Global IT Service Management Tools Market Size, Status and Forecast 2020-2026

May 2020 | 91 pages | ID: G04D199698CCEN
QYResearch

Abstracts

This report focuses on the global IT Service Management Tools status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management Tools development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

The key players covered in this study

• ServiceNow
• Atlassian
• IBM
• Broadcom
• BMC Software
• Ivanti Software
• ASG Software
• Axios Systems
• SAP
• Cherwell Software

Market segment by Type, the product can be split into

• On-Premise
• Cloud

Market segment by Application, split into

• BFSI
• IT and ITES
• Telecommunication
• Media and Entertainment
• Retail
• Utilities
• Manufacturing
• Education
• Government

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

The study objectives of this report are:

• To analyze global IT Service Management Tools status, future forecast, growth opportunity, key market and key players.
• To present the IT Service Management Tools development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of IT Service Management Tools are as follows:

• History Year: 2015-2019
• Base Year: 2019
• Estimated Year: 2020
• Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by IT Service Management Tools Revenue
1.4 Market Analysis by Type
  1.4.1 Global IT Service Management Tools Market Size Growth Rate by Type: 2020 VS 2026
  1.4.2 On-Premise
  1.4.3 Cloud
1.5 Market by Application
  1.5.1 Global IT Service Management Tools Market Share by Application: 2020 VS 2026
  1.5.2 BFSI
  1.5.3 IT and ITES
  1.5.4 Telecommunication
  1.5.5 Media and Entertainment
  1.5.6 Retail
  1.5.7 Utilities
  1.5.8 Manufacturing
  1.5.9 Education
  1.5.10 Government
1.6 Study Objectives
1.7 Years Considered

2 GLOBAL GROWTH TRENDS BY REGIONS

2.1 IT Service Management Tools Market Perspective (2015-2026)
2.2 IT Service Management Tools Growth Trends by Regions
  2.2.1 IT Service Management Tools Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 IT Service Management Tools Historic Market Share by Regions (2015-2020)
  2.2.3 IT Service Management Tools Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Top Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Porter’s Five Forces Analysis
  2.3.5 IT Service Management Tools Market Growth Strategy
  2.3.6 Primary Interviews with Key IT Service Management Tools Players (Opinion Leaders)

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top IT Service Management Tools Players by Market Size
  3.1.1 Global Top IT Service Management Tools Players by Revenue (2015-2020)
  3.1.2 Global IT Service Management Tools Revenue Market Share by Players (2015-2020)
  3.1.3 Global IT Service Management Tools Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global IT Service Management Tools Market Concentration Ratio
  3.2.1 Global IT Service Management Tools Market Concentration Ratio (CR5 and HHI)
  3.2.2 Global Top 10 and Top 5 Companies by IT Service Management Tools Revenue in 2019
3.3 IT Service Management Tools Key Players Head office and Area Served
3.4 Key Players IT Service Management Tools Product Solution and Service
3.5 Date of Enter into IT Service Management Tools Market
3.6 Mergers & Acquisitions, Expansion Plans

4 BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global IT Service Management Tools Historic Market Size by Type (2015-2020)
4.2 Global IT Service Management Tools Forecasted Market Size by Type (2021-2026)

5 IT SERVICE MANAGEMENT TOOLS BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global IT Service Management Tools Market Size by Application (2015-2020)
5.2 Global IT Service Management Tools Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America IT Service Management Tools Market Size (2015-2020)
6.2 IT Service Management Tools Key Players in North America (2019-2020)
6.3 North America IT Service Management Tools Market Size by Type (2015-2020)
6.4 North America IT Service Management Tools Market Size by Application (2015-2020)

7 EUROPE

7.1 Europe IT Service Management Tools Market Size (2015-2020)
7.2 IT Service Management Tools Key Players in Europe (2019-2020)
7.3 Europe IT Service Management Tools Market Size by Type (2015-2020)
7.4 Europe IT Service Management Tools Market Size by Application (2015-2020)

8 CHINA

8.1 China IT Service Management Tools Market Size (2015-2020)
8.2 IT Service Management Tools Key Players in China (2019-2020)
8.3 China IT Service Management Tools Market Size by Type (2015-2020)
8.4 China IT Service Management Tools Market Size by Application (2015-2020)

9 JAPAN

9.1 Japan IT Service Management Tools Market Size (2015-2020)
9.2 IT Service Management Tools Key Players in Japan (2019-2020)
9.3 Japan IT Service Management Tools Market Size by Type (2015-2020)
9.4 Japan IT Service Management Tools Market Size by Application (2015-2020)

10 SOUTHEAST ASIA

10.1 Southeast Asia IT Service Management Tools Market Size (2015-2020)
10.2 IT Service Management Tools Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia IT Service Management Tools Market Size by Type (2015-2020)
10.4 Southeast Asia IT Service Management Tools Market Size by Application (2015-2020)

11 INDIA

11.1 India IT Service Management Tools Market Size (2015-2020)
11.2 IT Service Management Tools Key Players in India (2019-2020)
11.3 India IT Service Management Tools Market Size by Type (2015-2020)
11.4 India IT Service Management Tools Market Size by Application (2015-2020)

12 CENTRAL & SOUTH AMERICA

12.1 Central & South America IT Service Management Tools Market Size (2015-2020)
12.2 IT Service Management Tools Key Players in Central & South America (2019-2020)
12.3 Central & South America IT Service Management Tools Market Size by Type (2015-2020)
12.4 Central & South America IT Service Management Tools Market Size by Application (2015-2020)

13 KEY PLAYERS PROFILES

13.1 ServiceNow
  13.1.1 ServiceNow Company Details
  13.1.2 ServiceNow Business Overview and Its Total Revenue
  13.1.3 ServiceNow IT Service Management Tools Introduction
  13.1.4 ServiceNow Revenue in IT Service Management Tools Business (2015-2020))
  13.1.5 ServiceNow Recent Development
13.2 Atlassian
  13.2.1 Atlassian Company Details
  13.2.2 Atlassian Business Overview and Its Total Revenue
  13.2.3 Atlassian IT Service Management Tools Introduction
  13.2.4 Atlassian Revenue in IT Service Management Tools Business (2015-2020)
  13.2.5 Atlassian Recent Development
13.3 IBM
  13.3.1 IBM Company Details
  13.3.2 IBM Business Overview and Its Total Revenue
  13.3.3 IBM IT Service Management Tools Introduction
  13.3.4 IBM Revenue in IT Service Management Tools Business (2015-2020)
  13.3.5 IBM Recent Development
13.4 Broadcom
  13.4.1 Broadcom Company Details
  13.4.2 Broadcom Business Overview and Its Total Revenue
  13.4.3 Broadcom IT Service Management Tools Introduction
  13.4.4 Broadcom Revenue in IT Service Management Tools Business (2015-2020)
  13.4.5 Broadcom Recent Development
13.5 BMC Software
  13.5.1 BMC Software Company Details
  13.5.2 BMC Software Business Overview and Its Total Revenue
  13.5.3 BMC Software IT Service Management Tools Introduction
  13.5.4 BMC Software Revenue in IT Service Management Tools Business (2015-2020)
  13.5.5 BMC Software Recent Development
13.6 Ivanti Software
  13.6.1 Ivanti Software Company Details
  13.6.2 Ivanti Software Business Overview and Its Total Revenue
  13.6.3 Ivanti Software IT Service Management Tools Introduction
  13.6.4 Ivanti Software Revenue in IT Service Management Tools Business (2015-2020)
  13.6.5 Ivanti Software Recent Development
13.7 ASG Software
  13.7.1 ASG Software Company Details
  13.7.2 ASG Software Business Overview and Its Total Revenue
  13.7.3 ASG Software IT Service Management Tools Introduction
  13.7.4 ASG Software Revenue in IT Service Management Tools Business (2015-2020)
  13.7.5 ASG Software Recent Development
13.8 Axios Systems
  13.8.1 Axios Systems Company Details
  13.8.2 Axios Systems Business Overview and Its Total Revenue
  13.8.3 Axios Systems IT Service Management Tools Introduction
  13.8.4 Axios Systems Revenue in IT Service Management Tools Business (2015-2020)
  13.8.5 Axios Systems Recent Development
13.9 SAP
  13.9.1 SAP Company Details
  13.9.2 SAP Business Overview and Its Total Revenue
  13.9.3 SAP IT Service Management Tools Introduction
  13.9.4 SAP Revenue in IT Service Management Tools Business (2015-2020)
  13.9.5 SAP Recent Development
13.10 Cherwell Software
  13.10.1 Cherwell Software Company Details
  13.10.2 Cherwell Software Business Overview and Its Total Revenue
  13.10.3 Cherwell Software IT Service Management Tools Introduction
  13.10.4 Cherwell Software Revenue in IT Service Management Tools Business (2015-2020)
  13.10.5 Cherwell Software Recent Development

14 ANALYST'S VIEWPOINTS/CONCLUSIONS

15 APPENDIX

15.1 Research Methodology
  15.1.1 Methodology/Research Approach
  15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. IT Service Management Tools Key Market Segments
Table 2. Key Players Covered: Ranking by IT Service Management Tools Revenue
Table 3. Ranking of Global Top IT Service Management Tools Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global IT Service Management Tools Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of On-Premise
Table 6. Key Players of Cloud
Table 7. Global IT Service Management Tools Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 8. Global IT Service Management Tools Market Size by Regions (US$ Million): 2020 VS 2026
Table 9. Global IT Service Management Tools Market Size by Regions (2015-2020) (US$ Million)
Table 10. Global IT Service Management Tools Market Share by Regions (2015-2020)
Table 11. Global IT Service Management Tools Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 12. Global IT Service Management Tools Market Share by Regions (2021-2026)
Table 13. Market Top Trends
Table 14. Key Drivers: Impact Analysis
Table 15. Key Challenges
Table 16. IT Service Management Tools Market Growth Strategy
Table 17. Main Points Interviewed from Key IT Service Management Tools Players
Table 18. Global IT Service Management Tools Revenue by Players (2015-2020) (Million US$)
Table 19. Global IT Service Management Tools Market Share by Players (2015-2020)
Table 20. Global Top IT Service Management Tools Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in IT Service Management Tools as of 2019)
Table 21. Global IT Service Management Tools by Players Market Concentration Ratio (CR5 and HHI)
Table 22. Key Players Headquarters and Area Served
Table 23. Key Players IT Service Management Tools Product Solution and Service
Table 24. Date of Enter into IT Service Management Tools Market
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global IT Service Management Tools Market Size by Type (2015-2020) (Million US$)
Table 27. Global IT Service Management Tools Market Size Share by Type (2015-2020)
Table 28. Global IT Service Management Tools Revenue Market Share by Type (2021-2026)
Table 29. Global IT Service Management Tools Market Size Share by Application (2015-2020)
Table 30. Global IT Service Management Tools Market Size by Application (2015-2020) (Million US$)
Table 31. Global IT Service Management Tools Market Size Share by Application (2021-2026)
Table 32. North America Key Players IT Service Management Tools Revenue (2019-2020) (Million US$)
Table 33. North America Key Players IT Service Management Tools Market Share (2019-2020)
Table 34. North America IT Service Management Tools Market Size by Type (2015-2020) (Million US$)
Table 35. North America IT Service Management Tools Market Share by Type (2015-2020)
Table 36. North America IT Service Management Tools Market Size by Application (2015-2020) (Million US$)
Table 37. North America IT Service Management Tools Market Share by Application (2015-2020)
Table 38. Europe Key Players IT Service Management Tools Revenue (2019-2020) (Million US$)
Table 39. Europe Key Players IT Service Management Tools Market Share (2019-2020)
Table 40. Europe IT Service Management Tools Market Size by Type (2015-2020) (Million US$)
Table 41. Europe IT Service Management Tools Market Share by Type (2015-2020)
Table 42. Europe IT Service Management Tools Market Size by Application (2015-2020) (Million US$)
Table 43. Europe IT Service Management Tools Market Share by Application (2015-2020)
Table 44. China Key Players IT Service Management Tools Revenue (2019-2020) (Million US$)
Table 45. China Key Players IT Service Management Tools Market Share (2019-2020)
Table 46. China IT Service Management Tools Market Size by Type (2015-2020) (Million US$)
Table 47. China IT Service Management Tools Market Share by Type (2015-2020)
Table 48. China IT Service Management Tools Market Size by Application (2015-2020) (Million US$)
Table 49. China IT Service Management Tools Market Share by Application (2015-2020)
Table 50. Japan Key Players IT Service Management Tools Revenue (2019-2020) (Million US$)
Table 51. Japan Key Players IT Service Management Tools Market Share (2019-2020)
Table 52. Japan IT Service Management Tools Market Size by Type (2015-2020) (Million US$)
Table 53. Japan IT Service Management Tools Market Share by Type (2015-2020)
Table 54. Japan IT Service Management Tools Market Size by Application (2015-2020) (Million US$)
Table 55. Japan IT Service Management Tools Market Share by Application (2015-2020)
Table 56. Southeast Asia Key Players IT Service Management Tools Revenue (2019-2020) (Million US$)
Table 57. Southeast Asia Key Players IT Service Management Tools Market Share (2019-2020)
Table 58. Southeast Asia IT Service Management Tools Market Size by Type (2015-2020) (Million US$)
Table 59. Southeast Asia IT Service Management Tools Market Share by Type (2015-2020)
Table 60. Southeast Asia IT Service Management Tools Market Size by Application (2015-2020) (Million US$)
Table 61. Southeast Asia IT Service Management Tools Market Share by Application (2015-2020)
Table 62. India Key Players IT Service Management Tools Revenue (2019-2020) (Million US$)
Table 63. India Key Players IT Service Management Tools Market Share (2019-2020)
Table 64. India IT Service Management Tools Market Size by Type (2015-2020) (Million US$)
Table 65. India IT Service Management Tools Market Share by Type (2015-2020)
Table 66. India IT Service Management Tools Market Size by Application (2015-2020) (Million US$)
Table 67. India IT Service Management Tools Market Share by Application (2015-2020)
Table 68. Central & South America Key Players IT Service Management Tools Revenue (2019-2020) (Million US$)
Table 69. Central & South America Key Players IT Service Management Tools Market Share (2019-2020)
Table 70. Central & South America IT Service Management Tools Market Size by Type (2015-2020) (Million US$)
Table 71. Central & South America IT Service Management Tools Market Share by Type (2015-2020)
Table 72. Central & South America IT Service Management Tools Market Size by Application (2015-2020) (Million US$)
Table 73. Central & South America IT Service Management Tools Market Share by Application (2015-2020)
Table 74. ServiceNow Company Details
Table 75. ServiceNow Business Overview
Table 76. ServiceNow Product
Table 77. ServiceNow Revenue in IT Service Management Tools Business (2015-2020) (Million US$)
Table 78. ServiceNow Recent Development
Table 79. Atlassian Company Details
Table 80. Atlassian Business Overview
Table 81. Atlassian Product
Table 82. Atlassian Revenue in IT Service Management Tools Business (2015-2020) (Million US$)
Table 83. Atlassian Recent Development
Table 84. IBM Company Details
Table 85. IBM Business Overview
Table 86. IBM Product
Table 87. IBM Revenue in IT Service Management Tools Business (2015-2020) (Million US$)
Table 88. IBM Recent Development
Table 89. Broadcom Company Details
Table 90. Broadcom Business Overview
Table 91. Broadcom Product
Table 92. Broadcom Revenue in IT Service Management Tools Business (2015-2020) (Million US$)
Table 93. Broadcom Recent Development
Table 94. BMC Software Company Details
Table 95. BMC Software Business Overview
Table 96. BMC Software Product
Table 97. BMC Software Revenue in IT Service Management Tools Business (2015-2020) (Million US$)
Table 98. BMC Software Recent Development
Table 99. Ivanti Software Company Details
Table 100. Ivanti Software Business Overview
Table 101. Ivanti Software Product
Table 102. Ivanti Software Revenue in IT Service Management Tools Business (2015-2020) (Million US$)
Table 103. Ivanti Software Recent Development
Table 104. ASG Software Company Details
Table 105. ASG Software Business Overview
Table 106. ASG Software Product
Table 107. ASG Software Revenue in IT Service Management Tools Business (2015-2020) (Million US$)
Table 108. ASG Software Recent Development
Table 109. Axios Systems Business Overview
Table 110. Axios Systems Product
Table 111. Axios Systems Company Details
Table 112. Axios Systems Revenue in IT Service Management Tools Business (2015-2020) (Million US$)
Table 113. Axios Systems Recent Development
Table 114. SAP Company Details
Table 115. SAP Business Overview
Table 116. SAP Product
Table 117. SAP Revenue in IT Service Management Tools Business (2015-2020) (Million US$)
Table 118. SAP Recent Development
Table 119. Cherwell Software Company Details
Table 120. Cherwell Software Business Overview
Table 121. Cherwell Software Product
Table 122. Cherwell Software Revenue in IT Service Management Tools Business (2015-2020) (Million US$)
Table 123. Cherwell Software Recent Development
Table 124. Research Programs/Design for This Report
Table 125. Key Data Information from Secondary Sources
Table 126. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global IT Service Management Tools Market Share by Type: 2020 VS 2026
Figure 2. On-Premise Features
Figure 3. Cloud Features
Figure 4. Global IT Service Management Tools Market Share by Application: 2020 VS 2026
Figure 5. BFSI Case Studies
Figure 6. IT and ITES Case Studies
Figure 7. Telecommunication Case Studies
Figure 8. Media and Entertainment Case Studies
Figure 9. Retail Case Studies
Figure 10. Utilities Case Studies
Figure 11. Manufacturing Case Studies
Figure 12. Education Case Studies
Figure 13. Government Case Studies
Figure 14. IT Service Management Tools Report Years Considered
Figure 15. Global IT Service Management Tools Market Size YoY Growth 2015-2026 (US$ Million)
Figure 16. Global IT Service Management Tools Market Share by Regions: 2020 VS 2026
Figure 17. Global IT Service Management Tools Market Share by Regions (2021-2026)
Figure 18. Porter's Five Forces Analysis
Figure 19. Global IT Service Management Tools Market Share by Players in 2019
Figure 20. Global Top IT Service Management Tools Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in IT Service Management Tools as of 2019
Figure 21. The Top 10 and 5 Players Market Share by IT Service Management Tools Revenue in 2019
Figure 22. North America IT Service Management Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. Europe IT Service Management Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. China IT Service Management Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Japan IT Service Management Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 26. Southeast Asia IT Service Management Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 27. India IT Service Management Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 28. Central & South America IT Service Management Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 29. ServiceNow Total Revenue (US$ Million): 2019 Compared with 2018
Figure 30. ServiceNow Revenue Growth Rate in IT Service Management Tools Business (2015-2020)
Figure 31. Atlassian Total Revenue (US$ Million): 2019 Compared with 2018
Figure 32. Atlassian Revenue Growth Rate in IT Service Management Tools Business (2015-2020)
Figure 33. IBM Total Revenue (US$ Million): 2019 Compared with 2018
Figure 34. IBM Revenue Growth Rate in IT Service Management Tools Business (2015-2020)
Figure 35. Broadcom Total Revenue (US$ Million): 2019 Compared with 2018
Figure 36. Broadcom Revenue Growth Rate in IT Service Management Tools Business (2015-2020)
Figure 37. BMC Software Total Revenue (US$ Million): 2019 Compared with 2018
Figure 38. BMC Software Revenue Growth Rate in IT Service Management Tools Business (2015-2020)
Figure 39. Ivanti Software Total Revenue (US$ Million): 2019 Compared with 2018
Figure 40. Ivanti Software Revenue Growth Rate in IT Service Management Tools Business (2015-2020)
Figure 41. ASG Software Total Revenue (US$ Million): 2019 Compared with 2018
Figure 42. ASG Software Revenue Growth Rate in IT Service Management Tools Business (2015-2020)
Figure 43. Axios Systems Total Revenue (US$ Million): 2019 Compared with 2018
Figure 44. Axios Systems Revenue Growth Rate in IT Service Management Tools Business (2015-2020)
Figure 45. SAP Total Revenue (US$ Million): 2019 Compared with 2018
Figure 46. SAP Revenue Growth Rate in IT Service Management Tools Business (2015-2020)
Figure 47. Cherwell Software Total Revenue (US$ Million): 2019 Compared with 2018
Figure 48. Cherwell Software Revenue Growth Rate in IT Service Management Tools Business (2015-2020)
Figure 49. Bottom-up and Top-down Approaches for This Report
Figure 50. Data Triangulation
Figure 51. Key Executives Interviewed