Global Chatbots Market Growth (Status and Outlook) 2022-2028

January 2022 | 102 pages | ID: G9007506F0BEEN
LP Information

Abstracts

The report requires updating with new data and is sent in 48 hours after order is placed.

As the global economy mends, the 2021 growth of Chatbots will have significant change from previous year. According to our (LP Information) latest study, the global Chatbots market size is USD million in 2022 from USD 1056.4 million in 2021, with a change of % between 2021 and 2022. The global Chatbots market size will reach USD 3943.5 million in 2028, growing at a CAGR of 20.7% over the analysis period.

The United States Chatbots market is expected at value of US$ million in 2021 and grow at approximately % CAGR during review period. China constitutes a % market for the global Chatbots market, reaching US$ million by the year 2028. As for the Europe Chatbots landscape, Germany is projected to reach US$ million by 2028 trailing a CAGR of % over the forecast period. In APAC, the growth rates of other notable markets (Japan and South Korea) are projected to be at % and % respectively for the next 5-year period.

Global main Chatbots players cover Artificial Solutions, IBM Watson, Naunce Communications, and eGain Coporation, etc. In terms of revenue, the global largest two companies occupy a share nearly % in 2021.

This report presents a comprehensive overview, market shares, and growth opportunities of Chatbots market by product type, application, key players and key regions and countries.

Segmentation by type: breakdown data from 2017 to 2022 in Section 2.3; and forecast to 2028 in section 10.7.

• Software
• Services

Segmentation by application: breakdown data from 2017 to 2022, in Section 2.4; and forecast to 2028 in section 10.8.

• Websites
• Contact Centers
• Social Media
• Mobile Platform

This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.

• Americas
• United States
• Canada
• Mexico
• Brazil
• APAC
• China
• Japan
• Korea
• Southeast Asia
• India
• Australia
• Europe
• Germany
• France
• UK
• Italy
• Russia
• Middle East & Africa
• Egypt
• South Africa
• Israel
• Turkey
• GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report: Breakdown data in in Chapter 3.

• Artificial Solutions
• IBM Watson
• Naunce Communications
• eGain Coporation
• Creative Virtual
• Next IT Corp.
• CX Company
• Speaktoit
• Customer
• Codebaby

Contents

1 SCOPE OF THE REPORT

1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered

2 EXECUTIVE SUMMARY

2.1 World Market Overview
  2.1.1 Global Chatbots Market Size 2017-2028
  2.1.2 Chatbots Market Size CAGR by Region 2017 VS 2022 VS 2028
2.2 Chatbots Segment by Type
  2.2.1 Software
  2.2.2 Services
2.3 Chatbots Market Size by Type
  2.3.1 Chatbots Market Size CAGR by Type (2017 VS 2022 VS 2028)
  2.3.2 Global Chatbots Market Size Market Share by Type (2017-2022)
2.4 Chatbots Segment by Application
  2.4.1 Websites
  2.4.2 Contact Centers
  2.4.3 Social Media
  2.4.4 Mobile Platform
2.5 Chatbots Market Size by Application
  2.5.1 Chatbots Market Size CAGR by Application (2017 VS 2022 VS 2028)
  2.5.2 Global Chatbots Market Size Market Share by Application (2017-2022)

3 CHATBOTS MARKET SIZE BY PLAYER

3.1 Chatbots Market Size Market Share by Players
  3.1.1 Global Chatbots Revenue by Players (2020-2022)
  3.1.2 Global Chatbots Revenue Market Share by Players (2020-2022)
3.2 Global Chatbots Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
  3.3.1 Competition Landscape Analysis
  3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion

4 CHATBOTS BY REGIONS

4.1 Chatbots Market Size by Regions (2017-2022)
4.2 Americas Chatbots Market Size Growth (2017-2022)
4.3 APAC Chatbots Market Size Growth (2017-2022)
4.4 Europe Chatbots Market Size Growth (2017-2022)
4.5 Middle East & Africa Chatbots Market Size Growth (2017-2022)

5 AMERICAS

5.1 Americas Chatbots Market Size by Country (2017-2022)
5.2 Americas Chatbots Market Size by Type (2017-2022)
5.3 Americas Chatbots Market Size by Application (2017-2022)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil

6 APAC

6.1 APAC Chatbots Market Size by Region (2017-2022)
6.2 APAC Chatbots Market Size by Type (2017-2022)
6.3 APAC Chatbots Market Size by Application (2017-2022)
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia

7 EUROPE

7.1 Europe Chatbots by Country (2017-2022)
7.2 Europe Chatbots Market Size by Type (2017-2022)
7.3 Europe Chatbots Market Size by Application (2017-2022)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia

8 MIDDLE EAST & AFRICA

8.1 Middle East & Africa Chatbots by Region (2017-2022)
8.2 Middle East & Africa Chatbots Market Size by Type (2017-2022)
8.3 Middle East & Africa Chatbots Market Size by Application (2017-2022)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries

9 MARKET DRIVERS, CHALLENGES AND TRENDS

9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends

10 GLOBAL CHATBOTS MARKET FORECAST

10.1 Global Chatbots Forecast by Regions (2023-2028)
  10.1.1 Global Chatbots Forecast by Regions (2023-2028)
  10.1.2 Americas Chatbots Forecast
  10.1.3 APAC Chatbots Forecast
  10.1.4 Europe Chatbots Forecast
  10.1.5 Middle East & Africa Chatbots Forecast
10.2 Americas Chatbots Forecast by Country (2023-2028)
  10.2.1 United States Chatbots Market Forecast
  10.2.2 Canada Chatbots Market Forecast
  10.2.3 Mexico Chatbots Market Forecast
  10.2.4 Brazil Chatbots Market Forecast
10.3 APAC Chatbots Forecast by Region (2023-2028)
  10.3.1 China Chatbots Market Forecast
  10.3.2 Japan Chatbots Market Forecast
  10.3.3 Korea Chatbots Market Forecast
  10.3.4 Southeast Asia Chatbots Market Forecast
  10.3.5 India Chatbots Market Forecast
  10.3.6 Australia Chatbots Market Forecast
10.4 Europe Chatbots Forecast by Country (2023-2028)
  10.4.1 Germany Chatbots Market Forecast
  10.4.2 France Chatbots Market Forecast
  10.4.3 UK Chatbots Market Forecast
  10.4.4 Italy Chatbots Market Forecast
  10.4.5 Russia Chatbots Market Forecast
10.5 Middle East & Africa Chatbots Forecast by Region (2023-2028)
  10.5.1 Egypt Chatbots Market Forecast
  10.5.2 South Africa Chatbots Market Forecast
  10.5.3 Israel Chatbots Market Forecast
  10.5.4 Turkey Chatbots Market Forecast
  10.5.5 GCC Countries Chatbots Market Forecast
10.6 Global Chatbots Forecast by Type (2023-2028)
10.7 Global Chatbots Forecast by Application (2023-2028)

11 KEY PLAYERS ANALYSIS

11.1 Artificial Solutions
  11.1.1 Artificial Solutions Company Information
  11.1.2 Artificial Solutions Chatbots Product Offered
  11.1.3 Artificial Solutions Chatbots Revenue, Gross Margin and Market Share (2020-2022)
  11.1.4 Artificial Solutions Main Business Overview
  11.1.5 Artificial Solutions Latest Developments
11.2 IBM Watson
  11.2.1 IBM Watson Company Information
  11.2.2 IBM Watson Chatbots Product Offered
  11.2.3 IBM Watson Chatbots Revenue, Gross Margin and Market Share (2020-2022)
  11.2.4 IBM Watson Main Business Overview
  11.2.5 IBM Watson Latest Developments
11.3 Naunce Communications
  11.3.1 Naunce Communications Company Information
  11.3.2 Naunce Communications Chatbots Product Offered
  11.3.3 Naunce Communications Chatbots Revenue, Gross Margin and Market Share (2020-2022)
  11.3.4 Naunce Communications Main Business Overview
  11.3.5 Naunce Communications Latest Developments
11.4 eGain Coporation
  11.4.1 eGain Coporation Company Information
  11.4.2 eGain Coporation Chatbots Product Offered
  11.4.3 eGain Coporation Chatbots Revenue, Gross Margin and Market Share (2020-2022)
  11.4.4 eGain Coporation Main Business Overview
  11.4.5 eGain Coporation Latest Developments
11.5 Creative Virtual
  11.5.1 Creative Virtual Company Information
  11.5.2 Creative Virtual Chatbots Product Offered
  11.5.3 Creative Virtual Chatbots Revenue, Gross Margin and Market Share (2020-2022)
  11.5.4 Creative Virtual Main Business Overview
  11.5.5 Creative Virtual Latest Developments
11.6 Next IT Corp.
  11.6.1 Next IT Corp. Company Information
  11.6.2 Next IT Corp. Chatbots Product Offered
  11.6.3 Next IT Corp. Chatbots Revenue, Gross Margin and Market Share (2020-2022)
  11.6.4 Next IT Corp. Main Business Overview
  11.6.5 Next IT Corp. Latest Developments
11.7 CX Company
  11.7.1 CX Company Company Information
  11.7.2 CX Company Chatbots Product Offered
  11.7.3 CX Company Chatbots Revenue, Gross Margin and Market Share (2020-2022)
  11.7.4 CX Company Main Business Overview
  11.7.5 CX Company Latest Developments
11.8 Speaktoit
  11.8.1 Speaktoit Company Information
  11.8.2 Speaktoit Chatbots Product Offered
  11.8.3 Speaktoit Chatbots Revenue, Gross Margin and Market Share (2020-2022)
  11.8.4 Speaktoit Main Business Overview
  11.8.5 Speaktoit Latest Developments
11.9 Customer
  11.9.1 Customer Company Information
  11.9.2 Customer Chatbots Product Offered
  11.9.3 Customer Chatbots Revenue, Gross Margin and Market Share (2020-2022)
  11.9.4 Customer Main Business Overview
  11.9.5 Customer Latest Developments
11.10 Codebaby
  11.10.1 Codebaby Company Information
  11.10.2 Codebaby Chatbots Product Offered
  11.10.3 Codebaby Chatbots Revenue, Gross Margin and Market Share (2020-2022)
  11.10.4 Codebaby Main Business Overview
  11.10.5 Codebaby Latest Developments

12 RESEARCH FINDINGS AND CONCLUSION

List Of Tables

LIST OF TABLES

Table 1. Chatbots Market Size CAGR by Region (2017 VS 2022 VS 2028) & ($ Millions)
Table 2. Major Players of Software
Table 3. Major Players of Services
Table 4. Chatbots Market Size CAGR by Type (2017 VS 2022 VS 2028) & ($ Millions)
Table 5. Global Chatbots Market Size by Type (2017-2022) & ($ Millions)
Table 6. Global Chatbots Market Size Market Share by Type (2017-2022)
Table 7. Chatbots Market Size CAGR by Application (2017 VS 2022 VS 2028) & ($ Millions)
Table 8. Global Chatbots Market Size by Application (2017-2022) & ($ Millions)
Table 9. Global Chatbots Market Size Market Share by Application (2017-2022)
Table 10. Global Chatbots Revenue by Players (2020-2022) & ($ Millions)
Table 11. Global Chatbots Revenue Market Share by Player (2020-2022)
Table 12. Chatbots Key Players Head office and Products Offered
Table 13. Chatbots Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
Table 14. New Products and Potential Entrants
Table 15. Mergers & Acquisitions, Expansion
Table 16. Global Chatbots Market Size by Regions 2017-2022 & ($ Millions)
Table 17. Global Chatbots Market Size Market Share by Regions (2017-2022)
Table 18. Americas Chatbots Market Size by Country (2017-2022) & ($ Millions)
Table 19. Americas Chatbots Market Size Market Share by Country (2017-2022)
Table 20. Americas Chatbots Market Size by Type (2017-2022) & ($ Millions)
Table 21. Americas Chatbots Market Size Market Share by Type (2017-2022)
Table 22. Americas Chatbots Market Size by Application (2017-2022) & ($ Millions)
Table 23. Americas Chatbots Market Size Market Share by Application (2017-2022)
Table 24. APAC Chatbots Market Size by Region (2017-2022) & ($ Millions)
Table 25. APAC Chatbots Market Size Market Share by Region (2017-2022)
Table 26. APAC Chatbots Market Size by Type (2017-2022) & ($ Millions)
Table 27. APAC Chatbots Market Size Market Share by Type (2017-2022)
Table 28. APAC Chatbots Market Size by Application (2017-2022) & ($ Millions)
Table 29. APAC Chatbots Market Size Market Share by Application (2017-2022)
Table 30. Europe Chatbots Market Size by Country (2017-2022) & ($ Millions)
Table 31. Europe Chatbots Market Size Market Share by Country (2017-2022)
Table 32. Europe Chatbots Market Size by Type (2017-2022) & ($ Millions)
Table 33. Europe Chatbots Market Size Market Share by Type (2017-2022)
Table 34. Europe Chatbots Market Size by Application (2017-2022) & ($ Millions)
Table 35. Europe Chatbots Market Size Market Share by Application (2017-2022)
Table 36. Middle East & Africa Chatbots Market Size by Region (2017-2022) & ($ Millions)
Table 37. Middle East & Africa Chatbots Market Size Market Share by Region (2017-2022)
Table 38. Middle East & Africa Chatbots Market Size by Type (2017-2022) & ($ Millions)
Table 39. Middle East & Africa Chatbots Market Size Market Share by Type (2017-2022)
Table 40. Middle East & Africa Chatbots Market Size by Application (2017-2022) & ($ Millions)
Table 41. Middle East & Africa Chatbots Market Size Market Share by Application (2017-2022)
Table 42. Key Market Drivers & Growth Opportunities of Chatbots
Table 43. Key Market Challenges & Risks of Chatbots
Table 44. Key Industry Trends of Chatbots
Table 45. Global Chatbots Market Size Forecast by Regions (2023-2028) & ($ Millions)
Table 46. Global Chatbots Market Size Market Share Forecast by Regions (2023-2028)
Table 47. Global Chatbots Market Size Forecast by Type (2023-2028) & ($ Millions)
Table 48. Global Chatbots Market Size Market Share Forecast by Type (2023-2028)
Table 49. Global Chatbots Market Size Forecast by Application (2023-2028) & ($ Millions)
Table 50. Global Chatbots Market Size Market Share Forecast by Application (2023-2028)
Table 51. Artificial Solutions Details, Company Type, Chatbots Area Served and Its Competitors
Table 52. Artificial Solutions Chatbots Product Offered
Table 53. Artificial Solutions Chatbots Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 54. Artificial Solutions Main Business
Table 55. Artificial Solutions Latest Developments
Table 56. IBM Watson Details, Company Type, Chatbots Area Served and Its Competitors
Table 57. IBM Watson Chatbots Product Offered
Table 58. IBM Watson Main Business
Table 59. IBM Watson Chatbots Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 60. IBM Watson Latest Developments
Table 61. Naunce Communications Details, Company Type, Chatbots Area Served and Its Competitors
Table 62. Naunce Communications Chatbots Product Offered
Table 63. Naunce Communications Main Business
Table 64. Naunce Communications Chatbots Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 65. Naunce Communications Latest Developments
Table 66. eGain Coporation Details, Company Type, Chatbots Area Served and Its Competitors
Table 67. eGain Coporation Chatbots Product Offered
Table 68. eGain Coporation Main Business
Table 69. eGain Coporation Chatbots Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 70. eGain Coporation Latest Developments
Table 71. Creative Virtual Details, Company Type, Chatbots Area Served and Its Competitors
Table 72. Creative Virtual Chatbots Product Offered
Table 73. Creative Virtual Main Business
Table 74. Creative Virtual Chatbots Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 75. Creative Virtual Latest Developments
Table 76. Next IT Corp. Details, Company Type, Chatbots Area Served and Its Competitors
Table 77. Next IT Corp. Chatbots Product Offered
Table 78. Next IT Corp. Main Business
Table 79. Next IT Corp. Chatbots Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 80. Next IT Corp. Latest Developments
Table 81. CX Company Details, Company Type, Chatbots Area Served and Its Competitors
Table 82. CX Company Chatbots Product Offered
Table 83. CX Company Main Business
Table 84. CX Company Chatbots Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 85. CX Company Latest Developments
Table 86. Speaktoit Details, Company Type, Chatbots Area Served and Its Competitors
Table 87. Speaktoit Chatbots Product Offered
Table 88. Speaktoit Main Business
Table 89. Speaktoit Chatbots Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 90. Speaktoit Latest Developments
Table 91. Customer Details, Company Type, Chatbots Area Served and Its Competitors
Table 92. Customer Chatbots Product Offered
Table 93. Customer Main Business
Table 94. Customer Chatbots Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 95. Customer Latest Developments
Table 96. Codebaby Details, Company Type, Chatbots Area Served and Its Competitors
Table 97. Codebaby Chatbots Product Offered
Table 98. Codebaby Main Business
Table 99. Codebaby Chatbots Revenue ($ million), Gross Margin and Market Share (2020-2022)
Table 100. Codebaby Latest Developments

List Of Figures

LIST OF FIGURES

Figure 1. Chatbots Report Years Considered
Figure 2. Research Objectives
Figure 3. Research Methodology
Figure 4. Research Process and Data Source
Figure 5. Global Chatbots Market Size Growth Rate 2017-2028 ($ Millions)
Figure 6. Global Chatbots Market Size Market Share by Type in 2021
Figure 7. Chatbots in Websites
Figure 8. Global Chatbots Market: Websites (2017-2022) & ($ Millions)
Figure 9. Chatbots in Contact Centers
Figure 10. Global Chatbots Market: Contact Centers (2017-2022) & ($ Millions)
Figure 11. Chatbots in Social Media
Figure 12. Global Chatbots Market: Social Media (2017-2022) & ($ Millions)
Figure 13. Chatbots in Mobile Platform
Figure 14. Global Chatbots Market: Mobile Platform (2017-2022) & ($ Millions)
Figure 15. Global Chatbots Market Size Market Share by Application in 2021
Figure 16. Global Chatbots Revenue Market Share by Player in 2021
Figure 17. Global Chatbots Market Size Market Share by Regions (2017-2022)
Figure 18. Americas Chatbots Market Size 2017-2022 ($ Millions)
Figure 19. APAC Chatbots Market Size 2017-2022 ($ Millions)
Figure 20. Europe Chatbots Market Size 2017-2022 ($ Millions)
Figure 21. Middle East & Africa Chatbots Market Size 2017-2022 ($ Millions)
Figure 22. Americas Chatbots Value Market Share by Country in 2021
Figure 23. Americas Chatbots Consumption Market Share by Type in 2021
Figure 24. Americas Chatbots Market Size Market Share by Application in 2021
Figure 25. United States Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 26. Canada Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 27. Mexico Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 28. Brazil Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 29. APAC Chatbots Market Size Market Share by Region in 2021
Figure 30. APAC Chatbots Market Size Market Share by Application in 2021
Figure 31. China Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 32. Japan Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 33. Korea Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 34. Southeast Asia Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 35. India Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 36. Australia Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 37. Europe Chatbots Market Size Market Share by Country in 2021
Figure 38. Europe Chatbots Market Size Market Share by Type in 2021
Figure 39. Europe Chatbots Market Size Market Share by Application in 2021
Figure 40. Germany Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 41. France Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 42. UK Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 43. Italy Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 44. Russia Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 45. Middle East & Africa Chatbots Market Size Market Share by Region in 2021
Figure 46. Middle East & Africa Chatbots Market Size Market Share by Type in 2021
Figure 47. Middle East & Africa Chatbots Market Size Market Share by Application in 2021
Figure 48. Egypt Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 49. South Africa Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 50. Israel Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 51. Turkey Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 52. GCC Country Chatbots Market Size Growth 2017-2022 ($ Millions)
Figure 53. Americas Chatbots Market Size 2023-2028 ($ Millions)
Figure 54. APAC Chatbots Market Size 2023-2028 ($ Millions)
Figure 55. Europe Chatbots Market Size 2023-2028 ($ Millions)
Figure 56. Middle East & Africa Chatbots Market Size 2023-2028 ($ Millions)
Figure 57. United States Chatbots Market Size 2023-2028 ($ Millions)
Figure 58. Canada Chatbots Market Size 2023-2028 ($ Millions)
Figure 59. Mexico Chatbots Market Size 2023-2028 ($ Millions)
Figure 60. Brazil Chatbots Market Size 2023-2028 ($ Millions)
Figure 61. China Chatbots Market Size 2023-2028 ($ Millions)
Figure 62. Japan Chatbots Market Size 2023-2028 ($ Millions)
Figure 63. Korea Chatbots Market Size 2023-2028 ($ Millions)
Figure 64. Southeast Asia Chatbots Market Size 2023-2028 ($ Millions)
Figure 65. India Chatbots Market Size 2023-2028 ($ Millions)
Figure 66. Australia Chatbots Market Size 2023-2028 ($ Millions)
Figure 67. Germany Chatbots Market Size 2023-2028 ($ Millions)
Figure 68. France Chatbots Market Size 2023-2028 ($ Millions)
Figure 69. UK Chatbots Market Size 2023-2028 ($ Millions)
Figure 70. Italy Chatbots Market Size 2023-2028 ($ Millions)
Figure 71. Russia Chatbots Market Size 2023-2028 ($ Millions)
Figure 72. Spain Chatbots Market Size 2023-2028 ($ Millions)
Figure 73. Egypt Chatbots Market Size 2023-2028 ($ Millions)
Figure 74. South Africa Chatbots Market Size 2023-2028 ($ Millions)
Figure 75. Israel Chatbots Market Size 2023-2028 ($ Millions)
Figure 76. Turkey Chatbots Market Size 2023-2028 ($ Millions)
Figure 77. GCC Countries Chatbots Market Size 2023-2028 ($ Millions)