Online Complaint Management Services Market, Global Outlook and Forecast 2022-2028

April 2022 | 60 pages | ID: O753D2431BA7EN
Market Monitor Global

Abstracts

This report contains market size and forecasts of Online Complaint Management Services in Global, including the following market information:

Global Online Complaint Management Services Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Online Complaint Management Services market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Cloud Based Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Online Complaint Management Services include Bitrix24, Zoho, ProProfs, NCM, Sprinklr, SalesBabu, OctopusPro, Tata Power-DDL and SlideShare, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Online Complaint Management Services companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Online Complaint Management Services Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Online Complaint Management Services Market Segment Percentages, by Type, 2021 (%)

• Cloud Based
• Web Based

Global Online Complaint Management Services Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Online Complaint Management Services Market Segment Percentages, by Application, 2021 (%)

• Small & Medium Enterprise
• Large Enterprise

Global Online Complaint Management Services Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Online Complaint Management Services Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Online Complaint Management Services revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Online Complaint Management Services revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Bitrix24
• Zoho
• ProProfs
• NCM
• Sprinklr
• SalesBabu
• OctopusPro
• Tata Power-DDL
• SlideShare
• HubSpot
• Capsule CRM

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Online Complaint Management Services Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Online Complaint Management Services Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL ONLINE COMPLAINT MANAGEMENT SERVICES OVERALL MARKET SIZE

2.1 Global Online Complaint Management Services Market Size: 2021 VS 2028
2.2 Global Online Complaint Management Services Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Online Complaint Management Services Players in Global Market
3.2 Top Global Online Complaint Management Services Companies Ranked by Revenue
3.3 Global Online Complaint Management Services Revenue by Companies
3.4 Top 3 and Top 5 Online Complaint Management Services Companies in Global Market, by Revenue in 2021
3.5 Global Companies Online Complaint Management Services Product Type
3.6 Tier 1, Tier 2 and Tier 3 Online Complaint Management Services Players in Global Market
  3.6.1 List of Global Tier 1 Online Complaint Management Services Companies
  3.6.2 List of Global Tier 2 and Tier 3 Online Complaint Management Services Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Online Complaint Management Services Market Size Markets, 2021 & 2028
  4.1.2 Cloud Based
  4.1.3 Web Based
4.2 By Type - Global Online Complaint Management Services Revenue & Forecasts
  4.2.1 By Type - Global Online Complaint Management Services Revenue, 2017-2022
  4.2.2 By Type - Global Online Complaint Management Services Revenue, 2023-2028
  4.2.3 By Type - Global Online Complaint Management Services Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Online Complaint Management Services Market Size, 2021 & 2028
  5.1.2 Small & Medium Enterprise
  5.1.3 Large Enterprise
5.2 By Application - Global Online Complaint Management Services Revenue & Forecasts
  5.2.1 By Application - Global Online Complaint Management Services Revenue, 2017-2022
  5.2.2 By Application - Global Online Complaint Management Services Revenue, 2023-2028
  5.2.3 By Application - Global Online Complaint Management Services Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Online Complaint Management Services Market Size, 2021 & 2028
6.2 By Region - Global Online Complaint Management Services Revenue & Forecasts
  6.2.1 By Region - Global Online Complaint Management Services Revenue, 2017-2022
  6.2.2 By Region - Global Online Complaint Management Services Revenue, 2023-2028
  6.2.3 By Region - Global Online Complaint Management Services Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Online Complaint Management Services Revenue, 2017-2028
  6.3.2 US Online Complaint Management Services Market Size, 2017-2028
  6.3.3 Canada Online Complaint Management Services Market Size, 2017-2028
  6.3.4 Mexico Online Complaint Management Services Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Online Complaint Management Services Revenue, 2017-2028
  6.4.2 Germany Online Complaint Management Services Market Size, 2017-2028
  6.4.3 France Online Complaint Management Services Market Size, 2017-2028
  6.4.4 U.K. Online Complaint Management Services Market Size, 2017-2028
  6.4.5 Italy Online Complaint Management Services Market Size, 2017-2028
  6.4.6 Russia Online Complaint Management Services Market Size, 2017-2028
  6.4.7 Nordic Countries Online Complaint Management Services Market Size, 2017-2028
  6.4.8 Benelux Online Complaint Management Services Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Online Complaint Management Services Revenue, 2017-2028
  6.5.2 China Online Complaint Management Services Market Size, 2017-2028
  6.5.3 Japan Online Complaint Management Services Market Size, 2017-2028
  6.5.4 South Korea Online Complaint Management Services Market Size, 2017-2028
  6.5.5 Southeast Asia Online Complaint Management Services Market Size, 2017-2028
  6.5.6 India Online Complaint Management Services Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Online Complaint Management Services Revenue, 2017-2028
  6.6.2 Brazil Online Complaint Management Services Market Size, 2017-2028
  6.6.3 Argentina Online Complaint Management Services Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Online Complaint Management Services Revenue, 2017-2028
  6.7.2 Turkey Online Complaint Management Services Market Size, 2017-2028
  6.7.3 Israel Online Complaint Management Services Market Size, 2017-2028
  6.7.4 Saudi Arabia Online Complaint Management Services Market Size, 2017-2028
  6.7.5 UAE Online Complaint Management Services Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Bitrix24
  7.1.1 Bitrix24 Corporate Summary
  7.1.2 Bitrix24 Business Overview
  7.1.3 Bitrix24 Online Complaint Management Services Major Product Offerings
  7.1.4 Bitrix24 Online Complaint Management Services Revenue in Global Market (2017-2022)
  7.1.5 Bitrix24 Key News
7.2 Zoho
  7.2.1 Zoho Corporate Summary
  7.2.2 Zoho Business Overview
  7.2.3 Zoho Online Complaint Management Services Major Product Offerings
  7.2.4 Zoho Online Complaint Management Services Revenue in Global Market (2017-2022)
  7.2.5 Zoho Key News
7.3 ProProfs
  7.3.1 ProProfs Corporate Summary
  7.3.2 ProProfs Business Overview
  7.3.3 ProProfs Online Complaint Management Services Major Product Offerings
  7.3.4 ProProfs Online Complaint Management Services Revenue in Global Market (2017-2022)
  7.3.5 ProProfs Key News
7.4 NCM
  7.4.1 NCM Corporate Summary
  7.4.2 NCM Business Overview
  7.4.3 NCM Online Complaint Management Services Major Product Offerings
  7.4.4 NCM Online Complaint Management Services Revenue in Global Market (2017-2022)
  7.4.5 NCM Key News
7.5 Sprinklr
  7.5.1 Sprinklr Corporate Summary
  7.5.2 Sprinklr Business Overview
  7.5.3 Sprinklr Online Complaint Management Services Major Product Offerings
  7.5.4 Sprinklr Online Complaint Management Services Revenue in Global Market (2017-2022)
  7.5.5 Sprinklr Key News
7.6 SalesBabu
  7.6.1 SalesBabu Corporate Summary
  7.6.2 SalesBabu Business Overview
  7.6.3 SalesBabu Online Complaint Management Services Major Product Offerings
  7.6.4 SalesBabu Online Complaint Management Services Revenue in Global Market (2017-2022)
  7.6.5 SalesBabu Key News
7.7 OctopusPro
  7.7.1 OctopusPro Corporate Summary
  7.7.2 OctopusPro Business Overview
  7.7.3 OctopusPro Online Complaint Management Services Major Product Offerings
  7.7.4 OctopusPro Online Complaint Management Services Revenue in Global Market (2017-2022)
  7.7.5 OctopusPro Key News
7.8 Tata Power-DDL
  7.8.1 Tata Power-DDL Corporate Summary
  7.8.2 Tata Power-DDL Business Overview
  7.8.3 Tata Power-DDL Online Complaint Management Services Major Product Offerings
  7.8.4 Tata Power-DDL Online Complaint Management Services Revenue in Global Market (2017-2022)
  7.8.5 Tata Power-DDL Key News
7.9 SlideShare
  7.9.1 SlideShare Corporate Summary
  7.9.2 SlideShare Business Overview
  7.9.3 SlideShare Online Complaint Management Services Major Product Offerings
  7.9.4 SlideShare Online Complaint Management Services Revenue in Global Market (2017-2022)
  7.9.5 SlideShare Key News
7.10 HubSpot
  7.10.1 HubSpot Corporate Summary
  7.10.2 HubSpot Business Overview
  7.10.3 HubSpot Online Complaint Management Services Major Product Offerings
  7.10.4 HubSpot Online Complaint Management Services Revenue in Global Market (2017-2022)
  7.10.5 HubSpot Key News
7.11 Capsule CRM
  7.11.1 Capsule CRM Corporate Summary
  7.11.2 Capsule CRM Business Overview
  7.11.3 Capsule CRM Online Complaint Management Services Major Product Offerings
  7.11.4 Capsule CRM Online Complaint Management Services Revenue in Global Market (2017-2022)
  7.11.5 Capsule CRM Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Online Complaint Management Services Market Opportunities & Trends in Global Market
Table 2. Online Complaint Management Services Market Drivers in Global Market
Table 3. Online Complaint Management Services Market Restraints in Global Market
Table 4. Key Players of Online Complaint Management Services in Global Market
Table 5. Top Online Complaint Management Services Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Online Complaint Management Services Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Online Complaint Management Services Revenue Share by Companies, 2017-2022
Table 8. Global Companies Online Complaint Management Services Product Type
Table 9. List of Global Tier 1 Online Complaint Management Services Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Online Complaint Management Services Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Online Complaint Management Services Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Online Complaint Management Services Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Online Complaint Management Services Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Online Complaint Management Services Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Online Complaint Management Services Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Online Complaint Management Services Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Online Complaint Management Services Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Online Complaint Management Services Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Online Complaint Management Services Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Online Complaint Management Services Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Online Complaint Management Services Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Online Complaint Management Services Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Online Complaint Management Services Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Online Complaint Management Services Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Online Complaint Management Services Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Online Complaint Management Services Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Online Complaint Management Services Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Online Complaint Management Services Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Online Complaint Management Services Revenue, (US$, Mn), 2023-2028
Table 30. Bitrix24 Corporate Summary
Table 31. Bitrix24 Online Complaint Management Services Product Offerings
Table 32. Bitrix24 Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
Table 33. Zoho Corporate Summary
Table 34. Zoho Online Complaint Management Services Product Offerings
Table 35. Zoho Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
Table 36. ProProfs Corporate Summary
Table 37. ProProfs Online Complaint Management Services Product Offerings
Table 38. ProProfs Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
Table 39. NCM Corporate Summary
Table 40. NCM Online Complaint Management Services Product Offerings
Table 41. NCM Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
Table 42. Sprinklr Corporate Summary
Table 43. Sprinklr Online Complaint Management Services Product Offerings
Table 44. Sprinklr Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
Table 45. SalesBabu Corporate Summary
Table 46. SalesBabu Online Complaint Management Services Product Offerings
Table 47. SalesBabu Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
Table 48. OctopusPro Corporate Summary
Table 49. OctopusPro Online Complaint Management Services Product Offerings
Table 50. OctopusPro Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
Table 51. Tata Power-DDL Corporate Summary
Table 52. Tata Power-DDL Online Complaint Management Services Product Offerings
Table 53. Tata Power-DDL Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
Table 54. SlideShare Corporate Summary
Table 55. SlideShare Online Complaint Management Services Product Offerings
Table 56. SlideShare Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
Table 57. HubSpot Corporate Summary
Table 58. HubSpot Online Complaint Management Services Product Offerings
Table 59. HubSpot Online Complaint Management Services Revenue (US$, Mn), (2017-2022)
Table 60. Capsule CRM Corporate Summary
Table 61. Capsule CRM Online Complaint Management Services Product Offerings
Table 62. Capsule CRM Online Complaint Management Services Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Online Complaint Management Services Segment by Type in 2021
Figure 2. Online Complaint Management Services Segment by Application in 2021
Figure 3. Global Online Complaint Management Services Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Online Complaint Management Services Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Online Complaint Management Services Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Online Complaint Management Services Revenue in 2021
Figure 8. By Type - Global Online Complaint Management Services Revenue Market Share, 2017-2028
Figure 9. By Application - Global Online Complaint Management Services Revenue Market Share, 2017-2028
Figure 10. By Region - Global Online Complaint Management Services Revenue Market Share, 2017-2028
Figure 11. By Country - North America Online Complaint Management Services Revenue Market Share, 2017-2028
Figure 12. US Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Online Complaint Management Services Revenue Market Share, 2017-2028
Figure 16. Germany Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 17. France Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Online Complaint Management Services Revenue Market Share, 2017-2028
Figure 24. China Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 28. India Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Online Complaint Management Services Revenue Market Share, 2017-2028
Figure 30. Brazil Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Online Complaint Management Services Revenue Market Share, 2017-2028
Figure 33. Turkey Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Online Complaint Management Services Revenue, (US$, Mn), 2017-2028
Figure 37. Bitrix24 Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Zoho Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. ProProfs Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. NCM Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Sprinklr Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. SalesBabu Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. OctopusPro Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Tata Power-DDL Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. SlideShare Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. HubSpot Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Capsule CRM Online Complaint Management Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)