Global Cloud IT Service Management (ITSM) Market Research Report 2024, Forecast to 2032
Report Overview
ITSM focuses on the management of the IT infrastructure, including hardware, software, processes, and services. While these services can be delivered independently, you'll find more value from solutions that combine capabilities for essential business functions, such as the delivery of business services, support for agile development and DevOps , and support for cloud services.
The global Cloud IT Service Management (ITSM) market size was estimated at USD 2511 million in 2023 and is projected to reach USD 3512.55 million by 2032, exhibiting a CAGR of 3.80% during the forecast period.
North America Cloud IT Service Management (ITSM) market size was estimated at USD 697.61 million in 2023, at a CAGR of 3.26% during the forecast period of 2024 through 2032.
This report provides a deep insight into the global Cloud IT Service Management (ITSM) market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, SWOT analysis, value chain analysis, etc.
The analysis helps the reader to shape the competition within the industries and strategies for the competitive environment to enhance the potential profit. Furthermore, it provides a simple framework for evaluating and accessing the position of the business organization. The report structure also focuses on the competitive landscape of the Global Cloud IT Service Management (ITSM) Market, this report introduces in detail the market share, market performance, product situation, operation situation, etc. of the main players, which helps the readers in the industry to identify the main competitors and deeply understand the competition pattern of the market.
In a word, this report is a must-read for industry players, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the Cloud IT Service Management (ITSM) market in any manner.
Global Cloud IT Service Management (ITSM) Market: Market Segmentation Analysis
The research report includes specific segments by region (country), manufacturers, Type, and Application. Market segmentation creates subsets of a market based on product type, end-user or application, Geographic, and other factors. By understanding the market segments, the decision-maker can leverage this targeting in the product, sales, and marketing strategies. Market segments can power your product development cycles by informing how you create product offerings for different segments.
Key Company
ServiceNow
HPE
IBM
BMC Software
CA Technologies
Cherwell Software
Ivanti
Citrix Systems
Hornbill
Axios Systems
Efecte
ManageEngine
EasyVista
Atlassian
Alemba
SysAid
Microsoft
LogMein
Micro Focus
Freshworks
Market Segmentation (by Type)
Service Portfolio Management
Configuration & Change Management
Operations & Performance Management
Market Segmentation (by Application)
BFSI
IT & Telecommunication
Retail & Consumer Goods
Geographic Segmentation
In case of any queries or customization requirements, please connect with our sales team, who will ensure that your requirements are met.
Chapter Outline
Chapter 1 mainly introduces the statistical scope of the report, market division standards, and market research methods.
Chapter 2 is an executive summary of different market segments (by region, product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the Cloud IT Service Management (ITSM) Market and its likely evolution in the short to mid-term, and long term.
Chapter 3 makes a detailed analysis of the market's competitive landscape of the market and provides the market share, capacity, output, price, latest development plan, merger, and acquisition information of the main manufacturers in the market.
Chapter 4 is the analysis of the whole market industrial chain, including the upstream and downstream of the industry, as well as Porter's five forces analysis.
Chapter 5 introduces the latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 6 provides the analysis of various market segments according to product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 7 provides the analysis of various market segments according to application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 8 provides a quantitative analysis of the market size and development potential of each region from the consumer side and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 9 shares the main producing countries of Cloud IT Service Management (ITSM), their output value, profit level, regional supply, production capacity layout, etc. from the supply side.
Chapter 10 introduces the basic situation of the main companies in the market in detail, including product sales revenue, sales volume, price, gross profit margin, market share, product introduction, recent development, etc.
Chapter 11 provides a quantitative analysis of the market size and development potential of each region during the forecast period.
Chapter 12 provides a quantitative analysis of the market size and development potential of each market segment during the forecast period.
Chapter 13 is the main points and conclusions of the report.
ITSM focuses on the management of the IT infrastructure, including hardware, software, processes, and services. While these services can be delivered independently, you'll find more value from solutions that combine capabilities for essential business functions, such as the delivery of business services, support for agile development and DevOps , and support for cloud services.
The global Cloud IT Service Management (ITSM) market size was estimated at USD 2511 million in 2023 and is projected to reach USD 3512.55 million by 2032, exhibiting a CAGR of 3.80% during the forecast period.
North America Cloud IT Service Management (ITSM) market size was estimated at USD 697.61 million in 2023, at a CAGR of 3.26% during the forecast period of 2024 through 2032.
This report provides a deep insight into the global Cloud IT Service Management (ITSM) market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, SWOT analysis, value chain analysis, etc.
The analysis helps the reader to shape the competition within the industries and strategies for the competitive environment to enhance the potential profit. Furthermore, it provides a simple framework for evaluating and accessing the position of the business organization. The report structure also focuses on the competitive landscape of the Global Cloud IT Service Management (ITSM) Market, this report introduces in detail the market share, market performance, product situation, operation situation, etc. of the main players, which helps the readers in the industry to identify the main competitors and deeply understand the competition pattern of the market.
In a word, this report is a must-read for industry players, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the Cloud IT Service Management (ITSM) market in any manner.
Global Cloud IT Service Management (ITSM) Market: Market Segmentation Analysis
The research report includes specific segments by region (country), manufacturers, Type, and Application. Market segmentation creates subsets of a market based on product type, end-user or application, Geographic, and other factors. By understanding the market segments, the decision-maker can leverage this targeting in the product, sales, and marketing strategies. Market segments can power your product development cycles by informing how you create product offerings for different segments.
Key Company
ServiceNow
HPE
IBM
BMC Software
CA Technologies
Cherwell Software
Ivanti
Citrix Systems
Hornbill
Axios Systems
Efecte
ManageEngine
EasyVista
Atlassian
Alemba
SysAid
Microsoft
LogMein
Micro Focus
Freshworks
Market Segmentation (by Type)
Service Portfolio Management
Configuration & Change Management
Operations & Performance Management
Market Segmentation (by Application)
BFSI
IT & Telecommunication
Retail & Consumer Goods
Geographic Segmentation
- North America (USA, Canada, Mexico)
- Europe (Germany, UK, France, Russia, Italy, Rest of Europe)
- Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Rest of Asia-Pacific)
- South America (Brazil, Argentina, Columbia, Rest of South America)
- The Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Rest of MEA)
- Industry drivers, restraints, and opportunities covered in the study
- Neutral perspective on the market performance
- Recent industry trends and developments
- Competitive landscape & strategies of key players
- Potential & niche segments and regions exhibiting promising growth covered
- Historical, current, and projected market size, in terms of value
- In-depth analysis of the Cloud IT Service Management (ITSM) Market
- Overview of the regional outlook of the Cloud IT Service Management (ITSM) Market:
- Access to date statistics compiled by our researchers. These provide you with historical and forecast data, which is analyzed to tell you why your market is set to change
- This enables you to anticipate market changes to remain ahead of your competitors
- You will be able to copy data from the Excel spreadsheet straight into your marketing plans, business presentations, or other strategic documents
- The concise analysis, clear graph, and table format will enable you to pinpoint the information you require quickly
- Provision of market value data for each segment and sub-segment
- Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
- Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
- Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled
- Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players
- The current as well as the future market outlook of the industry concerning recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
- Includes in-depth analysis of the market from various perspectives through Porter’s five forces analysis
- Provides insight into the market through Value Chain
- Market dynamics scenario, along with growth opportunities of the market in the years to come
- 6-month post-sales analyst support
In case of any queries or customization requirements, please connect with our sales team, who will ensure that your requirements are met.
Chapter Outline
Chapter 1 mainly introduces the statistical scope of the report, market division standards, and market research methods.
Chapter 2 is an executive summary of different market segments (by region, product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the Cloud IT Service Management (ITSM) Market and its likely evolution in the short to mid-term, and long term.
Chapter 3 makes a detailed analysis of the market's competitive landscape of the market and provides the market share, capacity, output, price, latest development plan, merger, and acquisition information of the main manufacturers in the market.
Chapter 4 is the analysis of the whole market industrial chain, including the upstream and downstream of the industry, as well as Porter's five forces analysis.
Chapter 5 introduces the latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.
Chapter 6 provides the analysis of various market segments according to product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
Chapter 7 provides the analysis of various market segments according to application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
Chapter 8 provides a quantitative analysis of the market size and development potential of each region from the consumer side and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.
Chapter 9 shares the main producing countries of Cloud IT Service Management (ITSM), their output value, profit level, regional supply, production capacity layout, etc. from the supply side.
Chapter 10 introduces the basic situation of the main companies in the market in detail, including product sales revenue, sales volume, price, gross profit margin, market share, product introduction, recent development, etc.
Chapter 11 provides a quantitative analysis of the market size and development potential of each region during the forecast period.
Chapter 12 provides a quantitative analysis of the market size and development potential of each market segment during the forecast period.
Chapter 13 is the main points and conclusions of the report.
1 RESEARCH METHODOLOGY AND STATISTICAL SCOPE
1.1 Market Definition and Statistical Scope of Cloud IT Service Management (ITSM)
1.2 Key Market Segments
1.2.1 Cloud IT Service Management (ITSM) Segment by Type
1.2.2 Cloud IT Service Management (ITSM) Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET OVERVIEW
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET COMPETITIVE LANDSCAPE
3.1 Global Cloud IT Service Management (ITSM) Revenue Market Share by Company (2019-2024)
3.2 Cloud IT Service Management (ITSM) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Cloud IT Service Management (ITSM) Market Size Sites, Area Served, Product Type
3.4 Cloud IT Service Management (ITSM) Market Competitive Situation and Trends
3.4.1 Cloud IT Service Management (ITSM) Market Concentration Rate
3.4.2 Global 5 and 10 Largest Cloud IT Service Management (ITSM) Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 CLOUD IT SERVICE MANAGEMENT (ITSM) VALUE CHAIN ANALYSIS
4.1 Cloud IT Service Management (ITSM) Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 THE DEVELOPMENT AND DYNAMICS OF CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET SEGMENTATION BY TYPE
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Cloud IT Service Management (ITSM) Market Size Market Share by Type (2019-2024)
6.3 Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type (2019-2024)
7 CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET SEGMENTATION BY APPLICATION
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Cloud IT Service Management (ITSM) Market Size (M USD) by Application (2019-2024)
7.3 Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Application (2019-2024)
8 CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET SEGMENTATION BY REGION
8.1 Global Cloud IT Service Management (ITSM) Market Size by Region
8.1.1 Global Cloud IT Service Management (ITSM) Market Size by Region
8.1.2 Global Cloud IT Service Management (ITSM) Market Size Market Share by Region
8.2 North America
8.2.1 North America Cloud IT Service Management (ITSM) Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe Cloud IT Service Management (ITSM) Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific Cloud IT Service Management (ITSM) Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America Cloud IT Service Management (ITSM) Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa Cloud IT Service Management (ITSM) Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 KEY COMPANIES PROFILE
9.1 ServiceNow
9.1.1 ServiceNow Cloud IT Service Management (ITSM) Basic Information
9.1.2 ServiceNow Cloud IT Service Management (ITSM) Product Overview
9.1.3 ServiceNow Cloud IT Service Management (ITSM) Product Market Performance
9.1.4 ServiceNow Cloud IT Service Management (ITSM) SWOT Analysis
9.1.5 ServiceNow Business Overview
9.1.6 ServiceNow Recent Developments
9.2 HPE
9.2.1 HPE Cloud IT Service Management (ITSM) Basic Information
9.2.2 HPE Cloud IT Service Management (ITSM) Product Overview
9.2.3 HPE Cloud IT Service Management (ITSM) Product Market Performance
9.2.4 HPE Cloud IT Service Management (ITSM) SWOT Analysis
9.2.5 HPE Business Overview
9.2.6 HPE Recent Developments
9.3 IBM
9.3.1 IBM Cloud IT Service Management (ITSM) Basic Information
9.3.2 IBM Cloud IT Service Management (ITSM) Product Overview
9.3.3 IBM Cloud IT Service Management (ITSM) Product Market Performance
9.3.4 IBM Cloud IT Service Management (ITSM) SWOT Analysis
9.3.5 IBM Business Overview
9.3.6 IBM Recent Developments
9.4 BMC Software
9.4.1 BMC Software Cloud IT Service Management (ITSM) Basic Information
9.4.2 BMC Software Cloud IT Service Management (ITSM) Product Overview
9.4.3 BMC Software Cloud IT Service Management (ITSM) Product Market Performance
9.4.4 BMC Software Business Overview
9.4.5 BMC Software Recent Developments
9.5 CA Technologies
9.5.1 CA Technologies Cloud IT Service Management (ITSM) Basic Information
9.5.2 CA Technologies Cloud IT Service Management (ITSM) Product Overview
9.5.3 CA Technologies Cloud IT Service Management (ITSM) Product Market Performance
9.5.4 CA Technologies Business Overview
9.5.5 CA Technologies Recent Developments
9.6 Cherwell Software
9.6.1 Cherwell Software Cloud IT Service Management (ITSM) Basic Information
9.6.2 Cherwell Software Cloud IT Service Management (ITSM) Product Overview
9.6.3 Cherwell Software Cloud IT Service Management (ITSM) Product Market Performance
9.6.4 Cherwell Software Business Overview
9.6.5 Cherwell Software Recent Developments
9.7 Ivanti
9.7.1 Ivanti Cloud IT Service Management (ITSM) Basic Information
9.7.2 Ivanti Cloud IT Service Management (ITSM) Product Overview
9.7.3 Ivanti Cloud IT Service Management (ITSM) Product Market Performance
9.7.4 Ivanti Business Overview
9.7.5 Ivanti Recent Developments
9.8 Citrix Systems
9.8.1 Citrix Systems Cloud IT Service Management (ITSM) Basic Information
9.8.2 Citrix Systems Cloud IT Service Management (ITSM) Product Overview
9.8.3 Citrix Systems Cloud IT Service Management (ITSM) Product Market Performance
9.8.4 Citrix Systems Business Overview
9.8.5 Citrix Systems Recent Developments
9.9 Hornbill
9.9.1 Hornbill Cloud IT Service Management (ITSM) Basic Information
9.9.2 Hornbill Cloud IT Service Management (ITSM) Product Overview
9.9.3 Hornbill Cloud IT Service Management (ITSM) Product Market Performance
9.9.4 Hornbill Business Overview
9.9.5 Hornbill Recent Developments
9.10 Axios Systems
9.10.1 Axios Systems Cloud IT Service Management (ITSM) Basic Information
9.10.2 Axios Systems Cloud IT Service Management (ITSM) Product Overview
9.10.3 Axios Systems Cloud IT Service Management (ITSM) Product Market Performance
9.10.4 Axios Systems Business Overview
9.10.5 Axios Systems Recent Developments
9.11 Efecte
9.11.1 Efecte Cloud IT Service Management (ITSM) Basic Information
9.11.2 Efecte Cloud IT Service Management (ITSM) Product Overview
9.11.3 Efecte Cloud IT Service Management (ITSM) Product Market Performance
9.11.4 Efecte Business Overview
9.11.5 Efecte Recent Developments
9.12 ManageEngine
9.12.1 ManageEngine Cloud IT Service Management (ITSM) Basic Information
9.12.2 ManageEngine Cloud IT Service Management (ITSM) Product Overview
9.12.3 ManageEngine Cloud IT Service Management (ITSM) Product Market Performance
9.12.4 ManageEngine Business Overview
9.12.5 ManageEngine Recent Developments
9.13 EasyVista
9.13.1 EasyVista Cloud IT Service Management (ITSM) Basic Information
9.13.2 EasyVista Cloud IT Service Management (ITSM) Product Overview
9.13.3 EasyVista Cloud IT Service Management (ITSM) Product Market Performance
9.13.4 EasyVista Business Overview
9.13.5 EasyVista Recent Developments
9.14 Atlassian
9.14.1 Atlassian Cloud IT Service Management (ITSM) Basic Information
9.14.2 Atlassian Cloud IT Service Management (ITSM) Product Overview
9.14.3 Atlassian Cloud IT Service Management (ITSM) Product Market Performance
9.14.4 Atlassian Business Overview
9.14.5 Atlassian Recent Developments
9.15 Alemba
9.15.1 Alemba Cloud IT Service Management (ITSM) Basic Information
9.15.2 Alemba Cloud IT Service Management (ITSM) Product Overview
9.15.3 Alemba Cloud IT Service Management (ITSM) Product Market Performance
9.15.4 Alemba Business Overview
9.15.5 Alemba Recent Developments
9.16 SysAid
9.16.1 SysAid Cloud IT Service Management (ITSM) Basic Information
9.16.2 SysAid Cloud IT Service Management (ITSM) Product Overview
9.16.3 SysAid Cloud IT Service Management (ITSM) Product Market Performance
9.16.4 SysAid Business Overview
9.16.5 SysAid Recent Developments
9.17 Microsoft
9.17.1 Microsoft Cloud IT Service Management (ITSM) Basic Information
9.17.2 Microsoft Cloud IT Service Management (ITSM) Product Overview
9.17.3 Microsoft Cloud IT Service Management (ITSM) Product Market Performance
9.17.4 Microsoft Business Overview
9.17.5 Microsoft Recent Developments
9.18 LogMein
9.18.1 LogMein Cloud IT Service Management (ITSM) Basic Information
9.18.2 LogMein Cloud IT Service Management (ITSM) Product Overview
9.18.3 LogMein Cloud IT Service Management (ITSM) Product Market Performance
9.18.4 LogMein Business Overview
9.18.5 LogMein Recent Developments
9.19 Micro Focus
9.19.1 Micro Focus Cloud IT Service Management (ITSM) Basic Information
9.19.2 Micro Focus Cloud IT Service Management (ITSM) Product Overview
9.19.3 Micro Focus Cloud IT Service Management (ITSM) Product Market Performance
9.19.4 Micro Focus Business Overview
9.19.5 Micro Focus Recent Developments
9.20 Freshworks
9.20.1 Freshworks Cloud IT Service Management (ITSM) Basic Information
9.20.2 Freshworks Cloud IT Service Management (ITSM) Product Overview
9.20.3 Freshworks Cloud IT Service Management (ITSM) Product Market Performance
9.20.4 Freshworks Business Overview
9.20.5 Freshworks Recent Developments
10 CLOUD IT SERVICE MANAGEMENT (ITSM) REGIONAL MARKET FORECAST
10.1 Global Cloud IT Service Management (ITSM) Market Size Forecast
10.2 Global Cloud IT Service Management (ITSM) Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe Cloud IT Service Management (ITSM) Market Size Forecast by Country
10.2.3 Asia Pacific Cloud IT Service Management (ITSM) Market Size Forecast by Region
10.2.4 South America Cloud IT Service Management (ITSM) Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of Cloud IT Service Management (ITSM) by Country
11 FORECAST MARKET BY TYPE AND BY APPLICATION (2025-2032)
11.1 Global Cloud IT Service Management (ITSM) Market Forecast by Type (2025-2032)
11.2 Global Cloud IT Service Management (ITSM) Market Forecast by Application (2025-2032)
12 CONCLUSION AND KEY FINDINGS
1.1 Market Definition and Statistical Scope of Cloud IT Service Management (ITSM)
1.2 Key Market Segments
1.2.1 Cloud IT Service Management (ITSM) Segment by Type
1.2.2 Cloud IT Service Management (ITSM) Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET OVERVIEW
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET COMPETITIVE LANDSCAPE
3.1 Global Cloud IT Service Management (ITSM) Revenue Market Share by Company (2019-2024)
3.2 Cloud IT Service Management (ITSM) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Cloud IT Service Management (ITSM) Market Size Sites, Area Served, Product Type
3.4 Cloud IT Service Management (ITSM) Market Competitive Situation and Trends
3.4.1 Cloud IT Service Management (ITSM) Market Concentration Rate
3.4.2 Global 5 and 10 Largest Cloud IT Service Management (ITSM) Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 CLOUD IT SERVICE MANAGEMENT (ITSM) VALUE CHAIN ANALYSIS
4.1 Cloud IT Service Management (ITSM) Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 THE DEVELOPMENT AND DYNAMICS OF CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET SEGMENTATION BY TYPE
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Cloud IT Service Management (ITSM) Market Size Market Share by Type (2019-2024)
6.3 Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type (2019-2024)
7 CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET SEGMENTATION BY APPLICATION
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Cloud IT Service Management (ITSM) Market Size (M USD) by Application (2019-2024)
7.3 Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Application (2019-2024)
8 CLOUD IT SERVICE MANAGEMENT (ITSM) MARKET SEGMENTATION BY REGION
8.1 Global Cloud IT Service Management (ITSM) Market Size by Region
8.1.1 Global Cloud IT Service Management (ITSM) Market Size by Region
8.1.2 Global Cloud IT Service Management (ITSM) Market Size Market Share by Region
8.2 North America
8.2.1 North America Cloud IT Service Management (ITSM) Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe Cloud IT Service Management (ITSM) Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific Cloud IT Service Management (ITSM) Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America Cloud IT Service Management (ITSM) Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa Cloud IT Service Management (ITSM) Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 KEY COMPANIES PROFILE
9.1 ServiceNow
9.1.1 ServiceNow Cloud IT Service Management (ITSM) Basic Information
9.1.2 ServiceNow Cloud IT Service Management (ITSM) Product Overview
9.1.3 ServiceNow Cloud IT Service Management (ITSM) Product Market Performance
9.1.4 ServiceNow Cloud IT Service Management (ITSM) SWOT Analysis
9.1.5 ServiceNow Business Overview
9.1.6 ServiceNow Recent Developments
9.2 HPE
9.2.1 HPE Cloud IT Service Management (ITSM) Basic Information
9.2.2 HPE Cloud IT Service Management (ITSM) Product Overview
9.2.3 HPE Cloud IT Service Management (ITSM) Product Market Performance
9.2.4 HPE Cloud IT Service Management (ITSM) SWOT Analysis
9.2.5 HPE Business Overview
9.2.6 HPE Recent Developments
9.3 IBM
9.3.1 IBM Cloud IT Service Management (ITSM) Basic Information
9.3.2 IBM Cloud IT Service Management (ITSM) Product Overview
9.3.3 IBM Cloud IT Service Management (ITSM) Product Market Performance
9.3.4 IBM Cloud IT Service Management (ITSM) SWOT Analysis
9.3.5 IBM Business Overview
9.3.6 IBM Recent Developments
9.4 BMC Software
9.4.1 BMC Software Cloud IT Service Management (ITSM) Basic Information
9.4.2 BMC Software Cloud IT Service Management (ITSM) Product Overview
9.4.3 BMC Software Cloud IT Service Management (ITSM) Product Market Performance
9.4.4 BMC Software Business Overview
9.4.5 BMC Software Recent Developments
9.5 CA Technologies
9.5.1 CA Technologies Cloud IT Service Management (ITSM) Basic Information
9.5.2 CA Technologies Cloud IT Service Management (ITSM) Product Overview
9.5.3 CA Technologies Cloud IT Service Management (ITSM) Product Market Performance
9.5.4 CA Technologies Business Overview
9.5.5 CA Technologies Recent Developments
9.6 Cherwell Software
9.6.1 Cherwell Software Cloud IT Service Management (ITSM) Basic Information
9.6.2 Cherwell Software Cloud IT Service Management (ITSM) Product Overview
9.6.3 Cherwell Software Cloud IT Service Management (ITSM) Product Market Performance
9.6.4 Cherwell Software Business Overview
9.6.5 Cherwell Software Recent Developments
9.7 Ivanti
9.7.1 Ivanti Cloud IT Service Management (ITSM) Basic Information
9.7.2 Ivanti Cloud IT Service Management (ITSM) Product Overview
9.7.3 Ivanti Cloud IT Service Management (ITSM) Product Market Performance
9.7.4 Ivanti Business Overview
9.7.5 Ivanti Recent Developments
9.8 Citrix Systems
9.8.1 Citrix Systems Cloud IT Service Management (ITSM) Basic Information
9.8.2 Citrix Systems Cloud IT Service Management (ITSM) Product Overview
9.8.3 Citrix Systems Cloud IT Service Management (ITSM) Product Market Performance
9.8.4 Citrix Systems Business Overview
9.8.5 Citrix Systems Recent Developments
9.9 Hornbill
9.9.1 Hornbill Cloud IT Service Management (ITSM) Basic Information
9.9.2 Hornbill Cloud IT Service Management (ITSM) Product Overview
9.9.3 Hornbill Cloud IT Service Management (ITSM) Product Market Performance
9.9.4 Hornbill Business Overview
9.9.5 Hornbill Recent Developments
9.10 Axios Systems
9.10.1 Axios Systems Cloud IT Service Management (ITSM) Basic Information
9.10.2 Axios Systems Cloud IT Service Management (ITSM) Product Overview
9.10.3 Axios Systems Cloud IT Service Management (ITSM) Product Market Performance
9.10.4 Axios Systems Business Overview
9.10.5 Axios Systems Recent Developments
9.11 Efecte
9.11.1 Efecte Cloud IT Service Management (ITSM) Basic Information
9.11.2 Efecte Cloud IT Service Management (ITSM) Product Overview
9.11.3 Efecte Cloud IT Service Management (ITSM) Product Market Performance
9.11.4 Efecte Business Overview
9.11.5 Efecte Recent Developments
9.12 ManageEngine
9.12.1 ManageEngine Cloud IT Service Management (ITSM) Basic Information
9.12.2 ManageEngine Cloud IT Service Management (ITSM) Product Overview
9.12.3 ManageEngine Cloud IT Service Management (ITSM) Product Market Performance
9.12.4 ManageEngine Business Overview
9.12.5 ManageEngine Recent Developments
9.13 EasyVista
9.13.1 EasyVista Cloud IT Service Management (ITSM) Basic Information
9.13.2 EasyVista Cloud IT Service Management (ITSM) Product Overview
9.13.3 EasyVista Cloud IT Service Management (ITSM) Product Market Performance
9.13.4 EasyVista Business Overview
9.13.5 EasyVista Recent Developments
9.14 Atlassian
9.14.1 Atlassian Cloud IT Service Management (ITSM) Basic Information
9.14.2 Atlassian Cloud IT Service Management (ITSM) Product Overview
9.14.3 Atlassian Cloud IT Service Management (ITSM) Product Market Performance
9.14.4 Atlassian Business Overview
9.14.5 Atlassian Recent Developments
9.15 Alemba
9.15.1 Alemba Cloud IT Service Management (ITSM) Basic Information
9.15.2 Alemba Cloud IT Service Management (ITSM) Product Overview
9.15.3 Alemba Cloud IT Service Management (ITSM) Product Market Performance
9.15.4 Alemba Business Overview
9.15.5 Alemba Recent Developments
9.16 SysAid
9.16.1 SysAid Cloud IT Service Management (ITSM) Basic Information
9.16.2 SysAid Cloud IT Service Management (ITSM) Product Overview
9.16.3 SysAid Cloud IT Service Management (ITSM) Product Market Performance
9.16.4 SysAid Business Overview
9.16.5 SysAid Recent Developments
9.17 Microsoft
9.17.1 Microsoft Cloud IT Service Management (ITSM) Basic Information
9.17.2 Microsoft Cloud IT Service Management (ITSM) Product Overview
9.17.3 Microsoft Cloud IT Service Management (ITSM) Product Market Performance
9.17.4 Microsoft Business Overview
9.17.5 Microsoft Recent Developments
9.18 LogMein
9.18.1 LogMein Cloud IT Service Management (ITSM) Basic Information
9.18.2 LogMein Cloud IT Service Management (ITSM) Product Overview
9.18.3 LogMein Cloud IT Service Management (ITSM) Product Market Performance
9.18.4 LogMein Business Overview
9.18.5 LogMein Recent Developments
9.19 Micro Focus
9.19.1 Micro Focus Cloud IT Service Management (ITSM) Basic Information
9.19.2 Micro Focus Cloud IT Service Management (ITSM) Product Overview
9.19.3 Micro Focus Cloud IT Service Management (ITSM) Product Market Performance
9.19.4 Micro Focus Business Overview
9.19.5 Micro Focus Recent Developments
9.20 Freshworks
9.20.1 Freshworks Cloud IT Service Management (ITSM) Basic Information
9.20.2 Freshworks Cloud IT Service Management (ITSM) Product Overview
9.20.3 Freshworks Cloud IT Service Management (ITSM) Product Market Performance
9.20.4 Freshworks Business Overview
9.20.5 Freshworks Recent Developments
10 CLOUD IT SERVICE MANAGEMENT (ITSM) REGIONAL MARKET FORECAST
10.1 Global Cloud IT Service Management (ITSM) Market Size Forecast
10.2 Global Cloud IT Service Management (ITSM) Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe Cloud IT Service Management (ITSM) Market Size Forecast by Country
10.2.3 Asia Pacific Cloud IT Service Management (ITSM) Market Size Forecast by Region
10.2.4 South America Cloud IT Service Management (ITSM) Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of Cloud IT Service Management (ITSM) by Country
11 FORECAST MARKET BY TYPE AND BY APPLICATION (2025-2032)
11.1 Global Cloud IT Service Management (ITSM) Market Forecast by Type (2025-2032)
11.2 Global Cloud IT Service Management (ITSM) Market Forecast by Application (2025-2032)
12 CONCLUSION AND KEY FINDINGS
LIST OF TABLES
Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. Cloud IT Service Management (ITSM) Market Size Comparison by Region (M USD)
Table 5. Global Cloud IT Service Management (ITSM) Revenue (M USD) by Company (2019-2024)
Table 6. Global Cloud IT Service Management (ITSM) Revenue Share by Company (2019-2024)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud IT Service Management (ITSM) as of 2022)
Table 8. Company Cloud IT Service Management (ITSM) Market Size Sites and Area Served
Table 9. Company Cloud IT Service Management (ITSM) Product Type
Table 10. Global Cloud IT Service Management (ITSM) Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of Cloud IT Service Management (ITSM)
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. Cloud IT Service Management (ITSM) Market Challenges
Table 18. Global Cloud IT Service Management (ITSM) Market Size by Type (M USD)
Table 19. Global Cloud IT Service Management (ITSM) Market Size (M USD) by Type (2019-2024)
Table 20. Global Cloud IT Service Management (ITSM) Market Size Share by Type (2019-2024)
Table 21. Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type (2019-2024)
Table 22. Global Cloud IT Service Management (ITSM) Market Size by Application
Table 23. Global Cloud IT Service Management (ITSM) Market Size by Application (2019-2024) & (M USD)
Table 24. Global Cloud IT Service Management (ITSM) Market Share by Application (2019-2024)
Table 25. Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Application (2019-2024)
Table 26. Global Cloud IT Service Management (ITSM) Market Size by Region (2019-2024) & (M USD)
Table 27. Global Cloud IT Service Management (ITSM) Market Size Market Share by Region (2019-2024)
Table 28. North America Cloud IT Service Management (ITSM) Market Size by Country (2019-2024) & (M USD)
Table 29. Europe Cloud IT Service Management (ITSM) Market Size by Country (2019-2024) & (M USD)
Table 30. Asia Pacific Cloud IT Service Management (ITSM) Market Size by Region (2019-2024) & (M USD)
Table 31. South America Cloud IT Service Management (ITSM) Market Size by Country (2019-2024) & (M USD)
Table 32. Middle East and Africa Cloud IT Service Management (ITSM) Market Size by Region (2019-2024) & (M USD)
Table 33. ServiceNow Cloud IT Service Management (ITSM) Basic Information
Table 34. ServiceNow Cloud IT Service Management (ITSM) Product Overview
Table 35. ServiceNow Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 36. ServiceNow Cloud IT Service Management (ITSM) SWOT Analysis
Table 37. ServiceNow Business Overview
Table 38. ServiceNow Recent Developments
Table 39. HPE Cloud IT Service Management (ITSM) Basic Information
Table 40. HPE Cloud IT Service Management (ITSM) Product Overview
Table 41. HPE Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 42. HPE Cloud IT Service Management (ITSM) SWOT Analysis
Table 43. HPE Business Overview
Table 44. HPE Recent Developments
Table 45. IBM Cloud IT Service Management (ITSM) Basic Information
Table 46. IBM Cloud IT Service Management (ITSM) Product Overview
Table 47. IBM Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 48. IBM Cloud IT Service Management (ITSM) SWOT Analysis
Table 49. IBM Business Overview
Table 50. IBM Recent Developments
Table 51. BMC Software Cloud IT Service Management (ITSM) Basic Information
Table 52. BMC Software Cloud IT Service Management (ITSM) Product Overview
Table 53. BMC Software Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 54. BMC Software Business Overview
Table 55. BMC Software Recent Developments
Table 56. CA Technologies Cloud IT Service Management (ITSM) Basic Information
Table 57. CA Technologies Cloud IT Service Management (ITSM) Product Overview
Table 58. CA Technologies Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 59. CA Technologies Business Overview
Table 60. CA Technologies Recent Developments
Table 61. Cherwell Software Cloud IT Service Management (ITSM) Basic Information
Table 62. Cherwell Software Cloud IT Service Management (ITSM) Product Overview
Table 63. Cherwell Software Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 64. Cherwell Software Business Overview
Table 65. Cherwell Software Recent Developments
Table 66. Ivanti Cloud IT Service Management (ITSM) Basic Information
Table 67. Ivanti Cloud IT Service Management (ITSM) Product Overview
Table 68. Ivanti Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 69. Ivanti Business Overview
Table 70. Ivanti Recent Developments
Table 71. Citrix Systems Cloud IT Service Management (ITSM) Basic Information
Table 72. Citrix Systems Cloud IT Service Management (ITSM) Product Overview
Table 73. Citrix Systems Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 74. Citrix Systems Business Overview
Table 75. Citrix Systems Recent Developments
Table 76. Hornbill Cloud IT Service Management (ITSM) Basic Information
Table 77. Hornbill Cloud IT Service Management (ITSM) Product Overview
Table 78. Hornbill Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 79. Hornbill Business Overview
Table 80. Hornbill Recent Developments
Table 81. Axios Systems Cloud IT Service Management (ITSM) Basic Information
Table 82. Axios Systems Cloud IT Service Management (ITSM) Product Overview
Table 83. Axios Systems Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 84. Axios Systems Business Overview
Table 85. Axios Systems Recent Developments
Table 86. Efecte Cloud IT Service Management (ITSM) Basic Information
Table 87. Efecte Cloud IT Service Management (ITSM) Product Overview
Table 88. Efecte Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 89. Efecte Business Overview
Table 90. Efecte Recent Developments
Table 91. ManageEngine Cloud IT Service Management (ITSM) Basic Information
Table 92. ManageEngine Cloud IT Service Management (ITSM) Product Overview
Table 93. ManageEngine Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 94. ManageEngine Business Overview
Table 95. ManageEngine Recent Developments
Table 96. EasyVista Cloud IT Service Management (ITSM) Basic Information
Table 97. EasyVista Cloud IT Service Management (ITSM) Product Overview
Table 98. EasyVista Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 99. EasyVista Business Overview
Table 100. EasyVista Recent Developments
Table 101. Atlassian Cloud IT Service Management (ITSM) Basic Information
Table 102. Atlassian Cloud IT Service Management (ITSM) Product Overview
Table 103. Atlassian Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 104. Atlassian Business Overview
Table 105. Atlassian Recent Developments
Table 106. Alemba Cloud IT Service Management (ITSM) Basic Information
Table 107. Alemba Cloud IT Service Management (ITSM) Product Overview
Table 108. Alemba Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 109. Alemba Business Overview
Table 110. Alemba Recent Developments
Table 111. SysAid Cloud IT Service Management (ITSM) Basic Information
Table 112. SysAid Cloud IT Service Management (ITSM) Product Overview
Table 113. SysAid Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 114. SysAid Business Overview
Table 115. SysAid Recent Developments
Table 116. Microsoft Cloud IT Service Management (ITSM) Basic Information
Table 117. Microsoft Cloud IT Service Management (ITSM) Product Overview
Table 118. Microsoft Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 119. Microsoft Business Overview
Table 120. Microsoft Recent Developments
Table 121. LogMein Cloud IT Service Management (ITSM) Basic Information
Table 122. LogMein Cloud IT Service Management (ITSM) Product Overview
Table 123. LogMein Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 124. LogMein Business Overview
Table 125. LogMein Recent Developments
Table 126. Micro Focus Cloud IT Service Management (ITSM) Basic Information
Table 127. Micro Focus Cloud IT Service Management (ITSM) Product Overview
Table 128. Micro Focus Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 129. Micro Focus Business Overview
Table 130. Micro Focus Recent Developments
Table 131. Freshworks Cloud IT Service Management (ITSM) Basic Information
Table 132. Freshworks Cloud IT Service Management (ITSM) Product Overview
Table 133. Freshworks Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 134. Freshworks Business Overview
Table 135. Freshworks Recent Developments
Table 136. Global Cloud IT Service Management (ITSM) Market Size Forecast by Region (2025-2032) & (M USD)
Table 137. North America Cloud IT Service Management (ITSM) Market Size Forecast by Country (2025-2032) & (M USD)
Table 138. Europe Cloud IT Service Management (ITSM) Market Size Forecast by Country (2025-2032) & (M USD)
Table 139. Asia Pacific Cloud IT Service Management (ITSM) Market Size Forecast by Region (2025-2032) & (M USD)
Table 140. South America Cloud IT Service Management (ITSM) Market Size Forecast by Country (2025-2032) & (M USD)
Table 141. Middle East and Africa Cloud IT Service Management (ITSM) Market Size Forecast by Country (2025-2032) & (M USD)
Table 142. Global Cloud IT Service Management (ITSM) Market Size Forecast by Type (2025-2032) & (M USD)
Table 143. Global Cloud IT Service Management (ITSM) Market Size Forecast by Application (2025-2032) & (M USD)
Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. Cloud IT Service Management (ITSM) Market Size Comparison by Region (M USD)
Table 5. Global Cloud IT Service Management (ITSM) Revenue (M USD) by Company (2019-2024)
Table 6. Global Cloud IT Service Management (ITSM) Revenue Share by Company (2019-2024)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Cloud IT Service Management (ITSM) as of 2022)
Table 8. Company Cloud IT Service Management (ITSM) Market Size Sites and Area Served
Table 9. Company Cloud IT Service Management (ITSM) Product Type
Table 10. Global Cloud IT Service Management (ITSM) Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of Cloud IT Service Management (ITSM)
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. Cloud IT Service Management (ITSM) Market Challenges
Table 18. Global Cloud IT Service Management (ITSM) Market Size by Type (M USD)
Table 19. Global Cloud IT Service Management (ITSM) Market Size (M USD) by Type (2019-2024)
Table 20. Global Cloud IT Service Management (ITSM) Market Size Share by Type (2019-2024)
Table 21. Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type (2019-2024)
Table 22. Global Cloud IT Service Management (ITSM) Market Size by Application
Table 23. Global Cloud IT Service Management (ITSM) Market Size by Application (2019-2024) & (M USD)
Table 24. Global Cloud IT Service Management (ITSM) Market Share by Application (2019-2024)
Table 25. Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Application (2019-2024)
Table 26. Global Cloud IT Service Management (ITSM) Market Size by Region (2019-2024) & (M USD)
Table 27. Global Cloud IT Service Management (ITSM) Market Size Market Share by Region (2019-2024)
Table 28. North America Cloud IT Service Management (ITSM) Market Size by Country (2019-2024) & (M USD)
Table 29. Europe Cloud IT Service Management (ITSM) Market Size by Country (2019-2024) & (M USD)
Table 30. Asia Pacific Cloud IT Service Management (ITSM) Market Size by Region (2019-2024) & (M USD)
Table 31. South America Cloud IT Service Management (ITSM) Market Size by Country (2019-2024) & (M USD)
Table 32. Middle East and Africa Cloud IT Service Management (ITSM) Market Size by Region (2019-2024) & (M USD)
Table 33. ServiceNow Cloud IT Service Management (ITSM) Basic Information
Table 34. ServiceNow Cloud IT Service Management (ITSM) Product Overview
Table 35. ServiceNow Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 36. ServiceNow Cloud IT Service Management (ITSM) SWOT Analysis
Table 37. ServiceNow Business Overview
Table 38. ServiceNow Recent Developments
Table 39. HPE Cloud IT Service Management (ITSM) Basic Information
Table 40. HPE Cloud IT Service Management (ITSM) Product Overview
Table 41. HPE Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 42. HPE Cloud IT Service Management (ITSM) SWOT Analysis
Table 43. HPE Business Overview
Table 44. HPE Recent Developments
Table 45. IBM Cloud IT Service Management (ITSM) Basic Information
Table 46. IBM Cloud IT Service Management (ITSM) Product Overview
Table 47. IBM Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 48. IBM Cloud IT Service Management (ITSM) SWOT Analysis
Table 49. IBM Business Overview
Table 50. IBM Recent Developments
Table 51. BMC Software Cloud IT Service Management (ITSM) Basic Information
Table 52. BMC Software Cloud IT Service Management (ITSM) Product Overview
Table 53. BMC Software Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 54. BMC Software Business Overview
Table 55. BMC Software Recent Developments
Table 56. CA Technologies Cloud IT Service Management (ITSM) Basic Information
Table 57. CA Technologies Cloud IT Service Management (ITSM) Product Overview
Table 58. CA Technologies Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 59. CA Technologies Business Overview
Table 60. CA Technologies Recent Developments
Table 61. Cherwell Software Cloud IT Service Management (ITSM) Basic Information
Table 62. Cherwell Software Cloud IT Service Management (ITSM) Product Overview
Table 63. Cherwell Software Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 64. Cherwell Software Business Overview
Table 65. Cherwell Software Recent Developments
Table 66. Ivanti Cloud IT Service Management (ITSM) Basic Information
Table 67. Ivanti Cloud IT Service Management (ITSM) Product Overview
Table 68. Ivanti Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 69. Ivanti Business Overview
Table 70. Ivanti Recent Developments
Table 71. Citrix Systems Cloud IT Service Management (ITSM) Basic Information
Table 72. Citrix Systems Cloud IT Service Management (ITSM) Product Overview
Table 73. Citrix Systems Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 74. Citrix Systems Business Overview
Table 75. Citrix Systems Recent Developments
Table 76. Hornbill Cloud IT Service Management (ITSM) Basic Information
Table 77. Hornbill Cloud IT Service Management (ITSM) Product Overview
Table 78. Hornbill Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 79. Hornbill Business Overview
Table 80. Hornbill Recent Developments
Table 81. Axios Systems Cloud IT Service Management (ITSM) Basic Information
Table 82. Axios Systems Cloud IT Service Management (ITSM) Product Overview
Table 83. Axios Systems Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 84. Axios Systems Business Overview
Table 85. Axios Systems Recent Developments
Table 86. Efecte Cloud IT Service Management (ITSM) Basic Information
Table 87. Efecte Cloud IT Service Management (ITSM) Product Overview
Table 88. Efecte Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 89. Efecte Business Overview
Table 90. Efecte Recent Developments
Table 91. ManageEngine Cloud IT Service Management (ITSM) Basic Information
Table 92. ManageEngine Cloud IT Service Management (ITSM) Product Overview
Table 93. ManageEngine Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 94. ManageEngine Business Overview
Table 95. ManageEngine Recent Developments
Table 96. EasyVista Cloud IT Service Management (ITSM) Basic Information
Table 97. EasyVista Cloud IT Service Management (ITSM) Product Overview
Table 98. EasyVista Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 99. EasyVista Business Overview
Table 100. EasyVista Recent Developments
Table 101. Atlassian Cloud IT Service Management (ITSM) Basic Information
Table 102. Atlassian Cloud IT Service Management (ITSM) Product Overview
Table 103. Atlassian Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 104. Atlassian Business Overview
Table 105. Atlassian Recent Developments
Table 106. Alemba Cloud IT Service Management (ITSM) Basic Information
Table 107. Alemba Cloud IT Service Management (ITSM) Product Overview
Table 108. Alemba Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 109. Alemba Business Overview
Table 110. Alemba Recent Developments
Table 111. SysAid Cloud IT Service Management (ITSM) Basic Information
Table 112. SysAid Cloud IT Service Management (ITSM) Product Overview
Table 113. SysAid Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 114. SysAid Business Overview
Table 115. SysAid Recent Developments
Table 116. Microsoft Cloud IT Service Management (ITSM) Basic Information
Table 117. Microsoft Cloud IT Service Management (ITSM) Product Overview
Table 118. Microsoft Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 119. Microsoft Business Overview
Table 120. Microsoft Recent Developments
Table 121. LogMein Cloud IT Service Management (ITSM) Basic Information
Table 122. LogMein Cloud IT Service Management (ITSM) Product Overview
Table 123. LogMein Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 124. LogMein Business Overview
Table 125. LogMein Recent Developments
Table 126. Micro Focus Cloud IT Service Management (ITSM) Basic Information
Table 127. Micro Focus Cloud IT Service Management (ITSM) Product Overview
Table 128. Micro Focus Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 129. Micro Focus Business Overview
Table 130. Micro Focus Recent Developments
Table 131. Freshworks Cloud IT Service Management (ITSM) Basic Information
Table 132. Freshworks Cloud IT Service Management (ITSM) Product Overview
Table 133. Freshworks Cloud IT Service Management (ITSM) Revenue (M USD) and Gross Margin (2019-2024)
Table 134. Freshworks Business Overview
Table 135. Freshworks Recent Developments
Table 136. Global Cloud IT Service Management (ITSM) Market Size Forecast by Region (2025-2032) & (M USD)
Table 137. North America Cloud IT Service Management (ITSM) Market Size Forecast by Country (2025-2032) & (M USD)
Table 138. Europe Cloud IT Service Management (ITSM) Market Size Forecast by Country (2025-2032) & (M USD)
Table 139. Asia Pacific Cloud IT Service Management (ITSM) Market Size Forecast by Region (2025-2032) & (M USD)
Table 140. South America Cloud IT Service Management (ITSM) Market Size Forecast by Country (2025-2032) & (M USD)
Table 141. Middle East and Africa Cloud IT Service Management (ITSM) Market Size Forecast by Country (2025-2032) & (M USD)
Table 142. Global Cloud IT Service Management (ITSM) Market Size Forecast by Type (2025-2032) & (M USD)
Table 143. Global Cloud IT Service Management (ITSM) Market Size Forecast by Application (2025-2032) & (M USD)
LIST OF FIGURES
Figure 1. Industrial Chain of Cloud IT Service Management (ITSM)
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global Cloud IT Service Management (ITSM) Market Size (M USD), 2019-2032
Figure 5. Global Cloud IT Service Management (ITSM) Market Size (M USD) (2019-2032)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. Cloud IT Service Management (ITSM) Market Size by Country (M USD)
Figure 10. Global Cloud IT Service Management (ITSM) Revenue Share by Company in 2023
Figure 11. Cloud IT Service Management (ITSM) Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by Cloud IT Service Management (ITSM) Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global Cloud IT Service Management (ITSM) Market Share by Type
Figure 15. Market Size Share of Cloud IT Service Management (ITSM) by Type (2019-2024)
Figure 16. Market Size Market Share of Cloud IT Service Management (ITSM) by Type in 2022
Figure 17. Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type (2019-2024)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global Cloud IT Service Management (ITSM) Market Share by Application
Figure 20. Global Cloud IT Service Management (ITSM) Market Share by Application (2019-2024)
Figure 21. Global Cloud IT Service Management (ITSM) Market Share by Application in 2022
Figure 22. Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Application (2019-2024)
Figure 23. Global Cloud IT Service Management (ITSM) Market Size Market Share by Region (2019-2024)
Figure 24. North America Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 25. North America Cloud IT Service Management (ITSM) Market Size Market Share by Country in 2023
Figure 26. U.S. Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 27. Canada Cloud IT Service Management (ITSM) Market Size (M USD) and Growth Rate (2019-2024)
Figure 28. Mexico Cloud IT Service Management (ITSM) Market Size (Units) and Growth Rate (2019-2024)
Figure 29. Europe Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 30. Europe Cloud IT Service Management (ITSM) Market Size Market Share by Country in 2023
Figure 31. Germany Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 32. France Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 33. U.K. Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 34. Italy Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 35. Russia Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 36. Asia Pacific Cloud IT Service Management (ITSM) Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific Cloud IT Service Management (ITSM) Market Size Market Share by Region in 2023
Figure 38. China Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 39. Japan Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 40. South Korea Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 41. India Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 42. Southeast Asia Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 43. South America Cloud IT Service Management (ITSM) Market Size and Growth Rate (M USD)
Figure 44. South America Cloud IT Service Management (ITSM) Market Size Market Share by Country in 2023
Figure 45. Brazil Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 46. Argentina Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 47. Columbia Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 48. Middle East and Africa Cloud IT Service Management (ITSM) Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa Cloud IT Service Management (ITSM) Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 51. UAE Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 52. Egypt Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 53. Nigeria Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 54. South Africa Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 55. Global Cloud IT Service Management (ITSM) Market Size Forecast by Value (2019-2032) & (M USD)
Figure 56. Global Cloud IT Service Management (ITSM) Market Share Forecast by Type (2025-2032)
Figure 57. Global Cloud IT Service Management (ITSM) Market Share Forecast by Application (2025-2032)
Figure 1. Industrial Chain of Cloud IT Service Management (ITSM)
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global Cloud IT Service Management (ITSM) Market Size (M USD), 2019-2032
Figure 5. Global Cloud IT Service Management (ITSM) Market Size (M USD) (2019-2032)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. Cloud IT Service Management (ITSM) Market Size by Country (M USD)
Figure 10. Global Cloud IT Service Management (ITSM) Revenue Share by Company in 2023
Figure 11. Cloud IT Service Management (ITSM) Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by Cloud IT Service Management (ITSM) Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global Cloud IT Service Management (ITSM) Market Share by Type
Figure 15. Market Size Share of Cloud IT Service Management (ITSM) by Type (2019-2024)
Figure 16. Market Size Market Share of Cloud IT Service Management (ITSM) by Type in 2022
Figure 17. Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type (2019-2024)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global Cloud IT Service Management (ITSM) Market Share by Application
Figure 20. Global Cloud IT Service Management (ITSM) Market Share by Application (2019-2024)
Figure 21. Global Cloud IT Service Management (ITSM) Market Share by Application in 2022
Figure 22. Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Application (2019-2024)
Figure 23. Global Cloud IT Service Management (ITSM) Market Size Market Share by Region (2019-2024)
Figure 24. North America Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 25. North America Cloud IT Service Management (ITSM) Market Size Market Share by Country in 2023
Figure 26. U.S. Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 27. Canada Cloud IT Service Management (ITSM) Market Size (M USD) and Growth Rate (2019-2024)
Figure 28. Mexico Cloud IT Service Management (ITSM) Market Size (Units) and Growth Rate (2019-2024)
Figure 29. Europe Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 30. Europe Cloud IT Service Management (ITSM) Market Size Market Share by Country in 2023
Figure 31. Germany Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 32. France Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 33. U.K. Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 34. Italy Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 35. Russia Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 36. Asia Pacific Cloud IT Service Management (ITSM) Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific Cloud IT Service Management (ITSM) Market Size Market Share by Region in 2023
Figure 38. China Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 39. Japan Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 40. South Korea Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 41. India Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 42. Southeast Asia Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 43. South America Cloud IT Service Management (ITSM) Market Size and Growth Rate (M USD)
Figure 44. South America Cloud IT Service Management (ITSM) Market Size Market Share by Country in 2023
Figure 45. Brazil Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 46. Argentina Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 47. Columbia Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 48. Middle East and Africa Cloud IT Service Management (ITSM) Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa Cloud IT Service Management (ITSM) Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 51. UAE Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 52. Egypt Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 53. Nigeria Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 54. South Africa Cloud IT Service Management (ITSM) Market Size and Growth Rate (2019-2024) & (M USD)
Figure 55. Global Cloud IT Service Management (ITSM) Market Size Forecast by Value (2019-2032) & (M USD)
Figure 56. Global Cloud IT Service Management (ITSM) Market Share Forecast by Type (2025-2032)
Figure 57. Global Cloud IT Service Management (ITSM) Market Share Forecast by Application (2025-2032)
