Multi-Channel Communication Services Market, Global Outlook and Forecast 2022-2028

April 2022 | 65 pages | ID: MC2A71D002C9EN
Market Monitor Global

Abstracts

This report contains market size and forecasts of Multi-Channel Communication Services in Global, including the following market information:

Global Multi-Channel Communication Services Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Multi-Channel Communication Services market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Wired Channel Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Multi-Channel Communication Services include Ecrion, Conduent, Neopost, Mailteck, Compart, Paragon, Frontline, Liquid State and Enghouse Interactive, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Multi-Channel Communication Services companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Multi-Channel Communication Services Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Multi-Channel Communication Services Market Segment Percentages, by Type, 2021 (%)

• Wired Channel
• Wireless Channel

Global Multi-Channel Communication Services Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Multi-Channel Communication Services Market Segment Percentages, by Application, 2021 (%)

• Voice
• Email
• Social Media
• Video Meetings
• Others

Global Multi-Channel Communication Services Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Multi-Channel Communication Services Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Multi-Channel Communication Services revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Multi-Channel Communication Services revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Ecrion
• Conduent
• Neopost
• Mailteck
• Compart
• Paragon
• Frontline
• Liquid State
• Enghouse Interactive
• SYNERTONE
• Infobip
• Xerox

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Multi-Channel Communication Services Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Multi-Channel Communication Services Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL MULTI-CHANNEL COMMUNICATION SERVICES OVERALL MARKET SIZE

2.1 Global Multi-Channel Communication Services Market Size: 2021 VS 2028
2.2 Global Multi-Channel Communication Services Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Multi-Channel Communication Services Players in Global Market
3.2 Top Global Multi-Channel Communication Services Companies Ranked by Revenue
3.3 Global Multi-Channel Communication Services Revenue by Companies
3.4 Top 3 and Top 5 Multi-Channel Communication Services Companies in Global Market, by Revenue in 2021
3.5 Global Companies Multi-Channel Communication Services Product Type
3.6 Tier 1, Tier 2 and Tier 3 Multi-Channel Communication Services Players in Global Market
  3.6.1 List of Global Tier 1 Multi-Channel Communication Services Companies
  3.6.2 List of Global Tier 2 and Tier 3 Multi-Channel Communication Services Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Multi-Channel Communication Services Market Size Markets, 2021 & 2028
  4.1.2 Wired Channel
  4.1.3 Wireless Channel
4.2 By Type - Global Multi-Channel Communication Services Revenue & Forecasts
  4.2.1 By Type - Global Multi-Channel Communication Services Revenue, 2017-2022
  4.2.2 By Type - Global Multi-Channel Communication Services Revenue, 2023-2028
  4.2.3 By Type - Global Multi-Channel Communication Services Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Multi-Channel Communication Services Market Size, 2021 & 2028
  5.1.2 Voice
  5.1.3 Email
  5.1.4 Social Media
  5.1.5 Video Meetings
  5.1.6 Others
5.2 By Application - Global Multi-Channel Communication Services Revenue & Forecasts
  5.2.1 By Application - Global Multi-Channel Communication Services Revenue, 2017-2022
  5.2.2 By Application - Global Multi-Channel Communication Services Revenue, 2023-2028
  5.2.3 By Application - Global Multi-Channel Communication Services Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Multi-Channel Communication Services Market Size, 2021 & 2028
6.2 By Region - Global Multi-Channel Communication Services Revenue & Forecasts
  6.2.1 By Region - Global Multi-Channel Communication Services Revenue, 2017-2022
  6.2.2 By Region - Global Multi-Channel Communication Services Revenue, 2023-2028
  6.2.3 By Region - Global Multi-Channel Communication Services Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Multi-Channel Communication Services Revenue, 2017-2028
  6.3.2 US Multi-Channel Communication Services Market Size, 2017-2028
  6.3.3 Canada Multi-Channel Communication Services Market Size, 2017-2028
  6.3.4 Mexico Multi-Channel Communication Services Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Multi-Channel Communication Services Revenue, 2017-2028
  6.4.2 Germany Multi-Channel Communication Services Market Size, 2017-2028
  6.4.3 France Multi-Channel Communication Services Market Size, 2017-2028
  6.4.4 U.K. Multi-Channel Communication Services Market Size, 2017-2028
  6.4.5 Italy Multi-Channel Communication Services Market Size, 2017-2028
  6.4.6 Russia Multi-Channel Communication Services Market Size, 2017-2028
  6.4.7 Nordic Countries Multi-Channel Communication Services Market Size, 2017-2028
  6.4.8 Benelux Multi-Channel Communication Services Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Multi-Channel Communication Services Revenue, 2017-2028
  6.5.2 China Multi-Channel Communication Services Market Size, 2017-2028
  6.5.3 Japan Multi-Channel Communication Services Market Size, 2017-2028
  6.5.4 South Korea Multi-Channel Communication Services Market Size, 2017-2028
  6.5.5 Southeast Asia Multi-Channel Communication Services Market Size, 2017-2028
  6.5.6 India Multi-Channel Communication Services Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Multi-Channel Communication Services Revenue, 2017-2028
  6.6.2 Brazil Multi-Channel Communication Services Market Size, 2017-2028
  6.6.3 Argentina Multi-Channel Communication Services Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Multi-Channel Communication Services Revenue, 2017-2028
  6.7.2 Turkey Multi-Channel Communication Services Market Size, 2017-2028
  6.7.3 Israel Multi-Channel Communication Services Market Size, 2017-2028
  6.7.4 Saudi Arabia Multi-Channel Communication Services Market Size, 2017-2028
  6.7.5 UAE Multi-Channel Communication Services Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Ecrion
  7.1.1 Ecrion Corporate Summary
  7.1.2 Ecrion Business Overview
  7.1.3 Ecrion Multi-Channel Communication Services Major Product Offerings
  7.1.4 Ecrion Multi-Channel Communication Services Revenue in Global Market (2017-2022)
  7.1.5 Ecrion Key News
7.2 Conduent
  7.2.1 Conduent Corporate Summary
  7.2.2 Conduent Business Overview
  7.2.3 Conduent Multi-Channel Communication Services Major Product Offerings
  7.2.4 Conduent Multi-Channel Communication Services Revenue in Global Market (2017-2022)
  7.2.5 Conduent Key News
7.3 Neopost
  7.3.1 Neopost Corporate Summary
  7.3.2 Neopost Business Overview
  7.3.3 Neopost Multi-Channel Communication Services Major Product Offerings
  7.3.4 Neopost Multi-Channel Communication Services Revenue in Global Market (2017-2022)
  7.3.5 Neopost Key News
7.4 Mailteck
  7.4.1 Mailteck Corporate Summary
  7.4.2 Mailteck Business Overview
  7.4.3 Mailteck Multi-Channel Communication Services Major Product Offerings
  7.4.4 Mailteck Multi-Channel Communication Services Revenue in Global Market (2017-2022)
  7.4.5 Mailteck Key News
7.5 Compart
  7.5.1 Compart Corporate Summary
  7.5.2 Compart Business Overview
  7.5.3 Compart Multi-Channel Communication Services Major Product Offerings
  7.5.4 Compart Multi-Channel Communication Services Revenue in Global Market (2017-2022)
  7.5.5 Compart Key News
7.6 Paragon
  7.6.1 Paragon Corporate Summary
  7.6.2 Paragon Business Overview
  7.6.3 Paragon Multi-Channel Communication Services Major Product Offerings
  7.6.4 Paragon Multi-Channel Communication Services Revenue in Global Market (2017-2022)
  7.6.5 Paragon Key News
7.7 Frontline
  7.7.1 Frontline Corporate Summary
  7.7.2 Frontline Business Overview
  7.7.3 Frontline Multi-Channel Communication Services Major Product Offerings
  7.7.4 Frontline Multi-Channel Communication Services Revenue in Global Market (2017-2022)
  7.7.5 Frontline Key News
7.8 Liquid State
  7.8.1 Liquid State Corporate Summary
  7.8.2 Liquid State Business Overview
  7.8.3 Liquid State Multi-Channel Communication Services Major Product Offerings
  7.8.4 Liquid State Multi-Channel Communication Services Revenue in Global Market (2017-2022)
  7.8.5 Liquid State Key News
7.9 Enghouse Interactive
  7.9.1 Enghouse Interactive Corporate Summary
  7.9.2 Enghouse Interactive Business Overview
  7.9.3 Enghouse Interactive Multi-Channel Communication Services Major Product Offerings
  7.9.4 Enghouse Interactive Multi-Channel Communication Services Revenue in Global Market (2017-2022)
  7.9.5 Enghouse Interactive Key News
7.10 SYNERTONE
  7.10.1 SYNERTONE Corporate Summary
  7.10.2 SYNERTONE Business Overview
  7.10.3 SYNERTONE Multi-Channel Communication Services Major Product Offerings
  7.10.4 SYNERTONE Multi-Channel Communication Services Revenue in Global Market (2017-2022)
  7.10.5 SYNERTONE Key News
7.11 Infobip
  7.11.1 Infobip Corporate Summary
  7.11.2 Infobip Business Overview
  7.11.3 Infobip Multi-Channel Communication Services Major Product Offerings
  7.11.4 Infobip Multi-Channel Communication Services Revenue in Global Market (2017-2022)
  7.11.5 Infobip Key News
7.12 Xerox
  7.12.1 Xerox Corporate Summary
  7.12.2 Xerox Business Overview
  7.12.3 Xerox Multi-Channel Communication Services Major Product Offerings
  7.12.4 Xerox Multi-Channel Communication Services Revenue in Global Market (2017-2022)
  7.12.5 Xerox Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Multi-Channel Communication Services Market Opportunities & Trends in Global Market
Table 2. Multi-Channel Communication Services Market Drivers in Global Market
Table 3. Multi-Channel Communication Services Market Restraints in Global Market
Table 4. Key Players of Multi-Channel Communication Services in Global Market
Table 5. Top Multi-Channel Communication Services Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Multi-Channel Communication Services Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Multi-Channel Communication Services Revenue Share by Companies, 2017-2022
Table 8. Global Companies Multi-Channel Communication Services Product Type
Table 9. List of Global Tier 1 Multi-Channel Communication Services Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Multi-Channel Communication Services Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Multi-Channel Communication Services Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Multi-Channel Communication Services Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Multi-Channel Communication Services Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Multi-Channel Communication Services Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Multi-Channel Communication Services Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Multi-Channel Communication Services Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Multi-Channel Communication Services Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Multi-Channel Communication Services Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Multi-Channel Communication Services Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Multi-Channel Communication Services Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Multi-Channel Communication Services Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Multi-Channel Communication Services Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Multi-Channel Communication Services Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Multi-Channel Communication Services Revenue, (US$, Mn), 2023-2028
Table 30. Ecrion Corporate Summary
Table 31. Ecrion Multi-Channel Communication Services Product Offerings
Table 32. Ecrion Multi-Channel Communication Services Revenue (US$, Mn), (2017-2022)
Table 33. Conduent Corporate Summary
Table 34. Conduent Multi-Channel Communication Services Product Offerings
Table 35. Conduent Multi-Channel Communication Services Revenue (US$, Mn), (2017-2022)
Table 36. Neopost Corporate Summary
Table 37. Neopost Multi-Channel Communication Services Product Offerings
Table 38. Neopost Multi-Channel Communication Services Revenue (US$, Mn), (2017-2022)
Table 39. Mailteck Corporate Summary
Table 40. Mailteck Multi-Channel Communication Services Product Offerings
Table 41. Mailteck Multi-Channel Communication Services Revenue (US$, Mn), (2017-2022)
Table 42. Compart Corporate Summary
Table 43. Compart Multi-Channel Communication Services Product Offerings
Table 44. Compart Multi-Channel Communication Services Revenue (US$, Mn), (2017-2022)
Table 45. Paragon Corporate Summary
Table 46. Paragon Multi-Channel Communication Services Product Offerings
Table 47. Paragon Multi-Channel Communication Services Revenue (US$, Mn), (2017-2022)
Table 48. Frontline Corporate Summary
Table 49. Frontline Multi-Channel Communication Services Product Offerings
Table 50. Frontline Multi-Channel Communication Services Revenue (US$, Mn), (2017-2022)
Table 51. Liquid State Corporate Summary
Table 52. Liquid State Multi-Channel Communication Services Product Offerings
Table 53. Liquid State Multi-Channel Communication Services Revenue (US$, Mn), (2017-2022)
Table 54. Enghouse Interactive Corporate Summary
Table 55. Enghouse Interactive Multi-Channel Communication Services Product Offerings
Table 56. Enghouse Interactive Multi-Channel Communication Services Revenue (US$, Mn), (2017-2022)
Table 57. SYNERTONE Corporate Summary
Table 58. SYNERTONE Multi-Channel Communication Services Product Offerings
Table 59. SYNERTONE Multi-Channel Communication Services Revenue (US$, Mn), (2017-2022)
Table 60. Infobip Corporate Summary
Table 61. Infobip Multi-Channel Communication Services Product Offerings
Table 62. Infobip Multi-Channel Communication Services Revenue (US$, Mn), (2017-2022)
Table 63. Xerox Corporate Summary
Table 64. Xerox Multi-Channel Communication Services Product Offerings
Table 65. Xerox Multi-Channel Communication Services Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Multi-Channel Communication Services Segment by Type in 2021
Figure 2. Multi-Channel Communication Services Segment by Application in 2021
Figure 3. Global Multi-Channel Communication Services Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Multi-Channel Communication Services Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Multi-Channel Communication Services Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Multi-Channel Communication Services Revenue in 2021
Figure 8. By Type - Global Multi-Channel Communication Services Revenue Market Share, 2017-2028
Figure 9. By Application - Global Multi-Channel Communication Services Revenue Market Share, 2017-2028
Figure 10. By Region - Global Multi-Channel Communication Services Revenue Market Share, 2017-2028
Figure 11. By Country - North America Multi-Channel Communication Services Revenue Market Share, 2017-2028
Figure 12. US Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Multi-Channel Communication Services Revenue Market Share, 2017-2028
Figure 16. Germany Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 17. France Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Multi-Channel Communication Services Revenue Market Share, 2017-2028
Figure 24. China Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 28. India Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Multi-Channel Communication Services Revenue Market Share, 2017-2028
Figure 30. Brazil Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Multi-Channel Communication Services Revenue Market Share, 2017-2028
Figure 33. Turkey Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Multi-Channel Communication Services Revenue, (US$, Mn), 2017-2028
Figure 37. Ecrion Multi-Channel Communication Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Conduent Multi-Channel Communication Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Neopost Multi-Channel Communication Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Mailteck Multi-Channel Communication Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Compart Multi-Channel Communication Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Paragon Multi-Channel Communication Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Frontline Multi-Channel Communication Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Liquid State Multi-Channel Communication Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Enghouse Interactive Multi-Channel Communication Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. SYNERTONE Multi-Channel Communication Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Infobip Multi-Channel Communication Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. Xerox Multi-Channel Communication Services Revenue Year Over Year Growth (US$, Mn) & (2017-2022)