Global Service Desk Solutions Market Size, Status and Forecast 2020-2026

May 2020 | 131 pages | ID: G63630B50289EN
QYResearch

Abstracts

This report focuses on the global Service Desk Solutions status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Service Desk Solutions development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

The key players covered in this study

• Samanage
• Freshservice
• ManageEngine ServiceDesk
• JIRA Service Desk
• Zendesk
• Track-It!
• BMC Remedy 9
• Cherwell IT Service Management
• Agiloft
• Re:Desk
• ServiceNow
• GoToAssist
• Spiceworks
• EasyVista
• Wolken

Market segment by Type, the product can be split into

• Cloud based
• On Premise

Market segment by Application, split into

• Healthcare
• IT support
• Education
• Others

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

The study objectives of this report are:

• To analyze global Service Desk Solutions status, future forecast, growth opportunity, key market and key players.
• To present the Service Desk Solutions development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of Service Desk Solutions are as follows:

• History Year: 2015-2019
• Base Year: 2019
• Estimated Year: 2020
• Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Service Desk Solutions Revenue
1.4 Market Analysis by Type
  1.4.1 Global Service Desk Solutions Market Size Growth Rate by Type: 2020 VS 2026
  1.4.2 Cloud based
  1.4.3 On Premise
1.5 Market by Application
  1.5.1 Global Service Desk Solutions Market Share by Application: 2020 VS 2026
  1.5.2 Healthcare
  1.5.3 IT support
  1.5.4 Education
  1.5.5 Others
1.6 Study Objectives
1.7 Years Considered

2 GLOBAL GROWTH TRENDS BY REGIONS

2.1 Service Desk Solutions Market Perspective (2015-2026)
2.2 Service Desk Solutions Growth Trends by Regions
  2.2.1 Service Desk Solutions Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 Service Desk Solutions Historic Market Share by Regions (2015-2020)
  2.2.3 Service Desk Solutions Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Top Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Porter’s Five Forces Analysis
  2.3.5 Service Desk Solutions Market Growth Strategy
  2.3.6 Primary Interviews with Key Service Desk Solutions Players (Opinion Leaders)

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top Service Desk Solutions Players by Market Size
  3.1.1 Global Top Service Desk Solutions Players by Revenue (2015-2020)
  3.1.2 Global Service Desk Solutions Revenue Market Share by Players (2015-2020)
  3.1.3 Global Service Desk Solutions Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Service Desk Solutions Market Concentration Ratio
  3.2.1 Global Service Desk Solutions Market Concentration Ratio (CR5 and HHI)
  3.2.2 Global Top 10 and Top 5 Companies by Service Desk Solutions Revenue in 2019
3.3 Service Desk Solutions Key Players Head office and Area Served
3.4 Key Players Service Desk Solutions Product Solution and Service
3.5 Date of Enter into Service Desk Solutions Market
3.6 Mergers & Acquisitions, Expansion Plans

4 BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global Service Desk Solutions Historic Market Size by Type (2015-2020)
4.2 Global Service Desk Solutions Forecasted Market Size by Type (2021-2026)

5 SERVICE DESK SOLUTIONS BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global Service Desk Solutions Market Size by Application (2015-2020)
5.2 Global Service Desk Solutions Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America Service Desk Solutions Market Size (2015-2020)
6.2 Service Desk Solutions Key Players in North America (2019-2020)
6.3 North America Service Desk Solutions Market Size by Type (2015-2020)
6.4 North America Service Desk Solutions Market Size by Application (2015-2020)

7 EUROPE

7.1 Europe Service Desk Solutions Market Size (2015-2020)
7.2 Service Desk Solutions Key Players in Europe (2019-2020)
7.3 Europe Service Desk Solutions Market Size by Type (2015-2020)
7.4 Europe Service Desk Solutions Market Size by Application (2015-2020)

8 CHINA

8.1 China Service Desk Solutions Market Size (2015-2020)
8.2 Service Desk Solutions Key Players in China (2019-2020)
8.3 China Service Desk Solutions Market Size by Type (2015-2020)
8.4 China Service Desk Solutions Market Size by Application (2015-2020)

9 JAPAN

9.1 Japan Service Desk Solutions Market Size (2015-2020)
9.2 Service Desk Solutions Key Players in Japan (2019-2020)
9.3 Japan Service Desk Solutions Market Size by Type (2015-2020)
9.4 Japan Service Desk Solutions Market Size by Application (2015-2020)

10 SOUTHEAST ASIA

10.1 Southeast Asia Service Desk Solutions Market Size (2015-2020)
10.2 Service Desk Solutions Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Service Desk Solutions Market Size by Type (2015-2020)
10.4 Southeast Asia Service Desk Solutions Market Size by Application (2015-2020)

11 INDIA

11.1 India Service Desk Solutions Market Size (2015-2020)
11.2 Service Desk Solutions Key Players in India (2019-2020)
11.3 India Service Desk Solutions Market Size by Type (2015-2020)
11.4 India Service Desk Solutions Market Size by Application (2015-2020)

12 CENTRAL & SOUTH AMERICA

12.1 Central & South America Service Desk Solutions Market Size (2015-2020)
12.2 Service Desk Solutions Key Players in Central & South America (2019-2020)
12.3 Central & South America Service Desk Solutions Market Size by Type (2015-2020)
12.4 Central & South America Service Desk Solutions Market Size by Application (2015-2020)

13 KEY PLAYERS PROFILES

13.1 Samanage
  13.1.1 Samanage Company Details
  13.1.2 Samanage Business Overview and Its Total Revenue
  13.1.3 Samanage Service Desk Solutions Introduction
  13.1.4 Samanage Revenue in Service Desk Solutions Business (2015-2020))
  13.1.5 Samanage Recent Development
13.2 Freshservice
  13.2.1 Freshservice Company Details
  13.2.2 Freshservice Business Overview and Its Total Revenue
  13.2.3 Freshservice Service Desk Solutions Introduction
  13.2.4 Freshservice Revenue in Service Desk Solutions Business (2015-2020)
  13.2.5 Freshservice Recent Development
13.3 ManageEngine ServiceDesk
  13.3.1 ManageEngine ServiceDesk Company Details
  13.3.2 ManageEngine ServiceDesk Business Overview and Its Total Revenue
  13.3.3 ManageEngine ServiceDesk Service Desk Solutions Introduction
  13.3.4 ManageEngine ServiceDesk Revenue in Service Desk Solutions Business (2015-2020)
  13.3.5 ManageEngine ServiceDesk Recent Development
13.4 JIRA Service Desk
  13.4.1 JIRA Service Desk Company Details
  13.4.2 JIRA Service Desk Business Overview and Its Total Revenue
  13.4.3 JIRA Service Desk Service Desk Solutions Introduction
  13.4.4 JIRA Service Desk Revenue in Service Desk Solutions Business (2015-2020)
  13.4.5 JIRA Service Desk Recent Development
13.5 Zendesk
  13.5.1 Zendesk Company Details
  13.5.2 Zendesk Business Overview and Its Total Revenue
  13.5.3 Zendesk Service Desk Solutions Introduction
  13.5.4 Zendesk Revenue in Service Desk Solutions Business (2015-2020)
  13.5.5 Zendesk Recent Development
13.6 Track-It!
  13.6.1 Track-It! Company Details
  13.6.2 Track-It! Business Overview and Its Total Revenue
  13.6.3 Track-It! Service Desk Solutions Introduction
  13.6.4 Track-It! Revenue in Service Desk Solutions Business (2015-2020)
  13.6.5 Track-It! Recent Development
13.7 BMC Remedy
  13.7.1 BMC Remedy 9 Company Details
  13.7.2 BMC Remedy 9 Business Overview and Its Total Revenue
  13.7.3 BMC Remedy 9 Service Desk Solutions Introduction
  13.7.4 BMC Remedy 9 Revenue in Service Desk Solutions Business (2015-2020)
  13.7.5 BMC Remedy 9 Recent Development
13.8 Cherwell IT Service Management
  13.8.1 Cherwell IT Service Management Company Details
  13.8.2 Cherwell IT Service Management Business Overview and Its Total Revenue
  13.8.3 Cherwell IT Service Management Service Desk Solutions Introduction
  13.8.4 Cherwell IT Service Management Revenue in Service Desk Solutions Business (2015-2020)
  13.8.5 Cherwell IT Service Management Recent Development
13.9 Agiloft
  13.9.1 Agiloft Company Details
  13.9.2 Agiloft Business Overview and Its Total Revenue
  13.9.3 Agiloft Service Desk Solutions Introduction
  13.9.4 Agiloft Revenue in Service Desk Solutions Business (2015-2020)
  13.9.5 Agiloft Recent Development
13.10 Re:Desk
  13.10.1 Re:Desk Company Details
  13.10.2 Re:Desk Business Overview and Its Total Revenue
  13.10.3 Re:Desk Service Desk Solutions Introduction
  13.10.4 Re:Desk Revenue in Service Desk Solutions Business (2015-2020)
  13.10.5 Re:Desk Recent Development
13.11 ServiceNow
  10.11.1 ServiceNow Company Details
  10.11.2 ServiceNow Business Overview and Its Total Revenue
  10.11.3 ServiceNow Service Desk Solutions Introduction
  10.11.4 ServiceNow Revenue in Service Desk Solutions Business (2015-2020)
  10.11.5 ServiceNow Recent Development
13.12 GoToAssist
  10.12.1 GoToAssist Company Details
  10.12.2 GoToAssist Business Overview and Its Total Revenue
  10.12.3 GoToAssist Service Desk Solutions Introduction
  10.12.4 GoToAssist Revenue in Service Desk Solutions Business (2015-2020)
  10.12.5 GoToAssist Recent Development
13.13 Spiceworks
  10.13.1 Spiceworks Company Details
  10.13.2 Spiceworks Business Overview and Its Total Revenue
  10.13.3 Spiceworks Service Desk Solutions Introduction
  10.13.4 Spiceworks Revenue in Service Desk Solutions Business (2015-2020)
  10.13.5 Spiceworks Recent Development
13.14 EasyVista
  10.14.1 EasyVista Company Details
  10.14.2 EasyVista Business Overview and Its Total Revenue
  10.14.3 EasyVista Service Desk Solutions Introduction
  10.14.4 EasyVista Revenue in Service Desk Solutions Business (2015-2020)
  10.14.5 EasyVista Recent Development
13.15 Wolken
  10.15.1 Wolken Company Details
  10.15.2 Wolken Business Overview and Its Total Revenue
  10.15.3 Wolken Service Desk Solutions Introduction
  10.15.4 Wolken Revenue in Service Desk Solutions Business (2015-2020)
  10.15.5 Wolken Recent Development

14 ANALYST'S VIEWPOINTS/CONCLUSIONS

15 APPENDIX

15.1 Research Methodology
  15.1.1 Methodology/Research Approach
  15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. Service Desk Solutions Key Market Segments
Table 2. Key Players Covered: Ranking by Service Desk Solutions Revenue
Table 3. Ranking of Global Top Service Desk Solutions Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Service Desk Solutions Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Cloud based
Table 6. Key Players of On Premise
Table 7. Global Service Desk Solutions Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 8. Global Service Desk Solutions Market Size by Regions (US$ Million): 2020 VS 2026
Table 9. Global Service Desk Solutions Market Size by Regions (2015-2020) (US$ Million)
Table 10. Global Service Desk Solutions Market Share by Regions (2015-2020)
Table 11. Global Service Desk Solutions Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 12. Global Service Desk Solutions Market Share by Regions (2021-2026)
Table 13. Market Top Trends
Table 14. Key Drivers: Impact Analysis
Table 15. Key Challenges
Table 16. Service Desk Solutions Market Growth Strategy
Table 17. Main Points Interviewed from Key Service Desk Solutions Players
Table 18. Global Service Desk Solutions Revenue by Players (2015-2020) (Million US$)
Table 19. Global Service Desk Solutions Market Share by Players (2015-2020)
Table 20. Global Top Service Desk Solutions Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Service Desk Solutions as of 2019)
Table 21. Global Service Desk Solutions by Players Market Concentration Ratio (CR5 and HHI)
Table 22. Key Players Headquarters and Area Served
Table 23. Key Players Service Desk Solutions Product Solution and Service
Table 24. Date of Enter into Service Desk Solutions Market
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global Service Desk Solutions Market Size by Type (2015-2020) (Million US$)
Table 27. Global Service Desk Solutions Market Size Share by Type (2015-2020)
Table 28. Global Service Desk Solutions Revenue Market Share by Type (2021-2026)
Table 29. Global Service Desk Solutions Market Size Share by Application (2015-2020)
Table 30. Global Service Desk Solutions Market Size by Application (2015-2020) (Million US$)
Table 31. Global Service Desk Solutions Market Size Share by Application (2021-2026)
Table 32. North America Key Players Service Desk Solutions Revenue (2019-2020) (Million US$)
Table 33. North America Key Players Service Desk Solutions Market Share (2019-2020)
Table 34. North America Service Desk Solutions Market Size by Type (2015-2020) (Million US$)
Table 35. North America Service Desk Solutions Market Share by Type (2015-2020)
Table 36. North America Service Desk Solutions Market Size by Application (2015-2020) (Million US$)
Table 37. North America Service Desk Solutions Market Share by Application (2015-2020)
Table 38. Europe Key Players Service Desk Solutions Revenue (2019-2020) (Million US$)
Table 39. Europe Key Players Service Desk Solutions Market Share (2019-2020)
Table 40. Europe Service Desk Solutions Market Size by Type (2015-2020) (Million US$)
Table 41. Europe Service Desk Solutions Market Share by Type (2015-2020)
Table 42. Europe Service Desk Solutions Market Size by Application (2015-2020) (Million US$)
Table 43. Europe Service Desk Solutions Market Share by Application (2015-2020)
Table 44. China Key Players Service Desk Solutions Revenue (2019-2020) (Million US$)
Table 45. China Key Players Service Desk Solutions Market Share (2019-2020)
Table 46. China Service Desk Solutions Market Size by Type (2015-2020) (Million US$)
Table 47. China Service Desk Solutions Market Share by Type (2015-2020)
Table 48. China Service Desk Solutions Market Size by Application (2015-2020) (Million US$)
Table 49. China Service Desk Solutions Market Share by Application (2015-2020)
Table 50. Japan Key Players Service Desk Solutions Revenue (2019-2020) (Million US$)
Table 51. Japan Key Players Service Desk Solutions Market Share (2019-2020)
Table 52. Japan Service Desk Solutions Market Size by Type (2015-2020) (Million US$)
Table 53. Japan Service Desk Solutions Market Share by Type (2015-2020)
Table 54. Japan Service Desk Solutions Market Size by Application (2015-2020) (Million US$)
Table 55. Japan Service Desk Solutions Market Share by Application (2015-2020)
Table 56. Southeast Asia Key Players Service Desk Solutions Revenue (2019-2020) (Million US$)
Table 57. Southeast Asia Key Players Service Desk Solutions Market Share (2019-2020)
Table 58. Southeast Asia Service Desk Solutions Market Size by Type (2015-2020) (Million US$)
Table 59. Southeast Asia Service Desk Solutions Market Share by Type (2015-2020)
Table 60. Southeast Asia Service Desk Solutions Market Size by Application (2015-2020) (Million US$)
Table 61. Southeast Asia Service Desk Solutions Market Share by Application (2015-2020)
Table 62. India Key Players Service Desk Solutions Revenue (2019-2020) (Million US$)
Table 63. India Key Players Service Desk Solutions Market Share (2019-2020)
Table 64. India Service Desk Solutions Market Size by Type (2015-2020) (Million US$)
Table 65. India Service Desk Solutions Market Share by Type (2015-2020)
Table 66. India Service Desk Solutions Market Size by Application (2015-2020) (Million US$)
Table 67. India Service Desk Solutions Market Share by Application (2015-2020)
Table 68. Central & South America Key Players Service Desk Solutions Revenue (2019-2020) (Million US$)
Table 69. Central & South America Key Players Service Desk Solutions Market Share (2019-2020)
Table 70. Central & South America Service Desk Solutions Market Size by Type (2015-2020) (Million US$)
Table 71. Central & South America Service Desk Solutions Market Share by Type (2015-2020)
Table 72. Central & South America Service Desk Solutions Market Size by Application (2015-2020) (Million US$)
Table 73. Central & South America Service Desk Solutions Market Share by Application (2015-2020)
Table 74. Samanage Company Details
Table 75. Samanage Business Overview
Table 76. Samanage Product
Table 77. Samanage Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 78. Samanage Recent Development
Table 79. Freshservice Company Details
Table 80. Freshservice Business Overview
Table 81. Freshservice Product
Table 82. Freshservice Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 83. Freshservice Recent Development
Table 84. ManageEngine ServiceDesk Company Details
Table 85. ManageEngine ServiceDesk Business Overview
Table 86. ManageEngine ServiceDesk Product
Table 87. ManageEngine ServiceDesk Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 88. ManageEngine ServiceDesk Recent Development
Table 89. JIRA Service Desk Company Details
Table 90. JIRA Service Desk Business Overview
Table 91. JIRA Service Desk Product
Table 92. JIRA Service Desk Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 93. JIRA Service Desk Recent Development
Table 94. Zendesk Company Details
Table 95. Zendesk Business Overview
Table 96. Zendesk Product
Table 97. Zendesk Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 98. Zendesk Recent Development
Table 99. Track-It! Company Details
Table 100. Track-It! Business Overview
Table 101. Track-It! Product
Table 102. Track-It! Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 103. Track-It! Recent Development
Table 104. BMC Remedy 9 Company Details
Table 105. BMC Remedy 9 Business Overview
Table 106. BMC Remedy 9 Product
Table 107. BMC Remedy 9 Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 108. BMC Remedy 9 Recent Development
Table 109. Cherwell IT Service Management Business Overview
Table 110. Cherwell IT Service Management Product
Table 111. Cherwell IT Service Management Company Details
Table 112. Cherwell IT Service Management Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 113. Cherwell IT Service Management Recent Development
Table 114. Agiloft Company Details
Table 115. Agiloft Business Overview
Table 116. Agiloft Product
Table 117. Agiloft Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 118. Agiloft Recent Development
Table 119. Re:Desk Company Details
Table 120. Re:Desk Business Overview
Table 121. Re:Desk Product
Table 122. Re:Desk Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 123. Re:Desk Recent Development
Table 124. ServiceNow Company Details
Table 125. ServiceNow Business Overview
Table 126. ServiceNow Product
Table 127. ServiceNow Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 128. ServiceNow Recent Development
Table 129. GoToAssist Company Details
Table 130. GoToAssist Business Overview
Table 131. GoToAssist Product
Table 132. GoToAssist Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 133. GoToAssist Recent Development
Table 134. Spiceworks Company Details
Table 135. Spiceworks Business Overview
Table 136. Spiceworks Product
Table 137. Spiceworks Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 138. Spiceworks Recent Development
Table 139. EasyVista Company Details
Table 140. EasyVista Business Overview
Table 141. EasyVista Product
Table 142. EasyVista Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 143. EasyVista Recent Development
Table 144. Wolken Company Details
Table 145. Wolken Business Overview
Table 146. Wolken Product
Table 147. Wolken Revenue in Service Desk Solutions Business (2015-2020) (Million US$)
Table 148. Wolken Recent Development
Table 149. Research Programs/Design for This Report
Table 150. Key Data Information from Secondary Sources
Table 151. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global Service Desk Solutions Market Share by Type: 2020 VS 2026
Figure 2. Cloud based Features
Figure 3. On Premise Features
Figure 4. Global Service Desk Solutions Market Share by Application: 2020 VS 2026
Figure 5. Healthcare Case Studies
Figure 6. IT support Case Studies
Figure 7. Education Case Studies
Figure 8. Others Case Studies
Figure 9. Service Desk Solutions Report Years Considered
Figure 10. Global Service Desk Solutions Market Size YoY Growth 2015-2026 (US$ Million)
Figure 11. Global Service Desk Solutions Market Share by Regions: 2020 VS 2026
Figure 12. Global Service Desk Solutions Market Share by Regions (2021-2026)
Figure 13. Porter's Five Forces Analysis
Figure 14. Global Service Desk Solutions Market Share by Players in 2019
Figure 15. Global Top Service Desk Solutions Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Service Desk Solutions as of 2019
Figure 16. The Top 10 and 5 Players Market Share by Service Desk Solutions Revenue in 2019
Figure 17. North America Service Desk Solutions Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. Europe Service Desk Solutions Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. China Service Desk Solutions Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. Japan Service Desk Solutions Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Southeast Asia Service Desk Solutions Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. India Service Desk Solutions Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. Central & South America Service Desk Solutions Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. Samanage Total Revenue (US$ Million): 2019 Compared with 2018
Figure 25. Samanage Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 26. Freshservice Total Revenue (US$ Million): 2019 Compared with 2018
Figure 27. Freshservice Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 28. ManageEngine ServiceDesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 29. ManageEngine ServiceDesk Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 30. JIRA Service Desk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 31. JIRA Service Desk Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 32. Zendesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 33. Zendesk Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 34. Track-It! Total Revenue (US$ Million): 2019 Compared with 2018
Figure 35. Track-It! Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 36. BMC Remedy 9 Total Revenue (US$ Million): 2019 Compared with 2018
Figure 37. BMC Remedy 9 Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 38. Cherwell IT Service Management Total Revenue (US$ Million): 2019 Compared with 2018
Figure 39. Cherwell IT Service Management Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 40. Agiloft Total Revenue (US$ Million): 2019 Compared with 2018
Figure 41. Agiloft Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 42. Re:Desk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 43. Re:Desk Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 44. ServiceNow Total Revenue (US$ Million): 2019 Compared with 2018
Figure 45. ServiceNow Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 46. GoToAssist Total Revenue (US$ Million): 2019 Compared with 2018
Figure 47. GoToAssist Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 48. Spiceworks Total Revenue (US$ Million): 2019 Compared with 2018
Figure 49. Spiceworks Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 50. EasyVista Total Revenue (US$ Million): 2019 Compared with 2018
Figure 51. EasyVista Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 52. Wolken Total Revenue (US$ Million): 2019 Compared with 2018
Figure 53. Wolken Revenue Growth Rate in Service Desk Solutions Business (2015-2020)
Figure 54. Bottom-up and Top-down Approaches for This Report
Figure 55. Data Triangulation
Figure 56. Key Executives Interviewed