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Speech and Voice Analytic Technology Market, Global Outlook and Forecast 2022-2028

August 2022 | 65 pages | ID: SF77EBAA220BEN
Market Monitor Global

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Speech Analytics Technology typically analyses business-to-consumer (B2C) communications in real-time by combining powerful NLP technology with machine learning and artificial intelligence.

This report contains market size and forecasts of Speech and Voice Analytic Technology in Global, including the following market information:

Global Speech and Voice Analytic Technology Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Speech and Voice Analytic Technology market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Speech Engine Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Speech and Voice Analytic Technology include Google, Amazon Web Services (AWS), Avaya Inc., Verint System Inc., CallMiner, Nexidia, Nice Systems, Calabrio and Genesys Telecommunications and etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Speech and Voice Analytic Technology companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Speech and Voice Analytic Technology Market, by Solution, 2017-2022, 2023-2028 ($ millions)

Global Speech and Voice Analytic Technology Market Segment Percentages, by Solution, 2021 (%)
  • Speech Engine
  • Indexing and Query Tools
  • Reporting and Visualization Tools
  • Quality Management
  • Root Cause Analysis
  • Others
Global Speech and Voice Analytic Technology Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Speech and Voice Analytic Technology Market Segment Percentages, by Application, 2021 (%)
  • BFSI
  • IT and Telecom
  • Media and Entertainment
  • Healthcare and Life Sciences
  • Retail and E-Commerce
  • Travel Industry
  • Government and Defense
  • Others
Global Speech and Voice Analytic Technology Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Speech and Voice Analytic Technology Market Segment Percentages, By Region and Country, 2021 (%)
  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • U.K.
    • Italy
    • Russia
    • Nordic Countries
    • Benelux
    • Rest of Europe
  • Asia
    • China
    • Japan
    • South Korea
    • Southeast Asia
    • India
    • Rest of Asia
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Middle East & Africa
    • Turkey
    • Israel
    • Saudi Arabia
    • UAE
    • Rest of Middle East & Africa
Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Speech and Voice Analytic Technology revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Speech and Voice Analytic Technology revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:
  • Google
  • Amazon Web Services (AWS)
  • Avaya Inc.
  • Verint System Inc.
  • CallMiner
  • Nexidia
  • Nice Systems
  • Calabrio
  • Genesys Telecommunications
  • Micro Focus International PLC
1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Speech and Voice Analytic Technology Market Definition
1.2 Market Segments
  1.2.1 Market by Solution
  1.2.2 Market by Application
1.3 Global Speech and Voice Analytic Technology Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL SPEECH AND VOICE ANALYTIC TECHNOLOGY OVERALL MARKET SIZE

2.1 Global Speech and Voice Analytic Technology Market Size: 2021 VS 2028
2.2 Global Speech and Voice Analytic Technology Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Speech and Voice Analytic Technology Players in Global Market
3.2 Top Global Speech and Voice Analytic Technology Companies Ranked by Revenue
3.3 Global Speech and Voice Analytic Technology Revenue by Companies
3.4 Top 3 and Top 5 Speech and Voice Analytic Technology Companies in Global Market, by Revenue in 2021
3.5 Global Companies Speech and Voice Analytic Technology Product Type
3.6 Tier 1, Tier 2 and Tier 3 Speech and Voice Analytic Technology Players in Global Market
  3.6.1 List of Global Tier 1 Speech and Voice Analytic Technology Companies
  3.6.2 List of Global Tier 2 and Tier 3 Speech and Voice Analytic Technology Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Solution - Global Speech and Voice Analytic Technology Market Size Markets, 2021 & 2028
  4.1.2 Speech Engine
  4.1.3 Indexing and Query Tools
  4.1.4 Reporting and Visualization Tools
  4.1.5 Quality Management
  4.1.6 Root Cause Analysis
  4.1.7 Others
4.2 By Solution - Global Speech and Voice Analytic Technology Revenue & Forecasts
  4.2.1 By Solution - Global Speech and Voice Analytic Technology Revenue, 2017-2022
  4.2.2 By Solution - Global Speech and Voice Analytic Technology Revenue, 2023-2028
  4.2.3 By Solution - Global Speech and Voice Analytic Technology Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Speech and Voice Analytic Technology Market Size, 2021 & 2028
  5.1.2 BFSI
  5.1.3 IT and Telecom
  5.1.4 Media and Entertainment
  5.1.5 Healthcare and Life Sciences
  5.1.6 Retail and E-Commerce
  5.1.7 Travel Industry
  5.1.8 Government and Defense
  5.1.9 Others
5.2 By Application - Global Speech and Voice Analytic Technology Revenue & Forecasts
  5.2.1 By Application - Global Speech and Voice Analytic Technology Revenue, 2017-2022
  5.2.2 By Application - Global Speech and Voice Analytic Technology Revenue, 2023-2028
  5.2.3 By Application - Global Speech and Voice Analytic Technology Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Speech and Voice Analytic Technology Market Size, 2021 & 2028
6.2 By Region - Global Speech and Voice Analytic Technology Revenue & Forecasts
  6.2.1 By Region - Global Speech and Voice Analytic Technology Revenue, 2017-2022
  6.2.2 By Region - Global Speech and Voice Analytic Technology Revenue, 2023-2028
  6.2.3 By Region - Global Speech and Voice Analytic Technology Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Speech and Voice Analytic Technology Revenue, 2017-2028
  6.3.2 US Speech and Voice Analytic Technology Market Size, 2017-2028
  6.3.3 Canada Speech and Voice Analytic Technology Market Size, 2017-2028
  6.3.4 Mexico Speech and Voice Analytic Technology Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Speech and Voice Analytic Technology Revenue, 2017-2028
  6.4.2 Germany Speech and Voice Analytic Technology Market Size, 2017-2028
  6.4.3 France Speech and Voice Analytic Technology Market Size, 2017-2028
  6.4.4 U.K. Speech and Voice Analytic Technology Market Size, 2017-2028
  6.4.5 Italy Speech and Voice Analytic Technology Market Size, 2017-2028
  6.4.6 Russia Speech and Voice Analytic Technology Market Size, 2017-2028
  6.4.7 Nordic Countries Speech and Voice Analytic Technology Market Size, 2017-2028
  6.4.8 Benelux Speech and Voice Analytic Technology Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Speech and Voice Analytic Technology Revenue, 2017-2028
  6.5.2 China Speech and Voice Analytic Technology Market Size, 2017-2028
  6.5.3 Japan Speech and Voice Analytic Technology Market Size, 2017-2028
  6.5.4 South Korea Speech and Voice Analytic Technology Market Size, 2017-2028
  6.5.5 Southeast Asia Speech and Voice Analytic Technology Market Size, 2017-2028
  6.5.6 India Speech and Voice Analytic Technology Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Speech and Voice Analytic Technology Revenue, 2017-2028
  6.6.2 Brazil Speech and Voice Analytic Technology Market Size, 2017-2028
  6.6.3 Argentina Speech and Voice Analytic Technology Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Speech and Voice Analytic Technology Revenue, 2017-2028
  6.7.2 Turkey Speech and Voice Analytic Technology Market Size, 2017-2028
  6.7.3 Israel Speech and Voice Analytic Technology Market Size, 2017-2028
  6.7.4 Saudi Arabia Speech and Voice Analytic Technology Market Size, 2017-2028
  6.7.5 UAE Speech and Voice Analytic Technology Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Google
  7.1.1 Google Corporate Summary
  7.1.2 Google Business Overview
  7.1.3 Google Speech and Voice Analytic Technology Major Product Offerings
  7.1.4 Google Speech and Voice Analytic Technology Revenue in Global Market (2017-2022)
  7.1.5 Google Key News
7.2 Amazon Web Services (AWS)
  7.2.1 Amazon Web Services (AWS) Corporate Summary
  7.2.2 Amazon Web Services (AWS) Business Overview
  7.2.3 Amazon Web Services (AWS) Speech and Voice Analytic Technology Major Product Offerings
  7.2.4 Amazon Web Services (AWS) Speech and Voice Analytic Technology Revenue in Global Market (2017-2022)
  7.2.5 Amazon Web Services (AWS) Key News
7.3 Avaya Inc.
  7.3.1 Avaya Inc. Corporate Summary
  7.3.2 Avaya Inc. Business Overview
  7.3.3 Avaya Inc. Speech and Voice Analytic Technology Major Product Offerings
  7.3.4 Avaya Inc. Speech and Voice Analytic Technology Revenue in Global Market (2017-2022)
  7.3.5 Avaya Inc. Key News
7.4 Verint System Inc.
  7.4.1 Verint System Inc. Corporate Summary
  7.4.2 Verint System Inc. Business Overview
  7.4.3 Verint System Inc. Speech and Voice Analytic Technology Major Product Offerings
  7.4.4 Verint System Inc. Speech and Voice Analytic Technology Revenue in Global Market (2017-2022)
  7.4.5 Verint System Inc. Key News
7.5 CallMiner
  7.5.1 CallMiner Corporate Summary
  7.5.2 CallMiner Business Overview
  7.5.3 CallMiner Speech and Voice Analytic Technology Major Product Offerings
  7.5.4 CallMiner Speech and Voice Analytic Technology Revenue in Global Market (2017-2022)
  7.5.5 CallMiner Key News
7.6 Nexidia
  7.6.1 Nexidia Corporate Summary
  7.6.2 Nexidia Business Overview
  7.6.3 Nexidia Speech and Voice Analytic Technology Major Product Offerings
  7.6.4 Nexidia Speech and Voice Analytic Technology Revenue in Global Market (2017-2022)
  7.6.5 Nexidia Key News
7.7 Nice Systems
  7.7.1 Nice Systems Corporate Summary
  7.7.2 Nice Systems Business Overview
  7.7.3 Nice Systems Speech and Voice Analytic Technology Major Product Offerings
  7.7.4 Nice Systems Speech and Voice Analytic Technology Revenue in Global Market (2017-2022)
  7.7.5 Nice Systems Key News
7.8 Calabrio
  7.8.1 Calabrio Corporate Summary
  7.8.2 Calabrio Business Overview
  7.8.3 Calabrio Speech and Voice Analytic Technology Major Product Offerings
  7.8.4 Calabrio Speech and Voice Analytic Technology Revenue in Global Market (2017-2022)
  7.8.5 Calabrio Key News
7.9 Genesys Telecommunications
  7.9.1 Genesys Telecommunications Corporate Summary
  7.9.2 Genesys Telecommunications Business Overview
  7.9.3 Genesys Telecommunications Speech and Voice Analytic Technology Major Product Offerings
  7.9.4 Genesys Telecommunications Speech and Voice Analytic Technology Revenue in Global Market (2017-2022)
  7.9.5 Genesys Telecommunications Key News
7.10 Micro Focus International PLC
  7.10.1 Micro Focus International PLC Corporate Summary
  7.10.2 Micro Focus International PLC Business Overview
  7.10.3 Micro Focus International PLC Speech and Voice Analytic Technology Major Product Offerings
  7.10.4 Micro Focus International PLC Speech and Voice Analytic Technology Revenue in Global Market (2017-2022)
  7.10.5 Micro Focus International PLC Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

LIST OF TABLES

Table 1. Speech and Voice Analytic Technology Market Opportunities & Trends in Global Market
Table 2. Speech and Voice Analytic Technology Market Drivers in Global Market
Table 3. Speech and Voice Analytic Technology Market Restraints in Global Market
Table 4. Key Players of Speech and Voice Analytic Technology in Global Market
Table 5. Top Speech and Voice Analytic Technology Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Speech and Voice Analytic Technology Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Speech and Voice Analytic Technology Revenue Share by Companies, 2017-2022
Table 8. Global Companies Speech and Voice Analytic Technology Product Type
Table 9. List of Global Tier 1 Speech and Voice Analytic Technology Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Speech and Voice Analytic Technology Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Solution – Global Speech and Voice Analytic Technology Revenue, (US$, Mn), 2021 & 2028
Table 12. By Solution - Speech and Voice Analytic Technology Revenue in Global (US$, Mn), 2017-2022
Table 13. By Solution - Speech and Voice Analytic Technology Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Speech and Voice Analytic Technology Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Speech and Voice Analytic Technology Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Speech and Voice Analytic Technology Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Speech and Voice Analytic Technology Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Speech and Voice Analytic Technology Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Speech and Voice Analytic Technology Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Speech and Voice Analytic Technology Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Speech and Voice Analytic Technology Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Speech and Voice Analytic Technology Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Speech and Voice Analytic Technology Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Speech and Voice Analytic Technology Revenue, (US$, Mn), 2023-2028
Table 30. Google Corporate Summary
Table 31. Google Speech and Voice Analytic Technology Product Offerings
Table 32. Google Speech and Voice Analytic Technology Revenue (US$, Mn), (2017-2022)
Table 33. Amazon Web Services (AWS) Corporate Summary
Table 34. Amazon Web Services (AWS) Speech and Voice Analytic Technology Product Offerings
Table 35. Amazon Web Services (AWS) Speech and Voice Analytic Technology Revenue (US$, Mn), (2017-2022)
Table 36. Avaya Inc. Corporate Summary
Table 37. Avaya Inc. Speech and Voice Analytic Technology Product Offerings
Table 38. Avaya Inc. Speech and Voice Analytic Technology Revenue (US$, Mn), (2017-2022)
Table 39. Verint System Inc. Corporate Summary
Table 40. Verint System Inc. Speech and Voice Analytic Technology Product Offerings
Table 41. Verint System Inc. Speech and Voice Analytic Technology Revenue (US$, Mn), (2017-2022)
Table 42. CallMiner Corporate Summary
Table 43. CallMiner Speech and Voice Analytic Technology Product Offerings
Table 44. CallMiner Speech and Voice Analytic Technology Revenue (US$, Mn), (2017-2022)
Table 45. Nexidia Corporate Summary
Table 46. Nexidia Speech and Voice Analytic Technology Product Offerings
Table 47. Nexidia Speech and Voice Analytic Technology Revenue (US$, Mn), (2017-2022)
Table 48. Nice Systems Corporate Summary
Table 49. Nice Systems Speech and Voice Analytic Technology Product Offerings
Table 50. Nice Systems Speech and Voice Analytic Technology Revenue (US$, Mn), (2017-2022)
Table 51. Calabrio Corporate Summary
Table 52. Calabrio Speech and Voice Analytic Technology Product Offerings
Table 53. Calabrio Speech and Voice Analytic Technology Revenue (US$, Mn), (2017-2022)
Table 54. Genesys Telecommunications Corporate Summary
Table 55. Genesys Telecommunications Speech and Voice Analytic Technology Product Offerings
Table 56. Genesys Telecommunications Speech and Voice Analytic Technology Revenue (US$, Mn), (2017-2022)
Table 57. Micro Focus International PLC Corporate Summary
Table 58. Micro Focus International PLC Speech and Voice Analytic Technology Product Offerings
Table 59. Micro Focus International PLC Speech and Voice Analytic Technology Revenue (US$, Mn), (2017-2022)

LIST OF FIGURES

Figure 1. Speech and Voice Analytic Technology Segment by Solution in 2021
Figure 2. Speech and Voice Analytic Technology Segment by Application in 2021
Figure 3. Global Speech and Voice Analytic Technology Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Speech and Voice Analytic Technology Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Speech and Voice Analytic Technology Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Speech and Voice Analytic Technology Revenue in 2021
Figure 8. By Solution - Global Speech and Voice Analytic Technology Revenue Market Share, 2017-2028
Figure 9. By Application - Global Speech and Voice Analytic Technology Revenue Market Share, 2017-2028
Figure 10. By Region - Global Speech and Voice Analytic Technology Revenue Market Share, 2017-2028
Figure 11. By Country - North America Speech and Voice Analytic Technology Revenue Market Share, 2017-2028
Figure 12. US Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Speech and Voice Analytic Technology Revenue Market Share, 2017-2028
Figure 16. Germany Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 17. France Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Speech and Voice Analytic Technology Revenue Market Share, 2017-2028
Figure 24. China Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 28. India Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Speech and Voice Analytic Technology Revenue Market Share, 2017-2028
Figure 30. Brazil Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Speech and Voice Analytic Technology Revenue Market Share, 2017-2028
Figure 33. Turkey Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Speech and Voice Analytic Technology Revenue, (US$, Mn), 2017-2028
Figure 37. Google Speech and Voice Analytic Technology Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Amazon Web Services (AWS) Speech and Voice Analytic Technology Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Avaya Inc. Speech and Voice Analytic Technology Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Verint System Inc. Speech and Voice Analytic Technology Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. CallMiner Speech and Voice Analytic Technology Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Nexidia Speech and Voice Analytic Technology Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Nice Systems Speech and Voice Analytic Technology Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Calabrio Speech and Voice Analytic Technology Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Genesys Telecommunications Speech and Voice Analytic Technology Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Micro Focus International PLC Speech and Voice Analytic Technology Revenue Year Over Year Growth (US$, Mn) & (2017-2022)



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