Outbound Telemarketing Market - Global Outlook and Forecast 2022-2028

March 2022 | 68 pages | ID: O2162DB80A03EN
Market Monitor Global

Abstracts

This report contains market size and forecasts of Outbound Telemarketing in Global, including the following market information:

Global Outbound Telemarketing Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Outbound Telemarketing market was valued at 10530 million in 2021 and is projected to reach US$ 12840 million by 2028, at a CAGR of 2.9% during the forecast period.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Business to Consumer Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Outbound Telemarketing include TeleTech Holdings, Inc., Atento S.A., Concentrix Corporation, Alorica Inc., Arvato AG, MarketOne International LLP, MarketMakers Inc. Ltd, OnBrand24, Inc. and Teleperformance Group, Inc. and etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Outbound Telemarketing companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Outbound Telemarketing Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Outbound Telemarketing Market Segment Percentages, by Type, 2021 (%)

• Business to Consumer
• Business to Business

Global Outbound Telemarketing Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Outbound Telemarketing Market Segment Percentages, by Application, 2021 (%)

• BFSI
• IT & Telecom
• Consulting (Education and Job)
• Retail
• Government
• Healthcare
• Manufacturing
• Life Sciences
• Others

Global Outbound Telemarketing Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Outbound Telemarketing Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Outbound Telemarketing revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Outbound Telemarketing revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• TeleTech Holdings, Inc.
• Atento S.A.
• Concentrix Corporation
• Alorica Inc.
• Arvato AG
• MarketOne International LLP
• MarketMakers Inc. Ltd
• OnBrand24, Inc.
• Teleperformance Group, Inc.
• Convergys Corporation.

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Outbound Telemarketing Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Outbound Telemarketing Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL OUTBOUND TELEMARKETING OVERALL MARKET SIZE

2.1 Global Outbound Telemarketing Market Size: 2021 VS 2028
2.2 Global Outbound Telemarketing Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Outbound Telemarketing Players in Global Market
3.2 Top Global Outbound Telemarketing Companies Ranked by Revenue
3.3 Global Outbound Telemarketing Revenue by Companies
3.4 Top 3 and Top 5 Outbound Telemarketing Companies in Global Market, by Revenue in 2021
3.5 Global Companies Outbound Telemarketing Product Type
3.6 Tier 1, Tier 2 and Tier 3 Outbound Telemarketing Players in Global Market
  3.6.1 List of Global Tier 1 Outbound Telemarketing Companies
  3.6.2 List of Global Tier 2 and Tier 3 Outbound Telemarketing Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Outbound Telemarketing Market Size Markets, 2021 & 2028
  4.1.2 Business to Consumer
  4.1.3 Business to Business
4.2 By Type - Global Outbound Telemarketing Revenue & Forecasts
  4.2.1 By Type - Global Outbound Telemarketing Revenue, 2017-2022
  4.2.2 By Type - Global Outbound Telemarketing Revenue, 2023-2028
  4.2.3 By Type - Global Outbound Telemarketing Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Outbound Telemarketing Market Size, 2021 & 2028
  5.1.2 BFSI
  5.1.3 IT & Telecom
  5.1.4 Consulting (Education and Job)
  5.1.5 Retail
  5.1.6 Government
  5.1.7 Healthcare
  5.1.8 Manufacturing
  5.1.9 Life Sciences
  5.1.10 Others
5.2 By Application - Global Outbound Telemarketing Revenue & Forecasts
  5.2.1 By Application - Global Outbound Telemarketing Revenue, 2017-2022
  5.2.2 By Application - Global Outbound Telemarketing Revenue, 2023-2028
  5.2.3 By Application - Global Outbound Telemarketing Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Outbound Telemarketing Market Size, 2021 & 2028
6.2 By Region - Global Outbound Telemarketing Revenue & Forecasts
  6.2.1 By Region - Global Outbound Telemarketing Revenue, 2017-2022
  6.2.2 By Region - Global Outbound Telemarketing Revenue, 2023-2028
  6.2.3 By Region - Global Outbound Telemarketing Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Outbound Telemarketing Revenue, 2017-2028
  6.3.2 US Outbound Telemarketing Market Size, 2017-2028
  6.3.3 Canada Outbound Telemarketing Market Size, 2017-2028
  6.3.4 Mexico Outbound Telemarketing Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Outbound Telemarketing Revenue, 2017-2028
  6.4.2 Germany Outbound Telemarketing Market Size, 2017-2028
  6.4.3 France Outbound Telemarketing Market Size, 2017-2028
  6.4.4 U.K. Outbound Telemarketing Market Size, 2017-2028
  6.4.5 Italy Outbound Telemarketing Market Size, 2017-2028
  6.4.6 Russia Outbound Telemarketing Market Size, 2017-2028
  6.4.7 Nordic Countries Outbound Telemarketing Market Size, 2017-2028
  6.4.8 Benelux Outbound Telemarketing Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Outbound Telemarketing Revenue, 2017-2028
  6.5.2 China Outbound Telemarketing Market Size, 2017-2028
  6.5.3 Japan Outbound Telemarketing Market Size, 2017-2028
  6.5.4 South Korea Outbound Telemarketing Market Size, 2017-2028
  6.5.5 Southeast Asia Outbound Telemarketing Market Size, 2017-2028
  6.5.6 India Outbound Telemarketing Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Outbound Telemarketing Revenue, 2017-2028
  6.6.2 Brazil Outbound Telemarketing Market Size, 2017-2028
  6.6.3 Argentina Outbound Telemarketing Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Outbound Telemarketing Revenue, 2017-2028
  6.7.2 Turkey Outbound Telemarketing Market Size, 2017-2028
  6.7.3 Israel Outbound Telemarketing Market Size, 2017-2028
  6.7.4 Saudi Arabia Outbound Telemarketing Market Size, 2017-2028
  6.7.5 UAE Outbound Telemarketing Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 TeleTech Holdings, Inc.
  7.1.1 TeleTech Holdings, Inc. Corporate Summary
  7.1.2 TeleTech Holdings, Inc. Business Overview
  7.1.3 TeleTech Holdings, Inc. Outbound Telemarketing Major Product Offerings
  7.1.4 TeleTech Holdings, Inc. Outbound Telemarketing Revenue in Global Market (2017-2022)
  7.1.5 TeleTech Holdings, Inc. Key News
7.2 Atento S.A.
  7.2.1 Atento S.A. Corporate Summary
  7.2.2 Atento S.A. Business Overview
  7.2.3 Atento S.A. Outbound Telemarketing Major Product Offerings
  7.2.4 Atento S.A. Outbound Telemarketing Revenue in Global Market (2017-2022)
  7.2.5 Atento S.A. Key News
7.3 Concentrix Corporation
  7.3.1 Concentrix Corporation Corporate Summary
  7.3.2 Concentrix Corporation Business Overview
  7.3.3 Concentrix Corporation Outbound Telemarketing Major Product Offerings
  7.3.4 Concentrix Corporation Outbound Telemarketing Revenue in Global Market (2017-2022)
  7.3.5 Concentrix Corporation Key News
7.4 Alorica Inc.
  7.4.1 Alorica Inc. Corporate Summary
  7.4.2 Alorica Inc. Business Overview
  7.4.3 Alorica Inc. Outbound Telemarketing Major Product Offerings
  7.4.4 Alorica Inc. Outbound Telemarketing Revenue in Global Market (2017-2022)
  7.4.5 Alorica Inc. Key News
7.5 Arvato AG
  7.5.1 Arvato AG Corporate Summary
  7.5.2 Arvato AG Business Overview
  7.5.3 Arvato AG Outbound Telemarketing Major Product Offerings
  7.5.4 Arvato AG Outbound Telemarketing Revenue in Global Market (2017-2022)
  7.5.5 Arvato AG Key News
7.6 MarketOne International LLP
  7.6.1 MarketOne International LLP Corporate Summary
  7.6.2 MarketOne International LLP Business Overview
  7.6.3 MarketOne International LLP Outbound Telemarketing Major Product Offerings
  7.6.4 MarketOne International LLP Outbound Telemarketing Revenue in Global Market (2017-2022)
  7.6.5 MarketOne International LLP Key News
7.7 MarketMakers Inc. Ltd
  7.7.1 MarketMakers Inc. Ltd Corporate Summary
  7.7.2 MarketMakers Inc. Ltd Business Overview
  7.7.3 MarketMakers Inc. Ltd Outbound Telemarketing Major Product Offerings
  7.7.4 MarketMakers Inc. Ltd Outbound Telemarketing Revenue in Global Market (2017-2022)
  7.7.5 MarketMakers Inc. Ltd Key News
7.8 OnBrand24, Inc.
  7.8.1 OnBrand24, Inc. Corporate Summary
  7.8.2 OnBrand24, Inc. Business Overview
  7.8.3 OnBrand24, Inc. Outbound Telemarketing Major Product Offerings
  7.8.4 OnBrand24, Inc. Outbound Telemarketing Revenue in Global Market (2017-2022)
  7.8.5 OnBrand24, Inc. Key News
7.9 Teleperformance Group, Inc.
  7.9.1 Teleperformance Group, Inc. Corporate Summary
  7.9.2 Teleperformance Group, Inc. Business Overview
  7.9.3 Teleperformance Group, Inc. Outbound Telemarketing Major Product Offerings
  7.9.4 Teleperformance Group, Inc. Outbound Telemarketing Revenue in Global Market (2017-2022)
  7.9.5 Teleperformance Group, Inc. Key News
7.10 Convergys Corporation.
  7.10.1 Convergys Corporation. Corporate Summary
  7.10.2 Convergys Corporation. Business Overview
  7.10.3 Convergys Corporation. Outbound Telemarketing Major Product Offerings
  7.10.4 Convergys Corporation. Outbound Telemarketing Revenue in Global Market (2017-2022)
  7.10.5 Convergys Corporation. Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Outbound Telemarketing Market Opportunities & Trends in Global Market
Table 2. Outbound Telemarketing Market Drivers in Global Market
Table 3. Outbound Telemarketing Market Restraints in Global Market
Table 4. Key Players of Outbound Telemarketing in Global Market
Table 5. Top Outbound Telemarketing Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Outbound Telemarketing Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Outbound Telemarketing Revenue Share by Companies, 2017-2022
Table 8. Global Companies Outbound Telemarketing Product Type
Table 9. List of Global Tier 1 Outbound Telemarketing Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Outbound Telemarketing Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Outbound Telemarketing Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Outbound Telemarketing Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Outbound Telemarketing Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Outbound Telemarketing Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Outbound Telemarketing Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Outbound Telemarketing Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Outbound Telemarketing Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Outbound Telemarketing Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Outbound Telemarketing Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Outbound Telemarketing Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Outbound Telemarketing Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Outbound Telemarketing Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Outbound Telemarketing Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Outbound Telemarketing Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Outbound Telemarketing Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Outbound Telemarketing Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Outbound Telemarketing Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Outbound Telemarketing Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Outbound Telemarketing Revenue, (US$, Mn), 2023-2028
Table 30. TeleTech Holdings, Inc. Corporate Summary
Table 31. TeleTech Holdings, Inc. Outbound Telemarketing Product Offerings
Table 32. TeleTech Holdings, Inc. Outbound Telemarketing Revenue (US$, Mn), (2017-2022)
Table 33. Atento S.A. Corporate Summary
Table 34. Atento S.A. Outbound Telemarketing Product Offerings
Table 35. Atento S.A. Outbound Telemarketing Revenue (US$, Mn), (2017-2022)
Table 36. Concentrix Corporation Corporate Summary
Table 37. Concentrix Corporation Outbound Telemarketing Product Offerings
Table 38. Concentrix Corporation Outbound Telemarketing Revenue (US$, Mn), (2017-2022)
Table 39. Alorica Inc. Corporate Summary
Table 40. Alorica Inc. Outbound Telemarketing Product Offerings
Table 41. Alorica Inc. Outbound Telemarketing Revenue (US$, Mn), (2017-2022)
Table 42. Arvato AG Corporate Summary
Table 43. Arvato AG Outbound Telemarketing Product Offerings
Table 44. Arvato AG Outbound Telemarketing Revenue (US$, Mn), (2017-2022)
Table 45. MarketOne International LLP Corporate Summary
Table 46. MarketOne International LLP Outbound Telemarketing Product Offerings
Table 47. MarketOne International LLP Outbound Telemarketing Revenue (US$, Mn), (2017-2022)
Table 48. MarketMakers Inc. Ltd Corporate Summary
Table 49. MarketMakers Inc. Ltd Outbound Telemarketing Product Offerings
Table 50. MarketMakers Inc. Ltd Outbound Telemarketing Revenue (US$, Mn), (2017-2022)
Table 51. OnBrand24, Inc. Corporate Summary
Table 52. OnBrand24, Inc. Outbound Telemarketing Product Offerings
Table 53. OnBrand24, Inc. Outbound Telemarketing Revenue (US$, Mn), (2017-2022)
Table 54. Teleperformance Group, Inc. Corporate Summary
Table 55. Teleperformance Group, Inc. Outbound Telemarketing Product Offerings
Table 56. Teleperformance Group, Inc. Outbound Telemarketing Revenue (US$, Mn), (2017-2022)
Table 57. Convergys Corporation. Corporate Summary
Table 58. Convergys Corporation. Outbound Telemarketing Product Offerings
Table 59. Convergys Corporation. Outbound Telemarketing Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Outbound Telemarketing Segment by Type in 2021
Figure 2. Outbound Telemarketing Segment by Application in 2021
Figure 3. Global Outbound Telemarketing Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Outbound Telemarketing Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Outbound Telemarketing Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Outbound Telemarketing Revenue in 2021
Figure 8. By Type - Global Outbound Telemarketing Revenue Market Share, 2017-2028
Figure 9. By Application - Global Outbound Telemarketing Revenue Market Share, 2017-2028
Figure 10. By Region - Global Outbound Telemarketing Revenue Market Share, 2017-2028
Figure 11. By Country - North America Outbound Telemarketing Revenue Market Share, 2017-2028
Figure 12. US Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Outbound Telemarketing Revenue Market Share, 2017-2028
Figure 16. Germany Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 17. France Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Outbound Telemarketing Revenue Market Share, 2017-2028
Figure 24. China Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 28. India Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Outbound Telemarketing Revenue Market Share, 2017-2028
Figure 30. Brazil Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Outbound Telemarketing Revenue Market Share, 2017-2028
Figure 33. Turkey Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Outbound Telemarketing Revenue, (US$, Mn), 2017-2028
Figure 37. TeleTech Holdings, Inc. Outbound Telemarketing Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Atento S.A. Outbound Telemarketing Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Concentrix Corporation Outbound Telemarketing Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Alorica Inc. Outbound Telemarketing Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Arvato AG Outbound Telemarketing Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. MarketOne International LLP Outbound Telemarketing Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. MarketMakers Inc. Ltd Outbound Telemarketing Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. OnBrand24, Inc. Outbound Telemarketing Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Teleperformance Group, Inc. Outbound Telemarketing Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Convergys Corporation. Outbound Telemarketing Revenue Year Over Year Growth (US$, Mn) & (2017-2022)