Global Customer Relationship Management Software Market Research Report 2023
Customer relationship management (CRM) software is a category of software that provides functionality to companies in four segments: sales, marketing, customer service and digital commerce.
According to QYResearch’s new survey, global Customer Relationship Management Software market is projected to reach US$ 110500 million in 2029, increasing from US$ 70020 million in 2022, with the CAGR of 6.8% during the period of 2023 to 2029. Influencing issues, such as economy environments, COVID-19 and Russia-Ukraine War, have led to great market fluctuations in the past few years and are considered comprehensively in the whole Customer Relationship Management Software market research.
North America and Europe are the two largest consumption regions of CRM Software in the world in the past few years and it will keep increasing in the next few years. APAC regions like Japan and China, Australia, India and Southeast Asia, are forecasted to grow at a faster growth in the forecast period.
Report Scope
This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Customer Relationship Management Software market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.
By Company
Chapter 1: Product Basic Information (Definition, Type and Application)
Chapter 2: Global market size, regional market size. Market Opportunities and Challenges
Chapter 3: Companies’ Competition Patterns
Chapter 4: Product Type Analysis
Chapter 5: Product Application Analysis
Chapter 6 to 10: Country Level Value Analysis
Chapter 11: Companies’ Outline
Chapter 12: Market Conclusions
Chapter 13: Research Methodology and Data Source
According to QYResearch’s new survey, global Customer Relationship Management Software market is projected to reach US$ 110500 million in 2029, increasing from US$ 70020 million in 2022, with the CAGR of 6.8% during the period of 2023 to 2029. Influencing issues, such as economy environments, COVID-19 and Russia-Ukraine War, have led to great market fluctuations in the past few years and are considered comprehensively in the whole Customer Relationship Management Software market research.
North America and Europe are the two largest consumption regions of CRM Software in the world in the past few years and it will keep increasing in the next few years. APAC regions like Japan and China, Australia, India and Southeast Asia, are forecasted to grow at a faster growth in the forecast period.
Report Scope
This report, based on historical analysis (2018-2022) and forecast calculation (2023-2029), aims to help readers to get a comprehensive understanding of global Customer Relationship Management Software market with multiple angles, which provides sufficient supports to readers’ strategy and decision making.
By Company
- Salesforce
- Microsoft
- Adobe Marketing Cloud
- monday.com
- Zoho
- Oracle
- SAP
- Zendesk
- Nextiva CRM
- Thryv
- HubSpot
- ActiveCampaign
- Freshworks
- Pipedrive
- Pipeliner
- Nimble
- Epsilon
- Genesys
- Mailchimp
- Verint
- Shopify
- Cloud-based
- On-premises
- BFSI
- Healthcare
- Consumer
- Retail
- Industrial Products and Construction
- Other
- North America
- United States
- Canada
- Europe
- Germany
- France
- UK
- Italy
- Russia
- Nordic Countries
- Rest of Europe
- Asia-Pacific
- China
- Japan
- South Korea
- Southeast Asia
- India
- Australia
- Rest of Asia
- Latin America
- Mexico
- Brazil
- Rest of Latin America
- Middle East & Africa
- Turkey
- Saudi Arabia
- UAE
- Rest of MEA
Chapter 1: Product Basic Information (Definition, Type and Application)
Chapter 2: Global market size, regional market size. Market Opportunities and Challenges
Chapter 3: Companies’ Competition Patterns
Chapter 4: Product Type Analysis
Chapter 5: Product Application Analysis
Chapter 6 to 10: Country Level Value Analysis
Chapter 11: Companies’ Outline
Chapter 12: Market Conclusions
Chapter 13: Research Methodology and Data Source
1 REPORT OVERVIEW
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Relationship Management Software Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 Cloud-based
1.2.3 On-premises
1.3 Market by Application
1.3.1 Global Customer Relationship Management Software Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 BFSI
1.3.3 Healthcare
1.3.4 Consumer
1.3.5 Retail
1.3.6 Industrial Products and Construction
1.3.7 Other
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 GLOBAL GROWTH TRENDS
2.1 Global Customer Relationship Management Software Market Perspective (2018-2029)
2.2 Customer Relationship Management Software Growth Trends by Region
2.2.1 Global Customer Relationship Management Software Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Customer Relationship Management Software Historic Market Size by Region (2018-2023)
2.2.3 Customer Relationship Management Software Forecasted Market Size by Region (2024-2029)
2.3 Customer Relationship Management Software Market Dynamics
2.3.1 Customer Relationship Management Software Industry Trends
2.3.2 Customer Relationship Management Software Market Drivers
2.3.3 Customer Relationship Management Software Market Challenges
2.3.4 Customer Relationship Management Software Market Restraints
3 COMPETITION LANDSCAPE BY KEY PLAYERS
3.1 Global Top Customer Relationship Management Software Players by Revenue
3.1.1 Global Top Customer Relationship Management Software Players by Revenue (2018-2023)
3.1.2 Global Customer Relationship Management Software Revenue Market Share by Players (2018-2023)
3.2 Global Customer Relationship Management Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Relationship Management Software Revenue
3.4 Global Customer Relationship Management Software Market Concentration Ratio
3.4.1 Global Customer Relationship Management Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Relationship Management Software Revenue in 2022
3.5 Customer Relationship Management Software Key Players Head office and Area Served
3.6 Key Players Customer Relationship Management Software Product Solution and Service
3.7 Date of Enter into Customer Relationship Management Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE BREAKDOWN DATA BY TYPE
4.1 Global Customer Relationship Management Software Historic Market Size by Type (2018-2023)
4.2 Global Customer Relationship Management Software Forecasted Market Size by Type (2024-2029)
5 CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE BREAKDOWN DATA BY APPLICATION
5.1 Global Customer Relationship Management Software Historic Market Size by Application (2018-2023)
5.2 Global Customer Relationship Management Software Forecasted Market Size by Application (2024-2029)
6 NORTH AMERICA
6.1 North America Customer Relationship Management Software Market Size (2018-2029)
6.2 North America Customer Relationship Management Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Customer Relationship Management Software Market Size by Country (2018-2023)
6.4 North America Customer Relationship Management Software Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 EUROPE
7.1 Europe Customer Relationship Management Software Market Size (2018-2029)
7.2 Europe Customer Relationship Management Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Customer Relationship Management Software Market Size by Country (2018-2023)
7.4 Europe Customer Relationship Management Software Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 ASIA-PACIFIC
8.1 Asia-Pacific Customer Relationship Management Software Market Size (2018-2029)
8.2 Asia-Pacific Customer Relationship Management Software Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Customer Relationship Management Software Market Size by Region (2018-2023)
8.4 Asia-Pacific Customer Relationship Management Software Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 LATIN AMERICA
9.1 Latin America Customer Relationship Management Software Market Size (2018-2029)
9.2 Latin America Customer Relationship Management Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Customer Relationship Management Software Market Size by Country (2018-2023)
9.4 Latin America Customer Relationship Management Software Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 MIDDLE EAST & AFRICA
10.1 Middle East & Africa Customer Relationship Management Software Market Size (2018-2029)
10.2 Middle East & Africa Customer Relationship Management Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Customer Relationship Management Software Market Size by Country (2018-2023)
10.4 Middle East & Africa Customer Relationship Management Software Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 KEY PLAYERS PROFILES
11.1 Salesforce
11.1.1 Salesforce Company Detail
11.1.2 Salesforce Business Overview
11.1.3 Salesforce Customer Relationship Management Software Introduction
11.1.4 Salesforce Revenue in Customer Relationship Management Software Business (2018-2023)
11.1.5 Salesforce Recent Development
11.2 Microsoft
11.2.1 Microsoft Company Detail
11.2.2 Microsoft Business Overview
11.2.3 Microsoft Customer Relationship Management Software Introduction
11.2.4 Microsoft Revenue in Customer Relationship Management Software Business (2018-2023)
11.2.5 Microsoft Recent Development
11.3 Adobe Marketing Cloud
11.3.1 Adobe Marketing Cloud Company Detail
11.3.2 Adobe Marketing Cloud Business Overview
11.3.3 Adobe Marketing Cloud Customer Relationship Management Software Introduction
11.3.4 Adobe Marketing Cloud Revenue in Customer Relationship Management Software Business (2018-2023)
11.3.5 Adobe Marketing Cloud Recent Development
11.4 monday.com
11.4.1 monday.com Company Detail
11.4.2 monday.com Business Overview
11.4.3 monday.com Customer Relationship Management Software Introduction
11.4.4 monday.com Revenue in Customer Relationship Management Software Business (2018-2023)
11.4.5 monday.com Recent Development
11.5 Zoho
11.5.1 Zoho Company Detail
11.5.2 Zoho Business Overview
11.5.3 Zoho Customer Relationship Management Software Introduction
11.5.4 Zoho Revenue in Customer Relationship Management Software Business (2018-2023)
11.5.5 Zoho Recent Development
11.6 Oracle
11.6.1 Oracle Company Detail
11.6.2 Oracle Business Overview
11.6.3 Oracle Customer Relationship Management Software Introduction
11.6.4 Oracle Revenue in Customer Relationship Management Software Business (2018-2023)
11.6.5 Oracle Recent Development
11.7 SAP
11.7.1 SAP Company Detail
11.7.2 SAP Business Overview
11.7.3 SAP Customer Relationship Management Software Introduction
11.7.4 SAP Revenue in Customer Relationship Management Software Business (2018-2023)
11.7.5 SAP Recent Development
11.8 Zendesk
11.8.1 Zendesk Company Detail
11.8.2 Zendesk Business Overview
11.8.3 Zendesk Customer Relationship Management Software Introduction
11.8.4 Zendesk Revenue in Customer Relationship Management Software Business (2018-2023)
11.8.5 Zendesk Recent Development
11.9 Nextiva CRM
11.9.1 Nextiva CRM Company Detail
11.9.2 Nextiva CRM Business Overview
11.9.3 Nextiva CRM Customer Relationship Management Software Introduction
11.9.4 Nextiva CRM Revenue in Customer Relationship Management Software Business (2018-2023)
11.9.5 Nextiva CRM Recent Development
11.10 Thryv
11.10.1 Thryv Company Detail
11.10.2 Thryv Business Overview
11.10.3 Thryv Customer Relationship Management Software Introduction
11.10.4 Thryv Revenue in Customer Relationship Management Software Business (2018-2023)
11.10.5 Thryv Recent Development
11.11 HubSpot
11.11.1 HubSpot Company Detail
11.11.2 HubSpot Business Overview
11.11.3 HubSpot Customer Relationship Management Software Introduction
11.11.4 HubSpot Revenue in Customer Relationship Management Software Business (2018-2023)
11.11.5 HubSpot Recent Development
11.12 ActiveCampaign
11.12.1 ActiveCampaign Company Detail
11.12.2 ActiveCampaign Business Overview
11.12.3 ActiveCampaign Customer Relationship Management Software Introduction
11.12.4 ActiveCampaign Revenue in Customer Relationship Management Software Business (2018-2023)
11.12.5 ActiveCampaign Recent Development
11.13 Freshworks
11.13.1 Freshworks Company Detail
11.13.2 Freshworks Business Overview
11.13.3 Freshworks Customer Relationship Management Software Introduction
11.13.4 Freshworks Revenue in Customer Relationship Management Software Business (2018-2023)
11.13.5 Freshworks Recent Development
11.14 Pipedrive
11.14.1 Pipedrive Company Detail
11.14.2 Pipedrive Business Overview
11.14.3 Pipedrive Customer Relationship Management Software Introduction
11.14.4 Pipedrive Revenue in Customer Relationship Management Software Business (2018-2023)
11.14.5 Pipedrive Recent Development
11.15 Pipeliner
11.15.1 Pipeliner Company Detail
11.15.2 Pipeliner Business Overview
11.15.3 Pipeliner Customer Relationship Management Software Introduction
11.15.4 Pipeliner Revenue in Customer Relationship Management Software Business (2018-2023)
11.15.5 Pipeliner Recent Development
11.16 Nimble
11.16.1 Nimble Company Detail
11.16.2 Nimble Business Overview
11.16.3 Nimble Customer Relationship Management Software Introduction
11.16.4 Nimble Revenue in Customer Relationship Management Software Business (2018-2023)
11.16.5 Nimble Recent Development
11.17 Epsilon
11.17.1 Epsilon Company Detail
11.17.2 Epsilon Business Overview
11.17.3 Epsilon Customer Relationship Management Software Introduction
11.17.4 Epsilon Revenue in Customer Relationship Management Software Business (2018-2023)
11.17.5 Epsilon Recent Development
11.18 Genesys
11.18.1 Genesys Company Detail
11.18.2 Genesys Business Overview
11.18.3 Genesys Customer Relationship Management Software Introduction
11.18.4 Genesys Revenue in Customer Relationship Management Software Business (2018-2023)
11.18.5 Genesys Recent Development
11.19 Mailchimp
11.19.1 Mailchimp Company Detail
11.19.2 Mailchimp Business Overview
11.19.3 Mailchimp Customer Relationship Management Software Introduction
11.19.4 Mailchimp Revenue in Customer Relationship Management Software Business (2018-2023)
11.19.5 Mailchimp Recent Development
11.20 Verint
11.20.1 Verint Company Detail
11.20.2 Verint Business Overview
11.20.3 Verint Customer Relationship Management Software Introduction
11.20.4 Verint Revenue in Customer Relationship Management Software Business (2018-2023)
11.20.5 Verint Recent Development
11.21 Shopify
11.21.1 Shopify Company Detail
11.21.2 Shopify Business Overview
11.21.3 Shopify Customer Relationship Management Software Introduction
11.21.4 Shopify Revenue in Customer Relationship Management Software Business (2018-2023)
11.21.5 Shopify Recent Development
12 ANALYST'S VIEWPOINTS/CONCLUSIONS
13 APPENDIX
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Customer Relationship Management Software Market Size Growth Rate by Type: 2018 VS 2022 VS 2029
1.2.2 Cloud-based
1.2.3 On-premises
1.3 Market by Application
1.3.1 Global Customer Relationship Management Software Market Growth by Application: 2018 VS 2022 VS 2029
1.3.2 BFSI
1.3.3 Healthcare
1.3.4 Consumer
1.3.5 Retail
1.3.6 Industrial Products and Construction
1.3.7 Other
1.4 Study Objectives
1.5 Years Considered
1.6 Years Considered
2 GLOBAL GROWTH TRENDS
2.1 Global Customer Relationship Management Software Market Perspective (2018-2029)
2.2 Customer Relationship Management Software Growth Trends by Region
2.2.1 Global Customer Relationship Management Software Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Customer Relationship Management Software Historic Market Size by Region (2018-2023)
2.2.3 Customer Relationship Management Software Forecasted Market Size by Region (2024-2029)
2.3 Customer Relationship Management Software Market Dynamics
2.3.1 Customer Relationship Management Software Industry Trends
2.3.2 Customer Relationship Management Software Market Drivers
2.3.3 Customer Relationship Management Software Market Challenges
2.3.4 Customer Relationship Management Software Market Restraints
3 COMPETITION LANDSCAPE BY KEY PLAYERS
3.1 Global Top Customer Relationship Management Software Players by Revenue
3.1.1 Global Top Customer Relationship Management Software Players by Revenue (2018-2023)
3.1.2 Global Customer Relationship Management Software Revenue Market Share by Players (2018-2023)
3.2 Global Customer Relationship Management Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Customer Relationship Management Software Revenue
3.4 Global Customer Relationship Management Software Market Concentration Ratio
3.4.1 Global Customer Relationship Management Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Customer Relationship Management Software Revenue in 2022
3.5 Customer Relationship Management Software Key Players Head office and Area Served
3.6 Key Players Customer Relationship Management Software Product Solution and Service
3.7 Date of Enter into Customer Relationship Management Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE BREAKDOWN DATA BY TYPE
4.1 Global Customer Relationship Management Software Historic Market Size by Type (2018-2023)
4.2 Global Customer Relationship Management Software Forecasted Market Size by Type (2024-2029)
5 CUSTOMER RELATIONSHIP MANAGEMENT SOFTWARE BREAKDOWN DATA BY APPLICATION
5.1 Global Customer Relationship Management Software Historic Market Size by Application (2018-2023)
5.2 Global Customer Relationship Management Software Forecasted Market Size by Application (2024-2029)
6 NORTH AMERICA
6.1 North America Customer Relationship Management Software Market Size (2018-2029)
6.2 North America Customer Relationship Management Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
6.3 North America Customer Relationship Management Software Market Size by Country (2018-2023)
6.4 North America Customer Relationship Management Software Market Size by Country (2024-2029)
6.5 United States
6.6 Canada
7 EUROPE
7.1 Europe Customer Relationship Management Software Market Size (2018-2029)
7.2 Europe Customer Relationship Management Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
7.3 Europe Customer Relationship Management Software Market Size by Country (2018-2023)
7.4 Europe Customer Relationship Management Software Market Size by Country (2024-2029)
7.5 Germany
7.6 France
7.7 U.K.
7.8 Italy
7.9 Russia
7.10 Nordic Countries
8 ASIA-PACIFIC
8.1 Asia-Pacific Customer Relationship Management Software Market Size (2018-2029)
8.2 Asia-Pacific Customer Relationship Management Software Market Growth Rate by Region: 2018 VS 2022 VS 2029
8.3 Asia-Pacific Customer Relationship Management Software Market Size by Region (2018-2023)
8.4 Asia-Pacific Customer Relationship Management Software Market Size by Region (2024-2029)
8.5 China
8.6 Japan
8.7 South Korea
8.8 Southeast Asia
8.9 India
8.10 Australia
9 LATIN AMERICA
9.1 Latin America Customer Relationship Management Software Market Size (2018-2029)
9.2 Latin America Customer Relationship Management Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
9.3 Latin America Customer Relationship Management Software Market Size by Country (2018-2023)
9.4 Latin America Customer Relationship Management Software Market Size by Country (2024-2029)
9.5 Mexico
9.6 Brazil
10 MIDDLE EAST & AFRICA
10.1 Middle East & Africa Customer Relationship Management Software Market Size (2018-2029)
10.2 Middle East & Africa Customer Relationship Management Software Market Growth Rate by Country: 2018 VS 2022 VS 2029
10.3 Middle East & Africa Customer Relationship Management Software Market Size by Country (2018-2023)
10.4 Middle East & Africa Customer Relationship Management Software Market Size by Country (2024-2029)
10.5 Turkey
10.6 Saudi Arabia
10.7 UAE
11 KEY PLAYERS PROFILES
11.1 Salesforce
11.1.1 Salesforce Company Detail
11.1.2 Salesforce Business Overview
11.1.3 Salesforce Customer Relationship Management Software Introduction
11.1.4 Salesforce Revenue in Customer Relationship Management Software Business (2018-2023)
11.1.5 Salesforce Recent Development
11.2 Microsoft
11.2.1 Microsoft Company Detail
11.2.2 Microsoft Business Overview
11.2.3 Microsoft Customer Relationship Management Software Introduction
11.2.4 Microsoft Revenue in Customer Relationship Management Software Business (2018-2023)
11.2.5 Microsoft Recent Development
11.3 Adobe Marketing Cloud
11.3.1 Adobe Marketing Cloud Company Detail
11.3.2 Adobe Marketing Cloud Business Overview
11.3.3 Adobe Marketing Cloud Customer Relationship Management Software Introduction
11.3.4 Adobe Marketing Cloud Revenue in Customer Relationship Management Software Business (2018-2023)
11.3.5 Adobe Marketing Cloud Recent Development
11.4 monday.com
11.4.1 monday.com Company Detail
11.4.2 monday.com Business Overview
11.4.3 monday.com Customer Relationship Management Software Introduction
11.4.4 monday.com Revenue in Customer Relationship Management Software Business (2018-2023)
11.4.5 monday.com Recent Development
11.5 Zoho
11.5.1 Zoho Company Detail
11.5.2 Zoho Business Overview
11.5.3 Zoho Customer Relationship Management Software Introduction
11.5.4 Zoho Revenue in Customer Relationship Management Software Business (2018-2023)
11.5.5 Zoho Recent Development
11.6 Oracle
11.6.1 Oracle Company Detail
11.6.2 Oracle Business Overview
11.6.3 Oracle Customer Relationship Management Software Introduction
11.6.4 Oracle Revenue in Customer Relationship Management Software Business (2018-2023)
11.6.5 Oracle Recent Development
11.7 SAP
11.7.1 SAP Company Detail
11.7.2 SAP Business Overview
11.7.3 SAP Customer Relationship Management Software Introduction
11.7.4 SAP Revenue in Customer Relationship Management Software Business (2018-2023)
11.7.5 SAP Recent Development
11.8 Zendesk
11.8.1 Zendesk Company Detail
11.8.2 Zendesk Business Overview
11.8.3 Zendesk Customer Relationship Management Software Introduction
11.8.4 Zendesk Revenue in Customer Relationship Management Software Business (2018-2023)
11.8.5 Zendesk Recent Development
11.9 Nextiva CRM
11.9.1 Nextiva CRM Company Detail
11.9.2 Nextiva CRM Business Overview
11.9.3 Nextiva CRM Customer Relationship Management Software Introduction
11.9.4 Nextiva CRM Revenue in Customer Relationship Management Software Business (2018-2023)
11.9.5 Nextiva CRM Recent Development
11.10 Thryv
11.10.1 Thryv Company Detail
11.10.2 Thryv Business Overview
11.10.3 Thryv Customer Relationship Management Software Introduction
11.10.4 Thryv Revenue in Customer Relationship Management Software Business (2018-2023)
11.10.5 Thryv Recent Development
11.11 HubSpot
11.11.1 HubSpot Company Detail
11.11.2 HubSpot Business Overview
11.11.3 HubSpot Customer Relationship Management Software Introduction
11.11.4 HubSpot Revenue in Customer Relationship Management Software Business (2018-2023)
11.11.5 HubSpot Recent Development
11.12 ActiveCampaign
11.12.1 ActiveCampaign Company Detail
11.12.2 ActiveCampaign Business Overview
11.12.3 ActiveCampaign Customer Relationship Management Software Introduction
11.12.4 ActiveCampaign Revenue in Customer Relationship Management Software Business (2018-2023)
11.12.5 ActiveCampaign Recent Development
11.13 Freshworks
11.13.1 Freshworks Company Detail
11.13.2 Freshworks Business Overview
11.13.3 Freshworks Customer Relationship Management Software Introduction
11.13.4 Freshworks Revenue in Customer Relationship Management Software Business (2018-2023)
11.13.5 Freshworks Recent Development
11.14 Pipedrive
11.14.1 Pipedrive Company Detail
11.14.2 Pipedrive Business Overview
11.14.3 Pipedrive Customer Relationship Management Software Introduction
11.14.4 Pipedrive Revenue in Customer Relationship Management Software Business (2018-2023)
11.14.5 Pipedrive Recent Development
11.15 Pipeliner
11.15.1 Pipeliner Company Detail
11.15.2 Pipeliner Business Overview
11.15.3 Pipeliner Customer Relationship Management Software Introduction
11.15.4 Pipeliner Revenue in Customer Relationship Management Software Business (2018-2023)
11.15.5 Pipeliner Recent Development
11.16 Nimble
11.16.1 Nimble Company Detail
11.16.2 Nimble Business Overview
11.16.3 Nimble Customer Relationship Management Software Introduction
11.16.4 Nimble Revenue in Customer Relationship Management Software Business (2018-2023)
11.16.5 Nimble Recent Development
11.17 Epsilon
11.17.1 Epsilon Company Detail
11.17.2 Epsilon Business Overview
11.17.3 Epsilon Customer Relationship Management Software Introduction
11.17.4 Epsilon Revenue in Customer Relationship Management Software Business (2018-2023)
11.17.5 Epsilon Recent Development
11.18 Genesys
11.18.1 Genesys Company Detail
11.18.2 Genesys Business Overview
11.18.3 Genesys Customer Relationship Management Software Introduction
11.18.4 Genesys Revenue in Customer Relationship Management Software Business (2018-2023)
11.18.5 Genesys Recent Development
11.19 Mailchimp
11.19.1 Mailchimp Company Detail
11.19.2 Mailchimp Business Overview
11.19.3 Mailchimp Customer Relationship Management Software Introduction
11.19.4 Mailchimp Revenue in Customer Relationship Management Software Business (2018-2023)
11.19.5 Mailchimp Recent Development
11.20 Verint
11.20.1 Verint Company Detail
11.20.2 Verint Business Overview
11.20.3 Verint Customer Relationship Management Software Introduction
11.20.4 Verint Revenue in Customer Relationship Management Software Business (2018-2023)
11.20.5 Verint Recent Development
11.21 Shopify
11.21.1 Shopify Company Detail
11.21.2 Shopify Business Overview
11.21.3 Shopify Customer Relationship Management Software Introduction
11.21.4 Shopify Revenue in Customer Relationship Management Software Business (2018-2023)
11.21.5 Shopify Recent Development
12 ANALYST'S VIEWPOINTS/CONCLUSIONS
13 APPENDIX
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
LIST OF TABLES
Table 1. Global Customer Relationship Management Software Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029
Table 2. Key Players of Cloud-based
Table 3. Key Players of On-premises
Table 4. Global Customer Relationship Management Software Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029
Table 5. Global Customer Relationship Management Software Market Size by Region (US$ Million): 2018 VS 2022 VS 2029
Table 6. Global Customer Relationship Management Software Market Size by Region (2018-2023) & (US$ Million)
Table 7. Global Customer Relationship Management Software Market Share by Region (2018-2023)
Table 8. Global Customer Relationship Management Software Forecasted Market Size by Region (2024-2029) & (US$ Million)
Table 9. Global Customer Relationship Management Software Market Share by Region (2024-2029)
Table 10. Customer Relationship Management Software Market Trends
Table 11. Customer Relationship Management Software Market Drivers
Table 12. Customer Relationship Management Software Market Challenges
Table 13. Customer Relationship Management Software Market Restraints
Table 14. Global Customer Relationship Management Software Revenue by Players (2018-2023) & (US$ Million)
Table 15. Global Customer Relationship Management Software Market Share by Players (2018-2023)
Table 16. Global Top Customer Relationship Management Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Relationship Management Software as of 2022)
Table 17. Ranking of Global Top Customer Relationship Management Software Companies by Revenue (US$ Million) in 2022
Table 18. Global 5 Largest Players Market Share by Customer Relationship Management Software Revenue (CR5 and HHI) & (2018-2023)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Customer Relationship Management Software Product Solution and Service
Table 21. Date of Enter into Customer Relationship Management Software Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Customer Relationship Management Software Market Size by Type (2018-2023) & (US$ Million)
Table 24. Global Customer Relationship Management Software Revenue Market Share by Type (2018-2023)
Table 25. Global Customer Relationship Management Software Forecasted Market Size by Type (2024-2029) & (US$ Million)
Table 26. Global Customer Relationship Management Software Revenue Market Share by Type (2024-2029)
Table 27. Global Customer Relationship Management Software Market Size by Application (2018-2023) & (US$ Million)
Table 28. Global Customer Relationship Management Software Revenue Market Share by Application (2018-2023)
Table 29. Global Customer Relationship Management Software Forecasted Market Size by Application (2024-2029) & (US$ Million)
Table 30. Global Customer Relationship Management Software Revenue Market Share by Application (2024-2029)
Table 31. North America Customer Relationship Management Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
Table 32. North America Customer Relationship Management Software Market Size by Country (2018-2023) & (US$ Million)
Table 33. North America Customer Relationship Management Software Market Size by Country (2024-2029) & (US$ Million)
Table 34. Europe Customer Relationship Management Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
Table 35. Europe Customer Relationship Management Software Market Size by Country (2018-2023) & (US$ Million)
Table 36. Europe Customer Relationship Management Software Market Size by Country (2024-2029) & (US$ Million)
Table 37. Asia-Pacific Customer Relationship Management Software Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029
Table 38. Asia-Pacific Customer Relationship Management Software Market Size by Region (2018-2023) & (US$ Million)
Table 39. Asia-Pacific Customer Relationship Management Software Market Size by Region (2024-2029) & (US$ Million)
Table 40. Latin America Customer Relationship Management Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
Table 41. Latin America Customer Relationship Management Software Market Size by Country (2018-2023) & (US$ Million)
Table 42. Latin America Customer Relationship Management Software Market Size by Country (2024-2029) & (US$ Million)
Table 43. Middle East & Africa Customer Relationship Management Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
Table 44. Middle East & Africa Customer Relationship Management Software Market Size by Country (2018-2023) & (US$ Million)
Table 45. Middle East & Africa Customer Relationship Management Software Market Size by Country (2024-2029) & (US$ Million)
Table 46. Salesforce Company Detail
Table 47. Salesforce Business Overview
Table 48. Salesforce Customer Relationship Management Software Product
Table 49. Salesforce Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 50. Salesforce Recent Development
Table 51. Microsoft Company Detail
Table 52. Microsoft Business Overview
Table 53. Microsoft Customer Relationship Management Software Product
Table 54. Microsoft Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 55. Microsoft Recent Development
Table 56. Adobe Marketing Cloud Company Detail
Table 57. Adobe Marketing Cloud Business Overview
Table 58. Adobe Marketing Cloud Customer Relationship Management Software Product
Table 59. Adobe Marketing Cloud Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 60. Adobe Marketing Cloud Recent Development
Table 61. monday.com Company Detail
Table 62. monday.com Business Overview
Table 63. monday.com Customer Relationship Management Software Product
Table 64. monday.com Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 65. monday.com Recent Development
Table 66. Zoho Company Detail
Table 67. Zoho Business Overview
Table 68. Zoho Customer Relationship Management Software Product
Table 69. Zoho Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 70. Zoho Recent Development
Table 71. Oracle Company Detail
Table 72. Oracle Business Overview
Table 73. Oracle Customer Relationship Management Software Product
Table 74. Oracle Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 75. Oracle Recent Development
Table 76. SAP Company Detail
Table 77. SAP Business Overview
Table 78. SAP Customer Relationship Management Software Product
Table 79. SAP Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 80. SAP Recent Development
Table 81. Zendesk Company Detail
Table 82. Zendesk Business Overview
Table 83. Zendesk Customer Relationship Management Software Product
Table 84. Zendesk Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 85. Zendesk Recent Development
Table 86. Nextiva CRM Company Detail
Table 87. Nextiva CRM Business Overview
Table 88. Nextiva CRM Customer Relationship Management Software Product
Table 89. Nextiva CRM Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 90. Nextiva CRM Recent Development
Table 91. Thryv Company Detail
Table 92. Thryv Business Overview
Table 93. Thryv Customer Relationship Management Software Product
Table 94. Thryv Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 95. Thryv Recent Development
Table 96. HubSpot Company Detail
Table 97. HubSpot Business Overview
Table 98. HubSpot Customer Relationship Management Software Product
Table 99. HubSpot Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 100. HubSpot Recent Development
Table 101. ActiveCampaign Company Detail
Table 102. ActiveCampaign Business Overview
Table 103. ActiveCampaign Customer Relationship Management Software Product
Table 104. ActiveCampaign Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 105. ActiveCampaign Recent Development
Table 106. Freshworks Company Detail
Table 107. Freshworks Business Overview
Table 108. Freshworks Customer Relationship Management Software Product
Table 109. Freshworks Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 110. Freshworks Recent Development
Table 111. Pipedrive Company Detail
Table 112. Pipedrive Business Overview
Table 113. Pipedrive Customer Relationship Management Software Product
Table 114. Pipedrive Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 115. Pipedrive Recent Development
Table 116. Pipeliner Company Detail
Table 117. Pipeliner Business Overview
Table 118. Pipeliner Customer Relationship Management Software Product
Table 119. Pipeliner Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 120. Pipeliner Recent Development
Table 121. Nimble Company Detail
Table 122. Nimble Business Overview
Table 123. Nimble Customer Relationship Management Software Product
Table 124. Nimble Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 125. Nimble Recent Development
Table 126. Epsilon Company Detail
Table 127. Epsilon Business Overview
Table 128. Epsilon Customer Relationship Management Software Product
Table 129. Epsilon Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 130. Epsilon Recent Development
Table 131. Genesys Company Detail
Table 132. Genesys Business Overview
Table 133. Genesys Customer Relationship Management Software Product
Table 134. Genesys Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 135. Genesys Recent Development
Table 136. Mailchimp Company Detail
Table 137. Mailchimp Business Overview
Table 138. Mailchimp Customer Relationship Management Software Product
Table 139. Mailchimp Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 140. Mailchimp Recent Development
Table 141. Verint Company Detail
Table 142. Verint Business Overview
Table 143. Verint Customer Relationship Management Software Product
Table 144. Verint Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 145. Verint Recent Development
Table 146. Shopify Company Detail
Table 147. Shopify Business Overview
Table 148. Shopify Customer Relationship Management Software Product
Table 149. Shopify Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 150. Shopify Recent Development
Table 151. Research Programs/Design for This Report
Table 152. Key Data Information from Secondary Sources
Table 153. Key Data Information from Primary Sources
Table 1. Global Customer Relationship Management Software Market Size Growth Rate by Type (US$ Million): 2018 VS 2022 VS 2029
Table 2. Key Players of Cloud-based
Table 3. Key Players of On-premises
Table 4. Global Customer Relationship Management Software Market Size Growth by Application (US$ Million): 2018 VS 2022 VS 2029
Table 5. Global Customer Relationship Management Software Market Size by Region (US$ Million): 2018 VS 2022 VS 2029
Table 6. Global Customer Relationship Management Software Market Size by Region (2018-2023) & (US$ Million)
Table 7. Global Customer Relationship Management Software Market Share by Region (2018-2023)
Table 8. Global Customer Relationship Management Software Forecasted Market Size by Region (2024-2029) & (US$ Million)
Table 9. Global Customer Relationship Management Software Market Share by Region (2024-2029)
Table 10. Customer Relationship Management Software Market Trends
Table 11. Customer Relationship Management Software Market Drivers
Table 12. Customer Relationship Management Software Market Challenges
Table 13. Customer Relationship Management Software Market Restraints
Table 14. Global Customer Relationship Management Software Revenue by Players (2018-2023) & (US$ Million)
Table 15. Global Customer Relationship Management Software Market Share by Players (2018-2023)
Table 16. Global Top Customer Relationship Management Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Relationship Management Software as of 2022)
Table 17. Ranking of Global Top Customer Relationship Management Software Companies by Revenue (US$ Million) in 2022
Table 18. Global 5 Largest Players Market Share by Customer Relationship Management Software Revenue (CR5 and HHI) & (2018-2023)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Customer Relationship Management Software Product Solution and Service
Table 21. Date of Enter into Customer Relationship Management Software Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Customer Relationship Management Software Market Size by Type (2018-2023) & (US$ Million)
Table 24. Global Customer Relationship Management Software Revenue Market Share by Type (2018-2023)
Table 25. Global Customer Relationship Management Software Forecasted Market Size by Type (2024-2029) & (US$ Million)
Table 26. Global Customer Relationship Management Software Revenue Market Share by Type (2024-2029)
Table 27. Global Customer Relationship Management Software Market Size by Application (2018-2023) & (US$ Million)
Table 28. Global Customer Relationship Management Software Revenue Market Share by Application (2018-2023)
Table 29. Global Customer Relationship Management Software Forecasted Market Size by Application (2024-2029) & (US$ Million)
Table 30. Global Customer Relationship Management Software Revenue Market Share by Application (2024-2029)
Table 31. North America Customer Relationship Management Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
Table 32. North America Customer Relationship Management Software Market Size by Country (2018-2023) & (US$ Million)
Table 33. North America Customer Relationship Management Software Market Size by Country (2024-2029) & (US$ Million)
Table 34. Europe Customer Relationship Management Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
Table 35. Europe Customer Relationship Management Software Market Size by Country (2018-2023) & (US$ Million)
Table 36. Europe Customer Relationship Management Software Market Size by Country (2024-2029) & (US$ Million)
Table 37. Asia-Pacific Customer Relationship Management Software Market Size Growth Rate by Region (US$ Million): 2018 VS 2022 VS 2029
Table 38. Asia-Pacific Customer Relationship Management Software Market Size by Region (2018-2023) & (US$ Million)
Table 39. Asia-Pacific Customer Relationship Management Software Market Size by Region (2024-2029) & (US$ Million)
Table 40. Latin America Customer Relationship Management Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
Table 41. Latin America Customer Relationship Management Software Market Size by Country (2018-2023) & (US$ Million)
Table 42. Latin America Customer Relationship Management Software Market Size by Country (2024-2029) & (US$ Million)
Table 43. Middle East & Africa Customer Relationship Management Software Market Size Growth Rate by Country (US$ Million): 2018 VS 2022 VS 2029
Table 44. Middle East & Africa Customer Relationship Management Software Market Size by Country (2018-2023) & (US$ Million)
Table 45. Middle East & Africa Customer Relationship Management Software Market Size by Country (2024-2029) & (US$ Million)
Table 46. Salesforce Company Detail
Table 47. Salesforce Business Overview
Table 48. Salesforce Customer Relationship Management Software Product
Table 49. Salesforce Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 50. Salesforce Recent Development
Table 51. Microsoft Company Detail
Table 52. Microsoft Business Overview
Table 53. Microsoft Customer Relationship Management Software Product
Table 54. Microsoft Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 55. Microsoft Recent Development
Table 56. Adobe Marketing Cloud Company Detail
Table 57. Adobe Marketing Cloud Business Overview
Table 58. Adobe Marketing Cloud Customer Relationship Management Software Product
Table 59. Adobe Marketing Cloud Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 60. Adobe Marketing Cloud Recent Development
Table 61. monday.com Company Detail
Table 62. monday.com Business Overview
Table 63. monday.com Customer Relationship Management Software Product
Table 64. monday.com Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 65. monday.com Recent Development
Table 66. Zoho Company Detail
Table 67. Zoho Business Overview
Table 68. Zoho Customer Relationship Management Software Product
Table 69. Zoho Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 70. Zoho Recent Development
Table 71. Oracle Company Detail
Table 72. Oracle Business Overview
Table 73. Oracle Customer Relationship Management Software Product
Table 74. Oracle Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 75. Oracle Recent Development
Table 76. SAP Company Detail
Table 77. SAP Business Overview
Table 78. SAP Customer Relationship Management Software Product
Table 79. SAP Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 80. SAP Recent Development
Table 81. Zendesk Company Detail
Table 82. Zendesk Business Overview
Table 83. Zendesk Customer Relationship Management Software Product
Table 84. Zendesk Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 85. Zendesk Recent Development
Table 86. Nextiva CRM Company Detail
Table 87. Nextiva CRM Business Overview
Table 88. Nextiva CRM Customer Relationship Management Software Product
Table 89. Nextiva CRM Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 90. Nextiva CRM Recent Development
Table 91. Thryv Company Detail
Table 92. Thryv Business Overview
Table 93. Thryv Customer Relationship Management Software Product
Table 94. Thryv Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 95. Thryv Recent Development
Table 96. HubSpot Company Detail
Table 97. HubSpot Business Overview
Table 98. HubSpot Customer Relationship Management Software Product
Table 99. HubSpot Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 100. HubSpot Recent Development
Table 101. ActiveCampaign Company Detail
Table 102. ActiveCampaign Business Overview
Table 103. ActiveCampaign Customer Relationship Management Software Product
Table 104. ActiveCampaign Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 105. ActiveCampaign Recent Development
Table 106. Freshworks Company Detail
Table 107. Freshworks Business Overview
Table 108. Freshworks Customer Relationship Management Software Product
Table 109. Freshworks Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 110. Freshworks Recent Development
Table 111. Pipedrive Company Detail
Table 112. Pipedrive Business Overview
Table 113. Pipedrive Customer Relationship Management Software Product
Table 114. Pipedrive Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 115. Pipedrive Recent Development
Table 116. Pipeliner Company Detail
Table 117. Pipeliner Business Overview
Table 118. Pipeliner Customer Relationship Management Software Product
Table 119. Pipeliner Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 120. Pipeliner Recent Development
Table 121. Nimble Company Detail
Table 122. Nimble Business Overview
Table 123. Nimble Customer Relationship Management Software Product
Table 124. Nimble Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 125. Nimble Recent Development
Table 126. Epsilon Company Detail
Table 127. Epsilon Business Overview
Table 128. Epsilon Customer Relationship Management Software Product
Table 129. Epsilon Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 130. Epsilon Recent Development
Table 131. Genesys Company Detail
Table 132. Genesys Business Overview
Table 133. Genesys Customer Relationship Management Software Product
Table 134. Genesys Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 135. Genesys Recent Development
Table 136. Mailchimp Company Detail
Table 137. Mailchimp Business Overview
Table 138. Mailchimp Customer Relationship Management Software Product
Table 139. Mailchimp Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 140. Mailchimp Recent Development
Table 141. Verint Company Detail
Table 142. Verint Business Overview
Table 143. Verint Customer Relationship Management Software Product
Table 144. Verint Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 145. Verint Recent Development
Table 146. Shopify Company Detail
Table 147. Shopify Business Overview
Table 148. Shopify Customer Relationship Management Software Product
Table 149. Shopify Revenue in Customer Relationship Management Software Business (2018-2023) & (US$ Million)
Table 150. Shopify Recent Development
Table 151. Research Programs/Design for This Report
Table 152. Key Data Information from Secondary Sources
Table 153. Key Data Information from Primary Sources
LIST OF FIGURES
Figure 1. Global Customer Relationship Management Software Market Size Comparison by Type (2023-2029) & (US$ Million)
Figure 2. Global Customer Relationship Management Software Market Share by Type: 2022 VS 2029
Figure 3. Cloud-based Features
Figure 4. On-premises Features
Figure 5. Global Customer Relationship Management Software Market Size Comparison by Application (2023-2029) & (US$ Million)
Figure 6. Global Customer Relationship Management Software Market Share by Application: 2022 VS 2029
Figure 7. BFSI Case Studies
Figure 8. Healthcare Case Studies
Figure 9. Consumer Case Studies
Figure 10. Retail Case Studies
Figure 11. Industrial Products and Construction Case Studies
Figure 12. Other Case Studies
Figure 13. Customer Relationship Management Software Report Years Considered
Figure 14. Global Customer Relationship Management Software Market Size (US$ Million), Year-over-Year: 2018-2029
Figure 15. Global Customer Relationship Management Software Market Size, (US$ Million), 2018 VS 2022 VS 2029
Figure 16. Global Customer Relationship Management Software Market Share by Region: 2022 VS 2029
Figure 17. Global Customer Relationship Management Software Market Share by Players in 2022
Figure 18. Global Top Customer Relationship Management Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Relationship Management Software as of 2022)
Figure 19. The Top 10 and 5 Players Market Share by Customer Relationship Management Software Revenue in 2022
Figure 20. North America Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 21. North America Customer Relationship Management Software Market Share by Country (2018-2029)
Figure 22. United States Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 23. Canada Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 24. Europe Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 25. Europe Customer Relationship Management Software Market Share by Country (2018-2029)
Figure 26. Germany Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 27. France Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 28. U.K. Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 29. Italy Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 30. Russia Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 31. Nordic Countries Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 32. Asia-Pacific Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 33. Asia-Pacific Customer Relationship Management Software Market Share by Region (2018-2029)
Figure 34. China Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 35. Japan Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 36. South Korea Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 37. Southeast Asia Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 38. India Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 39. Australia Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 40. Latin America Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 41. Latin America Customer Relationship Management Software Market Share by Country (2018-2029)
Figure 42. Mexico Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 43. Brazil Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 44. Middle East & Africa Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 45. Middle East & Africa Customer Relationship Management Software Market Share by Country (2018-2029)
Figure 46. Turkey Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 47. Saudi Arabia Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 48. Salesforce Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 49. Microsoft Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 50. Adobe Marketing Cloud Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 51. monday.com Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 52. Zoho Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 53. Oracle Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 54. SAP Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 55. Zendesk Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 56. Nextiva CRM Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 57. Thryv Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 58. HubSpot Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 59. ActiveCampaign Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 60. Freshworks Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 61. Pipedrive Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 62. Pipeliner Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 63. Nimble Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 64. Epsilon Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 65. Genesys Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 66. Mailchimp Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 67. Verint Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 68. Shopify Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 69. Bottom-up and Top-down Approaches for This Report
Figure 70. Data Triangulation
Figure 71. Key Executives Interviewed
Figure 1. Global Customer Relationship Management Software Market Size Comparison by Type (2023-2029) & (US$ Million)
Figure 2. Global Customer Relationship Management Software Market Share by Type: 2022 VS 2029
Figure 3. Cloud-based Features
Figure 4. On-premises Features
Figure 5. Global Customer Relationship Management Software Market Size Comparison by Application (2023-2029) & (US$ Million)
Figure 6. Global Customer Relationship Management Software Market Share by Application: 2022 VS 2029
Figure 7. BFSI Case Studies
Figure 8. Healthcare Case Studies
Figure 9. Consumer Case Studies
Figure 10. Retail Case Studies
Figure 11. Industrial Products and Construction Case Studies
Figure 12. Other Case Studies
Figure 13. Customer Relationship Management Software Report Years Considered
Figure 14. Global Customer Relationship Management Software Market Size (US$ Million), Year-over-Year: 2018-2029
Figure 15. Global Customer Relationship Management Software Market Size, (US$ Million), 2018 VS 2022 VS 2029
Figure 16. Global Customer Relationship Management Software Market Share by Region: 2022 VS 2029
Figure 17. Global Customer Relationship Management Software Market Share by Players in 2022
Figure 18. Global Top Customer Relationship Management Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Customer Relationship Management Software as of 2022)
Figure 19. The Top 10 and 5 Players Market Share by Customer Relationship Management Software Revenue in 2022
Figure 20. North America Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 21. North America Customer Relationship Management Software Market Share by Country (2018-2029)
Figure 22. United States Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 23. Canada Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 24. Europe Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 25. Europe Customer Relationship Management Software Market Share by Country (2018-2029)
Figure 26. Germany Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 27. France Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 28. U.K. Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 29. Italy Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 30. Russia Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 31. Nordic Countries Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 32. Asia-Pacific Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 33. Asia-Pacific Customer Relationship Management Software Market Share by Region (2018-2029)
Figure 34. China Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 35. Japan Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 36. South Korea Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 37. Southeast Asia Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 38. India Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 39. Australia Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 40. Latin America Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 41. Latin America Customer Relationship Management Software Market Share by Country (2018-2029)
Figure 42. Mexico Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 43. Brazil Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 44. Middle East & Africa Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 45. Middle East & Africa Customer Relationship Management Software Market Share by Country (2018-2029)
Figure 46. Turkey Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 47. Saudi Arabia Customer Relationship Management Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 48. Salesforce Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 49. Microsoft Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 50. Adobe Marketing Cloud Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 51. monday.com Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 52. Zoho Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 53. Oracle Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 54. SAP Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 55. Zendesk Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 56. Nextiva CRM Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 57. Thryv Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 58. HubSpot Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 59. ActiveCampaign Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 60. Freshworks Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 61. Pipedrive Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 62. Pipeliner Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 63. Nimble Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 64. Epsilon Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 65. Genesys Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 66. Mailchimp Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 67. Verint Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 68. Shopify Revenue Growth Rate in Customer Relationship Management Software Business (2018-2023)
Figure 69. Bottom-up and Top-down Approaches for This Report
Figure 70. Data Triangulation
Figure 71. Key Executives Interviewed
