Global Business Instant Messaging Software Market Size, Status and Forecast 2020-2026

August 2020 | 130 pages | ID: G8F76B3012D2EN
QYResearch

Abstracts

This report focuses on the global Business Instant Messaging Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Business Instant Messaging Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.

The key players covered in this study

• ezTalks
• Flock
• Freshchat
• Genesys
• HelpCrunch
• Liscio
• LiveAgent
• MangoApps Inc.
• Mirrorfly
• Nextiva
• Quire
• Salesforce
• Skype
• Slack
• Talkspirit
• Twist
• Zendesk
• Zoho

Market segment by Type, the product can be split into

• On-premise
• Cloud-based

Market segment by Application, split into

• SMEs
• Large Enterprises

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

The study objectives of this report are:

• To analyze global Business Instant Messaging Software status, future forecast, growth opportunity, key market and key players.
• To present the Business Instant Messaging Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of Business Instant Messaging Software are as follows:

• History Year: 2015-2019
• Base Year: 2019
• Estimated Year: 2020
• Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Business Instant Messaging Software Revenue
1.4 Market Analysis by Type
  1.4.1 Global Business Instant Messaging Software Market Size Growth Rate by Type: 2020 VS 2026
  1.4.2 On-premise
  1.4.3 Cloud-based
1.5 Market by Application
  1.5.1 Global Business Instant Messaging Software Market Share by Application: 2020 VS 2026
  1.5.2 SMEs
  1.5.3 Large Enterprises
1.6 Coronavirus Disease 2019 (Covid-19): Business Instant Messaging Software Industry Impact
  1.6.1 How the Covid-19 is Affecting the Business Instant Messaging Software Industry
    1.6.1.1 Business Instant Messaging Software Business Impact Assessment - Covid-19
    1.6.1.2 Supply Chain Challenges
    1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  1.6.2 Market Trends and Business Instant Messaging Software Potential Opportunities in the COVID-19 Landscape
  1.6.3 Measures / Proposal against Covid-19
    1.6.3.1 Government Measures to Combat Covid-19 Impact
    1.6.3.2 Proposal for Business Instant Messaging Software Players to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered

2 GLOBAL GROWTH TRENDS BY REGIONS

2.1 Business Instant Messaging Software Market Perspective (2015-2026)
2.2 Business Instant Messaging Software Growth Trends by Regions
  2.2.1 Business Instant Messaging Software Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 Business Instant Messaging Software Historic Market Share by Regions (2015-2020)
  2.2.3 Business Instant Messaging Software Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Top Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Porter’s Five Forces Analysis
  2.3.5 Business Instant Messaging Software Market Growth Strategy
  2.3.6 Primary Interviews with Key Business Instant Messaging Software Players (Opinion Leaders)

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top Business Instant Messaging Software Players by Market Size
  3.1.1 Global Top Business Instant Messaging Software Players by Revenue (2015-2020)
  3.1.2 Global Business Instant Messaging Software Revenue Market Share by Players (2015-2020)
  3.1.3 Global Business Instant Messaging Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Business Instant Messaging Software Market Concentration Ratio
  3.2.1 Global Business Instant Messaging Software Market Concentration Ratio (CR5 and HHI)
  3.2.2 Global Top 10 and Top 5 Companies by Business Instant Messaging Software Revenue in 2019
3.3 Business Instant Messaging Software Key Players Head office and Area Served
3.4 Key Players Business Instant Messaging Software Product Solution and Service
3.5 Date of Enter into Business Instant Messaging Software Market
3.6 Mergers & Acquisitions, Expansion Plans

4 BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global Business Instant Messaging Software Historic Market Size by Type (2015-2020)
4.2 Global Business Instant Messaging Software Forecasted Market Size by Type (2021-2026)

5 BUSINESS INSTANT MESSAGING SOFTWARE BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global Business Instant Messaging Software Market Size by Application (2015-2020)
5.2 Global Business Instant Messaging Software Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America Business Instant Messaging Software Market Size (2015-2020)
6.2 Business Instant Messaging Software Key Players in North America (2019-2020)
6.3 North America Business Instant Messaging Software Market Size by Type (2015-2020)
6.4 North America Business Instant Messaging Software Market Size by Application (2015-2020)

7 EUROPE

7.1 Europe Business Instant Messaging Software Market Size (2015-2020)
7.2 Business Instant Messaging Software Key Players in Europe (2019-2020)
7.3 Europe Business Instant Messaging Software Market Size by Type (2015-2020)
7.4 Europe Business Instant Messaging Software Market Size by Application (2015-2020)

8 CHINA

8.1 China Business Instant Messaging Software Market Size (2015-2020)
8.2 Business Instant Messaging Software Key Players in China (2019-2020)
8.3 China Business Instant Messaging Software Market Size by Type (2015-2020)
8.4 China Business Instant Messaging Software Market Size by Application (2015-2020)

9 JAPAN

9.1 Japan Business Instant Messaging Software Market Size (2015-2020)
9.2 Business Instant Messaging Software Key Players in Japan (2019-2020)
9.3 Japan Business Instant Messaging Software Market Size by Type (2015-2020)
9.4 Japan Business Instant Messaging Software Market Size by Application (2015-2020)

10 SOUTHEAST ASIA

10.1 Southeast Asia Business Instant Messaging Software Market Size (2015-2020)
10.2 Business Instant Messaging Software Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Business Instant Messaging Software Market Size by Type (2015-2020)
10.4 Southeast Asia Business Instant Messaging Software Market Size by Application (2015-2020)

11 INDIA

11.1 India Business Instant Messaging Software Market Size (2015-2020)
11.2 Business Instant Messaging Software Key Players in India (2019-2020)
11.3 India Business Instant Messaging Software Market Size by Type (2015-2020)
11.4 India Business Instant Messaging Software Market Size by Application (2015-2020)

12 CENTRAL & SOUTH AMERICA

12.1 Central & South America Business Instant Messaging Software Market Size (2015-2020)
12.2 Business Instant Messaging Software Key Players in Central & South America (2019-2020)
12.3 Central & South America Business Instant Messaging Software Market Size by Type (2015-2020)
12.4 Central & South America Business Instant Messaging Software Market Size by Application (2015-2020)

13 KEY PLAYERS PROFILES

13.1 ezTalks
  13.1.1 ezTalks Company Details
  13.1.2 ezTalks Business Overview and Its Total Revenue
  13.1.3 ezTalks Business Instant Messaging Software Introduction
  13.1.4 ezTalks Revenue in Business Instant Messaging Software Business (2015-2020))
  13.1.5 ezTalks Recent Development
13.2 Flock
  13.2.1 Flock Company Details
  13.2.2 Flock Business Overview and Its Total Revenue
  13.2.3 Flock Business Instant Messaging Software Introduction
  13.2.4 Flock Revenue in Business Instant Messaging Software Business (2015-2020)
  13.2.5 Flock Recent Development
13.3 Freshchat
  13.3.1 Freshchat Company Details
  13.3.2 Freshchat Business Overview and Its Total Revenue
  13.3.3 Freshchat Business Instant Messaging Software Introduction
  13.3.4 Freshchat Revenue in Business Instant Messaging Software Business (2015-2020)
  13.3.5 Freshchat Recent Development
13.4 Genesys
  13.4.1 Genesys Company Details
  13.4.2 Genesys Business Overview and Its Total Revenue
  13.4.3 Genesys Business Instant Messaging Software Introduction
  13.4.4 Genesys Revenue in Business Instant Messaging Software Business (2015-2020)
  13.4.5 Genesys Recent Development
13.5 HelpCrunch
  13.5.1 HelpCrunch Company Details
  13.5.2 HelpCrunch Business Overview and Its Total Revenue
  13.5.3 HelpCrunch Business Instant Messaging Software Introduction
  13.5.4 HelpCrunch Revenue in Business Instant Messaging Software Business (2015-2020)
  13.5.5 HelpCrunch Recent Development
13.6 Liscio
  13.6.1 Liscio Company Details
  13.6.2 Liscio Business Overview and Its Total Revenue
  13.6.3 Liscio Business Instant Messaging Software Introduction
  13.6.4 Liscio Revenue in Business Instant Messaging Software Business (2015-2020)
  13.6.5 Liscio Recent Development
13.7 LiveAgent
  13.7.1 LiveAgent Company Details
  13.7.2 LiveAgent Business Overview and Its Total Revenue
  13.7.3 LiveAgent Business Instant Messaging Software Introduction
  13.7.4 LiveAgent Revenue in Business Instant Messaging Software Business (2015-2020)
  13.7.5 LiveAgent Recent Development
13.8 MangoApps Inc.
  13.8.1 MangoApps Inc. Company Details
  13.8.2 MangoApps Inc. Business Overview and Its Total Revenue
  13.8.3 MangoApps Inc. Business Instant Messaging Software Introduction
  13.8.4 MangoApps Inc. Revenue in Business Instant Messaging Software Business (2015-2020)
  13.8.5 MangoApps Inc. Recent Development
13.9 Mirrorfly
  13.9.1 Mirrorfly Company Details
  13.9.2 Mirrorfly Business Overview and Its Total Revenue
  13.9.3 Mirrorfly Business Instant Messaging Software Introduction
  13.9.4 Mirrorfly Revenue in Business Instant Messaging Software Business (2015-2020)
  13.9.5 Mirrorfly Recent Development
13.10 Nextiva
  13.10.1 Nextiva Company Details
  13.10.2 Nextiva Business Overview and Its Total Revenue
  13.10.3 Nextiva Business Instant Messaging Software Introduction
  13.10.4 Nextiva Revenue in Business Instant Messaging Software Business (2015-2020)
  13.10.5 Nextiva Recent Development
13.11 Quire
  10.11.1 Quire Company Details
  10.11.2 Quire Business Overview and Its Total Revenue
  10.11.3 Quire Business Instant Messaging Software Introduction
  10.11.4 Quire Revenue in Business Instant Messaging Software Business (2015-2020)
  10.11.5 Quire Recent Development
13.12 Salesforce
  10.12.1 Salesforce Company Details
  10.12.2 Salesforce Business Overview and Its Total Revenue
  10.12.3 Salesforce Business Instant Messaging Software Introduction
  10.12.4 Salesforce Revenue in Business Instant Messaging Software Business (2015-2020)
  10.12.5 Salesforce Recent Development
13.13 Skype
  10.13.1 Skype Company Details
  10.13.2 Skype Business Overview and Its Total Revenue
  10.13.3 Skype Business Instant Messaging Software Introduction
  10.13.4 Skype Revenue in Business Instant Messaging Software Business (2015-2020)
  10.13.5 Skype Recent Development
13.14 Slack
  10.14.1 Slack Company Details
  10.14.2 Slack Business Overview and Its Total Revenue
  10.14.3 Slack Business Instant Messaging Software Introduction
  10.14.4 Slack Revenue in Business Instant Messaging Software Business (2015-2020)
  10.14.5 Slack Recent Development
13.15 Talkspirit
  10.15.1 Talkspirit Company Details
  10.15.2 Talkspirit Business Overview and Its Total Revenue
  10.15.3 Talkspirit Business Instant Messaging Software Introduction
  10.15.4 Talkspirit Revenue in Business Instant Messaging Software Business (2015-2020)
  10.15.5 Talkspirit Recent Development
13.16 Twist
  10.16.1 Twist Company Details
  10.16.2 Twist Business Overview and Its Total Revenue
  10.16.3 Twist Business Instant Messaging Software Introduction
  10.16.4 Twist Revenue in Business Instant Messaging Software Business (2015-2020)
  10.16.5 Twist Recent Development
13.17 Zendesk
  10.17.1 Zendesk Company Details
  10.17.2 Zendesk Business Overview and Its Total Revenue
  10.17.3 Zendesk Business Instant Messaging Software Introduction
  10.17.4 Zendesk Revenue in Business Instant Messaging Software Business (2015-2020)
  10.17.5 Zendesk Recent Development
13.18 Zoho
  10.18.1 Zoho Company Details
  10.18.2 Zoho Business Overview and Its Total Revenue
  10.18.3 Zoho Business Instant Messaging Software Introduction
  10.18.4 Zoho Revenue in Business Instant Messaging Software Business (2015-2020)
  10.18.5 Zoho Recent Development

14 ANALYST'S VIEWPOINTS/CONCLUSIONS

15 APPENDIX

15.1 Research Methodology
  15.1.1 Methodology/Research Approach
  15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. Business Instant Messaging Software Key Market Segments
Table 2. Key Players Covered: Ranking by Business Instant Messaging Software Revenue
Table 3. Ranking of Global Top Business Instant Messaging Software Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Business Instant Messaging Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of On-premise
Table 6. Key Players of Cloud-based
Table 7. COVID-19 Impact Global Market: (Four Business Instant Messaging Software Market Size Forecast Scenarios)
Table 8. Opportunities and Trends for Business Instant Messaging Software Players in the COVID-19 Landscape
Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 10. Key Regions/Countries Measures against Covid-19 Impact
Table 11. Proposal for Business Instant Messaging Software Players to Combat Covid-19 Impact
Table 12. Global Business Instant Messaging Software Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 13. Global Business Instant Messaging Software Market Size by Regions (US$ Million): 2020 VS 2026
Table 14. Global Business Instant Messaging Software Market Size by Regions (2015-2020) (US$ Million)
Table 15. Global Business Instant Messaging Software Market Share by Regions (2015-2020)
Table 16. Global Business Instant Messaging Software Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 17. Global Business Instant Messaging Software Market Share by Regions (2021-2026)
Table 18. Market Top Trends
Table 19. Key Drivers: Impact Analysis
Table 20. Key Challenges
Table 21. Business Instant Messaging Software Market Growth Strategy
Table 22. Main Points Interviewed from Key Business Instant Messaging Software Players
Table 23. Global Business Instant Messaging Software Revenue by Players (2015-2020) (Million US$)
Table 24. Global Business Instant Messaging Software Market Share by Players (2015-2020)
Table 25. Global Top Business Instant Messaging Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Business Instant Messaging Software as of 2019)
Table 26. Global Business Instant Messaging Software by Players Market Concentration Ratio (CR5 and HHI)
Table 27. Key Players Headquarters and Area Served
Table 28. Key Players Business Instant Messaging Software Product Solution and Service
Table 29. Date of Enter into Business Instant Messaging Software Market
Table 30. Mergers & Acquisitions, Expansion Plans
Table 31. Global Business Instant Messaging Software Market Size by Type (2015-2020) (Million US$)
Table 32. Global Business Instant Messaging Software Market Size Share by Type (2015-2020)
Table 33. Global Business Instant Messaging Software Revenue Market Share by Type (2021-2026)
Table 34. Global Business Instant Messaging Software Market Size Share by Application (2015-2020)
Table 35. Global Business Instant Messaging Software Market Size by Application (2015-2020) (Million US$)
Table 36. Global Business Instant Messaging Software Market Size Share by Application (2021-2026)
Table 37. North America Key Players Business Instant Messaging Software Revenue (2019-2020) (Million US$)
Table 38. North America Key Players Business Instant Messaging Software Market Share (2019-2020)
Table 39. North America Business Instant Messaging Software Market Size by Type (2015-2020) (Million US$)
Table 40. North America Business Instant Messaging Software Market Share by Type (2015-2020)
Table 41. North America Business Instant Messaging Software Market Size by Application (2015-2020) (Million US$)
Table 42. North America Business Instant Messaging Software Market Share by Application (2015-2020)
Table 43. Europe Key Players Business Instant Messaging Software Revenue (2019-2020) (Million US$)
Table 44. Europe Key Players Business Instant Messaging Software Market Share (2019-2020)
Table 45. Europe Business Instant Messaging Software Market Size by Type (2015-2020) (Million US$)
Table 46. Europe Business Instant Messaging Software Market Share by Type (2015-2020)
Table 47. Europe Business Instant Messaging Software Market Size by Application (2015-2020) (Million US$)
Table 48. Europe Business Instant Messaging Software Market Share by Application (2015-2020)
Table 49. China Key Players Business Instant Messaging Software Revenue (2019-2020) (Million US$)
Table 50. China Key Players Business Instant Messaging Software Market Share (2019-2020)
Table 51. China Business Instant Messaging Software Market Size by Type (2015-2020) (Million US$)
Table 52. China Business Instant Messaging Software Market Share by Type (2015-2020)
Table 53. China Business Instant Messaging Software Market Size by Application (2015-2020) (Million US$)
Table 54. China Business Instant Messaging Software Market Share by Application (2015-2020)
Table 55. Japan Key Players Business Instant Messaging Software Revenue (2019-2020) (Million US$)
Table 56. Japan Key Players Business Instant Messaging Software Market Share (2019-2020)
Table 57. Japan Business Instant Messaging Software Market Size by Type (2015-2020) (Million US$)
Table 58. Japan Business Instant Messaging Software Market Share by Type (2015-2020)
Table 59. Japan Business Instant Messaging Software Market Size by Application (2015-2020) (Million US$)
Table 60. Japan Business Instant Messaging Software Market Share by Application (2015-2020)
Table 61. Southeast Asia Key Players Business Instant Messaging Software Revenue (2019-2020) (Million US$)
Table 62. Southeast Asia Key Players Business Instant Messaging Software Market Share (2019-2020)
Table 63. Southeast Asia Business Instant Messaging Software Market Size by Type (2015-2020) (Million US$)
Table 64. Southeast Asia Business Instant Messaging Software Market Share by Type (2015-2020)
Table 65. Southeast Asia Business Instant Messaging Software Market Size by Application (2015-2020) (Million US$)
Table 66. Southeast Asia Business Instant Messaging Software Market Share by Application (2015-2020)
Table 67. India Key Players Business Instant Messaging Software Revenue (2019-2020) (Million US$)
Table 68. India Key Players Business Instant Messaging Software Market Share (2019-2020)
Table 69. India Business Instant Messaging Software Market Size by Type (2015-2020) (Million US$)
Table 70. India Business Instant Messaging Software Market Share by Type (2015-2020)
Table 71. India Business Instant Messaging Software Market Size by Application (2015-2020) (Million US$)
Table 72. India Business Instant Messaging Software Market Share by Application (2015-2020)
Table 73. Central & South America Key Players Business Instant Messaging Software Revenue (2019-2020) (Million US$)
Table 74. Central & South America Key Players Business Instant Messaging Software Market Share (2019-2020)
Table 75. Central & South America Business Instant Messaging Software Market Size by Type (2015-2020) (Million US$)
Table 76. Central & South America Business Instant Messaging Software Market Share by Type (2015-2020)
Table 77. Central & South America Business Instant Messaging Software Market Size by Application (2015-2020) (Million US$)
Table 78. Central & South America Business Instant Messaging Software Market Share by Application (2015-2020)
Table 79. ezTalks Company Details
Table 80. ezTalks Business Overview
Table 81. ezTalks Product
Table 82. ezTalks Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 83. ezTalks Recent Development
Table 84. Flock Company Details
Table 85. Flock Business Overview
Table 86. Flock Product
Table 87. Flock Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 88. Flock Recent Development
Table 89. Freshchat Company Details
Table 90. Freshchat Business Overview
Table 91. Freshchat Product
Table 92. Freshchat Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 93. Freshchat Recent Development
Table 94. Genesys Company Details
Table 95. Genesys Business Overview
Table 96. Genesys Product
Table 97. Genesys Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 98. Genesys Recent Development
Table 99. HelpCrunch Company Details
Table 100. HelpCrunch Business Overview
Table 101. HelpCrunch Product
Table 102. HelpCrunch Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 103. HelpCrunch Recent Development
Table 104. Liscio Company Details
Table 105. Liscio Business Overview
Table 106. Liscio Product
Table 107. Liscio Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 108. Liscio Recent Development
Table 109. LiveAgent Company Details
Table 110. LiveAgent Business Overview
Table 111. LiveAgent Product
Table 112. LiveAgent Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 113. LiveAgent Recent Development
Table 114. MangoApps Inc. Business Overview
Table 115. MangoApps Inc. Product
Table 116. MangoApps Inc. Company Details
Table 117. MangoApps Inc. Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 118. MangoApps Inc. Recent Development
Table 119. Mirrorfly Company Details
Table 120. Mirrorfly Business Overview
Table 121. Mirrorfly Product
Table 122. Mirrorfly Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 123. Mirrorfly Recent Development
Table 124. Nextiva Company Details
Table 125. Nextiva Business Overview
Table 126. Nextiva Product
Table 127. Nextiva Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 128. Nextiva Recent Development
Table 129. Quire Company Details
Table 130. Quire Business Overview
Table 131. Quire Product
Table 132. Quire Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 133. Quire Recent Development
Table 134. Salesforce Company Details
Table 135. Salesforce Business Overview
Table 136. Salesforce Product
Table 137. Salesforce Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 138. Salesforce Recent Development
Table 139. Skype Company Details
Table 140. Skype Business Overview
Table 141. Skype Product
Table 142. Skype Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 143. Skype Recent Development
Table 144. Slack Company Details
Table 145. Slack Business Overview
Table 146. Slack Product
Table 147. Slack Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 148. Slack Recent Development
Table 149. Talkspirit Company Details
Table 150. Talkspirit Business Overview
Table 151. Talkspirit Product
Table 152. Talkspirit Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 153. Talkspirit Recent Development
Table 154. Twist Company Details
Table 155. Twist Business Overview
Table 156. Twist Product
Table 157. Twist Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 158. Twist Recent Development
Table 159. Zendesk Company Details
Table 160. Zendesk Business Overview
Table 161. Zendesk Product
Table 162. Zendesk Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 163. Zendesk Recent Development
Table 164. Zoho Company Details
Table 165. Zoho Business Overview
Table 166. Zoho Product
Table 167. Zoho Revenue in Business Instant Messaging Software Business (2015-2020) (Million US$)
Table 168. Zoho Recent Development
Table 169. Research Programs/Design for This Report
Table 170. Key Data Information from Secondary Sources
Table 171. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global Business Instant Messaging Software Market Share by Type: 2020 VS 2026
Figure 2. On-premise Features
Figure 3. Cloud-based Features
Figure 4. Global Business Instant Messaging Software Market Share by Application: 2020 VS 2026
Figure 5. SMEs Case Studies
Figure 6. Large Enterprises Case Studies
Figure 7. Business Instant Messaging Software Report Years Considered
Figure 8. Global Business Instant Messaging Software Market Size YoY Growth 2015-2026 (US$ Million)
Figure 9. Global Business Instant Messaging Software Market Share by Regions: 2020 VS 2026
Figure 10. Global Business Instant Messaging Software Market Share by Regions (2021-2026)
Figure 11. Porter's Five Forces Analysis
Figure 12. Global Business Instant Messaging Software Market Share by Players in 2019
Figure 13. Global Top Business Instant Messaging Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Business Instant Messaging Software as of 2019
Figure 14. The Top 10 and 5 Players Market Share by Business Instant Messaging Software Revenue in 2019
Figure 15. North America Business Instant Messaging Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 16. Europe Business Instant Messaging Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 17. China Business Instant Messaging Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. Japan Business Instant Messaging Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Southeast Asia Business Instant Messaging Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. India Business Instant Messaging Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Central & South America Business Instant Messaging Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. ezTalks Total Revenue (US$ Million): 2019 Compared with 2018
Figure 23. ezTalks Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 24. Flock Total Revenue (US$ Million): 2019 Compared with 2018
Figure 25. Flock Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 26. Freshchat Total Revenue (US$ Million): 2019 Compared with 2018
Figure 27. Freshchat Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 28. Genesys Total Revenue (US$ Million): 2019 Compared with 2018
Figure 29. Genesys Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 30. HelpCrunch Total Revenue (US$ Million): 2019 Compared with 2018
Figure 31. HelpCrunch Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 32. Liscio Total Revenue (US$ Million): 2019 Compared with 2018
Figure 33. Liscio Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 34. LiveAgent Total Revenue (US$ Million): 2019 Compared with 2018
Figure 35. LiveAgent Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 36. MangoApps Inc. Total Revenue (US$ Million): 2019 Compared with 2018
Figure 37. MangoApps Inc. Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 38. Mirrorfly Total Revenue (US$ Million): 2019 Compared with 2018
Figure 39. Mirrorfly Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 40. Nextiva Total Revenue (US$ Million): 2019 Compared with 2018
Figure 41. Nextiva Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 42. Quire Total Revenue (US$ Million): 2019 Compared with 2018
Figure 43. Quire Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 44. Salesforce Total Revenue (US$ Million): 2019 Compared with 2018
Figure 45. Salesforce Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 46. Skype Total Revenue (US$ Million): 2019 Compared with 2018
Figure 47. Skype Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 48. Slack Total Revenue (US$ Million): 2019 Compared with 2018
Figure 49. Slack Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 50. Talkspirit Total Revenue (US$ Million): 2019 Compared with 2018
Figure 51. Talkspirit Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 52. Twist Total Revenue (US$ Million): 2019 Compared with 2018
Figure 53. Twist Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 54. Zendesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 55. Zendesk Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 56. Zoho Total Revenue (US$ Million): 2019 Compared with 2018
Figure 57. Zoho Revenue Growth Rate in Business Instant Messaging Software Business (2015-2020)
Figure 58. Bottom-up and Top-down Approaches for This Report
Figure 59. Data Triangulation
Figure 60. Key Executives Interviewed