Debt Collection Software Market by Component (Software, Services), Organization Size, Deployment Type, User Type (Financial Institutions, Collection Agencies, Healthcare, Government, Telecom & Utilities), and Region - Global Forecast to 2024

Date: August 29, 2019
Pages: 129
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Publisher: MarketsandMarkets
Report type: Strategic Report
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Debt Collection Software Market by Component (Software, Services), Organization Size, Deployment Type, User Type (Financial Institutions, Collection Agencies, Healthcare, Government, Telecom & Utilities), and Region - Global Forecast to 2024
Growing demand for automation and self-service payment models to improve the collection process are expected to drive the growth of the debt collection software market

The global debt collection software market size is expected to grow from an estimated value of USD 2.9 billion in 2019 to USD 4.6 billion by 2024, at a CAGR of 9.6% during the forecast period. The debt collection software industry is driven by various factors, such as leveraging advanced technologies to automate the collection process and rolling out self-service payment models to speed up the collection process. However, the inadequacy of legacy systems and growing regulations can hinder the growth of the market.

The telecom & utilities segment is projected to grow at the highest CAGR during the forecast period

With time, several organizations have deployed a mix of technologies, computer systems, and modern debt collection software to manage their increasing subscriber base. Telecom and utilities enterprises are continually moving forward and trying to stay on top of the latest trends and technologies as collecting telecom debts and tracking customers can be very challenging. Today, legal notices no longer pose a threat to debtors, and growing rules & regulations have made the collection process even more complex. Hence, many telecom and utility companies are using mobile technologies and have introduced self-service payment platform to keep track of their customers, follow up on the bill payment, and help them maintain their credibility.

The integration & implementation services segment expected to account for the largest share during the forecast period

Integration & implementation services provide ease to organizations in deploying debt collection software. These services ensure organizations that their applications would be integrated effortlessly with their internal and external systems, and they would get the most out of investments made on IT infrastructure. System integrators help enterprises understand the operational functionalities of their existing systems and establish reliable connectivity between data, people, applications, and devices for the growth of business revenue.

APAC expected to grow at the highest rate during the forecast period

The debt collection software market in APAC is expected to grow at the highest CAGR during the forecast period, due to the increase in demand for technologically driven debt collection software and services. This software enables an organization to fine-tune the collection process, manage credit risk, and improve debt recovery rate. The APAC region is expected to experience extensive growth opportunities during the forecast period. Australia and New Zealand (ANZ), India, Japan, and China have emerged as undisputed leaders in the debt collection software market.

In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, other innovation and technology directors, and executives from various key organizations operating in the debt collection software market.
  • By company type: Tier 1 – 38%, Tier 2 – 42%, and Tier 3 – 20%
  • By designation: C-level – 40%, Director-level – 35%, and Others – 25%
  • By region: North America – 35%, Europe – 40%, APAC – 15%, RoW – 10%
Major vendors offering debt collection software and services across the globe include FIS (US), FICO (US), Experian (Ireland), CGI (Canada), TransUnion (US), Pegasystems (US), Temenos (Switzerland), Intellect Design Arena (India), Nucleus Software (India), Chetu (US), AMEYO (India), Loxon Solutions (Hungary), EXUS (UK), Kuhlekt (Australia), and Katabat (US).

The study includes an in-depth competitive analysis of these key players in the debt collection software market, with their company profiles, recent developments, and key market strategies.

Research coverage

The market study covers the debt collection software market size across segments. It aims at estimating the market size and the growth potential of this market across different segments, namely, component (software and services), deployment type, organization size, user type, and region. The study also includes an in-depth competitive analysis of the key players in the market, along with their company profiles, key observations related to product and business offerings, recent developments, and key market strategies.

Key benefits of buying the report

The report will help the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall debt collection software market and the subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.
1 INTRODUCTION

1.1 OBJECTIVES OF THE STUDY
1.2 MARKET DEFINITION
1.3 MARKET SCOPE
  1.3.1 MARKET SEGMENTATION
  1.3.2 REGIONS COVERED
  1.3.3 YEARS CONSIDERED FOR THE STUDY
1.4 CURRENCY CONSIDERED
1.5 STAKEHOLDERS

2 RESEARCH METHODOLOGY

2.1 RESEARCH DATA
  2.1.1 SECONDARY DATA
  2.1.2 PRIMARY DATA
    2.1.2.1 Breakup of primaries
    2.1.2.2 Key industry insights
2.2 DATA TRIANGULATION
2.3 MARKET SIZE ESTIMATION
  2.3.1 TOP-DOWN APPROACH
  2.3.2 BOTTOM-UP APPROACH
2.4 MARKET FORECAST
2.5 ASSUMPTIONS FOR THE STUDY
2.6 LIMITATIONS OF THE STUDY

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS

4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE DEBT COLLECTION SOFTWARE MARKET
4.2 NORTH AMERICA DEBT COLLECTION SOFTWARE MARKET, BY USER TYPE AND COUNTRY
4.3 DEBT COLLECTION SOFTWARE MARKET: MAJOR COUNTRIES

5 MARKET OVERVIEW

5.1 INTRODUCTION
5.2 MARKET DYNAMICS
  5.2.1 DRIVERS
    5.2.1.1 Increasing automation in the debt collection process
    5.2.1.2 Outsourcing debt recovery to specialized debt collection agencies
    5.2.1.3 Growing need for self-service payment models to speed up the collection process
  5.2.2 RESTRAINTS
    5.2.2.1 Inadequacy of legacy systems
  5.2.3 OPPORTUNITIES
    5.2.3.1 Advanced technologies to make the collection process effective and efficient
    5.2.3.2 Exploration of digital strategies to roll out collection services at a faster pace
  5.2.4 CHALLENGES
    5.2.4.1 Enforcement of debt collection regulations across the globe
5.3 INDUSTRY TRENDS
  5.3.1 USE CASE 1: TRUSTMARK
  5.3.2 USE CASE 2: ARVEST
  5.3.3 USE CASE 3: SCOTIABANK
  5.3.4 USE CASE 4: NAVY FEDERAL CREDIT UNION

6 DEBT COLLECTION SOFTWARE MARKET, BY COMPONENT

6.1 INTRODUCTION
6.2 SOFTWARE
  6.2.1 NEED TO AUTOMATE THE COLLECTION PROCESS AND RECOVERY OF DELINQUENT PAYMENT PROCESS TO DRIVE THE DEMAND FOR DEBT COLLECTION SOFTWARE
6.3 SERVICES
  6.3.1 CONSULTING
    6.3.1.1 Need of organizations to identify the right set of software for improving their collection process to drive the growth of consulting services
  6.3.2 INTEGRATION AND IMPLEMENTATION
    6.3.2.1 Efficient deployment of debt collection software within organizations’ systems to drive the growth of integration and implementation services
  6.3.3 TRAINING AND SUPPORT
    6.3.3.1 Focus of organizations to best utilize the functional capabilities of debt collection software to drive the growth of training and support services

7 DEBT COLLECTION SOFTWARE MARKET, BY ORGANIZATION SIZE

7.1 INTRODUCTION
7.2 LARGE ENTERPRISES
  7.2.1 AVAILABILITY OF ADVANCED INFRASTRUCTURE AND HIGH ECONOMIES OF SCALE ENABLE LARGE ENTERPRISES TO LEVERAGE THE DEBT COLLECTION SOFTWARE
7.3 SMALL AND MEDIUM-SIZED ENTERPRISES
  7.3.1 RAPID DIGITALIZATION AND AUTOMATION IN COLLECTION PROCESS TO DRIVE THE ADOPTION OF DEBT COLLECTION SOFTWARE AMONG SMALL AND MEDIUM-SIZED ENTERPRISES

8 DEBT COLLECTION SOFTWARE MARKET, BY DEPLOYMENT TYPE

8.1 INTRODUCTION
8.2 ON-PREMISES
  8.2.1 GROWING CONCERNS OVER DATA SECURITY AND PRIVACY ISSUES TO FUEL THE ADOPTION OF ON-PREMISES DEBT COLLECTION SOFTWARE
8.3 CLOUD
  8.3.1 SCALABILITY AND COST-EFFECTIVENESS TO BOOST THE ADOPTION OF CLOUD-BASED DEBT COLLECTION SOFTWARE

9 DEBT COLLECTION SOFTWARE MARKET, BY USER TYPE

9.1 INTRODUCTION
9.2 FINANCIAL INSTITUTIONS
  9.2.1 DEBT COLLECTION SOFTWARE HELP FINANCIAL INSTITUTIONS ACHIEVE OPERATIONAL EFFICIENCY AND SIMPLIFY THE COMPLEX COLLECTION PROCESS
9.3 COLLECTION AGENCIES
  9.3.1 GROWING NEED TO REDUCE RISKS ASSOCIATED WITH BAD DEBTS TO BOOST THE ADOPTION OF DEBT COLLECTION SOFTWARE BY COLLECTION AGENCIES
9.4 HEALTHCARE
  9.4.1 DEBT COLLECTION SOFTWARE TO PROVIDE IN-HOUSE COLLECTION OPERATIONS AND MANAGE HEALTH INSURANCE CLAIMS IN HEALTHCARE ORGANIZATIONS
9.5 GOVERNMENT
  9.5.1 GOVERNMENT AGENCIES LEVERAGE DEBT COLLECTION SOFTWARE TO IMPROVE THE CONSTITUENT SERVICES AND DELINQUENT PROPERTY TAX COLLECTION
9.6 TELECOM AND UTILITIES
  9.6.1 GROWING DEMAND TO REDUCE THE OPERATIONAL COST TO BOOST THE GROWTH OF DEBT COLLECTION SOFTWARE IN THE TELECOM AND UTILITIES SEGMENT
9.7 OTHERS

10 DEBT COLLECTION SOFTWARE MARKET, BY REGION

10.1 INTRODUCTION
10.2 NORTH AMERICA
  10.2.1 UNITED STATES
    10.2.1.1 Growing need to enhance customer experience and reduce operational costs to drive the adoption of debt collection software in the US
  10.2.2 CANADA
    10.2.2.1 Need to maximize revenue and tax returns while complying with regulations to drive the adoption of debt collection software in Canada
10.3 EUROPE
  10.3.1 UNITED KINGDOM
    10.3.1.1 Need for streamlined workflow and faster analysis of debtor profile to boost the adoption of debt collection software in the UK
  10.3.2 GERMANY
    10.3.2.1 Increasing digitalization and automation in collection processes to fuel the growth of debt collection software market in Germany
  10.3.3 FRANCE
    10.3.3.1 Increasing need to track debtors and check the financial situation of a debtor to drive the adoption of debt collection software in France
  10.3.4 REST OF EUROPE
10.4 ASIA PACIFIC
  10.4.1 AUSTRALIA AND NEW ZEALAND
    10.4.1.1 Need to deliver consistent customer service to drive the adoption of debt collection software in ANZ
  10.4.2 JAPAN
    10.4.2.1 Surging need to improve customer experiences and reduce collection costs to drive the growth of debt collection software market in Japan
  10.4.3 CHINA
    10.4.3.1 Growing need to automate the collection process and personalize user experience to boost the adoption of debt collection software in China
  10.4.4 REST OF ASIA PACIFIC
10.5 MIDDLE EAST AND AFRICA
  10.5.1 KINGDOM OF SAUDI ARABIA
    10.5.1.1 Increasing number of enterprises managing end-to-end collection process to fuel the demand for debt collection software in KSA
  10.5.2 SOUTH AFRICA
    10.5.2.1 Increasing need to improve collection process to drive the growth of the debt collection software market in South Africa
  10.5.3 UNITED ARAB EMIRATES
    10.5.3.1 Technological advancements in cloud computing to fuel the adoption of debt collection software in UAE
  10.5.4 REST OF MIDDLE EAST AND AFRICA
10.6 LATIN AMERICA
  10.6.1 BRAZIL
    10.6.1.1 Increasing awareness of organizations about the use of debt collection software for improving debt collection process to drive the market growth in Brazil
  10.6.2 MEXICO
    10.6.2.1 Growing awareness of the effectiveness of faster debt recovery using debt collection software to drive the market growth in Mexico
  10.6.3 REST OF LATIN AMERICA

11 COMPETITIVE LANDSCAPE

11.1 INTRODUCTION
11.2 COMPETITIVE SCENARIO
  11.2.1 NEW PRODUCT LAUNCHES AND PRODUCT ENHANCEMENTS
  11.2.2 BUSINESS EXPANSIONS
  11.2.3 ACQUISITIONS
  11.2.4 PARTNERSHIPS AND AGREEMENTS
11.3 COMPETITIVE LEADERSHIP MAPPING
  11.3.1 VISIONARY LEADERS
  11.3.2 DYNAMIC DIFFERENTIATORS
  11.3.3 INNOVATORS
  11.3.4 EMERGING COMPANIES

12 COMPANY PROFILES

12.1 INTRODUCTION
(Business Overview, Solutions and Services Offered, Recent Developments, SWOT Analysis, and MNM View)*
12.2 CGI
12.3 EXPERIAN
12.4 FIS
12.5 FICO
12.6 TRANSUNION
12.7 CHETU
12.8 INTELLECT DESIGN ARENA
12.9 NUCLEUS SOFTWARE
12.10 PEGASYSTEMS
12.11 TEMENOS
12.12 LOXON SOLUTIONS
12.13 AMEYO
12.14 EXUS
12.15 KATABAT
12.16 KUHLEKT
*Details on Business Overview, Solutions and Services Offered, Recent Developments, SWOT Analysis, and MNM View might not be captured in case of unlisted companies.

13 APPENDIX

13.1 DISCUSSION GUIDE
13.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
13.3 AVAILABLE CUSTOMIZATIONS
13.4 RELATED REPORTS
13.5 AUTHOR DETAILS

LIST OF TABLES

TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2016–2018
TABLE 2 FACTOR ANALYSIS
TABLE 3 DEBT COLLECTION SOFTWARE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
TABLE 4 SOFTWARE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 5 SERVICES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY TYPE, 2017–2024 (USD MILLION)
TABLE 6 SERVICES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 7 CONSULTING MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 8 INTEGRATION AND IMPLEMENTATION MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 9 TRAINING AND SUPPORT MARKET SIZE, BY REGION, 2017–2024 (USD THOUSAND)
TABLE 10 DEBT COLLECTION SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
TABLE 11 LARGE ENTERPRISES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 12 SMALL AND MEDIUM-SIZED ENTERPRISES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 13 DEBT COLLECTION SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2017–2024 (USD MILLION)
TABLE 14 ON-PREMISES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 15 CLOUD: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 16 DEBT COLLECTION SOFTWARE MARKET SIZE, BY USER TYPE, 2017–2024 (USD MILLION)
TABLE 17 FINANCIAL INSTITUTIONS: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 18 COLLECTION AGENCIES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 19 HEALTHCARE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 20 GOVERNMENT: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2017–2024 (USD THOUSAND)
TABLE 21 TELECOM AND UTILITIES: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 22 OTHERS: DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2017–2024 (USD THOUSAND)
TABLE 23 DEBT COLLECTION SOFTWARE MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 24 NORTH AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
TABLE 25 NORTH AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
TABLE 26 NORTH AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
TABLE 27 NORTH AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2017–2024 (USD MILLION)
TABLE 28 NORTH AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY USER TYPE, 2017–2024 (USD MILLION)
TABLE 29 NORTH AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
TABLE 30 EUROPE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
TABLE 31 EUROPE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
TABLE 32 EUROPE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
TABLE 33 EUROPE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2017–2024 (USD MILLION)
TABLE 34 EUROPE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY USER TYPE, 2017–2024 (USD MILLION)
TABLE 35 EUROPE: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
TABLE 36 ASIA PACIFIC: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
TABLE 37 ASIA PACIFIC: DEBT COLLECTION SOFTWARE MARKET SIZE, BY SERVICE, 2017–2024 (USD MILLION)
TABLE 38 ASIA PACIFIC: DEBT COLLECTION SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
TABLE 39 ASIA PACIFIC: DEBT COLLECTION SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2017–2024 (USD MILLION)
TABLE 40 ASIA PACIFIC: DEBT COLLECTION SOFTWARE MARKET SIZE, BY USER TYPE, 2016–2023 (USD MILLION)
TABLE 41 ASIA PACIFIC: DEBT COLLECTION SOFTWARE SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
TABLE 42 MIDDLE EAST AND AFRICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
TABLE 43 MIDDLE EAST AND AFRICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY SERVICE, 2017–2024 (USD THOUSAND)
TABLE 44 MIDDLE EAST AND AFRICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
TABLE 45 MIDDLE EAST AND AFRICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2017–2024 (USD MILLION)
TABLE 46 MIDDLE EAST AND AFRICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY USER TYPE, 2017–2024 (USD THOUSAND)
TABLE 47 MIDDLE EAST AND AFRICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
TABLE 48 LATIN AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COMPONENT, 2017–2024 (USD MILLION)
TABLE 49 LATIN AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY SERVICE, 2017–2024 (USD THOUSAND)
TABLE 50 LATIN AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
TABLE 51 LATIN AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY DEPLOYMENT TYPE, 2017–2024 (USD MILLION)
TABLE 52 LATIN AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY USER TYPE, 2017–2024 (USD THOUSAND)
TABLE 53 LATIN AMERICA: DEBT COLLECTION SOFTWARE MARKET SIZE, BY COUNTRY, 2017–2024 (USD MILLION)
TABLE 54 NEW PRODUCT/SOLUTION LAUNCHES AND PRODUCT ENHANCEMENTS, 2017–2019
TABLE 55 BUSINESS EXPANSIONS, 2017–2018
TABLE 56 ACQUISITIONS, 2018–2019
TABLE 57 PARTNERSHIPS AND AGREEMENTS, 2017–2019
TABLE 58 EVALUATION CRITERIA

LIST OF FIGURES

FIGURE 1 DEBT COLLECTION SOFTWARE MARKET: RESEARCH DESIGN
FIGURE 2 DEBT COLLECTION SOFTWARE MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
FIGURE 3 ON-PREMISES SEGMENT TO ACCOUNT FOR A HIGHER SHARE IN THE DEBT COLLECTION SOFTWARE MARKET IN 2019
FIGURE 4 NORTH AMERICA TO ACCOUNT FOR THE HIGHEST SHARE OF THE DEBT COLLECTION SOFTWARE MARKET IN 2019
FIGURE 5 GROWING FOCUS OF ORGANIZATIONS TOWARD AUTOMATING COLLECTION PROCESS TO DRIVE THE GROWTH OF DEBT COLLECTION SOFTWARE MARKET
FIGURE 6 FINANCIAL INSTITUTIONS SEGMENT AND THE UNITED STATES TO ACCOUNT FOR THE HIGHEST SHARES IN THE NORTH AMERICAN DEBT COLLECTION SOFTWARE MARKET IN 2019
FIGURE 7 DEBT COLLECTION SOFTWARE MARKET IN AUSTRALIA AND NEW ZEALAND TO GROW AT THE HIGHEST RATE DURING THE FORECAST PERIOD
FIGURE 8 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: DEBT COLLECTION SOFTWARE MARKET
FIGURE 9 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
FIGURE 10 INTEGRATION AND IMPLEMENTATION SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
FIGURE 11 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
FIGURE 12 CLOUD SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
FIGURE 13 TELECOM AND UTILITIES SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
FIGURE 14 ASIA PACIFIC TO WITNESS SIGNIFICANT GROWTH DURING THE FORECAST PERIOD
FIGURE 15 NORTH AMERICA: MARKET SNAPSHOT
FIGURE 16 ASIA PACIFIC: MARKET SNAPSHOT
FIGURE 17 KEY DEVELOPMENTS BY THE LEADING PLAYERS IN THE DEBT COLLECTION SOFTWARE MARKET, 2017–2019
FIGURE 18 DEBT COLLECTION SOFTWARE MARKET (GLOBAL) COMPETITIVE LEADERSHIP MAPPING, 2019
FIGURE 19 CGI: COMPANY SNAPSHOT
FIGURE 20 CGI: SWOT ANALYSIS
FIGURE 21 EXPERIAN: COMPANY SNAPSHOT
FIGURE 22 EXPERIAN: SWOT ANALYSIS
FIGURE 23 FIS: COMPANY SNAPSHOT
FIGURE 24 FIS: SWOT ANALYSIS
FIGURE 25 FICO: COMPANY SNAPSHOT
FIGURE 26 FICO: SWOT ANALYSIS
FIGURE 27 TRANSUNION: COMPANY SNAPSHOT
FIGURE 28 TRANSUNION: SWOT ANALYSIS
FIGURE 29 INTELLECT DESIGN ARENA: COMPANY SNAPSHOT
FIGURE 30 NUCLEUS SOFTWARE: COMPANY SNAPSHOT
FIGURE 31 PEGASYSTEMS: COMPANY SNAPSHOT
FIGURE 32 TEMENOS: COMPANY SNAPSHOT
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