[email protected] +44 20 8123 2220 (UK) +1 732 587 5005 (US) Contact Us | FAQ |

Global Online Intelligent Customer Service System Supply, Demand and Key Producers, 2023-2029

May 2023 | 133 pages | ID: GB7049EE9991EN
GlobalInfoResearch

US$ 4,480.00

E-mail Delivery (PDF)

Download PDF Leaflet

Accepted cards
Wire Transfer
Checkout Later
Need Help? Ask a Question
The global Online Intelligent Customer Service System market size is expected to reach $ million by 2029, rising at a market growth of % CAGR during the forecast period (2023-2029).

Intelligent customer function or intelligent client (IC) is an in-house capability within a host organisation which has responsibility for the ownership, management and delivery of a defined service or range of services on behalf of part or all of the organisation, to that organisation.

This report studies the global Online Intelligent Customer Service System demand, key companies, and key regions.

This report is a detailed and comprehensive analysis of the world market for Online Intelligent Customer Service System, and provides market size (US$ million) and Year-over-Year (YoY) growth, considering 2022 as the base year. This report explores demand trends and competition, as well as details the characteristics of Online Intelligent Customer Service System that contribute to its increasing demand across many markets.

Highlights and key features of the study

Global Online Intelligent Customer Service System total market, 2018-2029, (USD Million)

Global Online Intelligent Customer Service System total market by region & country, CAGR, 2018-2029, (USD Million)

U.S. VS China: Online Intelligent Customer Service System total market, key domestic companies and share, (USD Million)

Global Online Intelligent Customer Service System revenue by player and market share 2018-2023, (USD Million)

Global Online Intelligent Customer Service System total market by Type, CAGR, 2018-2029, (USD Million)

Global Online Intelligent Customer Service System total market by Application, CAGR, 2018-2029, (USD Million)

This reports profiles major players in the global Online Intelligent Customer Service System market based on the following parameters – company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Watson Assistant (IBM), MobileMonkey, Freshdesk, Oracle, Genesys, AWS, ItsAlive, Amelia and Xpresso.ai, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.

Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the World Online Intelligent Customer Service System market

Detailed Segmentation:

Each section contains quantitative market data including market by value (US$ Millions), by player, by regions, by Type, and by Application. Data is given for the years 2018-2029 by year with 2022 as the base year, 2023 as the estimate year, and 2024-2029 as the forecast year.

Global Online Intelligent Customer Service System Market, By Region:
  • United States
  • China
  • Europe
  • Japan
  • South Korea
  • ASEAN
  • India
  • Rest of World
Global Online Intelligent Customer Service System Market, Segmentation by Type
  • Text Chatbot
  • Voice Chatbot
Global Online Intelligent Customer Service System Market, Segmentation by Application
  • Enterprise Website
  • Online Store
  • Other
Companies Profiled:
  • Watson Assistant (IBM)
  • MobileMonkey
  • Freshdesk
  • Oracle
  • Genesys
  • AWS
  • ItsAlive
  • Amelia
  • Xpresso.ai
  • Reply.ai
  • Nuance
  • AgentBot
  • Botsify
  • Bold 360
  • Acquire.io
  • SnapEngage
  • WP-Chatbot
  • DialogFlow
  • Conversable
  • Pandorabots
  • ChattyPeople
  • ActiveChat
  • Shanghai Xiaoi Robot Technology
  • Beijing Wofengshidai Data Technology
  • Beijing Yizhangyunfeng Tech
  • Nanjing Yunwen Network Technology
  • Beijing Sinovoice Technology
Key Questions Answered

1. How big is the global Online Intelligent Customer Service System market?

2. What is the demand of the global Online Intelligent Customer Service System market?

3. What is the year over year growth of the global Online Intelligent Customer Service System market?

4. What is the total value of the global Online Intelligent Customer Service System market?

5. Who are the major players in the global Online Intelligent Customer Service System market?

6. What are the growth factors driving the market demand?
1 SUPPLY SUMMARY

1.1 Online Intelligent Customer Service System Introduction
1.2 World Online Intelligent Customer Service System Market Size & Forecast (2018 & 2022 & 2029)
1.3 World Online Intelligent Customer Service System Total Market by Region (by Headquarter Location)
  1.3.1 World Online Intelligent Customer Service System Market Size by Region (2018-2029), (by Headquarter Location)
  1.3.2 United States Online Intelligent Customer Service System Market Size (2018-2029)
  1.3.3 China Online Intelligent Customer Service System Market Size (2018-2029)
  1.3.4 Europe Online Intelligent Customer Service System Market Size (2018-2029)
  1.3.5 Japan Online Intelligent Customer Service System Market Size (2018-2029)
  1.3.6 South Korea Online Intelligent Customer Service System Market Size (2018-2029)
  1.3.7 ASEAN Online Intelligent Customer Service System Market Size (2018-2029)
  1.3.8 India Online Intelligent Customer Service System Market Size (2018-2029)
1.4 Market Drivers, Restraints and Trends
  1.4.1 Online Intelligent Customer Service System Market Drivers
  1.4.2 Factors Affecting Demand
  1.4.3 Online Intelligent Customer Service System Major Market Trends
1.5 Influence of COVID-19 and Russia-Ukraine War
  1.5.1 Influence of COVID-19
  1.5.2 Influence of Russia-Ukraine War

2 DEMAND SUMMARY

2.1 World Online Intelligent Customer Service System Consumption Value (2018-2029)
2.2 World Online Intelligent Customer Service System Consumption Value by Region
  2.2.1 World Online Intelligent Customer Service System Consumption Value by Region (2018-2023)
  2.2.2 World Online Intelligent Customer Service System Consumption Value Forecast by Region (2024-2029)
2.3 United States Online Intelligent Customer Service System Consumption Value (2018-2029)
2.4 China Online Intelligent Customer Service System Consumption Value (2018-2029)
2.5 Europe Online Intelligent Customer Service System Consumption Value (2018-2029)
2.6 Japan Online Intelligent Customer Service System Consumption Value (2018-2029)
2.7 South Korea Online Intelligent Customer Service System Consumption Value (2018-2029)
2.8 ASEAN Online Intelligent Customer Service System Consumption Value (2018-2029)
2.9 India Online Intelligent Customer Service System Consumption Value (2018-2029)

3 WORLD ONLINE INTELLIGENT CUSTOMER SERVICE SYSTEM COMPANIES COMPETITIVE ANALYSIS

3.1 World Online Intelligent Customer Service System Revenue by Player (2018-2023)
3.2 Industry Rank and Concentration Rate (CR)
  3.2.1 Global Online Intelligent Customer Service System Industry Rank of Major Players
  3.2.2 Global Concentration Ratios (CR4) for Online Intelligent Customer Service System in 2022
  3.2.3 Global Concentration Ratios (CR8) for Online Intelligent Customer Service System in 2022
3.3 Online Intelligent Customer Service System Company Evaluation Quadrant
3.4 Online Intelligent Customer Service System Market: Overall Company Footprint Analysis
  3.4.1 Online Intelligent Customer Service System Market: Region Footprint
  3.4.2 Online Intelligent Customer Service System Market: Company Product Type Footprint
  3.4.3 Online Intelligent Customer Service System Market: Company Product Application Footprint
3.5 Competitive Environment
  3.5.1 Historical Structure of the Industry
  3.5.2 Barriers of Market Entry
  3.5.3 Factors of Competition
3.6 Mergers, Acquisitions Activity

4 UNITED STATES VS CHINA VS REST OF THE WORLD (BY HEADQUARTER LOCATION)

4.1 United States VS China: Online Intelligent Customer Service System Revenue Comparison (by Headquarter Location)
  4.1.1 United States VS China: Online Intelligent Customer Service System Market Size Comparison (2018 & 2022 & 2029) (by Headquarter Location)
  4.1.2 United States VS China: Online Intelligent Customer Service System Revenue Market Share Comparison (2018 & 2022 & 2029)
4.2 United States Based Companies VS China Based Companies: Online Intelligent Customer Service System Consumption Value Comparison
  4.2.1 United States VS China: Online Intelligent Customer Service System Consumption Value Comparison (2018 & 2022 & 2029)
  4.2.2 United States VS China: Online Intelligent Customer Service System Consumption Value Market Share Comparison (2018 & 2022 & 2029)
4.3 United States Based Online Intelligent Customer Service System Companies and Market Share, 2018-2023
  4.3.1 United States Based Online Intelligent Customer Service System Companies, Headquarters (States, Country)
  4.3.2 United States Based Companies Online Intelligent Customer Service System Revenue, (2018-2023)
4.4 China Based Companies Online Intelligent Customer Service System Revenue and Market Share, 2018-2023
  4.4.1 China Based Online Intelligent Customer Service System Companies, Company Headquarters (Province, Country)
  4.4.2 China Based Companies Online Intelligent Customer Service System Revenue, (2018-2023)
4.5 Rest of World Based Online Intelligent Customer Service System Companies and Market Share, 2018-2023
  4.5.1 Rest of World Based Online Intelligent Customer Service System Companies, Headquarters (States, Country)
  4.5.2 Rest of World Based Companies Online Intelligent Customer Service System Revenue, (2018-2023)

5 MARKET ANALYSIS BY TYPE

5.1 World Online Intelligent Customer Service System Market Size Overview by Type: 2018 VS 2022 VS 2029
5.2 Segment Introduction by Type
  5.2.1 Text Chatbot
  5.2.2 Voice Chatbot
5.3 Market Segment by Type
  5.3.1 World Online Intelligent Customer Service System Market Size by Type (2018-2023)
  5.3.2 World Online Intelligent Customer Service System Market Size by Type (2024-2029)
  5.3.3 World Online Intelligent Customer Service System Market Size Market Share by Type (2018-2029)

6 MARKET ANALYSIS BY APPLICATION

6.1 World Online Intelligent Customer Service System Market Size Overview by Application: 2018 VS 2022 VS 2029
6.2 Segment Introduction by Application
  6.2.1 Enterprise Website
  6.2.2 Online Store
  6.2.3 Other
6.3 Market Segment by Application
  6.3.1 World Online Intelligent Customer Service System Market Size by Application (2018-2023)
  6.3.2 World Online Intelligent Customer Service System Market Size by Application (2024-2029)
  6.3.3 World Online Intelligent Customer Service System Market Size by Application (2018-2029)

7 COMPANY PROFILES

7.1 Watson Assistant (IBM)
  7.1.1 Watson Assistant (IBM) Details
  7.1.2 Watson Assistant (IBM) Major Business
  7.1.3 Watson Assistant (IBM) Online Intelligent Customer Service System Product and Services
  7.1.4 Watson Assistant (IBM) Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.1.5 Watson Assistant (IBM) Recent Developments/Updates
  7.1.6 Watson Assistant (IBM) Competitive Strengths & Weaknesses
7.2 MobileMonkey
  7.2.1 MobileMonkey Details
  7.2.2 MobileMonkey Major Business
  7.2.3 MobileMonkey Online Intelligent Customer Service System Product and Services
  7.2.4 MobileMonkey Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.2.5 MobileMonkey Recent Developments/Updates
  7.2.6 MobileMonkey Competitive Strengths & Weaknesses
7.3 Freshdesk
  7.3.1 Freshdesk Details
  7.3.2 Freshdesk Major Business
  7.3.3 Freshdesk Online Intelligent Customer Service System Product and Services
  7.3.4 Freshdesk Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.3.5 Freshdesk Recent Developments/Updates
  7.3.6 Freshdesk Competitive Strengths & Weaknesses
7.4 Oracle
  7.4.1 Oracle Details
  7.4.2 Oracle Major Business
  7.4.3 Oracle Online Intelligent Customer Service System Product and Services
  7.4.4 Oracle Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.4.5 Oracle Recent Developments/Updates
  7.4.6 Oracle Competitive Strengths & Weaknesses
7.5 Genesys
  7.5.1 Genesys Details
  7.5.2 Genesys Major Business
  7.5.3 Genesys Online Intelligent Customer Service System Product and Services
  7.5.4 Genesys Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.5.5 Genesys Recent Developments/Updates
  7.5.6 Genesys Competitive Strengths & Weaknesses
7.6 AWS
  7.6.1 AWS Details
  7.6.2 AWS Major Business
  7.6.3 AWS Online Intelligent Customer Service System Product and Services
  7.6.4 AWS Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.6.5 AWS Recent Developments/Updates
  7.6.6 AWS Competitive Strengths & Weaknesses
7.7 ItsAlive
  7.7.1 ItsAlive Details
  7.7.2 ItsAlive Major Business
  7.7.3 ItsAlive Online Intelligent Customer Service System Product and Services
  7.7.4 ItsAlive Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.7.5 ItsAlive Recent Developments/Updates
  7.7.6 ItsAlive Competitive Strengths & Weaknesses
7.8 Amelia
  7.8.1 Amelia Details
  7.8.2 Amelia Major Business
  7.8.3 Amelia Online Intelligent Customer Service System Product and Services
  7.8.4 Amelia Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.8.5 Amelia Recent Developments/Updates
  7.8.6 Amelia Competitive Strengths & Weaknesses
7.9 Xpresso.ai
  7.9.1 Xpresso.ai Details
  7.9.2 Xpresso.ai Major Business
  7.9.3 Xpresso.ai Online Intelligent Customer Service System Product and Services
  7.9.4 Xpresso.ai Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.9.5 Xpresso.ai Recent Developments/Updates
  7.9.6 Xpresso.ai Competitive Strengths & Weaknesses
7.10 Reply.ai
  7.10.1 Reply.ai Details
  7.10.2 Reply.ai Major Business
  7.10.3 Reply.ai Online Intelligent Customer Service System Product and Services
  7.10.4 Reply.ai Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.10.5 Reply.ai Recent Developments/Updates
  7.10.6 Reply.ai Competitive Strengths & Weaknesses
7.11 Nuance
  7.11.1 Nuance Details
  7.11.2 Nuance Major Business
  7.11.3 Nuance Online Intelligent Customer Service System Product and Services
  7.11.4 Nuance Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.11.5 Nuance Recent Developments/Updates
  7.11.6 Nuance Competitive Strengths & Weaknesses
7.12 AgentBot
  7.12.1 AgentBot Details
  7.12.2 AgentBot Major Business
  7.12.3 AgentBot Online Intelligent Customer Service System Product and Services
  7.12.4 AgentBot Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.12.5 AgentBot Recent Developments/Updates
  7.12.6 AgentBot Competitive Strengths & Weaknesses
7.13 Botsify
  7.13.1 Botsify Details
  7.13.2 Botsify Major Business
  7.13.3 Botsify Online Intelligent Customer Service System Product and Services
  7.13.4 Botsify Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.13.5 Botsify Recent Developments/Updates
  7.13.6 Botsify Competitive Strengths & Weaknesses
7.14 Bold
  7.14.1 Bold 360 Details
  7.14.2 Bold 360 Major Business
  7.14.3 Bold 360 Online Intelligent Customer Service System Product and Services
  7.14.4 Bold 360 Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.14.5 Bold 360 Recent Developments/Updates
  7.14.6 Bold 360 Competitive Strengths & Weaknesses
7.15 Acquire.io
  7.15.1 Acquire.io Details
  7.15.2 Acquire.io Major Business
  7.15.3 Acquire.io Online Intelligent Customer Service System Product and Services
  7.15.4 Acquire.io Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.15.5 Acquire.io Recent Developments/Updates
  7.15.6 Acquire.io Competitive Strengths & Weaknesses
7.16 SnapEngage
  7.16.1 SnapEngage Details
  7.16.2 SnapEngage Major Business
  7.16.3 SnapEngage Online Intelligent Customer Service System Product and Services
  7.16.4 SnapEngage Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.16.5 SnapEngage Recent Developments/Updates
  7.16.6 SnapEngage Competitive Strengths & Weaknesses
7.17 WP-Chatbot
  7.17.1 WP-Chatbot Details
  7.17.2 WP-Chatbot Major Business
  7.17.3 WP-Chatbot Online Intelligent Customer Service System Product and Services
  7.17.4 WP-Chatbot Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.17.5 WP-Chatbot Recent Developments/Updates
  7.17.6 WP-Chatbot Competitive Strengths & Weaknesses
7.18 DialogFlow
  7.18.1 DialogFlow Details
  7.18.2 DialogFlow Major Business
  7.18.3 DialogFlow Online Intelligent Customer Service System Product and Services
  7.18.4 DialogFlow Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.18.5 DialogFlow Recent Developments/Updates
  7.18.6 DialogFlow Competitive Strengths & Weaknesses
7.19 Conversable
  7.19.1 Conversable Details
  7.19.2 Conversable Major Business
  7.19.3 Conversable Online Intelligent Customer Service System Product and Services
  7.19.4 Conversable Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.19.5 Conversable Recent Developments/Updates
  7.19.6 Conversable Competitive Strengths & Weaknesses
7.20 Pandorabots
  7.20.1 Pandorabots Details
  7.20.2 Pandorabots Major Business
  7.20.3 Pandorabots Online Intelligent Customer Service System Product and Services
  7.20.4 Pandorabots Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.20.5 Pandorabots Recent Developments/Updates
  7.20.6 Pandorabots Competitive Strengths & Weaknesses
7.21 ChattyPeople
  7.21.1 ChattyPeople Details
  7.21.2 ChattyPeople Major Business
  7.21.3 ChattyPeople Online Intelligent Customer Service System Product and Services
  7.21.4 ChattyPeople Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.21.5 ChattyPeople Recent Developments/Updates
  7.21.6 ChattyPeople Competitive Strengths & Weaknesses
7.22 ActiveChat
  7.22.1 ActiveChat Details
  7.22.2 ActiveChat Major Business
  7.22.3 ActiveChat Online Intelligent Customer Service System Product and Services
  7.22.4 ActiveChat Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.22.5 ActiveChat Recent Developments/Updates
  7.22.6 ActiveChat Competitive Strengths & Weaknesses
7.23 Shanghai Xiaoi Robot Technology
  7.23.1 Shanghai Xiaoi Robot Technology Details
  7.23.2 Shanghai Xiaoi Robot Technology Major Business
  7.23.3 Shanghai Xiaoi Robot Technology Online Intelligent Customer Service System Product and Services
  7.23.4 Shanghai Xiaoi Robot Technology Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.23.5 Shanghai Xiaoi Robot Technology Recent Developments/Updates
  7.23.6 Shanghai Xiaoi Robot Technology Competitive Strengths & Weaknesses
7.24 Beijing Wofengshidai Data Technology
  7.24.1 Beijing Wofengshidai Data Technology Details
  7.24.2 Beijing Wofengshidai Data Technology Major Business
  7.24.3 Beijing Wofengshidai Data Technology Online Intelligent Customer Service System Product and Services
  7.24.4 Beijing Wofengshidai Data Technology Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.24.5 Beijing Wofengshidai Data Technology Recent Developments/Updates
  7.24.6 Beijing Wofengshidai Data Technology Competitive Strengths & Weaknesses
7.25 Beijing Yizhangyunfeng Tech
  7.25.1 Beijing Yizhangyunfeng Tech Details
  7.25.2 Beijing Yizhangyunfeng Tech Major Business
  7.25.3 Beijing Yizhangyunfeng Tech Online Intelligent Customer Service System Product and Services
  7.25.4 Beijing Yizhangyunfeng Tech Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.25.5 Beijing Yizhangyunfeng Tech Recent Developments/Updates
  7.25.6 Beijing Yizhangyunfeng Tech Competitive Strengths & Weaknesses
7.26 Nanjing Yunwen Network Technology
  7.26.1 Nanjing Yunwen Network Technology Details
  7.26.2 Nanjing Yunwen Network Technology Major Business
  7.26.3 Nanjing Yunwen Network Technology Online Intelligent Customer Service System Product and Services
  7.26.4 Nanjing Yunwen Network Technology Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.26.5 Nanjing Yunwen Network Technology Recent Developments/Updates
  7.26.6 Nanjing Yunwen Network Technology Competitive Strengths & Weaknesses
7.27 Beijing Sinovoice Technology
  7.27.1 Beijing Sinovoice Technology Details
  7.27.2 Beijing Sinovoice Technology Major Business
  7.27.3 Beijing Sinovoice Technology Online Intelligent Customer Service System Product and Services
  7.27.4 Beijing Sinovoice Technology Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023)
  7.27.5 Beijing Sinovoice Technology Recent Developments/Updates
  7.27.6 Beijing Sinovoice Technology Competitive Strengths & Weaknesses

8 INDUSTRY CHAIN ANALYSIS

8.1 Online Intelligent Customer Service System Industry Chain
8.2 Online Intelligent Customer Service System Upstream Analysis
8.3 Online Intelligent Customer Service System Midstream Analysis
8.4 Online Intelligent Customer Service System Downstream Analysis

9 RESEARCH FINDINGS AND CONCLUSION

10 APPENDIX

10.1 Methodology
10.2 Research Process and Data Source
10.3 Disclaimer

LIST OF TABLES

Table 1. World Online Intelligent Customer Service System Revenue by Region (2018, 2022 and 2029) & (USD Million), (by Headquarter Location)
Table 2. World Online Intelligent Customer Service System Revenue by Region (2018-2023) & (USD Million), (by Headquarter Location)
Table 3. World Online Intelligent Customer Service System Revenue by Region (2024-2029) & (USD Million), (by Headquarter Location)
Table 4. World Online Intelligent Customer Service System Revenue Market Share by Region (2018-2023), (by Headquarter Location)
Table 5. World Online Intelligent Customer Service System Revenue Market Share by Region (2024-2029), (by Headquarter Location)
Table 6. Major Market Trends
Table 7. World Online Intelligent Customer Service System Consumption Value Growth Rate Forecast by Region (2018 & 2022 & 2029) & (USD Million)
Table 8. World Online Intelligent Customer Service System Consumption Value by Region (2018-2023) & (USD Million)
Table 9. World Online Intelligent Customer Service System Consumption Value Forecast by Region (2024-2029) & (USD Million)
Table 10. World Online Intelligent Customer Service System Revenue by Player (2018-2023) & (USD Million)
Table 11. Revenue Market Share of Key Online Intelligent Customer Service System Players in 2022
Table 12. World Online Intelligent Customer Service System Industry Rank of Major Player, Based on Revenue in 2022
Table 13. Global Online Intelligent Customer Service System Company Evaluation Quadrant
Table 14. Head Office of Key Online Intelligent Customer Service System Player
Table 15. Online Intelligent Customer Service System Market: Company Product Type Footprint
Table 16. Online Intelligent Customer Service System Market: Company Product Application Footprint
Table 17. Online Intelligent Customer Service System Mergers & Acquisitions Activity
Table 18. United States VS China Online Intelligent Customer Service System Market Size Comparison, (2018 & 2022 & 2029) & (USD Million)
Table 19. United States VS China Online Intelligent Customer Service System Consumption Value Comparison, (2018 & 2022 & 2029) & (USD Million)
Table 20. United States Based Online Intelligent Customer Service System Companies, Headquarters (States, Country)
Table 21. United States Based Companies Online Intelligent Customer Service System Revenue, (2018-2023) & (USD Million)
Table 22. United States Based Companies Online Intelligent Customer Service System Revenue Market Share (2018-2023)
Table 23. China Based Online Intelligent Customer Service System Companies, Headquarters (Province, Country)
Table 24. China Based Companies Online Intelligent Customer Service System Revenue, (2018-2023) & (USD Million)
Table 25. China Based Companies Online Intelligent Customer Service System Revenue Market Share (2018-2023)
Table 26. Rest of World Based Online Intelligent Customer Service System Companies, Headquarters (States, Country)
Table 27. Rest of World Based Companies Online Intelligent Customer Service System Revenue, (2018-2023) & (USD Million)
Table 28. Rest of World Based Companies Online Intelligent Customer Service System Revenue Market Share (2018-2023)
Table 29. World Online Intelligent Customer Service System Market Size by Type, (USD Million), 2018 & 2022 & 2029
Table 30. World Online Intelligent Customer Service System Market Size by Type (2018-2023) & (USD Million)
Table 31. World Online Intelligent Customer Service System Market Size by Type (2024-2029) & (USD Million)
Table 32. World Online Intelligent Customer Service System Market Size by Application, (USD Million), 2018 & 2022 & 2029
Table 33. World Online Intelligent Customer Service System Market Size by Application (2018-2023) & (USD Million)
Table 34. World Online Intelligent Customer Service System Market Size by Application (2024-2029) & (USD Million)
Table 35. Watson Assistant (IBM) Basic Information, Area Served and Competitors
Table 36. Watson Assistant (IBM) Major Business
Table 37. Watson Assistant (IBM) Online Intelligent Customer Service System Product and Services
Table 38. Watson Assistant (IBM) Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 39. Watson Assistant (IBM) Recent Developments/Updates
Table 40. Watson Assistant (IBM) Competitive Strengths & Weaknesses
Table 41. MobileMonkey Basic Information, Area Served and Competitors
Table 42. MobileMonkey Major Business
Table 43. MobileMonkey Online Intelligent Customer Service System Product and Services
Table 44. MobileMonkey Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 45. MobileMonkey Recent Developments/Updates
Table 46. MobileMonkey Competitive Strengths & Weaknesses
Table 47. Freshdesk Basic Information, Area Served and Competitors
Table 48. Freshdesk Major Business
Table 49. Freshdesk Online Intelligent Customer Service System Product and Services
Table 50. Freshdesk Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 51. Freshdesk Recent Developments/Updates
Table 52. Freshdesk Competitive Strengths & Weaknesses
Table 53. Oracle Basic Information, Area Served and Competitors
Table 54. Oracle Major Business
Table 55. Oracle Online Intelligent Customer Service System Product and Services
Table 56. Oracle Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 57. Oracle Recent Developments/Updates
Table 58. Oracle Competitive Strengths & Weaknesses
Table 59. Genesys Basic Information, Area Served and Competitors
Table 60. Genesys Major Business
Table 61. Genesys Online Intelligent Customer Service System Product and Services
Table 62. Genesys Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 63. Genesys Recent Developments/Updates
Table 64. Genesys Competitive Strengths & Weaknesses
Table 65. AWS Basic Information, Area Served and Competitors
Table 66. AWS Major Business
Table 67. AWS Online Intelligent Customer Service System Product and Services
Table 68. AWS Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 69. AWS Recent Developments/Updates
Table 70. AWS Competitive Strengths & Weaknesses
Table 71. ItsAlive Basic Information, Area Served and Competitors
Table 72. ItsAlive Major Business
Table 73. ItsAlive Online Intelligent Customer Service System Product and Services
Table 74. ItsAlive Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 75. ItsAlive Recent Developments/Updates
Table 76. ItsAlive Competitive Strengths & Weaknesses
Table 77. Amelia Basic Information, Area Served and Competitors
Table 78. Amelia Major Business
Table 79. Amelia Online Intelligent Customer Service System Product and Services
Table 80. Amelia Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 81. Amelia Recent Developments/Updates
Table 82. Amelia Competitive Strengths & Weaknesses
Table 83. Xpresso.ai Basic Information, Area Served and Competitors
Table 84. Xpresso.ai Major Business
Table 85. Xpresso.ai Online Intelligent Customer Service System Product and Services
Table 86. Xpresso.ai Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 87. Xpresso.ai Recent Developments/Updates
Table 88. Xpresso.ai Competitive Strengths & Weaknesses
Table 89. Reply.ai Basic Information, Area Served and Competitors
Table 90. Reply.ai Major Business
Table 91. Reply.ai Online Intelligent Customer Service System Product and Services
Table 92. Reply.ai Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 93. Reply.ai Recent Developments/Updates
Table 94. Reply.ai Competitive Strengths & Weaknesses
Table 95. Nuance Basic Information, Area Served and Competitors
Table 96. Nuance Major Business
Table 97. Nuance Online Intelligent Customer Service System Product and Services
Table 98. Nuance Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 99. Nuance Recent Developments/Updates
Table 100. Nuance Competitive Strengths & Weaknesses
Table 101. AgentBot Basic Information, Area Served and Competitors
Table 102. AgentBot Major Business
Table 103. AgentBot Online Intelligent Customer Service System Product and Services
Table 104. AgentBot Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 105. AgentBot Recent Developments/Updates
Table 106. AgentBot Competitive Strengths & Weaknesses
Table 107. Botsify Basic Information, Area Served and Competitors
Table 108. Botsify Major Business
Table 109. Botsify Online Intelligent Customer Service System Product and Services
Table 110. Botsify Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 111. Botsify Recent Developments/Updates
Table 112. Botsify Competitive Strengths & Weaknesses
Table 113. Bold 360 Basic Information, Area Served and Competitors
Table 114. Bold 360 Major Business
Table 115. Bold 360 Online Intelligent Customer Service System Product and Services
Table 116. Bold 360 Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 117. Bold 360 Recent Developments/Updates
Table 118. Bold 360 Competitive Strengths & Weaknesses
Table 119. Acquire.io Basic Information, Area Served and Competitors
Table 120. Acquire.io Major Business
Table 121. Acquire.io Online Intelligent Customer Service System Product and Services
Table 122. Acquire.io Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 123. Acquire.io Recent Developments/Updates
Table 124. Acquire.io Competitive Strengths & Weaknesses
Table 125. SnapEngage Basic Information, Area Served and Competitors
Table 126. SnapEngage Major Business
Table 127. SnapEngage Online Intelligent Customer Service System Product and Services
Table 128. SnapEngage Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 129. SnapEngage Recent Developments/Updates
Table 130. SnapEngage Competitive Strengths & Weaknesses
Table 131. WP-Chatbot Basic Information, Area Served and Competitors
Table 132. WP-Chatbot Major Business
Table 133. WP-Chatbot Online Intelligent Customer Service System Product and Services
Table 134. WP-Chatbot Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 135. WP-Chatbot Recent Developments/Updates
Table 136. WP-Chatbot Competitive Strengths & Weaknesses
Table 137. DialogFlow Basic Information, Area Served and Competitors
Table 138. DialogFlow Major Business
Table 139. DialogFlow Online Intelligent Customer Service System Product and Services
Table 140. DialogFlow Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 141. DialogFlow Recent Developments/Updates
Table 142. DialogFlow Competitive Strengths & Weaknesses
Table 143. Conversable Basic Information, Area Served and Competitors
Table 144. Conversable Major Business
Table 145. Conversable Online Intelligent Customer Service System Product and Services
Table 146. Conversable Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 147. Conversable Recent Developments/Updates
Table 148. Conversable Competitive Strengths & Weaknesses
Table 149. Pandorabots Basic Information, Area Served and Competitors
Table 150. Pandorabots Major Business
Table 151. Pandorabots Online Intelligent Customer Service System Product and Services
Table 152. Pandorabots Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 153. Pandorabots Recent Developments/Updates
Table 154. Pandorabots Competitive Strengths & Weaknesses
Table 155. ChattyPeople Basic Information, Area Served and Competitors
Table 156. ChattyPeople Major Business
Table 157. ChattyPeople Online Intelligent Customer Service System Product and Services
Table 158. ChattyPeople Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 159. ChattyPeople Recent Developments/Updates
Table 160. ChattyPeople Competitive Strengths & Weaknesses
Table 161. ActiveChat Basic Information, Area Served and Competitors
Table 162. ActiveChat Major Business
Table 163. ActiveChat Online Intelligent Customer Service System Product and Services
Table 164. ActiveChat Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 165. ActiveChat Recent Developments/Updates
Table 166. ActiveChat Competitive Strengths & Weaknesses
Table 167. Shanghai Xiaoi Robot Technology Basic Information, Area Served and Competitors
Table 168. Shanghai Xiaoi Robot Technology Major Business
Table 169. Shanghai Xiaoi Robot Technology Online Intelligent Customer Service System Product and Services
Table 170. Shanghai Xiaoi Robot Technology Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 171. Shanghai Xiaoi Robot Technology Recent Developments/Updates
Table 172. Shanghai Xiaoi Robot Technology Competitive Strengths & Weaknesses
Table 173. Beijing Wofengshidai Data Technology Basic Information, Area Served and Competitors
Table 174. Beijing Wofengshidai Data Technology Major Business
Table 175. Beijing Wofengshidai Data Technology Online Intelligent Customer Service System Product and Services
Table 176. Beijing Wofengshidai Data Technology Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 177. Beijing Wofengshidai Data Technology Recent Developments/Updates
Table 178. Beijing Wofengshidai Data Technology Competitive Strengths & Weaknesses
Table 179. Beijing Yizhangyunfeng Tech Basic Information, Area Served and Competitors
Table 180. Beijing Yizhangyunfeng Tech Major Business
Table 181. Beijing Yizhangyunfeng Tech Online Intelligent Customer Service System Product and Services
Table 182. Beijing Yizhangyunfeng Tech Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 183. Beijing Yizhangyunfeng Tech Recent Developments/Updates
Table 184. Beijing Yizhangyunfeng Tech Competitive Strengths & Weaknesses
Table 185. Nanjing Yunwen Network Technology Basic Information, Area Served and Competitors
Table 186. Nanjing Yunwen Network Technology Major Business
Table 187. Nanjing Yunwen Network Technology Online Intelligent Customer Service System Product and Services
Table 188. Nanjing Yunwen Network Technology Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 189. Nanjing Yunwen Network Technology Recent Developments/Updates
Table 190. Beijing Sinovoice Technology Basic Information, Area Served and Competitors
Table 191. Beijing Sinovoice Technology Major Business
Table 192. Beijing Sinovoice Technology Online Intelligent Customer Service System Product and Services
Table 193. Beijing Sinovoice Technology Online Intelligent Customer Service System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 194. Global Key Players of Online Intelligent Customer Service System Upstream (Raw Materials)
Table 195. Online Intelligent Customer Service System Typical Customers

LIST OF FIGURES

Figure 1. Online Intelligent Customer Service System Picture
Figure 2. World Online Intelligent Customer Service System Total Market Size: 2018 & 2022 & 2029, (USD Million)
Figure 3. World Online Intelligent Customer Service System Total Market Size (2018-2029) & (USD Million)
Figure 4. World Online Intelligent Customer Service System Revenue Market Share by Region (2018, 2022 and 2029) & (USD Million) , (by Headquarter Location)
Figure 5. World Online Intelligent Customer Service System Revenue Market Share by Region (2018-2029), (by Headquarter Location)
Figure 6. United States Based Company Online Intelligent Customer Service System Revenue (2018-2029) & (USD Million)
Figure 7. China Based Company Online Intelligent Customer Service System Revenue (2018-2029) & (USD Million)
Figure 8. Europe Based Company Online Intelligent Customer Service System Revenue (2018-2029) & (USD Million)
Figure 9. Japan Based Company Online Intelligent Customer Service System Revenue (2018-2029) & (USD Million)
Figure 10. South Korea Based Company Online Intelligent Customer Service System Revenue (2018-2029) & (USD Million)
Figure 11. ASEAN Based Company Online Intelligent Customer Service System Revenue (2018-2029) & (USD Million)
Figure 12. India Based Company Online Intelligent Customer Service System Revenue (2018-2029) & (USD Million)
Figure 13. Online Intelligent Customer Service System Market Drivers
Figure 14. Factors Affecting Demand
Figure 15. World Online Intelligent Customer Service System Consumption Value (2018-2029) & (USD Million)
Figure 16. World Online Intelligent Customer Service System Consumption Value Market Share by Region (2018-2029)
Figure 17. United States Online Intelligent Customer Service System Consumption Value (2018-2029) & (USD Million)
Figure 18. China Online Intelligent Customer Service System Consumption Value (2018-2029) & (USD Million)
Figure 19. Europe Online Intelligent Customer Service System Consumption Value (2018-2029) & (USD Million)
Figure 20. Japan Online Intelligent Customer Service System Consumption Value (2018-2029) & (USD Million)
Figure 21. South Korea Online Intelligent Customer Service System Consumption Value (2018-2029) & (USD Million)
Figure 22. ASEAN Online Intelligent Customer Service System Consumption Value (2018-2029) & (USD Million)
Figure 23. India Online Intelligent Customer Service System Consumption Value (2018-2029) & (USD Million)
Figure 24. Producer Shipments of Online Intelligent Customer Service System by Player Revenue ($MM) and Market Share (%): 2022
Figure 25. Global Four-firm Concentration Ratios (CR4) for Online Intelligent Customer Service System Markets in 2022
Figure 26. Global Four-firm Concentration Ratios (CR8) for Online Intelligent Customer Service System Markets in 2022
Figure 27. United States VS China: Online Intelligent Customer Service System Revenue Market Share Comparison (2018 & 2022 & 2029)
Figure 28. United States VS China: Online Intelligent Customer Service System Consumption Value Market Share Comparison (2018 & 2022 & 2029)
Figure 29. World Online Intelligent Customer Service System Market Size by Type, (USD Million), 2018 & 2022 & 2029
Figure 30. World Online Intelligent Customer Service System Market Size Market Share by Type in 2022
Figure 31. Text Chatbot
Figure 32. Voice Chatbot
Figure 33. World Online Intelligent Customer Service System Market Size Market Share by Type (2018-2029)
Figure 34. World Online Intelligent Customer Service System Market Size by Application, (USD Million), 2018 & 2022 & 2029
Figure 35. World Online Intelligent Customer Service System Market Size Market Share by Application in 2022
Figure 36. Enterprise Website
Figure 37. Online Store
Figure 38. Other
Figure 39. Online Intelligent Customer Service System Industrial Chain
Figure 40. Methodology
Figure 41. Research Process and Data Source


More Publications