[email protected] +44 20 8123 2220 (UK) +1 732 587 5005 (US) Contact Us | FAQ |

Global Help Desk Solutions Market Research Report with Opportunities and Strategies to Boost Growth- COVID-19 Impact and Recovery

February 2022 | 113 pages | ID: G829A031B1A5EN
Maia Research

US$ 3,500.00

E-mail Delivery (PDF)

Download PDF Leaflet

Accepted cards
Wire Transfer
Checkout Later
Need Help? Ask a Question
Based on the Help Desk Solutions market development status, competitive landscape and development model in different regions of the world, this report is dedicated to providing niche markets, potential risks and comprehensive competitive strategy analysis in different fields. From the competitive advantages of different types of products and services, the development opportunities and consumption characteristics and structure analysis of the downstream application fields are all analyzed in detail. To Boost Growth during the epidemic era, this report analyzes in detail for the potential risks and opportunities which can be focused on.

In Chapter 2.4 of the report, we share our perspectives for the impact of COVID-19 from the long and short term.
In chapter 3.4, we provide the influence of the crisis on the industry chain, especially for marketing channels.
In chapters 8-13, we update the timely industry economic revitalization plan of the country-wise government.

Key players in the global Help Desk Solutions market covered in Chapter 5:
LiveAgent
Freshdesk
SeamlessDesk
Vision Helpdesk
LiveChat
Bitrix24
ManageEngine ServiceDesk Plus

In Chapter 6, on the basis of types, the Help Desk Solutions market from 2015 to 2025 is primarily split into:
Cloud-based
Web-based

In Chapter 7, on the basis of applications, the Help Desk Solutions market from 2015 to 2025 covers:
Large Enterprises
SMEs

Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historic and forecast (2015-2025) of the following regions are covered in Chapter 8-13:
North America (Covered in Chapter 9)
United States
Canada
Mexico
Europe (Covered in Chapter 10)
Germany
UK
France
Italy
Spain
Russia
Others
Asia-Pacific (Covered in Chapter 11)
China
Japan
South Korea
Australia
India
South America (Covered in Chapter 12)
Brazil
Argentina
Columbia
Middle East and Africa (Covered in Chapter 13)
UAE
Egypt
South Africa

Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2025
1 MARKET OVERVIEW

1.1 Product Definition and Market Characteristics
1.2 Global Help Desk Solutions Market Size
1.3 Market Segmentation
1.4 Global Macroeconomic Analysis
1.5 SWOT Analysis

2. MARKET DYNAMICS

2.1 Market Drivers
2.2 Market Constraints and Challenges
2.3 Emerging Market Trends
2.4 Impact of COVID-19
  2.4.1 Short-term Impact
  2.4.2 Long-term Impact

3 ASSOCIATED INDUSTRY ASSESSMENT

3.1 Supply Chain Analysis
3.2 Industry Active Participants
  3.2.1 Suppliers of Raw Materials
  3.2.2 Key Distributors/Retailers
3.3 Alternative Analysis
3.4 The Impact of Covid-19 From the Perspective of Industry Chain

4 MARKET COMPETITIVE LANDSCAPE

4.1 Industry Leading Players
4.2 Industry News
  4.2.1 Key Product Launch News
  4.2.2 M&A and Expansion Plans

5 ANALYSIS OF LEADING COMPANIES

5.1 LiveAgent
  5.1.1 LiveAgent Company Profile
  5.1.2 LiveAgent Business Overview
  5.1.3 LiveAgent Help Desk Solutions Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
  5.1.4 LiveAgent Help Desk Solutions Products Introduction
5.2 Freshdesk
  5.2.1 Freshdesk Company Profile
  5.2.2 Freshdesk Business Overview
  5.2.3 Freshdesk Help Desk Solutions Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
  5.2.4 Freshdesk Help Desk Solutions Products Introduction
5.3 SeamlessDesk
  5.3.1 SeamlessDesk Company Profile
  5.3.2 SeamlessDesk Business Overview
  5.3.3 SeamlessDesk Help Desk Solutions Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
  5.3.4 SeamlessDesk Help Desk Solutions Products Introduction
5.4 Vision Helpdesk
  5.4.1 Vision Helpdesk Company Profile
  5.4.2 Vision Helpdesk Business Overview
  5.4.3 Vision Helpdesk Help Desk Solutions Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
  5.4.4 Vision Helpdesk Help Desk Solutions Products Introduction
5.5 LiveChat
  5.5.1 LiveChat Company Profile
  5.5.2 LiveChat Business Overview
  5.5.3 LiveChat Help Desk Solutions Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
  5.5.4 LiveChat Help Desk Solutions Products Introduction
5.6 Bitrix24
  5.6.1 Bitrix24 Company Profile
  5.6.2 Bitrix24 Business Overview
  5.6.3 Bitrix24 Help Desk Solutions Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
  5.6.4 Bitrix24 Help Desk Solutions Products Introduction
5.7 ManageEngine ServiceDesk Plus
  5.7.1 ManageEngine ServiceDesk Plus Company Profile
  5.7.2 ManageEngine ServiceDesk Plus Business Overview
  5.7.3 ManageEngine ServiceDesk Plus Help Desk Solutions Sales, Revenue, Average Selling Price and Gross Margin (2015-2020)
  5.7.4 ManageEngine ServiceDesk Plus Help Desk Solutions Products Introduction

6 MARKET ANALYSIS AND FORECAST, BY PRODUCT TYPES

6.1 Global Help Desk Solutions Sales, Revenue and Market Share by Types (2015-2020)
  6.1.1 Global Help Desk Solutions Sales and Market Share by Types (2015-2020)
  6.1.2 Global Help Desk Solutions Revenue and Market Share by Types (2015-2020)
  6.1.3 Global Help Desk Solutions Price by Types (2015-2020)
6.2 Global Help Desk Solutions Market Forecast by Types (2020-2025)
  6.2.1 Global Help Desk Solutions Market Forecast Sales and Market Share by Types (2020-2025)
  6.2.2 Global Help Desk Solutions Market Forecast Revenue and Market Share by Types (2020-2025)
6.3 Global Help Desk Solutions Sales, Price and Growth Rate by Types (2015-2020)
  6.3.1 Global Help Desk Solutions Sales, Price and Growth Rate of Cloud-based
  6.3.2 Global Help Desk Solutions Sales, Price and Growth Rate of Web-based
6.4 Global Help Desk Solutions Market Revenue and Sales Forecast, by Types (2020-2025)
  6.4.1 Cloud-based Market Revenue and Sales Forecast (2020-2025)
  6.4.2 Web-based Market Revenue and Sales Forecast (2020-2025)

7 MARKET ANALYSIS AND FORECAST, BY APPLICATIONS

7.1 Global Help Desk Solutions Sales, Revenue and Market Share by Applications (2015-2020)
  7.1.1 Global Help Desk Solutions Sales and Market Share by Applications (2015-2020)
  7.1.2 Global Help Desk Solutions Revenue and Market Share by Applications (2015-2020)
7.2 Global Help Desk Solutions Market Forecast by Applications (2020-2025)
  7.2.1 Global Help Desk Solutions Market Forecast Sales and Market Share by Applications (2020-2025)
  7.2.2 Global Help Desk Solutions Market Forecast Revenue and Market Share by Applications (2020-2025)
7.3 Global Revenue, Sales and Growth Rate by Applications (2015-2020)
  7.3.1 Global Help Desk Solutions Revenue, Sales and Growth Rate of Large Enterprises (2015-2020)
  7.3.2 Global Help Desk Solutions Revenue, Sales and Growth Rate of SMEs (2015-2020)
7.4 Global Help Desk Solutions Market Revenue and Sales Forecast, by Applications (2020-2025)
  7.4.1 Large Enterprises Market Revenue and Sales Forecast (2020-2025)
  7.4.2 SMEs Market Revenue and Sales Forecast (2020-2025)

8 MARKET ANALYSIS AND FORECAST, BY REGIONS

8.1 Global Help Desk Solutions Sales by Regions (2015-2020)
8.2 Global Help Desk Solutions Market Revenue by Regions (2015-2020)
8.3 Global Help Desk Solutions Market Forecast by Regions (2020-2025)

9 NORTH AMERICA HELP DESK SOLUTIONS MARKET ANALYSIS

9.1 Market Overview and Prospect Analysis
9.2 North America Help Desk Solutions Market Sales and Growth Rate (2015-2020)
9.3 North America Help Desk Solutions Market Revenue and Growth Rate (2015-2020)
9.4 North America Help Desk Solutions Market Forecast
9.5 The Influence of COVID-19 on North America Market
9.6 North America Help Desk Solutions Market Analysis by Country
  9.6.1 U.S. Help Desk Solutions Sales and Growth Rate
  9.6.2 Canada Help Desk Solutions Sales and Growth Rate
  9.6.3 Mexico Help Desk Solutions Sales and Growth Rate

10 EUROPE HELP DESK SOLUTIONS MARKET ANALYSIS

10.1 Market Overview and Prospect Analysis
10.2 Europe Help Desk Solutions Market Sales and Growth Rate (2015-2020)
10.3 Europe Help Desk Solutions Market Revenue and Growth Rate (2015-2020)
10.4 Europe Help Desk Solutions Market Forecast
10.5 The Influence of COVID-19 on Europe Market
10.6 Europe Help Desk Solutions Market Analysis by Country
  10.6.1 Germany Help Desk Solutions Sales and Growth Rate
  10.6.2 United Kingdom Help Desk Solutions Sales and Growth Rate
  10.6.3 France Help Desk Solutions Sales and Growth Rate
  10.6.4 Italy Help Desk Solutions Sales and Growth Rate
  10.6.5 Spain Help Desk Solutions Sales and Growth Rate
  10.6.6 Russia Help Desk Solutions Sales and Growth Rate

11 ASIA-PACIFIC HELP DESK SOLUTIONS MARKET ANALYSIS

11.1 Market Overview and Prospect Analysis
11.2 Asia-Pacific Help Desk Solutions Market Sales and Growth Rate (2015-2020)
11.3 Asia-Pacific Help Desk Solutions Market Revenue and Growth Rate (2015-2020)
11.4 Asia-Pacific Help Desk Solutions Market Forecast
11.5 The Influence of COVID-19 on Asia Pacific Market
11.6 Asia-Pacific Help Desk Solutions Market Analysis by Country
  11.6.1 China Help Desk Solutions Sales and Growth Rate
  11.6.2 Japan Help Desk Solutions Sales and Growth Rate
  11.6.3 South Korea Help Desk Solutions Sales and Growth Rate
  11.6.4 Australia Help Desk Solutions Sales and Growth Rate
  11.6.5 India Help Desk Solutions Sales and Growth Rate

12 SOUTH AMERICA HELP DESK SOLUTIONS MARKET ANALYSIS

12.1 Market Overview and Prospect Analysis
12.2 South America Help Desk Solutions Market Sales and Growth Rate (2015-2020)
12.3 South America Help Desk Solutions Market Revenue and Growth Rate (2015-2020)
12.4 South America Help Desk Solutions Market Forecast
12.5 The Influence of COVID-19 on South America Market
12.6 South America Help Desk Solutions Market Analysis by Country
  12.6.1 Brazil Help Desk Solutions Sales and Growth Rate
  12.6.2 Argentina Help Desk Solutions Sales and Growth Rate
  12.6.3 Columbia Help Desk Solutions Sales and Growth Rate

13 MIDDLE EAST AND AFRICA HELP DESK SOLUTIONS MARKET ANALYSIS

13.1 Market Overview and Prospect Analysis
13.2 Middle East and Africa Help Desk Solutions Market Sales and Growth Rate (2015-2020)
13.3 Middle East and Africa Help Desk Solutions Market Revenue and Growth Rate (2015-2020)
13.4 Middle East and Africa Help Desk Solutions Market Forecast
13.5 The Influence of COVID-19 on Middle East and Africa Market
13.6 Middle East and Africa Help Desk Solutions Market Analysis by Country
  13.6.1 UAE Help Desk Solutions Sales and Growth Rate
  13.6.2 Egypt Help Desk Solutions Sales and Growth Rate
  13.6.3 South Africa Help Desk Solutions Sales and Growth Rate

14 CONCLUSIONS AND RECOMMENDATIONS

14.1 Key Market Findings and Prospects
14.2 Advice for Investors

15 APPENDIX

15.1 Methodology
15.2 Research Data Source

LIST OF TABLES AND FIGURES

Figure Product Picture
Figure Global Help Desk Solutions Market Size and Growth Rate 2015-2025
Table Help Desk Solutions Key Market Segments
Figure Global Help Desk Solutions Market Revenue ($) Segment by Type from 2015-2020
Figure Global Help Desk Solutions Market Revenue ($) Segment by Applications from 2015-2020
Table SWOT Analysis
Figure Global COVID-19 Status
Figure Supply Chain
Table Major Players Headquarters, and Service Area of Help Desk Solutions
Table Major Players Revenue in 2019
Figure Major Players Revenue Share in 2019
Table LiveAgent Company Profile
Table LiveAgent Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)
Figure LiveAgent Production and Growth Rate
Figure LiveAgent Market Revenue ($) Market Share 2015-2020
Table Freshdesk Company Profile
Table Freshdesk Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)
Figure Freshdesk Production and Growth Rate
Figure Freshdesk Market Revenue ($) Market Share 2015-2020
Table SeamlessDesk Company Profile
Table SeamlessDesk Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)
Figure SeamlessDesk Production and Growth Rate
Figure SeamlessDesk Market Revenue ($) Market Share 2015-2020
Table Vision Helpdesk Company Profile
Table Vision Helpdesk Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)
Figure Vision Helpdesk Production and Growth Rate
Figure Vision Helpdesk Market Revenue ($) Market Share 2015-2020
Table LiveChat Company Profile
Table LiveChat Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)
Figure LiveChat Production and Growth Rate
Figure LiveChat Market Revenue ($) Market Share 2015-2020
Table Bitrix24 Company Profile
Table Bitrix24 Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)
Figure Bitrix24 Production and Growth Rate
Figure Bitrix24 Market Revenue ($) Market Share 2015-2020
Table ManageEngine ServiceDesk Plus Company Profile
Table ManageEngine ServiceDesk Plus Sales, Revenue (US$ Million), Average Selling Price and Gross Margin (2015-2020)
Figure ManageEngine ServiceDesk Plus Production and Growth Rate
Figure ManageEngine ServiceDesk Plus Market Revenue ($) Market Share 2015-2020
Table Global Help Desk Solutions Sales by Types (2015-2020)
Table Global Help Desk Solutions Sales Share by Types (2015-2020)
Table Global Help Desk Solutions Revenue ($) by Types (2015-2020)
Table Global Help Desk Solutions Revenue Share by Types (2015-2020)
Table Global Help Desk Solutions Price ($) by Types (2015-2020)
Table Global Help Desk Solutions Market Forecast Sales by Types (2020-2025)
Table Global Help Desk Solutions Market Forecast Sales Share by Types (2020-2025)
Table Global Help Desk Solutions Market Forecast Revenue ($) by Types (2020-2025)
Table Global Help Desk Solutions Market Forecast Revenue Share by Types (2020-2025)
Figure Global Cloud-based Sales and Growth Rate (2015-2020)
Figure Global Cloud-based Price (2015-2020)
Figure Global Web-based Sales and Growth Rate (2015-2020)
Figure Global Web-based Price (2015-2020)
Figure Global Help Desk Solutions Market Revenue ($) and Growth Rate Forecast of Cloud-based (2020-2025)
Figure Global Help Desk Solutions Sales and Growth Rate Forecast of Cloud-based (2020-2025)
Figure Global Help Desk Solutions Market Revenue ($) and Growth Rate Forecast of Web-based (2020-2025)
Figure Global Help Desk Solutions Sales and Growth Rate Forecast of Web-based (2020-2025)
Table Global Help Desk Solutions Sales by Applications (2015-2020)
Table Global Help Desk Solutions Sales Share by Applications (2015-2020)
Table Global Help Desk Solutions Revenue ($) by Applications (2015-2020)
Table Global Help Desk Solutions Revenue Share by Applications (2015-2020)
Table Global Help Desk Solutions Market Forecast Sales by Applications (2020-2025)
Table Global Help Desk Solutions Market Forecast Sales Share by Applications (2020-2025)
Table Global Help Desk Solutions Market Forecast Revenue ($) by Applications (2020-2025)
Table Global Help Desk Solutions Market Forecast Revenue Share by Applications (2020-2025)
Figure Global Large Enterprises Sales and Growth Rate (2015-2020)
Figure Global Large Enterprises Price (2015-2020)
Figure Global SMEs Sales and Growth Rate (2015-2020)
Figure Global SMEs Price (2015-2020)
Figure Global Help Desk Solutions Market Revenue ($) and Growth Rate Forecast of Large Enterprises (2020-2025)
Figure Global Help Desk Solutions Sales and Growth Rate Forecast of Large Enterprises (2020-2025)
Figure Global Help Desk Solutions Market Revenue ($) and Growth Rate Forecast of SMEs (2020-2025)
Figure Global Help Desk Solutions Sales and Growth Rate Forecast of SMEs (2020-2025)
Figure Global Help Desk Solutions Sales and Growth Rate (2015-2020)
Table Global Help Desk Solutions Sales by Regions (2015-2020)
Table Global Help Desk Solutions Sales Market Share by Regions (2015-2020)
Figure Global Help Desk Solutions Sales Market Share by Regions in 2019
Figure Global Help Desk Solutions Revenue and Growth Rate (2015-2020)
Table Global Help Desk Solutions Revenue by Regions (2015-2020)
Table Global Help Desk Solutions Revenue Market Share by Regions (2015-2020)
Figure Global Help Desk Solutions Revenue Market Share by Regions in 2019
Table Global Help Desk Solutions Market Forecast Sales by Regions (2020-2025)
Table Global Help Desk Solutions Market Forecast Sales Share by Regions (2020-2025)
Table Global Help Desk Solutions Market Forecast Revenue ($) by Regions (2020-2025)
Table Global Help Desk Solutions Market Forecast Revenue Share by Regions (2020-2025)
Figure North America Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure North America Help Desk Solutions Market Revenue and Growth Rate (2015-2020)
Figure North America Help Desk Solutions Market Forecast Sales (2020-2025)
Figure North America Help Desk Solutions Market Forecast Revenue ($) (2020-2025)
Figure North America COVID-19 Status
Figure U.S. Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Canada Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Mexico Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Europe Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Europe Help Desk Solutions Market Revenue and Growth Rate (2015-2020)
Figure Europe Help Desk Solutions Market Forecast Sales (2020-2025)
Figure Europe Help Desk Solutions Market Forecast Revenue ($) (2020-2025)
Figure Europe COVID-19 Status
Figure Germany Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure United Kingdom Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure France Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Italy Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Spain Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Russia Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Asia-Pacific Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Asia-Pacific Help Desk Solutions Market Revenue and Growth Rate (2015-2020)
Figure Asia-Pacific Help Desk Solutions Market Forecast Sales (2020-2025)
Figure Asia-Pacific Help Desk Solutions Market Forecast Revenue ($) (2020-2025)
Figure Asia Pacific COVID-19 Status
Figure China Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Japan Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure South Korea Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Australia Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure India Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure South America Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure South America Help Desk Solutions Market Revenue and Growth Rate (2015-2020)
Figure South America Help Desk Solutions Market Forecast Sales (2020-2025)
Figure South America Help Desk Solutions Market Forecast Revenue ($) (2020-2025)
Figure Brazil Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Argentina Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Columbia Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Middle East and Africa Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Middle East and Africa Help Desk Solutions Market Revenue and Growth Rate (2015-2020)
Figure Middle East and Africa Help Desk Solutions Market Forecast Sales (2020-2025)
Figure Middle East and Africa Help Desk Solutions Market Forecast Revenue ($) (2020-2025)
Figure UAE Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure Egypt Help Desk Solutions Market Sales and Growth Rate (2015-2020)
Figure South Africa Help Desk Solutions Market Sales and Growth Rate (2015-2020)


More Publications