Global Customer Care BPO Market Analysis 2015-2019 and Forecast 2020-2025
SNAPSHOT
The global Customer Care BPO market size is estimated at xxx million USD with a CAGR xx% from 2015-2019 and is expected to reach xxx Million USD in 2020 with a CAGR xx% from 2020 to 2025. The report begins from overview of Industry Chain structure, and describes industry environment, then analyses market size and forecast of Customer Care BPO by product, region and application, in addition, this report introduces market competition situation among the vendors and company profile, besides, market price analysis and value chain features are covered in this report.
Product Type Coverage (Market Size & Forecast, Major Company of Product Type etc.):
The global Customer Care BPO market size is estimated at xxx million USD with a CAGR xx% from 2015-2019 and is expected to reach xxx Million USD in 2020 with a CAGR xx% from 2020 to 2025. The report begins from overview of Industry Chain structure, and describes industry environment, then analyses market size and forecast of Customer Care BPO by product, region and application, in addition, this report introduces market competition situation among the vendors and company profile, besides, market price analysis and value chain features are covered in this report.
Product Type Coverage (Market Size & Forecast, Major Company of Product Type etc.):
- Onshore Outsourcing
- Offshore Outsourcing
- Teleperformance SA
- Convergys
- Arvato
- Sykes Enterprises
- Atento
- TeleTech Holdings
- Serco
- Acticall (Sitel)
- Alorica
- Webhelp
- Amdocs
- Transcom
- Comdata
- West Corporation
- Infosys BPM
- StarTek Inc
- Telecom & IT
- BFSI
- Healthcare & Life Sciences
- Government & Public
- Retail & Consumer Goods
- Others
- North America (U.S., Canada, Mexico)
- Europe (Germany, U.K., France, Italy, Russia, Spain etc.)
- Asia-Pacific (China, India, Japan, Southeast Asia etc.)
- South America (Brazil, Argentina etc.)
- Middle East & Africa (Saudi Arabia, South Africa etc.)
1 INDUSTRY OVERVIEW
1.1 Customer Care BPO Industry
Figure Customer Care BPO Industry Chain Structure
1.1.1 Overview
1.1.2 Development of Customer Care BPO
1.2 Market Segment
1.2.1 Upstream
Table Upstream Segment of Customer Care BPO
1.2.2 Downstream
Table Application Segment of Customer Care BPO
Table Global Customer Care BPO Market 2015-2025, by Application, in USD Million
1.3 Cost Analysis
2 INDUSTRY ENVIRONMENT (PEST ANALYSIS)
2.1 Policy
2.2 Economics
2.3 Sociology
2.4 Technology
3 CUSTOMER CARE BPO MARKET BY TYPE
3.1 By Type
3.1.1 Onshore Outsourcing
Table Major Company List of Onshore Outsourcing
3.1.2 Offshore Outsourcing
Table Major Company List of Offshore Outsourcing
3.2 Market Size
Table Global Customer Care BPO Market 2015-2019, by Type, in USD Million
Figure Global Customer Care BPO Market Growth 2015-2019, by Type, in USD Million
Table Global Customer Care BPO Market 2015-2019, by Type, in Volume
Figure Global Customer Care BPO Market Growth 2015-2019, by Type, in Volume
3.3 Market Forecast
Table Global Customer Care BPO Market Forecast 2020-2025, by Type, in USD Million
Table Global Customer Care BPO Market Forecast 2020-2025, by Type, in Volume
4 MAJOR COMPANIES LIST
4.1 Teleperformance SA (Company Profile, Sales Data etc.)
4.1.1 Teleperformance SA Profile
Table Teleperformance SA Overview List
4.1.2 Teleperformance SA Products & Services
4.1.3 Teleperformance SA Business Operation Conditions
Table Business Operation of Teleperformance SA (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.2 Convergys (Company Profile, Sales Data etc.)
4.2.1 Convergys Profile
Table Convergys Overview List
4.2.2 Convergys Products & Services
4.2.3 Convergys Business Operation Conditions
Table Business Operation of Convergys (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.3 Arvato (Company Profile, Sales Data etc.)
4.3.1 Arvato Profile
Table Arvato Overview List
4.3.2 Arvato Products & Services
4.3.3 Arvato Business Operation Conditions
Table Business Operation of Arvato (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.4 Sykes Enterprises (Company Profile, Sales Data etc.)
4.4.1 Sykes Enterprises Profile
Table Sykes Enterprises Overview List
4.4.2 Sykes Enterprises Products & Services
4.4.3 Sykes Enterprises Business Operation Conditions
Table Business Operation of Sykes Enterprises (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.5 Atento (Company Profile, Sales Data etc.)
4.5.1 Atento Profile
Table Atento Overview List
4.5.2 Atento Products & Services
4.5.3 Atento Business Operation Conditions
Table Business Operation of Atento (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.6 TeleTech Holdings (Company Profile, Sales Data etc.)
4.6.1 TeleTech Holdings Profile
Table TeleTech Holdings Overview List
4.6.2 TeleTech Holdings Products & Services
4.6.3 TeleTech Holdings Business Operation Conditions
Table Business Operation of TeleTech Holdings (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.7 Serco (Company Profile, Sales Data etc.)
4.7.1 Serco Profile
Table Serco Overview List
4.7.2 Serco Products & Services
4.7.3 Serco Business Operation Conditions
Table Business Operation of Serco (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.8 Acticall (Sitel) (Company Profile, Sales Data etc.)
4.8.1 Acticall (Sitel) Profile
Table Acticall (Sitel) Overview List
4.8.2 Acticall (Sitel) Products & Services
4.8.3 Acticall (Sitel) Business Operation Conditions
Table Business Operation of Acticall (Sitel) (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.9 Alorica (Company Profile, Sales Data etc.)
4.9.1 Alorica Profile
Table Alorica Overview List
4.9.2 Alorica Products & Services
4.9.3 Alorica Business Operation Conditions
Table Business Operation of Alorica (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.10 Webhelp (Company Profile, Sales Data etc.)
4.10.1 Webhelp Profile
Table Webhelp Overview List
4.10.2 Webhelp Products & Services
4.10.3 Webhelp Business Operation Conditions
Table Business Operation of Webhelp (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.11 Amdocs (Company Profile, Sales Data etc.)
4.11.1 Amdocs Profile
Table Amdocs Overview List
4.11.2 Amdocs Products & Services
4.11.3 Amdocs Business Operation Conditions
Table Business Operation of Amdocs (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.12 Transcom (Company Profile, Sales Data etc.)
4.12.1 Transcom Profile
Table Transcom Overview List
4.12.2 Transcom Products & Services
4.12.3 Transcom Business Operation Conditions
Table Business Operation of Transcom (Sales Revenue, Cost, Gross Margin)
4.13 Comdata (Company Profile, Sales Data etc.)
4.13.1 Comdata Profile
Table Comdata Overview List
4.13.2 Comdata Products & Services
4.13.3 Comdata Business Operation Conditions
Table Business Operation of Comdata (Sales Revenue, Cost, Gross Margin)
4.14 West Corporation (Company Profile, Sales Data etc.)
4.14.1 West Corporation Profile
Table West Corporation Overview List
4.14.2 West Corporation Products & Services
4.14.3 West Corporation Business Operation Conditions
Table Business Operation of West Corporation (Sales Revenue, Cost, Gross Margin)
4.15 Infosys BPM (Company Profile, Sales Data etc.)
4.15.1 Infosys BPM Profile
Table Infosys BPM Overview List
4.15.2 Infosys BPM Products & Services
4.15.3 Infosys BPM Business Operation Conditions
Table Business Operation of Infosys BPM (Sales Revenue, Cost, Gross Margin)
4.16 StarTek Inc (Company Profile, Sales Data etc.)
4.16.1 StarTek Inc Profile
Table StarTek Inc Overview List
4.16.2 StarTek Inc Products & Services
4.16.3 StarTek Inc Business Operation Conditions
Table Business Operation of StarTek Inc (Sales Revenue, Cost, Gross Margin)
5 MARKET COMPETITION
5.1 Company Competition
Table Global Customer Care BPO Sales Revenue 2015-2019, by Company, in USD Million
Table Global Customer Care BPO Sales Revenue Share 2015-2019, by Company, in USD Million
Figure Global Customer Care BPO Sales Revenue Share in 2019, by Company, in USD Million
Table Global Customer Care BPO Sales Volume 2015-2019, by Company, in Volume
Table Global Customer Care BPO Sales Volume Share 2015-2019, by Company, in Volume
Figure Global Customer Care BPO Sales Volume Share in 2019, by Company, in Volume
5.2 Regional Market by Company
Figure North America Customer Care BPO Market Concentration, in 2019
Figure Europe Customer Care BPO Market Market Concentration, in 2019
Figure Asia-Pacific Customer Care BPO MMarket Concentration, in 2019
Figure South America Customer Care BPO Market Concentration, in 2019
Figure Middle East & Africa Customer Care BPO Market Concentration, in 2019
6 DEMAND BY END MARKET
6.1 Demand Situation
6.1.1 Demand in Telecom & IT
Figure Customer Care BPO Demand in Telecom & IT, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Telecom & IT, 2015-2019, in Volume
6.1.2 Demand in BFSI
Figure Customer Care BPO Demand in BFSI, 2015-2019, in USD Million
Figure Customer Care BPO Demand in BFSI, 2015-2019, in Volume
6.1.3 Demand in Healthcare & Life Sciences
Figure Customer Care BPO Demand in Healthcare & Life Sciences, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Healthcare & Life Sciences, 2015-2019, in Volume
6.1.4 Demand in Government & Public
Figure Customer Care BPO Demand in Government & Public, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Government & Public, 2015-2019, in Volume
6.1.5 Demand in Retail & Consumer Goods
Figure Customer Care BPO Demand in Retail & Consumer Goods, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Retail & Consumer Goods, 2015-2019, in Volume
6.1.6 Demand in Others
Figure Customer Care BPO Demand in Others, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Others, 2015-2019, in Volume
6.2 Regional Demand Comparison
Table Regional Demand Comparison List
Table Major Application in Different Regions
6.3 Demand Forecast
Table Customer Care BPO Demand Forecast 2020-2025, by Application, in USD Million
Figure Customer Care BPO Market Growth 2020-2025, by Application, in USD Million
Figure Customer Care BPO Market Share in 2025, by Application, in USD Million
Table Customer Care BPO Demand Forecast 2020-2025, by Application, in Volume
Table Customer Care BPO Market Growth 2020-2025, by Application, in Volume
Table Customer Care BPO Market Share in 2025, by Application, in Volume
7 REGION OPERATION
7.1 Regional Production
Table Customer Care BPO Production 2015-2019, by Region, in USD Million
Table Customer Care BPO Production 2015-2019, by Region, in Volume
7.2 Regional Market
Table Global Customer Care BPO Market 2015-2019, by Region, in USD Million
Table Global Customer Care BPO Market Share 2015-2019, by Region, in USD Million
Table Global Customer Care BPO Market 2015-2019, by Region, in Volume
Table Global Customer Care BPO Market Share 2015-2019, by Region, in Volume
7.3 by Region
7.3.1 North America
7.3.1.1 Overview
Figure North America Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure North America Customer Care BPO Market Size and Growth 2015-2019, in Volume
7.3.1.2 by Country (U.S., Canada, Mexico)
Table North America Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table North America Customer Care BPO Market Size 2015-2019, by Country, in Volume
7.3.2 Europe
7.3.2.1 Overview
Figure Europe Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure Europe Customer Care BPO Market Size and Growth 2015-2019, in Volume
7.3.2.2 by Country (Germany, U.K., France, Italy, Russia, Spain etc.)
Table Europe Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table Europe Customer Care BPO Market Size 2015-2019, by Country, in Volume
7.3.3 Asia-Pacific
7.3.3.1 Overview
Figure Asia-Pacific Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure Asia-Pacific Customer Care BPO Market Size and Growth 2015-2019, in Volume
7.3.3.2 by Country (China, India, Japan, Southeast Asia etc.)
Table Asia-Pacific Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table Asia-Pacific Customer Care BPO Market Size 2015-2019, by Country, in Volume
7.3.4 South America
7.3.4.1 Overview
Figure South America Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure South America Customer Care BPO Market Size and Growth 2015-2019, in Volume
7.3.4.2 by Country (Brazil, Argentina etc.)
Table South America Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table South America Customer Care BPO Market Size 2015-2019, by Country, in Volume
7.3.5 Middle East & Africa
7.3.5.1 Overview
Figure Middle East & Africa Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure Middle East & Africa Customer Care BPO Market Size and Growth 2015-2019, in Volume
7.3.5.2 by Country (Saudi Arabia, South Africa etc.)
Table Middle East & Africa Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table Middle East & Africa Customer Care BPO Market Size 2015-2019, by Country, in Volume
7.4 Regional Import & Export
7.5 Regional Forecast
Table Customer Care BPO Market Forecast 2020-2025, by Region, in USD Million
Table Customer Care BPO Market Forecast 2020-2025, by Region, in Volume
8 MARKETING & PRICE
8.1 Price and Margin
8.1.1 Price Trends
8.1.2 Factors of Price Change
Table Price Factors List
8.1.3 Manufacturers Gross Margin Analysis
8.2 Marketing Channel
Figure Marketing Channels Overview
9 RESEARCH CONCLUSION
1.1 Customer Care BPO Industry
Figure Customer Care BPO Industry Chain Structure
1.1.1 Overview
1.1.2 Development of Customer Care BPO
1.2 Market Segment
1.2.1 Upstream
Table Upstream Segment of Customer Care BPO
1.2.2 Downstream
Table Application Segment of Customer Care BPO
Table Global Customer Care BPO Market 2015-2025, by Application, in USD Million
1.3 Cost Analysis
2 INDUSTRY ENVIRONMENT (PEST ANALYSIS)
2.1 Policy
2.2 Economics
2.3 Sociology
2.4 Technology
3 CUSTOMER CARE BPO MARKET BY TYPE
3.1 By Type
3.1.1 Onshore Outsourcing
Table Major Company List of Onshore Outsourcing
3.1.2 Offshore Outsourcing
Table Major Company List of Offshore Outsourcing
3.2 Market Size
Table Global Customer Care BPO Market 2015-2019, by Type, in USD Million
Figure Global Customer Care BPO Market Growth 2015-2019, by Type, in USD Million
Table Global Customer Care BPO Market 2015-2019, by Type, in Volume
Figure Global Customer Care BPO Market Growth 2015-2019, by Type, in Volume
3.3 Market Forecast
Table Global Customer Care BPO Market Forecast 2020-2025, by Type, in USD Million
Table Global Customer Care BPO Market Forecast 2020-2025, by Type, in Volume
4 MAJOR COMPANIES LIST
4.1 Teleperformance SA (Company Profile, Sales Data etc.)
4.1.1 Teleperformance SA Profile
Table Teleperformance SA Overview List
4.1.2 Teleperformance SA Products & Services
4.1.3 Teleperformance SA Business Operation Conditions
Table Business Operation of Teleperformance SA (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.2 Convergys (Company Profile, Sales Data etc.)
4.2.1 Convergys Profile
Table Convergys Overview List
4.2.2 Convergys Products & Services
4.2.3 Convergys Business Operation Conditions
Table Business Operation of Convergys (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.3 Arvato (Company Profile, Sales Data etc.)
4.3.1 Arvato Profile
Table Arvato Overview List
4.3.2 Arvato Products & Services
4.3.3 Arvato Business Operation Conditions
Table Business Operation of Arvato (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.4 Sykes Enterprises (Company Profile, Sales Data etc.)
4.4.1 Sykes Enterprises Profile
Table Sykes Enterprises Overview List
4.4.2 Sykes Enterprises Products & Services
4.4.3 Sykes Enterprises Business Operation Conditions
Table Business Operation of Sykes Enterprises (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.5 Atento (Company Profile, Sales Data etc.)
4.5.1 Atento Profile
Table Atento Overview List
4.5.2 Atento Products & Services
4.5.3 Atento Business Operation Conditions
Table Business Operation of Atento (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.6 TeleTech Holdings (Company Profile, Sales Data etc.)
4.6.1 TeleTech Holdings Profile
Table TeleTech Holdings Overview List
4.6.2 TeleTech Holdings Products & Services
4.6.3 TeleTech Holdings Business Operation Conditions
Table Business Operation of TeleTech Holdings (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.7 Serco (Company Profile, Sales Data etc.)
4.7.1 Serco Profile
Table Serco Overview List
4.7.2 Serco Products & Services
4.7.3 Serco Business Operation Conditions
Table Business Operation of Serco (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.8 Acticall (Sitel) (Company Profile, Sales Data etc.)
4.8.1 Acticall (Sitel) Profile
Table Acticall (Sitel) Overview List
4.8.2 Acticall (Sitel) Products & Services
4.8.3 Acticall (Sitel) Business Operation Conditions
Table Business Operation of Acticall (Sitel) (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.9 Alorica (Company Profile, Sales Data etc.)
4.9.1 Alorica Profile
Table Alorica Overview List
4.9.2 Alorica Products & Services
4.9.3 Alorica Business Operation Conditions
Table Business Operation of Alorica (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.10 Webhelp (Company Profile, Sales Data etc.)
4.10.1 Webhelp Profile
Table Webhelp Overview List
4.10.2 Webhelp Products & Services
4.10.3 Webhelp Business Operation Conditions
Table Business Operation of Webhelp (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.11 Amdocs (Company Profile, Sales Data etc.)
4.11.1 Amdocs Profile
Table Amdocs Overview List
4.11.2 Amdocs Products & Services
4.11.3 Amdocs Business Operation Conditions
Table Business Operation of Amdocs (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
4.12 Transcom (Company Profile, Sales Data etc.)
4.12.1 Transcom Profile
Table Transcom Overview List
4.12.2 Transcom Products & Services
4.12.3 Transcom Business Operation Conditions
Table Business Operation of Transcom (Sales Revenue, Cost, Gross Margin)
4.13 Comdata (Company Profile, Sales Data etc.)
4.13.1 Comdata Profile
Table Comdata Overview List
4.13.2 Comdata Products & Services
4.13.3 Comdata Business Operation Conditions
Table Business Operation of Comdata (Sales Revenue, Cost, Gross Margin)
4.14 West Corporation (Company Profile, Sales Data etc.)
4.14.1 West Corporation Profile
Table West Corporation Overview List
4.14.2 West Corporation Products & Services
4.14.3 West Corporation Business Operation Conditions
Table Business Operation of West Corporation (Sales Revenue, Cost, Gross Margin)
4.15 Infosys BPM (Company Profile, Sales Data etc.)
4.15.1 Infosys BPM Profile
Table Infosys BPM Overview List
4.15.2 Infosys BPM Products & Services
4.15.3 Infosys BPM Business Operation Conditions
Table Business Operation of Infosys BPM (Sales Revenue, Cost, Gross Margin)
4.16 StarTek Inc (Company Profile, Sales Data etc.)
4.16.1 StarTek Inc Profile
Table StarTek Inc Overview List
4.16.2 StarTek Inc Products & Services
4.16.3 StarTek Inc Business Operation Conditions
Table Business Operation of StarTek Inc (Sales Revenue, Cost, Gross Margin)
5 MARKET COMPETITION
5.1 Company Competition
Table Global Customer Care BPO Sales Revenue 2015-2019, by Company, in USD Million
Table Global Customer Care BPO Sales Revenue Share 2015-2019, by Company, in USD Million
Figure Global Customer Care BPO Sales Revenue Share in 2019, by Company, in USD Million
Table Global Customer Care BPO Sales Volume 2015-2019, by Company, in Volume
Table Global Customer Care BPO Sales Volume Share 2015-2019, by Company, in Volume
Figure Global Customer Care BPO Sales Volume Share in 2019, by Company, in Volume
5.2 Regional Market by Company
Figure North America Customer Care BPO Market Concentration, in 2019
Figure Europe Customer Care BPO Market Market Concentration, in 2019
Figure Asia-Pacific Customer Care BPO MMarket Concentration, in 2019
Figure South America Customer Care BPO Market Concentration, in 2019
Figure Middle East & Africa Customer Care BPO Market Concentration, in 2019
6 DEMAND BY END MARKET
6.1 Demand Situation
6.1.1 Demand in Telecom & IT
Figure Customer Care BPO Demand in Telecom & IT, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Telecom & IT, 2015-2019, in Volume
6.1.2 Demand in BFSI
Figure Customer Care BPO Demand in BFSI, 2015-2019, in USD Million
Figure Customer Care BPO Demand in BFSI, 2015-2019, in Volume
6.1.3 Demand in Healthcare & Life Sciences
Figure Customer Care BPO Demand in Healthcare & Life Sciences, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Healthcare & Life Sciences, 2015-2019, in Volume
6.1.4 Demand in Government & Public
Figure Customer Care BPO Demand in Government & Public, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Government & Public, 2015-2019, in Volume
6.1.5 Demand in Retail & Consumer Goods
Figure Customer Care BPO Demand in Retail & Consumer Goods, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Retail & Consumer Goods, 2015-2019, in Volume
6.1.6 Demand in Others
Figure Customer Care BPO Demand in Others, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Others, 2015-2019, in Volume
6.2 Regional Demand Comparison
Table Regional Demand Comparison List
Table Major Application in Different Regions
6.3 Demand Forecast
Table Customer Care BPO Demand Forecast 2020-2025, by Application, in USD Million
Figure Customer Care BPO Market Growth 2020-2025, by Application, in USD Million
Figure Customer Care BPO Market Share in 2025, by Application, in USD Million
Table Customer Care BPO Demand Forecast 2020-2025, by Application, in Volume
Table Customer Care BPO Market Growth 2020-2025, by Application, in Volume
Table Customer Care BPO Market Share in 2025, by Application, in Volume
7 REGION OPERATION
7.1 Regional Production
Table Customer Care BPO Production 2015-2019, by Region, in USD Million
Table Customer Care BPO Production 2015-2019, by Region, in Volume
7.2 Regional Market
Table Global Customer Care BPO Market 2015-2019, by Region, in USD Million
Table Global Customer Care BPO Market Share 2015-2019, by Region, in USD Million
Table Global Customer Care BPO Market 2015-2019, by Region, in Volume
Table Global Customer Care BPO Market Share 2015-2019, by Region, in Volume
7.3 by Region
7.3.1 North America
7.3.1.1 Overview
Figure North America Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure North America Customer Care BPO Market Size and Growth 2015-2019, in Volume
7.3.1.2 by Country (U.S., Canada, Mexico)
Table North America Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table North America Customer Care BPO Market Size 2015-2019, by Country, in Volume
7.3.2 Europe
7.3.2.1 Overview
Figure Europe Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure Europe Customer Care BPO Market Size and Growth 2015-2019, in Volume
7.3.2.2 by Country (Germany, U.K., France, Italy, Russia, Spain etc.)
Table Europe Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table Europe Customer Care BPO Market Size 2015-2019, by Country, in Volume
7.3.3 Asia-Pacific
7.3.3.1 Overview
Figure Asia-Pacific Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure Asia-Pacific Customer Care BPO Market Size and Growth 2015-2019, in Volume
7.3.3.2 by Country (China, India, Japan, Southeast Asia etc.)
Table Asia-Pacific Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table Asia-Pacific Customer Care BPO Market Size 2015-2019, by Country, in Volume
7.3.4 South America
7.3.4.1 Overview
Figure South America Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure South America Customer Care BPO Market Size and Growth 2015-2019, in Volume
7.3.4.2 by Country (Brazil, Argentina etc.)
Table South America Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table South America Customer Care BPO Market Size 2015-2019, by Country, in Volume
7.3.5 Middle East & Africa
7.3.5.1 Overview
Figure Middle East & Africa Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure Middle East & Africa Customer Care BPO Market Size and Growth 2015-2019, in Volume
7.3.5.2 by Country (Saudi Arabia, South Africa etc.)
Table Middle East & Africa Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table Middle East & Africa Customer Care BPO Market Size 2015-2019, by Country, in Volume
7.4 Regional Import & Export
7.5 Regional Forecast
Table Customer Care BPO Market Forecast 2020-2025, by Region, in USD Million
Table Customer Care BPO Market Forecast 2020-2025, by Region, in Volume
8 MARKETING & PRICE
8.1 Price and Margin
8.1.1 Price Trends
8.1.2 Factors of Price Change
Table Price Factors List
8.1.3 Manufacturers Gross Margin Analysis
8.2 Marketing Channel
Figure Marketing Channels Overview
9 RESEARCH CONCLUSION
LIST OF TABLES
Table Upstream Segment of Customer Care BPO
Table Application Segment of Customer Care BPO
Table Global Customer Care BPO Market 2015-2025, by Application, in USD Million
Table Major Company List of Offshore Outsourcing
Table Global Customer Care BPO Market 2015-2019, by Type, in USD Million
Table Global Customer Care BPO Market 2015-2019, by Type, in Volume
Table Global Customer Care BPO Market Forecast 2020-2025, by Type, in USD Million
Table Global Customer Care BPO Market Forecast 2020-2025, by Type, in Volume
Table Teleperformance SA Overview List
Table Business Operation of Teleperformance SA (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Convergys Overview List
Table Business Operation of Convergys (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Arvato Overview List
Table Business Operation of Arvato (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Sykes Enterprises Overview List
Table Business Operation of Sykes Enterprises (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Atento Overview List
Table Business Operation of Atento (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table TeleTech Holdings Overview List
Table Business Operation of TeleTech Holdings (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Serco Overview List
Table Business Operation of Serco (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Acticall (Sitel) Overview List
Table Business Operation of Acticall (Sitel) (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Alorica Overview List
Table Business Operation of Alorica (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Webhelp Overview List
Table Business Operation of Webhelp (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Amdocs Overview List
Table Business Operation of Amdocs (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Transcom Overview List
Table Business Operation of Transcom (Sales Revenue, Cost, Gross Margin)
Table Comdata Overview List
Table Business Operation of Comdata (Sales Revenue, Cost, Gross Margin)
Table West Corporation Overview List
Table Business Operation of West Corporation (Sales Revenue, Cost, Gross Margin)
Table Infosys BPM Overview List
Table Business Operation of Infosys BPM (Sales Revenue, Cost, Gross Margin)
Table StarTek Inc Overview List
Table Business Operation of StarTek Inc (Sales Revenue, Cost, Gross Margin)
Table Global Customer Care BPO Sales Revenue 2015-2019, by Company, in USD Million
Table Global Customer Care BPO Sales Revenue Share 2015-2019, by Company, in USD Million
Table Global Customer Care BPO Sales Volume 2015-2019, by Company, in Volume
Table Global Customer Care BPO Sales Volume Share 2015-2019, by Company, in Volume
Table Regional Demand Comparison List
Table Major Application in Different Regions
Table Customer Care BPO Demand Forecast 2020-2025, by Application, in USD Million
Table Customer Care BPO Demand Forecast 2020-2025, by Application, in Volume
Table Customer Care BPO Market Growth 2020-2025, by Application, in Volume
Table Customer Care BPO Market Share in 2025, by Application, in Volume
Table Customer Care BPO Production 2015-2019, by Region, in USD Million
Table Customer Care BPO Production 2015-2019, by Region, in Volume
Table Global Customer Care BPO Market 2015-2019, by Region, in USD Million
Table Global Customer Care BPO Market Share 2015-2019, by Region, in USD Million
Table Global Customer Care BPO Market 2015-2019, by Region, in Volume
Table Global Customer Care BPO Market Share 2015-2019, by Region, in Volume
Table North America Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table North America Customer Care BPO Market Size 2015-2019, by Country, in Volume
Table Europe Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table Europe Customer Care BPO Market Size 2015-2019, by Country, in Volume
Table Asia-Pacific Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table Asia-Pacific Customer Care BPO Market Size 2015-2019, by Country, in Volume
Table South America Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table South America Customer Care BPO Market Size 2015-2019, by Country, in Volume
Table Middle East & Africa Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table Middle East & Africa Customer Care BPO Market Size 2015-2019, by Country, in Volume
Table Customer Care BPO Market Forecast 2020-2025, by Region, in USD Million
Table Customer Care BPO Market Forecast 2020-2025, by Region, in Volume
Table Price Factors List
Table Upstream Segment of Customer Care BPO
Table Application Segment of Customer Care BPO
Table Global Customer Care BPO Market 2015-2025, by Application, in USD Million
Table Major Company List of Offshore Outsourcing
Table Global Customer Care BPO Market 2015-2019, by Type, in USD Million
Table Global Customer Care BPO Market 2015-2019, by Type, in Volume
Table Global Customer Care BPO Market Forecast 2020-2025, by Type, in USD Million
Table Global Customer Care BPO Market Forecast 2020-2025, by Type, in Volume
Table Teleperformance SA Overview List
Table Business Operation of Teleperformance SA (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Convergys Overview List
Table Business Operation of Convergys (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Arvato Overview List
Table Business Operation of Arvato (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Sykes Enterprises Overview List
Table Business Operation of Sykes Enterprises (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Atento Overview List
Table Business Operation of Atento (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table TeleTech Holdings Overview List
Table Business Operation of TeleTech Holdings (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Serco Overview List
Table Business Operation of Serco (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Acticall (Sitel) Overview List
Table Business Operation of Acticall (Sitel) (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Alorica Overview List
Table Business Operation of Alorica (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Webhelp Overview List
Table Business Operation of Webhelp (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Amdocs Overview List
Table Business Operation of Amdocs (Sales Revenue, Sales Volume, Price, Cost, Gross Margin)
Table Transcom Overview List
Table Business Operation of Transcom (Sales Revenue, Cost, Gross Margin)
Table Comdata Overview List
Table Business Operation of Comdata (Sales Revenue, Cost, Gross Margin)
Table West Corporation Overview List
Table Business Operation of West Corporation (Sales Revenue, Cost, Gross Margin)
Table Infosys BPM Overview List
Table Business Operation of Infosys BPM (Sales Revenue, Cost, Gross Margin)
Table StarTek Inc Overview List
Table Business Operation of StarTek Inc (Sales Revenue, Cost, Gross Margin)
Table Global Customer Care BPO Sales Revenue 2015-2019, by Company, in USD Million
Table Global Customer Care BPO Sales Revenue Share 2015-2019, by Company, in USD Million
Table Global Customer Care BPO Sales Volume 2015-2019, by Company, in Volume
Table Global Customer Care BPO Sales Volume Share 2015-2019, by Company, in Volume
Table Regional Demand Comparison List
Table Major Application in Different Regions
Table Customer Care BPO Demand Forecast 2020-2025, by Application, in USD Million
Table Customer Care BPO Demand Forecast 2020-2025, by Application, in Volume
Table Customer Care BPO Market Growth 2020-2025, by Application, in Volume
Table Customer Care BPO Market Share in 2025, by Application, in Volume
Table Customer Care BPO Production 2015-2019, by Region, in USD Million
Table Customer Care BPO Production 2015-2019, by Region, in Volume
Table Global Customer Care BPO Market 2015-2019, by Region, in USD Million
Table Global Customer Care BPO Market Share 2015-2019, by Region, in USD Million
Table Global Customer Care BPO Market 2015-2019, by Region, in Volume
Table Global Customer Care BPO Market Share 2015-2019, by Region, in Volume
Table North America Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table North America Customer Care BPO Market Size 2015-2019, by Country, in Volume
Table Europe Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table Europe Customer Care BPO Market Size 2015-2019, by Country, in Volume
Table Asia-Pacific Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table Asia-Pacific Customer Care BPO Market Size 2015-2019, by Country, in Volume
Table South America Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table South America Customer Care BPO Market Size 2015-2019, by Country, in Volume
Table Middle East & Africa Customer Care BPO Market Size 2015-2019, by Country, in USD Million
Table Middle East & Africa Customer Care BPO Market Size 2015-2019, by Country, in Volume
Table Customer Care BPO Market Forecast 2020-2025, by Region, in USD Million
Table Customer Care BPO Market Forecast 2020-2025, by Region, in Volume
Table Price Factors List
LIST OF FIGURES
Figure Customer Care BPO Industry Chain Structure
Figure Global Customer Care BPO Market Growth 2015-2019, by Type, in USD Million
Figure Global Customer Care BPO Market Growth 2015-2019, by Type, in Volume
Figure Global Customer Care BPO Sales Revenue Share in 2019, by Company, in USD Million
Figure Global Customer Care BPO Sales Volume Share in 2019, by Company, in Volume
Figure North America Customer Care BPO Market Concentration, in 2019
Figure Europe Customer Care BPO Market Market Concentration, in 2019
Figure Asia-Pacific Customer Care BPO MMarket Concentration, in 2019
Figure South America Customer Care BPO Market Concentration, in 2019
Figure Middle East & Africa Customer Care BPO Market Concentration, in 2019
Figure Customer Care BPO Demand in Telecom & IT, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Telecom & IT, 2015-2019, in Volume
Figure Customer Care BPO Demand in BFSI, 2015-2019, in USD Million
Figure Customer Care BPO Demand in BFSI, 2015-2019, in Volume
Figure Customer Care BPO Demand in Healthcare & Life Sciences, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Healthcare & Life Sciences, 2015-2019, in Volume
Figure Customer Care BPO Demand in Government & Public, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Government & Public, 2015-2019, in Volume
Figure Customer Care BPO Demand in Retail & Consumer Goods, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Retail & Consumer Goods, 2015-2019, in Volume
Figure Customer Care BPO Demand in Others, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Others, 2015-2019, in Volume
Figure Customer Care BPO Market Growth 2020-2025, by Application, in USD Million
Figure Customer Care BPO Market Share in 2025, by Application, in USD Million
Figure North America Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure North America Customer Care BPO Market Size and Growth 2015-2019, in Volume
Figure Europe Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure Europe Customer Care BPO Market Size and Growth 2015-2019, in Volume
Figure Asia-Pacific Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure Asia-Pacific Customer Care BPO Market Size and Growth 2015-2019, in Volume
Figure South America Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure South America Customer Care BPO Market Size and Growth 2015-2019, in Volume
Figure Middle East & Africa Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure Middle East & Africa Customer Care BPO Market Size and Growth 2015-2019, in Volume
Figure Marketing Channels Overview
Figure Customer Care BPO Industry Chain Structure
Figure Global Customer Care BPO Market Growth 2015-2019, by Type, in USD Million
Figure Global Customer Care BPO Market Growth 2015-2019, by Type, in Volume
Figure Global Customer Care BPO Sales Revenue Share in 2019, by Company, in USD Million
Figure Global Customer Care BPO Sales Volume Share in 2019, by Company, in Volume
Figure North America Customer Care BPO Market Concentration, in 2019
Figure Europe Customer Care BPO Market Market Concentration, in 2019
Figure Asia-Pacific Customer Care BPO MMarket Concentration, in 2019
Figure South America Customer Care BPO Market Concentration, in 2019
Figure Middle East & Africa Customer Care BPO Market Concentration, in 2019
Figure Customer Care BPO Demand in Telecom & IT, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Telecom & IT, 2015-2019, in Volume
Figure Customer Care BPO Demand in BFSI, 2015-2019, in USD Million
Figure Customer Care BPO Demand in BFSI, 2015-2019, in Volume
Figure Customer Care BPO Demand in Healthcare & Life Sciences, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Healthcare & Life Sciences, 2015-2019, in Volume
Figure Customer Care BPO Demand in Government & Public, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Government & Public, 2015-2019, in Volume
Figure Customer Care BPO Demand in Retail & Consumer Goods, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Retail & Consumer Goods, 2015-2019, in Volume
Figure Customer Care BPO Demand in Others, 2015-2019, in USD Million
Figure Customer Care BPO Demand in Others, 2015-2019, in Volume
Figure Customer Care BPO Market Growth 2020-2025, by Application, in USD Million
Figure Customer Care BPO Market Share in 2025, by Application, in USD Million
Figure North America Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure North America Customer Care BPO Market Size and Growth 2015-2019, in Volume
Figure Europe Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure Europe Customer Care BPO Market Size and Growth 2015-2019, in Volume
Figure Asia-Pacific Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure Asia-Pacific Customer Care BPO Market Size and Growth 2015-2019, in Volume
Figure South America Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure South America Customer Care BPO Market Size and Growth 2015-2019, in Volume
Figure Middle East & Africa Customer Care BPO Market Size and Growth 2015-2019, in USD Million
Figure Middle East & Africa Customer Care BPO Market Size and Growth 2015-2019, in Volume
Figure Marketing Channels Overview
