Global and Japan Customer Effort Score (CES) Software Market Size, Status and Forecast 2020-2026

September 2020 | 97 pages | ID: G26DF1D576F5EN
QYResearch

Abstracts

Global Customer Effort Score (CES) Software Scope and Market Size
Customer Effort Score (CES) Software market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Customer Effort Score (CES) Software market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.
Market segment by Type, the product can be split into

• On-premise
• Cloud Based

Market segment by Application, split into

• SMEs
• Large Enterprises

Based on regional and country-level analysis, the Customer Effort Score (CES) Software market has been segmented as follows:

• North America
• United States
• Canada
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic
• Rest of Europe
• Asia-Pacific
• China
• Japan
• South Korea
• Southeast Asia
• India
• Australia
• Rest of Asia-Pacific
• Latin America
• Mexico
• Brazil
• Middle East & Africa
• Turkey
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

In the competitive analysis section of the report, leading as well as prominent players of the global Customer Effort Score (CES) Software market are broadly studied on the basis of key factors. The report offers comprehensive analysis and accurate statistics on revenue by the player for the period 2015-2020. It also offers detailed analysis supported by reliable statistics on price and revenue (global level) by player for the period 2015-2020.
The key players covered in this study

• Wootric
• Delighted
• Zonka Technologies
• Boast
• SurveySensum
• CheckMarket
• HubSpot
• CloudCherry
• Nicereply
• SurveyMonkey
• Hotjar

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Market Analysis by Type
  1.2.1 Global Customer Effort Score (CES) Software Market Size Growth Rate by Type: 2020 VS 2026
  1.2.2 On-premise
  1.2.3 Cloud Based
1.3 Market by Application
  1.3.1 Global Customer Effort Score (CES) Software Market Share by Application: 2020 VS 2026
  1.3.2 SMEs
  1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered

2 GLOBAL GROWTH TRENDS

2.1 Global Customer Effort Score (CES) Software Market Perspective (2015-2026)
2.2 Global Customer Effort Score (CES) Software Growth Trends by Regions
  2.2.1 Customer Effort Score (CES) Software Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 Customer Effort Score (CES) Software Historic Market Share by Regions (2015-2020)
  2.2.3 Customer Effort Score (CES) Software Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Market Restraints

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top Customer Effort Score (CES) Software Players by Market Size
  3.1.1 Global Top Customer Effort Score (CES) Software Players by Revenue (2015-2020)
  3.1.2 Global Customer Effort Score (CES) Software Revenue Market Share by Players (2015-2020)
3.2 Global Customer Effort Score (CES) Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.3 Players Covered: Ranking by Customer Effort Score (CES) Software Revenue
3.4 Global Customer Effort Score (CES) Software Market Concentration Ratio
  3.4.1 Global Customer Effort Score (CES) Software Market Concentration Ratio (CR5 and HHI)
  3.4.2 Global Top 10 and Top 5 Companies by Customer Effort Score (CES) Software Revenue in 2019
3.5 Key Players Customer Effort Score (CES) Software Area Served
3.6 Key Players Customer Effort Score (CES) Software Product Solution and Service
3.7 Date of Enter into Customer Effort Score (CES) Software Market
3.8 Mergers & Acquisitions, Expansion Plans

4 CUSTOMER EFFORT SCORE (CES) SOFTWARE BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global Customer Effort Score (CES) Software Historic Market Size by Type (2015-2020)
4.2 Global Customer Effort Score (CES) Software Forecasted Market Size by Type (2021-2026)

5 CUSTOMER EFFORT SCORE (CES) SOFTWARE BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global Customer Effort Score (CES) Software Historic Market Size by Application (2015-2020)
5.2 Global Customer Effort Score (CES) Software Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America Customer Effort Score (CES) Software Market Size (2015-2026)
6.2 North America Customer Effort Score (CES) Software Market Size by Type (2015-2020)
6.3 North America Customer Effort Score (CES) Software Market Size by Application (2015-2020)
6.4 North America Customer Effort Score (CES) Software Market Size by Country (2015-2020)
  6.4.1 United States
  6.4.2 Canada

7 EUROPE

7.1 Europe Customer Effort Score (CES) Software Market Size (2015-2026)
7.2 Europe Customer Effort Score (CES) Software Market Size by Type (2015-2020)
7.3 Europe Customer Effort Score (CES) Software Market Size by Application (2015-2020)
7.4 Europe Customer Effort Score (CES) Software Market Size by Country (2015-2020)
  7.4.1 Germany
  7.4.2 France
  7.4.3 U.K.
  7.4.4 Italy
  7.4.5 Russia
  7.4.6 Nordic
  7.4.7 Rest of Europe

8 CHINA

8.1 China Customer Effort Score (CES) Software Market Size (2015-2026)
8.2 China Customer Effort Score (CES) Software Market Size by Type (2015-2020)
8.3 China Customer Effort Score (CES) Software Market Size by Application (2015-2020)
8.4 China Customer Effort Score (CES) Software Market Size by Region (2015-2020)
  8.4.1 China
  8.4.2 Japan
  8.4.3 South Korea
  8.4.4 Southeast Asia
  8.4.5 India
  8.4.6 Australia
  8.4.7 Rest of Asia-Pacific

9 JAPAN

9.1 Japan Customer Effort Score (CES) Software Market Size (2015-2026)
9.2 Japan Customer Effort Score (CES) Software Market Size by Type (2015-2020)
9.3 Japan Customer Effort Score (CES) Software Market Size by Application (2015-2020)
9.4 Japan Customer Effort Score (CES) Software Market Size by Country (2015-2020)
  9.4.1 Mexico
  9.4.2 Brazil

10 SOUTHEAST ASIA

10.1 Southeast Asia Customer Effort Score (CES) Software Market Size (2015-2026)
10.2 Southeast Asia Customer Effort Score (CES) Software Market Size by Type (2015-2020)
10.3 Southeast Asia Customer Effort Score (CES) Software Market Size by Application (2015-2020)
10.4 Southeast Asia Customer Effort Score (CES) Software Market Size by Country (2015-2020)
  10.4.1 Turkey
  10.4.2 Saudi Arabia
  10.4.3 UAE
  10.4.4 Rest of Middle East & Africa

11KEY PLAYERS PROFILES

11.1 Wootric
  11.1.1 Wootric Company Details
  11.1.2 Wootric Business Overview
  11.1.3 Wootric Customer Effort Score (CES) Software Introduction
  11.1.4 Wootric Revenue in Customer Effort Score (CES) Software Business (2015-2020))
  11.1.5 Wootric Recent Development
11.2 Delighted
  11.2.1 Delighted Company Details
  11.2.2 Delighted Business Overview
  11.2.3 Delighted Customer Effort Score (CES) Software Introduction
  11.2.4 Delighted Revenue in Customer Effort Score (CES) Software Business (2015-2020)
  11.2.5 Delighted Recent Development
11.3 Zonka Technologies
  11.3.1 Zonka Technologies Company Details
  11.3.2 Zonka Technologies Business Overview
  11.3.3 Zonka Technologies Customer Effort Score (CES) Software Introduction
  11.3.4 Zonka Technologies Revenue in Customer Effort Score (CES) Software Business (2015-2020)
  11.3.5 Zonka Technologies Recent Development
11.4 Boast
  11.4.1 Boast Company Details
  11.4.2 Boast Business Overview
  11.4.3 Boast Customer Effort Score (CES) Software Introduction
  11.4.4 Boast Revenue in Customer Effort Score (CES) Software Business (2015-2020)
  11.4.5 Boast Recent Development
11.5 SurveySensum
  11.5.1 SurveySensum Company Details
  11.5.2 SurveySensum Business Overview
  11.5.3 SurveySensum Customer Effort Score (CES) Software Introduction
  11.5.4 SurveySensum Revenue in Customer Effort Score (CES) Software Business (2015-2020)
  11.5.5 SurveySensum Recent Development
11.6 CheckMarket
  11.6.1 CheckMarket Company Details
  11.6.2 CheckMarket Business Overview
  11.6.3 CheckMarket Customer Effort Score (CES) Software Introduction
  11.6.4 CheckMarket Revenue in Customer Effort Score (CES) Software Business (2015-2020)
  11.6.5 CheckMarket Recent Development
11.7 HubSpot
  11.7.1 HubSpot Company Details
  11.7.2 HubSpot Business Overview
  11.7.3 HubSpot Customer Effort Score (CES) Software Introduction
  11.7.4 HubSpot Revenue in Customer Effort Score (CES) Software Business (2015-2020)
  11.7.5 HubSpot Recent Development
11.8 CloudCherry
  11.8.1 CloudCherry Company Details
  11.8.2 CloudCherry Business Overview
  11.8.3 CloudCherry Customer Effort Score (CES) Software Introduction
  11.8.4 CloudCherry Revenue in Customer Effort Score (CES) Software Business (2015-2020)
  11.8.5 CloudCherry Recent Development
11.9 Nicereply
  11.9.1 Nicereply Company Details
  11.9.2 Nicereply Business Overview
  11.9.3 Nicereply Customer Effort Score (CES) Software Introduction
  11.9.4 Nicereply Revenue in Customer Effort Score (CES) Software Business (2015-2020)
  11.9.5 Nicereply Recent Development
11.10 SurveyMonkey
  11.10.1 SurveyMonkey Company Details
  11.10.2 SurveyMonkey Business Overview
  11.10.3 SurveyMonkey Customer Effort Score (CES) Software Introduction
  11.10.4 SurveyMonkey Revenue in Customer Effort Score (CES) Software Business (2015-2020)
  11.10.5 SurveyMonkey Recent Development
11.11 Hotjar
  10.11.1 Hotjar Company Details
  10.11.2 Hotjar Business Overview
  10.11.3 Hotjar Customer Effort Score (CES) Software Introduction
  10.11.4 Hotjar Revenue in Customer Effort Score (CES) Software Business (2015-2020)
  10.11.5 Hotjar Recent Development

12ANALYST'S VIEWPOINTS/CONCLUSIONS

13APPENDIX

13.1 Research Methodology
  13.1.1 Methodology/Research Approach
  13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. Global Customer Effort Score (CES) Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 3. Key Players of On-premise
Table 4. Key Players of Cloud Based
Table 5. Global Customer Effort Score (CES) Software Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 6. Global Customer Effort Score (CES) Software Market Size by Regions (US$ Million): 2020 VS 2026
Table 7. Global Customer Effort Score (CES) Software Market Size by Regions (2015-2020) (US$ Million)
Table 8. Global Customer Effort Score (CES) Software Market Share by Regions (2015-2020)
Table 9. Global Customer Effort Score (CES) Software Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 10. Global Customer Effort Score (CES) Software Market Share by Regions (2021-2026)
Table 11. Customer Effort Score (CES) Software Market Market Trends
Table 12. Customer Effort Score (CES) Software Market Drivers
Table 13. Customer Effort Score (CES) Software Market Challenges
Table 14. Customer Effort Score (CES) Software Market Restraints
Table 15. Global Customer Effort Score (CES) Software Revenue by Players (2015-2020) (US$ Million)
Table 16. Global Customer Effort Score (CES) Software Market Share by Players (2015-2020)
Table 17. Global Top Customer Effort Score (CES) Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Effort Score (CES) Software as of 2019)
Table 18. Global Customer Effort Score (CES) Software by Players Market Concentration Ratio (CR5 and HHI)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Customer Effort Score (CES) Software Product Solution and Service
Table 21. Mergers & Acquisitions, Expansion Plans
Table 22. Global Customer Effort Score (CES) Software Market Size by Type (2015-2020) (US$ Million)
Table 23. Global Customer Effort Score (CES) Software Market Size Share by Type (2015-2020)
Table 24. Global Customer Effort Score (CES) Software Revenue Market Share by Type (2021-2026)
Table 25. Global Customer Effort Score (CES) Software Market Size Share by Application (2015-2020)
Table 26. Global Customer Effort Score (CES) Software Market Size by Application (2015-2020) (US$ Million)
Table 27. Global Customer Effort Score (CES) Software Market Size Share by Application (2021-2026)
Table 28. North America Customer Effort Score (CES) Software Market Size by Type (2015-2020) (US$ Million)
Table 29. North America Customer Effort Score (CES) Software Market Share by Type (2015-2020)
Table 30. North America Customer Effort Score (CES) Software Market Size by Application (2015-2020) (US$ Million)
Table 31. North America Customer Effort Score (CES) Software Market Share by Application (2015-2020)
Table 32. North America Customer Effort Score (CES) Software Market Size by Country (US$ Million) (2015-2020)
Table 33. North America Customer Effort Score (CES) Software Market Share by Country (2015-2020)
Table 34. Europe Customer Effort Score (CES) Software Market Size by Type (2015-2020) (US$ Million)
Table 35. Europe Customer Effort Score (CES) Software Market Share by Type (2015-2020)
Table 36. Europe Customer Effort Score (CES) Software Market Size by Application (2015-2020) (US$ Million)
Table 37. Europe Customer Effort Score (CES) Software Market Share by Application (2015-2020)
Table 38. Europe Customer Effort Score (CES) Software Market Size by Country (US$ Million) (2015-2020)
Table 39. Europe Customer Effort Score (CES) Software Market Share by Country (2015-2020)
Table 40. China Customer Effort Score (CES) Software Market Size by Type (2015-2020) (US$ Million)
Table 41. China Customer Effort Score (CES) Software Market Share by Type (2015-2020)
Table 42. China Customer Effort Score (CES) Software Market Size by Application (2015-2020) (US$ Million)
Table 43. China Customer Effort Score (CES) Software Market Share by Application (2015-2020)
Table 44. China Customer Effort Score (CES) Software Market Size by Region (US$ Million) (2015-2020)
Table 45. China Customer Effort Score (CES) Software Market Share by Region (2015-2020)
Table 46. Japan Customer Effort Score (CES) Software Market Size by Type (2015-2020) (US$ Million)
Table 47. Japan Customer Effort Score (CES) Software Market Share by Type (2015-2020)
Table 48. Japan Customer Effort Score (CES) Software Market Size by Application (2015-2020) (US$ Million)
Table 49. Japan Customer Effort Score (CES) Software Market Share by Application (2015-2020)
Table 50. Japan Customer Effort Score (CES) Software Market Size by Country (US$ Million) (2015-2020)
Table 51. Japan Customer Effort Score (CES) Software Market Share by Country (2015-2020)
Table 52. Southeast Asia Customer Effort Score (CES) Software Market Size by Type (2015-2020) (US$ Million)
Table 53. Southeast Asia Customer Effort Score (CES) Software Market Share by Type (2015-2020)
Table 54. Southeast Asia Customer Effort Score (CES) Software Market Size by Application (2015-2020) (US$ Million)
Table 55. Southeast Asia Customer Effort Score (CES) Software Market Share by Application (2015-2020)
Table 56. Southeast Asia Customer Effort Score (CES) Software Market Size by Country (US$ Million) (2015-2020)
Table 57. Southeast Asia Customer Effort Score (CES) Software Market Share by Country (2015-2020)
Table 58. Wootric Company Details
Table 59. Wootric Business Overview
Table 60. Wootric Product
Table 61. Wootric Revenue in Customer Effort Score (CES) Software Business (2015-2020) (US$ Million)
Table 62. Wootric Recent Development
Table 63. Delighted Company Details
Table 64. Delighted Business Overview
Table 65. Delighted Product
Table 66. Delighted Revenue in Customer Effort Score (CES) Software Business (2015-2020) (US$ Million)
Table 67. Delighted Recent Development
Table 68. Zonka Technologies Company Details
Table 69. Zonka Technologies Business Overview
Table 70. Zonka Technologies Product
Table 71. Zonka Technologies Revenue in Customer Effort Score (CES) Software Business (2015-2020) (US$ Million)
Table 72. Zonka Technologies Recent Development
Table 73. Boast Company Details
Table 74. Boast Business Overview
Table 75. Boast Product
Table 76. Boast Revenue in Customer Effort Score (CES) Software Business (2015-2020) (US$ Million)
Table 77. Boast Recent Development
Table 78. SurveySensum Company Details
Table 79. SurveySensum Business Overview
Table 80. SurveySensum Product
Table 81. SurveySensum Revenue in Customer Effort Score (CES) Software Business (2015-2020) (US$ Million)
Table 82. SurveySensum Recent Development
Table 83. CheckMarket Company Details
Table 84. CheckMarket Business Overview
Table 85. CheckMarket Product
Table 86. CheckMarket Revenue in Customer Effort Score (CES) Software Business (2015-2020) (US$ Million)
Table 87. CheckMarket Recent Development
Table 88. HubSpot Company Details
Table 89. HubSpot Business Overview
Table 90. HubSpot Product
Table 91. HubSpot Revenue in Customer Effort Score (CES) Software Business (2015-2020) (US$ Million)
Table 92. HubSpot Recent Development
Table 93. CloudCherry Business Overview
Table 94. CloudCherry Product
Table 95. CloudCherry Company Details
Table 96. CloudCherry Revenue in Customer Effort Score (CES) Software Business (2015-2020) (US$ Million)
Table 97. CloudCherry Recent Development
Table 98. Nicereply Company Details
Table 99. Nicereply Business Overview
Table 100. Nicereply Product
Table 101. Nicereply Revenue in Customer Effort Score (CES) Software Business (2015-2020) (US$ Million)
Table 102. Nicereply Recent Development
Table 103. SurveyMonkey Company Details
Table 104. SurveyMonkey Business Overview
Table 105. SurveyMonkey Product
Table 106. SurveyMonkey Revenue in Customer Effort Score (CES) Software Business (2015-2020) (US$ Million)
Table 107. SurveyMonkey Recent Development
Table 108. Hotjar Company Details
Table 109. Hotjar Business Overview
Table 110. Hotjar Product
Table 111. Hotjar Revenue in Customer Effort Score (CES) Software Business (2015-2020) (US$ Million)
Table 112. Hotjar Recent Development
Table 113. Research Programs/Design for This Report
Table 114. Key Data Information from Secondary Sources
Table 115. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global Customer Effort Score (CES) Software Market Share by Type: 2020 VS 2026
Figure 2. On-premise Features
Figure 3. Cloud Based Features
Figure 4. Global Customer Effort Score (CES) Software Market Share by Application: 2020 VS 2026
Figure 5. SMEs Case Studies
Figure 6. Large Enterprises Case Studies
Figure 7. Customer Effort Score (CES) Software Report Years Considered
Figure 8. Global Customer Effort Score (CES) Software Market Size (US$ Million), YoY Growth 2015-2026
Figure 9. Global Customer Effort Score (CES) Software Market Share by Regions: 2020 VS 2026
Figure 10. Global Customer Effort Score (CES) Software Market Share by Regions (2021-2026)
Figure 11. Global Customer Effort Score (CES) Software Market Share by Players in 2019
Figure 12. Global Top Customer Effort Score (CES) Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Effort Score (CES) Software as of 2019
Figure 13. The Top 10 and 5 Players Market Share by Customer Effort Score (CES) Software Revenue in 2019
Figure 14. North America Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 15. United States Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 16. Canada Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 17. Europe Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 18. Germany Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 19. France Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 20. U.K. Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 21. Italy Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 22. Russia Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 23. Nordic Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 24. Rest of Europe Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 25. Asia-Pacific Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 26. China Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 27. Japan Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 28. South Korea Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 29. Southeast Asia Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 30. India Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 31. Australia Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 32. Rest of Asia-Pacific Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 33. Latin America Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 34. Mexico Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 35. Brazil Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 36. Middle East & Africa Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 37. Turkey Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 38. Saudi Arabia Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 39. UAE Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 40. Rest of Middle East & Africa Customer Effort Score (CES) Software Market Size YoY Growth (2015-2026) & (US$ Million)
Figure 41. Wootric Revenue Growth Rate in Customer Effort Score (CES) Software Business (2015-2020)
Figure 42. Delighted Revenue Growth Rate in Customer Effort Score (CES) Software Business (2015-2020)
Figure 43. Zonka Technologies Revenue Growth Rate in Customer Effort Score (CES) Software Business (2015-2020)
Figure 44. Boast Revenue Growth Rate in Customer Effort Score (CES) Software Business (2015-2020)
Figure 45. SurveySensum Revenue Growth Rate in Customer Effort Score (CES) Software Business (2015-2020)
Figure 46. CheckMarket Revenue Growth Rate in Customer Effort Score (CES) Software Business (2015-2020)
Figure 47. HubSpot Revenue Growth Rate in Customer Effort Score (CES) Software Business (2015-2020)
Figure 48. CloudCherry Revenue Growth Rate in Customer Effort Score (CES) Software Business (2015-2020)
Figure 49. Nicereply Revenue Growth Rate in Customer Effort Score (CES) Software Business (2015-2020)
Figure 50. SurveyMonkey Revenue Growth Rate in Customer Effort Score (CES) Software Business (2015-2020)
Figure 51. Hotjar Revenue Growth Rate in Customer Effort Score (CES) Software Business (2015-2020)
Figure 52. Bottom-up and Top-down Approaches for This Report
Figure 53. Data Triangulation
Figure 54. Key Executives Interviewed