Customer Service Chatbot Market, Global Outlook and Forecast 2022-2028

May 2022 | 119 pages | ID: C2275D9A7694EN
Market Monitor Global

Abstracts

A customer service chatbot uses artificial intelligence (AI), machine learning, and natural language understanding (NLU) to mimic human speech. Businesses have been steadily adopting chatbots and incorporating them into their service models to answer customer questions and automate routine tasks.

This report contains market size and forecasts of Customer Service Chatbot in Global, including the following market information:

Global Customer Service Chatbot Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Customer Service Chatbot market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Text Chatbot Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Customer Service Chatbot include Watson Assistant (IBM), MobileMonkey, Freshdesk, Oracle, Genesys, AWS, ItsAlive, Amelia and Xpresso.ai, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Customer Service Chatbot companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Customer Service Chatbot Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Customer Service Chatbot Market Segment Percentages, by Type, 2021 (%)

• Text Chatbot
• Voice Chatbot

Global Customer Service Chatbot Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Customer Service Chatbot Market Segment Percentages, by Application, 2021 (%)

• Corporate Website
• Online Store
• Other

Global Customer Service Chatbot Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Customer Service Chatbot Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Customer Service Chatbot revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Customer Service Chatbot revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Watson Assistant (IBM)
• MobileMonkey
• Freshdesk
• Oracle
• Genesys
• AWS
• ItsAlive
• Amelia
• Xpresso.ai
• Reply.ai
• Nuance
• AgentBot
• Botsify
• Bold 360
• Acquire.io
• SnapEngage
• WP-Chatbot
• DialogFlow
• Conversable
• Pandorabots
• ChattyPeople
• ActiveChat
• Xenioo
• Converse AI
• Engati
• Pypestream
• Kayako
• ZoConvert
• Nanjing Yunwen Network Technology
• Udesk

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Customer Service Chatbot Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Customer Service Chatbot Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL CUSTOMER SERVICE CHATBOT OVERALL MARKET SIZE

2.1 Global Customer Service Chatbot Market Size: 2021 VS 2028
2.2 Global Customer Service Chatbot Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Customer Service Chatbot Players in Global Market
3.2 Top Global Customer Service Chatbot Companies Ranked by Revenue
3.3 Global Customer Service Chatbot Revenue by Companies
3.4 Top 3 and Top 5 Customer Service Chatbot Companies in Global Market, by Revenue in 2021
3.5 Global Companies Customer Service Chatbot Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Service Chatbot Players in Global Market
  3.6.1 List of Global Tier 1 Customer Service Chatbot Companies
  3.6.2 List of Global Tier 2 and Tier 3 Customer Service Chatbot Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Customer Service Chatbot Market Size Markets, 2021 & 2028
  4.1.2 Text Chatbot
  4.1.3 Voice Chatbot
4.2 By Type - Global Customer Service Chatbot Revenue & Forecasts
  4.2.1 By Type - Global Customer Service Chatbot Revenue, 2017-2022
  4.2.2 By Type - Global Customer Service Chatbot Revenue, 2023-2028
  4.2.3 By Type - Global Customer Service Chatbot Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Customer Service Chatbot Market Size, 2021 & 2028
  5.1.2 Corporate Website
  5.1.3 Online Store
  5.1.4 Other
5.2 By Application - Global Customer Service Chatbot Revenue & Forecasts
  5.2.1 By Application - Global Customer Service Chatbot Revenue, 2017-2022
  5.2.2 By Application - Global Customer Service Chatbot Revenue, 2023-2028
  5.2.3 By Application - Global Customer Service Chatbot Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Customer Service Chatbot Market Size, 2021 & 2028
6.2 By Region - Global Customer Service Chatbot Revenue & Forecasts
  6.2.1 By Region - Global Customer Service Chatbot Revenue, 2017-2022
  6.2.2 By Region - Global Customer Service Chatbot Revenue, 2023-2028
  6.2.3 By Region - Global Customer Service Chatbot Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Customer Service Chatbot Revenue, 2017-2028
  6.3.2 US Customer Service Chatbot Market Size, 2017-2028
  6.3.3 Canada Customer Service Chatbot Market Size, 2017-2028
  6.3.4 Mexico Customer Service Chatbot Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Customer Service Chatbot Revenue, 2017-2028
  6.4.2 Germany Customer Service Chatbot Market Size, 2017-2028
  6.4.3 France Customer Service Chatbot Market Size, 2017-2028
  6.4.4 U.K. Customer Service Chatbot Market Size, 2017-2028
  6.4.5 Italy Customer Service Chatbot Market Size, 2017-2028
  6.4.6 Russia Customer Service Chatbot Market Size, 2017-2028
  6.4.7 Nordic Countries Customer Service Chatbot Market Size, 2017-2028
  6.4.8 Benelux Customer Service Chatbot Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Customer Service Chatbot Revenue, 2017-2028
  6.5.2 China Customer Service Chatbot Market Size, 2017-2028
  6.5.3 Japan Customer Service Chatbot Market Size, 2017-2028
  6.5.4 South Korea Customer Service Chatbot Market Size, 2017-2028
  6.5.5 Southeast Asia Customer Service Chatbot Market Size, 2017-2028
  6.5.6 India Customer Service Chatbot Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Customer Service Chatbot Revenue, 2017-2028
  6.6.2 Brazil Customer Service Chatbot Market Size, 2017-2028
  6.6.3 Argentina Customer Service Chatbot Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Customer Service Chatbot Revenue, 2017-2028
  6.7.2 Turkey Customer Service Chatbot Market Size, 2017-2028
  6.7.3 Israel Customer Service Chatbot Market Size, 2017-2028
  6.7.4 Saudi Arabia Customer Service Chatbot Market Size, 2017-2028
  6.7.5 UAE Customer Service Chatbot Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Watson Assistant (IBM)
  7.1.1 Watson Assistant (IBM) Corporate Summary
  7.1.2 Watson Assistant (IBM) Business Overview
  7.1.3 Watson Assistant (IBM) Customer Service Chatbot Major Product Offerings
  7.1.4 Watson Assistant (IBM) Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.1.5 Watson Assistant (IBM) Key News
7.2 MobileMonkey
  7.2.1 MobileMonkey Corporate Summary
  7.2.2 MobileMonkey Business Overview
  7.2.3 MobileMonkey Customer Service Chatbot Major Product Offerings
  7.2.4 MobileMonkey Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.2.5 MobileMonkey Key News
7.3 Freshdesk
  7.3.1 Freshdesk Corporate Summary
  7.3.2 Freshdesk Business Overview
  7.3.3 Freshdesk Customer Service Chatbot Major Product Offerings
  7.3.4 Freshdesk Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.3.5 Freshdesk Key News
7.4 Oracle
  7.4.1 Oracle Corporate Summary
  7.4.2 Oracle Business Overview
  7.4.3 Oracle Customer Service Chatbot Major Product Offerings
  7.4.4 Oracle Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.4.5 Oracle Key News
7.5 Genesys
  7.5.1 Genesys Corporate Summary
  7.5.2 Genesys Business Overview
  7.5.3 Genesys Customer Service Chatbot Major Product Offerings
  7.5.4 Genesys Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.5.5 Genesys Key News
7.6 AWS
  7.6.1 AWS Corporate Summary
  7.6.2 AWS Business Overview
  7.6.3 AWS Customer Service Chatbot Major Product Offerings
  7.6.4 AWS Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.6.5 AWS Key News
7.7 ItsAlive
  7.7.1 ItsAlive Corporate Summary
  7.7.2 ItsAlive Business Overview
  7.7.3 ItsAlive Customer Service Chatbot Major Product Offerings
  7.7.4 ItsAlive Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.7.5 ItsAlive Key News
7.8 Amelia
  7.8.1 Amelia Corporate Summary
  7.8.2 Amelia Business Overview
  7.8.3 Amelia Customer Service Chatbot Major Product Offerings
  7.8.4 Amelia Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.8.5 Amelia Key News
7.9 Xpresso.ai
  7.9.1 Xpresso.ai Corporate Summary
  7.9.2 Xpresso.ai Business Overview
  7.9.3 Xpresso.ai Customer Service Chatbot Major Product Offerings
  7.9.4 Xpresso.ai Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.9.5 Xpresso.ai Key News
7.10 Reply.ai
  7.10.1 Reply.ai Corporate Summary
  7.10.2 Reply.ai Business Overview
  7.10.3 Reply.ai Customer Service Chatbot Major Product Offerings
  7.10.4 Reply.ai Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.10.5 Reply.ai Key News
7.11 Nuance
  7.11.1 Nuance Corporate Summary
  7.11.2 Nuance Business Overview
  7.11.3 Nuance Customer Service Chatbot Major Product Offerings
  7.11.4 Nuance Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.11.5 Nuance Key News
7.12 AgentBot
  7.12.1 AgentBot Corporate Summary
  7.12.2 AgentBot Business Overview
  7.12.3 AgentBot Customer Service Chatbot Major Product Offerings
  7.12.4 AgentBot Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.12.5 AgentBot Key News
7.13 Botsify
  7.13.1 Botsify Corporate Summary
  7.13.2 Botsify Business Overview
  7.13.3 Botsify Customer Service Chatbot Major Product Offerings
  7.13.4 Botsify Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.13.5 Botsify Key News
7.14 Bold
  7.14.1 Bold 360 Corporate Summary
  7.14.2 Bold 360 Business Overview
  7.14.3 Bold 360 Customer Service Chatbot Major Product Offerings
  7.14.4 Bold 360 Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.14.5 Bold 360 Key News
7.15 Acquire.io
  7.15.1 Acquire.io Corporate Summary
  7.15.2 Acquire.io Business Overview
  7.15.3 Acquire.io Customer Service Chatbot Major Product Offerings
  7.15.4 Acquire.io Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.15.5 Acquire.io Key News
7.16 SnapEngage
  7.16.1 SnapEngage Corporate Summary
  7.16.2 SnapEngage Business Overview
  7.16.3 SnapEngage Customer Service Chatbot Major Product Offerings
  7.16.4 SnapEngage Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.16.5 SnapEngage Key News
7.17 WP-Chatbot
  7.17.1 WP-Chatbot Corporate Summary
  7.17.2 WP-Chatbot Business Overview
  7.17.3 WP-Chatbot Customer Service Chatbot Major Product Offerings
  7.17.4 WP-Chatbot Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.17.5 WP-Chatbot Key News
7.18 DialogFlow
  7.18.1 DialogFlow Corporate Summary
  7.18.2 DialogFlow Business Overview
  7.18.3 DialogFlow Customer Service Chatbot Major Product Offerings
  7.18.4 DialogFlow Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.18.5 DialogFlow Key News
7.19 Conversable
  7.19.1 Conversable Corporate Summary
  7.19.2 Conversable Business Overview
  7.19.3 Conversable Customer Service Chatbot Major Product Offerings
  7.19.4 Conversable Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.19.5 Conversable Key News
7.20 Pandorabots
  7.20.1 Pandorabots Corporate Summary
  7.20.2 Pandorabots Business Overview
  7.20.3 Pandorabots Customer Service Chatbot Major Product Offerings
  7.20.4 Pandorabots Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.20.5 Pandorabots Key News
7.21 ChattyPeople
  7.21.1 ChattyPeople Corporate Summary
  7.21.2 ChattyPeople Business Overview
  7.21.3 ChattyPeople Customer Service Chatbot Major Product Offerings
  7.21.4 ChattyPeople Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.21.5 ChattyPeople Key News
7.22 ActiveChat
  7.22.1 ActiveChat Corporate Summary
  7.22.2 ActiveChat Business Overview
  7.22.3 ActiveChat Customer Service Chatbot Major Product Offerings
  7.22.4 ActiveChat Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.22.5 ActiveChat Key News
7.23 Xenioo
  7.23.1 Xenioo Corporate Summary
  7.23.2 Xenioo Business Overview
  7.23.3 Xenioo Customer Service Chatbot Major Product Offerings
  7.23.4 Xenioo Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.23.5 Xenioo Key News
7.24 Converse AI
  7.24.1 Converse AI Corporate Summary
  7.24.2 Converse AI Business Overview
  7.24.3 Converse AI Customer Service Chatbot Major Product Offerings
  7.24.4 Converse AI Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.24.5 Converse AI Key News
7.25 Engati
  7.25.1 Engati Corporate Summary
  7.25.2 Engati Business Overview
  7.25.3 Engati Customer Service Chatbot Major Product Offerings
  7.25.4 Engati Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.25.5 Engati Key News
7.26 Pypestream
  7.26.1 Pypestream Corporate Summary
  7.26.2 Pypestream Business Overview
  7.26.3 Pypestream Customer Service Chatbot Major Product Offerings
  7.26.4 Pypestream Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.26.5 Pypestream Key News
7.27 Kayako
  7.27.1 Kayako Corporate Summary
  7.27.2 Kayako Business Overview
  7.27.3 Kayako Customer Service Chatbot Major Product Offerings
  7.27.4 Kayako Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.27.5 Kayako Key News
7.28 ZoConvert
  7.28.1 ZoConvert Corporate Summary
  7.28.2 ZoConvert Business Overview
  7.28.3 ZoConvert Customer Service Chatbot Major Product Offerings
  7.28.4 ZoConvert Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.28.5 ZoConvert Key News
7.29 Nanjing Yunwen Network Technology
  7.29.1 Nanjing Yunwen Network Technology Corporate Summary
  7.29.2 Nanjing Yunwen Network Technology Business Overview
  7.29.3 Nanjing Yunwen Network Technology Customer Service Chatbot Major Product Offerings
  7.29.4 Nanjing Yunwen Network Technology Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.29.5 Nanjing Yunwen Network Technology Key News
7.30 Udesk
  7.30.1 Udesk Corporate Summary
  7.30.2 Udesk Business Overview
  7.30.3 Udesk Customer Service Chatbot Major Product Offerings
  7.30.4 Udesk Customer Service Chatbot Revenue in Global Market (2017-2022)
  7.30.5 Udesk Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Customer Service Chatbot Market Opportunities & Trends in Global Market
Table 2. Customer Service Chatbot Market Drivers in Global Market
Table 3. Customer Service Chatbot Market Restraints in Global Market
Table 4. Key Players of Customer Service Chatbot in Global Market
Table 5. Top Customer Service Chatbot Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Customer Service Chatbot Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Customer Service Chatbot Revenue Share by Companies, 2017-2022
Table 8. Global Companies Customer Service Chatbot Product Type
Table 9. List of Global Tier 1 Customer Service Chatbot Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Service Chatbot Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Customer Service Chatbot Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Customer Service Chatbot Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Customer Service Chatbot Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Customer Service Chatbot Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Customer Service Chatbot Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Customer Service Chatbot Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Customer Service Chatbot Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Customer Service Chatbot Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Customer Service Chatbot Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Customer Service Chatbot Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Customer Service Chatbot Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Customer Service Chatbot Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Customer Service Chatbot Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Customer Service Chatbot Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Customer Service Chatbot Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Customer Service Chatbot Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Customer Service Chatbot Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Customer Service Chatbot Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Customer Service Chatbot Revenue, (US$, Mn), 2023-2028
Table 30. Watson Assistant (IBM) Corporate Summary
Table 31. Watson Assistant (IBM) Customer Service Chatbot Product Offerings
Table 32. Watson Assistant (IBM) Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 33. MobileMonkey Corporate Summary
Table 34. MobileMonkey Customer Service Chatbot Product Offerings
Table 35. MobileMonkey Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 36. Freshdesk Corporate Summary
Table 37. Freshdesk Customer Service Chatbot Product Offerings
Table 38. Freshdesk Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 39. Oracle Corporate Summary
Table 40. Oracle Customer Service Chatbot Product Offerings
Table 41. Oracle Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 42. Genesys Corporate Summary
Table 43. Genesys Customer Service Chatbot Product Offerings
Table 44. Genesys Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 45. AWS Corporate Summary
Table 46. AWS Customer Service Chatbot Product Offerings
Table 47. AWS Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 48. ItsAlive Corporate Summary
Table 49. ItsAlive Customer Service Chatbot Product Offerings
Table 50. ItsAlive Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 51. Amelia Corporate Summary
Table 52. Amelia Customer Service Chatbot Product Offerings
Table 53. Amelia Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 54. Xpresso.ai Corporate Summary
Table 55. Xpresso.ai Customer Service Chatbot Product Offerings
Table 56. Xpresso.ai Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 57. Reply.ai Corporate Summary
Table 58. Reply.ai Customer Service Chatbot Product Offerings
Table 59. Reply.ai Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 60. Nuance Corporate Summary
Table 61. Nuance Customer Service Chatbot Product Offerings
Table 62. Nuance Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 63. AgentBot Corporate Summary
Table 64. AgentBot Customer Service Chatbot Product Offerings
Table 65. AgentBot Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 66. Botsify Corporate Summary
Table 67. Botsify Customer Service Chatbot Product Offerings
Table 68. Botsify Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 69. Bold 360 Corporate Summary
Table 70. Bold 360 Customer Service Chatbot Product Offerings
Table 71. Bold 360 Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 72. Acquire.io Corporate Summary
Table 73. Acquire.io Customer Service Chatbot Product Offerings
Table 74. Acquire.io Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 75. SnapEngage Corporate Summary
Table 76. SnapEngage Customer Service Chatbot Product Offerings
Table 77. SnapEngage Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 78. WP-Chatbot Corporate Summary
Table 79. WP-Chatbot Customer Service Chatbot Product Offerings
Table 80. WP-Chatbot Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 81. DialogFlow Corporate Summary
Table 82. DialogFlow Customer Service Chatbot Product Offerings
Table 83. DialogFlow Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 84. Conversable Corporate Summary
Table 85. Conversable Customer Service Chatbot Product Offerings
Table 86. Conversable Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 87. Pandorabots Corporate Summary
Table 88. Pandorabots Customer Service Chatbot Product Offerings
Table 89. Pandorabots Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 90. ChattyPeople Corporate Summary
Table 91. ChattyPeople Customer Service Chatbot Product Offerings
Table 92. ChattyPeople Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 93. ActiveChat Corporate Summary
Table 94. ActiveChat Customer Service Chatbot Product Offerings
Table 95. ActiveChat Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 96. Xenioo Corporate Summary
Table 97. Xenioo Customer Service Chatbot Product Offerings
Table 98. Xenioo Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 99. Converse AI Corporate Summary
Table 100. Converse AI Customer Service Chatbot Product Offerings
Table 101. Converse AI Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 102. Engati Corporate Summary
Table 103. Engati Customer Service Chatbot Product Offerings
Table 104. Engati Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 105. Pypestream Corporate Summary
Table 106. Pypestream Customer Service Chatbot Product Offerings
Table 107. Pypestream Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 108. Kayako Corporate Summary
Table 109. Kayako Customer Service Chatbot Product Offerings
Table 110. Kayako Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 111. ZoConvert Corporate Summary
Table 112. ZoConvert Customer Service Chatbot Product Offerings
Table 113. ZoConvert Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 114. Nanjing Yunwen Network Technology Corporate Summary
Table 115. Nanjing Yunwen Network Technology Customer Service Chatbot Product Offerings
Table 116. Nanjing Yunwen Network Technology Customer Service Chatbot Revenue (US$, Mn), (2017-2022)
Table 117. Udesk Corporate Summary
Table 118. Udesk Customer Service Chatbot Product Offerings
Table 119. Udesk Customer Service Chatbot Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Customer Service Chatbot Segment by Type in 2021
Figure 2. Customer Service Chatbot Segment by Application in 2021
Figure 3. Global Customer Service Chatbot Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Customer Service Chatbot Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Customer Service Chatbot Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Service Chatbot Revenue in 2021
Figure 8. By Type - Global Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 9. By Application - Global Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 10. By Region - Global Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 11. By Country - North America Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 12. US Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 16. Germany Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 17. France Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 24. China Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 28. India Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 30. Brazil Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Customer Service Chatbot Revenue Market Share, 2017-2028
Figure 33. Turkey Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Customer Service Chatbot Revenue, (US$, Mn), 2017-2028
Figure 37. Watson Assistant (IBM) Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. MobileMonkey Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Freshdesk Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Oracle Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Genesys Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. AWS Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. ItsAlive Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Amelia Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Xpresso.ai Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Reply.ai Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Nuance Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. AgentBot Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. Botsify Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 50. Bold 360 Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 51. Acquire.io Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 52. SnapEngage Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 53. WP-Chatbot Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 54. DialogFlow Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 55. Conversable Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 56. Pandorabots Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 57. ChattyPeople Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 58. ActiveChat Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 59. Xenioo Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 60. Converse AI Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 61. Engati Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 62. Pypestream Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 63. Kayako Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 64. ZoConvert Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 65. Nanjing Yunwen Network Technology Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 66. Udesk Customer Service Chatbot Revenue Year Over Year Growth (US$, Mn) & (2017-2022)