Global CRM Analytics Market Research Report 2024(Status and Outlook)
Report Overview:
The CRM analytics solutions help the company to analyses the marketing, sales and service performance. Thus, it is a smart analysis of the customer information across the organization to enhance the ROI by reducing the operation cost. IT provides 360-degree view of real-time insights to the entire organizations in order help them to know about its customer and have fact-based actions.
The Global CRM Analytics Market Size was estimated at USD 4205.44 million in 2023 and is projected to reach USD 6418.15 million by 2029, exhibiting a CAGR of 7.30% during the forecast period.
This report provides a deep insight into the global CRM Analytics market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, SWOT analysis, Porter’s five forces analysis, value chain analysis, etc.
The analysis helps the reader to shape the competition within the industries and strategies for the competitive environment to enhance the potential profit. Furthermore, it provides a simple framework for evaluating and accessing the position of the business organization. The report structure also focuses on the competitive landscape of the Global CRM Analytics Market, this report introduces in detail the market share, market performance, product situation, operation situation, etc. of the main players, which helps the readers in the industry to identify the main competitors and deeply understand the competition pattern of the market.
In a word, this report is a must-read for industry players, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the CRM Analytics market in any manner.
Global CRM Analytics Market: Market Segmentation Analysis
The research report includes specific segments by region (country), manufacturers, Type, and Application. Market segmentation creates subsets of a market based on product type, end-user or application, Geographic, and other factors. By understanding the market segments, the decision-maker can leverage this targeting in the product, sales, and marketing strategies. Market segments can power your product development cycles by informing how you create product offerings for different segments.
Key Company
Oracle Corporation
SAP SE
International Business Machines Corporation
Microsoft Corporation
SAS Institute, Inc.
Accenture PLC/Maihiro
Infor
Teradata
Salesforce
Market Segmentation (by Type)
Sales Analytics
Customer Analytics
Contact Center Analytics
Marketing Analytics
Web & Social Media Analytics
Market Segmentation (by Application)
Large Enterprises
Small and Medium Businesses
Geographic Segmentation
In case of any queries or customization requirements, please connect with our sales team, who will ensure that your requirements are met.
Note: this report may need to undergo a final check or review and this could take about 48 hours.
Chapter Outline
Chapter 1 mainly introduces the statistical scope of the report, market division standards, and market research methods.
Chapter 2 is an executive summary of different market segments (by region, product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the CRM Analytics Market and its likely evolution in the short to mid-term, and long term.
Chapter 3 makes a detailed analysis of the Market's Competitive Landscape of the market and provides the market share, capacity, output, price, latest development plan, merger, and acquisition information of the main manufacturers in the market.
Chapter 4 is the analysis of the whole market industrial chain, including the upstream and downstream of the industry, as well as Porter's five forces analysis.
Chapter 5 introduces the latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 6 provides the analysis of various market segments according to product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 7 provides the analysis of various market segments according to application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 8 provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 9 introduces the basic situation of the main companies in the market in detail, including product sales revenue, sales volume, price, gross profit margin, market share, product introduction, recent development, etc.
Chapter 10 provides a quantitative analysis of the market size and development potential of each region in the next five years.
Chapter 11 provides a quantitative analysis of the market size and development potential of each market segment (product type and application) in the next five years.
Chapter 12 is the main points and conclusions of the report.
The CRM analytics solutions help the company to analyses the marketing, sales and service performance. Thus, it is a smart analysis of the customer information across the organization to enhance the ROI by reducing the operation cost. IT provides 360-degree view of real-time insights to the entire organizations in order help them to know about its customer and have fact-based actions.
The Global CRM Analytics Market Size was estimated at USD 4205.44 million in 2023 and is projected to reach USD 6418.15 million by 2029, exhibiting a CAGR of 7.30% during the forecast period.
This report provides a deep insight into the global CRM Analytics market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, SWOT analysis, Porter’s five forces analysis, value chain analysis, etc.
The analysis helps the reader to shape the competition within the industries and strategies for the competitive environment to enhance the potential profit. Furthermore, it provides a simple framework for evaluating and accessing the position of the business organization. The report structure also focuses on the competitive landscape of the Global CRM Analytics Market, this report introduces in detail the market share, market performance, product situation, operation situation, etc. of the main players, which helps the readers in the industry to identify the main competitors and deeply understand the competition pattern of the market.
In a word, this report is a must-read for industry players, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the CRM Analytics market in any manner.
Global CRM Analytics Market: Market Segmentation Analysis
The research report includes specific segments by region (country), manufacturers, Type, and Application. Market segmentation creates subsets of a market based on product type, end-user or application, Geographic, and other factors. By understanding the market segments, the decision-maker can leverage this targeting in the product, sales, and marketing strategies. Market segments can power your product development cycles by informing how you create product offerings for different segments.
Key Company
Oracle Corporation
SAP SE
International Business Machines Corporation
Microsoft Corporation
SAS Institute, Inc.
Accenture PLC/Maihiro
Infor
Teradata
Salesforce
Market Segmentation (by Type)
Sales Analytics
Customer Analytics
Contact Center Analytics
Marketing Analytics
Web & Social Media Analytics
Market Segmentation (by Application)
Large Enterprises
Small and Medium Businesses
Geographic Segmentation
- North America (USA, Canada, Mexico)
- Europe (Germany, UK, France, Russia, Italy, Rest of Europe)
- Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Rest of Asia-Pacific)
- South America (Brazil, Argentina, Columbia, Rest of South America)
- The Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Rest of MEA)
- Industry drivers, restraints, and opportunities covered in the study
- Neutral perspective on the market performance
- Recent industry trends and developments
- Competitive landscape & strategies of key players
- Potential & niche segments and regions exhibiting promising growth covered
- Historical, current, and projected market size, in terms of value
- In-depth analysis of the CRM Analytics Market
- Overview of the regional outlook of the CRM Analytics Market:
- Access to date statistics compiled by our researchers. These provide you with historical and forecast data, which is analyzed to tell you why your market is set to change
- This enables you to anticipate market changes to remain ahead of your competitors
- You will be able to copy data from the Excel spreadsheet straight into your marketing plans, business presentations, or other strategic documents
- The concise analysis, clear graph, and table format will enable you to pinpoint the information you require quickly
- Provision of market value (USD Billion) data for each segment and sub-segment
- Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
- Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
- Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled
- Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players
- The current as well as the future market outlook of the industry concerning recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
- Includes in-depth analysis of the market from various perspectives through Porter’s five forces analysis
- Provides insight into the market through Value Chain
- Market dynamics scenario, along with growth opportunities of the market in the years to come
- 6-month post-sales analyst support
In case of any queries or customization requirements, please connect with our sales team, who will ensure that your requirements are met.
Note: this report may need to undergo a final check or review and this could take about 48 hours.
Chapter Outline
Chapter 1 mainly introduces the statistical scope of the report, market division standards, and market research methods.
Chapter 2 is an executive summary of different market segments (by region, product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the CRM Analytics Market and its likely evolution in the short to mid-term, and long term.
Chapter 3 makes a detailed analysis of the Market's Competitive Landscape of the market and provides the market share, capacity, output, price, latest development plan, merger, and acquisition information of the main manufacturers in the market.
Chapter 4 is the analysis of the whole market industrial chain, including the upstream and downstream of the industry, as well as Porter's five forces analysis.
Chapter 5 introduces the latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 6 provides the analysis of various market segments according to product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 7 provides the analysis of various market segments according to application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 8 provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 9 introduces the basic situation of the main companies in the market in detail, including product sales revenue, sales volume, price, gross profit margin, market share, product introduction, recent development, etc.
Chapter 10 provides a quantitative analysis of the market size and development potential of each region in the next five years.
Chapter 11 provides a quantitative analysis of the market size and development potential of each market segment (product type and application) in the next five years.
Chapter 12 is the main points and conclusions of the report.
1 RESEARCH METHODOLOGY AND STATISTICAL SCOPE
1.1 Market Definition and Statistical Scope of CRM Analytics
1.2 Key Market Segments
1.2.1 CRM Analytics Segment by Type
1.2.2 CRM Analytics Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 CRM ANALYTICS MARKET OVERVIEW
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 CRM ANALYTICS MARKET COMPETITIVE LANDSCAPE
3.1 Global CRM Analytics Revenue Market Share by Company (2019-2024)
3.2 CRM Analytics Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company CRM Analytics Market Size Sites, Area Served, Product Type
3.4 CRM Analytics Market Competitive Situation and Trends
3.4.1 CRM Analytics Market Concentration Rate
3.4.2 Global 5 and 10 Largest CRM Analytics Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 CRM ANALYTICS VALUE CHAIN ANALYSIS
4.1 CRM Analytics Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 THE DEVELOPMENT AND DYNAMICS OF CRM ANALYTICS MARKET
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 CRM ANALYTICS MARKET SEGMENTATION BY TYPE
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global CRM Analytics Market Size Market Share by Type (2019-2024)
6.3 Global CRM Analytics Market Size Growth Rate by Type (2019-2024)
7 CRM ANALYTICS MARKET SEGMENTATION BY APPLICATION
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global CRM Analytics Market Size (M USD) by Application (2019-2024)
7.3 Global CRM Analytics Market Size Growth Rate by Application (2019-2024)
8 CRM ANALYTICS MARKET SEGMENTATION BY REGION
8.1 Global CRM Analytics Market Size by Region
8.1.1 Global CRM Analytics Market Size by Region
8.1.2 Global CRM Analytics Market Size Market Share by Region
8.2 North America
8.2.1 North America CRM Analytics Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe CRM Analytics Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific CRM Analytics Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America CRM Analytics Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa CRM Analytics Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 KEY COMPANIES PROFILE
9.1 Oracle Corporation
9.1.1 Oracle Corporation CRM Analytics Basic Information
9.1.2 Oracle Corporation CRM Analytics Product Overview
9.1.3 Oracle Corporation CRM Analytics Product Market Performance
9.1.4 Oracle Corporation CRM Analytics SWOT Analysis
9.1.5 Oracle Corporation Business Overview
9.1.6 Oracle Corporation Recent Developments
9.2 SAP SE
9.2.1 SAP SE CRM Analytics Basic Information
9.2.2 SAP SE CRM Analytics Product Overview
9.2.3 SAP SE CRM Analytics Product Market Performance
9.2.4 Oracle Corporation CRM Analytics SWOT Analysis
9.2.5 SAP SE Business Overview
9.2.6 SAP SE Recent Developments
9.3 International Business Machines Corporation
9.3.1 International Business Machines Corporation CRM Analytics Basic Information
9.3.2 International Business Machines Corporation CRM Analytics Product Overview
9.3.3 International Business Machines Corporation CRM Analytics Product Market Performance
9.3.4 Oracle Corporation CRM Analytics SWOT Analysis
9.3.5 International Business Machines Corporation Business Overview
9.3.6 International Business Machines Corporation Recent Developments
9.4 Microsoft Corporation
9.4.1 Microsoft Corporation CRM Analytics Basic Information
9.4.2 Microsoft Corporation CRM Analytics Product Overview
9.4.3 Microsoft Corporation CRM Analytics Product Market Performance
9.4.4 Microsoft Corporation Business Overview
9.4.5 Microsoft Corporation Recent Developments
9.5 SAS Institute, Inc.
9.5.1 SAS Institute, Inc. CRM Analytics Basic Information
9.5.2 SAS Institute, Inc. CRM Analytics Product Overview
9.5.3 SAS Institute, Inc. CRM Analytics Product Market Performance
9.5.4 SAS Institute, Inc. Business Overview
9.5.5 SAS Institute, Inc. Recent Developments
9.6 Accenture PLC/Maihiro
9.6.1 Accenture PLC/Maihiro CRM Analytics Basic Information
9.6.2 Accenture PLC/Maihiro CRM Analytics Product Overview
9.6.3 Accenture PLC/Maihiro CRM Analytics Product Market Performance
9.6.4 Accenture PLC/Maihiro Business Overview
9.6.5 Accenture PLC/Maihiro Recent Developments
9.7 Infor
9.7.1 Infor CRM Analytics Basic Information
9.7.2 Infor CRM Analytics Product Overview
9.7.3 Infor CRM Analytics Product Market Performance
9.7.4 Infor Business Overview
9.7.5 Infor Recent Developments
9.8 Teradata
9.8.1 Teradata CRM Analytics Basic Information
9.8.2 Teradata CRM Analytics Product Overview
9.8.3 Teradata CRM Analytics Product Market Performance
9.8.4 Teradata Business Overview
9.8.5 Teradata Recent Developments
9.9 Salesforce
9.9.1 Salesforce CRM Analytics Basic Information
9.9.2 Salesforce CRM Analytics Product Overview
9.9.3 Salesforce CRM Analytics Product Market Performance
9.9.4 Salesforce Business Overview
9.9.5 Salesforce Recent Developments
10 CRM ANALYTICS REGIONAL MARKET FORECAST
10.1 Global CRM Analytics Market Size Forecast
10.2 Global CRM Analytics Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe CRM Analytics Market Size Forecast by Country
10.2.3 Asia Pacific CRM Analytics Market Size Forecast by Region
10.2.4 South America CRM Analytics Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of CRM Analytics by Country
11 FORECAST MARKET BY TYPE AND BY APPLICATION (2025-2030)
11.1 Global CRM Analytics Market Forecast by Type (2025-2030)
11.2 Global CRM Analytics Market Forecast by Application (2025-2030)
12 CONCLUSION AND KEY FINDINGS
1.1 Market Definition and Statistical Scope of CRM Analytics
1.2 Key Market Segments
1.2.1 CRM Analytics Segment by Type
1.2.2 CRM Analytics Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 CRM ANALYTICS MARKET OVERVIEW
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 CRM ANALYTICS MARKET COMPETITIVE LANDSCAPE
3.1 Global CRM Analytics Revenue Market Share by Company (2019-2024)
3.2 CRM Analytics Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company CRM Analytics Market Size Sites, Area Served, Product Type
3.4 CRM Analytics Market Competitive Situation and Trends
3.4.1 CRM Analytics Market Concentration Rate
3.4.2 Global 5 and 10 Largest CRM Analytics Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 CRM ANALYTICS VALUE CHAIN ANALYSIS
4.1 CRM Analytics Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 THE DEVELOPMENT AND DYNAMICS OF CRM ANALYTICS MARKET
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 CRM ANALYTICS MARKET SEGMENTATION BY TYPE
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global CRM Analytics Market Size Market Share by Type (2019-2024)
6.3 Global CRM Analytics Market Size Growth Rate by Type (2019-2024)
7 CRM ANALYTICS MARKET SEGMENTATION BY APPLICATION
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global CRM Analytics Market Size (M USD) by Application (2019-2024)
7.3 Global CRM Analytics Market Size Growth Rate by Application (2019-2024)
8 CRM ANALYTICS MARKET SEGMENTATION BY REGION
8.1 Global CRM Analytics Market Size by Region
8.1.1 Global CRM Analytics Market Size by Region
8.1.2 Global CRM Analytics Market Size Market Share by Region
8.2 North America
8.2.1 North America CRM Analytics Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe CRM Analytics Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific CRM Analytics Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America CRM Analytics Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa CRM Analytics Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 KEY COMPANIES PROFILE
9.1 Oracle Corporation
9.1.1 Oracle Corporation CRM Analytics Basic Information
9.1.2 Oracle Corporation CRM Analytics Product Overview
9.1.3 Oracle Corporation CRM Analytics Product Market Performance
9.1.4 Oracle Corporation CRM Analytics SWOT Analysis
9.1.5 Oracle Corporation Business Overview
9.1.6 Oracle Corporation Recent Developments
9.2 SAP SE
9.2.1 SAP SE CRM Analytics Basic Information
9.2.2 SAP SE CRM Analytics Product Overview
9.2.3 SAP SE CRM Analytics Product Market Performance
9.2.4 Oracle Corporation CRM Analytics SWOT Analysis
9.2.5 SAP SE Business Overview
9.2.6 SAP SE Recent Developments
9.3 International Business Machines Corporation
9.3.1 International Business Machines Corporation CRM Analytics Basic Information
9.3.2 International Business Machines Corporation CRM Analytics Product Overview
9.3.3 International Business Machines Corporation CRM Analytics Product Market Performance
9.3.4 Oracle Corporation CRM Analytics SWOT Analysis
9.3.5 International Business Machines Corporation Business Overview
9.3.6 International Business Machines Corporation Recent Developments
9.4 Microsoft Corporation
9.4.1 Microsoft Corporation CRM Analytics Basic Information
9.4.2 Microsoft Corporation CRM Analytics Product Overview
9.4.3 Microsoft Corporation CRM Analytics Product Market Performance
9.4.4 Microsoft Corporation Business Overview
9.4.5 Microsoft Corporation Recent Developments
9.5 SAS Institute, Inc.
9.5.1 SAS Institute, Inc. CRM Analytics Basic Information
9.5.2 SAS Institute, Inc. CRM Analytics Product Overview
9.5.3 SAS Institute, Inc. CRM Analytics Product Market Performance
9.5.4 SAS Institute, Inc. Business Overview
9.5.5 SAS Institute, Inc. Recent Developments
9.6 Accenture PLC/Maihiro
9.6.1 Accenture PLC/Maihiro CRM Analytics Basic Information
9.6.2 Accenture PLC/Maihiro CRM Analytics Product Overview
9.6.3 Accenture PLC/Maihiro CRM Analytics Product Market Performance
9.6.4 Accenture PLC/Maihiro Business Overview
9.6.5 Accenture PLC/Maihiro Recent Developments
9.7 Infor
9.7.1 Infor CRM Analytics Basic Information
9.7.2 Infor CRM Analytics Product Overview
9.7.3 Infor CRM Analytics Product Market Performance
9.7.4 Infor Business Overview
9.7.5 Infor Recent Developments
9.8 Teradata
9.8.1 Teradata CRM Analytics Basic Information
9.8.2 Teradata CRM Analytics Product Overview
9.8.3 Teradata CRM Analytics Product Market Performance
9.8.4 Teradata Business Overview
9.8.5 Teradata Recent Developments
9.9 Salesforce
9.9.1 Salesforce CRM Analytics Basic Information
9.9.2 Salesforce CRM Analytics Product Overview
9.9.3 Salesforce CRM Analytics Product Market Performance
9.9.4 Salesforce Business Overview
9.9.5 Salesforce Recent Developments
10 CRM ANALYTICS REGIONAL MARKET FORECAST
10.1 Global CRM Analytics Market Size Forecast
10.2 Global CRM Analytics Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe CRM Analytics Market Size Forecast by Country
10.2.3 Asia Pacific CRM Analytics Market Size Forecast by Region
10.2.4 South America CRM Analytics Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of CRM Analytics by Country
11 FORECAST MARKET BY TYPE AND BY APPLICATION (2025-2030)
11.1 Global CRM Analytics Market Forecast by Type (2025-2030)
11.2 Global CRM Analytics Market Forecast by Application (2025-2030)
12 CONCLUSION AND KEY FINDINGS
LIST OF TABLES
Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. CRM Analytics Market Size Comparison by Region (M USD)
Table 5. Global CRM Analytics Revenue (M USD) by Company (2019-2024)
Table 6. Global CRM Analytics Revenue Share by Company (2019-2024)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in CRM Analytics as of 2022)
Table 8. Company CRM Analytics Market Size Sites and Area Served
Table 9. Company CRM Analytics Product Type
Table 10. Global CRM Analytics Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of CRM Analytics
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. CRM Analytics Market Challenges
Table 18. Global CRM Analytics Market Size by Type (M USD)
Table 19. Global CRM Analytics Market Size (M USD) by Type (2019-2024)
Table 20. Global CRM Analytics Market Size Share by Type (2019-2024)
Table 21. Global CRM Analytics Market Size Growth Rate by Type (2019-2024)
Table 22. Global CRM Analytics Market Size by Application
Table 23. Global CRM Analytics Market Size by Application (2019-2024) & (M USD)
Table 24. Global CRM Analytics Market Share by Application (2019-2024)
Table 25. Global CRM Analytics Market Size Growth Rate by Application (2019-2024)
Table 26. Global CRM Analytics Market Size by Region (2019-2024) & (M USD)
Table 27. Global CRM Analytics Market Size Market Share by Region (2019-2024)
Table 28. North America CRM Analytics Market Size by Country (2019-2024) & (M USD)
Table 29. Europe CRM Analytics Market Size by Country (2019-2024) & (M USD)
Table 30. Asia Pacific CRM Analytics Market Size by Region (2019-2024) & (M USD)
Table 31. South America CRM Analytics Market Size by Country (2019-2024) & (M USD)
Table 32. Middle East and Africa CRM Analytics Market Size by Region (2019-2024) & (M USD)
Table 33. Oracle Corporation CRM Analytics Basic Information
Table 34. Oracle Corporation CRM Analytics Product Overview
Table 35. Oracle Corporation CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 36. Oracle Corporation CRM Analytics SWOT Analysis
Table 37. Oracle Corporation Business Overview
Table 38. Oracle Corporation Recent Developments
Table 39. SAP SE CRM Analytics Basic Information
Table 40. SAP SE CRM Analytics Product Overview
Table 41. SAP SE CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 42. Oracle Corporation CRM Analytics SWOT Analysis
Table 43. SAP SE Business Overview
Table 44. SAP SE Recent Developments
Table 45. International Business Machines Corporation CRM Analytics Basic Information
Table 46. International Business Machines Corporation CRM Analytics Product Overview
Table 47. International Business Machines Corporation CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 48. Oracle Corporation CRM Analytics SWOT Analysis
Table 49. International Business Machines Corporation Business Overview
Table 50. International Business Machines Corporation Recent Developments
Table 51. Microsoft Corporation CRM Analytics Basic Information
Table 52. Microsoft Corporation CRM Analytics Product Overview
Table 53. Microsoft Corporation CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 54. Microsoft Corporation Business Overview
Table 55. Microsoft Corporation Recent Developments
Table 56. SAS Institute, Inc. CRM Analytics Basic Information
Table 57. SAS Institute, Inc. CRM Analytics Product Overview
Table 58. SAS Institute, Inc. CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 59. SAS Institute, Inc. Business Overview
Table 60. SAS Institute, Inc. Recent Developments
Table 61. Accenture PLC/Maihiro CRM Analytics Basic Information
Table 62. Accenture PLC/Maihiro CRM Analytics Product Overview
Table 63. Accenture PLC/Maihiro CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 64. Accenture PLC/Maihiro Business Overview
Table 65. Accenture PLC/Maihiro Recent Developments
Table 66. Infor CRM Analytics Basic Information
Table 67. Infor CRM Analytics Product Overview
Table 68. Infor CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 69. Infor Business Overview
Table 70. Infor Recent Developments
Table 71. Teradata CRM Analytics Basic Information
Table 72. Teradata CRM Analytics Product Overview
Table 73. Teradata CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 74. Teradata Business Overview
Table 75. Teradata Recent Developments
Table 76. Salesforce CRM Analytics Basic Information
Table 77. Salesforce CRM Analytics Product Overview
Table 78. Salesforce CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 79. Salesforce Business Overview
Table 80. Salesforce Recent Developments
Table 81. Global CRM Analytics Market Size Forecast by Region (2025-2030) & (M USD)
Table 82. North America CRM Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 83. Europe CRM Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 84. Asia Pacific CRM Analytics Market Size Forecast by Region (2025-2030) & (M USD)
Table 85. South America CRM Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 86. Middle East and Africa CRM Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 87. Global CRM Analytics Market Size Forecast by Type (2025-2030) & (M USD)
Table 88. Global CRM Analytics Market Size Forecast by Application (2025-2030) & (M USD)
Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. CRM Analytics Market Size Comparison by Region (M USD)
Table 5. Global CRM Analytics Revenue (M USD) by Company (2019-2024)
Table 6. Global CRM Analytics Revenue Share by Company (2019-2024)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in CRM Analytics as of 2022)
Table 8. Company CRM Analytics Market Size Sites and Area Served
Table 9. Company CRM Analytics Product Type
Table 10. Global CRM Analytics Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of CRM Analytics
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. CRM Analytics Market Challenges
Table 18. Global CRM Analytics Market Size by Type (M USD)
Table 19. Global CRM Analytics Market Size (M USD) by Type (2019-2024)
Table 20. Global CRM Analytics Market Size Share by Type (2019-2024)
Table 21. Global CRM Analytics Market Size Growth Rate by Type (2019-2024)
Table 22. Global CRM Analytics Market Size by Application
Table 23. Global CRM Analytics Market Size by Application (2019-2024) & (M USD)
Table 24. Global CRM Analytics Market Share by Application (2019-2024)
Table 25. Global CRM Analytics Market Size Growth Rate by Application (2019-2024)
Table 26. Global CRM Analytics Market Size by Region (2019-2024) & (M USD)
Table 27. Global CRM Analytics Market Size Market Share by Region (2019-2024)
Table 28. North America CRM Analytics Market Size by Country (2019-2024) & (M USD)
Table 29. Europe CRM Analytics Market Size by Country (2019-2024) & (M USD)
Table 30. Asia Pacific CRM Analytics Market Size by Region (2019-2024) & (M USD)
Table 31. South America CRM Analytics Market Size by Country (2019-2024) & (M USD)
Table 32. Middle East and Africa CRM Analytics Market Size by Region (2019-2024) & (M USD)
Table 33. Oracle Corporation CRM Analytics Basic Information
Table 34. Oracle Corporation CRM Analytics Product Overview
Table 35. Oracle Corporation CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 36. Oracle Corporation CRM Analytics SWOT Analysis
Table 37. Oracle Corporation Business Overview
Table 38. Oracle Corporation Recent Developments
Table 39. SAP SE CRM Analytics Basic Information
Table 40. SAP SE CRM Analytics Product Overview
Table 41. SAP SE CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 42. Oracle Corporation CRM Analytics SWOT Analysis
Table 43. SAP SE Business Overview
Table 44. SAP SE Recent Developments
Table 45. International Business Machines Corporation CRM Analytics Basic Information
Table 46. International Business Machines Corporation CRM Analytics Product Overview
Table 47. International Business Machines Corporation CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 48. Oracle Corporation CRM Analytics SWOT Analysis
Table 49. International Business Machines Corporation Business Overview
Table 50. International Business Machines Corporation Recent Developments
Table 51. Microsoft Corporation CRM Analytics Basic Information
Table 52. Microsoft Corporation CRM Analytics Product Overview
Table 53. Microsoft Corporation CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 54. Microsoft Corporation Business Overview
Table 55. Microsoft Corporation Recent Developments
Table 56. SAS Institute, Inc. CRM Analytics Basic Information
Table 57. SAS Institute, Inc. CRM Analytics Product Overview
Table 58. SAS Institute, Inc. CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 59. SAS Institute, Inc. Business Overview
Table 60. SAS Institute, Inc. Recent Developments
Table 61. Accenture PLC/Maihiro CRM Analytics Basic Information
Table 62. Accenture PLC/Maihiro CRM Analytics Product Overview
Table 63. Accenture PLC/Maihiro CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 64. Accenture PLC/Maihiro Business Overview
Table 65. Accenture PLC/Maihiro Recent Developments
Table 66. Infor CRM Analytics Basic Information
Table 67. Infor CRM Analytics Product Overview
Table 68. Infor CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 69. Infor Business Overview
Table 70. Infor Recent Developments
Table 71. Teradata CRM Analytics Basic Information
Table 72. Teradata CRM Analytics Product Overview
Table 73. Teradata CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 74. Teradata Business Overview
Table 75. Teradata Recent Developments
Table 76. Salesforce CRM Analytics Basic Information
Table 77. Salesforce CRM Analytics Product Overview
Table 78. Salesforce CRM Analytics Revenue (M USD) and Gross Margin (2019-2024)
Table 79. Salesforce Business Overview
Table 80. Salesforce Recent Developments
Table 81. Global CRM Analytics Market Size Forecast by Region (2025-2030) & (M USD)
Table 82. North America CRM Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 83. Europe CRM Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 84. Asia Pacific CRM Analytics Market Size Forecast by Region (2025-2030) & (M USD)
Table 85. South America CRM Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 86. Middle East and Africa CRM Analytics Market Size Forecast by Country (2025-2030) & (M USD)
Table 87. Global CRM Analytics Market Size Forecast by Type (2025-2030) & (M USD)
Table 88. Global CRM Analytics Market Size Forecast by Application (2025-2030) & (M USD)
LIST OF FIGURES
Figure 1. Industrial Chain of CRM Analytics
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global CRM Analytics Market Size (M USD), 2019-2030
Figure 5. Global CRM Analytics Market Size (M USD) (2019-2030)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. CRM Analytics Market Size by Country (M USD)
Figure 10. Global CRM Analytics Revenue Share by Company in 2023
Figure 11. CRM Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by CRM Analytics Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global CRM Analytics Market Share by Type
Figure 15. Market Size Share of CRM Analytics by Type (2019-2024)
Figure 16. Market Size Market Share of CRM Analytics by Type in 2022
Figure 17. Global CRM Analytics Market Size Growth Rate by Type (2019-2024)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global CRM Analytics Market Share by Application
Figure 20. Global CRM Analytics Market Share by Application (2019-2024)
Figure 21. Global CRM Analytics Market Share by Application in 2022
Figure 22. Global CRM Analytics Market Size Growth Rate by Application (2019-2024)
Figure 23. Global CRM Analytics Market Size Market Share by Region (2019-2024)
Figure 24. North America CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 25. North America CRM Analytics Market Size Market Share by Country in 2023
Figure 26. U.S. CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 27. Canada CRM Analytics Market Size (M USD) and Growth Rate (2019-2024)
Figure 28. Mexico CRM Analytics Market Size (Units) and Growth Rate (2019-2024)
Figure 29. Europe CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 30. Europe CRM Analytics Market Size Market Share by Country in 2023
Figure 31. Germany CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 32. France CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 33. U.K. CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 34. Italy CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 35. Russia CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 36. Asia Pacific CRM Analytics Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific CRM Analytics Market Size Market Share by Region in 2023
Figure 38. China CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 39. Japan CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 40. South Korea CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 41. India CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 42. Southeast Asia CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 43. South America CRM Analytics Market Size and Growth Rate (M USD)
Figure 44. South America CRM Analytics Market Size Market Share by Country in 2023
Figure 45. Brazil CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 46. Argentina CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 47. Columbia CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 48. Middle East and Africa CRM Analytics Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa CRM Analytics Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 51. UAE CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 52. Egypt CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 53. Nigeria CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 54. South Africa CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 55. Global CRM Analytics Market Size Forecast by Value (2019-2030) & (M USD)
Figure 56. Global CRM Analytics Market Share Forecast by Type (2025-2030)
Figure 57. Global CRM Analytics Market Share Forecast by Application (2025-2030)
Figure 1. Industrial Chain of CRM Analytics
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global CRM Analytics Market Size (M USD), 2019-2030
Figure 5. Global CRM Analytics Market Size (M USD) (2019-2030)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. CRM Analytics Market Size by Country (M USD)
Figure 10. Global CRM Analytics Revenue Share by Company in 2023
Figure 11. CRM Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by CRM Analytics Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global CRM Analytics Market Share by Type
Figure 15. Market Size Share of CRM Analytics by Type (2019-2024)
Figure 16. Market Size Market Share of CRM Analytics by Type in 2022
Figure 17. Global CRM Analytics Market Size Growth Rate by Type (2019-2024)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global CRM Analytics Market Share by Application
Figure 20. Global CRM Analytics Market Share by Application (2019-2024)
Figure 21. Global CRM Analytics Market Share by Application in 2022
Figure 22. Global CRM Analytics Market Size Growth Rate by Application (2019-2024)
Figure 23. Global CRM Analytics Market Size Market Share by Region (2019-2024)
Figure 24. North America CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 25. North America CRM Analytics Market Size Market Share by Country in 2023
Figure 26. U.S. CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 27. Canada CRM Analytics Market Size (M USD) and Growth Rate (2019-2024)
Figure 28. Mexico CRM Analytics Market Size (Units) and Growth Rate (2019-2024)
Figure 29. Europe CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 30. Europe CRM Analytics Market Size Market Share by Country in 2023
Figure 31. Germany CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 32. France CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 33. U.K. CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 34. Italy CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 35. Russia CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 36. Asia Pacific CRM Analytics Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific CRM Analytics Market Size Market Share by Region in 2023
Figure 38. China CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 39. Japan CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 40. South Korea CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 41. India CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 42. Southeast Asia CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 43. South America CRM Analytics Market Size and Growth Rate (M USD)
Figure 44. South America CRM Analytics Market Size Market Share by Country in 2023
Figure 45. Brazil CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 46. Argentina CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 47. Columbia CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 48. Middle East and Africa CRM Analytics Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa CRM Analytics Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 51. UAE CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 52. Egypt CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 53. Nigeria CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 54. South Africa CRM Analytics Market Size and Growth Rate (2019-2024) & (M USD)
Figure 55. Global CRM Analytics Market Size Forecast by Value (2019-2030) & (M USD)
Figure 56. Global CRM Analytics Market Share Forecast by Type (2025-2030)
Figure 57. Global CRM Analytics Market Share Forecast by Application (2025-2030)
