[email protected] +44 20 8123 2220 (UK) +1 732 587 5005 (US) Contact Us | FAQ |

Global Speech Analytics Market Research Report 2024(Status and Outlook)

August 2024 | 100 pages | ID: GF636889FF13EN
Bosson Research

US$ 3,200.00

E-mail Delivery (PDF)

Download PDF Leaflet

Accepted cards
Wire Transfer
Checkout Later
Need Help? Ask a Question
Report Overview:

The Global Speech Analytics Market Size was estimated at USD 1193.11 million in 2023 and is projected to reach USD 2268.05 million by 2029, exhibiting a CAGR of 11.30% during the forecast period.

This report provides a deep insight into the global Speech Analytics market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, SWOT analysis, Porter’s five forces analysis, value chain analysis, etc.

The analysis helps the reader to shape the competition within the industries and strategies for the competitive environment to enhance the potential profit. Furthermore, it provides a simple framework for evaluating and accessing the position of the business organization. The report structure also focuses on the competitive landscape of the Global Speech Analytics Market, this report introduces in detail the market share, market performance, product situation, operation situation, etc. of the main players, which helps the readers in the industry to identify the main competitors and deeply understand the competition pattern of the market.

In a word, this report is a must-read for industry players, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the Speech Analytics market in any manner.

Global Speech Analytics Market: Market Segmentation Analysis

The research report includes specific segments by region (country), manufacturers, Type, and Application. Market segmentation creates subsets of a market based on product type, end-user or application, Geographic, and other factors. By understanding the market segments, the decision-maker can leverage this targeting in the product, sales, and marketing strategies. Market segments can power your product development cycles by informing how you create product offerings for different segments.

Key Company

Interactive Intelligence Group

NICE Systems

Verint Systems

Avaya

Genesys

Hewlett-Packard Enterprise

inContact

Calabrio

CallMiner

Market Segmentation (by Type)

On-Remise

Cloud

Market Segmentation (by Application)

Telecom

IT

Outsourcing

Others

Geographic Segmentation
  • North America (USA, Canada, Mexico)
  • Europe (Germany, UK, France, Russia, Italy, Rest of Europe)
  • Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Rest of Asia-Pacific)
  • South America (Brazil, Argentina, Columbia, Rest of South America)
  • The Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Rest of MEA)
Key Benefits of This Market Research:
  • Industry drivers, restraints, and opportunities covered in the study
  • Neutral perspective on the market performance
  • Recent industry trends and developments
  • Competitive landscape & strategies of key players
  • Potential & niche segments and regions exhibiting promising growth covered
  • Historical, current, and projected market size, in terms of value
  • In-depth analysis of the Speech Analytics Market
  • Overview of the regional outlook of the Speech Analytics Market:
Key Reasons to Buy this Report:
  • Access to date statistics compiled by our researchers. These provide you with historical and forecast data, which is analyzed to tell you why your market is set to change
  • This enables you to anticipate market changes to remain ahead of your competitors
  • You will be able to copy data from the Excel spreadsheet straight into your marketing plans, business presentations, or other strategic documents
  • The concise analysis, clear graph, and table format will enable you to pinpoint the information you require quickly
  • Provision of market value (USD Billion) data for each segment and sub-segment
  • Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
  • Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
  • Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled
  • Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players
  • The current as well as the future market outlook of the industry concerning recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
  • Includes in-depth analysis of the market from various perspectives through Porter’s five forces analysis
  • Provides insight into the market through Value Chain
  • Market dynamics scenario, along with growth opportunities of the market in the years to come
  • 6-month post-sales analyst support
Customization of the Report

In case of any queries or customization requirements, please connect with our sales team, who will ensure that your requirements are met.

Note: this report may need to undergo a final check or review and this could take about 48 hours.

Chapter Outline

Chapter 1 mainly introduces the statistical scope of the report, market division standards, and market research methods.

Chapter 2 is an executive summary of different market segments (by region, product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the Speech Analytics Market and its likely evolution in the short to mid-term, and long term.

Chapter 3 makes a detailed analysis of the Market's Competitive Landscape of the market and provides the market share, capacity, output, price, latest development plan, merger, and acquisition information of the main manufacturers in the market.

Chapter 4 is the analysis of the whole market industrial chain, including the upstream and downstream of the industry, as well as Porter's five forces analysis.

Chapter 5 introduces the latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.

Chapter 6 provides the analysis of various market segments according to product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 7 provides the analysis of various market segments according to application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 8 provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.

Chapter 9 introduces the basic situation of the main companies in the market in detail, including product sales revenue, sales volume, price, gross profit margin, market share, product introduction, recent development, etc.

Chapter 10 provides a quantitative analysis of the market size and development potential of each region in the next five years.

Chapter 11 provides a quantitative analysis of the market size and development potential of each market segment (product type and application) in the next five years.

Chapter 12 is the main points and conclusions of the report.
1 RESEARCH METHODOLOGY AND STATISTICAL SCOPE

1.1 Market Definition and Statistical Scope of Speech Analytics
1.2 Key Market Segments
  1.2.1 Speech Analytics Segment by Type
  1.2.2 Speech Analytics Segment by Application
1.3 Methodology & Sources of Information
  1.3.1 Research Methodology
  1.3.2 Research Process
  1.3.3 Market Breakdown and Data Triangulation
  1.3.4 Base Year
  1.3.5 Report Assumptions & Caveats

2 SPEECH ANALYTICS MARKET OVERVIEW

2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region

3 SPEECH ANALYTICS MARKET COMPETITIVE LANDSCAPE

3.1 Global Speech Analytics Revenue Market Share by Company (2019-2024)
3.2 Speech Analytics Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Speech Analytics Market Size Sites, Area Served, Product Type
3.4 Speech Analytics Market Competitive Situation and Trends
  3.4.1 Speech Analytics Market Concentration Rate
  3.4.2 Global 5 and 10 Largest Speech Analytics Players Market Share by Revenue
  3.4.3 Mergers & Acquisitions, Expansion

4 SPEECH ANALYTICS VALUE CHAIN ANALYSIS

4.1 Speech Analytics Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis

5 THE DEVELOPMENT AND DYNAMICS OF SPEECH ANALYTICS MARKET

5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
  5.5.1 Mergers & Acquisitions
  5.5.2 Expansions
  5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies

6 SPEECH ANALYTICS MARKET SEGMENTATION BY TYPE

6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Speech Analytics Market Size Market Share by Type (2019-2024)
6.3 Global Speech Analytics Market Size Growth Rate by Type (2019-2024)

7 SPEECH ANALYTICS MARKET SEGMENTATION BY APPLICATION

7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Speech Analytics Market Size (M USD) by Application (2019-2024)
7.3 Global Speech Analytics Market Size Growth Rate by Application (2019-2024)

8 SPEECH ANALYTICS MARKET SEGMENTATION BY REGION

8.1 Global Speech Analytics Market Size by Region
  8.1.1 Global Speech Analytics Market Size by Region
  8.1.2 Global Speech Analytics Market Size Market Share by Region
8.2 North America
  8.2.1 North America Speech Analytics Market Size by Country
  8.2.2 U.S.
  8.2.3 Canada
  8.2.4 Mexico
8.3 Europe
  8.3.1 Europe Speech Analytics Market Size by Country
  8.3.2 Germany
  8.3.3 France
  8.3.4 U.K.
  8.3.5 Italy
  8.3.6 Russia
8.4 Asia Pacific
  8.4.1 Asia Pacific Speech Analytics Market Size by Region
  8.4.2 China
  8.4.3 Japan
  8.4.4 South Korea
  8.4.5 India
  8.4.6 Southeast Asia
8.5 South America
  8.5.1 South America Speech Analytics Market Size by Country
  8.5.2 Brazil
  8.5.3 Argentina
  8.5.4 Columbia
8.6 Middle East and Africa
  8.6.1 Middle East and Africa Speech Analytics Market Size by Region
  8.6.2 Saudi Arabia
  8.6.3 UAE
  8.6.4 Egypt
  8.6.5 Nigeria
  8.6.6 South Africa

9 KEY COMPANIES PROFILE

9.1 Interactive Intelligence Group
  9.1.1 Interactive Intelligence Group Speech Analytics Basic Information
  9.1.2 Interactive Intelligence Group Speech Analytics Product Overview
  9.1.3 Interactive Intelligence Group Speech Analytics Product Market Performance
  9.1.4 Interactive Intelligence Group Speech Analytics SWOT Analysis
  9.1.5 Interactive Intelligence Group Business Overview
  9.1.6 Interactive Intelligence Group Recent Developments
9.2 NICE Systems
  9.2.1 NICE Systems Speech Analytics Basic Information
  9.2.2 NICE Systems Speech Analytics Product Overview
  9.2.3 NICE Systems Speech Analytics Product Market Performance
  9.2.4 Interactive Intelligence Group Speech Analytics SWOT Analysis
  9.2.5 NICE Systems Business Overview
  9.2.6 NICE Systems Recent Developments
9.3 Verint Systems
  9.3.1 Verint Systems Speech Analytics Basic Information
  9.3.2 Verint Systems Speech Analytics Product Overview
  9.3.3 Verint Systems Speech Analytics Product Market Performance
  9.3.4 Interactive Intelligence Group Speech Analytics SWOT Analysis
  9.3.5 Verint Systems Business Overview
  9.3.6 Verint Systems Recent Developments
9.4 Avaya
  9.4.1 Avaya Speech Analytics Basic Information
  9.4.2 Avaya Speech Analytics Product Overview
  9.4.3 Avaya Speech Analytics Product Market Performance
  9.4.4 Avaya Business Overview
  9.4.5 Avaya Recent Developments
9.5 Genesys
  9.5.1 Genesys Speech Analytics Basic Information
  9.5.2 Genesys Speech Analytics Product Overview
  9.5.3 Genesys Speech Analytics Product Market Performance
  9.5.4 Genesys Business Overview
  9.5.5 Genesys Recent Developments
9.6 Hewlett-Packard Enterprise
  9.6.1 Hewlett-Packard Enterprise Speech Analytics Basic Information
  9.6.2 Hewlett-Packard Enterprise Speech Analytics Product Overview
  9.6.3 Hewlett-Packard Enterprise Speech Analytics Product Market Performance
  9.6.4 Hewlett-Packard Enterprise Business Overview
  9.6.5 Hewlett-Packard Enterprise Recent Developments
9.7 inContact
  9.7.1 inContact Speech Analytics Basic Information
  9.7.2 inContact Speech Analytics Product Overview
  9.7.3 inContact Speech Analytics Product Market Performance
  9.7.4 inContact Business Overview
  9.7.5 inContact Recent Developments
9.8 Calabrio
  9.8.1 Calabrio Speech Analytics Basic Information
  9.8.2 Calabrio Speech Analytics Product Overview
  9.8.3 Calabrio Speech Analytics Product Market Performance
  9.8.4 Calabrio Business Overview
  9.8.5 Calabrio Recent Developments
9.9 CallMiner
  9.9.1 CallMiner Speech Analytics Basic Information
  9.9.2 CallMiner Speech Analytics Product Overview
  9.9.3 CallMiner Speech Analytics Product Market Performance
  9.9.4 CallMiner Business Overview
  9.9.5 CallMiner Recent Developments

10 SPEECH ANALYTICS REGIONAL MARKET FORECAST

10.1 Global Speech Analytics Market Size Forecast
10.2 Global Speech Analytics Market Forecast by Region
  10.2.1 North America Market Size Forecast by Country
  10.2.2 Europe Speech Analytics Market Size Forecast by Country
  10.2.3 Asia Pacific Speech Analytics Market Size Forecast by Region
  10.2.4 South America Speech Analytics Market Size Forecast by Country
  10.2.5 Middle East and Africa Forecasted Consumption of Speech Analytics by Country

11 FORECAST MARKET BY TYPE AND BY APPLICATION (2025-2030)

11.1 Global Speech Analytics Market Forecast by Type (2025-2030)
11.2 Global Speech Analytics Market Forecast by Application (2025-2030)

12 CONCLUSION AND KEY FINDINGS

LIST OF TABLES

Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. Speech Analytics Market Size Comparison by Region (M USD)
Table 5. Global Speech Analytics Revenue (M USD) by Company (2019-2024)
Table 6. Global Speech Analytics Revenue Share by Company (2019-2024)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Speech Analytics as of 2022)
Table 8. Company Speech Analytics Market Size Sites and Area Served
Table 9. Company Speech Analytics Product Type
Table 10. Global Speech Analytics Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of Speech Analytics
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. Speech Analytics Market Challenges
Table 18. Global Speech Analytics Market Size by Type (M USD)
Table 19. Global Speech Analytics Market Size (M USD) by Type (2019-2024)
Table 20. Global Speech Analytics Market Size Share by Type (2019-2024)
Table 21. Global Speech Analytics Market Size Growth Rate by Type (2019-2024)
Table 22. Global Speech Analytics Market Size by Application
Table 23. Global Speech Analytics Market Size by Application (2019-2024) & (M USD)
Table 24. Global Speech Analytics Market Share by Application (2019-2024)
Table 25. Global Speech Analytics Market Size Growth Rate by Application (2019-2024)
Table 26. Global Speech Analytics Market Size by Region (2019-2024) & (M USD)
Table 27. Global Speech Analytics Market Size Market Share by Region (2019-2024)
Table 28. North America Speech Analytics Market Size by Country (2019-2024) & (M USD)
Table 29. Europe Speech Analytics Market Size by Country (2019-2024) & (M USD)
Table 30. Asia Pacific Speech Analytics Market Size by Region (2019-2024) & (M USD)
Table 31. South America Speech Analytics Market Size by Country (2019-2024) & (M USD)
Table 32. Middle East and Africa Speech Analytics Market Size by Region (2019-2024) & (M USD)
Table 33. Interactive Intelligence Group Speech Analytics Basic Information
Table 34. Interactive Intelligence Group Speech Analytics Product Overview
Table 35. Interactive Intelligence Group Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 36. Interactive Intelligence Group Speech Analytics SWOT Analysis
Table 37. Interactive Intelligence Group Business Overview
Table 38. Interactive Intelligence Group Recent Developments
Table 39. NICE Systems Speech Analytics Basic Information
Table 40. NICE Systems Speech Analytics Product Overview
Table 41. NICE Systems Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 42. Interactive Intelligence Group Speech Analytics SWOT Analysis
Table 43. NICE Systems Business Overview
Table 44. NICE Systems Recent Developments
Table 45. Verint Systems Speech Analytics Basic Information
Table 46. Verint Systems Speech Analytics Product Overview
Table 47. Verint Systems Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 48. Interactive Intelligence Group Speech Analytics SWOT Analysis
Table 49. Verint Systems Business Overview
Table 50. Verint Systems Recent Developments
Table 51. Avaya Speech Analytics Basic Information
Table 52. Avaya Speech Analytics Product Overview
Table 53. Avaya Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 54. Avaya Business Overview
Table 55. Avaya Recent Developments
Table 56. Genesys Speech Analytics Basic Information
Table 57. Genesys Speech Analytics Product Overview
Table 58. Genesys Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 59. Genesys Business Overview
Table 60. Genesys Recent Developments
Table 61. Hewlett-Packard Enterprise Speech Analytics Basic Information
Table 62. Hewlett-Packard Enterprise Speech Analytics Product Overview
Table 63. Hewlett-Packard Enterprise Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 64. Hewlett-Packard Enterprise Business Overview
Table 65. Hewlett-Packard Enterprise Recent Developments
Table 66. inContact Speech Analytics Basic Information
Table 67. inContact Speech Analytics Product Overview
Table 68. inContact Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 69. inContact Business Overview
Table 70. inContact Recent Developments
Table 71. Calabrio Speech Analytics Basic Information
Table 72. Calabrio Speech Analytics Product Overview
Table 73. Calabrio Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 74. Calabrio Business Overview
Table 75. Calabrio Recent Developments
Table 76. CallMiner Speech Analytics Basic Information
Table 77. CallMiner Speech Analytics Product Overview
Table 78. CallMiner Speech Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 79. CallMiner Business Overview
Table 80. CallMiner Recent Developments
Table 81. Global Speech Analytics Market Size Forecast by Region (2025-2030) & (M USD)
Table 82. North America Speech Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 83. Europe Speech Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 84. Asia Pacific Speech Analytics Market Size Forecast by Region (2025-2030) & (M USD)
Table 85. South America Speech Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 86. Middle East and Africa Speech Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 87. Global Speech Analytics Market Size Forecast by Type (2025-2030) & (M USD)
Table 88. Global Speech Analytics Market Size Forecast by Application (2025-2030) & (M USD)

LIST OF FIGURES

Figure 1. Industrial Chain of Speech Analytics
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global Speech Analytics Market Size (M USD), 2019-2030
Figure 5. Global Speech Analytics Market Size (M USD) (2019-2030)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. Speech Analytics Market Size by Country (M USD)
Figure 10. Global Speech Analytics Revenue Share by Company in 2023
Figure 11. Speech Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by Speech Analytics Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global Speech Analytics Market Share by Type
Figure 15. Market Size Share of Speech Analytics by Type (2019-2024)
Figure 16. Market Size Market Share of Speech Analytics by Type in 2022
Figure 17. Global Speech Analytics Market Size Growth Rate by Type (2019-2024)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global Speech Analytics Market Share by Application
Figure 20. Global Speech Analytics Market Share by Application (2019-2024)
Figure 21. Global Speech Analytics Market Share by Application in 2022
Figure 22. Global Speech Analytics Market Size Growth Rate by Application (2019-2024)
Figure 23. Global Speech Analytics Market Size Market Share by Region (2019-2024)
Figure 24. North America Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 25. North America Speech Analytics Market Size Market Share by Country in 2023
Figure 26. U.S. Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 27. Canada Speech Analytics Market Size (M USD) and Growth Rate (2019-2024)
Figure 28. Mexico Speech Analytics Market Size (Units) and Growth Rate (2019-2024)
Figure 29. Europe Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 30. Europe Speech Analytics Market Size Market Share by Country in 2023
Figure 31. Germany Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 32. France Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 33. U.K. Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 34. Italy Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 35. Russia Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 36. Asia Pacific Speech Analytics Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific Speech Analytics Market Size Market Share by Region in 2023
Figure 38. China Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 39. Japan Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 40. South Korea Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 41. India Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 42. Southeast Asia Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 43. South America Speech Analytics Market Size and Growth Rate (M USD)
Figure 44. South America Speech Analytics Market Size Market Share by Country in 2023
Figure 45. Brazil Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 46. Argentina Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 47. Columbia Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 48. Middle East and Africa Speech Analytics Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa Speech Analytics Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 51. UAE Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 52. Egypt Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 53. Nigeria Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 54. South Africa Speech Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 55. Global Speech Analytics Market Size Forecast by Value (2019-2030) & (M USD)
Figure 56. Global Speech Analytics Market Share Forecast by Type (2025-2030)
Figure 57. Global Speech Analytics Market Share Forecast by Application (2025-2030)


More Publications