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Global IT Service Management (ITSM) Market 2024 by Company, Regions, Type and Application, Forecast to 2030

July 2024 | 151 pages | ID: G33DFA028090EN
GlobalInfoResearch

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According to our (Global Info Research) latest study, the global IT Service Management (ITSM) market size was valued at USD 999.1 million in 2023 and is forecast to a readjusted size of USD 1350.8 million by 2030 with a CAGR of 4.4% during review period.

IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.

Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement.

The Global Info Research report includes an overview of the development of the IT Service Management (ITSM) industry chain, the market status of SMEs (Cloud-based, On-Premises), Large Enterprises (Cloud-based, On-Premises), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of IT Service Management (ITSM).

Regionally, the report analyzes the IT Service Management (ITSM) markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global IT Service Management (ITSM) market, with robust domestic demand, supportive policies, and a strong manufacturing base.

Key Features:

The report presents comprehensive understanding of the IT Service Management (ITSM) market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the IT Service Management (ITSM) industry.

The report involves analyzing the market at a macro level:

Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Cloud-based, On-Premises).

Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the IT Service Management (ITSM) market.

Regional Analysis: The report involves examining the IT Service Management (ITSM) market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.

Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the IT Service Management (ITSM) market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.

The report also involves a more granular approach to IT Service Management (ITSM):

Company Analysis: Report covers individual IT Service Management (ITSM) players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.

Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards IT Service Management (ITSM) This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (SMEs, Large Enterprises).

Technology Analysis: Report covers specific technologies relevant to IT Service Management (ITSM). It assesses the current state, advancements, and potential future developments in IT Service Management (ITSM) areas.

Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the IT Service Management (ITSM) market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.

Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.

Market Segmentation

IT Service Management (ITSM) market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.

Market segment by Type
  • Cloud-based
  • On-Premises
Market segment by Application
  • SMEs
  • Large Enterprises
Market segment by players, this report covers
  • ServiceNow
  • Atlassian
  • Ivanti (HEAT Software)
  • IBM
  • Broadcom
  • BMC Software
  • ASG Software
  • Axios Systems
  • SAP
  • Cherwell Software
  • Micro Focus (Formerly HPE)
  • Freshworks
  • Ultimo
  • Epicor
  • TOPdesk
  • Samanage
  • Agiloft Service
  • Symantec
  • SysAid
  • SolarWinds
  • Autotask
Market segment by regions, regional analysis covers
  • North America (United States, Canada, and Mexico)
  • Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
  • Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
  • South America (Brazil, Argentina and Rest of South America)
  • Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:

Chapter 1, to describe IT Service Management (ITSM) product scope, market overview, market estimation caveats and base year.

Chapter 2, to profile the top players of IT Service Management (ITSM), with revenue, gross margin and global market share of IT Service Management (ITSM) from 2019 to 2024.

Chapter 3, the IT Service Management (ITSM) competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.

Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.

Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and IT Service Management (ITSM) market forecast, by regions, type and application, with consumption value, from 2025 to 2030.

Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.

Chapter 12, the key raw materials and key suppliers, and industry chain of IT Service Management (ITSM).

Chapter 13, to describe IT Service Management (ITSM) research findings and conclusion.
1 MARKET OVERVIEW

1.1 Product Overview and Scope of IT Service Management (ITSM)
1.2 Market Estimation Caveats and Base Year
1.3 Classification of IT Service Management (ITSM) by Type
  1.3.1 Overview: Global IT Service Management (ITSM) Market Size by Type: 2019 Versus 2023 Versus 2030
  1.3.2 Global IT Service Management (ITSM) Consumption Value Market Share by Type in 2023
  1.3.3 Cloud-based
  1.3.4 On-Premises
1.4 Global IT Service Management (ITSM) Market by Application
  1.4.1 Overview: Global IT Service Management (ITSM) Market Size by Application: 2019 Versus 2023 Versus 2030
  1.4.2 SMEs
  1.4.3 Large Enterprises
1.5 Global IT Service Management (ITSM) Market Size & Forecast
1.6 Global IT Service Management (ITSM) Market Size and Forecast by Region
  1.6.1 Global IT Service Management (ITSM) Market Size by Region: 2019 VS 2023 VS 2030
  1.6.2 Global IT Service Management (ITSM) Market Size by Region, (2019-2030)
  1.6.3 North America IT Service Management (ITSM) Market Size and Prospect (2019-2030)
  1.6.4 Europe IT Service Management (ITSM) Market Size and Prospect (2019-2030)
  1.6.5 Asia-Pacific IT Service Management (ITSM) Market Size and Prospect (2019-2030)
  1.6.6 South America IT Service Management (ITSM) Market Size and Prospect (2019-2030)
  1.6.7 Middle East and Africa IT Service Management (ITSM) Market Size and Prospect (2019-2030)

2 COMPANY PROFILES

2.1 ServiceNow
  2.1.1 ServiceNow Details
  2.1.2 ServiceNow Major Business
  2.1.3 ServiceNow IT Service Management (ITSM) Product and Solutions
  2.1.4 ServiceNow IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.1.5 ServiceNow Recent Developments and Future Plans
2.2 Atlassian
  2.2.1 Atlassian Details
  2.2.2 Atlassian Major Business
  2.2.3 Atlassian IT Service Management (ITSM) Product and Solutions
  2.2.4 Atlassian IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.2.5 Atlassian Recent Developments and Future Plans
2.3 Ivanti (HEAT Software)
  2.3.1 Ivanti (HEAT Software) Details
  2.3.2 Ivanti (HEAT Software) Major Business
  2.3.3 Ivanti (HEAT Software) IT Service Management (ITSM) Product and Solutions
  2.3.4 Ivanti (HEAT Software) IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.3.5 Ivanti (HEAT Software) Recent Developments and Future Plans
2.4 IBM
  2.4.1 IBM Details
  2.4.2 IBM Major Business
  2.4.3 IBM IT Service Management (ITSM) Product and Solutions
  2.4.4 IBM IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.4.5 IBM Recent Developments and Future Plans
2.5 Broadcom
  2.5.1 Broadcom Details
  2.5.2 Broadcom Major Business
  2.5.3 Broadcom IT Service Management (ITSM) Product and Solutions
  2.5.4 Broadcom IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.5.5 Broadcom Recent Developments and Future Plans
2.6 BMC Software
  2.6.1 BMC Software Details
  2.6.2 BMC Software Major Business
  2.6.3 BMC Software IT Service Management (ITSM) Product and Solutions
  2.6.4 BMC Software IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.6.5 BMC Software Recent Developments and Future Plans
2.7 ASG Software
  2.7.1 ASG Software Details
  2.7.2 ASG Software Major Business
  2.7.3 ASG Software IT Service Management (ITSM) Product and Solutions
  2.7.4 ASG Software IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.7.5 ASG Software Recent Developments and Future Plans
2.8 Axios Systems
  2.8.1 Axios Systems Details
  2.8.2 Axios Systems Major Business
  2.8.3 Axios Systems IT Service Management (ITSM) Product and Solutions
  2.8.4 Axios Systems IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.8.5 Axios Systems Recent Developments and Future Plans
2.9 SAP
  2.9.1 SAP Details
  2.9.2 SAP Major Business
  2.9.3 SAP IT Service Management (ITSM) Product and Solutions
  2.9.4 SAP IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.9.5 SAP Recent Developments and Future Plans
2.10 Cherwell Software
  2.10.1 Cherwell Software Details
  2.10.2 Cherwell Software Major Business
  2.10.3 Cherwell Software IT Service Management (ITSM) Product and Solutions
  2.10.4 Cherwell Software IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.10.5 Cherwell Software Recent Developments and Future Plans
2.11 Micro Focus (Formerly HPE)
  2.11.1 Micro Focus (Formerly HPE) Details
  2.11.2 Micro Focus (Formerly HPE) Major Business
  2.11.3 Micro Focus (Formerly HPE) IT Service Management (ITSM) Product and Solutions
  2.11.4 Micro Focus (Formerly HPE) IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.11.5 Micro Focus (Formerly HPE) Recent Developments and Future Plans
2.12 Freshworks
  2.12.1 Freshworks Details
  2.12.2 Freshworks Major Business
  2.12.3 Freshworks IT Service Management (ITSM) Product and Solutions
  2.12.4 Freshworks IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.12.5 Freshworks Recent Developments and Future Plans
2.13 Ultimo
  2.13.1 Ultimo Details
  2.13.2 Ultimo Major Business
  2.13.3 Ultimo IT Service Management (ITSM) Product and Solutions
  2.13.4 Ultimo IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.13.5 Ultimo Recent Developments and Future Plans
2.14 Epicor
  2.14.1 Epicor Details
  2.14.2 Epicor Major Business
  2.14.3 Epicor IT Service Management (ITSM) Product and Solutions
  2.14.4 Epicor IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.14.5 Epicor Recent Developments and Future Plans
2.15 TOPdesk
  2.15.1 TOPdesk Details
  2.15.2 TOPdesk Major Business
  2.15.3 TOPdesk IT Service Management (ITSM) Product and Solutions
  2.15.4 TOPdesk IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.15.5 TOPdesk Recent Developments and Future Plans
2.16 Samanage
  2.16.1 Samanage Details
  2.16.2 Samanage Major Business
  2.16.3 Samanage IT Service Management (ITSM) Product and Solutions
  2.16.4 Samanage IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.16.5 Samanage Recent Developments and Future Plans
2.17 Agiloft Service
  2.17.1 Agiloft Service Details
  2.17.2 Agiloft Service Major Business
  2.17.3 Agiloft Service IT Service Management (ITSM) Product and Solutions
  2.17.4 Agiloft Service IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.17.5 Agiloft Service Recent Developments and Future Plans
2.18 Symantec
  2.18.1 Symantec Details
  2.18.2 Symantec Major Business
  2.18.3 Symantec IT Service Management (ITSM) Product and Solutions
  2.18.4 Symantec IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.18.5 Symantec Recent Developments and Future Plans
2.19 SysAid
  2.19.1 SysAid Details
  2.19.2 SysAid Major Business
  2.19.3 SysAid IT Service Management (ITSM) Product and Solutions
  2.19.4 SysAid IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.19.5 SysAid Recent Developments and Future Plans
2.20 SolarWinds
  2.20.1 SolarWinds Details
  2.20.2 SolarWinds Major Business
  2.20.3 SolarWinds IT Service Management (ITSM) Product and Solutions
  2.20.4 SolarWinds IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.20.5 SolarWinds Recent Developments and Future Plans
2.21 Autotask
  2.21.1 Autotask Details
  2.21.2 Autotask Major Business
  2.21.3 Autotask IT Service Management (ITSM) Product and Solutions
  2.21.4 Autotask IT Service Management (ITSM) Revenue, Gross Margin and Market Share (2019-2024)
  2.21.5 Autotask Recent Developments and Future Plans

3 MARKET COMPETITION, BY PLAYERS

3.1 Global IT Service Management (ITSM) Revenue and Share by Players (2019-2024)
3.2 Market Share Analysis (2023)
  3.2.1 Market Share of IT Service Management (ITSM) by Company Revenue
  3.2.2 Top 3 IT Service Management (ITSM) Players Market Share in 2023
  3.2.3 Top 6 IT Service Management (ITSM) Players Market Share in 2023
3.3 IT Service Management (ITSM) Market: Overall Company Footprint Analysis
  3.3.1 IT Service Management (ITSM) Market: Region Footprint
  3.3.2 IT Service Management (ITSM) Market: Company Product Type Footprint
  3.3.3 IT Service Management (ITSM) Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations

4 MARKET SIZE SEGMENT BY TYPE

4.1 Global IT Service Management (ITSM) Consumption Value and Market Share by Type (2019-2024)
4.2 Global IT Service Management (ITSM) Market Forecast by Type (2025-2030)

5 MARKET SIZE SEGMENT BY APPLICATION

5.1 Global IT Service Management (ITSM) Consumption Value Market Share by Application (2019-2024)
5.2 Global IT Service Management (ITSM) Market Forecast by Application (2025-2030)

6 NORTH AMERICA

6.1 North America IT Service Management (ITSM) Consumption Value by Type (2019-2030)
6.2 North America IT Service Management (ITSM) Consumption Value by Application (2019-2030)
6.3 North America IT Service Management (ITSM) Market Size by Country
  6.3.1 North America IT Service Management (ITSM) Consumption Value by Country (2019-2030)
  6.3.2 United States IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  6.3.3 Canada IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  6.3.4 Mexico IT Service Management (ITSM) Market Size and Forecast (2019-2030)

7 EUROPE

7.1 Europe IT Service Management (ITSM) Consumption Value by Type (2019-2030)
7.2 Europe IT Service Management (ITSM) Consumption Value by Application (2019-2030)
7.3 Europe IT Service Management (ITSM) Market Size by Country
  7.3.1 Europe IT Service Management (ITSM) Consumption Value by Country (2019-2030)
  7.3.2 Germany IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  7.3.3 France IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  7.3.4 United Kingdom IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  7.3.5 Russia IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  7.3.6 Italy IT Service Management (ITSM) Market Size and Forecast (2019-2030)

8 ASIA-PACIFIC

8.1 Asia-Pacific IT Service Management (ITSM) Consumption Value by Type (2019-2030)
8.2 Asia-Pacific IT Service Management (ITSM) Consumption Value by Application (2019-2030)
8.3 Asia-Pacific IT Service Management (ITSM) Market Size by Region
  8.3.1 Asia-Pacific IT Service Management (ITSM) Consumption Value by Region (2019-2030)
  8.3.2 China IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  8.3.3 Japan IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  8.3.4 South Korea IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  8.3.5 India IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  8.3.6 Southeast Asia IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  8.3.7 Australia IT Service Management (ITSM) Market Size and Forecast (2019-2030)

9 SOUTH AMERICA

9.1 South America IT Service Management (ITSM) Consumption Value by Type (2019-2030)
9.2 South America IT Service Management (ITSM) Consumption Value by Application (2019-2030)
9.3 South America IT Service Management (ITSM) Market Size by Country
  9.3.1 South America IT Service Management (ITSM) Consumption Value by Country (2019-2030)
  9.3.2 Brazil IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  9.3.3 Argentina IT Service Management (ITSM) Market Size and Forecast (2019-2030)

10 MIDDLE EAST & AFRICA

10.1 Middle East & Africa IT Service Management (ITSM) Consumption Value by Type (2019-2030)
10.2 Middle East & Africa IT Service Management (ITSM) Consumption Value by Application (2019-2030)
10.3 Middle East & Africa IT Service Management (ITSM) Market Size by Country
  10.3.1 Middle East & Africa IT Service Management (ITSM) Consumption Value by Country (2019-2030)
  10.3.2 Turkey IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  10.3.3 Saudi Arabia IT Service Management (ITSM) Market Size and Forecast (2019-2030)
  10.3.4 UAE IT Service Management (ITSM) Market Size and Forecast (2019-2030)

11 MARKET DYNAMICS

11.1 IT Service Management (ITSM) Market Drivers
11.2 IT Service Management (ITSM) Market Restraints
11.3 IT Service Management (ITSM) Trends Analysis
11.4 Porters Five Forces Analysis
  11.4.1 Threat of New Entrants
  11.4.2 Bargaining Power of Suppliers
  11.4.3 Bargaining Power of Buyers
  11.4.4 Threat of Substitutes
  11.4.5 Competitive Rivalry

12 INDUSTRY CHAIN ANALYSIS

12.1 IT Service Management (ITSM) Industry Chain
12.2 IT Service Management (ITSM) Upstream Analysis
12.3 IT Service Management (ITSM) Midstream Analysis
12.4 IT Service Management (ITSM) Downstream Analysis

13 RESEARCH FINDINGS AND CONCLUSION

14 APPENDIX

14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer

LIST OF TABLES

Table 1. Global IT Service Management (ITSM) Consumption Value by Type, (USD Million), 2019 & 2023 & 2030
Table 2. Global IT Service Management (ITSM) Consumption Value by Application, (USD Million), 2019 & 2023 & 2030
Table 3. Global IT Service Management (ITSM) Consumption Value by Region (2019-2024) & (USD Million)
Table 4. Global IT Service Management (ITSM) Consumption Value by Region (2025-2030) & (USD Million)
Table 5. ServiceNow Company Information, Head Office, and Major Competitors
Table 6. ServiceNow Major Business
Table 7. ServiceNow IT Service Management (ITSM) Product and Solutions
Table 8. ServiceNow IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 9. ServiceNow Recent Developments and Future Plans
Table 10. Atlassian Company Information, Head Office, and Major Competitors
Table 11. Atlassian Major Business
Table 12. Atlassian IT Service Management (ITSM) Product and Solutions
Table 13. Atlassian IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 14. Atlassian Recent Developments and Future Plans
Table 15. Ivanti (HEAT Software) Company Information, Head Office, and Major Competitors
Table 16. Ivanti (HEAT Software) Major Business
Table 17. Ivanti (HEAT Software) IT Service Management (ITSM) Product and Solutions
Table 18. Ivanti (HEAT Software) IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 19. Ivanti (HEAT Software) Recent Developments and Future Plans
Table 20. IBM Company Information, Head Office, and Major Competitors
Table 21. IBM Major Business
Table 22. IBM IT Service Management (ITSM) Product and Solutions
Table 23. IBM IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 24. IBM Recent Developments and Future Plans
Table 25. Broadcom Company Information, Head Office, and Major Competitors
Table 26. Broadcom Major Business
Table 27. Broadcom IT Service Management (ITSM) Product and Solutions
Table 28. Broadcom IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 29. Broadcom Recent Developments and Future Plans
Table 30. BMC Software Company Information, Head Office, and Major Competitors
Table 31. BMC Software Major Business
Table 32. BMC Software IT Service Management (ITSM) Product and Solutions
Table 33. BMC Software IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 34. BMC Software Recent Developments and Future Plans
Table 35. ASG Software Company Information, Head Office, and Major Competitors
Table 36. ASG Software Major Business
Table 37. ASG Software IT Service Management (ITSM) Product and Solutions
Table 38. ASG Software IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 39. ASG Software Recent Developments and Future Plans
Table 40. Axios Systems Company Information, Head Office, and Major Competitors
Table 41. Axios Systems Major Business
Table 42. Axios Systems IT Service Management (ITSM) Product and Solutions
Table 43. Axios Systems IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 44. Axios Systems Recent Developments and Future Plans
Table 45. SAP Company Information, Head Office, and Major Competitors
Table 46. SAP Major Business
Table 47. SAP IT Service Management (ITSM) Product and Solutions
Table 48. SAP IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 49. SAP Recent Developments and Future Plans
Table 50. Cherwell Software Company Information, Head Office, and Major Competitors
Table 51. Cherwell Software Major Business
Table 52. Cherwell Software IT Service Management (ITSM) Product and Solutions
Table 53. Cherwell Software IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 54. Cherwell Software Recent Developments and Future Plans
Table 55. Micro Focus (Formerly HPE) Company Information, Head Office, and Major Competitors
Table 56. Micro Focus (Formerly HPE) Major Business
Table 57. Micro Focus (Formerly HPE) IT Service Management (ITSM) Product and Solutions
Table 58. Micro Focus (Formerly HPE) IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 59. Micro Focus (Formerly HPE) Recent Developments and Future Plans
Table 60. Freshworks Company Information, Head Office, and Major Competitors
Table 61. Freshworks Major Business
Table 62. Freshworks IT Service Management (ITSM) Product and Solutions
Table 63. Freshworks IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 64. Freshworks Recent Developments and Future Plans
Table 65. Ultimo Company Information, Head Office, and Major Competitors
Table 66. Ultimo Major Business
Table 67. Ultimo IT Service Management (ITSM) Product and Solutions
Table 68. Ultimo IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 69. Ultimo Recent Developments and Future Plans
Table 70. Epicor Company Information, Head Office, and Major Competitors
Table 71. Epicor Major Business
Table 72. Epicor IT Service Management (ITSM) Product and Solutions
Table 73. Epicor IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 74. Epicor Recent Developments and Future Plans
Table 75. TOPdesk Company Information, Head Office, and Major Competitors
Table 76. TOPdesk Major Business
Table 77. TOPdesk IT Service Management (ITSM) Product and Solutions
Table 78. TOPdesk IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 79. TOPdesk Recent Developments and Future Plans
Table 80. Samanage Company Information, Head Office, and Major Competitors
Table 81. Samanage Major Business
Table 82. Samanage IT Service Management (ITSM) Product and Solutions
Table 83. Samanage IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 84. Samanage Recent Developments and Future Plans
Table 85. Agiloft Service Company Information, Head Office, and Major Competitors
Table 86. Agiloft Service Major Business
Table 87. Agiloft Service IT Service Management (ITSM) Product and Solutions
Table 88. Agiloft Service IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 89. Agiloft Service Recent Developments and Future Plans
Table 90. Symantec Company Information, Head Office, and Major Competitors
Table 91. Symantec Major Business
Table 92. Symantec IT Service Management (ITSM) Product and Solutions
Table 93. Symantec IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 94. Symantec Recent Developments and Future Plans
Table 95. SysAid Company Information, Head Office, and Major Competitors
Table 96. SysAid Major Business
Table 97. SysAid IT Service Management (ITSM) Product and Solutions
Table 98. SysAid IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 99. SysAid Recent Developments and Future Plans
Table 100. SolarWinds Company Information, Head Office, and Major Competitors
Table 101. SolarWinds Major Business
Table 102. SolarWinds IT Service Management (ITSM) Product and Solutions
Table 103. SolarWinds IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 104. SolarWinds Recent Developments and Future Plans
Table 105. Autotask Company Information, Head Office, and Major Competitors
Table 106. Autotask Major Business
Table 107. Autotask IT Service Management (ITSM) Product and Solutions
Table 108. Autotask IT Service Management (ITSM) Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 109. Autotask Recent Developments and Future Plans
Table 110. Global IT Service Management (ITSM) Revenue (USD Million) by Players (2019-2024)
Table 111. Global IT Service Management (ITSM) Revenue Share by Players (2019-2024)
Table 112. Breakdown of IT Service Management (ITSM) by Company Type (Tier 1, Tier 2, and Tier 3)
Table 113. Market Position of Players in IT Service Management (ITSM), (Tier 1, Tier 2, and Tier 3), Based on Revenue in 2023
Table 114. Head Office of Key IT Service Management (ITSM) Players
Table 115. IT Service Management (ITSM) Market: Company Product Type Footprint
Table 116. IT Service Management (ITSM) Market: Company Product Application Footprint
Table 117. IT Service Management (ITSM) New Market Entrants and Barriers to Market Entry
Table 118. IT Service Management (ITSM) Mergers, Acquisition, Agreements, and Collaborations
Table 119. Global IT Service Management (ITSM) Consumption Value (USD Million) by Type (2019-2024)
Table 120. Global IT Service Management (ITSM) Consumption Value Share by Type (2019-2024)
Table 121. Global IT Service Management (ITSM) Consumption Value Forecast by Type (2025-2030)
Table 122. Global IT Service Management (ITSM) Consumption Value by Application (2019-2024)
Table 123. Global IT Service Management (ITSM) Consumption Value Forecast by Application (2025-2030)
Table 124. North America IT Service Management (ITSM) Consumption Value by Type (2019-2024) & (USD Million)
Table 125. North America IT Service Management (ITSM) Consumption Value by Type (2025-2030) & (USD Million)
Table 126. North America IT Service Management (ITSM) Consumption Value by Application (2019-2024) & (USD Million)
Table 127. North America IT Service Management (ITSM) Consumption Value by Application (2025-2030) & (USD Million)
Table 128. North America IT Service Management (ITSM) Consumption Value by Country (2019-2024) & (USD Million)
Table 129. North America IT Service Management (ITSM) Consumption Value by Country (2025-2030) & (USD Million)
Table 130. Europe IT Service Management (ITSM) Consumption Value by Type (2019-2024) & (USD Million)
Table 131. Europe IT Service Management (ITSM) Consumption Value by Type (2025-2030) & (USD Million)
Table 132. Europe IT Service Management (ITSM) Consumption Value by Application (2019-2024) & (USD Million)
Table 133. Europe IT Service Management (ITSM) Consumption Value by Application (2025-2030) & (USD Million)
Table 134. Europe IT Service Management (ITSM) Consumption Value by Country (2019-2024) & (USD Million)
Table 135. Europe IT Service Management (ITSM) Consumption Value by Country (2025-2030) & (USD Million)
Table 136. Asia-Pacific IT Service Management (ITSM) Consumption Value by Type (2019-2024) & (USD Million)
Table 137. Asia-Pacific IT Service Management (ITSM) Consumption Value by Type (2025-2030) & (USD Million)
Table 138. Asia-Pacific IT Service Management (ITSM) Consumption Value by Application (2019-2024) & (USD Million)
Table 139. Asia-Pacific IT Service Management (ITSM) Consumption Value by Application (2025-2030) & (USD Million)
Table 140. Asia-Pacific IT Service Management (ITSM) Consumption Value by Region (2019-2024) & (USD Million)
Table 141. Asia-Pacific IT Service Management (ITSM) Consumption Value by Region (2025-2030) & (USD Million)
Table 142. South America IT Service Management (ITSM) Consumption Value by Type (2019-2024) & (USD Million)
Table 143. South America IT Service Management (ITSM) Consumption Value by Type (2025-2030) & (USD Million)
Table 144. South America IT Service Management (ITSM) Consumption Value by Application (2019-2024) & (USD Million)
Table 145. South America IT Service Management (ITSM) Consumption Value by Application (2025-2030) & (USD Million)
Table 146. South America IT Service Management (ITSM) Consumption Value by Country (2019-2024) & (USD Million)
Table 147. South America IT Service Management (ITSM) Consumption Value by Country (2025-2030) & (USD Million)
Table 148. Middle East & Africa IT Service Management (ITSM) Consumption Value by Type (2019-2024) & (USD Million)
Table 149. Middle East & Africa IT Service Management (ITSM) Consumption Value by Type (2025-2030) & (USD Million)
Table 150. Middle East & Africa IT Service Management (ITSM) Consumption Value by Application (2019-2024) & (USD Million)
Table 151. Middle East & Africa IT Service Management (ITSM) Consumption Value by Application (2025-2030) & (USD Million)
Table 152. Middle East & Africa IT Service Management (ITSM) Consumption Value by Country (2019-2024) & (USD Million)
Table 153. Middle East & Africa IT Service Management (ITSM) Consumption Value by Country (2025-2030) & (USD Million)
Table 154. IT Service Management (ITSM) Raw Material
Table 155. Key Suppliers of IT Service Management (ITSM) Raw Materials

LIST OF FIGURES

Figure 1. IT Service Management (ITSM) Picture
Figure 2. Global IT Service Management (ITSM) Consumption Value by Type, (USD Million), 2019 & 2023 & 2030
Figure 3. Global IT Service Management (ITSM) Consumption Value Market Share by Type in 2023
Figure 4. Cloud-based
Figure 5. On-Premises
Figure 6. Global IT Service Management (ITSM) Consumption Value by Type, (USD Million), 2019 & 2023 & 2030
Figure 7. IT Service Management (ITSM) Consumption Value Market Share by Application in 2023
Figure 8. SMEs Picture
Figure 9. Large Enterprises Picture
Figure 10. Global IT Service Management (ITSM) Consumption Value, (USD Million): 2019 & 2023 & 2030
Figure 11. Global IT Service Management (ITSM) Consumption Value and Forecast (2019-2030) & (USD Million)
Figure 12. Global Market IT Service Management (ITSM) Consumption Value (USD Million) Comparison by Region (2019 & 2023 & 2030)
Figure 13. Global IT Service Management (ITSM) Consumption Value Market Share by Region (2019-2030)
Figure 14. Global IT Service Management (ITSM) Consumption Value Market Share by Region in 2023
Figure 15. North America IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 16. Europe IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 17. Asia-Pacific IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 18. South America IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 19. Middle East and Africa IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 20. Global IT Service Management (ITSM) Revenue Share by Players in 2023
Figure 21. IT Service Management (ITSM) Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2023
Figure 22. Global Top 3 Players IT Service Management (ITSM) Market Share in 2023
Figure 23. Global Top 6 Players IT Service Management (ITSM) Market Share in 2023
Figure 24. Global IT Service Management (ITSM) Consumption Value Share by Type (2019-2024)
Figure 25. Global IT Service Management (ITSM) Market Share Forecast by Type (2025-2030)
Figure 26. Global IT Service Management (ITSM) Consumption Value Share by Application (2019-2024)
Figure 27. Global IT Service Management (ITSM) Market Share Forecast by Application (2025-2030)
Figure 28. North America IT Service Management (ITSM) Consumption Value Market Share by Type (2019-2030)
Figure 29. North America IT Service Management (ITSM) Consumption Value Market Share by Application (2019-2030)
Figure 30. North America IT Service Management (ITSM) Consumption Value Market Share by Country (2019-2030)
Figure 31. United States IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 32. Canada IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 33. Mexico IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 34. Europe IT Service Management (ITSM) Consumption Value Market Share by Type (2019-2030)
Figure 35. Europe IT Service Management (ITSM) Consumption Value Market Share by Application (2019-2030)
Figure 36. Europe IT Service Management (ITSM) Consumption Value Market Share by Country (2019-2030)
Figure 37. Germany IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 38. France IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 39. United Kingdom IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 40. Russia IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 41. Italy IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 42. Asia-Pacific IT Service Management (ITSM) Consumption Value Market Share by Type (2019-2030)
Figure 43. Asia-Pacific IT Service Management (ITSM) Consumption Value Market Share by Application (2019-2030)
Figure 44. Asia-Pacific IT Service Management (ITSM) Consumption Value Market Share by Region (2019-2030)
Figure 45. China IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 46. Japan IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 47. South Korea IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 48. India IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 49. Southeast Asia IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 50. Australia IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 51. South America IT Service Management (ITSM) Consumption Value Market Share by Type (2019-2030)
Figure 52. South America IT Service Management (ITSM) Consumption Value Market Share by Application (2019-2030)
Figure 53. South America IT Service Management (ITSM) Consumption Value Market Share by Country (2019-2030)
Figure 54. Brazil IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 55. Argentina IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 56. Middle East and Africa IT Service Management (ITSM) Consumption Value Market Share by Type (2019-2030)
Figure 57. Middle East and Africa IT Service Management (ITSM) Consumption Value Market Share by Application (2019-2030)
Figure 58. Middle East and Africa IT Service Management (ITSM) Consumption Value Market Share by Country (2019-2030)
Figure 59. Turkey IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 60. Saudi Arabia IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 61. UAE IT Service Management (ITSM) Consumption Value (2019-2030) & (USD Million)
Figure 62. IT Service Management (ITSM) Market Drivers
Figure 63. IT Service Management (ITSM) Market Restraints
Figure 64. IT Service Management (ITSM) Market Trends
Figure 65. Porters Five Forces Analysis
Figure 66. Manufacturing Cost Structure Analysis of IT Service Management (ITSM) in 2023
Figure 67. Manufacturing Process Analysis of IT Service Management (ITSM)
Figure 68. IT Service Management (ITSM) Industrial Chain
Figure 69. Methodology
Figure 70. Research Process and Data Source


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