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IT Operations and Service Management (ITOSM) Market, Global Outlook and Forecast 2022-2028

April 2022 | 67 pages | ID: I642EF53DB25EN
Market Monitor Global

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IT Operations and Service Management (ITOSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.

This report contains market size and forecasts of IT Operations and Service Management (ITOSM) in Global, including the following market information:

Global IT Operations and Service Management (ITOSM) Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global IT Operations and Service Management (ITOSM) market was valued at 7062.2 million in 2021 and is projected to reach US$ 9281.6 million by 2028, at a CAGR of 4.0% during the forecast period.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

ITSM Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of IT Operations and Service Management (ITOSM) include Microsoft Corporation, BMC Software, Oracle, IBM, HP, Broadcom and Dell, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the IT Operations and Service Management (ITOSM) companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global IT Operations and Service Management (ITOSM) Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global IT Operations and Service Management (ITOSM) Market Segment Percentages, by Type, 2021 (%)
  • ITSM
  • ITOM
Global IT Operations and Service Management (ITOSM) Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global IT Operations and Service Management (ITOSM) Market Segment Percentages, by Application, 2021 (%)
  • BFSI
  • Telecom and IT
  • Government
  • Healthcare/Medical/Pharmaceutical
  • Aerospace/Defense
  • Retail/Wholesale/Distribution
  • Manufacturing
  • Education
  • Others
Global IT Operations and Service Management (ITOSM) Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global IT Operations and Service Management (ITOSM) Market Segment Percentages, By Region and Country, 2021 (%)
  • North America
    • US
    • Canada
    • Mexico
  • Europe
    • Germany
    • France
    • U.K.
    • Italy
    • Russia
    • Nordic Countries
    • Benelux
    • Rest of Europe
  • Asia
    • China
    • Japan
    • South Korea
    • Southeast Asia
    • India
    • Rest of Asia
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Middle East & Africa
    • Turkey
    • Israel
    • Saudi Arabia
    • UAE
    • Rest of Middle East & Africa
Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies IT Operations and Service Management (ITOSM) revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies IT Operations and Service Management (ITOSM) revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:
  • Microsoft Corporation
  • BMC Software
  • Oracle
  • IBM
  • HP
  • Broadcom
  • Dell
1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 IT Operations and Service Management (ITOSM) Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global IT Operations and Service Management (ITOSM) Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL IT OPERATIONS AND SERVICE MANAGEMENT (ITOSM) OVERALL MARKET SIZE

2.1 Global IT Operations and Service Management (ITOSM) Market Size: 2021 VS 2028
2.2 Global IT Operations and Service Management (ITOSM) Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top IT Operations and Service Management (ITOSM) Players in Global Market
3.2 Top Global IT Operations and Service Management (ITOSM) Companies Ranked by Revenue
3.3 Global IT Operations and Service Management (ITOSM) Revenue by Companies
3.4 Top 3 and Top 5 IT Operations and Service Management (ITOSM) Companies in Global Market, by Revenue in 2021
3.5 Global Companies IT Operations and Service Management (ITOSM) Product Type
3.6 Tier 1, Tier 2 and Tier 3 IT Operations and Service Management (ITOSM) Players in Global Market
  3.6.1 List of Global Tier 1 IT Operations and Service Management (ITOSM) Companies
  3.6.2 List of Global Tier 2 and Tier 3 IT Operations and Service Management (ITOSM) Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global IT Operations and Service Management (ITOSM) Market Size Markets, 2021 & 2028
  4.1.2 ITSM
  4.1.3 ITOM
4.2 By Type - Global IT Operations and Service Management (ITOSM) Revenue & Forecasts
  4.2.1 By Type - Global IT Operations and Service Management (ITOSM) Revenue, 2017-2022
  4.2.2 By Type - Global IT Operations and Service Management (ITOSM) Revenue, 2023-2028
  4.2.3 By Type - Global IT Operations and Service Management (ITOSM) Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global IT Operations and Service Management (ITOSM) Market Size, 2021 & 2028
  5.1.2 BFSI
  5.1.3 Telecom and IT
  5.1.4 Government
  5.1.5 Healthcare/Medical/Pharmaceutical
  5.1.6 Aerospace/Defense
  5.1.7 Retail/Wholesale/Distribution
  5.1.8 Manufacturing
  5.1.9 Education
  5.1.10 Others
5.2 By Application - Global IT Operations and Service Management (ITOSM) Revenue & Forecasts
  5.2.1 By Application - Global IT Operations and Service Management (ITOSM) Revenue, 2017-2022
  5.2.2 By Application - Global IT Operations and Service Management (ITOSM) Revenue, 2023-2028
  5.2.3 By Application - Global IT Operations and Service Management (ITOSM) Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global IT Operations and Service Management (ITOSM) Market Size, 2021 & 2028
6.2 By Region - Global IT Operations and Service Management (ITOSM) Revenue & Forecasts
  6.2.1 By Region - Global IT Operations and Service Management (ITOSM) Revenue, 2017-2022
  6.2.2 By Region - Global IT Operations and Service Management (ITOSM) Revenue, 2023-2028
  6.2.3 By Region - Global IT Operations and Service Management (ITOSM) Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America IT Operations and Service Management (ITOSM) Revenue, 2017-2028
  6.3.2 US IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.3.3 Canada IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.3.4 Mexico IT Operations and Service Management (ITOSM) Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe IT Operations and Service Management (ITOSM) Revenue, 2017-2028
  6.4.2 Germany IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.4.3 France IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.4.4 U.K. IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.4.5 Italy IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.4.6 Russia IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.4.7 Nordic Countries IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.4.8 Benelux IT Operations and Service Management (ITOSM) Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia IT Operations and Service Management (ITOSM) Revenue, 2017-2028
  6.5.2 China IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.5.3 Japan IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.5.4 South Korea IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.5.5 Southeast Asia IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.5.6 India IT Operations and Service Management (ITOSM) Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America IT Operations and Service Management (ITOSM) Revenue, 2017-2028
  6.6.2 Brazil IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.6.3 Argentina IT Operations and Service Management (ITOSM) Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa IT Operations and Service Management (ITOSM) Revenue, 2017-2028
  6.7.2 Turkey IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.7.3 Israel IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.7.4 Saudi Arabia IT Operations and Service Management (ITOSM) Market Size, 2017-2028
  6.7.5 UAE IT Operations and Service Management (ITOSM) Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Microsoft Corporation
  7.1.1 Microsoft Corporation Corporate Summary
  7.1.2 Microsoft Corporation Business Overview
  7.1.3 Microsoft Corporation IT Operations and Service Management (ITOSM) Major Product Offerings
  7.1.4 Microsoft Corporation IT Operations and Service Management (ITOSM) Revenue in Global Market (2017-2022)
  7.1.5 Microsoft Corporation Key News
7.2 BMC Software
  7.2.1 BMC Software Corporate Summary
  7.2.2 BMC Software Business Overview
  7.2.3 BMC Software IT Operations and Service Management (ITOSM) Major Product Offerings
  7.2.4 BMC Software IT Operations and Service Management (ITOSM) Revenue in Global Market (2017-2022)
  7.2.5 BMC Software Key News
7.3 Oracle
  7.3.1 Oracle Corporate Summary
  7.3.2 Oracle Business Overview
  7.3.3 Oracle IT Operations and Service Management (ITOSM) Major Product Offerings
  7.3.4 Oracle IT Operations and Service Management (ITOSM) Revenue in Global Market (2017-2022)
  7.3.5 Oracle Key News
7.4 IBM
  7.4.1 IBM Corporate Summary
  7.4.2 IBM Business Overview
  7.4.3 IBM IT Operations and Service Management (ITOSM) Major Product Offerings
  7.4.4 IBM IT Operations and Service Management (ITOSM) Revenue in Global Market (2017-2022)
  7.4.5 IBM Key News
7.5 HP
  7.5.1 HP Corporate Summary
  7.5.2 HP Business Overview
  7.5.3 HP IT Operations and Service Management (ITOSM) Major Product Offerings
  7.5.4 HP IT Operations and Service Management (ITOSM) Revenue in Global Market (2017-2022)
  7.5.5 HP Key News
7.6 Broadcom
  7.6.1 Broadcom Corporate Summary
  7.6.2 Broadcom Business Overview
  7.6.3 Broadcom IT Operations and Service Management (ITOSM) Major Product Offerings
  7.6.4 Broadcom IT Operations and Service Management (ITOSM) Revenue in Global Market (2017-2022)
  7.6.5 Broadcom Key News
7.7 Dell
  7.7.1 Dell Corporate Summary
  7.7.2 Dell Business Overview
  7.7.3 Dell IT Operations and Service Management (ITOSM) Major Product Offerings
  7.7.4 Dell IT Operations and Service Management (ITOSM) Revenue in Global Market (2017-2022)
  7.7.5 Dell Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

LIST OF TABLES

Table 1. IT Operations and Service Management (ITOSM) Market Opportunities & Trends in Global Market
Table 2. IT Operations and Service Management (ITOSM) Market Drivers in Global Market
Table 3. IT Operations and Service Management (ITOSM) Market Restraints in Global Market
Table 4. Key Players of IT Operations and Service Management (ITOSM) in Global Market
Table 5. Top IT Operations and Service Management (ITOSM) Players in Global Market, Ranking by Revenue (2021)
Table 6. Global IT Operations and Service Management (ITOSM) Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global IT Operations and Service Management (ITOSM) Revenue Share by Companies, 2017-2022
Table 8. Global Companies IT Operations and Service Management (ITOSM) Product Type
Table 9. List of Global Tier 1 IT Operations and Service Management (ITOSM) Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 IT Operations and Service Management (ITOSM) Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - IT Operations and Service Management (ITOSM) Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - IT Operations and Service Management (ITOSM) Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - IT Operations and Service Management (ITOSM) Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - IT Operations and Service Management (ITOSM) Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global IT Operations and Service Management (ITOSM) Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global IT Operations and Service Management (ITOSM) Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2023-2028
Table 30. Microsoft Corporation Corporate Summary
Table 31. Microsoft Corporation IT Operations and Service Management (ITOSM) Product Offerings
Table 32. Microsoft Corporation IT Operations and Service Management (ITOSM) Revenue (US$, Mn), (2017-2022)
Table 33. BMC Software Corporate Summary
Table 34. BMC Software IT Operations and Service Management (ITOSM) Product Offerings
Table 35. BMC Software IT Operations and Service Management (ITOSM) Revenue (US$, Mn), (2017-2022)
Table 36. Oracle Corporate Summary
Table 37. Oracle IT Operations and Service Management (ITOSM) Product Offerings
Table 38. Oracle IT Operations and Service Management (ITOSM) Revenue (US$, Mn), (2017-2022)
Table 39. IBM Corporate Summary
Table 40. IBM IT Operations and Service Management (ITOSM) Product Offerings
Table 41. IBM IT Operations and Service Management (ITOSM) Revenue (US$, Mn), (2017-2022)
Table 42. HP Corporate Summary
Table 43. HP IT Operations and Service Management (ITOSM) Product Offerings
Table 44. HP IT Operations and Service Management (ITOSM) Revenue (US$, Mn), (2017-2022)
Table 45. Broadcom Corporate Summary
Table 46. Broadcom IT Operations and Service Management (ITOSM) Product Offerings
Table 47. Broadcom IT Operations and Service Management (ITOSM) Revenue (US$, Mn), (2017-2022)
Table 48. Dell Corporate Summary
Table 49. Dell IT Operations and Service Management (ITOSM) Product Offerings
Table 50. Dell IT Operations and Service Management (ITOSM) Revenue (US$, Mn), (2017-2022)

LIST OF FIGURES

Figure 1. IT Operations and Service Management (ITOSM) Segment by Type in 2021
Figure 2. IT Operations and Service Management (ITOSM) Segment by Application in 2021
Figure 3. Global IT Operations and Service Management (ITOSM) Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global IT Operations and Service Management (ITOSM) Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global IT Operations and Service Management (ITOSM) Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by IT Operations and Service Management (ITOSM) Revenue in 2021
Figure 8. By Type - Global IT Operations and Service Management (ITOSM) Revenue Market Share, 2017-2028
Figure 9. By Application - Global IT Operations and Service Management (ITOSM) Revenue Market Share, 2017-2028
Figure 10. By Region - Global IT Operations and Service Management (ITOSM) Revenue Market Share, 2017-2028
Figure 11. By Country - North America IT Operations and Service Management (ITOSM) Revenue Market Share, 2017-2028
Figure 12. US IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 13. Canada IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe IT Operations and Service Management (ITOSM) Revenue Market Share, 2017-2028
Figure 16. Germany IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 17. France IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 19. Italy IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 20. Russia IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia IT Operations and Service Management (ITOSM) Revenue Market Share, 2017-2028
Figure 24. China IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 25. Japan IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 28. India IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America IT Operations and Service Management (ITOSM) Revenue Market Share, 2017-2028
Figure 30. Brazil IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa IT Operations and Service Management (ITOSM) Revenue Market Share, 2017-2028
Figure 33. Turkey IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 34. Israel IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 36. UAE IT Operations and Service Management (ITOSM) Revenue, (US$, Mn), 2017-2028
Figure 37. Microsoft Corporation IT Operations and Service Management (ITOSM) Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. BMC Software IT Operations and Service Management (ITOSM) Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Oracle IT Operations and Service Management (ITOSM) Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. IBM IT Operations and Service Management (ITOSM) Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. HP IT Operations and Service Management (ITOSM) Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Broadcom IT Operations and Service Management (ITOSM) Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Dell IT Operations and Service Management (ITOSM) Revenue Year Over Year Growth (US$, Mn) & (2017-2022)



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