Global Social Customer Relationship Management (CRM) Software Market Growth (Status and Outlook) 2024-2030
The report requires updating with new data and is sent in 48 hours after order is placed.
Social CRM is an evolution of CRM, which uses social media services, techniques, and technology to enable organizations engage with their target customers. It is a business strategy, supported by technology platform, business processes, and social network, which helps to engage customers in a collaborative manner to provide mutual benefits to both parties. Social CRM has various applications including marketing, sales, customer services, social engagement with prospective customers, and social support to customers.
The global Social Customer Relationship Management (CRM) Software market size is projected to grow from US$ million in 2023 to US$ million in 2030; it is expected to grow at a CAGR of % from 2024 to 2030.
LPI (LP Information)' newest research report, the “Social Customer Relationship Management (CRM) Software Industry Forecast” looks at past sales and reviews total world Social Customer Relationship Management (CRM) Software sales in 2023, providing a comprehensive analysis by region and market sector of projected Social Customer Relationship Management (CRM) Software sales for 2024 through 2030. With Social Customer Relationship Management (CRM) Software sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Social Customer Relationship Management (CRM) Software industry.
This Insight Report provides a comprehensive analysis of the global Social Customer Relationship Management (CRM) Software landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Social Customer Relationship Management (CRM) Software portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Social Customer Relationship Management (CRM) Software market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Social Customer Relationship Management (CRM) Software and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Social Customer Relationship Management (CRM) Software.
United States market for Social Customer Relationship Management (CRM) Software is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
China market for Social Customer Relationship Management (CRM) Software is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Europe market for Social Customer Relationship Management (CRM) Software is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Global key Social Customer Relationship Management (CRM) Software players cover Salesforce.com, SAP AG, Oracle, Microsoft Dynamics CRM and Jive Software, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2023.
This report presents a comprehensive overview, market shares, and growth opportunities of Social Customer Relationship Management (CRM) Software market by product type, application, key players and key regions and countries.
Segmentation by type
Social CRM is an evolution of CRM, which uses social media services, techniques, and technology to enable organizations engage with their target customers. It is a business strategy, supported by technology platform, business processes, and social network, which helps to engage customers in a collaborative manner to provide mutual benefits to both parties. Social CRM has various applications including marketing, sales, customer services, social engagement with prospective customers, and social support to customers.
The global Social Customer Relationship Management (CRM) Software market size is projected to grow from US$ million in 2023 to US$ million in 2030; it is expected to grow at a CAGR of % from 2024 to 2030.
LPI (LP Information)' newest research report, the “Social Customer Relationship Management (CRM) Software Industry Forecast” looks at past sales and reviews total world Social Customer Relationship Management (CRM) Software sales in 2023, providing a comprehensive analysis by region and market sector of projected Social Customer Relationship Management (CRM) Software sales for 2024 through 2030. With Social Customer Relationship Management (CRM) Software sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Social Customer Relationship Management (CRM) Software industry.
This Insight Report provides a comprehensive analysis of the global Social Customer Relationship Management (CRM) Software landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Social Customer Relationship Management (CRM) Software portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Social Customer Relationship Management (CRM) Software market.
This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Social Customer Relationship Management (CRM) Software and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Social Customer Relationship Management (CRM) Software.
United States market for Social Customer Relationship Management (CRM) Software is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
China market for Social Customer Relationship Management (CRM) Software is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Europe market for Social Customer Relationship Management (CRM) Software is estimated to increase from US$ million in 2023 to US$ million by 2030, at a CAGR of % from 2024 through 2030.
Global key Social Customer Relationship Management (CRM) Software players cover Salesforce.com, SAP AG, Oracle, Microsoft Dynamics CRM and Jive Software, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2023.
This report presents a comprehensive overview, market shares, and growth opportunities of Social Customer Relationship Management (CRM) Software market by product type, application, key players and key regions and countries.
Segmentation by type
- Cloud-based
- On-premises
- SMEs
- Large Enterprises
- Others
- Americas
- United States
- Canada
- Mexico
- Brazil
- APAC
- China
- Japan
- Korea
- Southeast Asia
- India
- Australia
- Europe
- Germany
- France
- UK
- Italy
- Russia
- Middle East & Africa
- Egypt
- South Africa
- Israel
- Turkey
- GCC Countries
- Salesforce.com
- SAP AG
- Oracle
- Microsoft Dynamics CRM
- Jive Software
- Lithium Technologies
- Visible Technologies
- Artesian Solutions
- Bazaarvoice
- QuestBack
- Attensity Group
- Leaf Group
- Kana Software
1 SCOPE OF THE REPORT
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 EXECUTIVE SUMMARY
2.1 World Market Overview
2.1.1 Global Social Customer Relationship Management (CRM) Software Market Size 2019-2030
2.1.2 Social Customer Relationship Management (CRM) Software Market Size CAGR by Region 2019 VS 2023 VS 2030
2.2 Social Customer Relationship Management (CRM) Software Segment by Type
2.2.1 Cloud-based
2.2.2 On-premises
2.3 Social Customer Relationship Management (CRM) Software Market Size by Type
2.3.1 Social Customer Relationship Management (CRM) Software Market Size CAGR by Type (2019 VS 2023 VS 2030)
2.3.2 Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
2.4 Social Customer Relationship Management (CRM) Software Segment by Application
2.4.1 SMEs
2.4.2 Large Enterprises
2.4.3 Others
2.5 Social Customer Relationship Management (CRM) Software Market Size by Application
2.5.1 Social Customer Relationship Management (CRM) Software Market Size CAGR by Application (2019 VS 2023 VS 2030)
2.5.2 Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
3 SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE BY PLAYER
3.1 Social Customer Relationship Management (CRM) Software Market Size Market Share by Players
3.1.1 Global Social Customer Relationship Management (CRM) Software Revenue by Players (2019-2024)
3.1.2 Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Players (2019-2024)
3.2 Global Social Customer Relationship Management (CRM) Software Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE BY REGIONS
4.1 Social Customer Relationship Management (CRM) Software Market Size by Regions (2019-2024)
4.2 Americas Social Customer Relationship Management (CRM) Software Market Size Growth (2019-2024)
4.3 APAC Social Customer Relationship Management (CRM) Software Market Size Growth (2019-2024)
4.4 Europe Social Customer Relationship Management (CRM) Software Market Size Growth (2019-2024)
4.5 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Growth (2019-2024)
5 AMERICAS
5.1 Americas Social Customer Relationship Management (CRM) Software Market Size by Country (2019-2024)
5.2 Americas Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024)
5.3 Americas Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Social Customer Relationship Management (CRM) Software Market Size by Region (2019-2024)
6.2 APAC Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024)
6.3 APAC Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 EUROPE
7.1 Europe Social Customer Relationship Management (CRM) Software by Country (2019-2024)
7.2 Europe Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024)
7.3 Europe Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 MIDDLE EAST & AFRICA
8.1 Middle East & Africa Social Customer Relationship Management (CRM) Software by Region (2019-2024)
8.2 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024)
8.3 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 MARKET DRIVERS, CHALLENGES AND TRENDS
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 GLOBAL SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET FORECAST
10.1 Global Social Customer Relationship Management (CRM) Software Forecast by Regions (2025-2030)
10.1.1 Global Social Customer Relationship Management (CRM) Software Forecast by Regions (2025-2030)
10.1.2 Americas Social Customer Relationship Management (CRM) Software Forecast
10.1.3 APAC Social Customer Relationship Management (CRM) Software Forecast
10.1.4 Europe Social Customer Relationship Management (CRM) Software Forecast
10.1.5 Middle East & Africa Social Customer Relationship Management (CRM) Software Forecast
10.2 Americas Social Customer Relationship Management (CRM) Software Forecast by Country (2025-2030)
10.2.1 United States Social Customer Relationship Management (CRM) Software Market Forecast
10.2.2 Canada Social Customer Relationship Management (CRM) Software Market Forecast
10.2.3 Mexico Social Customer Relationship Management (CRM) Software Market Forecast
10.2.4 Brazil Social Customer Relationship Management (CRM) Software Market Forecast
10.3 APAC Social Customer Relationship Management (CRM) Software Forecast by Region (2025-2030)
10.3.1 China Social Customer Relationship Management (CRM) Software Market Forecast
10.3.2 Japan Social Customer Relationship Management (CRM) Software Market Forecast
10.3.3 Korea Social Customer Relationship Management (CRM) Software Market Forecast
10.3.4 Southeast Asia Social Customer Relationship Management (CRM) Software Market Forecast
10.3.5 India Social Customer Relationship Management (CRM) Software Market Forecast
10.3.6 Australia Social Customer Relationship Management (CRM) Software Market Forecast
10.4 Europe Social Customer Relationship Management (CRM) Software Forecast by Country (2025-2030)
10.4.1 Germany Social Customer Relationship Management (CRM) Software Market Forecast
10.4.2 France Social Customer Relationship Management (CRM) Software Market Forecast
10.4.3 UK Social Customer Relationship Management (CRM) Software Market Forecast
10.4.4 Italy Social Customer Relationship Management (CRM) Software Market Forecast
10.4.5 Russia Social Customer Relationship Management (CRM) Software Market Forecast
10.5 Middle East & Africa Social Customer Relationship Management (CRM) Software Forecast by Region (2025-2030)
10.5.1 Egypt Social Customer Relationship Management (CRM) Software Market Forecast
10.5.2 South Africa Social Customer Relationship Management (CRM) Software Market Forecast
10.5.3 Israel Social Customer Relationship Management (CRM) Software Market Forecast
10.5.4 Turkey Social Customer Relationship Management (CRM) Software Market Forecast
10.5.5 GCC Countries Social Customer Relationship Management (CRM) Software Market Forecast
10.6 Global Social Customer Relationship Management (CRM) Software Forecast by Type (2025-2030)
10.7 Global Social Customer Relationship Management (CRM) Software Forecast by Application (2025-2030)
11 KEY PLAYERS ANALYSIS
11.1 Salesforce.com
11.1.1 Salesforce.com Company Information
11.1.2 Salesforce.com Social Customer Relationship Management (CRM) Software Product Offered
11.1.3 Salesforce.com Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.1.4 Salesforce.com Main Business Overview
11.1.5 Salesforce.com Latest Developments
11.2 SAP AG
11.2.1 SAP AG Company Information
11.2.2 SAP AG Social Customer Relationship Management (CRM) Software Product Offered
11.2.3 SAP AG Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.2.4 SAP AG Main Business Overview
11.2.5 SAP AG Latest Developments
11.3 Oracle
11.3.1 Oracle Company Information
11.3.2 Oracle Social Customer Relationship Management (CRM) Software Product Offered
11.3.3 Oracle Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.3.4 Oracle Main Business Overview
11.3.5 Oracle Latest Developments
11.4 Microsoft Dynamics CRM
11.4.1 Microsoft Dynamics CRM Company Information
11.4.2 Microsoft Dynamics CRM Social Customer Relationship Management (CRM) Software Product Offered
11.4.3 Microsoft Dynamics CRM Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.4.4 Microsoft Dynamics CRM Main Business Overview
11.4.5 Microsoft Dynamics CRM Latest Developments
11.5 Jive Software
11.5.1 Jive Software Company Information
11.5.2 Jive Software Social Customer Relationship Management (CRM) Software Product Offered
11.5.3 Jive Software Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.5.4 Jive Software Main Business Overview
11.5.5 Jive Software Latest Developments
11.6 Lithium Technologies
11.6.1 Lithium Technologies Company Information
11.6.2 Lithium Technologies Social Customer Relationship Management (CRM) Software Product Offered
11.6.3 Lithium Technologies Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.6.4 Lithium Technologies Main Business Overview
11.6.5 Lithium Technologies Latest Developments
11.7 Visible Technologies
11.7.1 Visible Technologies Company Information
11.7.2 Visible Technologies Social Customer Relationship Management (CRM) Software Product Offered
11.7.3 Visible Technologies Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.7.4 Visible Technologies Main Business Overview
11.7.5 Visible Technologies Latest Developments
11.8 Artesian Solutions
11.8.1 Artesian Solutions Company Information
11.8.2 Artesian Solutions Social Customer Relationship Management (CRM) Software Product Offered
11.8.3 Artesian Solutions Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.8.4 Artesian Solutions Main Business Overview
11.8.5 Artesian Solutions Latest Developments
11.9 Bazaarvoice
11.9.1 Bazaarvoice Company Information
11.9.2 Bazaarvoice Social Customer Relationship Management (CRM) Software Product Offered
11.9.3 Bazaarvoice Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.9.4 Bazaarvoice Main Business Overview
11.9.5 Bazaarvoice Latest Developments
11.10 QuestBack
11.10.1 QuestBack Company Information
11.10.2 QuestBack Social Customer Relationship Management (CRM) Software Product Offered
11.10.3 QuestBack Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.10.4 QuestBack Main Business Overview
11.10.5 QuestBack Latest Developments
11.11 Attensity Group
11.11.1 Attensity Group Company Information
11.11.2 Attensity Group Social Customer Relationship Management (CRM) Software Product Offered
11.11.3 Attensity Group Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.11.4 Attensity Group Main Business Overview
11.11.5 Attensity Group Latest Developments
11.12 Leaf Group
11.12.1 Leaf Group Company Information
11.12.2 Leaf Group Social Customer Relationship Management (CRM) Software Product Offered
11.12.3 Leaf Group Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.12.4 Leaf Group Main Business Overview
11.12.5 Leaf Group Latest Developments
11.13 Kana Software
11.13.1 Kana Software Company Information
11.13.2 Kana Software Social Customer Relationship Management (CRM) Software Product Offered
11.13.3 Kana Software Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.13.4 Kana Software Main Business Overview
11.13.5 Kana Software Latest Developments
12 RESEARCH FINDINGS AND CONCLUSION
1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats
2 EXECUTIVE SUMMARY
2.1 World Market Overview
2.1.1 Global Social Customer Relationship Management (CRM) Software Market Size 2019-2030
2.1.2 Social Customer Relationship Management (CRM) Software Market Size CAGR by Region 2019 VS 2023 VS 2030
2.2 Social Customer Relationship Management (CRM) Software Segment by Type
2.2.1 Cloud-based
2.2.2 On-premises
2.3 Social Customer Relationship Management (CRM) Software Market Size by Type
2.3.1 Social Customer Relationship Management (CRM) Software Market Size CAGR by Type (2019 VS 2023 VS 2030)
2.3.2 Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
2.4 Social Customer Relationship Management (CRM) Software Segment by Application
2.4.1 SMEs
2.4.2 Large Enterprises
2.4.3 Others
2.5 Social Customer Relationship Management (CRM) Software Market Size by Application
2.5.1 Social Customer Relationship Management (CRM) Software Market Size CAGR by Application (2019 VS 2023 VS 2030)
2.5.2 Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
3 SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET SIZE BY PLAYER
3.1 Social Customer Relationship Management (CRM) Software Market Size Market Share by Players
3.1.1 Global Social Customer Relationship Management (CRM) Software Revenue by Players (2019-2024)
3.1.2 Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Players (2019-2024)
3.2 Global Social Customer Relationship Management (CRM) Software Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
3.3.1 Competition Landscape Analysis
3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion
4 SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE BY REGIONS
4.1 Social Customer Relationship Management (CRM) Software Market Size by Regions (2019-2024)
4.2 Americas Social Customer Relationship Management (CRM) Software Market Size Growth (2019-2024)
4.3 APAC Social Customer Relationship Management (CRM) Software Market Size Growth (2019-2024)
4.4 Europe Social Customer Relationship Management (CRM) Software Market Size Growth (2019-2024)
4.5 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Growth (2019-2024)
5 AMERICAS
5.1 Americas Social Customer Relationship Management (CRM) Software Market Size by Country (2019-2024)
5.2 Americas Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024)
5.3 Americas Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil
6 APAC
6.1 APAC Social Customer Relationship Management (CRM) Software Market Size by Region (2019-2024)
6.2 APAC Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024)
6.3 APAC Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
7 EUROPE
7.1 Europe Social Customer Relationship Management (CRM) Software by Country (2019-2024)
7.2 Europe Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024)
7.3 Europe Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
8 MIDDLE EAST & AFRICA
8.1 Middle East & Africa Social Customer Relationship Management (CRM) Software by Region (2019-2024)
8.2 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024)
8.3 Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries
9 MARKET DRIVERS, CHALLENGES AND TRENDS
9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends
10 GLOBAL SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET FORECAST
10.1 Global Social Customer Relationship Management (CRM) Software Forecast by Regions (2025-2030)
10.1.1 Global Social Customer Relationship Management (CRM) Software Forecast by Regions (2025-2030)
10.1.2 Americas Social Customer Relationship Management (CRM) Software Forecast
10.1.3 APAC Social Customer Relationship Management (CRM) Software Forecast
10.1.4 Europe Social Customer Relationship Management (CRM) Software Forecast
10.1.5 Middle East & Africa Social Customer Relationship Management (CRM) Software Forecast
10.2 Americas Social Customer Relationship Management (CRM) Software Forecast by Country (2025-2030)
10.2.1 United States Social Customer Relationship Management (CRM) Software Market Forecast
10.2.2 Canada Social Customer Relationship Management (CRM) Software Market Forecast
10.2.3 Mexico Social Customer Relationship Management (CRM) Software Market Forecast
10.2.4 Brazil Social Customer Relationship Management (CRM) Software Market Forecast
10.3 APAC Social Customer Relationship Management (CRM) Software Forecast by Region (2025-2030)
10.3.1 China Social Customer Relationship Management (CRM) Software Market Forecast
10.3.2 Japan Social Customer Relationship Management (CRM) Software Market Forecast
10.3.3 Korea Social Customer Relationship Management (CRM) Software Market Forecast
10.3.4 Southeast Asia Social Customer Relationship Management (CRM) Software Market Forecast
10.3.5 India Social Customer Relationship Management (CRM) Software Market Forecast
10.3.6 Australia Social Customer Relationship Management (CRM) Software Market Forecast
10.4 Europe Social Customer Relationship Management (CRM) Software Forecast by Country (2025-2030)
10.4.1 Germany Social Customer Relationship Management (CRM) Software Market Forecast
10.4.2 France Social Customer Relationship Management (CRM) Software Market Forecast
10.4.3 UK Social Customer Relationship Management (CRM) Software Market Forecast
10.4.4 Italy Social Customer Relationship Management (CRM) Software Market Forecast
10.4.5 Russia Social Customer Relationship Management (CRM) Software Market Forecast
10.5 Middle East & Africa Social Customer Relationship Management (CRM) Software Forecast by Region (2025-2030)
10.5.1 Egypt Social Customer Relationship Management (CRM) Software Market Forecast
10.5.2 South Africa Social Customer Relationship Management (CRM) Software Market Forecast
10.5.3 Israel Social Customer Relationship Management (CRM) Software Market Forecast
10.5.4 Turkey Social Customer Relationship Management (CRM) Software Market Forecast
10.5.5 GCC Countries Social Customer Relationship Management (CRM) Software Market Forecast
10.6 Global Social Customer Relationship Management (CRM) Software Forecast by Type (2025-2030)
10.7 Global Social Customer Relationship Management (CRM) Software Forecast by Application (2025-2030)
11 KEY PLAYERS ANALYSIS
11.1 Salesforce.com
11.1.1 Salesforce.com Company Information
11.1.2 Salesforce.com Social Customer Relationship Management (CRM) Software Product Offered
11.1.3 Salesforce.com Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.1.4 Salesforce.com Main Business Overview
11.1.5 Salesforce.com Latest Developments
11.2 SAP AG
11.2.1 SAP AG Company Information
11.2.2 SAP AG Social Customer Relationship Management (CRM) Software Product Offered
11.2.3 SAP AG Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.2.4 SAP AG Main Business Overview
11.2.5 SAP AG Latest Developments
11.3 Oracle
11.3.1 Oracle Company Information
11.3.2 Oracle Social Customer Relationship Management (CRM) Software Product Offered
11.3.3 Oracle Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.3.4 Oracle Main Business Overview
11.3.5 Oracle Latest Developments
11.4 Microsoft Dynamics CRM
11.4.1 Microsoft Dynamics CRM Company Information
11.4.2 Microsoft Dynamics CRM Social Customer Relationship Management (CRM) Software Product Offered
11.4.3 Microsoft Dynamics CRM Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.4.4 Microsoft Dynamics CRM Main Business Overview
11.4.5 Microsoft Dynamics CRM Latest Developments
11.5 Jive Software
11.5.1 Jive Software Company Information
11.5.2 Jive Software Social Customer Relationship Management (CRM) Software Product Offered
11.5.3 Jive Software Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.5.4 Jive Software Main Business Overview
11.5.5 Jive Software Latest Developments
11.6 Lithium Technologies
11.6.1 Lithium Technologies Company Information
11.6.2 Lithium Technologies Social Customer Relationship Management (CRM) Software Product Offered
11.6.3 Lithium Technologies Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.6.4 Lithium Technologies Main Business Overview
11.6.5 Lithium Technologies Latest Developments
11.7 Visible Technologies
11.7.1 Visible Technologies Company Information
11.7.2 Visible Technologies Social Customer Relationship Management (CRM) Software Product Offered
11.7.3 Visible Technologies Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.7.4 Visible Technologies Main Business Overview
11.7.5 Visible Technologies Latest Developments
11.8 Artesian Solutions
11.8.1 Artesian Solutions Company Information
11.8.2 Artesian Solutions Social Customer Relationship Management (CRM) Software Product Offered
11.8.3 Artesian Solutions Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.8.4 Artesian Solutions Main Business Overview
11.8.5 Artesian Solutions Latest Developments
11.9 Bazaarvoice
11.9.1 Bazaarvoice Company Information
11.9.2 Bazaarvoice Social Customer Relationship Management (CRM) Software Product Offered
11.9.3 Bazaarvoice Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.9.4 Bazaarvoice Main Business Overview
11.9.5 Bazaarvoice Latest Developments
11.10 QuestBack
11.10.1 QuestBack Company Information
11.10.2 QuestBack Social Customer Relationship Management (CRM) Software Product Offered
11.10.3 QuestBack Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.10.4 QuestBack Main Business Overview
11.10.5 QuestBack Latest Developments
11.11 Attensity Group
11.11.1 Attensity Group Company Information
11.11.2 Attensity Group Social Customer Relationship Management (CRM) Software Product Offered
11.11.3 Attensity Group Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.11.4 Attensity Group Main Business Overview
11.11.5 Attensity Group Latest Developments
11.12 Leaf Group
11.12.1 Leaf Group Company Information
11.12.2 Leaf Group Social Customer Relationship Management (CRM) Software Product Offered
11.12.3 Leaf Group Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.12.4 Leaf Group Main Business Overview
11.12.5 Leaf Group Latest Developments
11.13 Kana Software
11.13.1 Kana Software Company Information
11.13.2 Kana Software Social Customer Relationship Management (CRM) Software Product Offered
11.13.3 Kana Software Social Customer Relationship Management (CRM) Software Revenue, Gross Margin and Market Share (2019-2024)
11.13.4 Kana Software Main Business Overview
11.13.5 Kana Software Latest Developments
12 RESEARCH FINDINGS AND CONCLUSION
LIST OF TABLES
Table 1. Social Customer Relationship Management (CRM) Software Market Size CAGR by Region (2019 VS 2023 VS 2030) & ($ Millions)
Table 2. Major Players of Cloud-based
Table 3. Major Players of On-premises
Table 4. Social Customer Relationship Management (CRM) Software Market Size CAGR by Type (2019 VS 2023 VS 2030) & ($ Millions)
Table 5. Global Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024) & ($ Millions)
Table 6. Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Table 7. Social Customer Relationship Management (CRM) Software Market Size CAGR by Application (2019 VS 2023 VS 2030) & ($ Millions)
Table 8. Global Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024) & ($ Millions)
Table 9. Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Table 10. Global Social Customer Relationship Management (CRM) Software Revenue by Players (2019-2024) & ($ Millions)
Table 11. Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Player (2019-2024)
Table 12. Social Customer Relationship Management (CRM) Software Key Players Head office and Products Offered
Table 13. Social Customer Relationship Management (CRM) Software Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)
Table 14. New Products and Potential Entrants
Table 15. Mergers & Acquisitions, Expansion
Table 16. Global Social Customer Relationship Management (CRM) Software Market Size by Regions 2019-2024 & ($ Millions)
Table 17. Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Regions (2019-2024)
Table 18. Global Social Customer Relationship Management (CRM) Software Revenue by Country/Region (2019-2024) & ($ millions)
Table 19. Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Country/Region (2019-2024)
Table 20. Americas Social Customer Relationship Management (CRM) Software Market Size by Country (2019-2024) & ($ Millions)
Table 21. Americas Social Customer Relationship Management (CRM) Software Market Size Market Share by Country (2019-2024)
Table 22. Americas Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024) & ($ Millions)
Table 23. Americas Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Table 24. Americas Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024) & ($ Millions)
Table 25. Americas Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Table 26. APAC Social Customer Relationship Management (CRM) Software Market Size by Region (2019-2024) & ($ Millions)
Table 27. APAC Social Customer Relationship Management (CRM) Software Market Size Market Share by Region (2019-2024)
Table 28. APAC Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024) & ($ Millions)
Table 29. APAC Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Table 30. APAC Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024) & ($ Millions)
Table 31. APAC Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Table 32. Europe Social Customer Relationship Management (CRM) Software Market Size by Country (2019-2024) & ($ Millions)
Table 33. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Country (2019-2024)
Table 34. Europe Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024) & ($ Millions)
Table 35. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Table 36. Europe Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024) & ($ Millions)
Table 37. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Table 38. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Region (2019-2024) & ($ Millions)
Table 39. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Region (2019-2024)
Table 40. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024) & ($ Millions)
Table 41. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Table 42. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024) & ($ Millions)
Table 43. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Table 44. Key Market Drivers & Growth Opportunities of Social Customer Relationship Management (CRM) Software
Table 45. Key Market Challenges & Risks of Social Customer Relationship Management (CRM) Software
Table 46. Key Industry Trends of Social Customer Relationship Management (CRM) Software
Table 47. Global Social Customer Relationship Management (CRM) Software Market Size Forecast by Regions (2025-2030) & ($ Millions)
Table 48. Global Social Customer Relationship Management (CRM) Software Market Size Market Share Forecast by Regions (2025-2030)
Table 49. Global Social Customer Relationship Management (CRM) Software Market Size Forecast by Type (2025-2030) & ($ Millions)
Table 50. Global Social Customer Relationship Management (CRM) Software Market Size Forecast by Application (2025-2030) & ($ Millions)
Table 51. Salesforce.com Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 52. Salesforce.com Social Customer Relationship Management (CRM) Software Product Offered
Table 53. Salesforce.com Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 54. Salesforce.com Main Business
Table 55. Salesforce.com Latest Developments
Table 56. SAP AG Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 57. SAP AG Social Customer Relationship Management (CRM) Software Product Offered
Table 58. SAP AG Main Business
Table 59. SAP AG Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 60. SAP AG Latest Developments
Table 61. Oracle Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 62. Oracle Social Customer Relationship Management (CRM) Software Product Offered
Table 63. Oracle Main Business
Table 64. Oracle Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 65. Oracle Latest Developments
Table 66. Microsoft Dynamics CRM Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 67. Microsoft Dynamics CRM Social Customer Relationship Management (CRM) Software Product Offered
Table 68. Microsoft Dynamics CRM Main Business
Table 69. Microsoft Dynamics CRM Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 70. Microsoft Dynamics CRM Latest Developments
Table 71. Jive Software Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 72. Jive Software Social Customer Relationship Management (CRM) Software Product Offered
Table 73. Jive Software Main Business
Table 74. Jive Software Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 75. Jive Software Latest Developments
Table 76. Lithium Technologies Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 77. Lithium Technologies Social Customer Relationship Management (CRM) Software Product Offered
Table 78. Lithium Technologies Main Business
Table 79. Lithium Technologies Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 80. Lithium Technologies Latest Developments
Table 81. Visible Technologies Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 82. Visible Technologies Social Customer Relationship Management (CRM) Software Product Offered
Table 83. Visible Technologies Main Business
Table 84. Visible Technologies Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 85. Visible Technologies Latest Developments
Table 86. Artesian Solutions Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 87. Artesian Solutions Social Customer Relationship Management (CRM) Software Product Offered
Table 88. Artesian Solutions Main Business
Table 89. Artesian Solutions Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 90. Artesian Solutions Latest Developments
Table 91. Bazaarvoice Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 92. Bazaarvoice Social Customer Relationship Management (CRM) Software Product Offered
Table 93. Bazaarvoice Main Business
Table 94. Bazaarvoice Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 95. Bazaarvoice Latest Developments
Table 96. QuestBack Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 97. QuestBack Social Customer Relationship Management (CRM) Software Product Offered
Table 98. QuestBack Main Business
Table 99. QuestBack Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 100. QuestBack Latest Developments
Table 101. Attensity Group Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 102. Attensity Group Social Customer Relationship Management (CRM) Software Product Offered
Table 103. Attensity Group Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 104. Attensity Group Main Business
Table 105. Attensity Group Latest Developments
Table 106. Leaf Group Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 107. Leaf Group Social Customer Relationship Management (CRM) Software Product Offered
Table 108. Leaf Group Main Business
Table 109. Leaf Group Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 110. Leaf Group Latest Developments
Table 111. Kana Software Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 112. Kana Software Social Customer Relationship Management (CRM) Software Product Offered
Table 113. Kana Software Main Business
Table 114. Kana Software Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 115. Kana Software Latest Developments
Table 1. Social Customer Relationship Management (CRM) Software Market Size CAGR by Region (2019 VS 2023 VS 2030) & ($ Millions)
Table 2. Major Players of Cloud-based
Table 3. Major Players of On-premises
Table 4. Social Customer Relationship Management (CRM) Software Market Size CAGR by Type (2019 VS 2023 VS 2030) & ($ Millions)
Table 5. Global Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024) & ($ Millions)
Table 6. Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Table 7. Social Customer Relationship Management (CRM) Software Market Size CAGR by Application (2019 VS 2023 VS 2030) & ($ Millions)
Table 8. Global Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024) & ($ Millions)
Table 9. Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Table 10. Global Social Customer Relationship Management (CRM) Software Revenue by Players (2019-2024) & ($ Millions)
Table 11. Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Player (2019-2024)
Table 12. Social Customer Relationship Management (CRM) Software Key Players Head office and Products Offered
Table 13. Social Customer Relationship Management (CRM) Software Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)
Table 14. New Products and Potential Entrants
Table 15. Mergers & Acquisitions, Expansion
Table 16. Global Social Customer Relationship Management (CRM) Software Market Size by Regions 2019-2024 & ($ Millions)
Table 17. Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Regions (2019-2024)
Table 18. Global Social Customer Relationship Management (CRM) Software Revenue by Country/Region (2019-2024) & ($ millions)
Table 19. Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Country/Region (2019-2024)
Table 20. Americas Social Customer Relationship Management (CRM) Software Market Size by Country (2019-2024) & ($ Millions)
Table 21. Americas Social Customer Relationship Management (CRM) Software Market Size Market Share by Country (2019-2024)
Table 22. Americas Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024) & ($ Millions)
Table 23. Americas Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Table 24. Americas Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024) & ($ Millions)
Table 25. Americas Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Table 26. APAC Social Customer Relationship Management (CRM) Software Market Size by Region (2019-2024) & ($ Millions)
Table 27. APAC Social Customer Relationship Management (CRM) Software Market Size Market Share by Region (2019-2024)
Table 28. APAC Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024) & ($ Millions)
Table 29. APAC Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Table 30. APAC Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024) & ($ Millions)
Table 31. APAC Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Table 32. Europe Social Customer Relationship Management (CRM) Software Market Size by Country (2019-2024) & ($ Millions)
Table 33. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Country (2019-2024)
Table 34. Europe Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024) & ($ Millions)
Table 35. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Table 36. Europe Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024) & ($ Millions)
Table 37. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Table 38. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Region (2019-2024) & ($ Millions)
Table 39. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Region (2019-2024)
Table 40. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Type (2019-2024) & ($ Millions)
Table 41. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Table 42. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size by Application (2019-2024) & ($ Millions)
Table 43. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Table 44. Key Market Drivers & Growth Opportunities of Social Customer Relationship Management (CRM) Software
Table 45. Key Market Challenges & Risks of Social Customer Relationship Management (CRM) Software
Table 46. Key Industry Trends of Social Customer Relationship Management (CRM) Software
Table 47. Global Social Customer Relationship Management (CRM) Software Market Size Forecast by Regions (2025-2030) & ($ Millions)
Table 48. Global Social Customer Relationship Management (CRM) Software Market Size Market Share Forecast by Regions (2025-2030)
Table 49. Global Social Customer Relationship Management (CRM) Software Market Size Forecast by Type (2025-2030) & ($ Millions)
Table 50. Global Social Customer Relationship Management (CRM) Software Market Size Forecast by Application (2025-2030) & ($ Millions)
Table 51. Salesforce.com Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 52. Salesforce.com Social Customer Relationship Management (CRM) Software Product Offered
Table 53. Salesforce.com Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 54. Salesforce.com Main Business
Table 55. Salesforce.com Latest Developments
Table 56. SAP AG Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 57. SAP AG Social Customer Relationship Management (CRM) Software Product Offered
Table 58. SAP AG Main Business
Table 59. SAP AG Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 60. SAP AG Latest Developments
Table 61. Oracle Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 62. Oracle Social Customer Relationship Management (CRM) Software Product Offered
Table 63. Oracle Main Business
Table 64. Oracle Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 65. Oracle Latest Developments
Table 66. Microsoft Dynamics CRM Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 67. Microsoft Dynamics CRM Social Customer Relationship Management (CRM) Software Product Offered
Table 68. Microsoft Dynamics CRM Main Business
Table 69. Microsoft Dynamics CRM Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 70. Microsoft Dynamics CRM Latest Developments
Table 71. Jive Software Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 72. Jive Software Social Customer Relationship Management (CRM) Software Product Offered
Table 73. Jive Software Main Business
Table 74. Jive Software Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 75. Jive Software Latest Developments
Table 76. Lithium Technologies Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 77. Lithium Technologies Social Customer Relationship Management (CRM) Software Product Offered
Table 78. Lithium Technologies Main Business
Table 79. Lithium Technologies Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 80. Lithium Technologies Latest Developments
Table 81. Visible Technologies Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 82. Visible Technologies Social Customer Relationship Management (CRM) Software Product Offered
Table 83. Visible Technologies Main Business
Table 84. Visible Technologies Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 85. Visible Technologies Latest Developments
Table 86. Artesian Solutions Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 87. Artesian Solutions Social Customer Relationship Management (CRM) Software Product Offered
Table 88. Artesian Solutions Main Business
Table 89. Artesian Solutions Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 90. Artesian Solutions Latest Developments
Table 91. Bazaarvoice Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 92. Bazaarvoice Social Customer Relationship Management (CRM) Software Product Offered
Table 93. Bazaarvoice Main Business
Table 94. Bazaarvoice Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 95. Bazaarvoice Latest Developments
Table 96. QuestBack Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 97. QuestBack Social Customer Relationship Management (CRM) Software Product Offered
Table 98. QuestBack Main Business
Table 99. QuestBack Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 100. QuestBack Latest Developments
Table 101. Attensity Group Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 102. Attensity Group Social Customer Relationship Management (CRM) Software Product Offered
Table 103. Attensity Group Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 104. Attensity Group Main Business
Table 105. Attensity Group Latest Developments
Table 106. Leaf Group Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 107. Leaf Group Social Customer Relationship Management (CRM) Software Product Offered
Table 108. Leaf Group Main Business
Table 109. Leaf Group Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 110. Leaf Group Latest Developments
Table 111. Kana Software Details, Company Type, Social Customer Relationship Management (CRM) Software Area Served and Its Competitors
Table 112. Kana Software Social Customer Relationship Management (CRM) Software Product Offered
Table 113. Kana Software Main Business
Table 114. Kana Software Social Customer Relationship Management (CRM) Software Revenue ($ million), Gross Margin and Market Share (2019-2024)
Table 115. Kana Software Latest Developments
LIST OF FIGURES
Figure 1. Social Customer Relationship Management (CRM) Software Report Years Considered
Figure 2. Research Objectives
Figure 3. Research Methodology
Figure 4. Research Process and Data Source
Figure 5. Global Social Customer Relationship Management (CRM) Software Market Size Growth Rate 2019-2030 ($ Millions)
Figure 6. Social Customer Relationship Management (CRM) Software Sales by Geographic Region (2019, 2023 & 2030) & ($ millions)
Figure 7. Social Customer Relationship Management (CRM) Software Sales Market Share by Country/Region (2023)
Figure 8. Social Customer Relationship Management (CRM) Software Sales Market Share by Country/Region (2019, 2023 & 2030)
Figure 9. Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Type in 2023
Figure 10. Social Customer Relationship Management (CRM) Software in SMEs
Figure 11. Global Social Customer Relationship Management (CRM) Software Market: SMEs (2019-2024) & ($ Millions)
Figure 12. Social Customer Relationship Management (CRM) Software in Large Enterprises
Figure 13. Global Social Customer Relationship Management (CRM) Software Market: Large Enterprises (2019-2024) & ($ Millions)
Figure 14. Social Customer Relationship Management (CRM) Software in Others
Figure 15. Global Social Customer Relationship Management (CRM) Software Market: Others (2019-2024) & ($ Millions)
Figure 16. Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Application in 2023
Figure 17. Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Player in 2023
Figure 18. Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Regions (2019-2024)
Figure 19. Americas Social Customer Relationship Management (CRM) Software Market Size 2019-2024 ($ Millions)
Figure 20. APAC Social Customer Relationship Management (CRM) Software Market Size 2019-2024 ($ Millions)
Figure 21. Europe Social Customer Relationship Management (CRM) Software Market Size 2019-2024 ($ Millions)
Figure 22. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size 2019-2024 ($ Millions)
Figure 23. Americas Social Customer Relationship Management (CRM) Software Value Market Share by Country in 2023
Figure 24. United States Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 25. Canada Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 26. Mexico Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 27. Brazil Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 28. APAC Social Customer Relationship Management (CRM) Software Market Size Market Share by Region in 2023
Figure 29. APAC Social Customer Relationship Management (CRM) Software Market Size Market Share by Type in 2023
Figure 30. APAC Social Customer Relationship Management (CRM) Software Market Size Market Share by Application in 2023
Figure 31. China Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 32. Japan Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 33. Korea Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 34. Southeast Asia Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 35. India Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 36. Australia Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 37. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Country in 2023
Figure 38. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Figure 39. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Figure 40. Germany Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 41. France Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 42. UK Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 43. Italy Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 44. Russia Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 45. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Region (2019-2024)
Figure 46. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Figure 47. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Figure 48. Egypt Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 49. South Africa Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 50. Israel Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 51. Turkey Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 52. GCC Country Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 53. Americas Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 54. APAC Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 55. Europe Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 56. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 57. United States Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 58. Canada Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 59. Mexico Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 60. Brazil Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 61. China Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 62. Japan Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 63. Korea Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 64. Southeast Asia Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 65. India Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 66. Australia Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 67. Germany Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 68. France Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 69. UK Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 70. Italy Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 71. Russia Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 72. Spain Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 73. Egypt Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 74. South Africa Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 75. Israel Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 76. Turkey Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 77. GCC Countries Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 78. Global Social Customer Relationship Management (CRM) Software Market Size Market Share Forecast by Type (2025-2030)
Figure 79. Global Social Customer Relationship Management (CRM) Software Market Size Market Share Forecast by Application (2025-2030)
Figure 1. Social Customer Relationship Management (CRM) Software Report Years Considered
Figure 2. Research Objectives
Figure 3. Research Methodology
Figure 4. Research Process and Data Source
Figure 5. Global Social Customer Relationship Management (CRM) Software Market Size Growth Rate 2019-2030 ($ Millions)
Figure 6. Social Customer Relationship Management (CRM) Software Sales by Geographic Region (2019, 2023 & 2030) & ($ millions)
Figure 7. Social Customer Relationship Management (CRM) Software Sales Market Share by Country/Region (2023)
Figure 8. Social Customer Relationship Management (CRM) Software Sales Market Share by Country/Region (2019, 2023 & 2030)
Figure 9. Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Type in 2023
Figure 10. Social Customer Relationship Management (CRM) Software in SMEs
Figure 11. Global Social Customer Relationship Management (CRM) Software Market: SMEs (2019-2024) & ($ Millions)
Figure 12. Social Customer Relationship Management (CRM) Software in Large Enterprises
Figure 13. Global Social Customer Relationship Management (CRM) Software Market: Large Enterprises (2019-2024) & ($ Millions)
Figure 14. Social Customer Relationship Management (CRM) Software in Others
Figure 15. Global Social Customer Relationship Management (CRM) Software Market: Others (2019-2024) & ($ Millions)
Figure 16. Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Application in 2023
Figure 17. Global Social Customer Relationship Management (CRM) Software Revenue Market Share by Player in 2023
Figure 18. Global Social Customer Relationship Management (CRM) Software Market Size Market Share by Regions (2019-2024)
Figure 19. Americas Social Customer Relationship Management (CRM) Software Market Size 2019-2024 ($ Millions)
Figure 20. APAC Social Customer Relationship Management (CRM) Software Market Size 2019-2024 ($ Millions)
Figure 21. Europe Social Customer Relationship Management (CRM) Software Market Size 2019-2024 ($ Millions)
Figure 22. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size 2019-2024 ($ Millions)
Figure 23. Americas Social Customer Relationship Management (CRM) Software Value Market Share by Country in 2023
Figure 24. United States Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 25. Canada Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 26. Mexico Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 27. Brazil Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 28. APAC Social Customer Relationship Management (CRM) Software Market Size Market Share by Region in 2023
Figure 29. APAC Social Customer Relationship Management (CRM) Software Market Size Market Share by Type in 2023
Figure 30. APAC Social Customer Relationship Management (CRM) Software Market Size Market Share by Application in 2023
Figure 31. China Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 32. Japan Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 33. Korea Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 34. Southeast Asia Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 35. India Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 36. Australia Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 37. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Country in 2023
Figure 38. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Figure 39. Europe Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Figure 40. Germany Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 41. France Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 42. UK Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 43. Italy Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 44. Russia Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 45. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Region (2019-2024)
Figure 46. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Type (2019-2024)
Figure 47. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size Market Share by Application (2019-2024)
Figure 48. Egypt Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 49. South Africa Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 50. Israel Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 51. Turkey Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 52. GCC Country Social Customer Relationship Management (CRM) Software Market Size Growth 2019-2024 ($ Millions)
Figure 53. Americas Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 54. APAC Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 55. Europe Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 56. Middle East & Africa Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 57. United States Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 58. Canada Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 59. Mexico Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 60. Brazil Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 61. China Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 62. Japan Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 63. Korea Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 64. Southeast Asia Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 65. India Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 66. Australia Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 67. Germany Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 68. France Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 69. UK Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 70. Italy Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 71. Russia Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 72. Spain Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 73. Egypt Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 74. South Africa Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 75. Israel Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 76. Turkey Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 77. GCC Countries Social Customer Relationship Management (CRM) Software Market Size 2025-2030 ($ Millions)
Figure 78. Global Social Customer Relationship Management (CRM) Software Market Size Market Share Forecast by Type (2025-2030)
Figure 79. Global Social Customer Relationship Management (CRM) Software Market Size Market Share Forecast by Application (2025-2030)
