Global Help Desk Tools Market Size, Status and Forecast 2020-2026

May 2020 | 133 pages | ID: GE16B883EA4CEN
QYResearch

Abstracts

This report focuses on the global Help Desk Tools status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Help Desk Tools development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

The key players covered in this study

• Freshdesk
• Zendesk
• Freshservice
• LiveAgent
• Samanage
• Front
• AzureDesk
• ManageEngine ServiceDesk
• Techinline FixMe.IT
• Nectar Desk
• TeamSupport
• Vision Helpdesk
• JIRA Service Desk
• xSellco
• LiveChat
• MSP Anywhere
• Dixa
• NABD
• DiamanteDesk
• ZupportDesk

Market segment by Type, the product can be split into

• Cloud based
• On Premise

Market segment by Application, split into

• SMBs
• Large Enterprises

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

The study objectives of this report are:

• To analyze global Help Desk Tools status, future forecast, growth opportunity, key market and key players.
• To present the Help Desk Tools development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of Help Desk Tools are as follows:

• History Year: 2015-2019
• Base Year: 2019
• Estimated Year: 2020
• Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Help Desk Tools Revenue
1.4 Market Analysis by Type
  1.4.1 Global Help Desk Tools Market Size Growth Rate by Type: 2020 VS 2026
  1.4.2 Cloud based
  1.4.3 On Premise
1.5 Market by Application
  1.5.1 Global Help Desk Tools Market Share by Application: 2020 VS 2026
  1.5.2 SMBs
  1.5.3 Large Enterprises
1.6 Study Objectives
1.7 Years Considered

2 GLOBAL GROWTH TRENDS BY REGIONS

2.1 Help Desk Tools Market Perspective (2015-2026)
2.2 Help Desk Tools Growth Trends by Regions
  2.2.1 Help Desk Tools Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 Help Desk Tools Historic Market Share by Regions (2015-2020)
  2.2.3 Help Desk Tools Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Top Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Porter’s Five Forces Analysis
  2.3.5 Help Desk Tools Market Growth Strategy
  2.3.6 Primary Interviews with Key Help Desk Tools Players (Opinion Leaders)

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top Help Desk Tools Players by Market Size
  3.1.1 Global Top Help Desk Tools Players by Revenue (2015-2020)
  3.1.2 Global Help Desk Tools Revenue Market Share by Players (2015-2020)
  3.1.3 Global Help Desk Tools Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Help Desk Tools Market Concentration Ratio
  3.2.1 Global Help Desk Tools Market Concentration Ratio (CR5 and HHI)
  3.2.2 Global Top 10 and Top 5 Companies by Help Desk Tools Revenue in 2019
3.3 Help Desk Tools Key Players Head office and Area Served
3.4 Key Players Help Desk Tools Product Solution and Service
3.5 Date of Enter into Help Desk Tools Market
3.6 Mergers & Acquisitions, Expansion Plans

4 BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global Help Desk Tools Historic Market Size by Type (2015-2020)
4.2 Global Help Desk Tools Forecasted Market Size by Type (2021-2026)

5 HELP DESK TOOLS BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global Help Desk Tools Market Size by Application (2015-2020)
5.2 Global Help Desk Tools Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America Help Desk Tools Market Size (2015-2020)
6.2 Help Desk Tools Key Players in North America (2019-2020)
6.3 North America Help Desk Tools Market Size by Type (2015-2020)
6.4 North America Help Desk Tools Market Size by Application (2015-2020)

7 EUROPE

7.1 Europe Help Desk Tools Market Size (2015-2020)
7.2 Help Desk Tools Key Players in Europe (2019-2020)
7.3 Europe Help Desk Tools Market Size by Type (2015-2020)
7.4 Europe Help Desk Tools Market Size by Application (2015-2020)

8 CHINA

8.1 China Help Desk Tools Market Size (2015-2020)
8.2 Help Desk Tools Key Players in China (2019-2020)
8.3 China Help Desk Tools Market Size by Type (2015-2020)
8.4 China Help Desk Tools Market Size by Application (2015-2020)

9 JAPAN

9.1 Japan Help Desk Tools Market Size (2015-2020)
9.2 Help Desk Tools Key Players in Japan (2019-2020)
9.3 Japan Help Desk Tools Market Size by Type (2015-2020)
9.4 Japan Help Desk Tools Market Size by Application (2015-2020)

10 SOUTHEAST ASIA

10.1 Southeast Asia Help Desk Tools Market Size (2015-2020)
10.2 Help Desk Tools Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Help Desk Tools Market Size by Type (2015-2020)
10.4 Southeast Asia Help Desk Tools Market Size by Application (2015-2020)

11 INDIA

11.1 India Help Desk Tools Market Size (2015-2020)
11.2 Help Desk Tools Key Players in India (2019-2020)
11.3 India Help Desk Tools Market Size by Type (2015-2020)
11.4 India Help Desk Tools Market Size by Application (2015-2020)

12 CENTRAL & SOUTH AMERICA

12.1 Central & South America Help Desk Tools Market Size (2015-2020)
12.2 Help Desk Tools Key Players in Central & South America (2019-2020)
12.3 Central & South America Help Desk Tools Market Size by Type (2015-2020)
12.4 Central & South America Help Desk Tools Market Size by Application (2015-2020)

13 KEY PLAYERS PROFILES

13.1 Freshdesk
  13.1.1 Freshdesk Company Details
  13.1.2 Freshdesk Business Overview and Its Total Revenue
  13.1.3 Freshdesk Help Desk Tools Introduction
  13.1.4 Freshdesk Revenue in Help Desk Tools Business (2015-2020))
  13.1.5 Freshdesk Recent Development
13.2 Zendesk
  13.2.1 Zendesk Company Details
  13.2.2 Zendesk Business Overview and Its Total Revenue
  13.2.3 Zendesk Help Desk Tools Introduction
  13.2.4 Zendesk Revenue in Help Desk Tools Business (2015-2020)
  13.2.5 Zendesk Recent Development
13.3 Freshservice
  13.3.1 Freshservice Company Details
  13.3.2 Freshservice Business Overview and Its Total Revenue
  13.3.3 Freshservice Help Desk Tools Introduction
  13.3.4 Freshservice Revenue in Help Desk Tools Business (2015-2020)
  13.3.5 Freshservice Recent Development
13.4 LiveAgent
  13.4.1 LiveAgent Company Details
  13.4.2 LiveAgent Business Overview and Its Total Revenue
  13.4.3 LiveAgent Help Desk Tools Introduction
  13.4.4 LiveAgent Revenue in Help Desk Tools Business (2015-2020)
  13.4.5 LiveAgent Recent Development
13.5 Samanage
  13.5.1 Samanage Company Details
  13.5.2 Samanage Business Overview and Its Total Revenue
  13.5.3 Samanage Help Desk Tools Introduction
  13.5.4 Samanage Revenue in Help Desk Tools Business (2015-2020)
  13.5.5 Samanage Recent Development
13.6 Front
  13.6.1 Front Company Details
  13.6.2 Front Business Overview and Its Total Revenue
  13.6.3 Front Help Desk Tools Introduction
  13.6.4 Front Revenue in Help Desk Tools Business (2015-2020)
  13.6.5 Front Recent Development
13.7 AzureDesk
  13.7.1 AzureDesk Company Details
  13.7.2 AzureDesk Business Overview and Its Total Revenue
  13.7.3 AzureDesk Help Desk Tools Introduction
  13.7.4 AzureDesk Revenue in Help Desk Tools Business (2015-2020)
  13.7.5 AzureDesk Recent Development
13.8 ManageEngine ServiceDesk
  13.8.1 ManageEngine ServiceDesk Company Details
  13.8.2 ManageEngine ServiceDesk Business Overview and Its Total Revenue
  13.8.3 ManageEngine ServiceDesk Help Desk Tools Introduction
  13.8.4 ManageEngine ServiceDesk Revenue in Help Desk Tools Business (2015-2020)
  13.8.5 ManageEngine ServiceDesk Recent Development
13.9 Techinline FixMe.IT
  13.9.1 Techinline FixMe.IT Company Details
  13.9.2 Techinline FixMe.IT Business Overview and Its Total Revenue
  13.9.3 Techinline FixMe.IT Help Desk Tools Introduction
  13.9.4 Techinline FixMe.IT Revenue in Help Desk Tools Business (2015-2020)
  13.9.5 Techinline FixMe.IT Recent Development
13.10 Nectar Desk
  13.10.1 Nectar Desk Company Details
  13.10.2 Nectar Desk Business Overview and Its Total Revenue
  13.10.3 Nectar Desk Help Desk Tools Introduction
  13.10.4 Nectar Desk Revenue in Help Desk Tools Business (2015-2020)
  13.10.5 Nectar Desk Recent Development
13.11 TeamSupport
  10.11.1 TeamSupport Company Details
  10.11.2 TeamSupport Business Overview and Its Total Revenue
  10.11.3 TeamSupport Help Desk Tools Introduction
  10.11.4 TeamSupport Revenue in Help Desk Tools Business (2015-2020)
  10.11.5 TeamSupport Recent Development
13.12 Vision Helpdesk
  10.12.1 Vision Helpdesk Company Details
  10.12.2 Vision Helpdesk Business Overview and Its Total Revenue
  10.12.3 Vision Helpdesk Help Desk Tools Introduction
  10.12.4 Vision Helpdesk Revenue in Help Desk Tools Business (2015-2020)
  10.12.5 Vision Helpdesk Recent Development
13.13 JIRA Service Desk
  10.13.1 JIRA Service Desk Company Details
  10.13.2 JIRA Service Desk Business Overview and Its Total Revenue
  10.13.3 JIRA Service Desk Help Desk Tools Introduction
  10.13.4 JIRA Service Desk Revenue in Help Desk Tools Business (2015-2020)
  10.13.5 JIRA Service Desk Recent Development
13.14 xSellco
  10.14.1 xSellco Company Details
  10.14.2 xSellco Business Overview and Its Total Revenue
  10.14.3 xSellco Help Desk Tools Introduction
  10.14.4 xSellco Revenue in Help Desk Tools Business (2015-2020)
  10.14.5 xSellco Recent Development
13.15 LiveChat
  10.15.1 LiveChat Company Details
  10.15.2 LiveChat Business Overview and Its Total Revenue
  10.15.3 LiveChat Help Desk Tools Introduction
  10.15.4 LiveChat Revenue in Help Desk Tools Business (2015-2020)
  10.15.5 LiveChat Recent Development
13.16 MSP Anywhere
  10.16.1 MSP Anywhere Company Details
  10.16.2 MSP Anywhere Business Overview and Its Total Revenue
  10.16.3 MSP Anywhere Help Desk Tools Introduction
  10.16.4 MSP Anywhere Revenue in Help Desk Tools Business (2015-2020)
  10.16.5 MSP Anywhere Recent Development
13.17 Dixa
  10.17.1 Dixa Company Details
  10.17.2 Dixa Business Overview and Its Total Revenue
  10.17.3 Dixa Help Desk Tools Introduction
  10.17.4 Dixa Revenue in Help Desk Tools Business (2015-2020)
  10.17.5 Dixa Recent Development
13.18 NABD
  10.18.1 NABD Company Details
  10.18.2 NABD Business Overview and Its Total Revenue
  10.18.3 NABD Help Desk Tools Introduction
  10.18.4 NABD Revenue in Help Desk Tools Business (2015-2020)
  10.18.5 NABD Recent Development
13.19 DiamanteDesk
  10.19.1 DiamanteDesk Company Details
  10.19.2 DiamanteDesk Business Overview and Its Total Revenue
  10.19.3 DiamanteDesk Help Desk Tools Introduction
  10.19.4 DiamanteDesk Revenue in Help Desk Tools Business (2015-2020)
  10.19.5 DiamanteDesk Recent Development
13.20 ZupportDesk
  10.20.1 ZupportDesk Company Details
  10.20.2 ZupportDesk Business Overview and Its Total Revenue
  10.20.3 ZupportDesk Help Desk Tools Introduction
  10.20.4 ZupportDesk Revenue in Help Desk Tools Business (2015-2020)
  10.20.5 ZupportDesk Recent Development

14 ANALYST'S VIEWPOINTS/CONCLUSIONS

15 APPENDIX

15.1 Research Methodology
  15.1.1 Methodology/Research Approach
  15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. Help Desk Tools Key Market Segments
Table 2. Key Players Covered: Ranking by Help Desk Tools Revenue
Table 3. Ranking of Global Top Help Desk Tools Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Help Desk Tools Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Cloud based
Table 6. Key Players of On Premise
Table 7. Global Help Desk Tools Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 8. Global Help Desk Tools Market Size by Regions (US$ Million): 2020 VS 2026
Table 9. Global Help Desk Tools Market Size by Regions (2015-2020) (US$ Million)
Table 10. Global Help Desk Tools Market Share by Regions (2015-2020)
Table 11. Global Help Desk Tools Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 12. Global Help Desk Tools Market Share by Regions (2021-2026)
Table 13. Market Top Trends
Table 14. Key Drivers: Impact Analysis
Table 15. Key Challenges
Table 16. Help Desk Tools Market Growth Strategy
Table 17. Main Points Interviewed from Key Help Desk Tools Players
Table 18. Global Help Desk Tools Revenue by Players (2015-2020) (Million US$)
Table 19. Global Help Desk Tools Market Share by Players (2015-2020)
Table 20. Global Top Help Desk Tools Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Help Desk Tools as of 2019)
Table 21. Global Help Desk Tools by Players Market Concentration Ratio (CR5 and HHI)
Table 22. Key Players Headquarters and Area Served
Table 23. Key Players Help Desk Tools Product Solution and Service
Table 24. Date of Enter into Help Desk Tools Market
Table 25. Mergers & Acquisitions, Expansion Plans
Table 26. Global Help Desk Tools Market Size by Type (2015-2020) (Million US$)
Table 27. Global Help Desk Tools Market Size Share by Type (2015-2020)
Table 28. Global Help Desk Tools Revenue Market Share by Type (2021-2026)
Table 29. Global Help Desk Tools Market Size Share by Application (2015-2020)
Table 30. Global Help Desk Tools Market Size by Application (2015-2020) (Million US$)
Table 31. Global Help Desk Tools Market Size Share by Application (2021-2026)
Table 32. North America Key Players Help Desk Tools Revenue (2019-2020) (Million US$)
Table 33. North America Key Players Help Desk Tools Market Share (2019-2020)
Table 34. North America Help Desk Tools Market Size by Type (2015-2020) (Million US$)
Table 35. North America Help Desk Tools Market Share by Type (2015-2020)
Table 36. North America Help Desk Tools Market Size by Application (2015-2020) (Million US$)
Table 37. North America Help Desk Tools Market Share by Application (2015-2020)
Table 38. Europe Key Players Help Desk Tools Revenue (2019-2020) (Million US$)
Table 39. Europe Key Players Help Desk Tools Market Share (2019-2020)
Table 40. Europe Help Desk Tools Market Size by Type (2015-2020) (Million US$)
Table 41. Europe Help Desk Tools Market Share by Type (2015-2020)
Table 42. Europe Help Desk Tools Market Size by Application (2015-2020) (Million US$)
Table 43. Europe Help Desk Tools Market Share by Application (2015-2020)
Table 44. China Key Players Help Desk Tools Revenue (2019-2020) (Million US$)
Table 45. China Key Players Help Desk Tools Market Share (2019-2020)
Table 46. China Help Desk Tools Market Size by Type (2015-2020) (Million US$)
Table 47. China Help Desk Tools Market Share by Type (2015-2020)
Table 48. China Help Desk Tools Market Size by Application (2015-2020) (Million US$)
Table 49. China Help Desk Tools Market Share by Application (2015-2020)
Table 50. Japan Key Players Help Desk Tools Revenue (2019-2020) (Million US$)
Table 51. Japan Key Players Help Desk Tools Market Share (2019-2020)
Table 52. Japan Help Desk Tools Market Size by Type (2015-2020) (Million US$)
Table 53. Japan Help Desk Tools Market Share by Type (2015-2020)
Table 54. Japan Help Desk Tools Market Size by Application (2015-2020) (Million US$)
Table 55. Japan Help Desk Tools Market Share by Application (2015-2020)
Table 56. Southeast Asia Key Players Help Desk Tools Revenue (2019-2020) (Million US$)
Table 57. Southeast Asia Key Players Help Desk Tools Market Share (2019-2020)
Table 58. Southeast Asia Help Desk Tools Market Size by Type (2015-2020) (Million US$)
Table 59. Southeast Asia Help Desk Tools Market Share by Type (2015-2020)
Table 60. Southeast Asia Help Desk Tools Market Size by Application (2015-2020) (Million US$)
Table 61. Southeast Asia Help Desk Tools Market Share by Application (2015-2020)
Table 62. India Key Players Help Desk Tools Revenue (2019-2020) (Million US$)
Table 63. India Key Players Help Desk Tools Market Share (2019-2020)
Table 64. India Help Desk Tools Market Size by Type (2015-2020) (Million US$)
Table 65. India Help Desk Tools Market Share by Type (2015-2020)
Table 66. India Help Desk Tools Market Size by Application (2015-2020) (Million US$)
Table 67. India Help Desk Tools Market Share by Application (2015-2020)
Table 68. Central & South America Key Players Help Desk Tools Revenue (2019-2020) (Million US$)
Table 69. Central & South America Key Players Help Desk Tools Market Share (2019-2020)
Table 70. Central & South America Help Desk Tools Market Size by Type (2015-2020) (Million US$)
Table 71. Central & South America Help Desk Tools Market Share by Type (2015-2020)
Table 72. Central & South America Help Desk Tools Market Size by Application (2015-2020) (Million US$)
Table 73. Central & South America Help Desk Tools Market Share by Application (2015-2020)
Table 74. Freshdesk Company Details
Table 75. Freshdesk Business Overview
Table 76. Freshdesk Product
Table 77. Freshdesk Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 78. Freshdesk Recent Development
Table 79. Zendesk Company Details
Table 80. Zendesk Business Overview
Table 81. Zendesk Product
Table 82. Zendesk Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 83. Zendesk Recent Development
Table 84. Freshservice Company Details
Table 85. Freshservice Business Overview
Table 86. Freshservice Product
Table 87. Freshservice Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 88. Freshservice Recent Development
Table 89. LiveAgent Company Details
Table 90. LiveAgent Business Overview
Table 91. LiveAgent Product
Table 92. LiveAgent Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 93. LiveAgent Recent Development
Table 94. Samanage Company Details
Table 95. Samanage Business Overview
Table 96. Samanage Product
Table 97. Samanage Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 98. Samanage Recent Development
Table 99. Front Company Details
Table 100. Front Business Overview
Table 101. Front Product
Table 102. Front Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 103. Front Recent Development
Table 104. AzureDesk Company Details
Table 105. AzureDesk Business Overview
Table 106. AzureDesk Product
Table 107. AzureDesk Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 108. AzureDesk Recent Development
Table 109. ManageEngine ServiceDesk Business Overview
Table 110. ManageEngine ServiceDesk Product
Table 111. ManageEngine ServiceDesk Company Details
Table 112. ManageEngine ServiceDesk Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 113. ManageEngine ServiceDesk Recent Development
Table 114. Techinline FixMe.IT Company Details
Table 115. Techinline FixMe.IT Business Overview
Table 116. Techinline FixMe.IT Product
Table 117. Techinline FixMe.IT Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 118. Techinline FixMe.IT Recent Development
Table 119. Nectar Desk Company Details
Table 120. Nectar Desk Business Overview
Table 121. Nectar Desk Product
Table 122. Nectar Desk Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 123. Nectar Desk Recent Development
Table 124. TeamSupport Company Details
Table 125. TeamSupport Business Overview
Table 126. TeamSupport Product
Table 127. TeamSupport Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 128. TeamSupport Recent Development
Table 129. Vision Helpdesk Company Details
Table 130. Vision Helpdesk Business Overview
Table 131. Vision Helpdesk Product
Table 132. Vision Helpdesk Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 133. Vision Helpdesk Recent Development
Table 134. JIRA Service Desk Company Details
Table 135. JIRA Service Desk Business Overview
Table 136. JIRA Service Desk Product
Table 137. JIRA Service Desk Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 138. JIRA Service Desk Recent Development
Table 139. xSellco Company Details
Table 140. xSellco Business Overview
Table 141. xSellco Product
Table 142. xSellco Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 143. xSellco Recent Development
Table 144. LiveChat Company Details
Table 145. LiveChat Business Overview
Table 146. LiveChat Product
Table 147. LiveChat Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 148. LiveChat Recent Development
Table 149. MSP Anywhere Company Details
Table 150. MSP Anywhere Business Overview
Table 151. MSP Anywhere Product
Table 152. MSP Anywhere Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 153. MSP Anywhere Recent Development
Table 154. Dixa Company Details
Table 155. Dixa Business Overview
Table 156. Dixa Product
Table 157. Dixa Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 158. Dixa Recent Development
Table 159. NABD Company Details
Table 160. NABD Business Overview
Table 161. NABD Product
Table 162. NABD Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 163. NABD Recent Development
Table 164. DiamanteDesk Company Details
Table 165. DiamanteDesk Business Overview
Table 166. DiamanteDesk Product
Table 167. DiamanteDesk Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 168. DiamanteDesk Recent Development
Table 169. ZupportDesk Company Details
Table 170. ZupportDesk Business Overview
Table 171. ZupportDesk Product
Table 172. ZupportDesk Revenue in Help Desk Tools Business (2015-2020) (Million US$)
Table 173. ZupportDesk Recent Development
Table 174. Research Programs/Design for This Report
Table 175. Key Data Information from Secondary Sources
Table 176. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global Help Desk Tools Market Share by Type: 2020 VS 2026
Figure 2. Cloud based Features
Figure 3. On Premise Features
Figure 4. Global Help Desk Tools Market Share by Application: 2020 VS 2026
Figure 5. SMBs Case Studies
Figure 6. Large Enterprises Case Studies
Figure 7. Help Desk Tools Report Years Considered
Figure 8. Global Help Desk Tools Market Size YoY Growth 2015-2026 (US$ Million)
Figure 9. Global Help Desk Tools Market Share by Regions: 2020 VS 2026
Figure 10. Global Help Desk Tools Market Share by Regions (2021-2026)
Figure 11. Porter's Five Forces Analysis
Figure 12. Global Help Desk Tools Market Share by Players in 2019
Figure 13. Global Top Help Desk Tools Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Help Desk Tools as of 2019
Figure 14. The Top 10 and 5 Players Market Share by Help Desk Tools Revenue in 2019
Figure 15. North America Help Desk Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 16. Europe Help Desk Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 17. China Help Desk Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. Japan Help Desk Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Southeast Asia Help Desk Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. India Help Desk Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Central & South America Help Desk Tools Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Freshdesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 23. Freshdesk Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 24. Zendesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 25. Zendesk Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 26. Freshservice Total Revenue (US$ Million): 2019 Compared with 2018
Figure 27. Freshservice Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 28. LiveAgent Total Revenue (US$ Million): 2019 Compared with 2018
Figure 29. LiveAgent Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 30. Samanage Total Revenue (US$ Million): 2019 Compared with 2018
Figure 31. Samanage Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 32. Front Total Revenue (US$ Million): 2019 Compared with 2018
Figure 33. Front Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 34. AzureDesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 35. AzureDesk Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 36. ManageEngine ServiceDesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 37. ManageEngine ServiceDesk Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 38. Techinline FixMe.IT Total Revenue (US$ Million): 2019 Compared with 2018
Figure 39. Techinline FixMe.IT Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 40. Nectar Desk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 41. Nectar Desk Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 42. TeamSupport Total Revenue (US$ Million): 2019 Compared with 2018
Figure 43. TeamSupport Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 44. Vision Helpdesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 45. Vision Helpdesk Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 46. JIRA Service Desk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 47. JIRA Service Desk Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 48. xSellco Total Revenue (US$ Million): 2019 Compared with 2018
Figure 49. xSellco Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 50. LiveChat Total Revenue (US$ Million): 2019 Compared with 2018
Figure 51. LiveChat Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 52. MSP Anywhere Total Revenue (US$ Million): 2019 Compared with 2018
Figure 53. MSP Anywhere Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 54. Dixa Total Revenue (US$ Million): 2019 Compared with 2018
Figure 55. Dixa Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 56. NABD Total Revenue (US$ Million): 2019 Compared with 2018
Figure 57. NABD Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 58. DiamanteDesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 59. DiamanteDesk Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 60. ZupportDesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 61. ZupportDesk Revenue Growth Rate in Help Desk Tools Business (2015-2020)
Figure 62. Bottom-up and Top-down Approaches for This Report
Figure 63. Data Triangulation
Figure 64. Key Executives Interviewed