Omni-Channel Communication Service Market, Global Outlook and Forecast 2022-2028

April 2022 | 62 pages | ID: O73813662E3BEN
Market Monitor Global

Abstracts

This report contains market size and forecasts of Omni-Channel Communication Service in Global, including the following market information:

Global Omni-Channel Communication Service Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Omni-Channel Communication Service market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Simulate Channels Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Omni-Channel Communication Service include Ecrion, Conduent, Neopost, Compart, Paragon, Frontline, Liquid State, Enghouse Interactive and Infobip and etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Omni-Channel Communication Service companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Omni-Channel Communication Service Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Omni-Channel Communication Service Market Segment Percentages, by Type, 2021 (%)

• Simulate Channels
• Digital Channel

Global Omni-Channel Communication Service Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Omni-Channel Communication Service Market Segment Percentages, by Application, 2021 (%)

• Voice
• Email
• Social Media
• Video Meetings
• Others

Global Omni-Channel Communication Service Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Omni-Channel Communication Service Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Omni-Channel Communication Service revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Omni-Channel Communication Service revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Ecrion
• Conduent
• Neopost
• Compart
• Paragon
• Frontline
• Liquid State
• Enghouse Interactive
• Infobip
• Xerox

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Omni-Channel Communication Service Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Omni-Channel Communication Service Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL OMNI-CHANNEL COMMUNICATION SERVICE OVERALL MARKET SIZE

2.1 Global Omni-Channel Communication Service Market Size: 2021 VS 2028
2.2 Global Omni-Channel Communication Service Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Omni-Channel Communication Service Players in Global Market
3.2 Top Global Omni-Channel Communication Service Companies Ranked by Revenue
3.3 Global Omni-Channel Communication Service Revenue by Companies
3.4 Top 3 and Top 5 Omni-Channel Communication Service Companies in Global Market, by Revenue in 2021
3.5 Global Companies Omni-Channel Communication Service Product Type
3.6 Tier 1, Tier 2 and Tier 3 Omni-Channel Communication Service Players in Global Market
  3.6.1 List of Global Tier 1 Omni-Channel Communication Service Companies
  3.6.2 List of Global Tier 2 and Tier 3 Omni-Channel Communication Service Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Omni-Channel Communication Service Market Size Markets, 2021 & 2028
  4.1.2 Simulate Channels
  4.1.3 Digital Channel
4.2 By Type - Global Omni-Channel Communication Service Revenue & Forecasts
  4.2.1 By Type - Global Omni-Channel Communication Service Revenue, 2017-2022
  4.2.2 By Type - Global Omni-Channel Communication Service Revenue, 2023-2028
  4.2.3 By Type - Global Omni-Channel Communication Service Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Omni-Channel Communication Service Market Size, 2021 & 2028
  5.1.2 Voice
  5.1.3 Email
  5.1.4 Social Media
  5.1.5 Video Meetings
  5.1.6 Others
5.2 By Application - Global Omni-Channel Communication Service Revenue & Forecasts
  5.2.1 By Application - Global Omni-Channel Communication Service Revenue, 2017-2022
  5.2.2 By Application - Global Omni-Channel Communication Service Revenue, 2023-2028
  5.2.3 By Application - Global Omni-Channel Communication Service Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Omni-Channel Communication Service Market Size, 2021 & 2028
6.2 By Region - Global Omni-Channel Communication Service Revenue & Forecasts
  6.2.1 By Region - Global Omni-Channel Communication Service Revenue, 2017-2022
  6.2.2 By Region - Global Omni-Channel Communication Service Revenue, 2023-2028
  6.2.3 By Region - Global Omni-Channel Communication Service Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Omni-Channel Communication Service Revenue, 2017-2028
  6.3.2 US Omni-Channel Communication Service Market Size, 2017-2028
  6.3.3 Canada Omni-Channel Communication Service Market Size, 2017-2028
  6.3.4 Mexico Omni-Channel Communication Service Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Omni-Channel Communication Service Revenue, 2017-2028
  6.4.2 Germany Omni-Channel Communication Service Market Size, 2017-2028
  6.4.3 France Omni-Channel Communication Service Market Size, 2017-2028
  6.4.4 U.K. Omni-Channel Communication Service Market Size, 2017-2028
  6.4.5 Italy Omni-Channel Communication Service Market Size, 2017-2028
  6.4.6 Russia Omni-Channel Communication Service Market Size, 2017-2028
  6.4.7 Nordic Countries Omni-Channel Communication Service Market Size, 2017-2028
  6.4.8 Benelux Omni-Channel Communication Service Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Omni-Channel Communication Service Revenue, 2017-2028
  6.5.2 China Omni-Channel Communication Service Market Size, 2017-2028
  6.5.3 Japan Omni-Channel Communication Service Market Size, 2017-2028
  6.5.4 South Korea Omni-Channel Communication Service Market Size, 2017-2028
  6.5.5 Southeast Asia Omni-Channel Communication Service Market Size, 2017-2028
  6.5.6 India Omni-Channel Communication Service Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Omni-Channel Communication Service Revenue, 2017-2028
  6.6.2 Brazil Omni-Channel Communication Service Market Size, 2017-2028
  6.6.3 Argentina Omni-Channel Communication Service Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Omni-Channel Communication Service Revenue, 2017-2028
  6.7.2 Turkey Omni-Channel Communication Service Market Size, 2017-2028
  6.7.3 Israel Omni-Channel Communication Service Market Size, 2017-2028
  6.7.4 Saudi Arabia Omni-Channel Communication Service Market Size, 2017-2028
  6.7.5 UAE Omni-Channel Communication Service Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Ecrion
  7.1.1 Ecrion Corporate Summary
  7.1.2 Ecrion Business Overview
  7.1.3 Ecrion Omni-Channel Communication Service Major Product Offerings
  7.1.4 Ecrion Omni-Channel Communication Service Revenue in Global Market (2017-2022)
  7.1.5 Ecrion Key News
7.2 Conduent
  7.2.1 Conduent Corporate Summary
  7.2.2 Conduent Business Overview
  7.2.3 Conduent Omni-Channel Communication Service Major Product Offerings
  7.2.4 Conduent Omni-Channel Communication Service Revenue in Global Market (2017-2022)
  7.2.5 Conduent Key News
7.3 Neopost
  7.3.1 Neopost Corporate Summary
  7.3.2 Neopost Business Overview
  7.3.3 Neopost Omni-Channel Communication Service Major Product Offerings
  7.3.4 Neopost Omni-Channel Communication Service Revenue in Global Market (2017-2022)
  7.3.5 Neopost Key News
7.4 Compart
  7.4.1 Compart Corporate Summary
  7.4.2 Compart Business Overview
  7.4.3 Compart Omni-Channel Communication Service Major Product Offerings
  7.4.4 Compart Omni-Channel Communication Service Revenue in Global Market (2017-2022)
  7.4.5 Compart Key News
7.5 Paragon
  7.5.1 Paragon Corporate Summary
  7.5.2 Paragon Business Overview
  7.5.3 Paragon Omni-Channel Communication Service Major Product Offerings
  7.5.4 Paragon Omni-Channel Communication Service Revenue in Global Market (2017-2022)
  7.5.5 Paragon Key News
7.6 Frontline
  7.6.1 Frontline Corporate Summary
  7.6.2 Frontline Business Overview
  7.6.3 Frontline Omni-Channel Communication Service Major Product Offerings
  7.6.4 Frontline Omni-Channel Communication Service Revenue in Global Market (2017-2022)
  7.6.5 Frontline Key News
7.7 Liquid State
  7.7.1 Liquid State Corporate Summary
  7.7.2 Liquid State Business Overview
  7.7.3 Liquid State Omni-Channel Communication Service Major Product Offerings
  7.7.4 Liquid State Omni-Channel Communication Service Revenue in Global Market (2017-2022)
  7.7.5 Liquid State Key News
7.8 Enghouse Interactive
  7.8.1 Enghouse Interactive Corporate Summary
  7.8.2 Enghouse Interactive Business Overview
  7.8.3 Enghouse Interactive Omni-Channel Communication Service Major Product Offerings
  7.8.4 Enghouse Interactive Omni-Channel Communication Service Revenue in Global Market (2017-2022)
  7.8.5 Enghouse Interactive Key News
7.9 Infobip
  7.9.1 Infobip Corporate Summary
  7.9.2 Infobip Business Overview
  7.9.3 Infobip Omni-Channel Communication Service Major Product Offerings
  7.9.4 Infobip Omni-Channel Communication Service Revenue in Global Market (2017-2022)
  7.9.5 Infobip Key News
7.10 Xerox
  7.10.1 Xerox Corporate Summary
  7.10.2 Xerox Business Overview
  7.10.3 Xerox Omni-Channel Communication Service Major Product Offerings
  7.10.4 Xerox Omni-Channel Communication Service Revenue in Global Market (2017-2022)
  7.10.5 Xerox Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Omni-Channel Communication Service Market Opportunities & Trends in Global Market
Table 2. Omni-Channel Communication Service Market Drivers in Global Market
Table 3. Omni-Channel Communication Service Market Restraints in Global Market
Table 4. Key Players of Omni-Channel Communication Service in Global Market
Table 5. Top Omni-Channel Communication Service Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Omni-Channel Communication Service Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Omni-Channel Communication Service Revenue Share by Companies, 2017-2022
Table 8. Global Companies Omni-Channel Communication Service Product Type
Table 9. List of Global Tier 1 Omni-Channel Communication Service Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Omni-Channel Communication Service Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Omni-Channel Communication Service Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Omni-Channel Communication Service Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Omni-Channel Communication Service Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Omni-Channel Communication Service Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Omni-Channel Communication Service Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Omni-Channel Communication Service Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Omni-Channel Communication Service Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Omni-Channel Communication Service Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Omni-Channel Communication Service Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Omni-Channel Communication Service Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Omni-Channel Communication Service Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Omni-Channel Communication Service Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Omni-Channel Communication Service Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Omni-Channel Communication Service Revenue, (US$, Mn), 2023-2028
Table 30. Ecrion Corporate Summary
Table 31. Ecrion Omni-Channel Communication Service Product Offerings
Table 32. Ecrion Omni-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 33. Conduent Corporate Summary
Table 34. Conduent Omni-Channel Communication Service Product Offerings
Table 35. Conduent Omni-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 36. Neopost Corporate Summary
Table 37. Neopost Omni-Channel Communication Service Product Offerings
Table 38. Neopost Omni-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 39. Compart Corporate Summary
Table 40. Compart Omni-Channel Communication Service Product Offerings
Table 41. Compart Omni-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 42. Paragon Corporate Summary
Table 43. Paragon Omni-Channel Communication Service Product Offerings
Table 44. Paragon Omni-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 45. Frontline Corporate Summary
Table 46. Frontline Omni-Channel Communication Service Product Offerings
Table 47. Frontline Omni-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 48. Liquid State Corporate Summary
Table 49. Liquid State Omni-Channel Communication Service Product Offerings
Table 50. Liquid State Omni-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 51. Enghouse Interactive Corporate Summary
Table 52. Enghouse Interactive Omni-Channel Communication Service Product Offerings
Table 53. Enghouse Interactive Omni-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 54. Infobip Corporate Summary
Table 55. Infobip Omni-Channel Communication Service Product Offerings
Table 56. Infobip Omni-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 57. Xerox Corporate Summary
Table 58. Xerox Omni-Channel Communication Service Product Offerings
Table 59. Xerox Omni-Channel Communication Service Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Omni-Channel Communication Service Segment by Type in 2021
Figure 2. Omni-Channel Communication Service Segment by Application in 2021
Figure 3. Global Omni-Channel Communication Service Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Omni-Channel Communication Service Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Omni-Channel Communication Service Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Omni-Channel Communication Service Revenue in 2021
Figure 8. By Type - Global Omni-Channel Communication Service Revenue Market Share, 2017-2028
Figure 9. By Application - Global Omni-Channel Communication Service Revenue Market Share, 2017-2028
Figure 10. By Region - Global Omni-Channel Communication Service Revenue Market Share, 2017-2028
Figure 11. By Country - North America Omni-Channel Communication Service Revenue Market Share, 2017-2028
Figure 12. US Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Omni-Channel Communication Service Revenue Market Share, 2017-2028
Figure 16. Germany Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 17. France Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Omni-Channel Communication Service Revenue Market Share, 2017-2028
Figure 24. China Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 28. India Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Omni-Channel Communication Service Revenue Market Share, 2017-2028
Figure 30. Brazil Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Omni-Channel Communication Service Revenue Market Share, 2017-2028
Figure 33. Turkey Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Omni-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 37. Ecrion Omni-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Conduent Omni-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Neopost Omni-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Compart Omni-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Paragon Omni-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Frontline Omni-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Liquid State Omni-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Enghouse Interactive Omni-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Infobip Omni-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Xerox Omni-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)