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Global Help Desk Outsourcing Industry Research Report, Competitive Landscape, Market Size, Regional Status and Prospect

July 2023 | 118 pages | ID: GE4DF3A780D9EN
Maia Research

US$ 3,250.00

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Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in popularity over the past few years as firms are seeking to minimize in-house expenses. Apart from the inherent cost advantages, it can aid in enhancing the productivity within a short time because of a well-trained and continuously monitored workforce. Scalability in terms of handling of calls can also be ensured. These services are also providing a competitive edge to the SMBs that do not have the resources to build and maintain a technical help desk.

The report combines extensive quantitative analysis and exhaustive qualitative analysis, ranges from a macro overview of the total market size, industry chain, and market dynamics to micro details of segment markets by type, application and region, and, as a result, provides a holistic view of, as well as a deep insight into the Help Desk Outsourcing market covering all its essential aspects.

For the competitive landscape, the report also introduces players in the industry from the perspective of the market share, concentration ratio, etc., and describes the leading companies in detail, with which the readers can get a better idea of their competitors and acquire an in-depth understanding of the competitive situation. Further, mergers & acquisitions, emerging market trends, the impact of COVID-19, and regional conflicts will all be considered.

In a nutshell, this report is a must-read for industry players, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the market in any manner.

Key players in the global Help Desk Outsourcing market are covered in Chapter 9:
Iyogi
Pomeroy
Stefanini
Ciber
Inforonics Global Services
Hudson Software
Attivasoft
CompuCom
CSC
Northrop Grumman
Xerox
Atos
Kayako
HCL Technologies
Getronics
Fujitsu
Support.com
Maintech
CGI Group
Qcom Outsourcing
Unisys
TCS
T-System
Dell
IBM
HP Enterprise Services
Genpact
Wipro
Dynasis
TELUS International

In Chapter 5 and Chapter 7.3, based on types, the Help Desk Outsourcing market from 2017 to 2027 is primarily split into:
Outsourced Level 1 and Level 2 Support Services
Outsourced Technical Help desk Support Services

In Chapter 6 and Chapter 7.4, based on applications, the Help Desk Outsourcing market from 2017 to 2027 covers:
Large Enterprises
Small and Medium Enterprises

Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historical data and forecast (2017-2027) of the following regions are covered in Chapter 4 and Chapter 7:
United States
Europe
China
Japan
India
Southeast Asia
Latin America
Middle East and Africa

Client Focus
1. Does this report consider the impact of COVID-19 and the Russia-Ukraine war on the Help Desk Outsourcing market?
Yes. As the COVID-19 and the Russia-Ukraine war are profoundly affecting the global supply chain relationship and raw material price system, we have definitely taken them into consideration throughout the research, and in Chapters 1.7, 2.7, 4.X.1, 7.5, 8.7, we elaborate at full length on the impact of the pandemic and the war on the Help Desk Outsourcing Industry.

2. How do you determine the list of the key players included in the report?
With the aim of clearly revealing the competitive situation of the industry, we concretely analyze not only the leading enterprises that have a voice on a global scale, but also the regional small and medium-sized companies that play key roles and have plenty of potential growth.
Please find the key player list in Summary.

3. What are your main data sources?
Both Primary and Secondary data sources are being used while compiling the report.
Primary sources include extensive interviews of key opinion leaders and industry experts (such as experienced front-line staff, directors, CEOs, and marketing executives), downstream distributors, as well as end-users.

Secondary sources include the research of the annual and financial reports of the top companies, public files, new journals, etc. We also cooperate with some third-party databases.
Please find a more complete list of data sources in Chapters 11.2.1 & 11.2.2.

4. Can I modify the scope of the report and customize it to suit my requirements?
Yes. Customized requirements of multi-dimensional, deep-level and high-quality can help our customers precisely grasp market opportunities, effortlessly confront market challenges, properly formulate market strategies and act promptly, thus to win them sufficient time and space for market competition.

Outline
Chapter 1 mainly defines the market scope and introduces the macro overview of the industry, with an executive summary of different market segments ((by type, application, region, etc.), including the definition, market size, and trend of each market segment.

Chapter 2 provides a qualitative analysis of the current status and future trends of the market. Industry Entry Barriers, market drivers, market challenges, emerging markets, consumer preference analysis, together with the impact of the COVID-19 outbreak will all be thoroughly explained.

Chapter 3 analyzes the current competitive situation of the market by providing data regarding the players, including their sales volume and revenue with corresponding market shares, price and gross margin. In addition, information about market concentration ratio, mergers, acquisitions, and expansion plans will also be covered.

Chapter 4 focuses on the regional market, presenting detailed data (i.e., sales volume, revenue, price, gross margin) of the most representative regions and countries in the world.

Chapter 5 provides the analysis of various market segments according to product types, covering sales volume, revenue along with market share and growth rate, plus the price analysis of each type.

Chapter 6 shows the breakdown data of different applications, including the consumption and revenue with market share and growth rate, with the aim of helping the readers to take a close-up look at the downstream market.

Chapter 7 provides a combination of quantitative and qualitative analyses of the market size and development trends in the next five years. The forecast information of the whole, as well as the breakdown market, offers the readers a chance to look into the future of the industry.

Chapter 8 is the analysis of the whole market industrial chain, covering key raw materials suppliers and price analysis, manufacturing cost structure analysis, alternative product analysis, also providing information on major distributors, downstream buyers, and the impact of COVID-19 pandemic.

Chapter 9 shares a list of the key players in the market, together with their basic information, product profiles, market performance (i.e., sales volume, price, revenue, gross margin), recent development, SWOT analysis, etc.

Chapter 10 is the conclusion of the report which helps the readers to sum up the main findings and points.

Chapter 11 introduces the market research methods and data sources.

Years considered for this report:
Historical Years: 2017-2021
Base Year: 2021
Estimated Year: 2022
Forecast Period: 2022-2027
1 HELP DESK OUTSOURCING MARKET OVERVIEW

1.1 Product Overview and Scope of Help Desk Outsourcing Market
1.2 Help Desk Outsourcing Market Segment by Type
  1.2.1 Global Help Desk Outsourcing Market Sales Volume and CAGR (%) Comparison by Type (2017-2027)
1.3 Global Help Desk Outsourcing Market Segment by Application
  1.3.1 Help Desk Outsourcing Market Consumption (Sales Volume) Comparison by Application (2017-2027)
1.4 Global Help Desk Outsourcing Market, Region Wise (2017-2027)
  1.4.1 Global Help Desk Outsourcing Market Size (Revenue) and CAGR (%) Comparison by Region (2017-2027)
  1.4.2 United States Help Desk Outsourcing Market Status and Prospect (2017-2027)
  1.4.3 Europe Help Desk Outsourcing Market Status and Prospect (2017-2027)
  1.4.4 China Help Desk Outsourcing Market Status and Prospect (2017-2027)
  1.4.5 Japan Help Desk Outsourcing Market Status and Prospect (2017-2027)
  1.4.6 India Help Desk Outsourcing Market Status and Prospect (2017-2027)
  1.4.7 Southeast Asia Help Desk Outsourcing Market Status and Prospect (2017-2027)
  1.4.8 Latin America Help Desk Outsourcing Market Status and Prospect (2017-2027)
  1.4.9 Middle East and Africa Help Desk Outsourcing Market Status and Prospect (2017-2027)
1.5 Global Market Size of Help Desk Outsourcing (2017-2027)
  1.5.1 Global Help Desk Outsourcing Market Revenue Status and Outlook (2017-2027)
  1.5.2 Global Help Desk Outsourcing Market Sales Volume Status and Outlook (2017-2027)
1.6 Global Macroeconomic Analysis
1.7 The impact of the Russia-Ukraine war on the Help Desk Outsourcing Market

2 INDUSTRY OUTLOOK

2.1 Help Desk Outsourcing Industry Technology Status and Trends
2.2 Industry Entry Barriers
  2.2.1 Analysis of Financial Barriers
  2.2.2 Analysis of Technical Barriers
  2.2.3 Analysis of Talent Barriers
  2.2.4 Analysis of Brand Barrier
2.3 Help Desk Outsourcing Market Drivers Analysis
2.4 Help Desk Outsourcing Market Challenges Analysis
2.5 Emerging Market Trends
2.6 Consumer Preference Analysis
2.7 Help Desk Outsourcing Industry Development Trends under COVID-19 Outbreak
  2.7.1 Global COVID-19 Status Overview
  2.7.2 Influence of COVID-19 Outbreak on Help Desk Outsourcing Industry Development

3 GLOBAL HELP DESK OUTSOURCING MARKET LANDSCAPE BY PLAYER

3.1 Global Help Desk Outsourcing Sales Volume and Share by Player (2017-2022)
3.2 Global Help Desk Outsourcing Revenue and Market Share by Player (2017-2022)
3.3 Global Help Desk Outsourcing Average Price by Player (2017-2022)
3.4 Global Help Desk Outsourcing Gross Margin by Player (2017-2022)
3.5 Help Desk Outsourcing Market Competitive Situation and Trends
  3.5.1 Help Desk Outsourcing Market Concentration Rate
  3.5.2 Help Desk Outsourcing Market Share of Top 3 and Top 6 Players
  3.5.3 Mergers & Acquisitions, Expansion

4 GLOBAL HELP DESK OUTSOURCING SALES VOLUME AND REVENUE REGION WISE (2017-2022)

4.1 Global Help Desk Outsourcing Sales Volume and Market Share, Region Wise (2017-2022)
4.2 Global Help Desk Outsourcing Revenue and Market Share, Region Wise (2017-2022)
4.3 Global Help Desk Outsourcing Sales Volume, Revenue, Price and Gross Margin (2017-2022)
4.4 United States Help Desk Outsourcing Sales Volume, Revenue, Price and Gross Margin (2017-2022)
  4.4.1 United States Help Desk Outsourcing Market Under COVID-19
4.5 Europe Help Desk Outsourcing Sales Volume, Revenue, Price and Gross Margin (2017-2022)
  4.5.1 Europe Help Desk Outsourcing Market Under COVID-19
4.6 China Help Desk Outsourcing Sales Volume, Revenue, Price and Gross Margin (2017-2022)
  4.6.1 China Help Desk Outsourcing Market Under COVID-19
4.7 Japan Help Desk Outsourcing Sales Volume, Revenue, Price and Gross Margin (2017-2022)
  4.7.1 Japan Help Desk Outsourcing Market Under COVID-19
4.8 India Help Desk Outsourcing Sales Volume, Revenue, Price and Gross Margin (2017-2022)
  4.8.1 India Help Desk Outsourcing Market Under COVID-19
4.9 Southeast Asia Help Desk Outsourcing Sales Volume, Revenue, Price and Gross Margin (2017-2022)
  4.9.1 Southeast Asia Help Desk Outsourcing Market Under COVID-19
4.10 Latin America Help Desk Outsourcing Sales Volume, Revenue, Price and Gross Margin (2017-2022)
  4.10.1 Latin America Help Desk Outsourcing Market Under COVID-19
4.11 Middle East and Africa Help Desk Outsourcing Sales Volume, Revenue, Price and Gross Margin (2017-2022)
  4.11.1 Middle East and Africa Help Desk Outsourcing Market Under COVID-19

5 GLOBAL HELP DESK OUTSOURCING SALES VOLUME, REVENUE, PRICE TREND BY TYPE

5.1 Global Help Desk Outsourcing Sales Volume and Market Share by Type (2017-2022)
5.2 Global Help Desk Outsourcing Revenue and Market Share by Type (2017-2022)
5.3 Global Help Desk Outsourcing Price by Type (2017-2022)
5.4 Global Help Desk Outsourcing Sales Volume, Revenue and Growth Rate by Type (2017-2022)
  5.4.1 Global Help Desk Outsourcing Sales Volume, Revenue and Growth Rate of Outsourced Level 1 and Level 2 Support Services (2017-2022)
  5.4.2 Global Help Desk Outsourcing Sales Volume, Revenue and Growth Rate of Outsourced Technical Help desk Support Services (2017-2022)

6 GLOBAL HELP DESK OUTSOURCING MARKET ANALYSIS BY APPLICATION

6.1 Global Help Desk Outsourcing Consumption and Market Share by Application (2017-2022)
6.2 Global Help Desk Outsourcing Consumption Revenue and Market Share by Application (2017-2022)
6.3 Global Help Desk Outsourcing Consumption and Growth Rate by Application (2017-2022)
  6.3.1 Global Help Desk Outsourcing Consumption and Growth Rate of Large Enterprises (2017-2022)
  6.3.2 Global Help Desk Outsourcing Consumption and Growth Rate of Small and Medium Enterprises (2017-2022)

7 GLOBAL HELP DESK OUTSOURCING MARKET FORECAST (2022-2027)

7.1 Global Help Desk Outsourcing Sales Volume, Revenue Forecast (2022-2027)
  7.1.1 Global Help Desk Outsourcing Sales Volume and Growth Rate Forecast (2022-2027)
  7.1.2 Global Help Desk Outsourcing Revenue and Growth Rate Forecast (2022-2027)
  7.1.3 Global Help Desk Outsourcing Price and Trend Forecast (2022-2027)
7.2 Global Help Desk Outsourcing Sales Volume and Revenue Forecast, Region Wise (2022-2027)
  7.2.1 United States Help Desk Outsourcing Sales Volume and Revenue Forecast (2022-2027)
  7.2.2 Europe Help Desk Outsourcing Sales Volume and Revenue Forecast (2022-2027)
  7.2.3 China Help Desk Outsourcing Sales Volume and Revenue Forecast (2022-2027)
  7.2.4 Japan Help Desk Outsourcing Sales Volume and Revenue Forecast (2022-2027)
  7.2.5 India Help Desk Outsourcing Sales Volume and Revenue Forecast (2022-2027)
  7.2.6 Southeast Asia Help Desk Outsourcing Sales Volume and Revenue Forecast (2022-2027)
  7.2.7 Latin America Help Desk Outsourcing Sales Volume and Revenue Forecast (2022-2027)
  7.2.8 Middle East and Africa Help Desk Outsourcing Sales Volume and Revenue Forecast (2022-2027)
7.3 Global Help Desk Outsourcing Sales Volume, Revenue and Price Forecast by Type (2022-2027)
  7.3.1 Global Help Desk Outsourcing Revenue and Growth Rate of Outsourced Level 1 and Level 2 Support Services (2022-2027)
  7.3.2 Global Help Desk Outsourcing Revenue and Growth Rate of Outsourced Technical Help desk Support Services (2022-2027)
7.4 Global Help Desk Outsourcing Consumption Forecast by Application (2022-2027)
  7.4.1 Global Help Desk Outsourcing Consumption Value and Growth Rate of Large Enterprises(2022-2027)
  7.4.2 Global Help Desk Outsourcing Consumption Value and Growth Rate of Small and Medium Enterprises(2022-2027)
7.5 Help Desk Outsourcing Market Forecast Under COVID-19

8 HELP DESK OUTSOURCING MARKET UPSTREAM AND DOWNSTREAM ANALYSIS

8.1 Help Desk Outsourcing Industrial Chain Analysis
8.2 Key Raw Materials Suppliers and Price Analysis
8.3 Manufacturing Cost Structure Analysis
  8.3.1 Labor Cost Analysis
  8.3.2 Energy Costs Analysis
  8.3.3 R&D Costs Analysis
8.4 Alternative Product Analysis
8.5 Major Distributors of Help Desk Outsourcing Analysis
8.6 Major Downstream Buyers of Help Desk Outsourcing Analysis
8.7 Impact of COVID-19 and the Russia-Ukraine war on the Upstream and Downstream in the Help Desk Outsourcing Industry

9 PLAYERS PROFILES

9.1 Iyogi
  9.1.1 Iyogi Basic Information, Manufacturing Base, Sales Region and Competitors
  9.1.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.1.3 Iyogi Market Performance (2017-2022)
  9.1.4 Recent Development
  9.1.5 SWOT Analysis
9.2 Pomeroy
  9.2.1 Pomeroy Basic Information, Manufacturing Base, Sales Region and Competitors
  9.2.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.2.3 Pomeroy Market Performance (2017-2022)
  9.2.4 Recent Development
  9.2.5 SWOT Analysis
9.3 Stefanini
  9.3.1 Stefanini Basic Information, Manufacturing Base, Sales Region and Competitors
  9.3.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.3.3 Stefanini Market Performance (2017-2022)
  9.3.4 Recent Development
  9.3.5 SWOT Analysis
9.4 Ciber
  9.4.1 Ciber Basic Information, Manufacturing Base, Sales Region and Competitors
  9.4.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.4.3 Ciber Market Performance (2017-2022)
  9.4.4 Recent Development
  9.4.5 SWOT Analysis
9.5 Inforonics Global Services
  9.5.1 Inforonics Global Services Basic Information, Manufacturing Base, Sales Region and Competitors
  9.5.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.5.3 Inforonics Global Services Market Performance (2017-2022)
  9.5.4 Recent Development
  9.5.5 SWOT Analysis
9.6 Hudson Software
  9.6.1 Hudson Software Basic Information, Manufacturing Base, Sales Region and Competitors
  9.6.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.6.3 Hudson Software Market Performance (2017-2022)
  9.6.4 Recent Development
  9.6.5 SWOT Analysis
9.7 Attivasoft
  9.7.1 Attivasoft Basic Information, Manufacturing Base, Sales Region and Competitors
  9.7.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.7.3 Attivasoft Market Performance (2017-2022)
  9.7.4 Recent Development
  9.7.5 SWOT Analysis
9.8 CompuCom
  9.8.1 CompuCom Basic Information, Manufacturing Base, Sales Region and Competitors
  9.8.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.8.3 CompuCom Market Performance (2017-2022)
  9.8.4 Recent Development
  9.8.5 SWOT Analysis
9.9 CSC
  9.9.1 CSC Basic Information, Manufacturing Base, Sales Region and Competitors
  9.9.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.9.3 CSC Market Performance (2017-2022)
  9.9.4 Recent Development
  9.9.5 SWOT Analysis
9.10 Northrop Grumman
  9.10.1 Northrop Grumman Basic Information, Manufacturing Base, Sales Region and Competitors
  9.10.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.10.3 Northrop Grumman Market Performance (2017-2022)
  9.10.4 Recent Development
  9.10.5 SWOT Analysis
9.11 Xerox
  9.11.1 Xerox Basic Information, Manufacturing Base, Sales Region and Competitors
  9.11.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.11.3 Xerox Market Performance (2017-2022)
  9.11.4 Recent Development
  9.11.5 SWOT Analysis
9.12 Atos
  9.12.1 Atos Basic Information, Manufacturing Base, Sales Region and Competitors
  9.12.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.12.3 Atos Market Performance (2017-2022)
  9.12.4 Recent Development
  9.12.5 SWOT Analysis
9.13 Kayako
  9.13.1 Kayako Basic Information, Manufacturing Base, Sales Region and Competitors
  9.13.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.13.3 Kayako Market Performance (2017-2022)
  9.13.4 Recent Development
  9.13.5 SWOT Analysis
9.14 HCL Technologies
  9.14.1 HCL Technologies Basic Information, Manufacturing Base, Sales Region and Competitors
  9.14.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.14.3 HCL Technologies Market Performance (2017-2022)
  9.14.4 Recent Development
  9.14.5 SWOT Analysis
9.15 Getronics
  9.15.1 Getronics Basic Information, Manufacturing Base, Sales Region and Competitors
  9.15.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.15.3 Getronics Market Performance (2017-2022)
  9.15.4 Recent Development
  9.15.5 SWOT Analysis
9.16 Fujitsu
  9.16.1 Fujitsu Basic Information, Manufacturing Base, Sales Region and Competitors
  9.16.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.16.3 Fujitsu Market Performance (2017-2022)
  9.16.4 Recent Development
  9.16.5 SWOT Analysis
9.17 Support.com
  9.17.1 Support.com Basic Information, Manufacturing Base, Sales Region and Competitors
  9.17.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.17.3 Support.com Market Performance (2017-2022)
  9.17.4 Recent Development
  9.17.5 SWOT Analysis
9.18 Maintech
  9.18.1 Maintech Basic Information, Manufacturing Base, Sales Region and Competitors
  9.18.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.18.3 Maintech Market Performance (2017-2022)
  9.18.4 Recent Development
  9.18.5 SWOT Analysis
9.19 CGI Group
  9.19.1 CGI Group Basic Information, Manufacturing Base, Sales Region and Competitors
  9.19.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.19.3 CGI Group Market Performance (2017-2022)
  9.19.4 Recent Development
  9.19.5 SWOT Analysis
9.20 Qcom Outsourcing
  9.20.1 Qcom Outsourcing Basic Information, Manufacturing Base, Sales Region and Competitors
  9.20.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.20.3 Qcom Outsourcing Market Performance (2017-2022)
  9.20.4 Recent Development
  9.20.5 SWOT Analysis
9.21 Unisys
  9.21.1 Unisys Basic Information, Manufacturing Base, Sales Region and Competitors
  9.21.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.21.3 Unisys Market Performance (2017-2022)
  9.21.4 Recent Development
  9.21.5 SWOT Analysis
9.22 TCS
  9.22.1 TCS Basic Information, Manufacturing Base, Sales Region and Competitors
  9.22.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.22.3 TCS Market Performance (2017-2022)
  9.22.4 Recent Development
  9.22.5 SWOT Analysis
9.23 T-System
  9.23.1 T-System Basic Information, Manufacturing Base, Sales Region and Competitors
  9.23.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.23.3 T-System Market Performance (2017-2022)
  9.23.4 Recent Development
  9.23.5 SWOT Analysis
9.24 Dell
  9.24.1 Dell Basic Information, Manufacturing Base, Sales Region and Competitors
  9.24.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.24.3 Dell Market Performance (2017-2022)
  9.24.4 Recent Development
  9.24.5 SWOT Analysis
9.25 IBM
  9.25.1 IBM Basic Information, Manufacturing Base, Sales Region and Competitors
  9.25.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.25.3 IBM Market Performance (2017-2022)
  9.25.4 Recent Development
  9.25.5 SWOT Analysis
9.26 HP Enterprise Services
  9.26.1 HP Enterprise Services Basic Information, Manufacturing Base, Sales Region and Competitors
  9.26.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.26.3 HP Enterprise Services Market Performance (2017-2022)
  9.26.4 Recent Development
  9.26.5 SWOT Analysis
9.27 Genpact
  9.27.1 Genpact Basic Information, Manufacturing Base, Sales Region and Competitors
  9.27.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.27.3 Genpact Market Performance (2017-2022)
  9.27.4 Recent Development
  9.27.5 SWOT Analysis
9.28 Wipro
  9.28.1 Wipro Basic Information, Manufacturing Base, Sales Region and Competitors
  9.28.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.28.3 Wipro Market Performance (2017-2022)
  9.28.4 Recent Development
  9.28.5 SWOT Analysis
9.29 Dynasis
  9.29.1 Dynasis Basic Information, Manufacturing Base, Sales Region and Competitors
  9.29.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.29.3 Dynasis Market Performance (2017-2022)
  9.29.4 Recent Development
  9.29.5 SWOT Analysis
9.30 TELUS International
  9.30.1 TELUS International Basic Information, Manufacturing Base, Sales Region and Competitors
  9.30.2 Help Desk Outsourcing Product Profiles, Application and Specification
  9.30.3 TELUS International Market Performance (2017-2022)
  9.30.4 Recent Development
  9.30.5 SWOT Analysis

10 RESEARCH FINDINGS AND CONCLUSION

11 APPENDIX

11.1 Methodology
11.2 Research Data Source

LIST OF TABLES AND FIGURES

Figure Help Desk Outsourcing Product Picture
Table Global Help Desk Outsourcing Market Sales Volume and CAGR (%) Comparison by Type
Table Help Desk Outsourcing Market Consumption (Sales Volume) Comparison by Application (2017-2027)
Figure Global Help Desk Outsourcing Market Size (Revenue, Million USD) and CAGR (%) (2017-2027)
Figure United States Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate (2017-2027)
Figure Europe Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate (2017-2027)
Figure China Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate (2017-2027)
Figure Japan Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate (2017-2027)
Figure India Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate (2017-2027)
Figure Southeast Asia Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate (2017-2027)
Figure Latin America Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate (2017-2027)
Figure Middle East and Africa Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate (2017-2027)
Figure Global Help Desk Outsourcing Market Sales Volume Status and Outlook (2017-2027)
Table Global Macroeconomic Analysis
Figure Global COVID-19 Status Overview
Table Influence of COVID-19 Outbreak on Help Desk Outsourcing Industry Development
Table Global Help Desk Outsourcing Sales Volume by Player (2017-2022)
Table Global Help Desk Outsourcing Sales Volume Share by Player (2017-2022)
Figure Global Help Desk Outsourcing Sales Volume Share by Player in 2021
Table Help Desk Outsourcing Revenue (Million USD) by Player (2017-2022)
Table Help Desk Outsourcing Revenue Market Share by Player (2017-2022)
Table Help Desk Outsourcing Price by Player (2017-2022)
Table Help Desk Outsourcing Gross Margin by Player (2017-2022)
Table Mergers & Acquisitions, Expansion Plans
Table Global Help Desk Outsourcing Sales Volume, Region Wise (2017-2022)
Table Global Help Desk Outsourcing Sales Volume Market Share, Region Wise (2017-2022)
Figure Global Help Desk Outsourcing Sales Volume Market Share, Region Wise (2017-2022)
Figure Global Help Desk Outsourcing Sales Volume Market Share, Region Wise in 2021
Table Global Help Desk Outsourcing Revenue (Million USD), Region Wise (2017-2022)
Table Global Help Desk Outsourcing Revenue Market Share, Region Wise (2017-2022)
Figure Global Help Desk Outsourcing Revenue Market Share, Region Wise (2017-2022)
Figure Global Help Desk Outsourcing Revenue Market Share, Region Wise in 2021
Table Global Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Table United States Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Table Europe Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Table China Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Table Japan Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Table India Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Table Southeast Asia Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Table Latin America Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Table Middle East and Africa Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Table Global Help Desk Outsourcing Sales Volume by Type (2017-2022)
Table Global Help Desk Outsourcing Sales Volume Market Share by Type (2017-2022)
Figure Global Help Desk Outsourcing Sales Volume Market Share by Type in 2021
Table Global Help Desk Outsourcing Revenue (Million USD) by Type (2017-2022)
Table Global Help Desk Outsourcing Revenue Market Share by Type (2017-2022)
Figure Global Help Desk Outsourcing Revenue Market Share by Type in 2021
Table Help Desk Outsourcing Price by Type (2017-2022)
Figure Global Help Desk Outsourcing Sales Volume and Growth Rate of Outsourced Level 1 and Level 2 Support Services (2017-2022)
Figure Global Help Desk Outsourcing Revenue (Million USD) and Growth Rate of Outsourced Level 1 and Level 2 Support Services (2017-2022)
Figure Global Help Desk Outsourcing Sales Volume and Growth Rate of Outsourced Technical Help desk Support Services (2017-2022)
Figure Global Help Desk Outsourcing Revenue (Million USD) and Growth Rate of Outsourced Technical Help desk Support Services (2017-2022)
Table Global Help Desk Outsourcing Consumption by Application (2017-2022)
Table Global Help Desk Outsourcing Consumption Market Share by Application (2017-2022)
Table Global Help Desk Outsourcing Consumption Revenue (Million USD) by Application (2017-2022)
Table Global Help Desk Outsourcing Consumption Revenue Market Share by Application (2017-2022)
Table Global Help Desk Outsourcing Consumption and Growth Rate of Large Enterprises (2017-2022)
Table Global Help Desk Outsourcing Consumption and Growth Rate of Small and Medium Enterprises (2017-2022)
Figure Global Help Desk Outsourcing Sales Volume and Growth Rate Forecast (2022-2027)
Figure Global Help Desk Outsourcing Revenue (Million USD) and Growth Rate Forecast (2022-2027)
Figure Global Help Desk Outsourcing Price and Trend Forecast (2022-2027)
Figure USA Help Desk Outsourcing Market Sales Volume and Growth Rate Forecast Analysis (2022-2027)
Figure USA Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2027)
Figure Europe Help Desk Outsourcing Market Sales Volume and Growth Rate Forecast Analysis (2022-2027)
Figure Europe Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2027)
Figure China Help Desk Outsourcing Market Sales Volume and Growth Rate Forecast Analysis (2022-2027)
Figure China Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2027)
Figure Japan Help Desk Outsourcing Market Sales Volume and Growth Rate Forecast Analysis (2022-2027)
Figure Japan Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2027)
Figure India Help Desk Outsourcing Market Sales Volume and Growth Rate Forecast Analysis (2022-2027)
Figure India Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2027)
Figure Southeast Asia Help Desk Outsourcing Market Sales Volume and Growth Rate Forecast Analysis (2022-2027)
Figure Southeast Asia Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2027)
Figure Latin America Help Desk Outsourcing Market Sales Volume and Growth Rate Forecast Analysis (2022-2027)
Figure Latin America Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2027)
Figure Middle East and Africa Help Desk Outsourcing Market Sales Volume and Growth Rate Forecast Analysis (2022-2027)
Figure Middle East and Africa Help Desk Outsourcing Market Revenue (Million USD) and Growth Rate Forecast Analysis (2022-2027)
Table Global Help Desk Outsourcing Market Sales Volume Forecast, by Type
Table Global Help Desk Outsourcing Sales Volume Market Share Forecast, by Type
Table Global Help Desk Outsourcing Market Revenue (Million USD) Forecast, by Type
Table Global Help Desk Outsourcing Revenue Market Share Forecast, by Type
Table Global Help Desk Outsourcing Price Forecast, by Type
Figure Global Help Desk Outsourcing Revenue (Million USD) and Growth Rate of Outsourced Level 1 and Level 2 Support Services (2022-2027)
Figure Global Help Desk Outsourcing Revenue (Million USD) and Growth Rate of Outsourced Level 1 and Level 2 Support Services (2022-2027)
Figure Global Help Desk Outsourcing Revenue (Million USD) and Growth Rate of Outsourced Technical Help desk Support Services (2022-2027)
Figure Global Help Desk Outsourcing Revenue (Million USD) and Growth Rate of Outsourced Technical Help desk Support Services (2022-2027)
Table Global Help Desk Outsourcing Market Consumption Forecast, by Application
Table Global Help Desk Outsourcing Consumption Market Share Forecast, by Application
Table Global Help Desk Outsourcing Market Revenue (Million USD) Forecast, by Application
Table Global Help Desk Outsourcing Revenue Market Share Forecast, by Application
Figure Global Help Desk Outsourcing Consumption Value (Million USD) and Growth Rate of Large Enterprises (2022-2027)
Figure Global Help Desk Outsourcing Consumption Value (Million USD) and Growth Rate of Small and Medium Enterprises (2022-2027)
Figure Help Desk Outsourcing Industrial Chain Analysis
Table Key Raw Materials Suppliers and Price Analysis
Figure Manufacturing Cost Structure Analysis
Table Alternative Product Analysis
Table Downstream Distributors
Table Downstream Buyers
Table Iyogi Profile
Table Iyogi Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Iyogi Help Desk Outsourcing Sales Volume and Growth Rate
Figure Iyogi Revenue (Million USD) Market Share 2017-2022
Table Pomeroy Profile
Table Pomeroy Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Pomeroy Help Desk Outsourcing Sales Volume and Growth Rate
Figure Pomeroy Revenue (Million USD) Market Share 2017-2022
Table Stefanini Profile
Table Stefanini Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Stefanini Help Desk Outsourcing Sales Volume and Growth Rate
Figure Stefanini Revenue (Million USD) Market Share 2017-2022
Table Ciber Profile
Table Ciber Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Ciber Help Desk Outsourcing Sales Volume and Growth Rate
Figure Ciber Revenue (Million USD) Market Share 2017-2022
Table Inforonics Global Services Profile
Table Inforonics Global Services Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Inforonics Global Services Help Desk Outsourcing Sales Volume and Growth Rate
Figure Inforonics Global Services Revenue (Million USD) Market Share 2017-2022
Table Hudson Software Profile
Table Hudson Software Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Hudson Software Help Desk Outsourcing Sales Volume and Growth Rate
Figure Hudson Software Revenue (Million USD) Market Share 2017-2022
Table Attivasoft Profile
Table Attivasoft Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Attivasoft Help Desk Outsourcing Sales Volume and Growth Rate
Figure Attivasoft Revenue (Million USD) Market Share 2017-2022
Table CompuCom Profile
Table CompuCom Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure CompuCom Help Desk Outsourcing Sales Volume and Growth Rate
Figure CompuCom Revenue (Million USD) Market Share 2017-2022
Table CSC Profile
Table CSC Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure CSC Help Desk Outsourcing Sales Volume and Growth Rate
Figure CSC Revenue (Million USD) Market Share 2017-2022
Table Northrop Grumman Profile
Table Northrop Grumman Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Northrop Grumman Help Desk Outsourcing Sales Volume and Growth Rate
Figure Northrop Grumman Revenue (Million USD) Market Share 2017-2022
Table Xerox Profile
Table Xerox Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Xerox Help Desk Outsourcing Sales Volume and Growth Rate
Figure Xerox Revenue (Million USD) Market Share 2017-2022
Table Atos Profile
Table Atos Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Atos Help Desk Outsourcing Sales Volume and Growth Rate
Figure Atos Revenue (Million USD) Market Share 2017-2022
Table Kayako Profile
Table Kayako Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Kayako Help Desk Outsourcing Sales Volume and Growth Rate
Figure Kayako Revenue (Million USD) Market Share 2017-2022
Table HCL Technologies Profile
Table HCL Technologies Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure HCL Technologies Help Desk Outsourcing Sales Volume and Growth Rate
Figure HCL Technologies Revenue (Million USD) Market Share 2017-2022
Table Getronics Profile
Table Getronics Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Getronics Help Desk Outsourcing Sales Volume and Growth Rate
Figure Getronics Revenue (Million USD) Market Share 2017-2022
Table Fujitsu Profile
Table Fujitsu Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Fujitsu Help Desk Outsourcing Sales Volume and Growth Rate
Figure Fujitsu Revenue (Million USD) Market Share 2017-2022
Table Support.com Profile
Table Support.com Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Support.com Help Desk Outsourcing Sales Volume and Growth Rate
Figure Support.com Revenue (Million USD) Market Share 2017-2022
Table Maintech Profile
Table Maintech Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Maintech Help Desk Outsourcing Sales Volume and Growth Rate
Figure Maintech Revenue (Million USD) Market Share 2017-2022
Table CGI Group Profile
Table CGI Group Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure CGI Group Help Desk Outsourcing Sales Volume and Growth Rate
Figure CGI Group Revenue (Million USD) Market Share 2017-2022
Table Qcom Outsourcing Profile
Table Qcom Outsourcing Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Qcom Outsourcing Help Desk Outsourcing Sales Volume and Growth Rate
Figure Qcom Outsourcing Revenue (Million USD) Market Share 2017-2022
Table Unisys Profile
Table Unisys Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Unisys Help Desk Outsourcing Sales Volume and Growth Rate
Figure Unisys Revenue (Million USD) Market Share 2017-2022
Table TCS Profile
Table TCS Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure TCS Help Desk Outsourcing Sales Volume and Growth Rate
Figure TCS Revenue (Million USD) Market Share 2017-2022
Table T-System Profile
Table T-System Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure T-System Help Desk Outsourcing Sales Volume and Growth Rate
Figure T-System Revenue (Million USD) Market Share 2017-2022
Table Dell Profile
Table Dell Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Dell Help Desk Outsourcing Sales Volume and Growth Rate
Figure Dell Revenue (Million USD) Market Share 2017-2022
Table IBM Profile
Table IBM Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure IBM Help Desk Outsourcing Sales Volume and Growth Rate
Figure IBM Revenue (Million USD) Market Share 2017-2022
Table HP Enterprise Services Profile
Table HP Enterprise Services Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure HP Enterprise Services Help Desk Outsourcing Sales Volume and Growth Rate
Figure HP Enterprise Services Revenue (Million USD) Market Share 2017-2022
Table Genpact Profile
Table Genpact Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Genpact Help Desk Outsourcing Sales Volume and Growth Rate
Figure Genpact Revenue (Million USD) Market Share 2017-2022
Table Wipro Profile
Table Wipro Help Desk Outsourcing Sales Volume, Revenue (Million USD), Price and Gross Margin (2017-2022)
Figure Wipro Help Desk Outsourcing Sales Volume and Growth Rate
Figure Wipro Revenue (Million USD) Market Share 2017-2022
Table Dynasis Profile
Table Dynasis Help Desk Outsourcing Sal


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