Global Computer Telephony Integration Market Size, Status and Forecast 2020-2026

August 2020 | 133 pages | ID: G5E238873DF2EN
QYResearch

Abstracts

This report focuses on the global Computer Telephony Integration status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Computer Telephony Integration development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study

• Five9
• Salesforce
• RingCentral
• Twilio
• Enghouse Interactive
• NewVoiceMedia (Vonage)
• Genesys
• Zendesk
• Freshworks
• NICE inContact
• Nextiva
• Talkdesk
• Jive Communications (LogMeIn)
• Ameyo
• Aircall
• Tenfold
• Ozonetel
• InGenius
• Cisco
• Avaya
• Bucher + Suter

Market segment by Type, the product can be split into

• Cloud Based
• On-Premise

Market segment by Application, split into

• Large Enterprises
• SMEs

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

The study objectives of this report are:

• To analyze global Computer Telephony Integration status, future forecast, growth opportunity, key market and key players.
• To present the Computer Telephony Integration development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of Computer Telephony Integration are as follows:

• History Year: 2015-2019
• Base Year: 2019
• Estimated Year: 2020
• Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Computer Telephony Integration Revenue
1.4 Market Analysis by Type
  1.4.1 Global Computer Telephony Integration Market Size Growth Rate by Type: 2020 VS 2026
  1.4.2 Cloud Based
  1.4.3 On-Premise
1.5 Market by Application
  1.5.1 Global Computer Telephony Integration Market Share by Application: 2020 VS 2026
  1.5.2 Large Enterprises
  1.5.3 SMEs
1.6 Coronavirus Disease 2019 (Covid-19): Computer Telephony Integration Industry Impact
  1.6.1 How the Covid-19 is Affecting the Computer Telephony Integration Industry
    1.6.1.1 Computer Telephony Integration Business Impact Assessment - Covid-19
    1.6.1.2 Supply Chain Challenges
    1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  1.6.2 Market Trends and Computer Telephony Integration Potential Opportunities in the COVID-19 Landscape
  1.6.3 Measures / Proposal against Covid-19
    1.6.3.1 Government Measures to Combat Covid-19 Impact
    1.6.3.2 Proposal for Computer Telephony Integration Players to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered

2 GLOBAL GROWTH TRENDS BY REGIONS

2.1 Computer Telephony Integration Market Perspective (2015-2026)
2.2 Computer Telephony Integration Growth Trends by Regions
  2.2.1 Computer Telephony Integration Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 Computer Telephony Integration Historic Market Share by Regions (2015-2020)
  2.2.3 Computer Telephony Integration Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Top Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Porter’s Five Forces Analysis
  2.3.5 Computer Telephony Integration Market Growth Strategy
  2.3.6 Primary Interviews with Key Computer Telephony Integration Players (Opinion Leaders)

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top Computer Telephony Integration Players by Market Size
  3.1.1 Global Top Computer Telephony Integration Players by Revenue (2015-2020)
  3.1.2 Global Computer Telephony Integration Revenue Market Share by Players (2015-2020)
  3.1.3 Global Computer Telephony Integration Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Computer Telephony Integration Market Concentration Ratio
  3.2.1 Global Computer Telephony Integration Market Concentration Ratio (CR5 and HHI)
  3.2.2 Global Top 10 and Top 5 Companies by Computer Telephony Integration Revenue in 2019
3.3 Computer Telephony Integration Key Players Head office and Area Served
3.4 Key Players Computer Telephony Integration Product Solution and Service
3.5 Date of Enter into Computer Telephony Integration Market
3.6 Mergers & Acquisitions, Expansion Plans

4 BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global Computer Telephony Integration Historic Market Size by Type (2015-2020)
4.2 Global Computer Telephony Integration Forecasted Market Size by Type (2021-2026)

5 COMPUTER TELEPHONY INTEGRATION BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global Computer Telephony Integration Market Size by Application (2015-2020)
5.2 Global Computer Telephony Integration Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America Computer Telephony Integration Market Size (2015-2020)
6.2 Computer Telephony Integration Key Players in North America (2019-2020)
6.3 North America Computer Telephony Integration Market Size by Type (2015-2020)
6.4 North America Computer Telephony Integration Market Size by Application (2015-2020)

7 EUROPE

7.1 Europe Computer Telephony Integration Market Size (2015-2020)
7.2 Computer Telephony Integration Key Players in Europe (2019-2020)
7.3 Europe Computer Telephony Integration Market Size by Type (2015-2020)
7.4 Europe Computer Telephony Integration Market Size by Application (2015-2020)

8 CHINA

8.1 China Computer Telephony Integration Market Size (2015-2020)
8.2 Computer Telephony Integration Key Players in China (2019-2020)
8.3 China Computer Telephony Integration Market Size by Type (2015-2020)
8.4 China Computer Telephony Integration Market Size by Application (2015-2020)

9 JAPAN

9.1 Japan Computer Telephony Integration Market Size (2015-2020)
9.2 Computer Telephony Integration Key Players in Japan (2019-2020)
9.3 Japan Computer Telephony Integration Market Size by Type (2015-2020)
9.4 Japan Computer Telephony Integration Market Size by Application (2015-2020)

10 SOUTHEAST ASIA

10.1 Southeast Asia Computer Telephony Integration Market Size (2015-2020)
10.2 Computer Telephony Integration Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Computer Telephony Integration Market Size by Type (2015-2020)
10.4 Southeast Asia Computer Telephony Integration Market Size by Application (2015-2020)

11 INDIA

11.1 India Computer Telephony Integration Market Size (2015-2020)
11.2 Computer Telephony Integration Key Players in India (2019-2020)
11.3 India Computer Telephony Integration Market Size by Type (2015-2020)
11.4 India Computer Telephony Integration Market Size by Application (2015-2020)

12 CENTRAL & SOUTH AMERICA

12.1 Central & South America Computer Telephony Integration Market Size (2015-2020)
12.2 Computer Telephony Integration Key Players in Central & South America (2019-2020)
12.3 Central & South America Computer Telephony Integration Market Size by Type (2015-2020)
12.4 Central & South America Computer Telephony Integration Market Size by Application (2015-2020)

13 KEY PLAYERS PROFILES

13.1 Five9
  13.1.1 Five9 Company Details
  13.1.2 Five9 Business Overview and Its Total Revenue
  13.1.3 Five9 Computer Telephony Integration Introduction
  13.1.4 Five9 Revenue in Computer Telephony Integration Business (2015-2020))
  13.1.5 Five9 Recent Development
13.2 Salesforce
  13.2.1 Salesforce Company Details
  13.2.2 Salesforce Business Overview and Its Total Revenue
  13.2.3 Salesforce Computer Telephony Integration Introduction
  13.2.4 Salesforce Revenue in Computer Telephony Integration Business (2015-2020)
  13.2.5 Salesforce Recent Development
13.3 RingCentral
  13.3.1 RingCentral Company Details
  13.3.2 RingCentral Business Overview and Its Total Revenue
  13.3.3 RingCentral Computer Telephony Integration Introduction
  13.3.4 RingCentral Revenue in Computer Telephony Integration Business (2015-2020)
  13.3.5 RingCentral Recent Development
13.4 Twilio
  13.4.1 Twilio Company Details
  13.4.2 Twilio Business Overview and Its Total Revenue
  13.4.3 Twilio Computer Telephony Integration Introduction
  13.4.4 Twilio Revenue in Computer Telephony Integration Business (2015-2020)
  13.4.5 Twilio Recent Development
13.5 Enghouse Interactive
  13.5.1 Enghouse Interactive Company Details
  13.5.2 Enghouse Interactive Business Overview and Its Total Revenue
  13.5.3 Enghouse Interactive Computer Telephony Integration Introduction
  13.5.4 Enghouse Interactive Revenue in Computer Telephony Integration Business (2015-2020)
  13.5.5 Enghouse Interactive Recent Development
13.6 NewVoiceMedia (Vonage)
  13.6.1 NewVoiceMedia (Vonage) Company Details
  13.6.2 NewVoiceMedia (Vonage) Business Overview and Its Total Revenue
  13.6.3 NewVoiceMedia (Vonage) Computer Telephony Integration Introduction
  13.6.4 NewVoiceMedia (Vonage) Revenue in Computer Telephony Integration Business (2015-2020)
  13.6.5 NewVoiceMedia (Vonage) Recent Development
13.7 Genesys
  13.7.1 Genesys Company Details
  13.7.2 Genesys Business Overview and Its Total Revenue
  13.7.3 Genesys Computer Telephony Integration Introduction
  13.7.4 Genesys Revenue in Computer Telephony Integration Business (2015-2020)
  13.7.5 Genesys Recent Development
13.8 Zendesk
  13.8.1 Zendesk Company Details
  13.8.2 Zendesk Business Overview and Its Total Revenue
  13.8.3 Zendesk Computer Telephony Integration Introduction
  13.8.4 Zendesk Revenue in Computer Telephony Integration Business (2015-2020)
  13.8.5 Zendesk Recent Development
13.9 Freshworks
  13.9.1 Freshworks Company Details
  13.9.2 Freshworks Business Overview and Its Total Revenue
  13.9.3 Freshworks Computer Telephony Integration Introduction
  13.9.4 Freshworks Revenue in Computer Telephony Integration Business (2015-2020)
  13.9.5 Freshworks Recent Development
13.10 NICE inContact
  13.10.1 NICE inContact Company Details
  13.10.2 NICE inContact Business Overview and Its Total Revenue
  13.10.3 NICE inContact Computer Telephony Integration Introduction
  13.10.4 NICE inContact Revenue in Computer Telephony Integration Business (2015-2020)
  13.10.5 NICE inContact Recent Development
13.11 Nextiva
  10.11.1 Nextiva Company Details
  10.11.2 Nextiva Business Overview and Its Total Revenue
  10.11.3 Nextiva Computer Telephony Integration Introduction
  10.11.4 Nextiva Revenue in Computer Telephony Integration Business (2015-2020)
  10.11.5 Nextiva Recent Development
13.12 Talkdesk
  10.12.1 Talkdesk Company Details
  10.12.2 Talkdesk Business Overview and Its Total Revenue
  10.12.3 Talkdesk Computer Telephony Integration Introduction
  10.12.4 Talkdesk Revenue in Computer Telephony Integration Business (2015-2020)
  10.12.5 Talkdesk Recent Development
13.13 Jive Communications (LogMeIn)
  10.13.1 Jive Communications (LogMeIn) Company Details
  10.13.2 Jive Communications (LogMeIn) Business Overview and Its Total Revenue
  10.13.3 Jive Communications (LogMeIn) Computer Telephony Integration Introduction
  10.13.4 Jive Communications (LogMeIn) Revenue in Computer Telephony Integration Business (2015-2020)
  10.13.5 Jive Communications (LogMeIn) Recent Development
13.14 Ameyo
  10.14.1 Ameyo Company Details
  10.14.2 Ameyo Business Overview and Its Total Revenue
  10.14.3 Ameyo Computer Telephony Integration Introduction
  10.14.4 Ameyo Revenue in Computer Telephony Integration Business (2015-2020)
  10.14.5 Ameyo Recent Development
13.15 Aircall
  10.15.1 Aircall Company Details
  10.15.2 Aircall Business Overview and Its Total Revenue
  10.15.3 Aircall Computer Telephony Integration Introduction
  10.15.4 Aircall Revenue in Computer Telephony Integration Business (2015-2020)
  10.15.5 Aircall Recent Development
13.16 Tenfold
  10.16.1 Tenfold Company Details
  10.16.2 Tenfold Business Overview and Its Total Revenue
  10.16.3 Tenfold Computer Telephony Integration Introduction
  10.16.4 Tenfold Revenue in Computer Telephony Integration Business (2015-2020)
  10.16.5 Tenfold Recent Development
13.17 Ozonetel
  10.17.1 Ozonetel Company Details
  10.17.2 Ozonetel Business Overview and Its Total Revenue
  10.17.3 Ozonetel Computer Telephony Integration Introduction
  10.17.4 Ozonetel Revenue in Computer Telephony Integration Business (2015-2020)
  10.17.5 Ozonetel Recent Development
13.18 InGenius
  10.18.1 InGenius Company Details
  10.18.2 InGenius Business Overview and Its Total Revenue
  10.18.3 InGenius Computer Telephony Integration Introduction
  10.18.4 InGenius Revenue in Computer Telephony Integration Business (2015-2020)
  10.18.5 InGenius Recent Development
13.19 Cisco
  10.19.1 Cisco Company Details
  10.19.2 Cisco Business Overview and Its Total Revenue
  10.19.3 Cisco Computer Telephony Integration Introduction
  10.19.4 Cisco Revenue in Computer Telephony Integration Business (2015-2020)
  10.19.5 Cisco Recent Development
13.20 Avaya
  10.20.1 Avaya Company Details
  10.20.2 Avaya Business Overview and Its Total Revenue
  10.20.3 Avaya Computer Telephony Integration Introduction
  10.20.4 Avaya Revenue in Computer Telephony Integration Business (2015-2020)
  10.20.5 Avaya Recent Development
13.21 Bucher + Suter
  10.21.1 Bucher + Suter Company Details
  10.21.2 Bucher + Suter Business Overview and Its Total Revenue
  10.21.3 Bucher + Suter Computer Telephony Integration Introduction
  10.21.4 Bucher + Suter Revenue in Computer Telephony Integration Business (2015-2020)
  10.21.5 Bucher + Suter Recent Development

14 ANALYST'S VIEWPOINTS/CONCLUSIONS

15 APPENDIX

15.1 Research Methodology
  15.1.1 Methodology/Research Approach
  15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. Computer Telephony Integration Key Market Segments
Table 2. Key Players Covered: Ranking by Computer Telephony Integration Revenue
Table 3. Ranking of Global Top Computer Telephony Integration Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Computer Telephony Integration Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Cloud Based
Table 6. Key Players of On-Premise
Table 7. COVID-19 Impact Global Market: (Four Computer Telephony Integration Market Size Forecast Scenarios)
Table 8. Opportunities and Trends for Computer Telephony Integration Players in the COVID-19 Landscape
Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 10. Key Regions/Countries Measures against Covid-19 Impact
Table 11. Proposal for Computer Telephony Integration Players to Combat Covid-19 Impact
Table 12. Global Computer Telephony Integration Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 13. Global Computer Telephony Integration Market Size by Regions (US$ Million): 2020 VS 2026
Table 14. Global Computer Telephony Integration Market Size by Regions (2015-2020) (US$ Million)
Table 15. Global Computer Telephony Integration Market Share by Regions (2015-2020)
Table 16. Global Computer Telephony Integration Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 17. Global Computer Telephony Integration Market Share by Regions (2021-2026)
Table 18. Market Top Trends
Table 19. Key Drivers: Impact Analysis
Table 20. Key Challenges
Table 21. Computer Telephony Integration Market Growth Strategy
Table 22. Main Points Interviewed from Key Computer Telephony Integration Players
Table 23. Global Computer Telephony Integration Revenue by Players (2015-2020) (Million US$)
Table 24. Global Computer Telephony Integration Market Share by Players (2015-2020)
Table 25. Global Top Computer Telephony Integration Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Computer Telephony Integration as of 2019)
Table 26. Global Computer Telephony Integration by Players Market Concentration Ratio (CR5 and HHI)
Table 27. Key Players Headquarters and Area Served
Table 28. Key Players Computer Telephony Integration Product Solution and Service
Table 29. Date of Enter into Computer Telephony Integration Market
Table 30. Mergers & Acquisitions, Expansion Plans
Table 31. Global Computer Telephony Integration Market Size by Type (2015-2020) (Million US$)
Table 32. Global Computer Telephony Integration Market Size Share by Type (2015-2020)
Table 33. Global Computer Telephony Integration Revenue Market Share by Type (2021-2026)
Table 34. Global Computer Telephony Integration Market Size Share by Application (2015-2020)
Table 35. Global Computer Telephony Integration Market Size by Application (2015-2020) (Million US$)
Table 36. Global Computer Telephony Integration Market Size Share by Application (2021-2026)
Table 37. North America Key Players Computer Telephony Integration Revenue (2019-2020) (Million US$)
Table 38. North America Key Players Computer Telephony Integration Market Share (2019-2020)
Table 39. North America Computer Telephony Integration Market Size by Type (2015-2020) (Million US$)
Table 40. North America Computer Telephony Integration Market Share by Type (2015-2020)
Table 41. North America Computer Telephony Integration Market Size by Application (2015-2020) (Million US$)
Table 42. North America Computer Telephony Integration Market Share by Application (2015-2020)
Table 43. Europe Key Players Computer Telephony Integration Revenue (2019-2020) (Million US$)
Table 44. Europe Key Players Computer Telephony Integration Market Share (2019-2020)
Table 45. Europe Computer Telephony Integration Market Size by Type (2015-2020) (Million US$)
Table 46. Europe Computer Telephony Integration Market Share by Type (2015-2020)
Table 47. Europe Computer Telephony Integration Market Size by Application (2015-2020) (Million US$)
Table 48. Europe Computer Telephony Integration Market Share by Application (2015-2020)
Table 49. China Key Players Computer Telephony Integration Revenue (2019-2020) (Million US$)
Table 50. China Key Players Computer Telephony Integration Market Share (2019-2020)
Table 51. China Computer Telephony Integration Market Size by Type (2015-2020) (Million US$)
Table 52. China Computer Telephony Integration Market Share by Type (2015-2020)
Table 53. China Computer Telephony Integration Market Size by Application (2015-2020) (Million US$)
Table 54. China Computer Telephony Integration Market Share by Application (2015-2020)
Table 55. Japan Key Players Computer Telephony Integration Revenue (2019-2020) (Million US$)
Table 56. Japan Key Players Computer Telephony Integration Market Share (2019-2020)
Table 57. Japan Computer Telephony Integration Market Size by Type (2015-2020) (Million US$)
Table 58. Japan Computer Telephony Integration Market Share by Type (2015-2020)
Table 59. Japan Computer Telephony Integration Market Size by Application (2015-2020) (Million US$)
Table 60. Japan Computer Telephony Integration Market Share by Application (2015-2020)
Table 61. Southeast Asia Key Players Computer Telephony Integration Revenue (2019-2020) (Million US$)
Table 62. Southeast Asia Key Players Computer Telephony Integration Market Share (2019-2020)
Table 63. Southeast Asia Computer Telephony Integration Market Size by Type (2015-2020) (Million US$)
Table 64. Southeast Asia Computer Telephony Integration Market Share by Type (2015-2020)
Table 65. Southeast Asia Computer Telephony Integration Market Size by Application (2015-2020) (Million US$)
Table 66. Southeast Asia Computer Telephony Integration Market Share by Application (2015-2020)
Table 67. India Key Players Computer Telephony Integration Revenue (2019-2020) (Million US$)
Table 68. India Key Players Computer Telephony Integration Market Share (2019-2020)
Table 69. India Computer Telephony Integration Market Size by Type (2015-2020) (Million US$)
Table 70. India Computer Telephony Integration Market Share by Type (2015-2020)
Table 71. India Computer Telephony Integration Market Size by Application (2015-2020) (Million US$)
Table 72. India Computer Telephony Integration Market Share by Application (2015-2020)
Table 73. Central & South America Key Players Computer Telephony Integration Revenue (2019-2020) (Million US$)
Table 74. Central & South America Key Players Computer Telephony Integration Market Share (2019-2020)
Table 75. Central & South America Computer Telephony Integration Market Size by Type (2015-2020) (Million US$)
Table 76. Central & South America Computer Telephony Integration Market Share by Type (2015-2020)
Table 77. Central & South America Computer Telephony Integration Market Size by Application (2015-2020) (Million US$)
Table 78. Central & South America Computer Telephony Integration Market Share by Application (2015-2020)
Table 79. Five9 Company Details
Table 80. Five9 Business Overview
Table 81. Five9 Product
Table 82. Five9 Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 83. Five9 Recent Development
Table 84. Salesforce Company Details
Table 85. Salesforce Business Overview
Table 86. Salesforce Product
Table 87. Salesforce Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 88. Salesforce Recent Development
Table 89. RingCentral Company Details
Table 90. RingCentral Business Overview
Table 91. RingCentral Product
Table 92. RingCentral Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 93. RingCentral Recent Development
Table 94. Twilio Company Details
Table 95. Twilio Business Overview
Table 96. Twilio Product
Table 97. Twilio Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 98. Twilio Recent Development
Table 99. Enghouse Interactive Company Details
Table 100. Enghouse Interactive Business Overview
Table 101. Enghouse Interactive Product
Table 102. Enghouse Interactive Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 103. Enghouse Interactive Recent Development
Table 104. NewVoiceMedia (Vonage) Company Details
Table 105. NewVoiceMedia (Vonage) Business Overview
Table 106. NewVoiceMedia (Vonage) Product
Table 107. NewVoiceMedia (Vonage) Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 108. NewVoiceMedia (Vonage) Recent Development
Table 109. Genesys Company Details
Table 110. Genesys Business Overview
Table 111. Genesys Product
Table 112. Genesys Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 113. Genesys Recent Development
Table 114. Zendesk Business Overview
Table 115. Zendesk Product
Table 116. Zendesk Company Details
Table 117. Zendesk Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 118. Zendesk Recent Development
Table 119. Freshworks Company Details
Table 120. Freshworks Business Overview
Table 121. Freshworks Product
Table 122. Freshworks Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 123. Freshworks Recent Development
Table 124. NICE inContact Company Details
Table 125. NICE inContact Business Overview
Table 126. NICE inContact Product
Table 127. NICE inContact Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 128. NICE inContact Recent Development
Table 129. Nextiva Company Details
Table 130. Nextiva Business Overview
Table 131. Nextiva Product
Table 132. Nextiva Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 133. Nextiva Recent Development
Table 134. Talkdesk Company Details
Table 135. Talkdesk Business Overview
Table 136. Talkdesk Product
Table 137. Talkdesk Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 138. Talkdesk Recent Development
Table 139. Jive Communications (LogMeIn) Company Details
Table 140. Jive Communications (LogMeIn) Business Overview
Table 141. Jive Communications (LogMeIn) Product
Table 142. Jive Communications (LogMeIn) Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 143. Jive Communications (LogMeIn) Recent Development
Table 144. Ameyo Company Details
Table 145. Ameyo Business Overview
Table 146. Ameyo Product
Table 147. Ameyo Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 148. Ameyo Recent Development
Table 149. Aircall Company Details
Table 150. Aircall Business Overview
Table 151. Aircall Product
Table 152. Aircall Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 153. Aircall Recent Development
Table 154. Tenfold Company Details
Table 155. Tenfold Business Overview
Table 156. Tenfold Product
Table 157. Tenfold Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 158. Tenfold Recent Development
Table 159. Ozonetel Company Details
Table 160. Ozonetel Business Overview
Table 161. Ozonetel Product
Table 162. Ozonetel Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 163. Ozonetel Recent Development
Table 164. InGenius Company Details
Table 165. InGenius Business Overview
Table 166. InGenius Product
Table 167. InGenius Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 168. InGenius Recent Development
Table 169. Cisco Company Details
Table 170. Cisco Business Overview
Table 171. Cisco Product
Table 172. Cisco Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 173. Cisco Recent Development
Table 174. Avaya Company Details
Table 175. Avaya Business Overview
Table 176. Avaya Product
Table 177. Avaya Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 178. Avaya Recent Development
Table 179. Bucher + Suter Company Details
Table 180. Bucher + Suter Business Overview
Table 181. Bucher + Suter Product
Table 182. Bucher + Suter Revenue in Computer Telephony Integration Business (2015-2020) (Million US$)
Table 183. Bucher + Suter Recent Development
Table 184. Research Programs/Design for This Report
Table 185. Key Data Information from Secondary Sources
Table 186. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global Computer Telephony Integration Market Share by Type: 2020 VS 2026
Figure 2. Cloud Based Features
Figure 3. On-Premise Features
Figure 4. Global Computer Telephony Integration Market Share by Application: 2020 VS 2026
Figure 5. Large Enterprises Case Studies
Figure 6. SMEs Case Studies
Figure 7. Computer Telephony Integration Report Years Considered
Figure 8. Global Computer Telephony Integration Market Size YoY Growth 2015-2026 (US$ Million)
Figure 9. Global Computer Telephony Integration Market Share by Regions: 2020 VS 2026
Figure 10. Global Computer Telephony Integration Market Share by Regions (2021-2026)
Figure 11. Porter's Five Forces Analysis
Figure 12. Global Computer Telephony Integration Market Share by Players in 2019
Figure 13. Global Top Computer Telephony Integration Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Computer Telephony Integration as of 2019
Figure 14. The Top 10 and 5 Players Market Share by Computer Telephony Integration Revenue in 2019
Figure 15. North America Computer Telephony Integration Market Size YoY Growth (2015-2020) (Million US$)
Figure 16. Europe Computer Telephony Integration Market Size YoY Growth (2015-2020) (Million US$)
Figure 17. China Computer Telephony Integration Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. Japan Computer Telephony Integration Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Southeast Asia Computer Telephony Integration Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. India Computer Telephony Integration Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Central & South America Computer Telephony Integration Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Five9 Total Revenue (US$ Million): 2019 Compared with 2018
Figure 23. Five9 Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 24. Salesforce Total Revenue (US$ Million): 2019 Compared with 2018
Figure 25. Salesforce Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 26. RingCentral Total Revenue (US$ Million): 2019 Compared with 2018
Figure 27. RingCentral Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 28. Twilio Total Revenue (US$ Million): 2019 Compared with 2018
Figure 29. Twilio Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 30. Enghouse Interactive Total Revenue (US$ Million): 2019 Compared with 2018
Figure 31. Enghouse Interactive Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 32. NewVoiceMedia (Vonage) Total Revenue (US$ Million): 2019 Compared with 2018
Figure 33. NewVoiceMedia (Vonage) Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 34. Genesys Total Revenue (US$ Million): 2019 Compared with 2018
Figure 35. Genesys Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 36. Zendesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 37. Zendesk Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 38. Freshworks Total Revenue (US$ Million): 2019 Compared with 2018
Figure 39. Freshworks Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 40. NICE inContact Total Revenue (US$ Million): 2019 Compared with 2018
Figure 41. NICE inContact Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 42. Nextiva Total Revenue (US$ Million): 2019 Compared with 2018
Figure 43. Nextiva Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 44. Talkdesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 45. Talkdesk Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 46. Jive Communications (LogMeIn) Total Revenue (US$ Million): 2019 Compared with 2018
Figure 47. Jive Communications (LogMeIn) Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 48. Ameyo Total Revenue (US$ Million): 2019 Compared with 2018
Figure 49. Ameyo Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 50. Aircall Total Revenue (US$ Million): 2019 Compared with 2018
Figure 51. Aircall Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 52. Tenfold Total Revenue (US$ Million): 2019 Compared with 2018
Figure 53. Tenfold Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 54. Ozonetel Total Revenue (US$ Million): 2019 Compared with 2018
Figure 55. Ozonetel Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 56. InGenius Total Revenue (US$ Million): 2019 Compared with 2018
Figure 57. InGenius Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 58. Cisco Total Revenue (US$ Million): 2019 Compared with 2018
Figure 59. Cisco Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 60. Avaya Total Revenue (US$ Million): 2019 Compared with 2018
Figure 61. Avaya Revenue Growth Rate in Computer Telephony Integration Business (2015-2020)
Figure 62. Bottom-up and Top-down Approaches for This Report
Figure 63. Data Triangulation
Figure 64. Key Executives Interviewed