Interactive Multi-Channel Communication Service Market, Global Outlook and Forecast 2022-2028

April 2022 | 63 pages | ID: I11FE0FB92F4EN
Market Monitor Global

Abstracts

This report contains market size and forecasts of Interactive Multi-Channel Communication Service in Global, including the following market information:

Global Interactive Multi-Channel Communication Service Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Interactive Multi-Channel Communication Service market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Dedicated Channel Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Interactive Multi-Channel Communication Service include Ecrion, Conduent, Neopost, Mailteck, Compart, Paragon, Frontline, Liquid State and Enghouse Interactive, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Interactive Multi-Channel Communication Service companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Interactive Multi-Channel Communication Service Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Interactive Multi-Channel Communication Service Market Segment Percentages, by Type, 2021 (%)

• Dedicated Channel
• Public Channel

Global Interactive Multi-Channel Communication Service Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Interactive Multi-Channel Communication Service Market Segment Percentages, by Application, 2021 (%)

• Voice
• Email
• Social Media
• Video Meetings
• Others

Global Interactive Multi-Channel Communication Service Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Interactive Multi-Channel Communication Service Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Interactive Multi-Channel Communication Service revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Interactive Multi-Channel Communication Service revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Ecrion
• Conduent
• Neopost
• Mailteck
• Compart
• Paragon
• Frontline
• Liquid State
• Enghouse Interactive
• Infobip
• Xerox

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Interactive Multi-Channel Communication Service Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Interactive Multi-Channel Communication Service Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL INTERACTIVE MULTI-CHANNEL COMMUNICATION SERVICE OVERALL MARKET SIZE

2.1 Global Interactive Multi-Channel Communication Service Market Size: 2021 VS 2028
2.2 Global Interactive Multi-Channel Communication Service Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Interactive Multi-Channel Communication Service Players in Global Market
3.2 Top Global Interactive Multi-Channel Communication Service Companies Ranked by Revenue
3.3 Global Interactive Multi-Channel Communication Service Revenue by Companies
3.4 Top 3 and Top 5 Interactive Multi-Channel Communication Service Companies in Global Market, by Revenue in 2021
3.5 Global Companies Interactive Multi-Channel Communication Service Product Type
3.6 Tier 1, Tier 2 and Tier 3 Interactive Multi-Channel Communication Service Players in Global Market
  3.6.1 List of Global Tier 1 Interactive Multi-Channel Communication Service Companies
  3.6.2 List of Global Tier 2 and Tier 3 Interactive Multi-Channel Communication Service Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Interactive Multi-Channel Communication Service Market Size Markets, 2021 & 2028
  4.1.2 Dedicated Channel
  4.1.3 Public Channel
4.2 By Type - Global Interactive Multi-Channel Communication Service Revenue & Forecasts
  4.2.1 By Type - Global Interactive Multi-Channel Communication Service Revenue, 2017-2022
  4.2.2 By Type - Global Interactive Multi-Channel Communication Service Revenue, 2023-2028
  4.2.3 By Type - Global Interactive Multi-Channel Communication Service Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Interactive Multi-Channel Communication Service Market Size, 2021 & 2028
  5.1.2 Voice
  5.1.3 Email
  5.1.4 Social Media
  5.1.5 Video Meetings
  5.1.6 Others
5.2 By Application - Global Interactive Multi-Channel Communication Service Revenue & Forecasts
  5.2.1 By Application - Global Interactive Multi-Channel Communication Service Revenue, 2017-2022
  5.2.2 By Application - Global Interactive Multi-Channel Communication Service Revenue, 2023-2028
  5.2.3 By Application - Global Interactive Multi-Channel Communication Service Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Interactive Multi-Channel Communication Service Market Size, 2021 & 2028
6.2 By Region - Global Interactive Multi-Channel Communication Service Revenue & Forecasts
  6.2.1 By Region - Global Interactive Multi-Channel Communication Service Revenue, 2017-2022
  6.2.2 By Region - Global Interactive Multi-Channel Communication Service Revenue, 2023-2028
  6.2.3 By Region - Global Interactive Multi-Channel Communication Service Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Interactive Multi-Channel Communication Service Revenue, 2017-2028
  6.3.2 US Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.3.3 Canada Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.3.4 Mexico Interactive Multi-Channel Communication Service Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Interactive Multi-Channel Communication Service Revenue, 2017-2028
  6.4.2 Germany Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.4.3 France Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.4.4 U.K. Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.4.5 Italy Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.4.6 Russia Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.4.7 Nordic Countries Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.4.8 Benelux Interactive Multi-Channel Communication Service Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Interactive Multi-Channel Communication Service Revenue, 2017-2028
  6.5.2 China Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.5.3 Japan Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.5.4 South Korea Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.5.5 Southeast Asia Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.5.6 India Interactive Multi-Channel Communication Service Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Interactive Multi-Channel Communication Service Revenue, 2017-2028
  6.6.2 Brazil Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.6.3 Argentina Interactive Multi-Channel Communication Service Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Interactive Multi-Channel Communication Service Revenue, 2017-2028
  6.7.2 Turkey Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.7.3 Israel Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.7.4 Saudi Arabia Interactive Multi-Channel Communication Service Market Size, 2017-2028
  6.7.5 UAE Interactive Multi-Channel Communication Service Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Ecrion
  7.1.1 Ecrion Corporate Summary
  7.1.2 Ecrion Business Overview
  7.1.3 Ecrion Interactive Multi-Channel Communication Service Major Product Offerings
  7.1.4 Ecrion Interactive Multi-Channel Communication Service Revenue in Global Market (2017-2022)
  7.1.5 Ecrion Key News
7.2 Conduent
  7.2.1 Conduent Corporate Summary
  7.2.2 Conduent Business Overview
  7.2.3 Conduent Interactive Multi-Channel Communication Service Major Product Offerings
  7.2.4 Conduent Interactive Multi-Channel Communication Service Revenue in Global Market (2017-2022)
  7.2.5 Conduent Key News
7.3 Neopost
  7.3.1 Neopost Corporate Summary
  7.3.2 Neopost Business Overview
  7.3.3 Neopost Interactive Multi-Channel Communication Service Major Product Offerings
  7.3.4 Neopost Interactive Multi-Channel Communication Service Revenue in Global Market (2017-2022)
  7.3.5 Neopost Key News
7.4 Mailteck
  7.4.1 Mailteck Corporate Summary
  7.4.2 Mailteck Business Overview
  7.4.3 Mailteck Interactive Multi-Channel Communication Service Major Product Offerings
  7.4.4 Mailteck Interactive Multi-Channel Communication Service Revenue in Global Market (2017-2022)
  7.4.5 Mailteck Key News
7.5 Compart
  7.5.1 Compart Corporate Summary
  7.5.2 Compart Business Overview
  7.5.3 Compart Interactive Multi-Channel Communication Service Major Product Offerings
  7.5.4 Compart Interactive Multi-Channel Communication Service Revenue in Global Market (2017-2022)
  7.5.5 Compart Key News
7.6 Paragon
  7.6.1 Paragon Corporate Summary
  7.6.2 Paragon Business Overview
  7.6.3 Paragon Interactive Multi-Channel Communication Service Major Product Offerings
  7.6.4 Paragon Interactive Multi-Channel Communication Service Revenue in Global Market (2017-2022)
  7.6.5 Paragon Key News
7.7 Frontline
  7.7.1 Frontline Corporate Summary
  7.7.2 Frontline Business Overview
  7.7.3 Frontline Interactive Multi-Channel Communication Service Major Product Offerings
  7.7.4 Frontline Interactive Multi-Channel Communication Service Revenue in Global Market (2017-2022)
  7.7.5 Frontline Key News
7.8 Liquid State
  7.8.1 Liquid State Corporate Summary
  7.8.2 Liquid State Business Overview
  7.8.3 Liquid State Interactive Multi-Channel Communication Service Major Product Offerings
  7.8.4 Liquid State Interactive Multi-Channel Communication Service Revenue in Global Market (2017-2022)
  7.8.5 Liquid State Key News
7.9 Enghouse Interactive
  7.9.1 Enghouse Interactive Corporate Summary
  7.9.2 Enghouse Interactive Business Overview
  7.9.3 Enghouse Interactive Interactive Multi-Channel Communication Service Major Product Offerings
  7.9.4 Enghouse Interactive Interactive Multi-Channel Communication Service Revenue in Global Market (2017-2022)
  7.9.5 Enghouse Interactive Key News
7.10 Infobip
  7.10.1 Infobip Corporate Summary
  7.10.2 Infobip Business Overview
  7.10.3 Infobip Interactive Multi-Channel Communication Service Major Product Offerings
  7.10.4 Infobip Interactive Multi-Channel Communication Service Revenue in Global Market (2017-2022)
  7.10.5 Infobip Key News
7.11 Xerox
  7.11.1 Xerox Corporate Summary
  7.11.2 Xerox Business Overview
  7.11.3 Xerox Interactive Multi-Channel Communication Service Major Product Offerings
  7.11.4 Xerox Interactive Multi-Channel Communication Service Revenue in Global Market (2017-2022)
  7.11.5 Xerox Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Interactive Multi-Channel Communication Service Market Opportunities & Trends in Global Market
Table 2. Interactive Multi-Channel Communication Service Market Drivers in Global Market
Table 3. Interactive Multi-Channel Communication Service Market Restraints in Global Market
Table 4. Key Players of Interactive Multi-Channel Communication Service in Global Market
Table 5. Top Interactive Multi-Channel Communication Service Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Interactive Multi-Channel Communication Service Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Interactive Multi-Channel Communication Service Revenue Share by Companies, 2017-2022
Table 8. Global Companies Interactive Multi-Channel Communication Service Product Type
Table 9. List of Global Tier 1 Interactive Multi-Channel Communication Service Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Interactive Multi-Channel Communication Service Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Interactive Multi-Channel Communication Service Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Interactive Multi-Channel Communication Service Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Interactive Multi-Channel Communication Service Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Interactive Multi-Channel Communication Service Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Interactive Multi-Channel Communication Service Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Interactive Multi-Channel Communication Service Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2023-2028
Table 30. Ecrion Corporate Summary
Table 31. Ecrion Interactive Multi-Channel Communication Service Product Offerings
Table 32. Ecrion Interactive Multi-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 33. Conduent Corporate Summary
Table 34. Conduent Interactive Multi-Channel Communication Service Product Offerings
Table 35. Conduent Interactive Multi-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 36. Neopost Corporate Summary
Table 37. Neopost Interactive Multi-Channel Communication Service Product Offerings
Table 38. Neopost Interactive Multi-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 39. Mailteck Corporate Summary
Table 40. Mailteck Interactive Multi-Channel Communication Service Product Offerings
Table 41. Mailteck Interactive Multi-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 42. Compart Corporate Summary
Table 43. Compart Interactive Multi-Channel Communication Service Product Offerings
Table 44. Compart Interactive Multi-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 45. Paragon Corporate Summary
Table 46. Paragon Interactive Multi-Channel Communication Service Product Offerings
Table 47. Paragon Interactive Multi-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 48. Frontline Corporate Summary
Table 49. Frontline Interactive Multi-Channel Communication Service Product Offerings
Table 50. Frontline Interactive Multi-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 51. Liquid State Corporate Summary
Table 52. Liquid State Interactive Multi-Channel Communication Service Product Offerings
Table 53. Liquid State Interactive Multi-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 54. Enghouse Interactive Corporate Summary
Table 55. Enghouse Interactive Interactive Multi-Channel Communication Service Product Offerings
Table 56. Enghouse Interactive Interactive Multi-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 57. Infobip Corporate Summary
Table 58. Infobip Interactive Multi-Channel Communication Service Product Offerings
Table 59. Infobip Interactive Multi-Channel Communication Service Revenue (US$, Mn), (2017-2022)
Table 60. Xerox Corporate Summary
Table 61. Xerox Interactive Multi-Channel Communication Service Product Offerings
Table 62. Xerox Interactive Multi-Channel Communication Service Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Interactive Multi-Channel Communication Service Segment by Type in 2021
Figure 2. Interactive Multi-Channel Communication Service Segment by Application in 2021
Figure 3. Global Interactive Multi-Channel Communication Service Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Interactive Multi-Channel Communication Service Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Interactive Multi-Channel Communication Service Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Interactive Multi-Channel Communication Service Revenue in 2021
Figure 8. By Type - Global Interactive Multi-Channel Communication Service Revenue Market Share, 2017-2028
Figure 9. By Application - Global Interactive Multi-Channel Communication Service Revenue Market Share, 2017-2028
Figure 10. By Region - Global Interactive Multi-Channel Communication Service Revenue Market Share, 2017-2028
Figure 11. By Country - North America Interactive Multi-Channel Communication Service Revenue Market Share, 2017-2028
Figure 12. US Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Interactive Multi-Channel Communication Service Revenue Market Share, 2017-2028
Figure 16. Germany Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 17. France Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Interactive Multi-Channel Communication Service Revenue Market Share, 2017-2028
Figure 24. China Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 28. India Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Interactive Multi-Channel Communication Service Revenue Market Share, 2017-2028
Figure 30. Brazil Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Interactive Multi-Channel Communication Service Revenue Market Share, 2017-2028
Figure 33. Turkey Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Interactive Multi-Channel Communication Service Revenue, (US$, Mn), 2017-2028
Figure 37. Ecrion Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Conduent Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Neopost Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Mailteck Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Compart Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Paragon Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Frontline Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Liquid State Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Enghouse Interactive Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Infobip Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Xerox Interactive Multi-Channel Communication Service Revenue Year Over Year Growth (US$, Mn) & (2017-2022)