Global Community Software Market Research Report 2024(Status and Outlook)

January 2024 | 105 pages | ID: G5EC9F23E820EN
Bosson Research

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Report Overview

Community software refers to any software that allows users to interact and share data. It as also known as social software, collaboration software and groupware. It is usually associated with individuals who are not physically located in the same place, but instead work together online.

This report provides a deep insight into the global Community Software market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, SWOT analysis, value chain analysis, etc.

The analysis helps the reader to shape the competition within the industries and strategies for the competitive environment to enhance the potential profit. Furthermore, it provides a simple framework for evaluating and accessing the position of the business organization. The report structure also focuses on the competitive landscape of the Global Community Software Market, this report introduces in detail the market share, market performance, product situation, operation situation, etc. of the main players, which helps the readers in the industry to identify the main competitors and deeply understand the competition pattern of the market.

In a word, this report is a must-read for industry players, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the Community Software market in any manner.

Global Community Software Market: Market Segmentation Analysis

The research report includes specific segments by region (country), manufacturers, Type, and Application. Market segmentation creates subsets of a market based on product type, end-user or application, Geographic, and other factors. By understanding the market segments, the decision-maker can leverage this targeting in the product, sales, and marketing strategies. Market segments can power your product development cycles by informing how you create product offerings for different segments.

Key Company

Salesforce.com

Telligent Systems

Zendesk

Hivebrite

ToucanTech

Zoho

VeryConnect

TidyHQ

Chaordix

AnswerHub

Webligo Developments

Market Segmentation (by Type)

On-premise

Cloud-based

Market Segmentation (by Application)

Personal

Enterprises

Others

Geographic Segmentation
  • North America (USA, Canada, Mexico)
  • Europe (Germany, UK, France, Russia, Italy, Rest of Europe)
  • Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Rest of Asia-Pacific)
  • South America (Brazil, Argentina, Columbia, Rest of South America)
  • The Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Rest of MEA)
Key Benefits of This Market Research:
  • Industry drivers, restraints, and opportunities covered in the study
  • Neutral perspective on the market performance
  • Recent industry trends and developments
  • Competitive landscape & strategies of key players
  • Potential & niche segments and regions exhibiting promising growth covered
  • Historical, current, and projected market size, in terms of value
  • In-depth analysis of the Community Software Market
  • Overview of the regional outlook of the Community Software Market:
Key Reasons to Buy this Report:
  • Access to date statistics compiled by our researchers. These provide you with historical and forecast data, which is analyzed to tell you why your market is set to change
  • This enables you to anticipate market changes to remain ahead of your competitors
  • You will be able to copy data from the Excel spreadsheet straight into your marketing plans, business presentations, or other strategic documents
  • The concise analysis, clear graph, and table format will enable you to pinpoint the information you require quickly
  • Provision of market value (USD Billion) data for each segment and sub-segment
  • Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
  • Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
  • Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled
  • Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players
  • The current as well as the future market outlook of the industry concerning recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
  • Includes in-depth analysis of the market from various perspectives through Porter’s five forces analysis
  • Provides insight into the market through Value Chain
  • Market dynamics scenario, along with growth opportunities of the market in the years to come
  • 6-month post-sales analyst support
Customization of the Report

In case of any queries or customization requirements, please connect with our sales team, who will ensure that your requirements are met.

Chapter Outline

Chapter 1 mainly introduces the statistical scope of the report, market division standards, and market research methods.

Chapter 2 is an executive summary of different market segments (by region, product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the Community Software Market and its likely evolution in the short to mid-term, and long term.

Chapter 3 makes a detailed analysis of the market's competitive landscape of the market and provides the market share, capacity, output, price, latest development plan, merger, and acquisition information of the main manufacturers in the market.

Chapter 4 is the analysis of the whole market industrial chain, including the upstream and downstream of the industry, as well as Porter's five forces analysis.

Chapter 5 introduces the latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.

Chapter 6 provides the analysis of various market segments according to product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 7 provides the analysis of various market segments according to application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 8 provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.

Chapter 9 introduces the basic situation of the main companies in the market in detail, including product sales revenue, sales volume, price, gross profit margin, market share, product introduction, recent development, etc.

Chapter 10 provides a quantitative analysis of the market size and development potential of each region in the next five years.

Chapter 11 provides a quantitative analysis of the market size and development potential of each market segment (product type and application) in the next five years.

Chapter 12 is the main points and conclusions of the report.
1 RESEARCH METHODOLOGY AND STATISTICAL SCOPE

1.1 Market Definition and Statistical Scope of Community Software
1.2 Key Market Segments
  1.2.1 Community Software Segment by Type
  1.2.2 Community Software Segment by Application
1.3 Methodology & Sources of Information
  1.3.1 Research Methodology
  1.3.2 Research Process
  1.3.3 Market Breakdown and Data Triangulation
  1.3.4 Base Year
  1.3.5 Report Assumptions & Caveats

2 COMMUNITY SOFTWARE MARKET OVERVIEW

2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region

3 COMMUNITY SOFTWARE MARKET COMPETITIVE LANDSCAPE

3.1 Global Community Software Revenue Market Share by Company (2019-2024)
3.2 Community Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Community Software Market Size Sites, Area Served, Product Type
3.4 Community Software Market Competitive Situation and Trends
  3.4.1 Community Software Market Concentration Rate
  3.4.2 Global 5 and 10 Largest Community Software Players Market Share by Revenue
  3.4.3 Mergers & Acquisitions, Expansion

4 COMMUNITY SOFTWARE VALUE CHAIN ANALYSIS

4.1 Community Software Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis

5 THE DEVELOPMENT AND DYNAMICS OF COMMUNITY SOFTWARE MARKET

5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
  5.5.1 Mergers & Acquisitions
  5.5.2 Expansions
  5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies

6 COMMUNITY SOFTWARE MARKET SEGMENTATION BY TYPE

6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Community Software Market Size Market Share by Type (2019-2024)
6.3 Global Community Software Market Size Growth Rate by Type (2019-2024)

7 COMMUNITY SOFTWARE MARKET SEGMENTATION BY APPLICATION

7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Community Software Market Size (M USD) by Application (2019-2024)
7.3 Global Community Software Market Size Growth Rate by Application (2019-2024)

8 COMMUNITY SOFTWARE MARKET SEGMENTATION BY REGION

8.1 Global Community Software Market Size by Region
  8.1.1 Global Community Software Market Size by Region
  8.1.2 Global Community Software Market Size Market Share by Region
8.2 North America
  8.2.1 North America Community Software Market Size by Country
  8.2.2 U.S.
  8.2.3 Canada
  8.2.4 Mexico
8.3 Europe
  8.3.1 Europe Community Software Market Size by Country
  8.3.2 Germany
  8.3.3 France
  8.3.4 U.K.
  8.3.5 Italy
  8.3.6 Russia
8.4 Asia Pacific
  8.4.1 Asia Pacific Community Software Market Size by Region
  8.4.2 China
  8.4.3 Japan
  8.4.4 South Korea
  8.4.5 India
  8.4.6 Southeast Asia
8.5 South America
  8.5.1 South America Community Software Market Size by Country
  8.5.2 Brazil
  8.5.3 Argentina
  8.5.4 Columbia
8.6 Middle East and Africa
  8.6.1 Middle East and Africa Community Software Market Size by Region
  8.6.2 Saudi Arabia
  8.6.3 UAE
  8.6.4 Egypt
  8.6.5 Nigeria
  8.6.6 South Africa

9 KEY COMPANIES PROFILE

9.1 Salesforce.com
  9.1.1 Salesforce.com Community Software Basic Information
  9.1.2 Salesforce.com Community Software Product Overview
  9.1.3 Salesforce.com Community Software Product Market Performance
  9.1.4 Salesforce.com Community Software SWOT Analysis
  9.1.5 Salesforce.com Business Overview
  9.1.6 Salesforce.com Recent Developments
9.2 Telligent Systems
  9.2.1 Telligent Systems Community Software Basic Information
  9.2.2 Telligent Systems Community Software Product Overview
  9.2.3 Telligent Systems Community Software Product Market Performance
  9.2.4 Salesforce.com Community Software SWOT Analysis
  9.2.5 Telligent Systems Business Overview
  9.2.6 Telligent Systems Recent Developments
9.3 Zendesk
  9.3.1 Zendesk Community Software Basic Information
  9.3.2 Zendesk Community Software Product Overview
  9.3.3 Zendesk Community Software Product Market Performance
  9.3.4 Salesforce.com Community Software SWOT Analysis
  9.3.5 Zendesk Business Overview
  9.3.6 Zendesk Recent Developments
9.4 Hivebrite
  9.4.1 Hivebrite Community Software Basic Information
  9.4.2 Hivebrite Community Software Product Overview
  9.4.3 Hivebrite Community Software Product Market Performance
  9.4.4 Hivebrite Business Overview
  9.4.5 Hivebrite Recent Developments
9.5 ToucanTech
  9.5.1 ToucanTech Community Software Basic Information
  9.5.2 ToucanTech Community Software Product Overview
  9.5.3 ToucanTech Community Software Product Market Performance
  9.5.4 ToucanTech Business Overview
  9.5.5 ToucanTech Recent Developments
9.6 Zoho
  9.6.1 Zoho Community Software Basic Information
  9.6.2 Zoho Community Software Product Overview
  9.6.3 Zoho Community Software Product Market Performance
  9.6.4 Zoho Business Overview
  9.6.5 Zoho Recent Developments
9.7 VeryConnect
  9.7.1 VeryConnect Community Software Basic Information
  9.7.2 VeryConnect Community Software Product Overview
  9.7.3 VeryConnect Community Software Product Market Performance
  9.7.4 VeryConnect Business Overview
  9.7.5 VeryConnect Recent Developments
9.8 TidyHQ
  9.8.1 TidyHQ Community Software Basic Information
  9.8.2 TidyHQ Community Software Product Overview
  9.8.3 TidyHQ Community Software Product Market Performance
  9.8.4 TidyHQ Business Overview
  9.8.5 TidyHQ Recent Developments
9.9 Chaordix
  9.9.1 Chaordix Community Software Basic Information
  9.9.2 Chaordix Community Software Product Overview
  9.9.3 Chaordix Community Software Product Market Performance
  9.9.4 Chaordix Business Overview
  9.9.5 Chaordix Recent Developments
9.10 AnswerHub
  9.10.1 AnswerHub Community Software Basic Information
  9.10.2 AnswerHub Community Software Product Overview
  9.10.3 AnswerHub Community Software Product Market Performance
  9.10.4 AnswerHub Business Overview
  9.10.5 AnswerHub Recent Developments
9.11 Webligo Developments
  9.11.1 Webligo Developments Community Software Basic Information
  9.11.2 Webligo Developments Community Software Product Overview
  9.11.3 Webligo Developments Community Software Product Market Performance
  9.11.4 Webligo Developments Business Overview
  9.11.5 Webligo Developments Recent Developments

10 COMMUNITY SOFTWARE REGIONAL MARKET FORECAST

10.1 Global Community Software Market Size Forecast
10.2 Global Community Software Market Forecast by Region
  10.2.1 North America Market Size Forecast by Country
  10.2.2 Europe Community Software Market Size Forecast by Country
  10.2.3 Asia Pacific Community Software Market Size Forecast by Region
  10.2.4 South America Community Software Market Size Forecast by Country
  10.2.5 Middle East and Africa Forecasted Consumption of Community Software by Country

11 FORECAST MARKET BY TYPE AND BY APPLICATION (2025-2030)

11.1 Global Community Software Market Forecast by Type (2025-2030)
11.2 Global Community Software Market Forecast by Application (2025-2030)

12 CONCLUSION AND KEY FINDINGS

LIST OF TABLES

Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. Community Software Market Size Comparison by Region (M USD)
Table 5. Global Community Software Revenue (M USD) by Company (2019-2024)
Table 6. Global Community Software Revenue Share by Company (2019-2024)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Community Software as of 2022)
Table 8. Company Community Software Market Size Sites and Area Served
Table 9. Company Community Software Product Type
Table 10. Global Community Software Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of Community Software
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. Community Software Market Challenges
Table 18. Global Community Software Market Size by Type (M USD)
Table 19. Global Community Software Market Size (M USD) by Type (2019-2024)
Table 20. Global Community Software Market Size Share by Type (2019-2024)
Table 21. Global Community Software Market Size Growth Rate by Type (2019-2024)
Table 22. Global Community Software Market Size by Application
Table 23. Global Community Software Market Size by Application (2019-2024) & (M USD)
Table 24. Global Community Software Market Share by Application (2019-2024)
Table 25. Global Community Software Market Size Growth Rate by Application (2019-2024)
Table 26. Global Community Software Market Size by Region (2019-2024) & (M USD)
Table 27. Global Community Software Market Size Market Share by Region (2019-2024)
Table 28. North America Community Software Market Size by Country (2019-2024) & (M USD)
Table 29. Europe Community Software Market Size by Country (2019-2024) & (M USD)
Table 30. Asia Pacific Community Software Market Size by Region (2019-2024) & (M USD)
Table 31. South America Community Software Market Size by Country (2019-2024) & (M USD)
Table 32. Middle East and Africa Community Software Market Size by Region (2019-2024) & (M USD)
Table 33. Salesforce.com Community Software Basic Information
Table 34. Salesforce.com Community Software Product Overview
Table 35. Salesforce.com Community Software Revenue (M USD) and Gross Margin (2019-2024)
Table 36. Salesforce.com Community Software SWOT Analysis
Table 37. Salesforce.com Business Overview
Table 38. Salesforce.com Recent Developments
Table 39. Telligent Systems Community Software Basic Information
Table 40. Telligent Systems Community Software Product Overview
Table 41. Telligent Systems Community Software Revenue (M USD) and Gross Margin (2019-2024)
Table 42. Salesforce.com Community Software SWOT Analysis
Table 43. Telligent Systems Business Overview
Table 44. Telligent Systems Recent Developments
Table 45. Zendesk Community Software Basic Information
Table 46. Zendesk Community Software Product Overview
Table 47. Zendesk Community Software Revenue (M USD) and Gross Margin (2019-2024)
Table 48. Salesforce.com Community Software SWOT Analysis
Table 49. Zendesk Business Overview
Table 50. Zendesk Recent Developments
Table 51. Hivebrite Community Software Basic Information
Table 52. Hivebrite Community Software Product Overview
Table 53. Hivebrite Community Software Revenue (M USD) and Gross Margin (2019-2024)
Table 54. Hivebrite Business Overview
Table 55. Hivebrite Recent Developments
Table 56. ToucanTech Community Software Basic Information
Table 57. ToucanTech Community Software Product Overview
Table 58. ToucanTech Community Software Revenue (M USD) and Gross Margin (2019-2024)
Table 59. ToucanTech Business Overview
Table 60. ToucanTech Recent Developments
Table 61. Zoho Community Software Basic Information
Table 62. Zoho Community Software Product Overview
Table 63. Zoho Community Software Revenue (M USD) and Gross Margin (2019-2024)
Table 64. Zoho Business Overview
Table 65. Zoho Recent Developments
Table 66. VeryConnect Community Software Basic Information
Table 67. VeryConnect Community Software Product Overview
Table 68. VeryConnect Community Software Revenue (M USD) and Gross Margin (2019-2024)
Table 69. VeryConnect Business Overview
Table 70. VeryConnect Recent Developments
Table 71. TidyHQ Community Software Basic Information
Table 72. TidyHQ Community Software Product Overview
Table 73. TidyHQ Community Software Revenue (M USD) and Gross Margin (2019-2024)
Table 74. TidyHQ Business Overview
Table 75. TidyHQ Recent Developments
Table 76. Chaordix Community Software Basic Information
Table 77. Chaordix Community Software Product Overview
Table 78. Chaordix Community Software Revenue (M USD) and Gross Margin (2019-2024)
Table 79. Chaordix Business Overview
Table 80. Chaordix Recent Developments
Table 81. AnswerHub Community Software Basic Information
Table 82. AnswerHub Community Software Product Overview
Table 83. AnswerHub Community Software Revenue (M USD) and Gross Margin (2019-2024)
Table 84. AnswerHub Business Overview
Table 85. AnswerHub Recent Developments
Table 86. Webligo Developments Community Software Basic Information
Table 87. Webligo Developments Community Software Product Overview
Table 88. Webligo Developments Community Software Revenue (M USD) and Gross Margin (2019-2024)
Table 89. Webligo Developments Business Overview
Table 90. Webligo Developments Recent Developments
Table 91. Global Community Software Market Size Forecast by Region (2025-2030) & (M USD)
Table 92. North America Community Software Market Size Forecast by Country (2025-2030) & (M USD)
Table 93. Europe Community Software Market Size Forecast by Country (2025-2030) & (M USD)
Table 94. Asia Pacific Community Software Market Size Forecast by Region (2025-2030) & (M USD)
Table 95. South America Community Software Market Size Forecast by Country (2025-2030) & (M USD)
Table 96. Middle East and Africa Community Software Market Size Forecast by Country (2025-2030) & (M USD)
Table 97. Global Community Software Market Size Forecast by Type (2025-2030) & (M USD)
Table 98. Global Community Software Market Size Forecast by Application (2025-2030) & (M USD)

LIST OF FIGURES

Figure 1. Industrial Chain of Community Software
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global Community Software Market Size (M USD), 2019-2030
Figure 5. Global Community Software Market Size (M USD) (2019-2030)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. Community Software Market Size by Country (M USD)
Figure 10. Global Community Software Revenue Share by Company in 2023
Figure 11. Community Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by Community Software Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global Community Software Market Share by Type
Figure 15. Market Size Share of Community Software by Type (2019-2024)
Figure 16. Market Size Market Share of Community Software by Type in 2022
Figure 17. Global Community Software Market Size Growth Rate by Type (2019-2024)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global Community Software Market Share by Application
Figure 20. Global Community Software Market Share by Application (2019-2024)
Figure 21. Global Community Software Market Share by Application in 2022
Figure 22. Global Community Software Market Size Growth Rate by Application (2019-2024)
Figure 23. Global Community Software Market Size Market Share by Region (2019-2024)
Figure 24. North America Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 25. North America Community Software Market Size Market Share by Country in 2023
Figure 26. U.S. Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 27. Canada Community Software Market Size (M USD) and Growth Rate (2019-2024)
Figure 28. Mexico Community Software Market Size (Units) and Growth Rate (2019-2024)
Figure 29. Europe Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 30. Europe Community Software Market Size Market Share by Country in 2023
Figure 31. Germany Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 32. France Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 33. U.K. Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 34. Italy Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 35. Russia Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 36. Asia Pacific Community Software Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific Community Software Market Size Market Share by Region in 2023
Figure 38. China Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 39. Japan Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 40. South Korea Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 41. India Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 42. Southeast Asia Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 43. South America Community Software Market Size and Growth Rate (M USD)
Figure 44. South America Community Software Market Size Market Share by Country in 2023
Figure 45. Brazil Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 46. Argentina Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 47. Columbia Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 48. Middle East and Africa Community Software Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa Community Software Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 51. UAE Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 52. Egypt Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 53. Nigeria Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 54. South Africa Community Software Market Size and Growth Rate (2019-2024) & (M USD)
Figure 55. Global Community Software Market Size Forecast by Value (2019-2030) & (M USD)
Figure 56. Global Community Software Market Share Forecast by Type (2025-2030)
Figure 57. Global Community Software Market Share Forecast by Application (2025-2030)


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