Global Insurance Chatbot Supply, Demand and Key Producers, 2023-2029

July 2023 | 113 pages | ID: GFC37799002AEN
GlobalInfoResearch

Abstracts

The global Insurance Chatbot market size is expected to reach $ million by 2029, rising at a market growth of % CAGR during the forecast period (2023-2029).

An insurance chatbot is a computer program or AI-powered virtual assistant designed to interact with users and provide information and assistance regarding insurance-related topics. It utilizes natural language processing and artificial intelligence algorithms to understand user queries and respond with relevant and accurate information.

Insurance chatbots can be deployed on various platforms, such as websites, mobile apps, messaging applications, or voice-based assistants. They aim to enhance customer service by providing instant and personalized responses to common inquiries, policy details, claims information, premium calculations, and more.

This report studies the global Insurance Chatbot demand, key companies, and key regions.

This report is a detailed and comprehensive analysis of the world market for Insurance Chatbot, and provides market size (US$ million) and Year-over-Year (YoY) growth, considering 2022 as the base year. This report explores demand trends and competition, as well as details the characteristics of Insurance Chatbot that contribute to its increasing demand across many markets.

Highlights and key features of the study

Global Insurance Chatbot total market, 2018-2029, (USD Million)

Global Insurance Chatbot total market by region & country, CAGR, 2018-2029, (USD Million)

U.S. VS China: Insurance Chatbot total market, key domestic companies and share, (USD Million)

Global Insurance Chatbot revenue by player and market share 2018-2023, (USD Million)

Global Insurance Chatbot total market by Type, CAGR, 2018-2029, (USD Million)

Global Insurance Chatbot total market by Application, CAGR, 2018-2029, (USD Million)

This reports profiles major players in the global Insurance Chatbot market based on the following parameters – company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Amazon, Nuance Communications, AlphaChat, Oracle, LivePerson, Botsify, Inbenta Holdings, IBM and Verint Systems, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.

Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the World Insurance Chatbot market

Detailed Segmentation:

Each section contains quantitative market data including market by value (US$ Millions), by player, by regions, by Type, and by Application. Data is given for the years 2018-2029 by year with 2022 as the base year, 2023 as the estimate year, and 2024-2029 as the forecast year.

Global Insurance Chatbot Market, By Region:

• United States
• China
• Europe
• Japan
• South Korea
• ASEAN
• India
• Rest of World

Global Insurance Chatbot Market, Segmentation by Type

• Customer Service Chatbot
• Sales Chatbot
• Claims Processing Chatbot
• Underwriting Chatbot
• Other

Global Insurance Chatbot Market, Segmentation by Application

• Text-based Interface
• Voice-based Interface

Companies Profiled:

• Amazon
• Nuance Communications
• AlphaChat
• Oracle
• LivePerson
• Botsify
• Inbenta Holdings
• IBM
• Verint Systems
• Chatfuel

Key Questions Answered

1. How big is the global Insurance Chatbot market?

2. What is the demand of the global Insurance Chatbot market?

3. What is the year over year growth of the global Insurance Chatbot market?

4. What is the total value of the global Insurance Chatbot market?

5. Who are the major players in the global Insurance Chatbot market?

6. What are the growth factors driving the market demand?

Contents

1 SUPPLY SUMMARY

1.1 Insurance Chatbot Introduction
1.2 World Insurance Chatbot Market Size & Forecast (2018 & 2022 & 2029)
1.3 World Insurance Chatbot Total Market by Region (by Headquarter Location)
  1.3.1 World Insurance Chatbot Market Size by Region (2018-2029), (by Headquarter Location)
  1.3.2 United States Insurance Chatbot Market Size (2018-2029)
  1.3.3 China Insurance Chatbot Market Size (2018-2029)
  1.3.4 Europe Insurance Chatbot Market Size (2018-2029)
  1.3.5 Japan Insurance Chatbot Market Size (2018-2029)
  1.3.6 South Korea Insurance Chatbot Market Size (2018-2029)
  1.3.7 ASEAN Insurance Chatbot Market Size (2018-2029)
  1.3.8 India Insurance Chatbot Market Size (2018-2029)
1.4 Market Drivers, Restraints and Trends
  1.4.1 Insurance Chatbot Market Drivers
  1.4.2 Factors Affecting Demand
  1.4.3 Insurance Chatbot Major Market Trends
1.5 Influence of COVID-19 and Russia-Ukraine War
  1.5.1 Influence of COVID-19
  1.5.2 Influence of Russia-Ukraine War

2 DEMAND SUMMARY

2.1 World Insurance Chatbot Consumption Value (2018-2029)
2.2 World Insurance Chatbot Consumption Value by Region
  2.2.1 World Insurance Chatbot Consumption Value by Region (2018-2023)
  2.2.2 World Insurance Chatbot Consumption Value Forecast by Region (2024-2029)
2.3 United States Insurance Chatbot Consumption Value (2018-2029)
2.4 China Insurance Chatbot Consumption Value (2018-2029)
2.5 Europe Insurance Chatbot Consumption Value (2018-2029)
2.6 Japan Insurance Chatbot Consumption Value (2018-2029)
2.7 South Korea Insurance Chatbot Consumption Value (2018-2029)
2.8 ASEAN Insurance Chatbot Consumption Value (2018-2029)
2.9 India Insurance Chatbot Consumption Value (2018-2029)

3 WORLD INSURANCE CHATBOT COMPANIES COMPETITIVE ANALYSIS

3.1 World Insurance Chatbot Revenue by Player (2018-2023)
3.2 Industry Rank and Concentration Rate (CR)
  3.2.1 Global Insurance Chatbot Industry Rank of Major Players
  3.2.2 Global Concentration Ratios (CR4) for Insurance Chatbot in 2022
  3.2.3 Global Concentration Ratios (CR8) for Insurance Chatbot in 2022
3.3 Insurance Chatbot Company Evaluation Quadrant
3.4 Insurance Chatbot Market: Overall Company Footprint Analysis
  3.4.1 Insurance Chatbot Market: Region Footprint
  3.4.2 Insurance Chatbot Market: Company Product Type Footprint
  3.4.3 Insurance Chatbot Market: Company Product Application Footprint
3.5 Competitive Environment
  3.5.1 Historical Structure of the Industry
  3.5.2 Barriers of Market Entry
  3.5.3 Factors of Competition
3.6 Mergers, Acquisitions Activity

4 UNITED STATES VS CHINA VS REST OF THE WORLD (BY HEADQUARTER LOCATION)

4.1 United States VS China: Insurance Chatbot Revenue Comparison (by Headquarter Location)
  4.1.1 United States VS China: Insurance Chatbot Market Size Comparison (2018 & 2022 & 2029) (by Headquarter Location)
  4.1.2 United States VS China: Insurance Chatbot Revenue Market Share Comparison (2018 & 2022 & 2029)
4.2 United States Based Companies VS China Based Companies: Insurance Chatbot Consumption Value Comparison
  4.2.1 United States VS China: Insurance Chatbot Consumption Value Comparison (2018 & 2022 & 2029)
  4.2.2 United States VS China: Insurance Chatbot Consumption Value Market Share Comparison (2018 & 2022 & 2029)
4.3 United States Based Insurance Chatbot Companies and Market Share, 2018-2023
  4.3.1 United States Based Insurance Chatbot Companies, Headquarters (States, Country)
  4.3.2 United States Based Companies Insurance Chatbot Revenue, (2018-2023)
4.4 China Based Companies Insurance Chatbot Revenue and Market Share, 2018-2023
  4.4.1 China Based Insurance Chatbot Companies, Company Headquarters (Province, Country)
  4.4.2 China Based Companies Insurance Chatbot Revenue, (2018-2023)
4.5 Rest of World Based Insurance Chatbot Companies and Market Share, 2018-2023
  4.5.1 Rest of World Based Insurance Chatbot Companies, Headquarters (States, Country)
  4.5.2 Rest of World Based Companies Insurance Chatbot Revenue, (2018-2023)

5 MARKET ANALYSIS BY TYPE

5.1 World Insurance Chatbot Market Size Overview by Type: 2018 VS 2022 VS 2029
5.2 Segment Introduction by Type
  5.2.1 Customer Service Chatbot
  5.2.2 Sales Chatbot
  5.2.3 Claims Processing Chatbot
  5.2.4 Underwriting Chatbot
  5.2.5 Other
5.3 Market Segment by Type
  5.3.1 World Insurance Chatbot Market Size by Type (2018-2023)
  5.3.2 World Insurance Chatbot Market Size by Type (2024-2029)
  5.3.3 World Insurance Chatbot Market Size Market Share by Type (2018-2029)

6 MARKET ANALYSIS BY APPLICATION

6.1 World Insurance Chatbot Market Size Overview by Application: 2018 VS 2022 VS 2029
6.2 Segment Introduction by Application
  6.2.1 Text-based Interface
  6.2.2 Voice-based Interface
6.3 Market Segment by Application
  6.3.1 World Insurance Chatbot Market Size by Application (2018-2023)
  6.3.2 World Insurance Chatbot Market Size by Application (2024-2029)
  6.3.3 World Insurance Chatbot Market Size by Application (2018-2029)

7 COMPANY PROFILES

7.1 Amazon
  7.1.1 Amazon Details
  7.1.2 Amazon Major Business
  7.1.3 Amazon Insurance Chatbot Product and Services
  7.1.4 Amazon Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023)
  7.1.5 Amazon Recent Developments/Updates
  7.1.6 Amazon Competitive Strengths & Weaknesses
7.2 Nuance Communications
  7.2.1 Nuance Communications Details
  7.2.2 Nuance Communications Major Business
  7.2.3 Nuance Communications Insurance Chatbot Product and Services
  7.2.4 Nuance Communications Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023)
  7.2.5 Nuance Communications Recent Developments/Updates
  7.2.6 Nuance Communications Competitive Strengths & Weaknesses
7.3 AlphaChat
  7.3.1 AlphaChat Details
  7.3.2 AlphaChat Major Business
  7.3.3 AlphaChat Insurance Chatbot Product and Services
  7.3.4 AlphaChat Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023)
  7.3.5 AlphaChat Recent Developments/Updates
  7.3.6 AlphaChat Competitive Strengths & Weaknesses
7.4 Oracle
  7.4.1 Oracle Details
  7.4.2 Oracle Major Business
  7.4.3 Oracle Insurance Chatbot Product and Services
  7.4.4 Oracle Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023)
  7.4.5 Oracle Recent Developments/Updates
  7.4.6 Oracle Competitive Strengths & Weaknesses
7.5 LivePerson
  7.5.1 LivePerson Details
  7.5.2 LivePerson Major Business
  7.5.3 LivePerson Insurance Chatbot Product and Services
  7.5.4 LivePerson Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023)
  7.5.5 LivePerson Recent Developments/Updates
  7.5.6 LivePerson Competitive Strengths & Weaknesses
7.6 Botsify
  7.6.1 Botsify Details
  7.6.2 Botsify Major Business
  7.6.3 Botsify Insurance Chatbot Product and Services
  7.6.4 Botsify Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023)
  7.6.5 Botsify Recent Developments/Updates
  7.6.6 Botsify Competitive Strengths & Weaknesses
7.7 Inbenta Holdings
  7.7.1 Inbenta Holdings Details
  7.7.2 Inbenta Holdings Major Business
  7.7.3 Inbenta Holdings Insurance Chatbot Product and Services
  7.7.4 Inbenta Holdings Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023)
  7.7.5 Inbenta Holdings Recent Developments/Updates
  7.7.6 Inbenta Holdings Competitive Strengths & Weaknesses
7.8 IBM
  7.8.1 IBM Details
  7.8.2 IBM Major Business
  7.8.3 IBM Insurance Chatbot Product and Services
  7.8.4 IBM Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023)
  7.8.5 IBM Recent Developments/Updates
  7.8.6 IBM Competitive Strengths & Weaknesses
7.9 Verint Systems
  7.9.1 Verint Systems Details
  7.9.2 Verint Systems Major Business
  7.9.3 Verint Systems Insurance Chatbot Product and Services
  7.9.4 Verint Systems Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023)
  7.9.5 Verint Systems Recent Developments/Updates
  7.9.6 Verint Systems Competitive Strengths & Weaknesses
7.10 Chatfuel
  7.10.1 Chatfuel Details
  7.10.2 Chatfuel Major Business
  7.10.3 Chatfuel Insurance Chatbot Product and Services
  7.10.4 Chatfuel Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023)
  7.10.5 Chatfuel Recent Developments/Updates
  7.10.6 Chatfuel Competitive Strengths & Weaknesses

8 INDUSTRY CHAIN ANALYSIS

8.1 Insurance Chatbot Industry Chain
8.2 Insurance Chatbot Upstream Analysis
8.3 Insurance Chatbot Midstream Analysis
8.4 Insurance Chatbot Downstream Analysis

9 RESEARCH FINDINGS AND CONCLUSION

10 APPENDIX

10.1 Methodology
10.2 Research Process and Data Source
10.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. World Insurance Chatbot Revenue by Region (2018, 2022 and 2029) & (USD Million), (by Headquarter Location)
Table 2. World Insurance Chatbot Revenue by Region (2018-2023) & (USD Million), (by Headquarter Location)
Table 3. World Insurance Chatbot Revenue by Region (2024-2029) & (USD Million), (by Headquarter Location)
Table 4. World Insurance Chatbot Revenue Market Share by Region (2018-2023), (by Headquarter Location)
Table 5. World Insurance Chatbot Revenue Market Share by Region (2024-2029), (by Headquarter Location)
Table 6. Major Market Trends
Table 7. World Insurance Chatbot Consumption Value Growth Rate Forecast by Region (2018 & 2022 & 2029) & (USD Million)
Table 8. World Insurance Chatbot Consumption Value by Region (2018-2023) & (USD Million)
Table 9. World Insurance Chatbot Consumption Value Forecast by Region (2024-2029) & (USD Million)
Table 10. World Insurance Chatbot Revenue by Player (2018-2023) & (USD Million)
Table 11. Revenue Market Share of Key Insurance Chatbot Players in 2022
Table 12. World Insurance Chatbot Industry Rank of Major Player, Based on Revenue in 2022
Table 13. Global Insurance Chatbot Company Evaluation Quadrant
Table 14. Head Office of Key Insurance Chatbot Player
Table 15. Insurance Chatbot Market: Company Product Type Footprint
Table 16. Insurance Chatbot Market: Company Product Application Footprint
Table 17. Insurance Chatbot Mergers & Acquisitions Activity
Table 18. United States VS China Insurance Chatbot Market Size Comparison, (2018 & 2022 & 2029) & (USD Million)
Table 19. United States VS China Insurance Chatbot Consumption Value Comparison, (2018 & 2022 & 2029) & (USD Million)
Table 20. United States Based Insurance Chatbot Companies, Headquarters (States, Country)
Table 21. United States Based Companies Insurance Chatbot Revenue, (2018-2023) & (USD Million)
Table 22. United States Based Companies Insurance Chatbot Revenue Market Share (2018-2023)
Table 23. China Based Insurance Chatbot Companies, Headquarters (Province, Country)
Table 24. China Based Companies Insurance Chatbot Revenue, (2018-2023) & (USD Million)
Table 25. China Based Companies Insurance Chatbot Revenue Market Share (2018-2023)
Table 26. Rest of World Based Insurance Chatbot Companies, Headquarters (States, Country)
Table 27. Rest of World Based Companies Insurance Chatbot Revenue, (2018-2023) & (USD Million)
Table 28. Rest of World Based Companies Insurance Chatbot Revenue Market Share (2018-2023)
Table 29. World Insurance Chatbot Market Size by Type, (USD Million), 2018 & 2022 & 2029
Table 30. World Insurance Chatbot Market Size by Type (2018-2023) & (USD Million)
Table 31. World Insurance Chatbot Market Size by Type (2024-2029) & (USD Million)
Table 32. World Insurance Chatbot Market Size by Application, (USD Million), 2018 & 2022 & 2029
Table 33. World Insurance Chatbot Market Size by Application (2018-2023) & (USD Million)
Table 34. World Insurance Chatbot Market Size by Application (2024-2029) & (USD Million)
Table 35. Amazon Basic Information, Area Served and Competitors
Table 36. Amazon Major Business
Table 37. Amazon Insurance Chatbot Product and Services
Table 38. Amazon Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 39. Amazon Recent Developments/Updates
Table 40. Amazon Competitive Strengths & Weaknesses
Table 41. Nuance Communications Basic Information, Area Served and Competitors
Table 42. Nuance Communications Major Business
Table 43. Nuance Communications Insurance Chatbot Product and Services
Table 44. Nuance Communications Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 45. Nuance Communications Recent Developments/Updates
Table 46. Nuance Communications Competitive Strengths & Weaknesses
Table 47. AlphaChat Basic Information, Area Served and Competitors
Table 48. AlphaChat Major Business
Table 49. AlphaChat Insurance Chatbot Product and Services
Table 50. AlphaChat Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 51. AlphaChat Recent Developments/Updates
Table 52. AlphaChat Competitive Strengths & Weaknesses
Table 53. Oracle Basic Information, Area Served and Competitors
Table 54. Oracle Major Business
Table 55. Oracle Insurance Chatbot Product and Services
Table 56. Oracle Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 57. Oracle Recent Developments/Updates
Table 58. Oracle Competitive Strengths & Weaknesses
Table 59. LivePerson Basic Information, Area Served and Competitors
Table 60. LivePerson Major Business
Table 61. LivePerson Insurance Chatbot Product and Services
Table 62. LivePerson Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 63. LivePerson Recent Developments/Updates
Table 64. LivePerson Competitive Strengths & Weaknesses
Table 65. Botsify Basic Information, Area Served and Competitors
Table 66. Botsify Major Business
Table 67. Botsify Insurance Chatbot Product and Services
Table 68. Botsify Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 69. Botsify Recent Developments/Updates
Table 70. Botsify Competitive Strengths & Weaknesses
Table 71. Inbenta Holdings Basic Information, Area Served and Competitors
Table 72. Inbenta Holdings Major Business
Table 73. Inbenta Holdings Insurance Chatbot Product and Services
Table 74. Inbenta Holdings Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 75. Inbenta Holdings Recent Developments/Updates
Table 76. Inbenta Holdings Competitive Strengths & Weaknesses
Table 77. IBM Basic Information, Area Served and Competitors
Table 78. IBM Major Business
Table 79. IBM Insurance Chatbot Product and Services
Table 80. IBM Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 81. IBM Recent Developments/Updates
Table 82. IBM Competitive Strengths & Weaknesses
Table 83. Verint Systems Basic Information, Area Served and Competitors
Table 84. Verint Systems Major Business
Table 85. Verint Systems Insurance Chatbot Product and Services
Table 86. Verint Systems Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 87. Verint Systems Recent Developments/Updates
Table 88. Chatfuel Basic Information, Area Served and Competitors
Table 89. Chatfuel Major Business
Table 90. Chatfuel Insurance Chatbot Product and Services
Table 91. Chatfuel Insurance Chatbot Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 92. Global Key Players of Insurance Chatbot Upstream (Raw Materials)
Table 93. Insurance Chatbot Typical Customers

List Of Figures

LIST OF FIGURES

Figure 1. Insurance Chatbot Picture
Figure 2. World Insurance Chatbot Total Market Size: 2018 & 2022 & 2029, (USD Million)
Figure 3. World Insurance Chatbot Total Market Size (2018-2029) & (USD Million)
Figure 4. World Insurance Chatbot Revenue Market Share by Region (2018, 2022 and 2029) & (USD Million) , (by Headquarter Location)
Figure 5. World Insurance Chatbot Revenue Market Share by Region (2018-2029), (by Headquarter Location)
Figure 6. United States Based Company Insurance Chatbot Revenue (2018-2029) & (USD Million)
Figure 7. China Based Company Insurance Chatbot Revenue (2018-2029) & (USD Million)
Figure 8. Europe Based Company Insurance Chatbot Revenue (2018-2029) & (USD Million)
Figure 9. Japan Based Company Insurance Chatbot Revenue (2018-2029) & (USD Million)
Figure 10. South Korea Based Company Insurance Chatbot Revenue (2018-2029) & (USD Million)
Figure 11. ASEAN Based Company Insurance Chatbot Revenue (2018-2029) & (USD Million)
Figure 12. India Based Company Insurance Chatbot Revenue (2018-2029) & (USD Million)
Figure 13. Insurance Chatbot Market Drivers
Figure 14. Factors Affecting Demand
Figure 15. World Insurance Chatbot Consumption Value (2018-2029) & (USD Million)
Figure 16. World Insurance Chatbot Consumption Value Market Share by Region (2018-2029)
Figure 17. United States Insurance Chatbot Consumption Value (2018-2029) & (USD Million)
Figure 18. China Insurance Chatbot Consumption Value (2018-2029) & (USD Million)
Figure 19. Europe Insurance Chatbot Consumption Value (2018-2029) & (USD Million)
Figure 20. Japan Insurance Chatbot Consumption Value (2018-2029) & (USD Million)
Figure 21. South Korea Insurance Chatbot Consumption Value (2018-2029) & (USD Million)
Figure 22. ASEAN Insurance Chatbot Consumption Value (2018-2029) & (USD Million)
Figure 23. India Insurance Chatbot Consumption Value (2018-2029) & (USD Million)
Figure 24. Producer Shipments of Insurance Chatbot by Player Revenue ($MM) and Market Share (%): 2022
Figure 25. Global Four-firm Concentration Ratios (CR4) for Insurance Chatbot Markets in 2022
Figure 26. Global Four-firm Concentration Ratios (CR8) for Insurance Chatbot Markets in 2022
Figure 27. United States VS China: Insurance Chatbot Revenue Market Share Comparison (2018 & 2022 & 2029)
Figure 28. United States VS China: Insurance Chatbot Consumption Value Market Share Comparison (2018 & 2022 & 2029)
Figure 29. World Insurance Chatbot Market Size by Type, (USD Million), 2018 & 2022 & 2029
Figure 30. World Insurance Chatbot Market Size Market Share by Type in 2022
Figure 31. Customer Service Chatbot
Figure 32. Sales Chatbot
Figure 33. Claims Processing Chatbot
Figure 34. Underwriting Chatbot
Figure 35. Other
Figure 36. World Insurance Chatbot Market Size Market Share by Type (2018-2029)
Figure 37. World Insurance Chatbot Market Size by Application, (USD Million), 2018 & 2022 & 2029
Figure 38. World Insurance Chatbot Market Size Market Share by Application in 2022
Figure 39. Text-based Interface
Figure 40. Voice-based Interface
Figure 41. Insurance Chatbot Industrial Chain
Figure 42. Methodology
Figure 43. Research Process and Data Source