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Global Call Center Speech Analytics Supply, Demand and Key Producers, 2023-2029

February 2023 | 133 pages | ID: G837A30DEF4BEN
GlobalInfoResearch

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The global Call Center Speech Analytics market size is expected to reach $ million by 2029, rising at a market growth of % CAGR during the forecast period (2023-2029).

Speech analytics, also called interaction analytics, is technology that leverages artificial intelligence to understand, process, and analyze human speech. Contact centers use speech analytics to assess call recordings and transcripts from digital channels such as chat and text messages.

This report studies the global Call Center Speech Analytics demand, key companies, and key regions.

This report is a detailed and comprehensive analysis of the world market for Call Center Speech Analytics, and provides market size (US$ million) and Year-over-Year (YoY) growth, considering 2022 as the base year. This report explores demand trends and competition, as well as details the characteristics of Call Center Speech Analytics that contribute to its increasing demand across many markets.

Highlights and key features of the study

Global Call Center Speech Analytics total market, 2018-2029, (USD Million)

Global Call Center Speech Analytics total market by region & country, CAGR, 2018-2029, (USD Million)

U.S. VS China: Call Center Speech Analytics total market, key domestic companies and share, (USD Million)

Global Call Center Speech Analytics revenue by player and market share 2018-2023, (USD Million)

Global Call Center Speech Analytics total market by Type, CAGR, 2018-2029, (USD Million)

Global Call Center Speech Analytics total market by Application, CAGR, 2018-2029, (USD Million)

This reports profiles major players in the global Call Center Speech Analytics market based on the following parameters – company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include NICE, Verint, Avaya, OpenText, Google, Vonage, Genesys, Calabrio and CallMiner, etc.

This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.

Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the World Call Center Speech Analytics market

Detailed Segmentation:

Each section contains quantitative market data including market by value (US$ Millions), by player, by regions, by Type, and by Application. Data is given for the years 2018-2029 by year with 2022 as the base year, 2023 as the estimate year, and 2024-2029 as the forecast year.

Global Call Center Speech Analytics Market, By Region:
  • United States
  • China
  • Europe
  • Japan
  • South Korea
  • ASEAN
  • India
  • Rest of World
Global Call Center Speech Analytics Market, Segmentation by Type
  • On-premises
  • Cloud
Global Call Center Speech Analytics Market, Segmentation by Application
  • Large Enterprises
  • SMEs
Companies Profiled:
  • NICE
  • Verint
  • Avaya
  • OpenText
  • Google
  • Vonage
  • Genesys
  • Calabrio
  • CallMiner
  • Almawave
  • AWS
  • Qualtrics
  • Talkdesk
  • Alvaria
  • Castel
  • VoiceBase
  • Intelligent Voice
  • CallTrackingMetrics
  • Five9
  • 3CLogic
  • CloudTalk
  • Deepgram
  • Gnani.ai
  • Observe.ai
  • SpeechTech
  • Speech-I-Ltd
  • Batvoice
  • Kwantics
  • Speech Village
  • Salesken
Key Questions Answered

1. How big is the global Call Center Speech Analytics market?

2. What is the demand of the global Call Center Speech Analytics market?

3. What is the year over year growth of the global Call Center Speech Analytics market?

4. What is the total value of the global Call Center Speech Analytics market?

5. Who are the major players in the global Call Center Speech Analytics market?

6. What are the growth factors driving the market demand?
1 SUPPLY SUMMARY

1.1 Call Center Speech Analytics Introduction
1.2 World Call Center Speech Analytics Market Size & Forecast (2018 & 2022 & 2029)
1.3 World Call Center Speech Analytics Total Market by Region (by Headquarter Location)
  1.3.1 World Call Center Speech Analytics Market Size by Region (2018-2029), (by Headquarter Location)
  1.3.2 United States Call Center Speech Analytics Market Size (2018-2029)
  1.3.3 China Call Center Speech Analytics Market Size (2018-2029)
  1.3.4 Europe Call Center Speech Analytics Market Size (2018-2029)
  1.3.5 Japan Call Center Speech Analytics Market Size (2018-2029)
  1.3.6 South Korea Call Center Speech Analytics Market Size (2018-2029)
  1.3.7 ASEAN Call Center Speech Analytics Market Size (2018-2029)
  1.3.8 India Call Center Speech Analytics Market Size (2018-2029)
1.4 Market Drivers, Restraints and Trends
  1.4.1 Call Center Speech Analytics Market Drivers
  1.4.2 Factors Affecting Demand
  1.4.3 Call Center Speech Analytics Major Market Trends
1.5 Influence of COVID-19 and Russia-Ukraine War
  1.5.1 Influence of COVID-19
  1.5.2 Influence of Russia-Ukraine War

2 DEMAND SUMMARY

2.1 World Call Center Speech Analytics Consumption Value (2018-2029)
2.2 World Call Center Speech Analytics Consumption Value by Region
  2.2.1 World Call Center Speech Analytics Consumption Value by Region (2018-2023)
  2.2.2 World Call Center Speech Analytics Consumption Value Forecast by Region (2024-2029)
2.3 United States Call Center Speech Analytics Consumption Value (2018-2029)
2.4 China Call Center Speech Analytics Consumption Value (2018-2029)
2.5 Europe Call Center Speech Analytics Consumption Value (2018-2029)
2.6 Japan Call Center Speech Analytics Consumption Value (2018-2029)
2.7 South Korea Call Center Speech Analytics Consumption Value (2018-2029)
2.8 ASEAN Call Center Speech Analytics Consumption Value (2018-2029)
2.9 India Call Center Speech Analytics Consumption Value (2018-2029)

3 WORLD CALL CENTER SPEECH ANALYTICS COMPANIES COMPETITIVE ANALYSIS

3.1 World Call Center Speech Analytics Revenue by Player (2018-2023)
3.2 Industry Rank and Concentration Rate (CR)
  3.2.1 Global Call Center Speech Analytics Industry Rank of Major Players
  3.2.2 Global Concentration Ratios (CR4) for Call Center Speech Analytics in 2022
  3.2.3 Global Concentration Ratios (CR8) for Call Center Speech Analytics in 2022
3.3 Call Center Speech Analytics Company Evaluation Quadrant
3.4 Call Center Speech Analytics Market: Overall Company Footprint Analysis
  3.4.1 Call Center Speech Analytics Market: Region Footprint
  3.4.2 Call Center Speech Analytics Market: Company Product Type Footprint
  3.4.3 Call Center Speech Analytics Market: Company Product Application Footprint
3.5 Competitive Environment
  3.5.1 Historical Structure of the Industry
  3.5.2 Barriers of Market Entry
  3.5.3 Factors of Competition
3.6 Mergers, Acquisitions Activity

4 UNITED STATES VS CHINA VS REST OF THE WORLD (BY HEADQUARTER LOCATION)

4.1 United States VS China: Call Center Speech Analytics Revenue Comparison (by Headquarter Location)
  4.1.1 United States VS China: Call Center Speech Analytics Market Size Comparison (2018 & 2022 & 2029) (by Headquarter Location)
  4.1.2 United States VS China: Call Center Speech Analytics Revenue Market Share Comparison (2018 & 2022 & 2029)
4.2 United States Based Companies VS China Based Companies: Call Center Speech Analytics Consumption Value Comparison
  4.2.1 United States VS China: Call Center Speech Analytics Consumption Value Comparison (2018 & 2022 & 2029)
  4.2.2 United States VS China: Call Center Speech Analytics Consumption Value Market Share Comparison (2018 & 2022 & 2029)
4.3 United States Based Call Center Speech Analytics Companies and Market Share, 2018-2023
  4.3.1 United States Based Call Center Speech Analytics Companies, Headquarters (States, Country)
  4.3.2 United States Based Companies Call Center Speech Analytics Revenue, (2018-2023)
4.4 China Based Companies Call Center Speech Analytics Revenue and Market Share, 2018-2023
  4.4.1 China Based Call Center Speech Analytics Companies, Company Headquarters (Province, Country)
  4.4.2 China Based Companies Call Center Speech Analytics Revenue, (2018-2023)
4.5 Rest of World Based Call Center Speech Analytics Companies and Market Share, 2018-2023
  4.5.1 Rest of World Based Call Center Speech Analytics Companies, Headquarters (States, Country)
  4.5.2 Rest of World Based Companies Call Center Speech Analytics Revenue, (2018-2023)

5 MARKET ANALYSIS BY TYPE

5.1 World Call Center Speech Analytics Market Size Overview by Type: 2018 VS 2022 VS 2029
5.2 Segment Introduction by Type
  5.2.1 On-premises
  5.2.2 Cloud
5.3 Market Segment by Type
  5.3.1 World Call Center Speech Analytics Market Size by Type (2018-2023)
  5.3.2 World Call Center Speech Analytics Market Size by Type (2024-2029)
  5.3.3 World Call Center Speech Analytics Market Size Market Share by Type (2018-2029)

6 MARKET ANALYSIS BY APPLICATION

6.1 World Call Center Speech Analytics Market Size Overview by Application: 2018 VS 2022 VS 2029
6.2 Segment Introduction by Application
  6.2.1 Large Enterprises
  6.2.2 SMEs
6.3 Market Segment by Application
  6.3.1 World Call Center Speech Analytics Market Size by Application (2018-2023)
  6.3.2 World Call Center Speech Analytics Market Size by Application (2024-2029)
  6.3.3 World Call Center Speech Analytics Market Size by Application (2018-2029)

7 COMPANY PROFILES

7.1 NICE
  7.1.1 NICE Details
  7.1.2 NICE Major Business
  7.1.3 NICE Call Center Speech Analytics Product and Services
  7.1.4 NICE Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.1.5 NICE Recent Developments/Updates
  7.1.6 NICE Competitive Strengths & Weaknesses
7.2 Verint
  7.2.1 Verint Details
  7.2.2 Verint Major Business
  7.2.3 Verint Call Center Speech Analytics Product and Services
  7.2.4 Verint Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.2.5 Verint Recent Developments/Updates
  7.2.6 Verint Competitive Strengths & Weaknesses
7.3 Avaya
  7.3.1 Avaya Details
  7.3.2 Avaya Major Business
  7.3.3 Avaya Call Center Speech Analytics Product and Services
  7.3.4 Avaya Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.3.5 Avaya Recent Developments/Updates
  7.3.6 Avaya Competitive Strengths & Weaknesses
7.4 OpenText
  7.4.1 OpenText Details
  7.4.2 OpenText Major Business
  7.4.3 OpenText Call Center Speech Analytics Product and Services
  7.4.4 OpenText Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.4.5 OpenText Recent Developments/Updates
  7.4.6 OpenText Competitive Strengths & Weaknesses
7.5 Google
  7.5.1 Google Details
  7.5.2 Google Major Business
  7.5.3 Google Call Center Speech Analytics Product and Services
  7.5.4 Google Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.5.5 Google Recent Developments/Updates
  7.5.6 Google Competitive Strengths & Weaknesses
7.6 Vonage
  7.6.1 Vonage Details
  7.6.2 Vonage Major Business
  7.6.3 Vonage Call Center Speech Analytics Product and Services
  7.6.4 Vonage Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.6.5 Vonage Recent Developments/Updates
  7.6.6 Vonage Competitive Strengths & Weaknesses
7.7 Genesys
  7.7.1 Genesys Details
  7.7.2 Genesys Major Business
  7.7.3 Genesys Call Center Speech Analytics Product and Services
  7.7.4 Genesys Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.7.5 Genesys Recent Developments/Updates
  7.7.6 Genesys Competitive Strengths & Weaknesses
7.8 Calabrio
  7.8.1 Calabrio Details
  7.8.2 Calabrio Major Business
  7.8.3 Calabrio Call Center Speech Analytics Product and Services
  7.8.4 Calabrio Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.8.5 Calabrio Recent Developments/Updates
  7.8.6 Calabrio Competitive Strengths & Weaknesses
7.9 CallMiner
  7.9.1 CallMiner Details
  7.9.2 CallMiner Major Business
  7.9.3 CallMiner Call Center Speech Analytics Product and Services
  7.9.4 CallMiner Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.9.5 CallMiner Recent Developments/Updates
  7.9.6 CallMiner Competitive Strengths & Weaknesses
7.10 Almawave
  7.10.1 Almawave Details
  7.10.2 Almawave Major Business
  7.10.3 Almawave Call Center Speech Analytics Product and Services
  7.10.4 Almawave Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.10.5 Almawave Recent Developments/Updates
  7.10.6 Almawave Competitive Strengths & Weaknesses
7.11 AWS
  7.11.1 AWS Details
  7.11.2 AWS Major Business
  7.11.3 AWS Call Center Speech Analytics Product and Services
  7.11.4 AWS Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.11.5 AWS Recent Developments/Updates
  7.11.6 AWS Competitive Strengths & Weaknesses
7.12 Qualtrics
  7.12.1 Qualtrics Details
  7.12.2 Qualtrics Major Business
  7.12.3 Qualtrics Call Center Speech Analytics Product and Services
  7.12.4 Qualtrics Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.12.5 Qualtrics Recent Developments/Updates
  7.12.6 Qualtrics Competitive Strengths & Weaknesses
7.13 Talkdesk
  7.13.1 Talkdesk Details
  7.13.2 Talkdesk Major Business
  7.13.3 Talkdesk Call Center Speech Analytics Product and Services
  7.13.4 Talkdesk Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.13.5 Talkdesk Recent Developments/Updates
  7.13.6 Talkdesk Competitive Strengths & Weaknesses
7.14 Alvaria
  7.14.1 Alvaria Details
  7.14.2 Alvaria Major Business
  7.14.3 Alvaria Call Center Speech Analytics Product and Services
  7.14.4 Alvaria Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.14.5 Alvaria Recent Developments/Updates
  7.14.6 Alvaria Competitive Strengths & Weaknesses
7.15 Castel
  7.15.1 Castel Details
  7.15.2 Castel Major Business
  7.15.3 Castel Call Center Speech Analytics Product and Services
  7.15.4 Castel Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.15.5 Castel Recent Developments/Updates
  7.15.6 Castel Competitive Strengths & Weaknesses
7.16 VoiceBase
  7.16.1 VoiceBase Details
  7.16.2 VoiceBase Major Business
  7.16.3 VoiceBase Call Center Speech Analytics Product and Services
  7.16.4 VoiceBase Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.16.5 VoiceBase Recent Developments/Updates
  7.16.6 VoiceBase Competitive Strengths & Weaknesses
7.17 Intelligent Voice
  7.17.1 Intelligent Voice Details
  7.17.2 Intelligent Voice Major Business
  7.17.3 Intelligent Voice Call Center Speech Analytics Product and Services
  7.17.4 Intelligent Voice Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.17.5 Intelligent Voice Recent Developments/Updates
  7.17.6 Intelligent Voice Competitive Strengths & Weaknesses
7.18 CallTrackingMetrics
  7.18.1 CallTrackingMetrics Details
  7.18.2 CallTrackingMetrics Major Business
  7.18.3 CallTrackingMetrics Call Center Speech Analytics Product and Services
  7.18.4 CallTrackingMetrics Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.18.5 CallTrackingMetrics Recent Developments/Updates
  7.18.6 CallTrackingMetrics Competitive Strengths & Weaknesses
7.19 Five9
  7.19.1 Five9 Details
  7.19.2 Five9 Major Business
  7.19.3 Five9 Call Center Speech Analytics Product and Services
  7.19.4 Five9 Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.19.5 Five9 Recent Developments/Updates
  7.19.6 Five9 Competitive Strengths & Weaknesses
7.20 3CLogic
  7.20.1 3CLogic Details
  7.20.2 3CLogic Major Business
  7.20.3 3CLogic Call Center Speech Analytics Product and Services
  7.20.4 3CLogic Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.20.5 3CLogic Recent Developments/Updates
  7.20.6 3CLogic Competitive Strengths & Weaknesses
7.21 CloudTalk
  7.21.1 CloudTalk Details
  7.21.2 CloudTalk Major Business
  7.21.3 CloudTalk Call Center Speech Analytics Product and Services
  7.21.4 CloudTalk Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.21.5 CloudTalk Recent Developments/Updates
  7.21.6 CloudTalk Competitive Strengths & Weaknesses
7.22 Deepgram
  7.22.1 Deepgram Details
  7.22.2 Deepgram Major Business
  7.22.3 Deepgram Call Center Speech Analytics Product and Services
  7.22.4 Deepgram Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.22.5 Deepgram Recent Developments/Updates
  7.22.6 Deepgram Competitive Strengths & Weaknesses
7.23 Gnani.ai
  7.23.1 Gnani.ai Details
  7.23.2 Gnani.ai Major Business
  7.23.3 Gnani.ai Call Center Speech Analytics Product and Services
  7.23.4 Gnani.ai Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.23.5 Gnani.ai Recent Developments/Updates
  7.23.6 Gnani.ai Competitive Strengths & Weaknesses
7.24 Observe.ai
  7.24.1 Observe.ai Details
  7.24.2 Observe.ai Major Business
  7.24.3 Observe.ai Call Center Speech Analytics Product and Services
  7.24.4 Observe.ai Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.24.5 Observe.ai Recent Developments/Updates
  7.24.6 Observe.ai Competitive Strengths & Weaknesses
7.25 SpeechTech
  7.25.1 SpeechTech Details
  7.25.2 SpeechTech Major Business
  7.25.3 SpeechTech Call Center Speech Analytics Product and Services
  7.25.4 SpeechTech Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.25.5 SpeechTech Recent Developments/Updates
  7.25.6 SpeechTech Competitive Strengths & Weaknesses
7.26 Speech-I-Ltd
  7.26.1 Speech-I-Ltd Details
  7.26.2 Speech-I-Ltd Major Business
  7.26.3 Speech-I-Ltd Call Center Speech Analytics Product and Services
  7.26.4 Speech-I-Ltd Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.26.5 Speech-I-Ltd Recent Developments/Updates
  7.26.6 Speech-I-Ltd Competitive Strengths & Weaknesses
7.27 Batvoice
  7.27.1 Batvoice Details
  7.27.2 Batvoice Major Business
  7.27.3 Batvoice Call Center Speech Analytics Product and Services
  7.27.4 Batvoice Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.27.5 Batvoice Recent Developments/Updates
  7.27.6 Batvoice Competitive Strengths & Weaknesses
7.28 Kwantics
  7.28.1 Kwantics Details
  7.28.2 Kwantics Major Business
  7.28.3 Kwantics Call Center Speech Analytics Product and Services
  7.28.4 Kwantics Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.28.5 Kwantics Recent Developments/Updates
  7.28.6 Kwantics Competitive Strengths & Weaknesses
7.29 Speech Village
  7.29.1 Speech Village Details
  7.29.2 Speech Village Major Business
  7.29.3 Speech Village Call Center Speech Analytics Product and Services
  7.29.4 Speech Village Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.29.5 Speech Village Recent Developments/Updates
  7.29.6 Speech Village Competitive Strengths & Weaknesses
7.30 Salesken
  7.30.1 Salesken Details
  7.30.2 Salesken Major Business
  7.30.3 Salesken Call Center Speech Analytics Product and Services
  7.30.4 Salesken Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023)
  7.30.5 Salesken Recent Developments/Updates
  7.30.6 Salesken Competitive Strengths & Weaknesses

8 INDUSTRY CHAIN ANALYSIS

8.1 Call Center Speech Analytics Industry Chain
8.2 Call Center Speech Analytics Upstream Analysis
8.3 Call Center Speech Analytics Midstream Analysis
8.4 Call Center Speech Analytics Downstream Analysis

9 RESEARCH FINDINGS AND CONCLUSION

10 APPENDIX

10.1 Methodology
10.2 Research Process and Data Source
10.3 Disclaimer

LIST OF TABLES

Table 1. World Call Center Speech Analytics Revenue by Region (2018, 2022 and 2029) & (USD Million), (by Headquarter Location)
Table 2. World Call Center Speech Analytics Revenue by Region (2018-2023) & (USD Million), (by Headquarter Location)
Table 3. World Call Center Speech Analytics Revenue by Region (2024-2029) & (USD Million), (by Headquarter Location)
Table 4. World Call Center Speech Analytics Revenue Market Share by Region (2018-2023), (by Headquarter Location)
Table 5. World Call Center Speech Analytics Revenue Market Share by Region (2024-2029), (by Headquarter Location)
Table 6. Major Market Trends
Table 7. World Call Center Speech Analytics Consumption Value Growth Rate Forecast by Region (2018 & 2022 & 2029) & (USD Million)
Table 8. World Call Center Speech Analytics Consumption Value by Region (2018-2023) & (USD Million)
Table 9. World Call Center Speech Analytics Consumption Value Forecast by Region (2024-2029) & (USD Million)
Table 10. World Call Center Speech Analytics Revenue by Player (2018-2023) & (USD Million)
Table 11. Revenue Market Share of Key Call Center Speech Analytics Players in 2022
Table 12. World Call Center Speech Analytics Industry Rank of Major Player, Based on Revenue in 2022
Table 13. Global Call Center Speech Analytics Company Evaluation Quadrant
Table 14. Head Office of Key Call Center Speech Analytics Player
Table 15. Call Center Speech Analytics Market: Company Product Type Footprint
Table 16. Call Center Speech Analytics Market: Company Product Application Footprint
Table 17. Call Center Speech Analytics Mergers & Acquisitions Activity
Table 18. United States VS China Call Center Speech Analytics Market Size Comparison, (2018 & 2022 & 2029) & (USD Million)
Table 19. United States VS China Call Center Speech Analytics Consumption Value Comparison, (2018 & 2022 & 2029) & (USD Million)
Table 20. United States Based Call Center Speech Analytics Companies, Headquarters (States, Country)
Table 21. United States Based Companies Call Center Speech Analytics Revenue, (2018-2023) & (USD Million)
Table 22. United States Based Companies Call Center Speech Analytics Revenue Market Share (2018-2023)
Table 23. China Based Call Center Speech Analytics Companies, Headquarters (Province, Country)
Table 24. China Based Companies Call Center Speech Analytics Revenue, (2018-2023) & (USD Million)
Table 25. China Based Companies Call Center Speech Analytics Revenue Market Share (2018-2023)
Table 26. Rest of World Based Call Center Speech Analytics Companies, Headquarters (States, Country)
Table 27. Rest of World Based Companies Call Center Speech Analytics Revenue, (2018-2023) & (USD Million)
Table 28. Rest of World Based Companies Call Center Speech Analytics Revenue Market Share (2018-2023)
Table 29. World Call Center Speech Analytics Market Size by Type, (USD Million), 2018 & 2022 & 2029
Table 30. World Call Center Speech Analytics Market Size by Type (2018-2023) & (USD Million)
Table 31. World Call Center Speech Analytics Market Size by Type (2024-2029) & (USD Million)
Table 32. World Call Center Speech Analytics Market Size by Application, (USD Million), 2018 & 2022 & 2029
Table 33. World Call Center Speech Analytics Market Size by Application (2018-2023) & (USD Million)
Table 34. World Call Center Speech Analytics Market Size by Application (2024-2029) & (USD Million)
Table 35. NICE Basic Information, Area Served and Competitors
Table 36. NICE Major Business
Table 37. NICE Call Center Speech Analytics Product and Services
Table 38. NICE Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 39. NICE Recent Developments/Updates
Table 40. NICE Competitive Strengths & Weaknesses
Table 41. Verint Basic Information, Area Served and Competitors
Table 42. Verint Major Business
Table 43. Verint Call Center Speech Analytics Product and Services
Table 44. Verint Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 45. Verint Recent Developments/Updates
Table 46. Verint Competitive Strengths & Weaknesses
Table 47. Avaya Basic Information, Area Served and Competitors
Table 48. Avaya Major Business
Table 49. Avaya Call Center Speech Analytics Product and Services
Table 50. Avaya Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 51. Avaya Recent Developments/Updates
Table 52. Avaya Competitive Strengths & Weaknesses
Table 53. OpenText Basic Information, Area Served and Competitors
Table 54. OpenText Major Business
Table 55. OpenText Call Center Speech Analytics Product and Services
Table 56. OpenText Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 57. OpenText Recent Developments/Updates
Table 58. OpenText Competitive Strengths & Weaknesses
Table 59. Google Basic Information, Area Served and Competitors
Table 60. Google Major Business
Table 61. Google Call Center Speech Analytics Product and Services
Table 62. Google Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 63. Google Recent Developments/Updates
Table 64. Google Competitive Strengths & Weaknesses
Table 65. Vonage Basic Information, Area Served and Competitors
Table 66. Vonage Major Business
Table 67. Vonage Call Center Speech Analytics Product and Services
Table 68. Vonage Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 69. Vonage Recent Developments/Updates
Table 70. Vonage Competitive Strengths & Weaknesses
Table 71. Genesys Basic Information, Area Served and Competitors
Table 72. Genesys Major Business
Table 73. Genesys Call Center Speech Analytics Product and Services
Table 74. Genesys Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 75. Genesys Recent Developments/Updates
Table 76. Genesys Competitive Strengths & Weaknesses
Table 77. Calabrio Basic Information, Area Served and Competitors
Table 78. Calabrio Major Business
Table 79. Calabrio Call Center Speech Analytics Product and Services
Table 80. Calabrio Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 81. Calabrio Recent Developments/Updates
Table 82. Calabrio Competitive Strengths & Weaknesses
Table 83. CallMiner Basic Information, Area Served and Competitors
Table 84. CallMiner Major Business
Table 85. CallMiner Call Center Speech Analytics Product and Services
Table 86. CallMiner Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 87. CallMiner Recent Developments/Updates
Table 88. CallMiner Competitive Strengths & Weaknesses
Table 89. Almawave Basic Information, Area Served and Competitors
Table 90. Almawave Major Business
Table 91. Almawave Call Center Speech Analytics Product and Services
Table 92. Almawave Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 93. Almawave Recent Developments/Updates
Table 94. Almawave Competitive Strengths & Weaknesses
Table 95. AWS Basic Information, Area Served and Competitors
Table 96. AWS Major Business
Table 97. AWS Call Center Speech Analytics Product and Services
Table 98. AWS Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 99. AWS Recent Developments/Updates
Table 100. AWS Competitive Strengths & Weaknesses
Table 101. Qualtrics Basic Information, Area Served and Competitors
Table 102. Qualtrics Major Business
Table 103. Qualtrics Call Center Speech Analytics Product and Services
Table 104. Qualtrics Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 105. Qualtrics Recent Developments/Updates
Table 106. Qualtrics Competitive Strengths & Weaknesses
Table 107. Talkdesk Basic Information, Area Served and Competitors
Table 108. Talkdesk Major Business
Table 109. Talkdesk Call Center Speech Analytics Product and Services
Table 110. Talkdesk Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 111. Talkdesk Recent Developments/Updates
Table 112. Talkdesk Competitive Strengths & Weaknesses
Table 113. Alvaria Basic Information, Area Served and Competitors
Table 114. Alvaria Major Business
Table 115. Alvaria Call Center Speech Analytics Product and Services
Table 116. Alvaria Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 117. Alvaria Recent Developments/Updates
Table 118. Alvaria Competitive Strengths & Weaknesses
Table 119. Castel Basic Information, Area Served and Competitors
Table 120. Castel Major Business
Table 121. Castel Call Center Speech Analytics Product and Services
Table 122. Castel Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 123. Castel Recent Developments/Updates
Table 124. Castel Competitive Strengths & Weaknesses
Table 125. VoiceBase Basic Information, Area Served and Competitors
Table 126. VoiceBase Major Business
Table 127. VoiceBase Call Center Speech Analytics Product and Services
Table 128. VoiceBase Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 129. VoiceBase Recent Developments/Updates
Table 130. VoiceBase Competitive Strengths & Weaknesses
Table 131. Intelligent Voice Basic Information, Area Served and Competitors
Table 132. Intelligent Voice Major Business
Table 133. Intelligent Voice Call Center Speech Analytics Product and Services
Table 134. Intelligent Voice Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 135. Intelligent Voice Recent Developments/Updates
Table 136. Intelligent Voice Competitive Strengths & Weaknesses
Table 137. CallTrackingMetrics Basic Information, Area Served and Competitors
Table 138. CallTrackingMetrics Major Business
Table 139. CallTrackingMetrics Call Center Speech Analytics Product and Services
Table 140. CallTrackingMetrics Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 141. CallTrackingMetrics Recent Developments/Updates
Table 142. CallTrackingMetrics Competitive Strengths & Weaknesses
Table 143. Five9 Basic Information, Area Served and Competitors
Table 144. Five9 Major Business
Table 145. Five9 Call Center Speech Analytics Product and Services
Table 146. Five9 Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 147. Five9 Recent Developments/Updates
Table 148. Five9 Competitive Strengths & Weaknesses
Table 149. 3CLogic Basic Information, Area Served and Competitors
Table 150. 3CLogic Major Business
Table 151. 3CLogic Call Center Speech Analytics Product and Services
Table 152. 3CLogic Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 153. 3CLogic Recent Developments/Updates
Table 154. 3CLogic Competitive Strengths & Weaknesses
Table 155. CloudTalk Basic Information, Area Served and Competitors
Table 156. CloudTalk Major Business
Table 157. CloudTalk Call Center Speech Analytics Product and Services
Table 158. CloudTalk Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 159. CloudTalk Recent Developments/Updates
Table 160. CloudTalk Competitive Strengths & Weaknesses
Table 161. Deepgram Basic Information, Area Served and Competitors
Table 162. Deepgram Major Business
Table 163. Deepgram Call Center Speech Analytics Product and Services
Table 164. Deepgram Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 165. Deepgram Recent Developments/Updates
Table 166. Deepgram Competitive Strengths & Weaknesses
Table 167. Gnani.ai Basic Information, Area Served and Competitors
Table 168. Gnani.ai Major Business
Table 169. Gnani.ai Call Center Speech Analytics Product and Services
Table 170. Gnani.ai Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 171. Gnani.ai Recent Developments/Updates
Table 172. Gnani.ai Competitive Strengths & Weaknesses
Table 173. Observe.ai Basic Information, Area Served and Competitors
Table 174. Observe.ai Major Business
Table 175. Observe.ai Call Center Speech Analytics Product and Services
Table 176. Observe.ai Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 177. Observe.ai Recent Developments/Updates
Table 178. Observe.ai Competitive Strengths & Weaknesses
Table 179. SpeechTech Basic Information, Area Served and Competitors
Table 180. SpeechTech Major Business
Table 181. SpeechTech Call Center Speech Analytics Product and Services
Table 182. SpeechTech Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 183. SpeechTech Recent Developments/Updates
Table 184. SpeechTech Competitive Strengths & Weaknesses
Table 185. Speech-I-Ltd Basic Information, Area Served and Competitors
Table 186. Speech-I-Ltd Major Business
Table 187. Speech-I-Ltd Call Center Speech Analytics Product and Services
Table 188. Speech-I-Ltd Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 189. Speech-I-Ltd Recent Developments/Updates
Table 190. Speech-I-Ltd Competitive Strengths & Weaknesses
Table 191. Batvoice Basic Information, Area Served and Competitors
Table 192. Batvoice Major Business
Table 193. Batvoice Call Center Speech Analytics Product and Services
Table 194. Batvoice Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 195. Batvoice Recent Developments/Updates
Table 196. Batvoice Competitive Strengths & Weaknesses
Table 197. Kwantics Basic Information, Area Served and Competitors
Table 198. Kwantics Major Business
Table 199. Kwantics Call Center Speech Analytics Product and Services
Table 200. Kwantics Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 201. Kwantics Recent Developments/Updates
Table 202. Kwantics Competitive Strengths & Weaknesses
Table 203. Speech Village Basic Information, Area Served and Competitors
Table 204. Speech VillageMajor Business
Table 205. Speech Village Call Center Speech Analytics Product and Services
Table 206. Speech Village Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 207. Speech Village Recent Developments/Updates
Table 208. Salesken Basic Information, Area Served and Competitors
Table 209. Salesken Major Business
Table 210. Salesken Call Center Speech Analytics Product and Services
Table 211. Salesken Call Center Speech Analytics Revenue, Gross Margin and Market Share (2018-2023) & (USD Million)
Table 212. Global Key Players of Call Center Speech Analytics Upstream (Raw Materials)
Table 213. Call Center Speech Analytics Typical Customers

LIST OF FIGURES

Figure 1. Call Center Speech Analytics Picture
Figure 2. World Call Center Speech Analytics Total Market Size: 2018 & 2022 & 2029, (USD Million)
Figure 3. World Call Center Speech Analytics Total Market Size (2018-2029) & (USD Million)
Figure 4. World Call Center Speech Analytics Revenue Market Share by Region (2018, 2022 and 2029) & (USD Million) , (by Headquarter Location)
Figure 5. World Call Center Speech Analytics Revenue Market Share by Region (2018-2029), (by Headquarter Location)
Figure 6. United States Based Company Call Center Speech Analytics Revenue (2018-2029) & (USD Million)
Figure 7. China Based Company Call Center Speech Analytics Revenue (2018-2029) & (USD Million)
Figure 8. Europe Based Company Call Center Speech Analytics Revenue (2018-2029) & (USD Million)
Figure 9. Japan Based Company Call Center Speech Analytics Revenue (2018-2029) & (USD Million)
Figure 10. South Korea Based Company Call Center Speech Analytics Revenue (2018-2029) & (USD Million)
Figure 11. ASEAN Based Company Call Center Speech Analytics Revenue (2018-2029) & (USD Million)
Figure 12. India Based Company Call Center Speech Analytics Revenue (2018-2029) & (USD Million)
Figure 13. Call Center Speech Analytics Market Drivers
Figure 14. Factors Affecting Demand
Figure 15. World Call Center Speech Analytics Consumption Value (2018-2029) & (USD Million)
Figure 16. World Call Center Speech Analytics Consumption Value Market Share by Region (2018-2029)
Figure 17. United States Call Center Speech Analytics Consumption Value (2018-2029) & (USD Million)
Figure 18. China Call Center Speech Analytics Consumption Value (2018-2029) & (USD Million)
Figure 19. Europe Call Center Speech Analytics Consumption Value (2018-2029) & (USD Million)
Figure 20. Japan Call Center Speech Analytics Consumption Value (2018-2029) & (USD Million)
Figure 21. South Korea Call Center Speech Analytics Consumption Value (2018-2029) & (USD Million)
Figure 22. ASEAN Call Center Speech Analytics Consumption Value (2018-2029) & (USD Million)
Figure 23. India Call Center Speech Analytics Consumption Value (2018-2029) & (USD Million)
Figure 24. Producer Shipments of Call Center Speech Analytics by Player Revenue ($MM) and Market Share (%): 2022
Figure 25. Global Four-firm Concentration Ratios (CR4) for Call Center Speech Analytics Markets in 2022
Figure 26. Global Four-firm Concentration Ratios (CR8) for Call Center Speech Analytics Markets in 2022
Figure 27. United States VS China: Call Center Speech Analytics Revenue Market Share Comparison (2018 & 2022 & 2029)
Figure 28. United States VS China: Call Center Speech Analytics Consumption Value Market Share Comparison (2018 & 2022 & 2029)
Figure 29. World Call Center Speech Analytics Market Size by Type, (USD Million), 2018 & 2022 & 2029
Figure 30. World Call Center Speech Analytics Market Size Market Share by Type in 2022
Figure 31. On-premises
Figure 32. Cloud
Figure 33. World Call Center Speech Analytics Market Size Market Share by Type (2018-2029)
Figure 34. World Call Center Speech Analytics Market Size by Application, (USD Million), 2018 & 2022 & 2029
Figure 35. World Call Center Speech Analytics Market Size Market Share by Application in 2022
Figure 36. Large Enterprises
Figure 37. SMEs
Figure 38. Call Center Speech Analytics Industrial Chain
Figure 39. Methodology
Figure 40. Research Process and Data Source


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