Global E-commerce CRM Software Market 2025 by Company, Regions, Type and Application, Forecast to 2031

May 2025 | 157 pages | ID: GC86E85971BCEN
GlobalInfoResearch

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According to our (Global Info Research) latest study, the global E-commerce CRM Software market size was valued at US$ million in 2024 and is forecast to a readjusted size of USD million by 2031 with a CAGR of %during review period.

According to International Telecommunication Union (ITU), the global Internet users (online population) were more than 5 billion. And the number of online shoppers was also increasing. In 2022, the global e-commerce market penetration rate increased to 19.7%, and the e-commerce market reached $5.5 trillion. At the same time, the Asian e-commerce market ranked at the top of the revenue ranking, which has reached $1.8 trillion. According to the National Bureau of Statistics, China was the largest online retail market in 2022, with online retail sales of 13.79 trillion yuan and a year-on-year increase of 4%. Among them, the online retail sales of physical goods were 11.96 trillion yuan, with a year-on-year increase of 6.2%, which accounted for 27.2% of the total retail sales of consumer goods.

This report is a detailed and comprehensive analysis for global E-commerce CRM Software market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2025, are provided.

Key Features:

Global E-commerce CRM Software market size and forecasts, in consumption value ($ Million), 2020-2031

Global E-commerce CRM Software market size and forecasts by region and country, in consumption value ($ Million), 2020-2031

Global E-commerce CRM Software market size and forecasts, by Type and by Application, in consumption value ($ Million), 2020-2031

Global E-commerce CRM Software market shares of main players, in revenue ($ Million), 2020-2025

The Primary Objectives in This Report Are:

To determine the size of the total market opportunity of global and key countries

To assess the growth potential for E-commerce CRM Software

To forecast future growth in each product and end-use market

To assess competitive factors affecting the marketplace

This report profiles key players in the global E-commerce CRM Software market based on the following parameters - company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Pipedrive, Zoho, Copper, SendInBlue, Salesforce, Zestia, Lucrativ, Hubspot, Creatio, Avolin, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.

Market segmentation

E-commerce CRM Software market is split by Type and by Application. For the period 2020-2031, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type
  • Cloud Based
  • Web Based
Market segment by Application
  • Large Enterprises
  • SMEs
Market segment by players, this report covers
  • Pipedrive
  • Zoho
  • Copper
  • SendInBlue
  • Salesforce
  • Zestia
  • Lucrativ
  • Hubspot
  • Creatio
  • Avolin
  • Freshworks
  • Marketo
  • Agile CRM
  • Ontraport
  • SharpSpring
  • RubyGarage
  • Iterable
  • Itransition
  • Simplr
  • Clickatell
  • InvestGlass
  • Brainvire
  • Telagus
Market segment by regions, regional analysis covers

North America (United States, Canada and Mexico)

Europe (Germany, France, UK, Russia, Italy and Rest of Europe)

Asia-Pacific (China, Japan, South Korea, India, Southeast Asia and Rest of Asia-Pacific)

South America (Brazil, Rest of South America)

Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

The content of the study subjects, includes a total of 13 chapters:

Chapter 1, to describe E-commerce CRM Software product scope, market overview, market estimation caveats and base year.

Chapter 2, to profile the top players of E-commerce CRM Software, with revenue, gross margin, and global market share of E-commerce CRM Software from 2020 to 2025.

Chapter 3, the E-commerce CRM Software competitive situation, revenue, and global market share of top players are analyzed emphatically by landscape contrast.

Chapter 4 and 5, to segment the market size by Type and by Application, with consumption value and growth rate by Type, by Application, from 2020 to 2031

Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2020 to 2025.and E-commerce CRM Software market forecast, by regions, by Type and by Application, with consumption value, from 2026 to 2031.

Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis.

Chapter 12, the key raw materials and key suppliers, and industry chain of E-commerce CRM Software.

Chapter 13, to describe E-commerce CRM Software research findings and conclusion.
1 MARKET OVERVIEW

1.1 Product Overview and Scope
1.2 Market Estimation Caveats and Base Year
1.3 Classification of E-commerce CRM Software by Type
  1.3.1 Overview: Global E-commerce CRM Software Market Size by Type: 2020 Versus 2024 Versus 2031
  1.3.2 Global E-commerce CRM Software Consumption Value Market Share by Type in 2024
  1.3.3 Cloud Based
  1.3.4 Web Based
1.4 Global E-commerce CRM Software Market by Application
  1.4.1 Overview: Global E-commerce CRM Software Market Size by Application: 2020 Versus 2024 Versus 2031
  1.4.2 Large Enterprises
  1.4.3 SMEs
1.5 Global E-commerce CRM Software Market Size & Forecast
1.6 Global E-commerce CRM Software Market Size and Forecast by Region
  1.6.1 Global E-commerce CRM Software Market Size by Region: 2020 VS 2024 VS 2031
  1.6.2 Global E-commerce CRM Software Market Size by Region, (2020-2031)
  1.6.3 North America E-commerce CRM Software Market Size and Prospect (2020-2031)
  1.6.4 Europe E-commerce CRM Software Market Size and Prospect (2020-2031)
  1.6.5 Asia-Pacific E-commerce CRM Software Market Size and Prospect (2020-2031)
  1.6.6 South America E-commerce CRM Software Market Size and Prospect (2020-2031)
  1.6.7 Middle East & Africa E-commerce CRM Software Market Size and Prospect (2020-2031)

2 COMPANY PROFILES

2.1 Pipedrive
  2.1.1 Pipedrive Details
  2.1.2 Pipedrive Major Business
  2.1.3 Pipedrive E-commerce CRM Software Product and Solutions
  2.1.4 Pipedrive E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.1.5 Pipedrive Recent Developments and Future Plans
2.2 Zoho
  2.2.1 Zoho Details
  2.2.2 Zoho Major Business
  2.2.3 Zoho E-commerce CRM Software Product and Solutions
  2.2.4 Zoho E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.2.5 Zoho Recent Developments and Future Plans
2.3 Copper
  2.3.1 Copper Details
  2.3.2 Copper Major Business
  2.3.3 Copper E-commerce CRM Software Product and Solutions
  2.3.4 Copper E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.3.5 Copper Recent Developments and Future Plans
2.4 SendInBlue
  2.4.1 SendInBlue Details
  2.4.2 SendInBlue Major Business
  2.4.3 SendInBlue E-commerce CRM Software Product and Solutions
  2.4.4 SendInBlue E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.4.5 SendInBlue Recent Developments and Future Plans
2.5 Salesforce
  2.5.1 Salesforce Details
  2.5.2 Salesforce Major Business
  2.5.3 Salesforce E-commerce CRM Software Product and Solutions
  2.5.4 Salesforce E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.5.5 Salesforce Recent Developments and Future Plans
2.6 Zestia
  2.6.1 Zestia Details
  2.6.2 Zestia Major Business
  2.6.3 Zestia E-commerce CRM Software Product and Solutions
  2.6.4 Zestia E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.6.5 Zestia Recent Developments and Future Plans
2.7 Lucrativ
  2.7.1 Lucrativ Details
  2.7.2 Lucrativ Major Business
  2.7.3 Lucrativ E-commerce CRM Software Product and Solutions
  2.7.4 Lucrativ E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.7.5 Lucrativ Recent Developments and Future Plans
2.8 Hubspot
  2.8.1 Hubspot Details
  2.8.2 Hubspot Major Business
  2.8.3 Hubspot E-commerce CRM Software Product and Solutions
  2.8.4 Hubspot E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.8.5 Hubspot Recent Developments and Future Plans
2.9 Creatio
  2.9.1 Creatio Details
  2.9.2 Creatio Major Business
  2.9.3 Creatio E-commerce CRM Software Product and Solutions
  2.9.4 Creatio E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.9.5 Creatio Recent Developments and Future Plans
2.10 Avolin
  2.10.1 Avolin Details
  2.10.2 Avolin Major Business
  2.10.3 Avolin E-commerce CRM Software Product and Solutions
  2.10.4 Avolin E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.10.5 Avolin Recent Developments and Future Plans
2.11 Freshworks
  2.11.1 Freshworks Details
  2.11.2 Freshworks Major Business
  2.11.3 Freshworks E-commerce CRM Software Product and Solutions
  2.11.4 Freshworks E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.11.5 Freshworks Recent Developments and Future Plans
2.12 Marketo
  2.12.1 Marketo Details
  2.12.2 Marketo Major Business
  2.12.3 Marketo E-commerce CRM Software Product and Solutions
  2.12.4 Marketo E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.12.5 Marketo Recent Developments and Future Plans
2.13 Agile CRM
  2.13.1 Agile CRM Details
  2.13.2 Agile CRM Major Business
  2.13.3 Agile CRM E-commerce CRM Software Product and Solutions
  2.13.4 Agile CRM E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.13.5 Agile CRM Recent Developments and Future Plans
2.14 Ontraport
  2.14.1 Ontraport Details
  2.14.2 Ontraport Major Business
  2.14.3 Ontraport E-commerce CRM Software Product and Solutions
  2.14.4 Ontraport E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.14.5 Ontraport Recent Developments and Future Plans
2.15 SharpSpring
  2.15.1 SharpSpring Details
  2.15.2 SharpSpring Major Business
  2.15.3 SharpSpring E-commerce CRM Software Product and Solutions
  2.15.4 SharpSpring E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.15.5 SharpSpring Recent Developments and Future Plans
2.16 RubyGarage
  2.16.1 RubyGarage Details
  2.16.2 RubyGarage Major Business
  2.16.3 RubyGarage E-commerce CRM Software Product and Solutions
  2.16.4 RubyGarage E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.16.5 RubyGarage Recent Developments and Future Plans
2.17 Iterable
  2.17.1 Iterable Details
  2.17.2 Iterable Major Business
  2.17.3 Iterable E-commerce CRM Software Product and Solutions
  2.17.4 Iterable E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.17.5 Iterable Recent Developments and Future Plans
2.18 Itransition
  2.18.1 Itransition Details
  2.18.2 Itransition Major Business
  2.18.3 Itransition E-commerce CRM Software Product and Solutions
  2.18.4 Itransition E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.18.5 Itransition Recent Developments and Future Plans
2.19 Simplr
  2.19.1 Simplr Details
  2.19.2 Simplr Major Business
  2.19.3 Simplr E-commerce CRM Software Product and Solutions
  2.19.4 Simplr E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.19.5 Simplr Recent Developments and Future Plans
2.20 Clickatell
  2.20.1 Clickatell Details
  2.20.2 Clickatell Major Business
  2.20.3 Clickatell E-commerce CRM Software Product and Solutions
  2.20.4 Clickatell E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.20.5 Clickatell Recent Developments and Future Plans
2.21 InvestGlass
  2.21.1 InvestGlass Details
  2.21.2 InvestGlass Major Business
  2.21.3 InvestGlass E-commerce CRM Software Product and Solutions
  2.21.4 InvestGlass E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.21.5 InvestGlass Recent Developments and Future Plans
2.22 Brainvire
  2.22.1 Brainvire Details
  2.22.2 Brainvire Major Business
  2.22.3 Brainvire E-commerce CRM Software Product and Solutions
  2.22.4 Brainvire E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.22.5 Brainvire Recent Developments and Future Plans
2.23 Telagus
  2.23.1 Telagus Details
  2.23.2 Telagus Major Business
  2.23.3 Telagus E-commerce CRM Software Product and Solutions
  2.23.4 Telagus E-commerce CRM Software Revenue, Gross Margin and Market Share (2020-2025)
  2.23.5 Telagus Recent Developments and Future Plans

3 MARKET COMPETITION, BY PLAYERS

3.1 Global E-commerce CRM Software Revenue and Share by Players (2020-2025)
3.2 Market Share Analysis (2024)
  3.2.1 Market Share of E-commerce CRM Software by Company Revenue
  3.2.2 Top 3 E-commerce CRM Software Players Market Share in 2024
  3.2.3 Top 6 E-commerce CRM Software Players Market Share in 2024
3.3 E-commerce CRM Software Market: Overall Company Footprint Analysis
  3.3.1 E-commerce CRM Software Market: Region Footprint
  3.3.2 E-commerce CRM Software Market: Company Product Type Footprint
  3.3.3 E-commerce CRM Software Market: Company Product Application Footprint
3.4 New Market Entrants and Barriers to Market Entry
3.5 Mergers, Acquisition, Agreements, and Collaborations

4 MARKET SIZE SEGMENT BY TYPE

4.1 Global E-commerce CRM Software Consumption Value and Market Share by Type (2020-2025)
4.2 Global E-commerce CRM Software Market Forecast by Type (2026-2031)

5 MARKET SIZE SEGMENT BY APPLICATION

5.1 Global E-commerce CRM Software Consumption Value Market Share by Application (2020-2025)
5.2 Global E-commerce CRM Software Market Forecast by Application (2026-2031)

6 NORTH AMERICA

6.1 North America E-commerce CRM Software Consumption Value by Type (2020-2031)
6.2 North America E-commerce CRM Software Market Size by Application (2020-2031)
6.3 North America E-commerce CRM Software Market Size by Country
  6.3.1 North America E-commerce CRM Software Consumption Value by Country (2020-2031)
  6.3.2 United States E-commerce CRM Software Market Size and Forecast (2020-2031)
  6.3.3 Canada E-commerce CRM Software Market Size and Forecast (2020-2031)
  6.3.4 Mexico E-commerce CRM Software Market Size and Forecast (2020-2031)

7 EUROPE

7.1 Europe E-commerce CRM Software Consumption Value by Type (2020-2031)
7.2 Europe E-commerce CRM Software Consumption Value by Application (2020-2031)
7.3 Europe E-commerce CRM Software Market Size by Country
  7.3.1 Europe E-commerce CRM Software Consumption Value by Country (2020-2031)
  7.3.2 Germany E-commerce CRM Software Market Size and Forecast (2020-2031)
  7.3.3 France E-commerce CRM Software Market Size and Forecast (2020-2031)
  7.3.4 United Kingdom E-commerce CRM Software Market Size and Forecast (2020-2031)
  7.3.5 Russia E-commerce CRM Software Market Size and Forecast (2020-2031)
  7.3.6 Italy E-commerce CRM Software Market Size and Forecast (2020-2031)

8 ASIA-PACIFIC

8.1 Asia-Pacific E-commerce CRM Software Consumption Value by Type (2020-2031)
8.2 Asia-Pacific E-commerce CRM Software Consumption Value by Application (2020-2031)
8.3 Asia-Pacific E-commerce CRM Software Market Size by Region
  8.3.1 Asia-Pacific E-commerce CRM Software Consumption Value by Region (2020-2031)
  8.3.2 China E-commerce CRM Software Market Size and Forecast (2020-2031)
  8.3.3 Japan E-commerce CRM Software Market Size and Forecast (2020-2031)
  8.3.4 South Korea E-commerce CRM Software Market Size and Forecast (2020-2031)
  8.3.5 India E-commerce CRM Software Market Size and Forecast (2020-2031)
  8.3.6 Southeast Asia E-commerce CRM Software Market Size and Forecast (2020-2031)
  8.3.7 Australia E-commerce CRM Software Market Size and Forecast (2020-2031)

9 SOUTH AMERICA

9.1 South America E-commerce CRM Software Consumption Value by Type (2020-2031)
9.2 South America E-commerce CRM Software Consumption Value by Application (2020-2031)
9.3 South America E-commerce CRM Software Market Size by Country
  9.3.1 South America E-commerce CRM Software Consumption Value by Country (2020-2031)
  9.3.2 Brazil E-commerce CRM Software Market Size and Forecast (2020-2031)
  9.3.3 Argentina E-commerce CRM Software Market Size and Forecast (2020-2031)

10 MIDDLE EAST & AFRICA

10.1 Middle East & Africa E-commerce CRM Software Consumption Value by Type (2020-2031)
10.2 Middle East & Africa E-commerce CRM Software Consumption Value by Application (2020-2031)
10.3 Middle East & Africa E-commerce CRM Software Market Size by Country
  10.3.1 Middle East & Africa E-commerce CRM Software Consumption Value by Country (2020-2031)
  10.3.2 Turkey E-commerce CRM Software Market Size and Forecast (2020-2031)
  10.3.3 Saudi Arabia E-commerce CRM Software Market Size and Forecast (2020-2031)
  10.3.4 UAE E-commerce CRM Software Market Size and Forecast (2020-2031)

11 MARKET DYNAMICS

11.1 E-commerce CRM Software Market Drivers
11.2 E-commerce CRM Software Market Restraints
11.3 E-commerce CRM Software Trends Analysis
11.4 Porters Five Forces Analysis
  11.4.1 Threat of New Entrants
  11.4.2 Bargaining Power of Suppliers
  11.4.3 Bargaining Power of Buyers
  11.4.4 Threat of Substitutes
  11.4.5 Competitive Rivalry

12 INDUSTRY CHAIN ANALYSIS

12.1 E-commerce CRM Software Industry Chain
12.2 E-commerce CRM Software Upstream Analysis
12.3 E-commerce CRM Software Midstream Analysis
12.4 E-commerce CRM Software Downstream Analysis

13 RESEARCH FINDINGS AND CONCLUSION

14 APPENDIX

14.1 Methodology
14.2 Research Process and Data Source
14.3 Disclaimer

LIST OF TABLES

Table 1. Global E-commerce CRM Software Consumption Value by Type, (USD Million), 2020 & 2024 & 2031
Table 2. Global E-commerce CRM Software Consumption Value by Application, (USD Million), 2020 & 2024 & 2031
Table 3. Global E-commerce CRM Software Consumption Value by Region (2020-2025) & (USD Million)
Table 4. Global E-commerce CRM Software Consumption Value by Region (2026-2031) & (USD Million)
Table 5. Pipedrive Company Information, Head Office, and Major Competitors
Table 6. Pipedrive Major Business
Table 7. Pipedrive E-commerce CRM Software Product and Solutions
Table 8. Pipedrive E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 9. Pipedrive Recent Developments and Future Plans
Table 10. Zoho Company Information, Head Office, and Major Competitors
Table 11. Zoho Major Business
Table 12. Zoho E-commerce CRM Software Product and Solutions
Table 13. Zoho E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 14. Zoho Recent Developments and Future Plans
Table 15. Copper Company Information, Head Office, and Major Competitors
Table 16. Copper Major Business
Table 17. Copper E-commerce CRM Software Product and Solutions
Table 18. Copper E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 19. SendInBlue Company Information, Head Office, and Major Competitors
Table 20. SendInBlue Major Business
Table 21. SendInBlue E-commerce CRM Software Product and Solutions
Table 22. SendInBlue E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 23. SendInBlue Recent Developments and Future Plans
Table 24. Salesforce Company Information, Head Office, and Major Competitors
Table 25. Salesforce Major Business
Table 26. Salesforce E-commerce CRM Software Product and Solutions
Table 27. Salesforce E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 28. Salesforce Recent Developments and Future Plans
Table 29. Zestia Company Information, Head Office, and Major Competitors
Table 30. Zestia Major Business
Table 31. Zestia E-commerce CRM Software Product and Solutions
Table 32. Zestia E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 33. Zestia Recent Developments and Future Plans
Table 34. Lucrativ Company Information, Head Office, and Major Competitors
Table 35. Lucrativ Major Business
Table 36. Lucrativ E-commerce CRM Software Product and Solutions
Table 37. Lucrativ E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 38. Lucrativ Recent Developments and Future Plans
Table 39. Hubspot Company Information, Head Office, and Major Competitors
Table 40. Hubspot Major Business
Table 41. Hubspot E-commerce CRM Software Product and Solutions
Table 42. Hubspot E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 43. Hubspot Recent Developments and Future Plans
Table 44. Creatio Company Information, Head Office, and Major Competitors
Table 45. Creatio Major Business
Table 46. Creatio E-commerce CRM Software Product and Solutions
Table 47. Creatio E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 48. Creatio Recent Developments and Future Plans
Table 49. Avolin Company Information, Head Office, and Major Competitors
Table 50. Avolin Major Business
Table 51. Avolin E-commerce CRM Software Product and Solutions
Table 52. Avolin E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 53. Avolin Recent Developments and Future Plans
Table 54. Freshworks Company Information, Head Office, and Major Competitors
Table 55. Freshworks Major Business
Table 56. Freshworks E-commerce CRM Software Product and Solutions
Table 57. Freshworks E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 58. Freshworks Recent Developments and Future Plans
Table 59. Marketo Company Information, Head Office, and Major Competitors
Table 60. Marketo Major Business
Table 61. Marketo E-commerce CRM Software Product and Solutions
Table 62. Marketo E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 63. Marketo Recent Developments and Future Plans
Table 64. Agile CRM Company Information, Head Office, and Major Competitors
Table 65. Agile CRM Major Business
Table 66. Agile CRM E-commerce CRM Software Product and Solutions
Table 67. Agile CRM E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 68. Agile CRM Recent Developments and Future Plans
Table 69. Ontraport Company Information, Head Office, and Major Competitors
Table 70. Ontraport Major Business
Table 71. Ontraport E-commerce CRM Software Product and Solutions
Table 72. Ontraport E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 73. Ontraport Recent Developments and Future Plans
Table 74. SharpSpring Company Information, Head Office, and Major Competitors
Table 75. SharpSpring Major Business
Table 76. SharpSpring E-commerce CRM Software Product and Solutions
Table 77. SharpSpring E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 78. SharpSpring Recent Developments and Future Plans
Table 79. RubyGarage Company Information, Head Office, and Major Competitors
Table 80. RubyGarage Major Business
Table 81. RubyGarage E-commerce CRM Software Product and Solutions
Table 82. RubyGarage E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 83. RubyGarage Recent Developments and Future Plans
Table 84. Iterable Company Information, Head Office, and Major Competitors
Table 85. Iterable Major Business
Table 86. Iterable E-commerce CRM Software Product and Solutions
Table 87. Iterable E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 88. Iterable Recent Developments and Future Plans
Table 89. Itransition Company Information, Head Office, and Major Competitors
Table 90. Itransition Major Business
Table 91. Itransition E-commerce CRM Software Product and Solutions
Table 92. Itransition E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 93. Itransition Recent Developments and Future Plans
Table 94. Simplr Company Information, Head Office, and Major Competitors
Table 95. Simplr Major Business
Table 96. Simplr E-commerce CRM Software Product and Solutions
Table 97. Simplr E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 98. Simplr Recent Developments and Future Plans
Table 99. Clickatell Company Information, Head Office, and Major Competitors
Table 100. Clickatell Major Business
Table 101. Clickatell E-commerce CRM Software Product and Solutions
Table 102. Clickatell E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 103. Clickatell Recent Developments and Future Plans
Table 104. InvestGlass Company Information, Head Office, and Major Competitors
Table 105. InvestGlass Major Business
Table 106. InvestGlass E-commerce CRM Software Product and Solutions
Table 107. InvestGlass E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 108. InvestGlass Recent Developments and Future Plans
Table 109. Brainvire Company Information, Head Office, and Major Competitors
Table 110. Brainvire Major Business
Table 111. Brainvire E-commerce CRM Software Product and Solutions
Table 112. Brainvire E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 113. Brainvire Recent Developments and Future Plans
Table 114. Telagus Company Information, Head Office, and Major Competitors
Table 115. Telagus Major Business
Table 116. Telagus E-commerce CRM Software Product and Solutions
Table 117. Telagus E-commerce CRM Software Revenue (USD Million), Gross Margin and Market Share (2020-2025)
Table 118. Telagus Recent Developments and Future Plans
Table 119. Global E-commerce CRM Software Revenue (USD Million) by Players (2020-2025)
Table 120. Global E-commerce CRM Software Revenue Share by Players (2020-2025)
Table 121. Breakdown of E-commerce CRM Software by Company Type (Tier 1, Tier 2, and Tier 3)
Table 122. Market Position of Players in E-commerce CRM Software, (Tier 1, Tier 2, and Tier 3), Based on Revenue in 2024
Table 123. Head Office of Key E-commerce CRM Software Players
Table 124. E-commerce CRM Software Market: Company Product Type Footprint
Table 125. E-commerce CRM Software Market: Company Product Application Footprint
Table 126. E-commerce CRM Software New Market Entrants and Barriers to Market Entry
Table 127. E-commerce CRM Software Mergers, Acquisition, Agreements, and Collaborations
Table 128. Global E-commerce CRM Software Consumption Value (USD Million) by Type (2020-2025)
Table 129. Global E-commerce CRM Software Consumption Value Share by Type (2020-2025)
Table 130. Global E-commerce CRM Software Consumption Value Forecast by Type (2026-2031)
Table 131. Global E-commerce CRM Software Consumption Value by Application (2020-2025)
Table 132. Global E-commerce CRM Software Consumption Value Forecast by Application (2026-2031)
Table 133. North America E-commerce CRM Software Consumption Value by Type (2020-2025) & (USD Million)
Table 134. North America E-commerce CRM Software Consumption Value by Type (2026-2031) & (USD Million)
Table 135. North America E-commerce CRM Software Consumption Value by Application (2020-2025) & (USD Million)
Table 136. North America E-commerce CRM Software Consumption Value by Application (2026-2031) & (USD Million)
Table 137. North America E-commerce CRM Software Consumption Value by Country (2020-2025) & (USD Million)
Table 138. North America E-commerce CRM Software Consumption Value by Country (2026-2031) & (USD Million)
Table 139. Europe E-commerce CRM Software Consumption Value by Type (2020-2025) & (USD Million)
Table 140. Europe E-commerce CRM Software Consumption Value by Type (2026-2031) & (USD Million)
Table 141. Europe E-commerce CRM Software Consumption Value by Application (2020-2025) & (USD Million)
Table 142. Europe E-commerce CRM Software Consumption Value by Application (2026-2031) & (USD Million)
Table 143. Europe E-commerce CRM Software Consumption Value by Country (2020-2025) & (USD Million)
Table 144. Europe E-commerce CRM Software Consumption Value by Country (2026-2031) & (USD Million)
Table 145. Asia-Pacific E-commerce CRM Software Consumption Value by Type (2020-2025) & (USD Million)
Table 146. Asia-Pacific E-commerce CRM Software Consumption Value by Type (2026-2031) & (USD Million)
Table 147. Asia-Pacific E-commerce CRM Software Consumption Value by Application (2020-2025) & (USD Million)
Table 148. Asia-Pacific E-commerce CRM Software Consumption Value by Application (2026-2031) & (USD Million)
Table 149. Asia-Pacific E-commerce CRM Software Consumption Value by Region (2020-2025) & (USD Million)
Table 150. Asia-Pacific E-commerce CRM Software Consumption Value by Region (2026-2031) & (USD Million)
Table 151. South America E-commerce CRM Software Consumption Value by Type (2020-2025) & (USD Million)
Table 152. South America E-commerce CRM Software Consumption Value by Type (2026-2031) & (USD Million)
Table 153. South America E-commerce CRM Software Consumption Value by Application (2020-2025) & (USD Million)
Table 154. South America E-commerce CRM Software Consumption Value by Application (2026-2031) & (USD Million)
Table 155. South America E-commerce CRM Software Consumption Value by Country (2020-2025) & (USD Million)
Table 156. South America E-commerce CRM Software Consumption Value by Country (2026-2031) & (USD Million)
Table 157. Middle East & Africa E-commerce CRM Software Consumption Value by Type (2020-2025) & (USD Million)
Table 158. Middle East & Africa E-commerce CRM Software Consumption Value by Type (2026-2031) & (USD Million)
Table 159. Middle East & Africa E-commerce CRM Software Consumption Value by Application (2020-2025) & (USD Million)
Table 160. Middle East & Africa E-commerce CRM Software Consumption Value by Application (2026-2031) & (USD Million)
Table 161. Middle East & Africa E-commerce CRM Software Consumption Value by Country (2020-2025) & (USD Million)
Table 162. Middle East & Africa E-commerce CRM Software Consumption Value by Country (2026-2031) & (USD Million)
Table 163. Global Key Players of E-commerce CRM Software Upstream (Raw Materials)
Table 164. Global E-commerce CRM Software Typical Customers



LIST OF FIGURES

Figure 1. E-commerce CRM Software Picture
Figure 2. Global E-commerce CRM Software Consumption Value by Type, (USD Million), 2020 & 2024 & 2031
Figure 3. Global E-commerce CRM Software Consumption Value Market Share by Type in 2024
Figure 4. Cloud Based
Figure 5. Web Based
Figure 6. Global E-commerce CRM Software Consumption Value by Application, (USD Million), 2020 & 2024 & 2031
Figure 7. E-commerce CRM Software Consumption Value Market Share by Application in 2024
Figure 8. Large Enterprises Picture
Figure 9. SMEs Picture
Figure 10. Global E-commerce CRM Software Consumption Value, (USD Million): 2020 & 2024 & 2031
Figure 11. Global E-commerce CRM Software Consumption Value and Forecast (2020-2031) & (USD Million)
Figure 12. Global Market E-commerce CRM Software Consumption Value (USD Million) Comparison by Region (2020 VS 2024 VS 2031)
Figure 13. Global E-commerce CRM Software Consumption Value Market Share by Region (2020-2031)
Figure 14. Global E-commerce CRM Software Consumption Value Market Share by Region in 2024
Figure 15. North America E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 16. Europe E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 17. Asia-Pacific E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 18. South America E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 19. Middle East & Africa E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 20. Company Three Recent Developments and Future Plans
Figure 21. Global E-commerce CRM Software Revenue Share by Players in 2024
Figure 22. E-commerce CRM Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3) in 2024
Figure 23. Market Share of E-commerce CRM Software by Player Revenue in 2024
Figure 24. Top 3 E-commerce CRM Software Players Market Share in 2024
Figure 25. Top 6 E-commerce CRM Software Players Market Share in 2024
Figure 26. Global E-commerce CRM Software Consumption Value Share by Type (2020-2025)
Figure 27. Global E-commerce CRM Software Market Share Forecast by Type (2026-2031)
Figure 28. Global E-commerce CRM Software Consumption Value Share by Application (2020-2025)
Figure 29. Global E-commerce CRM Software Market Share Forecast by Application (2026-2031)
Figure 30. North America E-commerce CRM Software Consumption Value Market Share by Type (2020-2031)
Figure 31. North America E-commerce CRM Software Consumption Value Market Share by Application (2020-2031)
Figure 32. North America E-commerce CRM Software Consumption Value Market Share by Country (2020-2031)
Figure 33. United States E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 34. Canada E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 35. Mexico E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 36. Europe E-commerce CRM Software Consumption Value Market Share by Type (2020-2031)
Figure 37. Europe E-commerce CRM Software Consumption Value Market Share by Application (2020-2031)
Figure 38. Europe E-commerce CRM Software Consumption Value Market Share by Country (2020-2031)
Figure 39. Germany E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 40. France E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 41. United Kingdom E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 42. Russia E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 43. Italy E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 44. Asia-Pacific E-commerce CRM Software Consumption Value Market Share by Type (2020-2031)
Figure 45. Asia-Pacific E-commerce CRM Software Consumption Value Market Share by Application (2020-2031)
Figure 46. Asia-Pacific E-commerce CRM Software Consumption Value Market Share by Region (2020-2031)
Figure 47. China E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 48. Japan E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 49. South Korea E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 50. India E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 51. Southeast Asia E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 52. Australia E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 53. South America E-commerce CRM Software Consumption Value Market Share by Type (2020-2031)
Figure 54. South America E-commerce CRM Software Consumption Value Market Share by Application (2020-2031)
Figure 55. South America E-commerce CRM Software Consumption Value Market Share by Country (2020-2031)
Figure 56. Brazil E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 57. Argentina E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 58. Middle East & Africa E-commerce CRM Software Consumption Value Market Share by Type (2020-2031)
Figure 59. Middle East & Africa E-commerce CRM Software Consumption Value Market Share by Application (2020-2031)
Figure 60. Middle East & Africa E-commerce CRM Software Consumption Value Market Share by Country (2020-2031)
Figure 61. Turkey E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 62. Saudi Arabia E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 63. UAE E-commerce CRM Software Consumption Value (2020-2031) & (USD Million)
Figure 64. E-commerce CRM Software Market Drivers
Figure 65. E-commerce CRM Software Market Restraints
Figure 66. E-commerce CRM Software Market Trends
Figure 67. Porters Five Forces Analysis
Figure 68. E-commerce CRM Software Industrial Chain
Figure 69. Methodology
Figure 70. Research Process and Data Source


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