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Global Informational Service Live Chat System Supply, Demand and Key Producers, 2023-2029

November 2023 | 98 pages | ID: G152AB8F36EDEN
GlobalInfoResearch

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The global Informational Service Live Chat System market size is expected to reach $ million by 2029, rising at a market growth of % CAGR during the forecast period (2023-2029).

Informational service live chat systems are gaining prominence as organizations seek to provide instant information and guidance to users. These systems are used for a wide range of applications, including educational institutions, government agencies, and customer support. Trends include chatbots and AI-powered agents for efficient responses, real-time language translation capabilities for global reach, and integration with knowledge bases for seamless information retrieval.

An informational service live chat system is a software solution that enables organizations to provide real-time information and assistance to users or customers through live chat. Unlike customer support, it focuses on delivering information or guiding users through a specific process or inquiry.

This report studies the global Informational Service Live Chat System demand, key companies, and key regions.

This report is a detailed and comprehensive analysis of the world market for Informational Service Live Chat System, and provides market size (US$ million) and Year-over-Year (YoY) growth, considering 2022 as the base year. This report explores demand trends and competition, as well as details the characteristics of Informational Service Live Chat System that contribute to its increasing demand across many markets.

Highlights and key features of the study

Global Informational Service Live Chat System total market, 2018-2029, (USD Million)

Global Informational Service Live Chat System total market by region & country, CAGR, 2018-2029, (USD Million)

U.S. VS China: Informational Service Live Chat System total market, key domestic companies and share, (USD Million)

Global Informational Service Live Chat System revenue by player and market share 2018-2023, (USD Million)

Global Informational Service Live Chat System total market by Type, CAGR, 2018-2029, (USD Million)

Global Informational Service Live Chat System total market by Application, CAGR, 2018-2029, (USD Million).

This reports profiles major players in the global Informational Service Live Chat System market based on the following parameters – company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include LogMeIn, Comm100, Kayako, LiveChat, Zendesk, SnapEngage, LivePerson, JivoSite and Intercom, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.

Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the World Informational Service Live Chat System market.

Detailed Segmentation:

Each section contains quantitative market data including market by value (US$ Millions), by player, by regions, by Type, and by Application. Data is given for the years 2018-2029 by year with 2022 as the base year, 2023 as the estimate year, and 2024-2029 as the forecast year.

Global Informational Service Live Chat System Market, By Region:
  • United States
  • China
  • Europe
  • Japan
  • South Korea
  • ASEAN
  • India
  • Rest of World
Global Informational Service Live Chat System Market, Segmentation by Type
  • Customer Support Live Chat
  • Sales and Marketing Live Chat
Global Informational Service Live Chat System Market, Segmentation by Application
  • Retail And E-Commerce
  • Travel And Hospitality
  • IT And Consulting
  • Telecommunication
  • Pharmaceutical
Companies Profiled:
  • LogMeIn
  • Comm100
  • Kayako
  • LiveChat
  • Zendesk
  • SnapEngage
  • LivePerson
  • JivoSite
  • Intercom
Key Questions Answered

1. How big is the global Informational Service Live Chat System market?

2. What is the demand of the global Informational Service Live Chat System market?

3. What is the year over year growth of the global Informational Service Live Chat System market?

4. What is the total value of the global Informational Service Live Chat System market?

5. Who are the major players in the global Informational Service Live Chat System market?
1 SUPPLY SUMMARY

1.1 Informational Service Live Chat System Introduction
1.2 World Informational Service Live Chat System Market Size & Forecast (2018 & 2022 & 2029)
1.3 World Informational Service Live Chat System Total Market by Region (by Headquarter Location)
  1.3.1 World Informational Service Live Chat System Market Size by Region (2018-2029), (by Headquarter Location)
  1.3.2 United States Informational Service Live Chat System Market Size (2018-2029)
  1.3.3 China Informational Service Live Chat System Market Size (2018-2029)
  1.3.4 Europe Informational Service Live Chat System Market Size (2018-2029)
  1.3.5 Japan Informational Service Live Chat System Market Size (2018-2029)
  1.3.6 South Korea Informational Service Live Chat System Market Size (2018-2029)
  1.3.7 ASEAN Informational Service Live Chat System Market Size (2018-2029)
  1.3.8 India Informational Service Live Chat System Market Size (2018-2029)
1.4 Market Drivers, Restraints and Trends
  1.4.1 Informational Service Live Chat System Market Drivers
  1.4.2 Factors Affecting Demand
  1.4.3 Informational Service Live Chat System Major Market Trends

2 DEMAND SUMMARY

2.1 World Informational Service Live Chat System Consumption Value (2018-2029)
2.2 World Informational Service Live Chat System Consumption Value by Region
  2.2.1 World Informational Service Live Chat System Consumption Value by Region (2018-2023)
  2.2.2 World Informational Service Live Chat System Consumption Value Forecast by Region (2024-2029)
2.3 United States Informational Service Live Chat System Consumption Value (2018-2029)
2.4 China Informational Service Live Chat System Consumption Value (2018-2029)
2.5 Europe Informational Service Live Chat System Consumption Value (2018-2029)
2.6 Japan Informational Service Live Chat System Consumption Value (2018-2029)
2.7 South Korea Informational Service Live Chat System Consumption Value (2018-2029)
2.8 ASEAN Informational Service Live Chat System Consumption Value (2018-2029)
2.9 India Informational Service Live Chat System Consumption Value (2018-2029)

3 WORLD INFORMATIONAL SERVICE LIVE CHAT SYSTEM COMPANIES COMPETITIVE ANALYSIS

3.1 World Informational Service Live Chat System Revenue by Player (2018-2023)
3.2 Industry Rank and Concentration Rate (CR)
  3.2.1 Global Informational Service Live Chat System Industry Rank of Major Players
  3.2.2 Global Concentration Ratios (CR4) for Informational Service Live Chat System in 2022
  3.2.3 Global Concentration Ratios (CR8) for Informational Service Live Chat System in 2022
3.3 Informational Service Live Chat System Company Evaluation Quadrant
3.4 Informational Service Live Chat System Market: Overall Company Footprint Analysis
  3.4.1 Informational Service Live Chat System Market: Region Footprint
  3.4.2 Informational Service Live Chat System Market: Company Product Type Footprint
  3.4.3 Informational Service Live Chat System Market: Company Product Application Footprint
3.5 Competitive Environment
  3.5.1 Historical Structure of the Industry
  3.5.2 Barriers of Market Entry
  3.5.3 Factors of Competition
3.6 Mergers, Acquisitions Activity

4 UNITED STATES VS CHINA VS REST OF THE WORLD (BY HEADQUARTER LOCATION)

4.1 United States VS China: Informational Service Live Chat System Revenue Comparison (by Headquarter Location)
  4.1.1 United States VS China: Informational Service Live Chat System Market Size Comparison (2018 & 2022 & 2029) (by Headquarter Location)
  4.1.2 United States VS China: Informational Service Live Chat System Revenue Market Share Comparison (2018 & 2022 & 2029)
4.2 United States Based Companies VS China Based Companies: Informational Service Live Chat System Consumption Value Comparison
  4.2.1 United States VS China: Informational Service Live Chat System Consumption Value Comparison (2018 & 2022 & 2029)
  4.2.2 United States VS China: Informational Service Live Chat System Consumption Value Market Share Comparison (2018 & 2022 & 2029)
4.3 United States Based Informational Service Live Chat System Companies and Market Share, 2018-2023
  4.3.1 United States Based Informational Service Live Chat System Companies, Headquarters (States, Country)
  4.3.2 United States Based Companies Informational Service Live Chat System Revenue, (2018-2023)
4.4 China Based Companies Informational Service Live Chat System Revenue and Market Share, 2018-2023
  4.4.1 China Based Informational Service Live Chat System Companies, Company Headquarters (Province, Country)
  4.4.2 China Based Companies Informational Service Live Chat System Revenue, (2018-2023)
4.5 Rest of World Based Informational Service Live Chat System Companies and Market Share, 2018-2023
  4.5.1 Rest of World Based Informational Service Live Chat System Companies, Headquarters (States, Country)
  4.5.2 Rest of World Based Companies Informational Service Live Chat System Revenue, (2018-2023)

5 MARKET ANALYSIS BY TYPE

5.1 World Informational Service Live Chat System Market Size Overview by Type: 2018 VS 2022 VS 2029
5.2 Segment Introduction by Type
  5.2.1 Customer Support Live Chat
  5.2.2 Sales and Marketing Live Chat
5.3 Market Segment by Type
  5.3.1 World Informational Service Live Chat System Market Size by Type (2018-2023)
  5.3.2 World Informational Service Live Chat System Market Size by Type (2024-2029)
  5.3.3 World Informational Service Live Chat System Market Size Market Share by Type (2018-2029)

6 MARKET ANALYSIS BY APPLICATION

6.1 World Informational Service Live Chat System Market Size Overview by Application: 2018 VS 2022 VS 2029
6.2 Segment Introduction by Application
  6.2.1 Retail And E-Commerce
  6.2.2 Travel And Hospitality
  6.2.3 IT And Consulting
  6.2.4 Telecommunication
  6.2.5 Telecommunication
6.3 Market Segment by Application
  6.3.1 World Informational Service Live Chat System Market Size by Application (2018-2023)
  6.3.2 World Informational Service Live Chat System Market Size by Application (2024-2029)
  6.3.3 World Informational Service Live Chat System Market Size by Application (2018-2029)

7 COMPANY PROFILES

7.1 LogMeIn
  7.1.1 LogMeIn Details
  7.1.2 LogMeIn Major Business
  7.1.3 LogMeIn Informational Service Live Chat System Product and Services
  7.1.4 LogMeIn Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023)
  7.1.5 LogMeIn Recent Developments/Updates
  7.1.6 LogMeIn Competitive Strengths & Weaknesses
7.2 Comm100
  7.2.1 Comm100 Details
  7.2.2 Comm100 Major Business
  7.2.3 Comm100 Informational Service Live Chat System Product and Services
  7.2.4 Comm100 Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023)
  7.2.5 Comm100 Recent Developments/Updates
  7.2.6 Comm100 Competitive Strengths & Weaknesses
7.3 Kayako
  7.3.1 Kayako Details
  7.3.2 Kayako Major Business
  7.3.3 Kayako Informational Service Live Chat System Product and Services
  7.3.4 Kayako Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023)
  7.3.5 Kayako Recent Developments/Updates
  7.3.6 Kayako Competitive Strengths & Weaknesses
7.4 LiveChat
  7.4.1 LiveChat Details
  7.4.2 LiveChat Major Business
  7.4.3 LiveChat Informational Service Live Chat System Product and Services
  7.4.4 LiveChat Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023)
  7.4.5 LiveChat Recent Developments/Updates
  7.4.6 LiveChat Competitive Strengths & Weaknesses
7.5 Zendesk
  7.5.1 Zendesk Details
  7.5.2 Zendesk Major Business
  7.5.3 Zendesk Informational Service Live Chat System Product and Services
  7.5.4 Zendesk Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023)
  7.5.5 Zendesk Recent Developments/Updates
  7.5.6 Zendesk Competitive Strengths & Weaknesses
7.6 SnapEngage
  7.6.1 SnapEngage Details
  7.6.2 SnapEngage Major Business
  7.6.3 SnapEngage Informational Service Live Chat System Product and Services
  7.6.4 SnapEngage Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023)
  7.6.5 SnapEngage Recent Developments/Updates
  7.6.6 SnapEngage Competitive Strengths & Weaknesses
7.7 LivePerson
  7.7.1 LivePerson Details
  7.7.2 LivePerson Major Business
  7.7.3 LivePerson Informational Service Live Chat System Product and Services
  7.7.4 LivePerson Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023)
  7.7.5 LivePerson Recent Developments/Updates
  7.7.6 LivePerson Competitive Strengths & Weaknesses
7.8 JivoSite
  7.8.1 JivoSite Details
  7.8.2 JivoSite Major Business
  7.8.3 JivoSite Informational Service Live Chat System Product and Services
  7.8.4 JivoSite Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023)
  7.8.5 JivoSite Recent Developments/Updates
  7.8.6 JivoSite Competitive Strengths & Weaknesses
7.9 Intercom
  7.9.1 Intercom Details
  7.9.2 Intercom Major Business
  7.9.3 Intercom Informational Service Live Chat System Product and Services
  7.9.4 Intercom Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023)
  7.9.5 Intercom Recent Developments/Updates
  7.9.6 Intercom Competitive Strengths & Weaknesses

8 INDUSTRY CHAIN ANALYSIS

8.1 Informational Service Live Chat System Industry Chain
8.2 Informational Service Live Chat System Upstream Analysis
8.3 Informational Service Live Chat System Midstream Analysis
8.4 Informational Service Live Chat System Downstream Analysis

9 RESEARCH FINDINGS AND CONCLUSION

10 APPENDIX

10.1 Methodology
10.2 Research Process and Data Source
10.3 Disclaimer

LIST OF TABLES

Table 1. World Informational Service Live Chat System Revenue by Region (2018, 2022 and 2029) & (USD Million), (by Headquarter Location)
Table 2. World Informational Service Live Chat System Revenue by Region (2018-2023) & (USD Million), (by Headquarter Location)
Table 3. World Informational Service Live Chat System Revenue by Region (2024-2029) & (USD Million), (by Headquarter Location)
Table 4. World Informational Service Live Chat System Revenue Market Share by Region (2018-2023), (by Headquarter Location)
Table 5. World Informational Service Live Chat System Revenue Market Share by Region (2024-2029), (by Headquarter Location)
Table 6. Major Market Trends
Table 7. World Informational Service Live Chat System Consumption Value Growth Rate Forecast by Region (2018 & 2022 & 2029) & (USD Million)
Table 8. World Informational Service Live Chat System Consumption Value by Region (2018-2023) & (USD Million)
Table 9. World Informational Service Live Chat System Consumption Value Forecast by Region (2024-2029) & (USD Million)
Table 10. World Informational Service Live Chat System Revenue by Player (2018-2023) & (USD Million)
Table 11. Revenue Market Share of Key Informational Service Live Chat System Players in 2022
Table 12. World Informational Service Live Chat System Industry Rank of Major Player, Based on Revenue in 2022
Table 13. Global Informational Service Live Chat System Company Evaluation Quadrant
Table 14. Head Office of Key Informational Service Live Chat System Player
Table 15. Informational Service Live Chat System Market: Company Product Type Footprint
Table 16. Informational Service Live Chat System Market: Company Product Application Footprint
Table 17. Informational Service Live Chat System Mergers & Acquisitions Activity
Table 18. United States VS China Informational Service Live Chat System Market Size Comparison, (2018 & 2022 & 2029) & (USD Million)
Table 19. United States VS China Informational Service Live Chat System Consumption Value Comparison, (2018 & 2022 & 2029) & (USD Million)
Table 20. United States Based Informational Service Live Chat System Companies, Headquarters (States, Country)
Table 21. United States Based Companies Informational Service Live Chat System Revenue, (2018-2023) & (USD Million)
Table 22. United States Based Companies Informational Service Live Chat System Revenue Market Share (2018-2023)
Table 23. China Based Informational Service Live Chat System Companies, Headquarters (Province, Country)
Table 24. China Based Companies Informational Service Live Chat System Revenue, (2018-2023) & (USD Million)
Table 25. China Based Companies Informational Service Live Chat System Revenue Market Share (2018-2023)
Table 26. Rest of World Based Informational Service Live Chat System Companies, Headquarters (States, Country)
Table 27. Rest of World Based Companies Informational Service Live Chat System Revenue, (2018-2023) & (USD Million)
Table 28. Rest of World Based Companies Informational Service Live Chat System Revenue Market Share (2018-2023)
Table 29. World Informational Service Live Chat System Market Size by Type, (USD Million), 2018 & 2022 & 2029
Table 30. World Informational Service Live Chat System Market Size by Type (2018-2023) & (USD Million)
Table 31. World Informational Service Live Chat System Market Size by Type (2024-2029) & (USD Million)
Table 32. World Informational Service Live Chat System Market Size by Application, (USD Million), 2018 & 2022 & 2029
Table 33. World Informational Service Live Chat System Market Size by Application (2018-2023) & (USD Million)
Table 34. World Informational Service Live Chat System Market Size by Application (2024-2029) & (USD Million)
Table 35. LogMeIn Basic Information, Area Served and Competitors
Table 36. LogMeIn Major Business
Table 37. LogMeIn Informational Service Live Chat System Product and Services
Table 38. LogMeIn Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 39. LogMeIn Recent Developments/Updates
Table 40. LogMeIn Competitive Strengths & Weaknesses
Table 41. Comm100 Basic Information, Area Served and Competitors
Table 42. Comm100 Major Business
Table 43. Comm100 Informational Service Live Chat System Product and Services
Table 44. Comm100 Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 45. Comm100 Recent Developments/Updates
Table 46. Comm100 Competitive Strengths & Weaknesses
Table 47. Kayako Basic Information, Area Served and Competitors
Table 48. Kayako Major Business
Table 49. Kayako Informational Service Live Chat System Product and Services
Table 50. Kayako Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 51. Kayako Recent Developments/Updates
Table 52. Kayako Competitive Strengths & Weaknesses
Table 53. LiveChat Basic Information, Area Served and Competitors
Table 54. LiveChat Major Business
Table 55. LiveChat Informational Service Live Chat System Product and Services
Table 56. LiveChat Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 57. LiveChat Recent Developments/Updates
Table 58. LiveChat Competitive Strengths & Weaknesses
Table 59. Zendesk Basic Information, Area Served and Competitors
Table 60. Zendesk Major Business
Table 61. Zendesk Informational Service Live Chat System Product and Services
Table 62. Zendesk Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 63. Zendesk Recent Developments/Updates
Table 64. Zendesk Competitive Strengths & Weaknesses
Table 65. SnapEngage Basic Information, Area Served and Competitors
Table 66. SnapEngage Major Business
Table 67. SnapEngage Informational Service Live Chat System Product and Services
Table 68. SnapEngage Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 69. SnapEngage Recent Developments/Updates
Table 70. SnapEngage Competitive Strengths & Weaknesses
Table 71. LivePerson Basic Information, Area Served and Competitors
Table 72. LivePerson Major Business
Table 73. LivePerson Informational Service Live Chat System Product and Services
Table 74. LivePerson Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 75. LivePerson Recent Developments/Updates
Table 76. LivePerson Competitive Strengths & Weaknesses
Table 77. JivoSite Basic Information, Area Served and Competitors
Table 78. JivoSite Major Business
Table 79. JivoSite Informational Service Live Chat System Product and Services
Table 80. JivoSite Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 81. JivoSite Recent Developments/Updates
Table 82. Intercom Basic Information, Area Served and Competitors
Table 83. Intercom Major Business
Table 84. Intercom Informational Service Live Chat System Product and Services
Table 85. Intercom Informational Service Live Chat System Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 86. Global Key Players of Informational Service Live Chat System Upstream (Raw Materials)
Table 87. Informational Service Live Chat System Typical Customers

LIST OF FIGURE

Figure 1. Informational Service Live Chat System Picture
Figure 2. World Informational Service Live Chat System Total Market Size: 2018 & 2022 & 2029, (USD Million)
Figure 3. World Informational Service Live Chat System Total Market Size (2018-2029) & (USD Million)
Figure 4. World Informational Service Live Chat System Revenue Market Share by Region (2018, 2022 and 2029) & (USD Million) , (by Headquarter Location)
Figure 5. World Informational Service Live Chat System Revenue Market Share by Region (2018-2029), (by Headquarter Location)
Figure 6. United States Based Company Informational Service Live Chat System Revenue (2018-2029) & (USD Million)
Figure 7. China Based Company Informational Service Live Chat System Revenue (2018-2029) & (USD Million)
Figure 8. Europe Based Company Informational Service Live Chat System Revenue (2018-2029) & (USD Million)
Figure 9. Japan Based Company Informational Service Live Chat System Revenue (2018-2029) & (USD Million)
Figure 10. South Korea Based Company Informational Service Live Chat System Revenue (2018-2029) & (USD Million)
Figure 11. ASEAN Based Company Informational Service Live Chat System Revenue (2018-2029) & (USD Million)
Figure 12. India Based Company Informational Service Live Chat System Revenue (2018-2029) & (USD Million)
Figure 13. Informational Service Live Chat System Market Drivers
Figure 14. Factors Affecting Demand
Figure 15. World Informational Service Live Chat System Consumption Value (2018-2029) & (USD Million)
Figure 16. World Informational Service Live Chat System Consumption Value Market Share by Region (2018-2029)
Figure 17. United States Informational Service Live Chat System Consumption Value (2018-2029) & (USD Million)
Figure 18. China Informational Service Live Chat System Consumption Value (2018-2029) & (USD Million)
Figure 19. Europe Informational Service Live Chat System Consumption Value (2018-2029) & (USD Million)
Figure 20. Japan Informational Service Live Chat System Consumption Value (2018-2029) & (USD Million)
Figure 21. South Korea Informational Service Live Chat System Consumption Value (2018-2029) & (USD Million)
Figure 22. ASEAN Informational Service Live Chat System Consumption Value (2018-2029) & (USD Million)
Figure 23. India Informational Service Live Chat System Consumption Value (2018-2029) & (USD Million)
Figure 24. Producer Shipments of Informational Service Live Chat System by Player Revenue ($MM) and Market Share (%): 2022
Figure 25. Global Four-firm Concentration Ratios (CR4) for Informational Service Live Chat System Markets in 2022
Figure 26. Global Four-firm Concentration Ratios (CR8) for Informational Service Live Chat System Markets in 2022
Figure 27. United States VS China: Informational Service Live Chat System Revenue Market Share Comparison (2018 & 2022 & 2029)
Figure 28. United States VS China: Informational Service Live Chat System Consumption Value Market Share Comparison (2018 & 2022 & 2029)
Figure 29. World Informational Service Live Chat System Market Size by Type, (USD Million), 2018 & 2022 & 2029
Figure 30. World Informational Service Live Chat System Market Size Market Share by Type in 2022
Figure 31. Customer Support Live Chat
Figure 32. Sales and Marketing Live Chat
Figure 33. World Informational Service Live Chat System Market Size Market Share by Type (2018-2029)
Figure 34. World Informational Service Live Chat System Market Size by Application, (USD Million), 2018 & 2022 & 2029
Figure 35. World Informational Service Live Chat System Market Size Market Share by Application in 2022
Figure 36. Retail And E-Commerce
Figure 37. Travel And Hospitality
Figure 38. IT And Consulting
Figure 39. Telecommunication
Figure 40. Pharmaceutical
Figure 41. Informational Service Live Chat System Industrial Chain
Figure 42. Methodology
Figure 43. Research Process and Data Source


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