Virtual Customer Assistant Application Market, Global Outlook and Forecast 2022-2028

July 2022 | 62 pages | ID: VCA316C96B1AEN
Market Monitor Global

Abstracts

This report contains market size and forecasts of Virtual Customer Assistant Application in Global, including the following market information:

Global Virtual Customer Assistant Application Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Virtual Customer Assistant Application market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

On-Premises Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Virtual Customer Assistant Application include EGain, Interactions, Creative Virtual, Artificial Solutions, SmartAction, Nuance, Go Moment, IPsoft and Botfuel and etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Virtual Customer Assistant Application companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Virtual Customer Assistant Application Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Virtual Customer Assistant Application Market Segment Percentages, by Type, 2021 (%)

• On-Premises
• Cloud Based

Global Virtual Customer Assistant Application Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Virtual Customer Assistant Application Market Segment Percentages, by Application, 2021 (%)

• Large Enterprises
• SMEs

Global Virtual Customer Assistant Application Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Virtual Customer Assistant Application Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Virtual Customer Assistant Application revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Virtual Customer Assistant Application revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• EGain
• Interactions
• Creative Virtual
• Artificial Solutions
• SmartAction
• Nuance
• Go Moment
• IPsoft
• Botfuel
• IBM

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Virtual Customer Assistant Application Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Virtual Customer Assistant Application Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL VIRTUAL CUSTOMER ASSISTANT APPLICATION OVERALL MARKET SIZE

2.1 Global Virtual Customer Assistant Application Market Size: 2021 VS 2028
2.2 Global Virtual Customer Assistant Application Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Virtual Customer Assistant Application Players in Global Market
3.2 Top Global Virtual Customer Assistant Application Companies Ranked by Revenue
3.3 Global Virtual Customer Assistant Application Revenue by Companies
3.4 Top 3 and Top 5 Virtual Customer Assistant Application Companies in Global Market, by Revenue in 2021
3.5 Global Companies Virtual Customer Assistant Application Product Type
3.6 Tier 1, Tier 2 and Tier 3 Virtual Customer Assistant Application Players in Global Market
  3.6.1 List of Global Tier 1 Virtual Customer Assistant Application Companies
  3.6.2 List of Global Tier 2 and Tier 3 Virtual Customer Assistant Application Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Virtual Customer Assistant Application Market Size Markets, 2021 & 2028
  4.1.2 On-Premises
  4.1.3 Cloud Based
4.2 By Type - Global Virtual Customer Assistant Application Revenue & Forecasts
  4.2.1 By Type - Global Virtual Customer Assistant Application Revenue, 2017-2022
  4.2.2 By Type - Global Virtual Customer Assistant Application Revenue, 2023-2028
  4.2.3 By Type - Global Virtual Customer Assistant Application Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Virtual Customer Assistant Application Market Size, 2021 & 2028
  5.1.2 Large Enterprises
  5.1.3 SMEs
5.2 By Application - Global Virtual Customer Assistant Application Revenue & Forecasts
  5.2.1 By Application - Global Virtual Customer Assistant Application Revenue, 2017-2022
  5.2.2 By Application - Global Virtual Customer Assistant Application Revenue, 2023-2028
  5.2.3 By Application - Global Virtual Customer Assistant Application Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Virtual Customer Assistant Application Market Size, 2021 & 2028
6.2 By Region - Global Virtual Customer Assistant Application Revenue & Forecasts
  6.2.1 By Region - Global Virtual Customer Assistant Application Revenue, 2017-2022
  6.2.2 By Region - Global Virtual Customer Assistant Application Revenue, 2023-2028
  6.2.3 By Region - Global Virtual Customer Assistant Application Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Virtual Customer Assistant Application Revenue, 2017-2028
  6.3.2 US Virtual Customer Assistant Application Market Size, 2017-2028
  6.3.3 Canada Virtual Customer Assistant Application Market Size, 2017-2028
  6.3.4 Mexico Virtual Customer Assistant Application Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Virtual Customer Assistant Application Revenue, 2017-2028
  6.4.2 Germany Virtual Customer Assistant Application Market Size, 2017-2028
  6.4.3 France Virtual Customer Assistant Application Market Size, 2017-2028
  6.4.4 U.K. Virtual Customer Assistant Application Market Size, 2017-2028
  6.4.5 Italy Virtual Customer Assistant Application Market Size, 2017-2028
  6.4.6 Russia Virtual Customer Assistant Application Market Size, 2017-2028
  6.4.7 Nordic Countries Virtual Customer Assistant Application Market Size, 2017-2028
  6.4.8 Benelux Virtual Customer Assistant Application Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Virtual Customer Assistant Application Revenue, 2017-2028
  6.5.2 China Virtual Customer Assistant Application Market Size, 2017-2028
  6.5.3 Japan Virtual Customer Assistant Application Market Size, 2017-2028
  6.5.4 South Korea Virtual Customer Assistant Application Market Size, 2017-2028
  6.5.5 Southeast Asia Virtual Customer Assistant Application Market Size, 2017-2028
  6.5.6 India Virtual Customer Assistant Application Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Virtual Customer Assistant Application Revenue, 2017-2028
  6.6.2 Brazil Virtual Customer Assistant Application Market Size, 2017-2028
  6.6.3 Argentina Virtual Customer Assistant Application Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Virtual Customer Assistant Application Revenue, 2017-2028
  6.7.2 Turkey Virtual Customer Assistant Application Market Size, 2017-2028
  6.7.3 Israel Virtual Customer Assistant Application Market Size, 2017-2028
  6.7.4 Saudi Arabia Virtual Customer Assistant Application Market Size, 2017-2028
  6.7.5 UAE Virtual Customer Assistant Application Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 EGain
  7.1.1 EGain Corporate Summary
  7.1.2 EGain Business Overview
  7.1.3 EGain Virtual Customer Assistant Application Major Product Offerings
  7.1.4 EGain Virtual Customer Assistant Application Revenue in Global Market (2017-2022)
  7.1.5 EGain Key News
7.2 Interactions
  7.2.1 Interactions Corporate Summary
  7.2.2 Interactions Business Overview
  7.2.3 Interactions Virtual Customer Assistant Application Major Product Offerings
  7.2.4 Interactions Virtual Customer Assistant Application Revenue in Global Market (2017-2022)
  7.2.5 Interactions Key News
7.3 Creative Virtual
  7.3.1 Creative Virtual Corporate Summary
  7.3.2 Creative Virtual Business Overview
  7.3.3 Creative Virtual Virtual Customer Assistant Application Major Product Offerings
  7.3.4 Creative Virtual Virtual Customer Assistant Application Revenue in Global Market (2017-2022)
  7.3.5 Creative Virtual Key News
7.4 Artificial Solutions
  7.4.1 Artificial Solutions Corporate Summary
  7.4.2 Artificial Solutions Business Overview
  7.4.3 Artificial Solutions Virtual Customer Assistant Application Major Product Offerings
  7.4.4 Artificial Solutions Virtual Customer Assistant Application Revenue in Global Market (2017-2022)
  7.4.5 Artificial Solutions Key News
7.5 SmartAction
  7.5.1 SmartAction Corporate Summary
  7.5.2 SmartAction Business Overview
  7.5.3 SmartAction Virtual Customer Assistant Application Major Product Offerings
  7.5.4 SmartAction Virtual Customer Assistant Application Revenue in Global Market (2017-2022)
  7.5.5 SmartAction Key News
7.6 Nuance
  7.6.1 Nuance Corporate Summary
  7.6.2 Nuance Business Overview
  7.6.3 Nuance Virtual Customer Assistant Application Major Product Offerings
  7.6.4 Nuance Virtual Customer Assistant Application Revenue in Global Market (2017-2022)
  7.6.5 Nuance Key News
7.7 Go Moment
  7.7.1 Go Moment Corporate Summary
  7.7.2 Go Moment Business Overview
  7.7.3 Go Moment Virtual Customer Assistant Application Major Product Offerings
  7.7.4 Go Moment Virtual Customer Assistant Application Revenue in Global Market (2017-2022)
  7.7.5 Go Moment Key News
7.8 IPsoft
  7.8.1 IPsoft Corporate Summary
  7.8.2 IPsoft Business Overview
  7.8.3 IPsoft Virtual Customer Assistant Application Major Product Offerings
  7.8.4 IPsoft Virtual Customer Assistant Application Revenue in Global Market (2017-2022)
  7.8.5 IPsoft Key News
7.9 Botfuel
  7.9.1 Botfuel Corporate Summary
  7.9.2 Botfuel Business Overview
  7.9.3 Botfuel Virtual Customer Assistant Application Major Product Offerings
  7.9.4 Botfuel Virtual Customer Assistant Application Revenue in Global Market (2017-2022)
  7.9.5 Botfuel Key News
7.10 IBM
  7.10.1 IBM Corporate Summary
  7.10.2 IBM Business Overview
  7.10.3 IBM Virtual Customer Assistant Application Major Product Offerings
  7.10.4 IBM Virtual Customer Assistant Application Revenue in Global Market (2017-2022)
  7.10.5 IBM Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Virtual Customer Assistant Application Market Opportunities & Trends in Global Market
Table 2. Virtual Customer Assistant Application Market Drivers in Global Market
Table 3. Virtual Customer Assistant Application Market Restraints in Global Market
Table 4. Key Players of Virtual Customer Assistant Application in Global Market
Table 5. Top Virtual Customer Assistant Application Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Virtual Customer Assistant Application Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Virtual Customer Assistant Application Revenue Share by Companies, 2017-2022
Table 8. Global Companies Virtual Customer Assistant Application Product Type
Table 9. List of Global Tier 1 Virtual Customer Assistant Application Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Virtual Customer Assistant Application Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Virtual Customer Assistant Application Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Virtual Customer Assistant Application Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Virtual Customer Assistant Application Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Virtual Customer Assistant Application Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Virtual Customer Assistant Application Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Virtual Customer Assistant Application Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Virtual Customer Assistant Application Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Virtual Customer Assistant Application Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Virtual Customer Assistant Application Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Virtual Customer Assistant Application Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Virtual Customer Assistant Application Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Virtual Customer Assistant Application Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Virtual Customer Assistant Application Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Virtual Customer Assistant Application Revenue, (US$, Mn), 2023-2028
Table 30. EGain Corporate Summary
Table 31. EGain Virtual Customer Assistant Application Product Offerings
Table 32. EGain Virtual Customer Assistant Application Revenue (US$, Mn), (2017-2022)
Table 33. Interactions Corporate Summary
Table 34. Interactions Virtual Customer Assistant Application Product Offerings
Table 35. Interactions Virtual Customer Assistant Application Revenue (US$, Mn), (2017-2022)
Table 36. Creative Virtual Corporate Summary
Table 37. Creative Virtual Virtual Customer Assistant Application Product Offerings
Table 38. Creative Virtual Virtual Customer Assistant Application Revenue (US$, Mn), (2017-2022)
Table 39. Artificial Solutions Corporate Summary
Table 40. Artificial Solutions Virtual Customer Assistant Application Product Offerings
Table 41. Artificial Solutions Virtual Customer Assistant Application Revenue (US$, Mn), (2017-2022)
Table 42. SmartAction Corporate Summary
Table 43. SmartAction Virtual Customer Assistant Application Product Offerings
Table 44. SmartAction Virtual Customer Assistant Application Revenue (US$, Mn), (2017-2022)
Table 45. Nuance Corporate Summary
Table 46. Nuance Virtual Customer Assistant Application Product Offerings
Table 47. Nuance Virtual Customer Assistant Application Revenue (US$, Mn), (2017-2022)
Table 48. Go Moment Corporate Summary
Table 49. Go Moment Virtual Customer Assistant Application Product Offerings
Table 50. Go Moment Virtual Customer Assistant Application Revenue (US$, Mn), (2017-2022)
Table 51. IPsoft Corporate Summary
Table 52. IPsoft Virtual Customer Assistant Application Product Offerings
Table 53. IPsoft Virtual Customer Assistant Application Revenue (US$, Mn), (2017-2022)
Table 54. Botfuel Corporate Summary
Table 55. Botfuel Virtual Customer Assistant Application Product Offerings
Table 56. Botfuel Virtual Customer Assistant Application Revenue (US$, Mn), (2017-2022)
Table 57. IBM Corporate Summary
Table 58. IBM Virtual Customer Assistant Application Product Offerings
Table 59. IBM Virtual Customer Assistant Application Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Virtual Customer Assistant Application Segment by Type in 2021
Figure 2. Virtual Customer Assistant Application Segment by Application in 2021
Figure 3. Global Virtual Customer Assistant Application Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Virtual Customer Assistant Application Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Virtual Customer Assistant Application Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Virtual Customer Assistant Application Revenue in 2021
Figure 8. By Type - Global Virtual Customer Assistant Application Revenue Market Share, 2017-2028
Figure 9. By Application - Global Virtual Customer Assistant Application Revenue Market Share, 2017-2028
Figure 10. By Region - Global Virtual Customer Assistant Application Revenue Market Share, 2017-2028
Figure 11. By Country - North America Virtual Customer Assistant Application Revenue Market Share, 2017-2028
Figure 12. US Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Virtual Customer Assistant Application Revenue Market Share, 2017-2028
Figure 16. Germany Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 17. France Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Virtual Customer Assistant Application Revenue Market Share, 2017-2028
Figure 24. China Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 28. India Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Virtual Customer Assistant Application Revenue Market Share, 2017-2028
Figure 30. Brazil Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Virtual Customer Assistant Application Revenue Market Share, 2017-2028
Figure 33. Turkey Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Virtual Customer Assistant Application Revenue, (US$, Mn), 2017-2028
Figure 37. EGain Virtual Customer Assistant Application Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Interactions Virtual Customer Assistant Application Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Creative Virtual Virtual Customer Assistant Application Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Artificial Solutions Virtual Customer Assistant Application Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. SmartAction Virtual Customer Assistant Application Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Nuance Virtual Customer Assistant Application Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Go Moment Virtual Customer Assistant Application Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. IPsoft Virtual Customer Assistant Application Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Botfuel Virtual Customer Assistant Application Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. IBM Virtual Customer Assistant Application Revenue Year Over Year Growth (US$, Mn) & (2017-2022)