Issue Tracking Software Market - Global Outlook and Forecast 2022-2028

March 2022 | 65 pages | ID: ID09F251CAF3EN
Market Monitor Global

Abstracts

This report contains market size and forecasts of Issue Tracking Software in Global, including the following market information:

Global Issue Tracking Software Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Issue Tracking Software market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

On-Premise Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Issue Tracking Software include Backlog, Freshservice, Vision Helpdesk, AlarmsOne, Zendesk, Canfigure, Freshdesk, Wrike and Bitrix24, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Issue Tracking Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Issue Tracking Software Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Issue Tracking Software Market Segment Percentages, by Type, 2021 (%)

• On-Premise
• Cloud-Based

Global Issue Tracking Software Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Issue Tracking Software Market Segment Percentages, by Application, 2021 (%)

• SMEs
• Large Enterprises

Global Issue Tracking Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Issue Tracking Software Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Issue Tracking Software revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Issue Tracking Software revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Backlog
• Freshservice
• Vision Helpdesk
• AlarmsOne
• Zendesk
• Canfigure
• Freshdesk
• Wrike
• Bitrix24
• ServiceDesk Plus
• Zoho
• SysAid
• ReQtest

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Issue Tracking Software Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Issue Tracking Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL ISSUE TRACKING SOFTWARE OVERALL MARKET SIZE

2.1 Global Issue Tracking Software Market Size: 2021 VS 2028
2.2 Global Issue Tracking Software Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Issue Tracking Software Players in Global Market
3.2 Top Global Issue Tracking Software Companies Ranked by Revenue
3.3 Global Issue Tracking Software Revenue by Companies
3.4 Top 3 and Top 5 Issue Tracking Software Companies in Global Market, by Revenue in 2021
3.5 Global Companies Issue Tracking Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Issue Tracking Software Players in Global Market
  3.6.1 List of Global Tier 1 Issue Tracking Software Companies
  3.6.2 List of Global Tier 2 and Tier 3 Issue Tracking Software Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Issue Tracking Software Market Size Markets, 2021 & 2028
  4.1.2 On-Premise
  4.1.3 Cloud-Based
4.2 By Type - Global Issue Tracking Software Revenue & Forecasts
  4.2.1 By Type - Global Issue Tracking Software Revenue, 2017-2022
  4.2.2 By Type - Global Issue Tracking Software Revenue, 2023-2028
  4.2.3 By Type - Global Issue Tracking Software Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Issue Tracking Software Market Size, 2021 & 2028
  5.1.2 SMEs
  5.1.3 Large Enterprises
5.2 By Application - Global Issue Tracking Software Revenue & Forecasts
  5.2.1 By Application - Global Issue Tracking Software Revenue, 2017-2022
  5.2.2 By Application - Global Issue Tracking Software Revenue, 2023-2028
  5.2.3 By Application - Global Issue Tracking Software Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Issue Tracking Software Market Size, 2021 & 2028
6.2 By Region - Global Issue Tracking Software Revenue & Forecasts
  6.2.1 By Region - Global Issue Tracking Software Revenue, 2017-2022
  6.2.2 By Region - Global Issue Tracking Software Revenue, 2023-2028
  6.2.3 By Region - Global Issue Tracking Software Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Issue Tracking Software Revenue, 2017-2028
  6.3.2 US Issue Tracking Software Market Size, 2017-2028
  6.3.3 Canada Issue Tracking Software Market Size, 2017-2028
  6.3.4 Mexico Issue Tracking Software Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Issue Tracking Software Revenue, 2017-2028
  6.4.2 Germany Issue Tracking Software Market Size, 2017-2028
  6.4.3 France Issue Tracking Software Market Size, 2017-2028
  6.4.4 U.K. Issue Tracking Software Market Size, 2017-2028
  6.4.5 Italy Issue Tracking Software Market Size, 2017-2028
  6.4.6 Russia Issue Tracking Software Market Size, 2017-2028
  6.4.7 Nordic Countries Issue Tracking Software Market Size, 2017-2028
  6.4.8 Benelux Issue Tracking Software Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Issue Tracking Software Revenue, 2017-2028
  6.5.2 China Issue Tracking Software Market Size, 2017-2028
  6.5.3 Japan Issue Tracking Software Market Size, 2017-2028
  6.5.4 South Korea Issue Tracking Software Market Size, 2017-2028
  6.5.5 Southeast Asia Issue Tracking Software Market Size, 2017-2028
  6.5.6 India Issue Tracking Software Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Issue Tracking Software Revenue, 2017-2028
  6.6.2 Brazil Issue Tracking Software Market Size, 2017-2028
  6.6.3 Argentina Issue Tracking Software Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Issue Tracking Software Revenue, 2017-2028
  6.7.2 Turkey Issue Tracking Software Market Size, 2017-2028
  6.7.3 Israel Issue Tracking Software Market Size, 2017-2028
  6.7.4 Saudi Arabia Issue Tracking Software Market Size, 2017-2028
  6.7.5 UAE Issue Tracking Software Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Backlog
  7.1.1 Backlog Corporate Summary
  7.1.2 Backlog Business Overview
  7.1.3 Backlog Issue Tracking Software Major Product Offerings
  7.1.4 Backlog Issue Tracking Software Revenue in Global Market (2017-2022)
  7.1.5 Backlog Key News
7.2 Freshservice
  7.2.1 Freshservice Corporate Summary
  7.2.2 Freshservice Business Overview
  7.2.3 Freshservice Issue Tracking Software Major Product Offerings
  7.2.4 Freshservice Issue Tracking Software Revenue in Global Market (2017-2022)
  7.2.5 Freshservice Key News
7.3 Vision Helpdesk
  7.3.1 Vision Helpdesk Corporate Summary
  7.3.2 Vision Helpdesk Business Overview
  7.3.3 Vision Helpdesk Issue Tracking Software Major Product Offerings
  7.3.4 Vision Helpdesk Issue Tracking Software Revenue in Global Market (2017-2022)
  7.3.5 Vision Helpdesk Key News
7.4 AlarmsOne
  7.4.1 AlarmsOne Corporate Summary
  7.4.2 AlarmsOne Business Overview
  7.4.3 AlarmsOne Issue Tracking Software Major Product Offerings
  7.4.4 AlarmsOne Issue Tracking Software Revenue in Global Market (2017-2022)
  7.4.5 AlarmsOne Key News
7.5 Zendesk
  7.5.1 Zendesk Corporate Summary
  7.5.2 Zendesk Business Overview
  7.5.3 Zendesk Issue Tracking Software Major Product Offerings
  7.5.4 Zendesk Issue Tracking Software Revenue in Global Market (2017-2022)
  7.5.5 Zendesk Key News
7.6 Canfigure
  7.6.1 Canfigure Corporate Summary
  7.6.2 Canfigure Business Overview
  7.6.3 Canfigure Issue Tracking Software Major Product Offerings
  7.6.4 Canfigure Issue Tracking Software Revenue in Global Market (2017-2022)
  7.6.5 Canfigure Key News
7.7 Freshdesk
  7.7.1 Freshdesk Corporate Summary
  7.7.2 Freshdesk Business Overview
  7.7.3 Freshdesk Issue Tracking Software Major Product Offerings
  7.7.4 Freshdesk Issue Tracking Software Revenue in Global Market (2017-2022)
  7.7.5 Freshdesk Key News
7.8 Wrike
  7.8.1 Wrike Corporate Summary
  7.8.2 Wrike Business Overview
  7.8.3 Wrike Issue Tracking Software Major Product Offerings
  7.8.4 Wrike Issue Tracking Software Revenue in Global Market (2017-2022)
  7.8.5 Wrike Key News
7.9 Bitrix24
  7.9.1 Bitrix24 Corporate Summary
  7.9.2 Bitrix24 Business Overview
  7.9.3 Bitrix24 Issue Tracking Software Major Product Offerings
  7.9.4 Bitrix24 Issue Tracking Software Revenue in Global Market (2017-2022)
  7.9.5 Bitrix24 Key News
7.10 ServiceDesk Plus
  7.10.1 ServiceDesk Plus Corporate Summary
  7.10.2 ServiceDesk Plus Business Overview
  7.10.3 ServiceDesk Plus Issue Tracking Software Major Product Offerings
  7.10.4 ServiceDesk Plus Issue Tracking Software Revenue in Global Market (2017-2022)
  7.10.5 ServiceDesk Plus Key News
7.11 Zoho
  7.11.1 Zoho Corporate Summary
  7.11.2 Zoho Business Overview
  7.11.3 Zoho Issue Tracking Software Major Product Offerings
  7.11.4 Zoho Issue Tracking Software Revenue in Global Market (2017-2022)
  7.11.5 Zoho Key News
7.12 SysAid
  7.12.1 SysAid Corporate Summary
  7.12.2 SysAid Business Overview
  7.12.3 SysAid Issue Tracking Software Major Product Offerings
  7.12.4 SysAid Issue Tracking Software Revenue in Global Market (2017-2022)
  7.12.5 SysAid Key News
7.13 ReQtest
  7.13.1 ReQtest Corporate Summary
  7.13.2 ReQtest Business Overview
  7.13.3 ReQtest Issue Tracking Software Major Product Offerings
  7.13.4 ReQtest Issue Tracking Software Revenue in Global Market (2017-2022)
  7.13.5 ReQtest Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Issue Tracking Software Market Opportunities & Trends in Global Market
Table 2. Issue Tracking Software Market Drivers in Global Market
Table 3. Issue Tracking Software Market Restraints in Global Market
Table 4. Key Players of Issue Tracking Software in Global Market
Table 5. Top Issue Tracking Software Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Issue Tracking Software Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Issue Tracking Software Revenue Share by Companies, 2017-2022
Table 8. Global Companies Issue Tracking Software Product Type
Table 9. List of Global Tier 1 Issue Tracking Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Issue Tracking Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Issue Tracking Software Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Issue Tracking Software Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Issue Tracking Software Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Issue Tracking Software Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Issue Tracking Software Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Issue Tracking Software Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Issue Tracking Software Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Issue Tracking Software Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Issue Tracking Software Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Issue Tracking Software Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Issue Tracking Software Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Issue Tracking Software Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Issue Tracking Software Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Issue Tracking Software Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Issue Tracking Software Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Issue Tracking Software Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Issue Tracking Software Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Issue Tracking Software Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Issue Tracking Software Revenue, (US$, Mn), 2023-2028
Table 30. Backlog Corporate Summary
Table 31. Backlog Issue Tracking Software Product Offerings
Table 32. Backlog Issue Tracking Software Revenue (US$, Mn), (2017-2022)
Table 33. Freshservice Corporate Summary
Table 34. Freshservice Issue Tracking Software Product Offerings
Table 35. Freshservice Issue Tracking Software Revenue (US$, Mn), (2017-2022)
Table 36. Vision Helpdesk Corporate Summary
Table 37. Vision Helpdesk Issue Tracking Software Product Offerings
Table 38. Vision Helpdesk Issue Tracking Software Revenue (US$, Mn), (2017-2022)
Table 39. AlarmsOne Corporate Summary
Table 40. AlarmsOne Issue Tracking Software Product Offerings
Table 41. AlarmsOne Issue Tracking Software Revenue (US$, Mn), (2017-2022)
Table 42. Zendesk Corporate Summary
Table 43. Zendesk Issue Tracking Software Product Offerings
Table 44. Zendesk Issue Tracking Software Revenue (US$, Mn), (2017-2022)
Table 45. Canfigure Corporate Summary
Table 46. Canfigure Issue Tracking Software Product Offerings
Table 47. Canfigure Issue Tracking Software Revenue (US$, Mn), (2017-2022)
Table 48. Freshdesk Corporate Summary
Table 49. Freshdesk Issue Tracking Software Product Offerings
Table 50. Freshdesk Issue Tracking Software Revenue (US$, Mn), (2017-2022)
Table 51. Wrike Corporate Summary
Table 52. Wrike Issue Tracking Software Product Offerings
Table 53. Wrike Issue Tracking Software Revenue (US$, Mn), (2017-2022)
Table 54. Bitrix24 Corporate Summary
Table 55. Bitrix24 Issue Tracking Software Product Offerings
Table 56. Bitrix24 Issue Tracking Software Revenue (US$, Mn), (2017-2022)
Table 57. ServiceDesk Plus Corporate Summary
Table 58. ServiceDesk Plus Issue Tracking Software Product Offerings
Table 59. ServiceDesk Plus Issue Tracking Software Revenue (US$, Mn), (2017-2022)
Table 60. Zoho Corporate Summary
Table 61. Zoho Issue Tracking Software Product Offerings
Table 62. Zoho Issue Tracking Software Revenue (US$, Mn), (2017-2022)
Table 63. SysAid Corporate Summary
Table 64. SysAid Issue Tracking Software Product Offerings
Table 65. SysAid Issue Tracking Software Revenue (US$, Mn), (2017-2022)
Table 66. ReQtest Corporate Summary
Table 67. ReQtest Issue Tracking Software Product Offerings
Table 68. ReQtest Issue Tracking Software Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Issue Tracking Software Segment by Type in 2021
Figure 2. Issue Tracking Software Segment by Application in 2021
Figure 3. Global Issue Tracking Software Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Issue Tracking Software Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Issue Tracking Software Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Issue Tracking Software Revenue in 2021
Figure 8. By Type - Global Issue Tracking Software Revenue Market Share, 2017-2028
Figure 9. By Application - Global Issue Tracking Software Revenue Market Share, 2017-2028
Figure 10. By Region - Global Issue Tracking Software Revenue Market Share, 2017-2028
Figure 11. By Country - North America Issue Tracking Software Revenue Market Share, 2017-2028
Figure 12. US Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Issue Tracking Software Revenue Market Share, 2017-2028
Figure 16. Germany Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 17. France Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Issue Tracking Software Revenue Market Share, 2017-2028
Figure 24. China Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 28. India Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Issue Tracking Software Revenue Market Share, 2017-2028
Figure 30. Brazil Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Issue Tracking Software Revenue Market Share, 2017-2028
Figure 33. Turkey Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Issue Tracking Software Revenue, (US$, Mn), 2017-2028
Figure 37. Backlog Issue Tracking Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Freshservice Issue Tracking Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Vision Helpdesk Issue Tracking Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. AlarmsOne Issue Tracking Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Zendesk Issue Tracking Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Canfigure Issue Tracking Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Freshdesk Issue Tracking Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Wrike Issue Tracking Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Bitrix24 Issue Tracking Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. ServiceDesk Plus Issue Tracking Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Zoho Issue Tracking Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. SysAid Issue Tracking Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. ReQtest Issue Tracking Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)