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Outbound Telemarketing Market Status and Trend Analysis 2017-2026 (COVID-19 Version)

January 2021 | 90 pages | ID: O54A64CF7351EN
99Strategy

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SUMMARY

Further key aspects of the report indicate that:

Chapter 1: Research Scope: Product Definition, Type, End-Use & Methodology
Chapter 2: Global Industry Summary
Chapter 3: Market Dynamics
Chapter 4: Global Market Segmentation by region, type and End-Use
Chapter 5: North America Market Segmentation by region, type and End-Use
Chapter 6: Europe Market Segmentation by region, type and End-Use
Chapter 7: Asia-Pacific Market Segmentation by region, type and End-Use
Chapter 8: South America Market Segmentation by region, type and End-Use
Chapter 9: Middle East and Africa Market Segmentation by region, type and End-Use.
Chapter 10: Market Competition by Companies
Chapter 11: Market forecast and environment forecast.
Chapter 12: Industry Summary.

The global Outbound Telemarketing market has the potential to grow with xx million USD with growing CAGR in the forecast period from 2021f to 2026f. Factors driving the market for @@@@@ are the significant development of demand and improvement of COVID-19 and geo-economics.

Based on the type of product, the global Outbound Telemarketing market segmented into
  • Business to Consumer
  • Business to Business
Based on the end-use, the global Outbound Telemarketing market classified into
  • BFSI
  • IT & Telecom
  • Consulting (Education and Job)
  • Retail
  • Government
  • Healthcare
  • Manufacturing
  • Life Sciences
Based on geography, the global Outbound Telemarketing market segmented into
  • North America [U.S., Canada, Mexico]
  • Europe [Germany, UK, France, Italy, Rest of Europe]
  • Asia-Pacific [China, India, Japan, South Korea, Southeast Asia, Australia, Rest of Asia Pacific]
  • South America [Brazil, Argentina, Rest of Latin America]
  • Middle East & Africa [GCC, North Africa, South Africa, Rest of Middle East and Africa]
And the major players included in the report are
  • TeleTech Holdings, Inc.
  • Atento S.A.
  • Concentrix Corporation
  • Alorica Inc.
  • Arvato AG
  • MarketOne International LLP
  • MarketMakers Inc. Ltd
  • OnBrand24, Inc.
  • Teleperformance Group, Inc.
  • Convergys Corporation.
1 RESEARCH SCOPE

1.1 Research Product Definition
1.2 Research Segmentation
  1.2.1 Product Type
  1.2.2 Main product Type of Major Players
1.3 Demand Overview
1.4 Research Methodology

2 GLOBAL OUTBOUND TELEMARKETING INDUSTRY

2.1 Summary about Outbound Telemarketing Industry
2.2 Outbound Telemarketing Market Trends
  2.2.1 Outbound Telemarketing Production & Consumption Trends
  2.2.2 Outbound Telemarketing Demand Structure Trends
2.3 Outbound Telemarketing Cost & Price

3 MARKET DYNAMICS

3.1 Manufacturing & Purchasing Behavior in 2020
3.2 Market Development under the Impact of COVID-19
  3.2.1 Drivers
  3.2.2 Restraints
  3.2.3 Opportunity
  3.2.4 Risk

4 GLOBAL MARKET SEGMENTATION

4.1 Region Segmentation (2017 to 2021f)
  4.1.1 North America (U.S., Canada and Mexico)
  4.1.2 Europe (Germany, UK, France, Italy, Rest of Europe)
  4.1.3 Asia-Pacific (China, India, Japan, South Korea, Southeast Asia, Australia, Rest of Asia Pacific)
  4.1.4 South America (Brazil,, Argentina, Rest of Latin America)
  4.1.5 Middle East and Africa (GCC, North Africa, South Africa, Rest of Middle East and Africa)
4.2 Product Type Segmentation (2017 to 2021f)
  4.2.1 Business to Consumer
  4.2.2 Business to Business
4.3 Consumption Segmentation (2017 to 2021f)
  4.3.1 BFSI
  4.3.2 IT & Telecom
  4.3.3 Consulting (Education and Job)
  4.3.4 Retail
  4.3.5 Government
  4.3.6 Healthcare
  4.3.7 Manufacturing
  4.3.8 Life Sciences

5 NORTH AMERICA MARKET SEGMENT

5.1 Region Segmentation (2017 to 2021f)
  5.1.1 U.S.
  5.1.2 Canada
  5.1.3 Mexico
5.2 Product Type Segmentation (2017 to 2021f)
  5.2.1 Business to Consumer
  5.2.2 Business to Business
5.3 Consumption Segmentation (2017 to 2021f)
  5.3.1 BFSI
  5.3.2 IT & Telecom
  5.3.3 Consulting (Education and Job)
  5.3.4 Retail
  5.3.5 Government
  5.3.6 Healthcare
  5.3.7 Manufacturing
  5.3.8 Life Sciences
5.4 Impact of COVID-19 in North America

6 EUROPE MARKET SEGMENTATION

6.1 Region Segmentation (2017 to 2021f)
  6.1.1 Germany
  6.1.2 UK
  6.1.3 France
  6.1.4 Italy
  6.1.5 Rest of Europe
6.2 Product Type Segmentation (2017 to 2021f)
  6.2.1 Business to Consumer
  6.2.2 Business to Business
6.3 Consumption Segmentation (2017 to 2021f)
  6.3.1 BFSI
  6.3.2 IT & Telecom
  6.3.3 Consulting (Education and Job)
  6.3.4 Retail
  6.3.5 Government
  6.3.6 Healthcare
  6.3.7 Manufacturing
  6.3.8 Life Sciences
6.4 Impact of COVID-19 in Europe

7 ASIA-PACIFIC MARKET SEGMENTATION

7.1 Region Segmentation (2017 to 2021f)
  7.1.1 China
  7.1.2 India
  7.1.3 Japan
  7.1.4 South Korea
  7.1.5 Southeast Asia
  7.1.6 Australia
  7.1.7 Rest of Asia Pacific
7.2 Product Type Segmentation (2017 to 2021f)
  7.2.1 Business to Consumer
  7.2.2 Business to Business
7.3 Consumption Segmentation (2017 to 2021f)
  7.3.1 BFSI
  7.3.2 IT & Telecom
  7.3.3 Consulting (Education and Job)
  7.3.4 Retail
  7.3.5 Government
  7.3.6 Healthcare
  7.3.7 Manufacturing
  7.3.8 Life Sciences
7.4 Impact of COVID-19 in Europe

8 SOUTH AMERICA MARKET SEGMENTATION

8.1 Region Segmentation (2017 to 2021f)
  8.1.1 Brazil
  8.1.2 Argentina
  8.1.3 Rest of Latin America
8.2 Product Type Segmentation (2017 to 2021f)
  8.2.1 Business to Consumer
  8.2.2 Business to Business
8.3 Consumption Segmentation (2017 to 2021f)
  8.3.1 BFSI
  8.3.2 IT & Telecom
  8.3.3 Consulting (Education and Job)
  8.3.4 Retail
  8.3.5 Government
  8.3.6 Healthcare
  8.3.7 Manufacturing
  8.3.8 Life Sciences
8.4 Impact of COVID-19 in Europe

9 MIDDLE EAST AND AFRICA MARKET SEGMENTATION

9.1 Region Segmentation (2017 to 2021f)
  9.1.1 GCC
  9.1.2 North Africa
  9.1.3 South Africa
  9.1.4 Rest of Middle East and Africa
9.2 Product Type Segmentation (2017 to 2021f)
  9.2.1 Business to Consumer
  9.2.2 Business to Business
9.3 Consumption Segmentation (2017 to 2021f)
  9.3.1 BFSI
  9.3.2 IT & Telecom
  9.3.3 Consulting (Education and Job)
  9.3.4 Retail
  9.3.5 Government
  9.3.6 Healthcare
  9.3.7 Manufacturing
  9.3.8 Life Sciences
9.4 Impact of COVID-19 in Europe

10 COMPETITION OF MAJOR PLAYERS

10.1 Brief Introduction of Major Players
  10.1.1 TeleTech Holdings, Inc.
  10.1.2 Atento S.A.
  10.1.3 Concentrix Corporation
  10.1.4 Alorica Inc.
  10.1.5 Arvato AG
  10.1.6 MarketOne International LLP
  10.1.7 MarketMakers Inc. Ltd
  10.1.8 OnBrand24, Inc.
  10.1.9 Teleperformance Group, Inc.
  10.1.10 Convergys Corporation.
10.2 Outbound Telemarketing Sales Date of Major Players (2017-2020e)
  10.2.1 TeleTech Holdings, Inc.
  10.2.2 Atento S.A.
  10.2.3 Concentrix Corporation
  10.2.4 Alorica Inc.
  10.2.5 Arvato AG
  10.2.6 MarketOne International LLP
  10.2.7 MarketMakers Inc. Ltd
  10.2.8 OnBrand24, Inc.
  10.2.9 Teleperformance Group, Inc.
  10.2.10 Convergys Corporation.
10.3 Market Distribution of Major Players
10.4 Global Competition Segmentation

11 MARKET FORECAST

11.1 Forecast by Region
11.2 Forecast by Demand
11.3 Environment Forecast
  11.3.1 Impact of COVID-19
  11.3.2 Geopolitics Overview
  11.3.3 Economic Overview of Major Countries

12 REPORT SUMMARY STATEMENT
LIST OF TABLES
1.Table Outbound Telemarketing Product Type Overview
2.Table Outbound Telemarketing Product Type Market Share List
3.Table Outbound Telemarketing Product Type of Major Players
4.Table Brief Introduction of TeleTech Holdings, Inc.
5.Table Brief Introduction of Atento S.A.
6.Table Brief Introduction of Concentrix Corporation
7.Table Brief Introduction of Alorica Inc.
8.Table Brief Introduction of Arvato AG
9.Table Brief Introduction of MarketOne International LLP
10.Table Brief Introduction of MarketMakers Inc. Ltd
11.Table Brief Introduction of OnBrand24, Inc.
12.Table Brief Introduction of Teleperformance Group, Inc.
13.Table Brief Introduction of Convergys Corporation.
14.Table Products & Services of TeleTech Holdings, Inc.
15.Table Products & Services of Atento S.A.
16.Table Products & Services of Concentrix Corporation
17.Table Products & Services of Alorica Inc.
18.Table Products & Services of Arvato AG
19.Table Products & Services of MarketOne International LLP
20.Table Products & Services of MarketMakers Inc. Ltd
21.Table Products & Services of OnBrand24, Inc.
22.Table Products & Services of Teleperformance Group, Inc.
23.Table Products & Services of Convergys Corporation.
24.Table Market Distribution of Major Players
25.Table Global Major Players Sales Revenue (Million USD) 2017-2020e
26.Table Global Major Players Sales Revenue (Million USD) Share 2017-2020e
27.Table Global Outbound Telemarketing Market Forecast (Million USD) by Region 2021f-2026f
28.Table Global Outbound Telemarketing Market Forecast (Million USD) Share by Region 2021f-2026f
29.Table Global Outbound Telemarketing Market Forecast (Million USD) by Demand 2021f-2026f
30.Table Global Outbound Telemarketing Market Forecast (Million USD) Share by Demand 2021f-2026f
LIST OF FIGURES
1.Figure Global Outbound Telemarketing Market Size under the Impact of COVID-19, 2017-2021f (USD Million)
2.Figure Global Outbound Telemarketing Market by Region under the Impact of COVID-19, 2017-2021f (USD Million)
3.Figure Global Outbound Telemarketing Market by Product Type under the Impact of COVID-19, 2017-2021f (USD Million)
4.Figure Global Outbound Telemarketing Market by Demand under the Impact of COVID-19, 2017-2021f (USD Million)
5.Figure Global Outbound Telemarketing Production by Region under the Impact of COVID-19, 2021-2026 (USD Million)
6.Figure Global Outbound Telemarketing Consumption by Region under the Impact of COVID-19, 2021-2026 (USD Million)
7.Figure Global Outbound Telemarketing Consumption by Type under the Impact of COVID-19, 2021-2026 (USD Million)
8.Figure North America Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
9.Figure Europe Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
10.Figure Asia-Pacific Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
11.Figure South America Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
12.Figure Middle East and Africa Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
13.Figure Business to Consumer Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
14.Figure Business to Business Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
15.Figure BFSI Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
16.Figure IT & Telecom Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
17.Figure Consulting (Education and Job) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
18.Figure Retail Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
19.Figure Government Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
20.Figure Healthcare Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
21.Figure Manufacturing Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
22.Figure Life Sciences Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
23.Figure U.S. Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
24.Figure Canada Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
25.Figure Mexico Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
26.Figure Business to Consumer Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
27.Figure Business to Business Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
28.Figure BFSI Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
29.Figure IT & Telecom Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
30.Figure Consulting (Education and Job) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
31.Figure Retail Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
32.Figure Government Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
33.Figure Healthcare Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
34.Figure Manufacturing Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
35.Figure Life Sciences Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
36.Figure Germany Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
37.Figure UK Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
38.Figure France Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
39.Figure Italy Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
40.Figure Rest of Europe Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
41.Figure Business to Consumer Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
42.Figure Business to Business Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
43.Figure BFSI Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
44.Figure IT & Telecom Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
45.Figure Consulting (Education and Job) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
46.Figure Retail Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
47.Figure Government Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
48.Figure Healthcare Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
49.Figure Manufacturing Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
50.Figure Life Sciences Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
51.Figure China Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
52.Figure India Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
53.Figure Japan Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
54.Figure South Korea Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
55.Figure Southeast Asia Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
56.Figure Australia Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
57.Figure Rest of Asia Pacific Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
58.Figure Business to Consumer Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
59.Figure Business to Business Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
60.Figure BFSI Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
61.Figure IT & Telecom Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
62.Figure Consulting (Education and Job) Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
63.Figure Retail Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
64.Figure Government Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
65.Figure Healthcare Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
66.Figure Manufacturing Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
67.Figure Life Sciences Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
68.Figure Brazil Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
69.Figure Argentina Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
70.Figure Rest of Latin America Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
71.Figure Business to Consumer Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
72.Figure Business to Business Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
73.Figure BFSI Segmentation Market Size (USD Million) 2017-2021f and Year-over-year (YOY) Growth (%) 2018-2021f
74.


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