Session Support Software Market, Global Outlook and Forecast 2022-2028

May 2022 | 61 pages | ID: S020460BFEB4EN
Market Monitor Global

Abstracts

This report contains market size and forecasts of Session Support Software in Global, including the following market information:

Global Session Support Software Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Session Support Software market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Cloud Based Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Session Support Software include Avaya, Richpanel, Intercom, Hootsuite, Front App, Birdeye, Zendesk, Kustomer and Verloop, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Session Support Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Session Support Software Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Session Support Software Market Segment Percentages, by Type, 2021 (%)

• Cloud Based
• On-premise

Global Session Support Software Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Session Support Software Market Segment Percentages, by Application, 2021 (%)

• Large Enterprise
• Small and Medium Enterprise

Global Session Support Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Session Support Software Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Session Support Software revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Session Support Software revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Avaya
• Richpanel
• Intercom
• Hootsuite
• Front App
• Birdeye
• Zendesk
• Kustomer
• Verloop
• Gladly
• Drift
• Help Scout
• Userlike
• Heymarket

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Session Support Software Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Session Support Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL SESSION SUPPORT SOFTWARE OVERALL MARKET SIZE

2.1 Global Session Support Software Market Size: 2021 VS 2028
2.2 Global Session Support Software Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Session Support Software Players in Global Market
3.2 Top Global Session Support Software Companies Ranked by Revenue
3.3 Global Session Support Software Revenue by Companies
3.4 Top 3 and Top 5 Session Support Software Companies in Global Market, by Revenue in 2021
3.5 Global Companies Session Support Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Session Support Software Players in Global Market
  3.6.1 List of Global Tier 1 Session Support Software Companies
  3.6.2 List of Global Tier 2 and Tier 3 Session Support Software Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Session Support Software Market Size Markets, 2021 & 2028
  4.1.2 Cloud Based
  4.1.3 On-premise
4.2 By Type - Global Session Support Software Revenue & Forecasts
  4.2.1 By Type - Global Session Support Software Revenue, 2017-2022
  4.2.2 By Type - Global Session Support Software Revenue, 2023-2028
  4.2.3 By Type - Global Session Support Software Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Session Support Software Market Size, 2021 & 2028
  5.1.2 Large Enterprise
  5.1.3 Small and Medium Enterprise
5.2 By Application - Global Session Support Software Revenue & Forecasts
  5.2.1 By Application - Global Session Support Software Revenue, 2017-2022
  5.2.2 By Application - Global Session Support Software Revenue, 2023-2028
  5.2.3 By Application - Global Session Support Software Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Session Support Software Market Size, 2021 & 2028
6.2 By Region - Global Session Support Software Revenue & Forecasts
  6.2.1 By Region - Global Session Support Software Revenue, 2017-2022
  6.2.2 By Region - Global Session Support Software Revenue, 2023-2028
  6.2.3 By Region - Global Session Support Software Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Session Support Software Revenue, 2017-2028
  6.3.2 US Session Support Software Market Size, 2017-2028
  6.3.3 Canada Session Support Software Market Size, 2017-2028
  6.3.4 Mexico Session Support Software Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Session Support Software Revenue, 2017-2028
  6.4.2 Germany Session Support Software Market Size, 2017-2028
  6.4.3 France Session Support Software Market Size, 2017-2028
  6.4.4 U.K. Session Support Software Market Size, 2017-2028
  6.4.5 Italy Session Support Software Market Size, 2017-2028
  6.4.6 Russia Session Support Software Market Size, 2017-2028
  6.4.7 Nordic Countries Session Support Software Market Size, 2017-2028
  6.4.8 Benelux Session Support Software Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Session Support Software Revenue, 2017-2028
  6.5.2 China Session Support Software Market Size, 2017-2028
  6.5.3 Japan Session Support Software Market Size, 2017-2028
  6.5.4 South Korea Session Support Software Market Size, 2017-2028
  6.5.5 Southeast Asia Session Support Software Market Size, 2017-2028
  6.5.6 India Session Support Software Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Session Support Software Revenue, 2017-2028
  6.6.2 Brazil Session Support Software Market Size, 2017-2028
  6.6.3 Argentina Session Support Software Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Session Support Software Revenue, 2017-2028
  6.7.2 Turkey Session Support Software Market Size, 2017-2028
  6.7.3 Israel Session Support Software Market Size, 2017-2028
  6.7.4 Saudi Arabia Session Support Software Market Size, 2017-2028
  6.7.5 UAE Session Support Software Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Avaya
  7.1.1 Avaya Corporate Summary
  7.1.2 Avaya Business Overview
  7.1.3 Avaya Session Support Software Major Product Offerings
  7.1.4 Avaya Session Support Software Revenue in Global Market (2017-2022)
  7.1.5 Avaya Key News
7.2 Richpanel
  7.2.1 Richpanel Corporate Summary
  7.2.2 Richpanel Business Overview
  7.2.3 Richpanel Session Support Software Major Product Offerings
  7.2.4 Richpanel Session Support Software Revenue in Global Market (2017-2022)
  7.2.5 Richpanel Key News
7.3 Intercom
  7.3.1 Intercom Corporate Summary
  7.3.2 Intercom Business Overview
  7.3.3 Intercom Session Support Software Major Product Offerings
  7.3.4 Intercom Session Support Software Revenue in Global Market (2017-2022)
  7.3.5 Intercom Key News
7.4 Hootsuite
  7.4.1 Hootsuite Corporate Summary
  7.4.2 Hootsuite Business Overview
  7.4.3 Hootsuite Session Support Software Major Product Offerings
  7.4.4 Hootsuite Session Support Software Revenue in Global Market (2017-2022)
  7.4.5 Hootsuite Key News
7.5 Front App
  7.5.1 Front App Corporate Summary
  7.5.2 Front App Business Overview
  7.5.3 Front App Session Support Software Major Product Offerings
  7.5.4 Front App Session Support Software Revenue in Global Market (2017-2022)
  7.5.5 Front App Key News
7.6 Birdeye
  7.6.1 Birdeye Corporate Summary
  7.6.2 Birdeye Business Overview
  7.6.3 Birdeye Session Support Software Major Product Offerings
  7.6.4 Birdeye Session Support Software Revenue in Global Market (2017-2022)
  7.6.5 Birdeye Key News
7.7 Zendesk
  7.7.1 Zendesk Corporate Summary
  7.7.2 Zendesk Business Overview
  7.7.3 Zendesk Session Support Software Major Product Offerings
  7.7.4 Zendesk Session Support Software Revenue in Global Market (2017-2022)
  7.7.5 Zendesk Key News
7.8 Kustomer
  7.8.1 Kustomer Corporate Summary
  7.8.2 Kustomer Business Overview
  7.8.3 Kustomer Session Support Software Major Product Offerings
  7.8.4 Kustomer Session Support Software Revenue in Global Market (2017-2022)
  7.8.5 Kustomer Key News
7.9 Verloop
  7.9.1 Verloop Corporate Summary
  7.9.2 Verloop Business Overview
  7.9.3 Verloop Session Support Software Major Product Offerings
  7.9.4 Verloop Session Support Software Revenue in Global Market (2017-2022)
  7.9.5 Verloop Key News
7.10 Gladly
  7.10.1 Gladly Corporate Summary
  7.10.2 Gladly Business Overview
  7.10.3 Gladly Session Support Software Major Product Offerings
  7.10.4 Gladly Session Support Software Revenue in Global Market (2017-2022)
  7.10.5 Gladly Key News
7.11 Drift
  7.11.1 Drift Corporate Summary
  7.11.2 Drift Business Overview
  7.11.3 Drift Session Support Software Major Product Offerings
  7.11.4 Drift Session Support Software Revenue in Global Market (2017-2022)
  7.11.5 Drift Key News
7.12 Help Scout
  7.12.1 Help Scout Corporate Summary
  7.12.2 Help Scout Business Overview
  7.12.3 Help Scout Session Support Software Major Product Offerings
  7.12.4 Help Scout Session Support Software Revenue in Global Market (2017-2022)
  7.12.5 Help Scout Key News
7.13 Userlike
  7.13.1 Userlike Corporate Summary
  7.13.2 Userlike Business Overview
  7.13.3 Userlike Session Support Software Major Product Offerings
  7.13.4 Userlike Session Support Software Revenue in Global Market (2017-2022)
  7.13.5 Userlike Key News
7.14 Heymarket
  7.14.1 Heymarket Corporate Summary
  7.14.2 Heymarket Business Overview
  7.14.3 Heymarket Session Support Software Major Product Offerings
  7.14.4 Heymarket Session Support Software Revenue in Global Market (2017-2022)
  7.14.5 Heymarket Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Session Support Software Market Opportunities & Trends in Global Market
Table 2. Session Support Software Market Drivers in Global Market
Table 3. Session Support Software Market Restraints in Global Market
Table 4. Key Players of Session Support Software in Global Market
Table 5. Top Session Support Software Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Session Support Software Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Session Support Software Revenue Share by Companies, 2017-2022
Table 8. Global Companies Session Support Software Product Type
Table 9. List of Global Tier 1 Session Support Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Session Support Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Session Support Software Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Session Support Software Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Session Support Software Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Session Support Software Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Session Support Software Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Session Support Software Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Session Support Software Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Session Support Software Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Session Support Software Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Session Support Software Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Session Support Software Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Session Support Software Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Session Support Software Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Session Support Software Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Session Support Software Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Session Support Software Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Session Support Software Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Session Support Software Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Session Support Software Revenue, (US$, Mn), 2023-2028
Table 30. Avaya Corporate Summary
Table 31. Avaya Session Support Software Product Offerings
Table 32. Avaya Session Support Software Revenue (US$, Mn), (2017-2022)
Table 33. Richpanel Corporate Summary
Table 34. Richpanel Session Support Software Product Offerings
Table 35. Richpanel Session Support Software Revenue (US$, Mn), (2017-2022)
Table 36. Intercom Corporate Summary
Table 37. Intercom Session Support Software Product Offerings
Table 38. Intercom Session Support Software Revenue (US$, Mn), (2017-2022)
Table 39. Hootsuite Corporate Summary
Table 40. Hootsuite Session Support Software Product Offerings
Table 41. Hootsuite Session Support Software Revenue (US$, Mn), (2017-2022)
Table 42. Front App Corporate Summary
Table 43. Front App Session Support Software Product Offerings
Table 44. Front App Session Support Software Revenue (US$, Mn), (2017-2022)
Table 45. Birdeye Corporate Summary
Table 46. Birdeye Session Support Software Product Offerings
Table 47. Birdeye Session Support Software Revenue (US$, Mn), (2017-2022)
Table 48. Zendesk Corporate Summary
Table 49. Zendesk Session Support Software Product Offerings
Table 50. Zendesk Session Support Software Revenue (US$, Mn), (2017-2022)
Table 51. Kustomer Corporate Summary
Table 52. Kustomer Session Support Software Product Offerings
Table 53. Kustomer Session Support Software Revenue (US$, Mn), (2017-2022)
Table 54. Verloop Corporate Summary
Table 55. Verloop Session Support Software Product Offerings
Table 56. Verloop Session Support Software Revenue (US$, Mn), (2017-2022)
Table 57. Gladly Corporate Summary
Table 58. Gladly Session Support Software Product Offerings
Table 59. Gladly Session Support Software Revenue (US$, Mn), (2017-2022)
Table 60. Drift Corporate Summary
Table 61. Drift Session Support Software Product Offerings
Table 62. Drift Session Support Software Revenue (US$, Mn), (2017-2022)
Table 63. Help Scout Corporate Summary
Table 64. Help Scout Session Support Software Product Offerings
Table 65. Help Scout Session Support Software Revenue (US$, Mn), (2017-2022)
Table 66. Userlike Corporate Summary
Table 67. Userlike Session Support Software Product Offerings
Table 68. Userlike Session Support Software Revenue (US$, Mn), (2017-2022)
Table 69. Heymarket Corporate Summary
Table 70. Heymarket Session Support Software Product Offerings
Table 71. Heymarket Session Support Software Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Session Support Software Segment by Type in 2021
Figure 2. Session Support Software Segment by Application in 2021
Figure 3. Global Session Support Software Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Session Support Software Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Session Support Software Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Session Support Software Revenue in 2021
Figure 8. By Type - Global Session Support Software Revenue Market Share, 2017-2028
Figure 9. By Application - Global Session Support Software Revenue Market Share, 2017-2028
Figure 10. By Region - Global Session Support Software Revenue Market Share, 2017-2028
Figure 11. By Country - North America Session Support Software Revenue Market Share, 2017-2028
Figure 12. US Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Session Support Software Revenue Market Share, 2017-2028
Figure 16. Germany Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 17. France Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Session Support Software Revenue Market Share, 2017-2028
Figure 24. China Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 28. India Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Session Support Software Revenue Market Share, 2017-2028
Figure 30. Brazil Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Session Support Software Revenue Market Share, 2017-2028
Figure 33. Turkey Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Session Support Software Revenue, (US$, Mn), 2017-2028
Figure 37. Avaya Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Richpanel Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Intercom Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Hootsuite Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Front App Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Birdeye Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Zendesk Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Kustomer Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Verloop Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Gladly Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Drift Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. Help Scout Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. Userlike Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 50. Heymarket Session Support Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)