Global Contact Center AI Software Market Insights, Forecast to 2029
This report presents an overview of global market for Contact Center AI Software market size. Analyses of the global market trends, with historic market revenue data for 2018 - 2022, estimates for 2023, and projections of CAGR through 2029.
This report researches the key producers of Contact Center AI Software, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Contact Center AI Software, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the Contact Center AI Software revenue, market share and industry ranking of main companies, data from 2018 to 2023. Identification of the major stakeholders in the global Contact Center AI Software market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by type and by application, revenue, and growth rate, from 2018 to 2029. Evaluation and forecast the market size for Contact Center AI Software revenue, projected growth trends, production technology, application and end-user industry.
Descriptive company profiles of the major global players, including Oracle Corporation, SAP SE, Alcatel-Lucent Enterprise, Avaya, Mitel, Nextiva, VoIP Logic, Asterisk and Elastix, etc.
By Company
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc.), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Contact Center AI Software in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Contact Center AI Software companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America by type, by application and by country, revenue for each segment.
Chapter 7: Europe by type, by application and by country, revenue for each segment.
Chapter 8: China by type and by application revenue for each segment.
Chapter 9: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by type, by application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Contact Center AI Software revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions
This report researches the key producers of Contact Center AI Software, also provides the revenue of main regions and countries. Highlights of the upcoming market potential for Contact Center AI Software, and key regions/countries of focus to forecast this market into various segments and sub-segments. Country specific data and market value analysis for the U.S., Canada, Mexico, Brazil, China, Japan, South Korea, Southeast Asia, India, Germany, the U.K., Italy, Middle East, Africa, and Other Countries.
This report focuses on the Contact Center AI Software revenue, market share and industry ranking of main companies, data from 2018 to 2023. Identification of the major stakeholders in the global Contact Center AI Software market, and analysis of their competitive landscape and market positioning based on recent developments and segmental revenues. This report will help stakeholders to understand the competitive landscape and gain more insights and position their businesses and market strategies in a better way.
This report analyzes the segments data by type and by application, revenue, and growth rate, from 2018 to 2029. Evaluation and forecast the market size for Contact Center AI Software revenue, projected growth trends, production technology, application and end-user industry.
Descriptive company profiles of the major global players, including Oracle Corporation, SAP SE, Alcatel-Lucent Enterprise, Avaya, Mitel, Nextiva, VoIP Logic, Asterisk and Elastix, etc.
By Company
- Oracle Corporation
- SAP SE
- Alcatel-Lucent Enterprise
- Avaya
- Mitel
- Nextiva
- VoIP Logic
- Asterisk
- Elastix
- NEC
- RingCentral
- Five9
- NICE in Contact
- Aspect
- 8x8
- Inteliwise
- Cisco Systems
- Cloud-Based Type
- On-Premise Type
- Banking, Financial Services, and Insurance (BFSI)
- Retail and Consumer Goods
- IT and Telecom
- Healthcare
- Travel and Hospitality
- Government
- Media and Entertainment
- Others
- North America
- United States
- Canada
- Europe
- Germany
- France
- UK
- Italy
- Russia
- Nordic Countries
- Rest of Europe
- Asia-Pacific
- China
- Japan
- South Korea
- Southeast Asia
- India
- Australia
- Rest of Asia
- Latin America
- Mexico
- Brazil
- Rest of Latin America
- Middle East, Africa, and Latin America
- Turkey
- Saudi Arabia
- UAE
- Rest of MEA
Chapter 1: Introduces the report scope of the report, executive summary of different market segments (product type, application, etc.), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the market and its likely evolution in the short to mid-term, and long term.
Chapter 2: Revenue of Contact Center AI Software in global and regional level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world. This section also introduces the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by companies in the industry, and the analysis of relevant policies in the industry.
Chapter 3: Detailed analysis of Contact Center AI Software companies’ competitive landscape, revenue, market share and industry ranking, latest development plan, merger, and acquisition information, etc.
Chapter 4: Provides the analysis of various market segments by type, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 5: Provides the analysis of various market segments by application, covering the revenue, and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 6: North America by type, by application and by country, revenue for each segment.
Chapter 7: Europe by type, by application and by country, revenue for each segment.
Chapter 8: China by type and by application revenue for each segment.
Chapter 9: Asia (excluding China) by type, by application and by region, revenue for each segment.
Chapter 10: Middle East, Africa, and Latin America by type, by application and by country, revenue for each segment.
Chapter 11: Provides profiles of key companies, introducing the basic situation of the main companies in the market in detail, including product descriptions and specifications, Contact Center AI Software revenue, gross margin, and recent development, etc.
Chapter 12: Analyst's Viewpoints/Conclusions
1 REPORT OVERVIEW
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Contact Center AI Software Market Size Growth Rate by Type, 2018 VS 2022 VS 2029
1.2.2 Cloud-Based Type
1.2.3 On-Premise Type
1.3 Market by Application
1.3.1 Global Contact Center AI Software Market Size Growth Rate by Application, 2018 VS 2022 VS 2029
1.3.2 Banking, Financial Services, and Insurance (BFSI)
1.3.3 Retail and Consumer Goods
1.3.4 IT and Telecom
1.3.5 Healthcare
1.3.6 Travel and Hospitality
1.3.7 Government
1.3.8 Media and Entertainment
1.3.9 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 GLOBAL GROWTH TRENDS
2.1 Global Contact Center AI Software Market Perspective (2018-2029)
2.2 Global Contact Center AI Software Growth Trends by Region
2.2.1 Contact Center AI Software Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Contact Center AI Software Historic Market Size by Region (2018-2023)
2.2.3 Contact Center AI Software Forecasted Market Size by Region (2024-2029)
2.3 Contact Center AI Software Market Dynamics
2.3.1 Contact Center AI Software Industry Trends
2.3.2 Contact Center AI Software Market Drivers
2.3.3 Contact Center AI Software Market Challenges
2.3.4 Contact Center AI Software Market Restraints
3 COMPETITION LANDSCAPE BY KEY PLAYERS
3.1 Global Revenue Contact Center AI Software by Players
3.1.1 Global Contact Center AI Software Revenue by Players (2018-2023)
3.1.2 Global Contact Center AI Software Revenue Market Share by Players (2018-2023)
3.2 Global Contact Center AI Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Contact Center AI Software, Ranking by Revenue, 2021 VS 2022 VS 2023
3.4 Global Contact Center AI Software Market Concentration Ratio
3.4.1 Global Contact Center AI Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Contact Center AI Software Revenue in 2022
3.5 Global Key Players of Contact Center AI Software Head office and Area Served
3.6 Global Key Players of Contact Center AI Software, Product and Application
3.7 Global Key Players of Contact Center AI Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 CONTACT CENTER AI SOFTWARE BREAKDOWN DATA BY TYPE
4.1 Global Contact Center AI Software Historic Market Size by Type (2018-2023)
4.2 Global Contact Center AI Software Forecasted Market Size by Type (2024-2029)
5 CONTACT CENTER AI SOFTWARE BREAKDOWN DATA BY APPLICATION
5.1 Global Contact Center AI Software Historic Market Size by Application (2018-2023)
5.2 Global Contact Center AI Software Forecasted Market Size by Application (2024-2029)
6 NORTH AMERICA
6.1 North America Contact Center AI Software Market Size (2018-2029)
6.2 North America Contact Center AI Software Market Size by Type
6.2.1 North America Contact Center AI Software Market Size by Type (2018-2023)
6.2.2 North America Contact Center AI Software Market Size by Type (2024-2029)
6.2.3 North America Contact Center AI Software Market Share by Type (2018-2029)
6.3 North America Contact Center AI Software Market Size by Application
6.3.1 North America Contact Center AI Software Market Size by Application (2018-2023)
6.3.2 North America Contact Center AI Software Market Size by Application (2024-2029)
6.3.3 North America Contact Center AI Software Market Share by Application (2018-2029)
6.4 North America Contact Center AI Software Market Size by Country
6.4.1 North America Contact Center AI Software Market Size by Country: 2018 VS 2022 VS 2029
6.4.2 North America Contact Center AI Software Market Size by Country (2018-2023)
6.4.3 North America Contact Center AI Software Market Size by Country (2024-2029)
6.4.4 United States
6.4.5 Canada
7 EUROPE
7.1 Europe Contact Center AI Software Market Size (2018-2029)
7.2 Europe Contact Center AI Software Market Size by Type
7.2.1 Europe Contact Center AI Software Market Size by Type (2018-2023)
7.2.2 Europe Contact Center AI Software Market Size by Type (2024-2029)
7.2.3 Europe Contact Center AI Software Market Share by Type (2018-2029)
7.3 Europe Contact Center AI Software Market Size by Application
7.3.1 Europe Contact Center AI Software Market Size by Application (2018-2023)
7.3.2 Europe Contact Center AI Software Market Size by Application (2024-2029)
7.3.3 Europe Contact Center AI Software Market Share by Application (2018-2029)
7.4 Europe Contact Center AI Software Market Size by Country
7.4.1 Europe Contact Center AI Software Market Size by Country: 2018 VS 2022 VS 2029
7.4.2 Europe Contact Center AI Software Market Size by Country (2018-2023)
7.4.3 Europe Contact Center AI Software Market Size by Country (2024-2029)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 CHINA
8.1 China Contact Center AI Software Market Size (2018-2029)
8.2 China Contact Center AI Software Market Size by Type
8.2.1 China Contact Center AI Software Market Size by Type (2018-2023)
8.2.2 China Contact Center AI Software Market Size by Type (2024-2029)
8.2.3 China Contact Center AI Software Market Share by Type (2018-2029)
8.3 China Contact Center AI Software Market Size by Application
8.3.1 China Contact Center AI Software Market Size by Application (2018-2023)
8.3.2 China Contact Center AI Software Market Size by Application (2024-2029)
8.3.3 China Contact Center AI Software Market Share by Application (2018-2029)
9 ASIA (EXCLUDING CHINA)
9.1 Asia Contact Center AI Software Market Size (2018-2029)
9.2 Asia Contact Center AI Software Market Size by Type
9.2.1 Asia Contact Center AI Software Market Size by Type (2018-2023)
9.2.2 Asia Contact Center AI Software Market Size by Type (2024-2029)
9.2.3 Asia Contact Center AI Software Market Share by Type (2018-2029)
9.3 Asia Contact Center AI Software Market Size by Application
9.3.1 Asia Contact Center AI Software Market Size by Application (2018-2023)
9.3.2 Asia Contact Center AI Software Market Size by Application (2024-2029)
9.3.3 Asia Contact Center AI Software Market Share by Application (2018-2029)
9.4 Asia Contact Center AI Software Market Size by Region
9.4.1 Asia Contact Center AI Software Market Size by Region: 2018 VS 2022 VS 2029
9.4.2 Asia Contact Center AI Software Market Size by Region (2018-2023)
9.4.3 Asia Contact Center AI Software Market Size by Region (2024-2029)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 MIDDLE EAST, AFRICA, AND LATIN AMERICA
10.1 Middle East, Africa, and Latin America Contact Center AI Software Market Size (2018-2029)
10.2 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Type
10.2.1 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Type (2018-2023)
10.2.2 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Type (2024-2029)
10.2.3 Middle East, Africa, and Latin America Contact Center AI Software Market Share by Type (2018-2029)
10.3 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Application
10.3.1 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Application (2018-2023)
10.3.2 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Application (2024-2029)
10.3.3 Middle East, Africa, and Latin America Contact Center AI Software Market Share by Application (2018-2029)
10.4 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Country
10.4.1 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Country: 2018 VS 2022 VS 2029
10.4.2 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Country (2018-2023)
10.4.3 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Country (2024-2029)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 KEY PLAYERS PROFILES
11.1 Oracle Corporation
11.1.1 Oracle Corporation Company Details
11.1.2 Oracle Corporation Business Overview
11.1.3 Oracle Corporation Contact Center AI Software Introduction
11.1.4 Oracle Corporation Revenue in Contact Center AI Software Business (2018-2023)
11.1.5 Oracle Corporation Recent Developments
11.2 SAP SE
11.2.1 SAP SE Company Details
11.2.2 SAP SE Business Overview
11.2.3 SAP SE Contact Center AI Software Introduction
11.2.4 SAP SE Revenue in Contact Center AI Software Business (2018-2023)
11.2.5 SAP SE Recent Developments
11.3 Alcatel-Lucent Enterprise
11.3.1 Alcatel-Lucent Enterprise Company Details
11.3.2 Alcatel-Lucent Enterprise Business Overview
11.3.3 Alcatel-Lucent Enterprise Contact Center AI Software Introduction
11.3.4 Alcatel-Lucent Enterprise Revenue in Contact Center AI Software Business (2018-2023)
11.3.5 Alcatel-Lucent Enterprise Recent Developments
11.4 Avaya
11.4.1 Avaya Company Details
11.4.2 Avaya Business Overview
11.4.3 Avaya Contact Center AI Software Introduction
11.4.4 Avaya Revenue in Contact Center AI Software Business (2018-2023)
11.4.5 Avaya Recent Developments
11.5 Mitel
11.5.1 Mitel Company Details
11.5.2 Mitel Business Overview
11.5.3 Mitel Contact Center AI Software Introduction
11.5.4 Mitel Revenue in Contact Center AI Software Business (2018-2023)
11.5.5 Mitel Recent Developments
11.6 Nextiva
11.6.1 Nextiva Company Details
11.6.2 Nextiva Business Overview
11.6.3 Nextiva Contact Center AI Software Introduction
11.6.4 Nextiva Revenue in Contact Center AI Software Business (2018-2023)
11.6.5 Nextiva Recent Developments
11.7 VoIP Logic
11.7.1 VoIP Logic Company Details
11.7.2 VoIP Logic Business Overview
11.7.3 VoIP Logic Contact Center AI Software Introduction
11.7.4 VoIP Logic Revenue in Contact Center AI Software Business (2018-2023)
11.7.5 VoIP Logic Recent Developments
11.8 Asterisk
11.8.1 Asterisk Company Details
11.8.2 Asterisk Business Overview
11.8.3 Asterisk Contact Center AI Software Introduction
11.8.4 Asterisk Revenue in Contact Center AI Software Business (2018-2023)
11.8.5 Asterisk Recent Developments
11.9 Elastix
11.9.1 Elastix Company Details
11.9.2 Elastix Business Overview
11.9.3 Elastix Contact Center AI Software Introduction
11.9.4 Elastix Revenue in Contact Center AI Software Business (2018-2023)
11.9.5 Elastix Recent Developments
11.10 NEC
11.10.1 NEC Company Details
11.10.2 NEC Business Overview
11.10.3 NEC Contact Center AI Software Introduction
11.10.4 NEC Revenue in Contact Center AI Software Business (2018-2023)
11.10.5 NEC Recent Developments
11.11 RingCentral
11.11.1 RingCentral Company Details
11.11.2 RingCentral Business Overview
11.11.3 RingCentral Contact Center AI Software Introduction
11.11.4 RingCentral Revenue in Contact Center AI Software Business (2018-2023)
11.11.5 RingCentral Recent Developments
11.12 Five9
11.12.1 Five9 Company Details
11.12.2 Five9 Business Overview
11.12.3 Five9 Contact Center AI Software Introduction
11.12.4 Five9 Revenue in Contact Center AI Software Business (2018-2023)
11.12.5 Five9 Recent Developments
11.13 NICE in Contact
11.13.1 NICE in Contact Company Details
11.13.2 NICE in Contact Business Overview
11.13.3 NICE in Contact Contact Center AI Software Introduction
11.13.4 NICE in Contact Revenue in Contact Center AI Software Business (2018-2023)
11.13.5 NICE in Contact Recent Developments
11.14 Aspect
11.14.1 Aspect Company Details
11.14.2 Aspect Business Overview
11.14.3 Aspect Contact Center AI Software Introduction
11.14.4 Aspect Revenue in Contact Center AI Software Business (2018-2023)
11.14.5 Aspect Recent Developments
11.15 8x8
11.15.1 8x8 Company Details
11.15.2 8x8 Business Overview
11.15.3 8x8 Contact Center AI Software Introduction
11.15.4 8x8 Revenue in Contact Center AI Software Business (2018-2023)
11.15.5 8x8 Recent Developments
11.16 Inteliwise
11.16.1 Inteliwise Company Details
11.16.2 Inteliwise Business Overview
11.16.3 Inteliwise Contact Center AI Software Introduction
11.16.4 Inteliwise Revenue in Contact Center AI Software Business (2018-2023)
11.16.5 Inteliwise Recent Developments
11.17 Cisco Systems
11.17.1 Cisco Systems Company Details
11.17.2 Cisco Systems Business Overview
11.17.3 Cisco Systems Contact Center AI Software Introduction
11.17.4 Cisco Systems Revenue in Contact Center AI Software Business (2018-2023)
11.17.5 Cisco Systems Recent Developments
12 ANALYST'S VIEWPOINTS/CONCLUSIONS
13 APPENDIX
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Contact Center AI Software Market Size Growth Rate by Type, 2018 VS 2022 VS 2029
1.2.2 Cloud-Based Type
1.2.3 On-Premise Type
1.3 Market by Application
1.3.1 Global Contact Center AI Software Market Size Growth Rate by Application, 2018 VS 2022 VS 2029
1.3.2 Banking, Financial Services, and Insurance (BFSI)
1.3.3 Retail and Consumer Goods
1.3.4 IT and Telecom
1.3.5 Healthcare
1.3.6 Travel and Hospitality
1.3.7 Government
1.3.8 Media and Entertainment
1.3.9 Others
1.4 Assumptions and Limitations
1.5 Study Objectives
1.6 Years Considered
2 GLOBAL GROWTH TRENDS
2.1 Global Contact Center AI Software Market Perspective (2018-2029)
2.2 Global Contact Center AI Software Growth Trends by Region
2.2.1 Contact Center AI Software Market Size by Region: 2018 VS 2022 VS 2029
2.2.2 Contact Center AI Software Historic Market Size by Region (2018-2023)
2.2.3 Contact Center AI Software Forecasted Market Size by Region (2024-2029)
2.3 Contact Center AI Software Market Dynamics
2.3.1 Contact Center AI Software Industry Trends
2.3.2 Contact Center AI Software Market Drivers
2.3.3 Contact Center AI Software Market Challenges
2.3.4 Contact Center AI Software Market Restraints
3 COMPETITION LANDSCAPE BY KEY PLAYERS
3.1 Global Revenue Contact Center AI Software by Players
3.1.1 Global Contact Center AI Software Revenue by Players (2018-2023)
3.1.2 Global Contact Center AI Software Revenue Market Share by Players (2018-2023)
3.2 Global Contact Center AI Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Global Key Players of Contact Center AI Software, Ranking by Revenue, 2021 VS 2022 VS 2023
3.4 Global Contact Center AI Software Market Concentration Ratio
3.4.1 Global Contact Center AI Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Contact Center AI Software Revenue in 2022
3.5 Global Key Players of Contact Center AI Software Head office and Area Served
3.6 Global Key Players of Contact Center AI Software, Product and Application
3.7 Global Key Players of Contact Center AI Software, Date of Enter into This Industry
3.8 Mergers & Acquisitions, Expansion Plans
4 CONTACT CENTER AI SOFTWARE BREAKDOWN DATA BY TYPE
4.1 Global Contact Center AI Software Historic Market Size by Type (2018-2023)
4.2 Global Contact Center AI Software Forecasted Market Size by Type (2024-2029)
5 CONTACT CENTER AI SOFTWARE BREAKDOWN DATA BY APPLICATION
5.1 Global Contact Center AI Software Historic Market Size by Application (2018-2023)
5.2 Global Contact Center AI Software Forecasted Market Size by Application (2024-2029)
6 NORTH AMERICA
6.1 North America Contact Center AI Software Market Size (2018-2029)
6.2 North America Contact Center AI Software Market Size by Type
6.2.1 North America Contact Center AI Software Market Size by Type (2018-2023)
6.2.2 North America Contact Center AI Software Market Size by Type (2024-2029)
6.2.3 North America Contact Center AI Software Market Share by Type (2018-2029)
6.3 North America Contact Center AI Software Market Size by Application
6.3.1 North America Contact Center AI Software Market Size by Application (2018-2023)
6.3.2 North America Contact Center AI Software Market Size by Application (2024-2029)
6.3.3 North America Contact Center AI Software Market Share by Application (2018-2029)
6.4 North America Contact Center AI Software Market Size by Country
6.4.1 North America Contact Center AI Software Market Size by Country: 2018 VS 2022 VS 2029
6.4.2 North America Contact Center AI Software Market Size by Country (2018-2023)
6.4.3 North America Contact Center AI Software Market Size by Country (2024-2029)
6.4.4 United States
6.4.5 Canada
7 EUROPE
7.1 Europe Contact Center AI Software Market Size (2018-2029)
7.2 Europe Contact Center AI Software Market Size by Type
7.2.1 Europe Contact Center AI Software Market Size by Type (2018-2023)
7.2.2 Europe Contact Center AI Software Market Size by Type (2024-2029)
7.2.3 Europe Contact Center AI Software Market Share by Type (2018-2029)
7.3 Europe Contact Center AI Software Market Size by Application
7.3.1 Europe Contact Center AI Software Market Size by Application (2018-2023)
7.3.2 Europe Contact Center AI Software Market Size by Application (2024-2029)
7.3.3 Europe Contact Center AI Software Market Share by Application (2018-2029)
7.4 Europe Contact Center AI Software Market Size by Country
7.4.1 Europe Contact Center AI Software Market Size by Country: 2018 VS 2022 VS 2029
7.4.2 Europe Contact Center AI Software Market Size by Country (2018-2023)
7.4.3 Europe Contact Center AI Software Market Size by Country (2024-2029)
7.4.3 Germany
7.4.4 France
7.4.5 U.K.
7.4.6 Italy
7.4.7 Russia
7.4.8 Nordic Countries
8 CHINA
8.1 China Contact Center AI Software Market Size (2018-2029)
8.2 China Contact Center AI Software Market Size by Type
8.2.1 China Contact Center AI Software Market Size by Type (2018-2023)
8.2.2 China Contact Center AI Software Market Size by Type (2024-2029)
8.2.3 China Contact Center AI Software Market Share by Type (2018-2029)
8.3 China Contact Center AI Software Market Size by Application
8.3.1 China Contact Center AI Software Market Size by Application (2018-2023)
8.3.2 China Contact Center AI Software Market Size by Application (2024-2029)
8.3.3 China Contact Center AI Software Market Share by Application (2018-2029)
9 ASIA (EXCLUDING CHINA)
9.1 Asia Contact Center AI Software Market Size (2018-2029)
9.2 Asia Contact Center AI Software Market Size by Type
9.2.1 Asia Contact Center AI Software Market Size by Type (2018-2023)
9.2.2 Asia Contact Center AI Software Market Size by Type (2024-2029)
9.2.3 Asia Contact Center AI Software Market Share by Type (2018-2029)
9.3 Asia Contact Center AI Software Market Size by Application
9.3.1 Asia Contact Center AI Software Market Size by Application (2018-2023)
9.3.2 Asia Contact Center AI Software Market Size by Application (2024-2029)
9.3.3 Asia Contact Center AI Software Market Share by Application (2018-2029)
9.4 Asia Contact Center AI Software Market Size by Region
9.4.1 Asia Contact Center AI Software Market Size by Region: 2018 VS 2022 VS 2029
9.4.2 Asia Contact Center AI Software Market Size by Region (2018-2023)
9.4.3 Asia Contact Center AI Software Market Size by Region (2024-2029)
9.4.4 Japan
9.4.5 South Korea
9.4.6 China Taiwan
9.4.7 Southeast Asia
9.4.8 India
9.4.9 Australia
10 MIDDLE EAST, AFRICA, AND LATIN AMERICA
10.1 Middle East, Africa, and Latin America Contact Center AI Software Market Size (2018-2029)
10.2 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Type
10.2.1 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Type (2018-2023)
10.2.2 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Type (2024-2029)
10.2.3 Middle East, Africa, and Latin America Contact Center AI Software Market Share by Type (2018-2029)
10.3 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Application
10.3.1 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Application (2018-2023)
10.3.2 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Application (2024-2029)
10.3.3 Middle East, Africa, and Latin America Contact Center AI Software Market Share by Application (2018-2029)
10.4 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Country
10.4.1 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Country: 2018 VS 2022 VS 2029
10.4.2 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Country (2018-2023)
10.4.3 Middle East, Africa, and Latin America Contact Center AI Software Market Size by Country (2024-2029)
10.4.4 Brazil
10.4.5 Mexico
10.4.6 Turkey
10.4.7 Saudi Arabia
10.4.8 Israel
10.4.9 GCC Countries
11 KEY PLAYERS PROFILES
11.1 Oracle Corporation
11.1.1 Oracle Corporation Company Details
11.1.2 Oracle Corporation Business Overview
11.1.3 Oracle Corporation Contact Center AI Software Introduction
11.1.4 Oracle Corporation Revenue in Contact Center AI Software Business (2018-2023)
11.1.5 Oracle Corporation Recent Developments
11.2 SAP SE
11.2.1 SAP SE Company Details
11.2.2 SAP SE Business Overview
11.2.3 SAP SE Contact Center AI Software Introduction
11.2.4 SAP SE Revenue in Contact Center AI Software Business (2018-2023)
11.2.5 SAP SE Recent Developments
11.3 Alcatel-Lucent Enterprise
11.3.1 Alcatel-Lucent Enterprise Company Details
11.3.2 Alcatel-Lucent Enterprise Business Overview
11.3.3 Alcatel-Lucent Enterprise Contact Center AI Software Introduction
11.3.4 Alcatel-Lucent Enterprise Revenue in Contact Center AI Software Business (2018-2023)
11.3.5 Alcatel-Lucent Enterprise Recent Developments
11.4 Avaya
11.4.1 Avaya Company Details
11.4.2 Avaya Business Overview
11.4.3 Avaya Contact Center AI Software Introduction
11.4.4 Avaya Revenue in Contact Center AI Software Business (2018-2023)
11.4.5 Avaya Recent Developments
11.5 Mitel
11.5.1 Mitel Company Details
11.5.2 Mitel Business Overview
11.5.3 Mitel Contact Center AI Software Introduction
11.5.4 Mitel Revenue in Contact Center AI Software Business (2018-2023)
11.5.5 Mitel Recent Developments
11.6 Nextiva
11.6.1 Nextiva Company Details
11.6.2 Nextiva Business Overview
11.6.3 Nextiva Contact Center AI Software Introduction
11.6.4 Nextiva Revenue in Contact Center AI Software Business (2018-2023)
11.6.5 Nextiva Recent Developments
11.7 VoIP Logic
11.7.1 VoIP Logic Company Details
11.7.2 VoIP Logic Business Overview
11.7.3 VoIP Logic Contact Center AI Software Introduction
11.7.4 VoIP Logic Revenue in Contact Center AI Software Business (2018-2023)
11.7.5 VoIP Logic Recent Developments
11.8 Asterisk
11.8.1 Asterisk Company Details
11.8.2 Asterisk Business Overview
11.8.3 Asterisk Contact Center AI Software Introduction
11.8.4 Asterisk Revenue in Contact Center AI Software Business (2018-2023)
11.8.5 Asterisk Recent Developments
11.9 Elastix
11.9.1 Elastix Company Details
11.9.2 Elastix Business Overview
11.9.3 Elastix Contact Center AI Software Introduction
11.9.4 Elastix Revenue in Contact Center AI Software Business (2018-2023)
11.9.5 Elastix Recent Developments
11.10 NEC
11.10.1 NEC Company Details
11.10.2 NEC Business Overview
11.10.3 NEC Contact Center AI Software Introduction
11.10.4 NEC Revenue in Contact Center AI Software Business (2018-2023)
11.10.5 NEC Recent Developments
11.11 RingCentral
11.11.1 RingCentral Company Details
11.11.2 RingCentral Business Overview
11.11.3 RingCentral Contact Center AI Software Introduction
11.11.4 RingCentral Revenue in Contact Center AI Software Business (2018-2023)
11.11.5 RingCentral Recent Developments
11.12 Five9
11.12.1 Five9 Company Details
11.12.2 Five9 Business Overview
11.12.3 Five9 Contact Center AI Software Introduction
11.12.4 Five9 Revenue in Contact Center AI Software Business (2018-2023)
11.12.5 Five9 Recent Developments
11.13 NICE in Contact
11.13.1 NICE in Contact Company Details
11.13.2 NICE in Contact Business Overview
11.13.3 NICE in Contact Contact Center AI Software Introduction
11.13.4 NICE in Contact Revenue in Contact Center AI Software Business (2018-2023)
11.13.5 NICE in Contact Recent Developments
11.14 Aspect
11.14.1 Aspect Company Details
11.14.2 Aspect Business Overview
11.14.3 Aspect Contact Center AI Software Introduction
11.14.4 Aspect Revenue in Contact Center AI Software Business (2018-2023)
11.14.5 Aspect Recent Developments
11.15 8x8
11.15.1 8x8 Company Details
11.15.2 8x8 Business Overview
11.15.3 8x8 Contact Center AI Software Introduction
11.15.4 8x8 Revenue in Contact Center AI Software Business (2018-2023)
11.15.5 8x8 Recent Developments
11.16 Inteliwise
11.16.1 Inteliwise Company Details
11.16.2 Inteliwise Business Overview
11.16.3 Inteliwise Contact Center AI Software Introduction
11.16.4 Inteliwise Revenue in Contact Center AI Software Business (2018-2023)
11.16.5 Inteliwise Recent Developments
11.17 Cisco Systems
11.17.1 Cisco Systems Company Details
11.17.2 Cisco Systems Business Overview
11.17.3 Cisco Systems Contact Center AI Software Introduction
11.17.4 Cisco Systems Revenue in Contact Center AI Software Business (2018-2023)
11.17.5 Cisco Systems Recent Developments
12 ANALYST'S VIEWPOINTS/CONCLUSIONS
13 APPENDIX
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
LIST OF TABLES
Table 1. Global Contact Center AI Software Market Size Growth Rate by Type (US$ Million), 2018 VS 2022 VS 2029
Table 2. Key Players of Cloud-Based Type
Table 3. Key Players of On-Premise Type
Table 4. Global Contact Center AI Software Market Size Growth Rate by Application (US$ Million), 2018 VS 2022 VS 2029
Table 5. Global Contact Center AI Software Market Size Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2022 VS 2029
Table 6. Global Contact Center AI Software Market Size by Region (2018-2023) & (US$ Million)
Table 7. Global Contact Center AI Software Market Share by Region (2018-2023)
Table 8. Global Contact Center AI Software Forecasted Market Size by Region (2024-2029) & (US$ Million)
Table 9. Global Contact Center AI Software Market Share by Region (2024-2029)
Table 10. Contact Center AI Software Market Trends
Table 11. Contact Center AI Software Market Drivers
Table 12. Contact Center AI Software Market Challenges
Table 13. Contact Center AI Software Market Restraints
Table 14. Global Contact Center AI Software Revenue by Players (2018-2023) & (US$ Million)
Table 15. Global Contact Center AI Software Revenue Share by Players (2018-2023)
Table 16. Global Top Contact Center AI Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Contact Center AI Software as of 2022)
Table 17. Global Contact Center AI Software Industry Ranking 2021 VS 2022 VS 2023
Table 18. Global 5 Largest Players Market Share by Contact Center AI Software Revenue (CR5 and HHI) & (2018-2023)
Table 19. Global Key Players of Contact Center AI Software, Headquarters and Area Served
Table 20. Global Key Players of Contact Center AI Software, Product and Application
Table 21. Global Key Players of Contact Center AI Software, Product and Application
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Contact Center AI Software Market Size by Type (2018-2023) & (US$ Million)
Table 24. Global Contact Center AI Software Revenue Market Share by Type (2018-2023)
Table 25. Global Contact Center AI Software Forecasted Market Size by Type (2024-2029) & (US$ Million)
Table 26. Global Contact Center AI Software Revenue Market Share by Type (2024-2029)
Table 27. Global Contact Center AI Software Market Size by Application (2018-2023) & (US$ Million)
Table 28. Global Contact Center AI Software Revenue Share by Application (2018-2023)
Table 29. Global Contact Center AI Software Forecasted Market Size by Application (2024-2029) & (US$ Million)
Table 30. Global Contact Center AI Software Revenue Share by Application (2024-2029)
Table 31. North America Contact Center AI Software Market Size by Type (2018-2023) & (US$ Million)
Table 32. North America Contact Center AI Software Market Size by Type (2024-2029) & (US$ Million)
Table 33. North America Contact Center AI Software Market Size by Application (2018-2023) & (US$ Million)
Table 34. North America Contact Center AI Software Market Size by Application (2024-2029) & (US$ Million)
Table 35. North America Contact Center AI Software Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 36. North America Contact Center AI Software Market Size by Country (2018-2023) & (US$ Million)
Table 37. North America Contact Center AI Software Market Size by Country (2024-2029) & (US$ Million)
Table 38. Europe Contact Center AI Software Market Size by Type (2018-2023) & (US$ Million)
Table 39. Europe Contact Center AI Software Market Size by Type (2024-2029) & (US$ Million)
Table 40. Europe Contact Center AI Software Market Size by Application (2018-2023) & (US$ Million)
Table 41. Europe Contact Center AI Software Market Size by Application (2024-2029) & (US$ Million)
Table 42. Europe Contact Center AI Software Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 43. Europe Contact Center AI Software Market Size by Country (2018-2023) & (US$ Million)
Table 44. Europe Contact Center AI Software Market Size by Country (2024-2029) & (US$ Million)
Table 45. China Contact Center AI Software Market Size by Type (2018-2023) & (US$ Million)
Table 46. China Contact Center AI Software Market Size by Type (2024-2029) & (US$ Million)
Table 47. China Contact Center AI Software Market Size by Application (2018-2023) & (US$ Million)
Table 48. China Contact Center AI Software Market Size by Application (2024-2029) & (US$ Million)
Table 49. Asia Contact Center AI Software Market Size by Type (2018-2023) & (US$ Million)
Table 50. Asia Contact Center AI Software Market Size by Type (2024-2029) & (US$ Million)
Table 51. Asia Contact Center AI Software Market Size by Application (2018-2023) & (US$ Million)
Table 52. Asia Contact Center AI Software Market Size by Application (2024-2029) & (US$ Million)
Table 53. Asia Contact Center AI Software Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2022 VS 2029
Table 54. Asia Contact Center AI Software Market Size by Region (2018-2023) & (US$ Million)
Table 55. Asia Contact Center AI Software Market Size by Region (2024-2029) & (US$ Million)
Table 56. Middle East, Africa, and Latin America Contact Center AI Software Market Size by Type (2018-2023) & (US$ Million)
Table 57. Middle East, Africa, and Latin America Contact Center AI Software Market Size by Type (2024-2029) & (US$ Million)
Table 58. Middle East, Africa, and Latin America Contact Center AI Software Market Size by Application (2018-2023) & (US$ Million)
Table 59. Middle East, Africa, and Latin America Contact Center AI Software Market Size by Application (2024-2029) & (US$ Million)
Table 60. Middle East, Africa, and Latin America Contact Center AI Software Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 61. Middle East, Africa, and Latin America Contact Center AI Software Market Size by Country (2018-2023) & (US$ Million)
Table 62. Middle East, Africa, and Latin America Contact Center AI Software Market Size by Country (2024-2029) & (US$ Million)
Table 63. Oracle Corporation Company Details
Table 64. Oracle Corporation Business Overview
Table 65. Oracle Corporation Contact Center AI Software Product
Table 66. Oracle Corporation Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 67. Oracle Corporation Recent Developments
Table 68. SAP SE Company Details
Table 69. SAP SE Business Overview
Table 70. SAP SE Contact Center AI Software Product
Table 71. SAP SE Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 72. SAP SE Recent Developments
Table 73. Alcatel-Lucent Enterprise Company Details
Table 74. Alcatel-Lucent Enterprise Business Overview
Table 75. Alcatel-Lucent Enterprise Contact Center AI Software Product
Table 76. Alcatel-Lucent Enterprise Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 77. Alcatel-Lucent Enterprise Recent Developments
Table 78. Avaya Company Details
Table 79. Avaya Business Overview
Table 80. Avaya Contact Center AI Software Product
Table 81. Avaya Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 82. Avaya Recent Developments
Table 83. Mitel Company Details
Table 84. Mitel Business Overview
Table 85. Mitel Contact Center AI Software Product
Table 86. Mitel Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 87. Mitel Recent Developments
Table 88. Nextiva Company Details
Table 89. Nextiva Business Overview
Table 90. Nextiva Contact Center AI Software Product
Table 91. Nextiva Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 92. Nextiva Recent Developments
Table 93. VoIP Logic Company Details
Table 94. VoIP Logic Business Overview
Table 95. VoIP Logic Contact Center AI Software Product
Table 96. VoIP Logic Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 97. VoIP Logic Recent Developments
Table 98. Asterisk Company Details
Table 99. Asterisk Business Overview
Table 100. Asterisk Contact Center AI Software Product
Table 101. Asterisk Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 102. Asterisk Recent Developments
Table 103. Elastix Company Details
Table 104. Elastix Business Overview
Table 105. Elastix Contact Center AI Software Product
Table 106. Elastix Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 107. Elastix Recent Developments
Table 108. NEC Company Details
Table 109. NEC Business Overview
Table 110. NEC Contact Center AI Software Product
Table 111. NEC Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 112. NEC Recent Developments
Table 113. RingCentral Company Details
Table 114. RingCentral Business Overview
Table 115. RingCentral Contact Center AI Software Product
Table 116. RingCentral Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 117. RingCentral Recent Developments
Table 118. Five9 Company Details
Table 119. Five9 Business Overview
Table 120. Five9 Contact Center AI Software Product
Table 121. Five9 Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 122. Five9 Recent Developments
Table 123. NICE in Contact Company Details
Table 124. NICE in Contact Business Overview
Table 125. NICE in Contact Contact Center AI Software Product
Table 126. NICE in Contact Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 127. NICE in Contact Recent Developments
Table 128. Aspect Company Details
Table 129. Aspect Business Overview
Table 130. Aspect Contact Center AI Software Product
Table 131. Aspect Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 132. Aspect Recent Developments
Table 133. 8x8 Company Details
Table 134. 8x8 Business Overview
Table 135. 8x8 Contact Center AI Software Product
Table 136. 8x8 Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 137. 8x8 Recent Developments
Table 138. Inteliwise Company Details
Table 139. Inteliwise Business Overview
Table 140. Inteliwise Contact Center AI Software Product
Table 141. Inteliwise Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 142. Inteliwise Recent Developments
Table 143. Cisco Systems Company Details
Table 144. Cisco Systems Business Overview
Table 145. Cisco Systems Contact Center AI Software Product
Table 146. Cisco Systems Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 147. Cisco Systems Recent Developments
Table 148. Research Programs/Design for This Report
Table 149. Key Data Information from Secondary Sources
Table 150. Key Data Information from Primary Sources
Table 1. Global Contact Center AI Software Market Size Growth Rate by Type (US$ Million), 2018 VS 2022 VS 2029
Table 2. Key Players of Cloud-Based Type
Table 3. Key Players of On-Premise Type
Table 4. Global Contact Center AI Software Market Size Growth Rate by Application (US$ Million), 2018 VS 2022 VS 2029
Table 5. Global Contact Center AI Software Market Size Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2022 VS 2029
Table 6. Global Contact Center AI Software Market Size by Region (2018-2023) & (US$ Million)
Table 7. Global Contact Center AI Software Market Share by Region (2018-2023)
Table 8. Global Contact Center AI Software Forecasted Market Size by Region (2024-2029) & (US$ Million)
Table 9. Global Contact Center AI Software Market Share by Region (2024-2029)
Table 10. Contact Center AI Software Market Trends
Table 11. Contact Center AI Software Market Drivers
Table 12. Contact Center AI Software Market Challenges
Table 13. Contact Center AI Software Market Restraints
Table 14. Global Contact Center AI Software Revenue by Players (2018-2023) & (US$ Million)
Table 15. Global Contact Center AI Software Revenue Share by Players (2018-2023)
Table 16. Global Top Contact Center AI Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Contact Center AI Software as of 2022)
Table 17. Global Contact Center AI Software Industry Ranking 2021 VS 2022 VS 2023
Table 18. Global 5 Largest Players Market Share by Contact Center AI Software Revenue (CR5 and HHI) & (2018-2023)
Table 19. Global Key Players of Contact Center AI Software, Headquarters and Area Served
Table 20. Global Key Players of Contact Center AI Software, Product and Application
Table 21. Global Key Players of Contact Center AI Software, Product and Application
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Contact Center AI Software Market Size by Type (2018-2023) & (US$ Million)
Table 24. Global Contact Center AI Software Revenue Market Share by Type (2018-2023)
Table 25. Global Contact Center AI Software Forecasted Market Size by Type (2024-2029) & (US$ Million)
Table 26. Global Contact Center AI Software Revenue Market Share by Type (2024-2029)
Table 27. Global Contact Center AI Software Market Size by Application (2018-2023) & (US$ Million)
Table 28. Global Contact Center AI Software Revenue Share by Application (2018-2023)
Table 29. Global Contact Center AI Software Forecasted Market Size by Application (2024-2029) & (US$ Million)
Table 30. Global Contact Center AI Software Revenue Share by Application (2024-2029)
Table 31. North America Contact Center AI Software Market Size by Type (2018-2023) & (US$ Million)
Table 32. North America Contact Center AI Software Market Size by Type (2024-2029) & (US$ Million)
Table 33. North America Contact Center AI Software Market Size by Application (2018-2023) & (US$ Million)
Table 34. North America Contact Center AI Software Market Size by Application (2024-2029) & (US$ Million)
Table 35. North America Contact Center AI Software Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 36. North America Contact Center AI Software Market Size by Country (2018-2023) & (US$ Million)
Table 37. North America Contact Center AI Software Market Size by Country (2024-2029) & (US$ Million)
Table 38. Europe Contact Center AI Software Market Size by Type (2018-2023) & (US$ Million)
Table 39. Europe Contact Center AI Software Market Size by Type (2024-2029) & (US$ Million)
Table 40. Europe Contact Center AI Software Market Size by Application (2018-2023) & (US$ Million)
Table 41. Europe Contact Center AI Software Market Size by Application (2024-2029) & (US$ Million)
Table 42. Europe Contact Center AI Software Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 43. Europe Contact Center AI Software Market Size by Country (2018-2023) & (US$ Million)
Table 44. Europe Contact Center AI Software Market Size by Country (2024-2029) & (US$ Million)
Table 45. China Contact Center AI Software Market Size by Type (2018-2023) & (US$ Million)
Table 46. China Contact Center AI Software Market Size by Type (2024-2029) & (US$ Million)
Table 47. China Contact Center AI Software Market Size by Application (2018-2023) & (US$ Million)
Table 48. China Contact Center AI Software Market Size by Application (2024-2029) & (US$ Million)
Table 49. Asia Contact Center AI Software Market Size by Type (2018-2023) & (US$ Million)
Table 50. Asia Contact Center AI Software Market Size by Type (2024-2029) & (US$ Million)
Table 51. Asia Contact Center AI Software Market Size by Application (2018-2023) & (US$ Million)
Table 52. Asia Contact Center AI Software Market Size by Application (2024-2029) & (US$ Million)
Table 53. Asia Contact Center AI Software Growth Rate (CAGR) by Region (US$ Million): 2018 VS 2022 VS 2029
Table 54. Asia Contact Center AI Software Market Size by Region (2018-2023) & (US$ Million)
Table 55. Asia Contact Center AI Software Market Size by Region (2024-2029) & (US$ Million)
Table 56. Middle East, Africa, and Latin America Contact Center AI Software Market Size by Type (2018-2023) & (US$ Million)
Table 57. Middle East, Africa, and Latin America Contact Center AI Software Market Size by Type (2024-2029) & (US$ Million)
Table 58. Middle East, Africa, and Latin America Contact Center AI Software Market Size by Application (2018-2023) & (US$ Million)
Table 59. Middle East, Africa, and Latin America Contact Center AI Software Market Size by Application (2024-2029) & (US$ Million)
Table 60. Middle East, Africa, and Latin America Contact Center AI Software Growth Rate (CAGR) by Country (US$ Million): 2018 VS 2022 VS 2029
Table 61. Middle East, Africa, and Latin America Contact Center AI Software Market Size by Country (2018-2023) & (US$ Million)
Table 62. Middle East, Africa, and Latin America Contact Center AI Software Market Size by Country (2024-2029) & (US$ Million)
Table 63. Oracle Corporation Company Details
Table 64. Oracle Corporation Business Overview
Table 65. Oracle Corporation Contact Center AI Software Product
Table 66. Oracle Corporation Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 67. Oracle Corporation Recent Developments
Table 68. SAP SE Company Details
Table 69. SAP SE Business Overview
Table 70. SAP SE Contact Center AI Software Product
Table 71. SAP SE Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 72. SAP SE Recent Developments
Table 73. Alcatel-Lucent Enterprise Company Details
Table 74. Alcatel-Lucent Enterprise Business Overview
Table 75. Alcatel-Lucent Enterprise Contact Center AI Software Product
Table 76. Alcatel-Lucent Enterprise Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 77. Alcatel-Lucent Enterprise Recent Developments
Table 78. Avaya Company Details
Table 79. Avaya Business Overview
Table 80. Avaya Contact Center AI Software Product
Table 81. Avaya Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 82. Avaya Recent Developments
Table 83. Mitel Company Details
Table 84. Mitel Business Overview
Table 85. Mitel Contact Center AI Software Product
Table 86. Mitel Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 87. Mitel Recent Developments
Table 88. Nextiva Company Details
Table 89. Nextiva Business Overview
Table 90. Nextiva Contact Center AI Software Product
Table 91. Nextiva Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 92. Nextiva Recent Developments
Table 93. VoIP Logic Company Details
Table 94. VoIP Logic Business Overview
Table 95. VoIP Logic Contact Center AI Software Product
Table 96. VoIP Logic Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 97. VoIP Logic Recent Developments
Table 98. Asterisk Company Details
Table 99. Asterisk Business Overview
Table 100. Asterisk Contact Center AI Software Product
Table 101. Asterisk Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 102. Asterisk Recent Developments
Table 103. Elastix Company Details
Table 104. Elastix Business Overview
Table 105. Elastix Contact Center AI Software Product
Table 106. Elastix Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 107. Elastix Recent Developments
Table 108. NEC Company Details
Table 109. NEC Business Overview
Table 110. NEC Contact Center AI Software Product
Table 111. NEC Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 112. NEC Recent Developments
Table 113. RingCentral Company Details
Table 114. RingCentral Business Overview
Table 115. RingCentral Contact Center AI Software Product
Table 116. RingCentral Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 117. RingCentral Recent Developments
Table 118. Five9 Company Details
Table 119. Five9 Business Overview
Table 120. Five9 Contact Center AI Software Product
Table 121. Five9 Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 122. Five9 Recent Developments
Table 123. NICE in Contact Company Details
Table 124. NICE in Contact Business Overview
Table 125. NICE in Contact Contact Center AI Software Product
Table 126. NICE in Contact Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 127. NICE in Contact Recent Developments
Table 128. Aspect Company Details
Table 129. Aspect Business Overview
Table 130. Aspect Contact Center AI Software Product
Table 131. Aspect Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 132. Aspect Recent Developments
Table 133. 8x8 Company Details
Table 134. 8x8 Business Overview
Table 135. 8x8 Contact Center AI Software Product
Table 136. 8x8 Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 137. 8x8 Recent Developments
Table 138. Inteliwise Company Details
Table 139. Inteliwise Business Overview
Table 140. Inteliwise Contact Center AI Software Product
Table 141. Inteliwise Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 142. Inteliwise Recent Developments
Table 143. Cisco Systems Company Details
Table 144. Cisco Systems Business Overview
Table 145. Cisco Systems Contact Center AI Software Product
Table 146. Cisco Systems Revenue in Contact Center AI Software Business (2018-2023) & (US$ Million)
Table 147. Cisco Systems Recent Developments
Table 148. Research Programs/Design for This Report
Table 149. Key Data Information from Secondary Sources
Table 150. Key Data Information from Primary Sources
LIST OF FIGURES
Figure 1. Global Contact Center AI Software Market Size Growth Rate by Type, 2018 VS 2022 VS 2029 (US$ Million)
Figure 2. Global Contact Center AI Software Market Share by Type: 2022 VS 2029
Figure 3. Cloud-Based Type Features
Figure 4. On-Premise Type Features
Figure 5. Global Contact Center AI Software Market Size Growth Rate by Application, 2018 VS 2022 VS 2029 (US$ Million)
Figure 6. Global Contact Center AI Software Market Share by Application: 2022 VS 2029
Figure 7. Banking, Financial Services, and Insurance (BFSI) Case Studies
Figure 8. Retail and Consumer Goods Case Studies
Figure 9. IT and Telecom Case Studies
Figure 10. Healthcare Case Studies
Figure 11. Travel and Hospitality Case Studies
Figure 12. Government Case Studies
Figure 13. Media and Entertainment Case Studies
Figure 14. Others Case Studies
Figure 15. Contact Center AI Software Report Years Considered
Figure 16. Global Contact Center AI Software Market Size (US$ Million), Year-over-Year: 2018-2029
Figure 17. Global Contact Center AI Software Market Size, (US$ Million), 2018 VS 2022 VS 2029
Figure 18. Global Contact Center AI Software Market Share by Region: 2022 VS 2029
Figure 19. Global Contact Center AI Software Market Share by Players in 2022
Figure 20. Global Top Contact Center AI Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Contact Center AI Software as of 2022)
Figure 21. The Top 10 and 5 Players Market Share by Contact Center AI Software Revenue in 2022
Figure 22. North America Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 23. North America Contact Center AI Software Market Share by Type (2018-2029)
Figure 24. North America Contact Center AI Software Market Share by Application (2018-2029)
Figure 25. North America Contact Center AI Software Market Share by Country (2018-2029)
Figure 26. United States Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 27. Canada Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 28. Europe Contact Center AI Software Market Size YoY (2018-2029) & (US$ Million)
Figure 29. Europe Contact Center AI Software Market Share by Type (2018-2029)
Figure 30. Europe Contact Center AI Software Market Share by Application (2018-2029)
Figure 31. Europe Contact Center AI Software Market Share by Country (2018-2029)
Figure 32. Germany Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 33. France Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 34. U.K. Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 35. Italy Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 36. Russia Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 37. Nordic Countries Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 38. China Contact Center AI Software Market Size YoY (2018-2029) & (US$ Million)
Figure 39. China Contact Center AI Software Market Share by Type (2018-2029)
Figure 40. China Contact Center AI Software Market Share by Application (2018-2029)
Figure 41. Asia Contact Center AI Software Market Size YoY (2018-2029) & (US$ Million)
Figure 42. Asia Contact Center AI Software Market Share by Type (2018-2029)
Figure 43. Asia Contact Center AI Software Market Share by Application (2018-2029)
Figure 44. Asia Contact Center AI Software Market Share by Region (2018-2029)
Figure 45. Japan Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 46. South Korea Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 47. China Taiwan Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 48. Southeast Asia Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 49. India Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 50. Australia Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 51. Middle East, Africa, and Latin America Contact Center AI Software Market Size YoY (2018-2029) & (US$ Million)
Figure 52. Middle East, Africa, and Latin America Contact Center AI Software Market Share by Type (2018-2029)
Figure 53. Middle East, Africa, and Latin America Contact Center AI Software Market Share by Application (2018-2029)
Figure 54. Middle East, Africa, and Latin America Contact Center AI Software Market Share by Country (2018-2029)
Figure 55. Brazil Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 56. Mexico Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 57. Turkey Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 58. Saudi Arabia Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 59. Israel Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 60. GCC Countries Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 61. Oracle Corporation Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 62. SAP SE Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 63. Alcatel-Lucent Enterprise Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 64. Avaya Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 65. Mitel Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 66. Nextiva Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 67. VoIP Logic Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 68. Asterisk Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 69. Elastix Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 70. NEC Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 71. RingCentral Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 72. Five9 Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 73. NICE in Contact Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 74. Aspect Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 75. 8x8 Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 76. Inteliwise Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 77. Cisco Systems Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 78. Bottom-up and Top-down Approaches for This Report
Figure 79. Data Triangulation
Figure 80. Key Executives Interviewed
Figure 1. Global Contact Center AI Software Market Size Growth Rate by Type, 2018 VS 2022 VS 2029 (US$ Million)
Figure 2. Global Contact Center AI Software Market Share by Type: 2022 VS 2029
Figure 3. Cloud-Based Type Features
Figure 4. On-Premise Type Features
Figure 5. Global Contact Center AI Software Market Size Growth Rate by Application, 2018 VS 2022 VS 2029 (US$ Million)
Figure 6. Global Contact Center AI Software Market Share by Application: 2022 VS 2029
Figure 7. Banking, Financial Services, and Insurance (BFSI) Case Studies
Figure 8. Retail and Consumer Goods Case Studies
Figure 9. IT and Telecom Case Studies
Figure 10. Healthcare Case Studies
Figure 11. Travel and Hospitality Case Studies
Figure 12. Government Case Studies
Figure 13. Media and Entertainment Case Studies
Figure 14. Others Case Studies
Figure 15. Contact Center AI Software Report Years Considered
Figure 16. Global Contact Center AI Software Market Size (US$ Million), Year-over-Year: 2018-2029
Figure 17. Global Contact Center AI Software Market Size, (US$ Million), 2018 VS 2022 VS 2029
Figure 18. Global Contact Center AI Software Market Share by Region: 2022 VS 2029
Figure 19. Global Contact Center AI Software Market Share by Players in 2022
Figure 20. Global Top Contact Center AI Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Contact Center AI Software as of 2022)
Figure 21. The Top 10 and 5 Players Market Share by Contact Center AI Software Revenue in 2022
Figure 22. North America Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 23. North America Contact Center AI Software Market Share by Type (2018-2029)
Figure 24. North America Contact Center AI Software Market Share by Application (2018-2029)
Figure 25. North America Contact Center AI Software Market Share by Country (2018-2029)
Figure 26. United States Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 27. Canada Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 28. Europe Contact Center AI Software Market Size YoY (2018-2029) & (US$ Million)
Figure 29. Europe Contact Center AI Software Market Share by Type (2018-2029)
Figure 30. Europe Contact Center AI Software Market Share by Application (2018-2029)
Figure 31. Europe Contact Center AI Software Market Share by Country (2018-2029)
Figure 32. Germany Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 33. France Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 34. U.K. Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 35. Italy Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 36. Russia Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 37. Nordic Countries Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 38. China Contact Center AI Software Market Size YoY (2018-2029) & (US$ Million)
Figure 39. China Contact Center AI Software Market Share by Type (2018-2029)
Figure 40. China Contact Center AI Software Market Share by Application (2018-2029)
Figure 41. Asia Contact Center AI Software Market Size YoY (2018-2029) & (US$ Million)
Figure 42. Asia Contact Center AI Software Market Share by Type (2018-2029)
Figure 43. Asia Contact Center AI Software Market Share by Application (2018-2029)
Figure 44. Asia Contact Center AI Software Market Share by Region (2018-2029)
Figure 45. Japan Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 46. South Korea Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 47. China Taiwan Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 48. Southeast Asia Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 49. India Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 50. Australia Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 51. Middle East, Africa, and Latin America Contact Center AI Software Market Size YoY (2018-2029) & (US$ Million)
Figure 52. Middle East, Africa, and Latin America Contact Center AI Software Market Share by Type (2018-2029)
Figure 53. Middle East, Africa, and Latin America Contact Center AI Software Market Share by Application (2018-2029)
Figure 54. Middle East, Africa, and Latin America Contact Center AI Software Market Share by Country (2018-2029)
Figure 55. Brazil Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 56. Mexico Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 57. Turkey Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 58. Saudi Arabia Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 59. Israel Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 60. GCC Countries Contact Center AI Software Market Size YoY Growth (2018-2029) & (US$ Million)
Figure 61. Oracle Corporation Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 62. SAP SE Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 63. Alcatel-Lucent Enterprise Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 64. Avaya Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 65. Mitel Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 66. Nextiva Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 67. VoIP Logic Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 68. Asterisk Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 69. Elastix Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 70. NEC Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 71. RingCentral Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 72. Five9 Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 73. NICE in Contact Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 74. Aspect Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 75. 8x8 Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 76. Inteliwise Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 77. Cisco Systems Revenue Growth Rate in Contact Center AI Software Business (2018-2023)
Figure 78. Bottom-up and Top-down Approaches for This Report
Figure 79. Data Triangulation
Figure 80. Key Executives Interviewed
