Global ITSM Software Market 2024 by Company, Regions, Type and Application, Forecast to 2030
According to our (Global Info Research) latest study, the global ITSM Software market size was valued at USD 11930 million in 2023 and is forecast to a readjusted size of USD 33680 million by 2030 with a CAGR of 16.0% during review period.
IT Service Management (ITSM) is a process-based practice that mainly deliver satisfactory service to the end user customer. It is intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.
The key consumption markets locate at developed countries. The USA takes the market share of 43.6% in 2017, followed by EU with 29.7%. China’s consumption market has a quicker growing speed, with a market share of 8.48%.
The Global Info Research report includes an overview of the development of the ITSM Software industry chain, the market status of SMEs (Cloud-based, On-premises), Large Enterprises (Cloud-based, On-premises), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of ITSM Software.
Regionally, the report analyzes the ITSM Software markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global ITSM Software market, with robust domestic demand, supportive policies, and a strong manufacturing base.
Key Features:
The report presents comprehensive understanding of the ITSM Software market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the ITSM Software industry.
The report involves analyzing the market at a macro level:
Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Cloud-based, On-premises).
Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the ITSM Software market.
Regional Analysis: The report involves examining the ITSM Software market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the ITSM Software market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
The report also involves a more granular approach to ITSM Software:
Company Analysis: Report covers individual ITSM Software players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards ITSM Software This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (SMEs, Large Enterprises).
Technology Analysis: Report covers specific technologies relevant to ITSM Software. It assesses the current state, advancements, and potential future developments in ITSM Software areas.
Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the ITSM Software market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
Market Segmentation
ITSM Software market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Market segment by Type
Chapter 1, to describe ITSM Software product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of ITSM Software, with revenue, gross margin and global market share of ITSM Software from 2019 to 2024.
Chapter 3, the ITSM Software competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and ITSM Software market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of ITSM Software.
Chapter 13, to describe ITSM Software research findings and conclusion.
IT Service Management (ITSM) is a process-based practice that mainly deliver satisfactory service to the end user customer. It is intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.
The key consumption markets locate at developed countries. The USA takes the market share of 43.6% in 2017, followed by EU with 29.7%. China’s consumption market has a quicker growing speed, with a market share of 8.48%.
The Global Info Research report includes an overview of the development of the ITSM Software industry chain, the market status of SMEs (Cloud-based, On-premises), Large Enterprises (Cloud-based, On-premises), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of ITSM Software.
Regionally, the report analyzes the ITSM Software markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global ITSM Software market, with robust domestic demand, supportive policies, and a strong manufacturing base.
Key Features:
The report presents comprehensive understanding of the ITSM Software market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the ITSM Software industry.
The report involves analyzing the market at a macro level:
Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Cloud-based, On-premises).
Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the ITSM Software market.
Regional Analysis: The report involves examining the ITSM Software market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the ITSM Software market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
The report also involves a more granular approach to ITSM Software:
Company Analysis: Report covers individual ITSM Software players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards ITSM Software This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (SMEs, Large Enterprises).
Technology Analysis: Report covers specific technologies relevant to ITSM Software. It assesses the current state, advancements, and potential future developments in ITSM Software areas.
Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the ITSM Software market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
Market Segmentation
ITSM Software market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Market segment by Type
- Cloud-based
- On-premises
- SMEs
- Large Enterprises
- ServiceNow
- Atlassian
- Ivanti (HEAT Software)
- IBM
- Broadcom
- BMC Software
- ASG Software
- Axios Systems
- SAP
- Cherwell Software
- Micro Focus (Formerly HPE)
- Freshworks
- Ultimo
- Epicor
- TOPdesk
- Samanage
- Agiloft Service
- Symantec
- SysAid
- SolarWinds
- Autotask
- North America (United States, Canada, and Mexico)
- Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
- Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
- South America (Brazil, Argentina and Rest of South America)
- Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
Chapter 1, to describe ITSM Software product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of ITSM Software, with revenue, gross margin and global market share of ITSM Software from 2019 to 2024.
Chapter 3, the ITSM Software competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and ITSM Software market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of ITSM Software.
Chapter 13, to describe ITSM Software research findings and conclusion.
1 MARKET OVERVIEW
1.1 Product Overview and Scope of ITSM Software
1.2 Market Estimation Caveats and Base Year
1.3 Classification of ITSM Software by Type
1.3.1 Overview: Global ITSM Software Market Size by Type: 2019 Versus 2023 Versus 2030
1.3.2 Global ITSM Software Consumption Value Market Share by Type in 2023
1.3.3 Cloud-based
1.3.4 On-premises
1.4 Global ITSM Software Market by Application
1.4.1 Overview: Global ITSM Software Market Size by Application: 2019 Versus 2023 Versus 2030
1.4.2 SMEs
1.4.3 Large Enterprises
1.5 Global ITSM Software Market Size & Forecast
1.6 Global ITSM Software Market Size and Forecast by Region
1.6.1 Global ITSM Software Market Size by Region: 2019 VS 2023 VS 2030
1.6.2 Global ITSM Software Market Size by Region, (2019-2030)
1.6.3 North America ITSM Software Market Size and Prospect (2019-2030)
1.6.4 Europe ITSM Software Market Size and Prospect (2019-2030)
1.6.5 Asia-Pacific ITSM Software Market Size and Prospect (2019-2030)
1.6.6 South America ITSM Software Market Size and Prospect (2019-2030)
1.6.7 Middle East and Africa ITSM Software Market Size and Prospect (2019-2030)
2 COMPANY PROFILES
2.1 ServiceNow
2.1.1 ServiceNow Details
2.1.2 ServiceNow Major Business
2.1.3 ServiceNow ITSM Software Product and Solutions
2.1.4 ServiceNow ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.1.5 ServiceNow Recent Developments and Future Plans
2.2 Atlassian
2.2.1 Atlassian Details
2.2.2 Atlassian Major Business
2.2.3 Atlassian ITSM Software Product and Solutions
2.2.4 Atlassian ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.2.5 Atlassian Recent Developments and Future Plans
2.3 Ivanti (HEAT Software)
2.3.1 Ivanti (HEAT Software) Details
2.3.2 Ivanti (HEAT Software) Major Business
2.3.3 Ivanti (HEAT Software) ITSM Software Product and Solutions
2.3.4 Ivanti (HEAT Software) ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.3.5 Ivanti (HEAT Software) Recent Developments and Future Plans
2.4 IBM
2.4.1 IBM Details
2.4.2 IBM Major Business
2.4.3 IBM ITSM Software Product and Solutions
2.4.4 IBM ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.4.5 IBM Recent Developments and Future Plans
2.5 Broadcom
2.5.1 Broadcom Details
2.5.2 Broadcom Major Business
2.5.3 Broadcom ITSM Software Product and Solutions
2.5.4 Broadcom ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.5.5 Broadcom Recent Developments and Future Plans
2.6 BMC Software
2.6.1 BMC Software Details
2.6.2 BMC Software Major Business
2.6.3 BMC Software ITSM Software Product and Solutions
2.6.4 BMC Software ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.6.5 BMC Software Recent Developments and Future Plans
2.7 ASG Software
2.7.1 ASG Software Details
2.7.2 ASG Software Major Business
2.7.3 ASG Software ITSM Software Product and Solutions
2.7.4 ASG Software ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.7.5 ASG Software Recent Developments and Future Plans
2.8 Axios Systems
2.8.1 Axios Systems Details
2.8.2 Axios Systems Major Business
2.8.3 Axios Systems ITSM Software Product and Solutions
2.8.4 Axios Systems ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.8.5 Axios Systems Recent Developments and Future Plans
2.9 SAP
2.9.1 SAP Details
2.9.2 SAP Major Business
2.9.3 SAP ITSM Software Product and Solutions
2.9.4 SAP ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.9.5 SAP Recent Developments and Future Plans
2.10 Cherwell Software
2.10.1 Cherwell Software Details
2.10.2 Cherwell Software Major Business
2.10.3 Cherwell Software ITSM Software Product and Solutions
2.10.4 Cherwell Software ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.10.5 Cherwell Software Recent Developments and Future Plans
2.11 Micro Focus (Formerly HPE)
2.11.1 Micro Focus (Formerly HPE) Details
2.11.2 Micro Focus (Formerly HPE) Major Business
2.11.3 Micro Focus (Formerly HPE) ITSM Software Product and Solutions
2.11.4 Micro Focus (Formerly HPE) ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.11.5 Micro Focus (Formerly HPE) Recent Developments and Future Plans
2.12 Freshworks
2.12.1 Freshworks Details
2.12.2 Freshworks Major Business
2.12.3 Freshworks ITSM Software Product and Solutions
2.12.4 Freshworks ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.12.5 Freshworks Recent Developments and Future Plans
2.13 Ultimo
2.13.1 Ultimo Details
2.13.2 Ultimo Major Business
2.13.3 Ultimo ITSM Software Product and Solutions
2.13.4 Ultimo ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.13.5 Ultimo Recent Developments and Future Plans
2.14 Epicor
2.14.1 Epicor Details
2.14.2 Epicor Major Business
2.14.3 Epicor ITSM Software Product and Solutions
2.14.4 Epicor ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.14.5 Epicor Recent Developments and Future Plans
2.15 TOPdesk
2.15.1 TOPdesk Details
2.15.2 TOPdesk Major Business
2.15.3 TOPdesk ITSM Software Product and Solutions
2.15.4 TOPdesk ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.15.5 TOPdesk Recent Developments and Future Plans
2.16 Samanage
2.16.1 Samanage Details
2.16.2 Samanage Major Business
2.16.3 Samanage ITSM Software Product and Solutions
2.16.4 Samanage ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.16.5 Samanage Recent Developments and Future Plans
2.17 Agiloft Service
2.17.1 Agiloft Service Details
2.17.2 Agiloft Service Major Business
2.17.3 Agiloft Service ITSM Software Product and Solutions
2.17.4 Agiloft Service ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.17.5 Agiloft Service Recent Developments and Future Plans
2.18 Symantec
2.18.1 Symantec Details
2.18.2 Symantec Major Business
2.18.3 Symantec ITSM Software Product and Solutions
2.18.4 Symantec ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.18.5 Symantec Recent Developments and Future Plans
2.19 SysAid
2.19.1 SysAid Details
2.19.2 SysAid Major Business
2.19.3 SysAid ITSM Software Product and Solutions
2.19.4 SysAid ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.19.5 SysAid Recent Developments and Future Plans
2.20 SolarWinds
2.20.1 SolarWinds Details
2.20.2 SolarWinds Major Business
2.20.3 SolarWinds ITSM Software Product and Solutions
2.20.4 SolarWinds ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.20.5 SolarWinds Recent Developments and Future Plans
2.21 Autotask
2.21.1 Autotask Details
2.21.2 Autotask Major Business
2.21.3 Autotask ITSM Software Product and Solutions
2.21.4 Autotask ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.21.5 Autotask Recent Developments and Future Plans
3 MARKET COMPETITION, BY PLAYERS
3.1 Global ITSM Software Revenue and Share by Players (2019-2024)
3.2 Market Share Analysis (2023)
3.2.1 Market Share of ITSM Software by Company Revenue
3.2.2 Top 3 ITSM Software Players Market Share in 2023
3.2.3 Top 6 ITSM Software Players Market Share in 2023
3.3 ITSM Software Market: Overall Company Footprint Analysis
3.3.1 ITSM Software Market: Region Footprint
3.3.2 ITSM Software Market: Company Product Type Footprint
3.3.3 ITSM Software Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations
4 MARKET SIZE SEGMENT BY TYPE
4.1 Global ITSM Software Consumption Value and Market Share by Type (2019-2024)
4.2 Global ITSM Software Market Forecast by Type (2025-2030)
5 MARKET SIZE SEGMENT BY APPLICATION
5.1 Global ITSM Software Consumption Value Market Share by Application (2019-2024)
5.2 Global ITSM Software Market Forecast by Application (2025-2030)
6 NORTH AMERICA
6.1 North America ITSM Software Consumption Value by Type (2019-2030)
6.2 North America ITSM Software Consumption Value by Application (2019-2030)
6.3 North America ITSM Software Market Size by Country
6.3.1 North America ITSM Software Consumption Value by Country (2019-2030)
6.3.2 United States ITSM Software Market Size and Forecast (2019-2030)
6.3.3 Canada ITSM Software Market Size and Forecast (2019-2030)
6.3.4 Mexico ITSM Software Market Size and Forecast (2019-2030)
7 EUROPE
7.1 Europe ITSM Software Consumption Value by Type (2019-2030)
7.2 Europe ITSM Software Consumption Value by Application (2019-2030)
7.3 Europe ITSM Software Market Size by Country
7.3.1 Europe ITSM Software Consumption Value by Country (2019-2030)
7.3.2 Germany ITSM Software Market Size and Forecast (2019-2030)
7.3.3 France ITSM Software Market Size and Forecast (2019-2030)
7.3.4 United Kingdom ITSM Software Market Size and Forecast (2019-2030)
7.3.5 Russia ITSM Software Market Size and Forecast (2019-2030)
7.3.6 Italy ITSM Software Market Size and Forecast (2019-2030)
8 ASIA-PACIFIC
8.1 Asia-Pacific ITSM Software Consumption Value by Type (2019-2030)
8.2 Asia-Pacific ITSM Software Consumption Value by Application (2019-2030)
8.3 Asia-Pacific ITSM Software Market Size by Region
8.3.1 Asia-Pacific ITSM Software Consumption Value by Region (2019-2030)
8.3.2 China ITSM Software Market Size and Forecast (2019-2030)
8.3.3 Japan ITSM Software Market Size and Forecast (2019-2030)
8.3.4 South Korea ITSM Software Market Size and Forecast (2019-2030)
8.3.5 India ITSM Software Market Size and Forecast (2019-2030)
8.3.6 Southeast Asia ITSM Software Market Size and Forecast (2019-2030)
8.3.7 Australia ITSM Software Market Size and Forecast (2019-2030)
9 SOUTH AMERICA
9.1 South America ITSM Software Consumption Value by Type (2019-2030)
9.2 South America ITSM Software Consumption Value by Application (2019-2030)
9.3 South America ITSM Software Market Size by Country
9.3.1 South America ITSM Software Consumption Value by Country (2019-2030)
9.3.2 Brazil ITSM Software Market Size and Forecast (2019-2030)
9.3.3 Argentina ITSM Software Market Size and Forecast (2019-2030)
10 MIDDLE EAST & AFRICA
10.1 Middle East & Africa ITSM Software Consumption Value by Type (2019-2030)
10.2 Middle East & Africa ITSM Software Consumption Value by Application (2019-2030)
10.3 Middle East & Africa ITSM Software Market Size by Country
10.3.1 Middle East & Africa ITSM Software Consumption Value by Country (2019-2030)
10.3.2 Turkey ITSM Software Market Size and Forecast (2019-2030)
10.3.3 Saudi Arabia ITSM Software Market Size and Forecast (2019-2030)
10.3.4 UAE ITSM Software Market Size and Forecast (2019-2030)
11 MARKET DYNAMICS
11.1 ITSM Software Market Drivers
11.2 ITSM Software Market Restraints
11.3 ITSM Software Trends Analysis
11.4 Porters Five Forces Analysis
11.4.1 Threat of New Entrants
11.4.2 Bargaining Power of Suppliers
11.4.3 Bargaining Power of Buyers
11.4.4 Threat of Substitutes
11.4.5 Competitive Rivalry
12 INDUSTRY CHAIN ANALYSIS
12.1 ITSM Software Industry Chain
12.2 ITSM Software Upstream Analysis
12.3 ITSM Software Midstream Analysis
12.4 ITSM Software Downstream Analysis
13 RESEARCH FINDINGS AND CONCLUSION
14 APPENDIX
14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer
1.1 Product Overview and Scope of ITSM Software
1.2 Market Estimation Caveats and Base Year
1.3 Classification of ITSM Software by Type
1.3.1 Overview: Global ITSM Software Market Size by Type: 2019 Versus 2023 Versus 2030
1.3.2 Global ITSM Software Consumption Value Market Share by Type in 2023
1.3.3 Cloud-based
1.3.4 On-premises
1.4 Global ITSM Software Market by Application
1.4.1 Overview: Global ITSM Software Market Size by Application: 2019 Versus 2023 Versus 2030
1.4.2 SMEs
1.4.3 Large Enterprises
1.5 Global ITSM Software Market Size & Forecast
1.6 Global ITSM Software Market Size and Forecast by Region
1.6.1 Global ITSM Software Market Size by Region: 2019 VS 2023 VS 2030
1.6.2 Global ITSM Software Market Size by Region, (2019-2030)
1.6.3 North America ITSM Software Market Size and Prospect (2019-2030)
1.6.4 Europe ITSM Software Market Size and Prospect (2019-2030)
1.6.5 Asia-Pacific ITSM Software Market Size and Prospect (2019-2030)
1.6.6 South America ITSM Software Market Size and Prospect (2019-2030)
1.6.7 Middle East and Africa ITSM Software Market Size and Prospect (2019-2030)
2 COMPANY PROFILES
2.1 ServiceNow
2.1.1 ServiceNow Details
2.1.2 ServiceNow Major Business
2.1.3 ServiceNow ITSM Software Product and Solutions
2.1.4 ServiceNow ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.1.5 ServiceNow Recent Developments and Future Plans
2.2 Atlassian
2.2.1 Atlassian Details
2.2.2 Atlassian Major Business
2.2.3 Atlassian ITSM Software Product and Solutions
2.2.4 Atlassian ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.2.5 Atlassian Recent Developments and Future Plans
2.3 Ivanti (HEAT Software)
2.3.1 Ivanti (HEAT Software) Details
2.3.2 Ivanti (HEAT Software) Major Business
2.3.3 Ivanti (HEAT Software) ITSM Software Product and Solutions
2.3.4 Ivanti (HEAT Software) ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.3.5 Ivanti (HEAT Software) Recent Developments and Future Plans
2.4 IBM
2.4.1 IBM Details
2.4.2 IBM Major Business
2.4.3 IBM ITSM Software Product and Solutions
2.4.4 IBM ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.4.5 IBM Recent Developments and Future Plans
2.5 Broadcom
2.5.1 Broadcom Details
2.5.2 Broadcom Major Business
2.5.3 Broadcom ITSM Software Product and Solutions
2.5.4 Broadcom ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.5.5 Broadcom Recent Developments and Future Plans
2.6 BMC Software
2.6.1 BMC Software Details
2.6.2 BMC Software Major Business
2.6.3 BMC Software ITSM Software Product and Solutions
2.6.4 BMC Software ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.6.5 BMC Software Recent Developments and Future Plans
2.7 ASG Software
2.7.1 ASG Software Details
2.7.2 ASG Software Major Business
2.7.3 ASG Software ITSM Software Product and Solutions
2.7.4 ASG Software ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.7.5 ASG Software Recent Developments and Future Plans
2.8 Axios Systems
2.8.1 Axios Systems Details
2.8.2 Axios Systems Major Business
2.8.3 Axios Systems ITSM Software Product and Solutions
2.8.4 Axios Systems ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.8.5 Axios Systems Recent Developments and Future Plans
2.9 SAP
2.9.1 SAP Details
2.9.2 SAP Major Business
2.9.3 SAP ITSM Software Product and Solutions
2.9.4 SAP ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.9.5 SAP Recent Developments and Future Plans
2.10 Cherwell Software
2.10.1 Cherwell Software Details
2.10.2 Cherwell Software Major Business
2.10.3 Cherwell Software ITSM Software Product and Solutions
2.10.4 Cherwell Software ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.10.5 Cherwell Software Recent Developments and Future Plans
2.11 Micro Focus (Formerly HPE)
2.11.1 Micro Focus (Formerly HPE) Details
2.11.2 Micro Focus (Formerly HPE) Major Business
2.11.3 Micro Focus (Formerly HPE) ITSM Software Product and Solutions
2.11.4 Micro Focus (Formerly HPE) ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.11.5 Micro Focus (Formerly HPE) Recent Developments and Future Plans
2.12 Freshworks
2.12.1 Freshworks Details
2.12.2 Freshworks Major Business
2.12.3 Freshworks ITSM Software Product and Solutions
2.12.4 Freshworks ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.12.5 Freshworks Recent Developments and Future Plans
2.13 Ultimo
2.13.1 Ultimo Details
2.13.2 Ultimo Major Business
2.13.3 Ultimo ITSM Software Product and Solutions
2.13.4 Ultimo ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.13.5 Ultimo Recent Developments and Future Plans
2.14 Epicor
2.14.1 Epicor Details
2.14.2 Epicor Major Business
2.14.3 Epicor ITSM Software Product and Solutions
2.14.4 Epicor ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.14.5 Epicor Recent Developments and Future Plans
2.15 TOPdesk
2.15.1 TOPdesk Details
2.15.2 TOPdesk Major Business
2.15.3 TOPdesk ITSM Software Product and Solutions
2.15.4 TOPdesk ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.15.5 TOPdesk Recent Developments and Future Plans
2.16 Samanage
2.16.1 Samanage Details
2.16.2 Samanage Major Business
2.16.3 Samanage ITSM Software Product and Solutions
2.16.4 Samanage ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.16.5 Samanage Recent Developments and Future Plans
2.17 Agiloft Service
2.17.1 Agiloft Service Details
2.17.2 Agiloft Service Major Business
2.17.3 Agiloft Service ITSM Software Product and Solutions
2.17.4 Agiloft Service ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.17.5 Agiloft Service Recent Developments and Future Plans
2.18 Symantec
2.18.1 Symantec Details
2.18.2 Symantec Major Business
2.18.3 Symantec ITSM Software Product and Solutions
2.18.4 Symantec ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.18.5 Symantec Recent Developments and Future Plans
2.19 SysAid
2.19.1 SysAid Details
2.19.2 SysAid Major Business
2.19.3 SysAid ITSM Software Product and Solutions
2.19.4 SysAid ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.19.5 SysAid Recent Developments and Future Plans
2.20 SolarWinds
2.20.1 SolarWinds Details
2.20.2 SolarWinds Major Business
2.20.3 SolarWinds ITSM Software Product and Solutions
2.20.4 SolarWinds ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.20.5 SolarWinds Recent Developments and Future Plans
2.21 Autotask
2.21.1 Autotask Details
2.21.2 Autotask Major Business
2.21.3 Autotask ITSM Software Product and Solutions
2.21.4 Autotask ITSM Software Revenue, Gross Margin and Market Share (2019-2024)
2.21.5 Autotask Recent Developments and Future Plans
3 MARKET COMPETITION, BY PLAYERS
3.1 Global ITSM Software Revenue and Share by Players (2019-2024)
3.2 Market Share Analysis (2023)
3.2.1 Market Share of ITSM Software by Company Revenue
3.2.2 Top 3 ITSM Software Players Market Share in 2023
3.2.3 Top 6 ITSM Software Players Market Share in 2023
3.3 ITSM Software Market: Overall Company Footprint Analysis
3.3.1 ITSM Software Market: Region Footprint
3.3.2 ITSM Software Market: Company Product Type Footprint
3.3.3 ITSM Software Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations
4 MARKET SIZE SEGMENT BY TYPE
4.1 Global ITSM Software Consumption Value and Market Share by Type (2019-2024)
4.2 Global ITSM Software Market Forecast by Type (2025-2030)
5 MARKET SIZE SEGMENT BY APPLICATION
5.1 Global ITSM Software Consumption Value Market Share by Application (2019-2024)
5.2 Global ITSM Software Market Forecast by Application (2025-2030)
6 NORTH AMERICA
6.1 North America ITSM Software Consumption Value by Type (2019-2030)
6.2 North America ITSM Software Consumption Value by Application (2019-2030)
6.3 North America ITSM Software Market Size by Country
6.3.1 North America ITSM Software Consumption Value by Country (2019-2030)
6.3.2 United States ITSM Software Market Size and Forecast (2019-2030)
6.3.3 Canada ITSM Software Market Size and Forecast (2019-2030)
6.3.4 Mexico ITSM Software Market Size and Forecast (2019-2030)
7 EUROPE
7.1 Europe ITSM Software Consumption Value by Type (2019-2030)
7.2 Europe ITSM Software Consumption Value by Application (2019-2030)
7.3 Europe ITSM Software Market Size by Country
7.3.1 Europe ITSM Software Consumption Value by Country (2019-2030)
7.3.2 Germany ITSM Software Market Size and Forecast (2019-2030)
7.3.3 France ITSM Software Market Size and Forecast (2019-2030)
7.3.4 United Kingdom ITSM Software Market Size and Forecast (2019-2030)
7.3.5 Russia ITSM Software Market Size and Forecast (2019-2030)
7.3.6 Italy ITSM Software Market Size and Forecast (2019-2030)
8 ASIA-PACIFIC
8.1 Asia-Pacific ITSM Software Consumption Value by Type (2019-2030)
8.2 Asia-Pacific ITSM Software Consumption Value by Application (2019-2030)
8.3 Asia-Pacific ITSM Software Market Size by Region
8.3.1 Asia-Pacific ITSM Software Consumption Value by Region (2019-2030)
8.3.2 China ITSM Software Market Size and Forecast (2019-2030)
8.3.3 Japan ITSM Software Market Size and Forecast (2019-2030)
8.3.4 South Korea ITSM Software Market Size and Forecast (2019-2030)
8.3.5 India ITSM Software Market Size and Forecast (2019-2030)
8.3.6 Southeast Asia ITSM Software Market Size and Forecast (2019-2030)
8.3.7 Australia ITSM Software Market Size and Forecast (2019-2030)
9 SOUTH AMERICA
9.1 South America ITSM Software Consumption Value by Type (2019-2030)
9.2 South America ITSM Software Consumption Value by Application (2019-2030)
9.3 South America ITSM Software Market Size by Country
9.3.1 South America ITSM Software Consumption Value by Country (2019-2030)
9.3.2 Brazil ITSM Software Market Size and Forecast (2019-2030)
9.3.3 Argentina ITSM Software Market Size and Forecast (2019-2030)
10 MIDDLE EAST & AFRICA
10.1 Middle East & Africa ITSM Software Consumption Value by Type (2019-2030)
10.2 Middle East & Africa ITSM Software Consumption Value by Application (2019-2030)
10.3 Middle East & Africa ITSM Software Market Size by Country
10.3.1 Middle East & Africa ITSM Software Consumption Value by Country (2019-2030)
10.3.2 Turkey ITSM Software Market Size and Forecast (2019-2030)
10.3.3 Saudi Arabia ITSM Software Market Size and Forecast (2019-2030)
10.3.4 UAE ITSM Software Market Size and Forecast (2019-2030)
11 MARKET DYNAMICS
11.1 ITSM Software Market Drivers
11.2 ITSM Software Market Restraints
11.3 ITSM Software Trends Analysis
11.4 Porters Five Forces Analysis
11.4.1 Threat of New Entrants
11.4.2 Bargaining Power of Suppliers
11.4.3 Bargaining Power of Buyers
11.4.4 Threat of Substitutes
11.4.5 Competitive Rivalry
12 INDUSTRY CHAIN ANALYSIS
12.1 ITSM Software Industry Chain
12.2 ITSM Software Upstream Analysis
12.3 ITSM Software Midstream Analysis
12.4 ITSM Software Downstream Analysis
13 RESEARCH FINDINGS AND CONCLUSION
14 APPENDIX
14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer
LIST OF TABLES
Table 1. Global ITSM Software Consumption Value by Type, (USD Million), 2019 & 2023 & 2030
Table 2. Global ITSM Software Consumption Value by Application, (USD Million), 2019 & 2023 & 2030
Table 3. Global ITSM Software Consumption Value by Region (2019-2024) & (USD Million)
Table 4. Global ITSM Software Consumption Value by Region (2025-2030) & (USD Million)
Table 5. ServiceNow Company Information, Head Office, and Major Competitors
Table 6. ServiceNow Major Business
Table 7. ServiceNow ITSM Software Product and Solutions
Table 8. ServiceNow ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 9. ServiceNow Recent Developments and Future Plans
Table 10. Atlassian Company Information, Head Office, and Major Competitors
Table 11. Atlassian Major Business
Table 12. Atlassian ITSM Software Product and Solutions
Table 13. Atlassian ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 14. Atlassian Recent Developments and Future Plans
Table 15. Ivanti (HEAT Software) Company Information, Head Office, and Major Competitors
Table 16. Ivanti (HEAT Software) Major Business
Table 17. Ivanti (HEAT Software) ITSM Software Product and Solutions
Table 18. Ivanti (HEAT Software) ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 19. Ivanti (HEAT Software) Recent Developments and Future Plans
Table 20. IBM Company Information, Head Office, and Major Competitors
Table 21. IBM Major Business
Table 22. IBM ITSM Software Product and Solutions
Table 23. IBM ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 24. IBM Recent Developments and Future Plans
Table 25. Broadcom Company Information, Head Office, and Major Competitors
Table 26. Broadcom Major Business
Table 27. Broadcom ITSM Software Product and Solutions
Table 28. Broadcom ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 29. Broadcom Recent Developments and Future Plans
Table 30. BMC Software Company Information, Head Office, and Major Competitors
Table 31. BMC Software Major Business
Table 32. BMC Software ITSM Software Product and Solutions
Table 33. BMC Software ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 34. BMC Software Recent Developments and Future Plans
Table 35. ASG Software Company Information, Head Office, and Major Competitors
Table 36. ASG Software Major Business
Table 37. ASG Software ITSM Software Product and Solutions
Table 38. ASG Software ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 39. ASG Software Recent Developments and Future Plans
Table 40. Axios Systems Company Information, Head Office, and Major Competitors
Table 41. Axios Systems Major Business
Table 42. Axios Systems ITSM Software Product and Solutions
Table 43. Axios Systems ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 44. Axios Systems Recent Developments and Future Plans
Table 45. SAP Company Information, Head Office, and Major Competitors
Table 46. SAP Major Business
Table 47. SAP ITSM Software Product and Solutions
Table 48. SAP ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 49. SAP Recent Developments and Future Plans
Table 50. Cherwell Software Company Information, Head Office, and Major Competitors
Table 51. Cherwell Software Major Business
Table 52. Cherwell Software ITSM Software Product and Solutions
Table 53. Cherwell Software ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 54. Cherwell Software Recent Developments and Future Plans
Table 55. Micro Focus (Formerly HPE) Company Information, Head Office, and Major Competitors
Table 56. Micro Focus (Formerly HPE) Major Business
Table 57. Micro Focus (Formerly HPE) ITSM Software Product and Solutions
Table 58. Micro Focus (Formerly HPE) ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 59. Micro Focus (Formerly HPE) Recent Developments and Future Plans
Table 60. Freshworks Company Information, Head Office, and Major Competitors
Table 61. Freshworks Major Business
Table 62. Freshworks ITSM Software Product and Solutions
Table 63. Freshworks ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 64. Freshworks Recent Developments and Future Plans
Table 65. Ultimo Company Information, Head Office, and Major Competitors
Table 66. Ultimo Major Business
Table 67. Ultimo ITSM Software Product and Solutions
Table 68. Ultimo ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 69. Ultimo Recent Developments and Future Plans
Table 70. Epicor Company Information, Head Office, and Major Competitors
Table 71. Epicor Major Business
Table 72. Epicor ITSM Software Product and Solutions
Table 73. Epicor ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 74. Epicor Recent Developments and Future Plans
Table 75. TOPdesk Company Information, Head Office, and Major Competitors
Table 76. TOPdesk Major Business
Table 77. TOPdesk ITSM Software Product and Solutions
Table 78. TOPdesk ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 79. TOPdesk Recent Developments and Future Plans
Table 80. Samanage Company Information, Head Office, and Major Competitors
Table 81. Samanage Major Business
Table 82. Samanage ITSM Software Product and Solutions
Table 83. Samanage ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 84. Samanage Recent Developments and Future Plans
Table 85. Agiloft Service Company Information, Head Office, and Major Competitors
Table 86. Agiloft Service Major Business
Table 87. Agiloft Service ITSM Software Product and Solutions
Table 88. Agiloft Service ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 89. Agiloft Service Recent Developments and Future Plans
Table 90. Symantec Company Information, Head Office, and Major Competitors
Table 91. Symantec Major Business
Table 92. Symantec ITSM Software Product and Solutions
Table 93. Symantec ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 94. Symantec Recent Developments and Future Plans
Table 95. SysAid Company Information, Head Office, and Major Competitors
Table 96. SysAid Major Business
Table 97. SysAid ITSM Software Product and Solutions
Table 98. SysAid ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 99. SysAid Recent Developments and Future Plans
Table 100. SolarWinds Company Information, Head Office, and Major Competitors
Table 101. SolarWinds Major Business
Table 102. SolarWinds ITSM Software Product and Solutions
Table 103. SolarWinds ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 104. SolarWinds Recent Developments and Future Plans
Table 105. Autotask Company Information, Head Office, and Major Competitors
Table 106. Autotask Major Business
Table 107. Autotask ITSM Software Product and Solutions
Table 108. Autotask ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 109. Autotask Recent Developments and Future Plans
Table 110. Global ITSM Software Revenue (USD Million) by Players (2019-2024)
Table 111. Global ITSM Software Revenue Share by Players (2019-2024)
Table 112. Breakdown of ITSM Software by Company Type (Tier 1, Tier 2, and Tier 3)
Table 113. Market Position of Players in ITSM Software, (Tier 1, Tier 2, and Tier 3), Based on Revenue in 2023
Table 114. Head Office of Key ITSM Software Players
Table 115. ITSM Software Market: Company Product Type Footprint
Table 116. ITSM Software Market: Company Product Application Footprint
Table 117. ITSM Software New Market Entrants and Barriers to Market Entry
Table 118. ITSM Software Mergers, Acquisition, Agreements, and Collaborations
Table 119. Global ITSM Software Consumption Value (USD Million) by Type (2019-2024)
Table 120. Global ITSM Software Consumption Value Share by Type (2019-2024)
Table 121. Global ITSM Software Consumption Value Forecast by Type (2025-2030)
Table 122. Global ITSM Software Consumption Value by Application (2019-2024)
Table 123. Global ITSM Software Consumption Value Forecast by Application (2025-2030)
Table 124. North America ITSM Software Consumption Value by Type (2019-2024) & (USD Million)
Table 125. North America ITSM Software Consumption Value by Type (2025-2030) & (USD Million)
Table 126. North America ITSM Software Consumption Value by Application (2019-2024) & (USD Million)
Table 127. North America ITSM Software Consumption Value by Application (2025-2030) & (USD Million)
Table 128. North America ITSM Software Consumption Value by Country (2019-2024) & (USD Million)
Table 129. North America ITSM Software Consumption Value by Country (2025-2030) & (USD Million)
Table 130. Europe ITSM Software Consumption Value by Type (2019-2024) & (USD Million)
Table 131. Europe ITSM Software Consumption Value by Type (2025-2030) & (USD Million)
Table 132. Europe ITSM Software Consumption Value by Application (2019-2024) & (USD Million)
Table 133. Europe ITSM Software Consumption Value by Application (2025-2030) & (USD Million)
Table 134. Europe ITSM Software Consumption Value by Country (2019-2024) & (USD Million)
Table 135. Europe ITSM Software Consumption Value by Country (2025-2030) & (USD Million)
Table 136. Asia-Pacific ITSM Software Consumption Value by Type (2019-2024) & (USD Million)
Table 137. Asia-Pacific ITSM Software Consumption Value by Type (2025-2030) & (USD Million)
Table 138. Asia-Pacific ITSM Software Consumption Value by Application (2019-2024) & (USD Million)
Table 139. Asia-Pacific ITSM Software Consumption Value by Application (2025-2030) & (USD Million)
Table 140. Asia-Pacific ITSM Software Consumption Value by Region (2019-2024) & (USD Million)
Table 141. Asia-Pacific ITSM Software Consumption Value by Region (2025-2030) & (USD Million)
Table 142. South America ITSM Software Consumption Value by Type (2019-2024) & (USD Million)
Table 143. South America ITSM Software Consumption Value by Type (2025-2030) & (USD Million)
Table 144. South America ITSM Software Consumption Value by Application (2019-2024) & (USD Million)
Table 145. South America ITSM Software Consumption Value by Application (2025-2030) & (USD Million)
Table 146. South America ITSM Software Consumption Value by Country (2019-2024) & (USD Million)
Table 147. South America ITSM Software Consumption Value by Country (2025-2030) & (USD Million)
Table 148. Middle East & Africa ITSM Software Consumption Value by Type (2019-2024) & (USD Million)
Table 149. Middle East & Africa ITSM Software Consumption Value by Type (2025-2030) & (USD Million)
Table 150. Middle East & Africa ITSM Software Consumption Value by Application (2019-2024) & (USD Million)
Table 151. Middle East & Africa ITSM Software Consumption Value by Application (2025-2030) & (USD Million)
Table 152. Middle East & Africa ITSM Software Consumption Value by Country (2019-2024) & (USD Million)
Table 153. Middle East & Africa ITSM Software Consumption Value by Country (2025-2030) & (USD Million)
Table 154. ITSM Software Raw Material
Table 155. Key Suppliers of ITSM Software Raw Materials
Table 1. Global ITSM Software Consumption Value by Type, (USD Million), 2019 & 2023 & 2030
Table 2. Global ITSM Software Consumption Value by Application, (USD Million), 2019 & 2023 & 2030
Table 3. Global ITSM Software Consumption Value by Region (2019-2024) & (USD Million)
Table 4. Global ITSM Software Consumption Value by Region (2025-2030) & (USD Million)
Table 5. ServiceNow Company Information, Head Office, and Major Competitors
Table 6. ServiceNow Major Business
Table 7. ServiceNow ITSM Software Product and Solutions
Table 8. ServiceNow ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 9. ServiceNow Recent Developments and Future Plans
Table 10. Atlassian Company Information, Head Office, and Major Competitors
Table 11. Atlassian Major Business
Table 12. Atlassian ITSM Software Product and Solutions
Table 13. Atlassian ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 14. Atlassian Recent Developments and Future Plans
Table 15. Ivanti (HEAT Software) Company Information, Head Office, and Major Competitors
Table 16. Ivanti (HEAT Software) Major Business
Table 17. Ivanti (HEAT Software) ITSM Software Product and Solutions
Table 18. Ivanti (HEAT Software) ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 19. Ivanti (HEAT Software) Recent Developments and Future Plans
Table 20. IBM Company Information, Head Office, and Major Competitors
Table 21. IBM Major Business
Table 22. IBM ITSM Software Product and Solutions
Table 23. IBM ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 24. IBM Recent Developments and Future Plans
Table 25. Broadcom Company Information, Head Office, and Major Competitors
Table 26. Broadcom Major Business
Table 27. Broadcom ITSM Software Product and Solutions
Table 28. Broadcom ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 29. Broadcom Recent Developments and Future Plans
Table 30. BMC Software Company Information, Head Office, and Major Competitors
Table 31. BMC Software Major Business
Table 32. BMC Software ITSM Software Product and Solutions
Table 33. BMC Software ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 34. BMC Software Recent Developments and Future Plans
Table 35. ASG Software Company Information, Head Office, and Major Competitors
Table 36. ASG Software Major Business
Table 37. ASG Software ITSM Software Product and Solutions
Table 38. ASG Software ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 39. ASG Software Recent Developments and Future Plans
Table 40. Axios Systems Company Information, Head Office, and Major Competitors
Table 41. Axios Systems Major Business
Table 42. Axios Systems ITSM Software Product and Solutions
Table 43. Axios Systems ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 44. Axios Systems Recent Developments and Future Plans
Table 45. SAP Company Information, Head Office, and Major Competitors
Table 46. SAP Major Business
Table 47. SAP ITSM Software Product and Solutions
Table 48. SAP ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 49. SAP Recent Developments and Future Plans
Table 50. Cherwell Software Company Information, Head Office, and Major Competitors
Table 51. Cherwell Software Major Business
Table 52. Cherwell Software ITSM Software Product and Solutions
Table 53. Cherwell Software ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 54. Cherwell Software Recent Developments and Future Plans
Table 55. Micro Focus (Formerly HPE) Company Information, Head Office, and Major Competitors
Table 56. Micro Focus (Formerly HPE) Major Business
Table 57. Micro Focus (Formerly HPE) ITSM Software Product and Solutions
Table 58. Micro Focus (Formerly HPE) ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 59. Micro Focus (Formerly HPE) Recent Developments and Future Plans
Table 60. Freshworks Company Information, Head Office, and Major Competitors
Table 61. Freshworks Major Business
Table 62. Freshworks ITSM Software Product and Solutions
Table 63. Freshworks ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 64. Freshworks Recent Developments and Future Plans
Table 65. Ultimo Company Information, Head Office, and Major Competitors
Table 66. Ultimo Major Business
Table 67. Ultimo ITSM Software Product and Solutions
Table 68. Ultimo ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 69. Ultimo Recent Developments and Future Plans
Table 70. Epicor Company Information, Head Office, and Major Competitors
Table 71. Epicor Major Business
Table 72. Epicor ITSM Software Product and Solutions
Table 73. Epicor ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 74. Epicor Recent Developments and Future Plans
Table 75. TOPdesk Company Information, Head Office, and Major Competitors
Table 76. TOPdesk Major Business
Table 77. TOPdesk ITSM Software Product and Solutions
Table 78. TOPdesk ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 79. TOPdesk Recent Developments and Future Plans
Table 80. Samanage Company Information, Head Office, and Major Competitors
Table 81. Samanage Major Business
Table 82. Samanage ITSM Software Product and Solutions
Table 83. Samanage ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 84. Samanage Recent Developments and Future Plans
Table 85. Agiloft Service Company Information, Head Office, and Major Competitors
Table 86. Agiloft Service Major Business
Table 87. Agiloft Service ITSM Software Product and Solutions
Table 88. Agiloft Service ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 89. Agiloft Service Recent Developments and Future Plans
Table 90. Symantec Company Information, Head Office, and Major Competitors
Table 91. Symantec Major Business
Table 92. Symantec ITSM Software Product and Solutions
Table 93. Symantec ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 94. Symantec Recent Developments and Future Plans
Table 95. SysAid Company Information, Head Office, and Major Competitors
Table 96. SysAid Major Business
Table 97. SysAid ITSM Software Product and Solutions
Table 98. SysAid ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 99. SysAid Recent Developments and Future Plans
Table 100. SolarWinds Company Information, Head Office, and Major Competitors
Table 101. SolarWinds Major Business
Table 102. SolarWinds ITSM Software Product and Solutions
Table 103. SolarWinds ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 104. SolarWinds Recent Developments and Future Plans
Table 105. Autotask Company Information, Head Office, and Major Competitors
Table 106. Autotask Major Business
Table 107. Autotask ITSM Software Product and Solutions
Table 108. Autotask ITSM Software Revenue (USD Million), Gross Margin and Market Share (2019-2024)
Table 109. Autotask Recent Developments and Future Plans
Table 110. Global ITSM Software Revenue (USD Million) by Players (2019-2024)
Table 111. Global ITSM Software Revenue Share by Players (2019-2024)
Table 112. Breakdown of ITSM Software by Company Type (Tier 1, Tier 2, and Tier 3)
Table 113. Market Position of Players in ITSM Software, (Tier 1, Tier 2, and Tier 3), Based on Revenue in 2023
Table 114. Head Office of Key ITSM Software Players
Table 115. ITSM Software Market: Company Product Type Footprint
Table 116. ITSM Software Market: Company Product Application Footprint
Table 117. ITSM Software New Market Entrants and Barriers to Market Entry
Table 118. ITSM Software Mergers, Acquisition, Agreements, and Collaborations
Table 119. Global ITSM Software Consumption Value (USD Million) by Type (2019-2024)
Table 120. Global ITSM Software Consumption Value Share by Type (2019-2024)
Table 121. Global ITSM Software Consumption Value Forecast by Type (2025-2030)
Table 122. Global ITSM Software Consumption Value by Application (2019-2024)
Table 123. Global ITSM Software Consumption Value Forecast by Application (2025-2030)
Table 124. North America ITSM Software Consumption Value by Type (2019-2024) & (USD Million)
Table 125. North America ITSM Software Consumption Value by Type (2025-2030) & (USD Million)
Table 126. North America ITSM Software Consumption Value by Application (2019-2024) & (USD Million)
Table 127. North America ITSM Software Consumption Value by Application (2025-2030) & (USD Million)
Table 128. North America ITSM Software Consumption Value by Country (2019-2024) & (USD Million)
Table 129. North America ITSM Software Consumption Value by Country (2025-2030) & (USD Million)
Table 130. Europe ITSM Software Consumption Value by Type (2019-2024) & (USD Million)
Table 131. Europe ITSM Software Consumption Value by Type (2025-2030) & (USD Million)
Table 132. Europe ITSM Software Consumption Value by Application (2019-2024) & (USD Million)
Table 133. Europe ITSM Software Consumption Value by Application (2025-2030) & (USD Million)
Table 134. Europe ITSM Software Consumption Value by Country (2019-2024) & (USD Million)
Table 135. Europe ITSM Software Consumption Value by Country (2025-2030) & (USD Million)
Table 136. Asia-Pacific ITSM Software Consumption Value by Type (2019-2024) & (USD Million)
Table 137. Asia-Pacific ITSM Software Consumption Value by Type (2025-2030) & (USD Million)
Table 138. Asia-Pacific ITSM Software Consumption Value by Application (2019-2024) & (USD Million)
Table 139. Asia-Pacific ITSM Software Consumption Value by Application (2025-2030) & (USD Million)
Table 140. Asia-Pacific ITSM Software Consumption Value by Region (2019-2024) & (USD Million)
Table 141. Asia-Pacific ITSM Software Consumption Value by Region (2025-2030) & (USD Million)
Table 142. South America ITSM Software Consumption Value by Type (2019-2024) & (USD Million)
Table 143. South America ITSM Software Consumption Value by Type (2025-2030) & (USD Million)
Table 144. South America ITSM Software Consumption Value by Application (2019-2024) & (USD Million)
Table 145. South America ITSM Software Consumption Value by Application (2025-2030) & (USD Million)
Table 146. South America ITSM Software Consumption Value by Country (2019-2024) & (USD Million)
Table 147. South America ITSM Software Consumption Value by Country (2025-2030) & (USD Million)
Table 148. Middle East & Africa ITSM Software Consumption Value by Type (2019-2024) & (USD Million)
Table 149. Middle East & Africa ITSM Software Consumption Value by Type (2025-2030) & (USD Million)
Table 150. Middle East & Africa ITSM Software Consumption Value by Application (2019-2024) & (USD Million)
Table 151. Middle East & Africa ITSM Software Consumption Value by Application (2025-2030) & (USD Million)
Table 152. Middle East & Africa ITSM Software Consumption Value by Country (2019-2024) & (USD Million)
Table 153. Middle East & Africa ITSM Software Consumption Value by Country (2025-2030) & (USD Million)
Table 154. ITSM Software Raw Material
Table 155. Key Suppliers of ITSM Software Raw Materials
LIST OF FIGURES
Figure 1. ITSM Software Picture
Figure 2. Global ITSM Software Consumption Value by Type, (USD Million), 2019 & 2023 & 2030
Figure 3. Global ITSM Software Consumption Value Market Share by Type in 2023
Figure 4. Cloud-based
Figure 5. On-premises
Figure 6. Global ITSM Software Consumption Value by Type, (USD Million), 2019 & 2023 & 2030
Figure 7. ITSM Software Consumption Value Market Share by Application in 2023
Figure 8. SMEs Picture
Figure 9. Large Enterprises Picture
Figure 10. Global ITSM Software Consumption Value, (USD Million): 2019 & 2023 & 2030
Figure 11. Global ITSM Software Consumption Value and Forecast (2019-2030) & (USD Million)
Figure 12. Global Market ITSM Software Consumption Value (USD Million) Comparison by Region (2019 & 2023 & 2030)
Figure 13. Global ITSM Software Consumption Value Market Share by Region (2019-2030)
Figure 14. Global ITSM Software Consumption Value Market Share by Region in 2023
Figure 15. North America ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 16. Europe ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 17. Asia-Pacific ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 18. South America ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 19. Middle East and Africa ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 20. Global ITSM Software Revenue Share by Players in 2023
Figure 21. ITSM Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2023
Figure 22. Global Top 3 Players ITSM Software Market Share in 2023
Figure 23. Global Top 6 Players ITSM Software Market Share in 2023
Figure 24. Global ITSM Software Consumption Value Share by Type (2019-2024)
Figure 25. Global ITSM Software Market Share Forecast by Type (2025-2030)
Figure 26. Global ITSM Software Consumption Value Share by Application (2019-2024)
Figure 27. Global ITSM Software Market Share Forecast by Application (2025-2030)
Figure 28. North America ITSM Software Consumption Value Market Share by Type (2019-2030)
Figure 29. North America ITSM Software Consumption Value Market Share by Application (2019-2030)
Figure 30. North America ITSM Software Consumption Value Market Share by Country (2019-2030)
Figure 31. United States ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 32. Canada ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 33. Mexico ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 34. Europe ITSM Software Consumption Value Market Share by Type (2019-2030)
Figure 35. Europe ITSM Software Consumption Value Market Share by Application (2019-2030)
Figure 36. Europe ITSM Software Consumption Value Market Share by Country (2019-2030)
Figure 37. Germany ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 38. France ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 39. United Kingdom ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 40. Russia ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 41. Italy ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 42. Asia-Pacific ITSM Software Consumption Value Market Share by Type (2019-2030)
Figure 43. Asia-Pacific ITSM Software Consumption Value Market Share by Application (2019-2030)
Figure 44. Asia-Pacific ITSM Software Consumption Value Market Share by Region (2019-2030)
Figure 45. China ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 46. Japan ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 47. South Korea ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 48. India ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 49. Southeast Asia ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 50. Australia ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 51. South America ITSM Software Consumption Value Market Share by Type (2019-2030)
Figure 52. South America ITSM Software Consumption Value Market Share by Application (2019-2030)
Figure 53. South America ITSM Software Consumption Value Market Share by Country (2019-2030)
Figure 54. Brazil ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 55. Argentina ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 56. Middle East and Africa ITSM Software Consumption Value Market Share by Type (2019-2030)
Figure 57. Middle East and Africa ITSM Software Consumption Value Market Share by Application (2019-2030)
Figure 58. Middle East and Africa ITSM Software Consumption Value Market Share by Country (2019-2030)
Figure 59. Turkey ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 60. Saudi Arabia ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 61. UAE ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 62. ITSM Software Market Drivers
Figure 63. ITSM Software Market Restraints
Figure 64. ITSM Software Market Trends
Figure 65. Porters Five Forces Analysis
Figure 66. Manufacturing Cost Structure Analysis of ITSM Software in 2023
Figure 67. Manufacturing Process Analysis of ITSM Software
Figure 68. ITSM Software Industrial Chain
Figure 69. Methodology
Figure 70. Research Process and Data Source
Figure 1. ITSM Software Picture
Figure 2. Global ITSM Software Consumption Value by Type, (USD Million), 2019 & 2023 & 2030
Figure 3. Global ITSM Software Consumption Value Market Share by Type in 2023
Figure 4. Cloud-based
Figure 5. On-premises
Figure 6. Global ITSM Software Consumption Value by Type, (USD Million), 2019 & 2023 & 2030
Figure 7. ITSM Software Consumption Value Market Share by Application in 2023
Figure 8. SMEs Picture
Figure 9. Large Enterprises Picture
Figure 10. Global ITSM Software Consumption Value, (USD Million): 2019 & 2023 & 2030
Figure 11. Global ITSM Software Consumption Value and Forecast (2019-2030) & (USD Million)
Figure 12. Global Market ITSM Software Consumption Value (USD Million) Comparison by Region (2019 & 2023 & 2030)
Figure 13. Global ITSM Software Consumption Value Market Share by Region (2019-2030)
Figure 14. Global ITSM Software Consumption Value Market Share by Region in 2023
Figure 15. North America ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 16. Europe ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 17. Asia-Pacific ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 18. South America ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 19. Middle East and Africa ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 20. Global ITSM Software Revenue Share by Players in 2023
Figure 21. ITSM Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2023
Figure 22. Global Top 3 Players ITSM Software Market Share in 2023
Figure 23. Global Top 6 Players ITSM Software Market Share in 2023
Figure 24. Global ITSM Software Consumption Value Share by Type (2019-2024)
Figure 25. Global ITSM Software Market Share Forecast by Type (2025-2030)
Figure 26. Global ITSM Software Consumption Value Share by Application (2019-2024)
Figure 27. Global ITSM Software Market Share Forecast by Application (2025-2030)
Figure 28. North America ITSM Software Consumption Value Market Share by Type (2019-2030)
Figure 29. North America ITSM Software Consumption Value Market Share by Application (2019-2030)
Figure 30. North America ITSM Software Consumption Value Market Share by Country (2019-2030)
Figure 31. United States ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 32. Canada ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 33. Mexico ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 34. Europe ITSM Software Consumption Value Market Share by Type (2019-2030)
Figure 35. Europe ITSM Software Consumption Value Market Share by Application (2019-2030)
Figure 36. Europe ITSM Software Consumption Value Market Share by Country (2019-2030)
Figure 37. Germany ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 38. France ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 39. United Kingdom ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 40. Russia ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 41. Italy ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 42. Asia-Pacific ITSM Software Consumption Value Market Share by Type (2019-2030)
Figure 43. Asia-Pacific ITSM Software Consumption Value Market Share by Application (2019-2030)
Figure 44. Asia-Pacific ITSM Software Consumption Value Market Share by Region (2019-2030)
Figure 45. China ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 46. Japan ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 47. South Korea ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 48. India ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 49. Southeast Asia ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 50. Australia ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 51. South America ITSM Software Consumption Value Market Share by Type (2019-2030)
Figure 52. South America ITSM Software Consumption Value Market Share by Application (2019-2030)
Figure 53. South America ITSM Software Consumption Value Market Share by Country (2019-2030)
Figure 54. Brazil ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 55. Argentina ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 56. Middle East and Africa ITSM Software Consumption Value Market Share by Type (2019-2030)
Figure 57. Middle East and Africa ITSM Software Consumption Value Market Share by Application (2019-2030)
Figure 58. Middle East and Africa ITSM Software Consumption Value Market Share by Country (2019-2030)
Figure 59. Turkey ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 60. Saudi Arabia ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 61. UAE ITSM Software Consumption Value (2019-2030) & (USD Million)
Figure 62. ITSM Software Market Drivers
Figure 63. ITSM Software Market Restraints
Figure 64. ITSM Software Market Trends
Figure 65. Porters Five Forces Analysis
Figure 66. Manufacturing Cost Structure Analysis of ITSM Software in 2023
Figure 67. Manufacturing Process Analysis of ITSM Software
Figure 68. ITSM Software Industrial Chain
Figure 69. Methodology
Figure 70. Research Process and Data Source
