Customer Journey Analysis Software Market, Global Outlook and Forecast 2022-2028

July 2022 | 66 pages | ID: C6383412DA31EN
Market Monitor Global

Abstracts

This report contains market size and forecasts of Customer Journey Analysis Software in Global, including the following market information:

Global Customer Journey Analysis Software Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Customer Journey Analysis Software market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

On-Premises Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Customer Journey Analysis Software include Adobe, Woopra, Pointillist, Salesforce, Flockrush, Indicative, Verint, Cisco and Cooladata, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Customer Journey Analysis Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Customer Journey Analysis Software Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Customer Journey Analysis Software Market Segment Percentages, by Type, 2021 (%)

• On-Premises
• Cloud Based

Global Customer Journey Analysis Software Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Customer Journey Analysis Software Market Segment Percentages, by Application, 2021 (%)

• Large Enterprises
• SMEs

Global Customer Journey Analysis Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Customer Journey Analysis Software Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Customer Journey Analysis Software revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Customer Journey Analysis Software revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Adobe
• Woopra
• Pointillist
• Salesforce
• Flockrush
• Indicative
• Verint
• Cisco
• Cooladata
• UXPressia
• Alterian
• Heap

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Customer Journey Analysis Software Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Customer Journey Analysis Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL CUSTOMER JOURNEY ANALYSIS SOFTWARE OVERALL MARKET SIZE

2.1 Global Customer Journey Analysis Software Market Size: 2021 VS 2028
2.2 Global Customer Journey Analysis Software Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Customer Journey Analysis Software Players in Global Market
3.2 Top Global Customer Journey Analysis Software Companies Ranked by Revenue
3.3 Global Customer Journey Analysis Software Revenue by Companies
3.4 Top 3 and Top 5 Customer Journey Analysis Software Companies in Global Market, by Revenue in 2021
3.5 Global Companies Customer Journey Analysis Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Journey Analysis Software Players in Global Market
  3.6.1 List of Global Tier 1 Customer Journey Analysis Software Companies
  3.6.2 List of Global Tier 2 and Tier 3 Customer Journey Analysis Software Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Customer Journey Analysis Software Market Size Markets, 2021 & 2028
  4.1.2 On-Premises
  4.1.3 Cloud Based
4.2 By Type - Global Customer Journey Analysis Software Revenue & Forecasts
  4.2.1 By Type - Global Customer Journey Analysis Software Revenue, 2017-2022
  4.2.2 By Type - Global Customer Journey Analysis Software Revenue, 2023-2028
  4.2.3 By Type - Global Customer Journey Analysis Software Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Customer Journey Analysis Software Market Size, 2021 & 2028
  5.1.2 Large Enterprises
  5.1.3 SMEs
5.2 By Application - Global Customer Journey Analysis Software Revenue & Forecasts
  5.2.1 By Application - Global Customer Journey Analysis Software Revenue, 2017-2022
  5.2.2 By Application - Global Customer Journey Analysis Software Revenue, 2023-2028
  5.2.3 By Application - Global Customer Journey Analysis Software Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Customer Journey Analysis Software Market Size, 2021 & 2028
6.2 By Region - Global Customer Journey Analysis Software Revenue & Forecasts
  6.2.1 By Region - Global Customer Journey Analysis Software Revenue, 2017-2022
  6.2.2 By Region - Global Customer Journey Analysis Software Revenue, 2023-2028
  6.2.3 By Region - Global Customer Journey Analysis Software Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Customer Journey Analysis Software Revenue, 2017-2028
  6.3.2 US Customer Journey Analysis Software Market Size, 2017-2028
  6.3.3 Canada Customer Journey Analysis Software Market Size, 2017-2028
  6.3.4 Mexico Customer Journey Analysis Software Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Customer Journey Analysis Software Revenue, 2017-2028
  6.4.2 Germany Customer Journey Analysis Software Market Size, 2017-2028
  6.4.3 France Customer Journey Analysis Software Market Size, 2017-2028
  6.4.4 U.K. Customer Journey Analysis Software Market Size, 2017-2028
  6.4.5 Italy Customer Journey Analysis Software Market Size, 2017-2028
  6.4.6 Russia Customer Journey Analysis Software Market Size, 2017-2028
  6.4.7 Nordic Countries Customer Journey Analysis Software Market Size, 2017-2028
  6.4.8 Benelux Customer Journey Analysis Software Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Customer Journey Analysis Software Revenue, 2017-2028
  6.5.2 China Customer Journey Analysis Software Market Size, 2017-2028
  6.5.3 Japan Customer Journey Analysis Software Market Size, 2017-2028
  6.5.4 South Korea Customer Journey Analysis Software Market Size, 2017-2028
  6.5.5 Southeast Asia Customer Journey Analysis Software Market Size, 2017-2028
  6.5.6 India Customer Journey Analysis Software Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Customer Journey Analysis Software Revenue, 2017-2028
  6.6.2 Brazil Customer Journey Analysis Software Market Size, 2017-2028
  6.6.3 Argentina Customer Journey Analysis Software Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Customer Journey Analysis Software Revenue, 2017-2028
  6.7.2 Turkey Customer Journey Analysis Software Market Size, 2017-2028
  6.7.3 Israel Customer Journey Analysis Software Market Size, 2017-2028
  6.7.4 Saudi Arabia Customer Journey Analysis Software Market Size, 2017-2028
  6.7.5 UAE Customer Journey Analysis Software Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Adobe
  7.1.1 Adobe Corporate Summary
  7.1.2 Adobe Business Overview
  7.1.3 Adobe Customer Journey Analysis Software Major Product Offerings
  7.1.4 Adobe Customer Journey Analysis Software Revenue in Global Market (2017-2022)
  7.1.5 Adobe Key News
7.2 Woopra
  7.2.1 Woopra Corporate Summary
  7.2.2 Woopra Business Overview
  7.2.3 Woopra Customer Journey Analysis Software Major Product Offerings
  7.2.4 Woopra Customer Journey Analysis Software Revenue in Global Market (2017-2022)
  7.2.5 Woopra Key News
7.3 Pointillist
  7.3.1 Pointillist Corporate Summary
  7.3.2 Pointillist Business Overview
  7.3.3 Pointillist Customer Journey Analysis Software Major Product Offerings
  7.3.4 Pointillist Customer Journey Analysis Software Revenue in Global Market (2017-2022)
  7.3.5 Pointillist Key News
7.4 Salesforce
  7.4.1 Salesforce Corporate Summary
  7.4.2 Salesforce Business Overview
  7.4.3 Salesforce Customer Journey Analysis Software Major Product Offerings
  7.4.4 Salesforce Customer Journey Analysis Software Revenue in Global Market (2017-2022)
  7.4.5 Salesforce Key News
7.5 Flockrush
  7.5.1 Flockrush Corporate Summary
  7.5.2 Flockrush Business Overview
  7.5.3 Flockrush Customer Journey Analysis Software Major Product Offerings
  7.5.4 Flockrush Customer Journey Analysis Software Revenue in Global Market (2017-2022)
  7.5.5 Flockrush Key News
7.6 Indicative
  7.6.1 Indicative Corporate Summary
  7.6.2 Indicative Business Overview
  7.6.3 Indicative Customer Journey Analysis Software Major Product Offerings
  7.6.4 Indicative Customer Journey Analysis Software Revenue in Global Market (2017-2022)
  7.6.5 Indicative Key News
7.7 Verint
  7.7.1 Verint Corporate Summary
  7.7.2 Verint Business Overview
  7.7.3 Verint Customer Journey Analysis Software Major Product Offerings
  7.7.4 Verint Customer Journey Analysis Software Revenue in Global Market (2017-2022)
  7.7.5 Verint Key News
7.8 Cisco
  7.8.1 Cisco Corporate Summary
  7.8.2 Cisco Business Overview
  7.8.3 Cisco Customer Journey Analysis Software Major Product Offerings
  7.8.4 Cisco Customer Journey Analysis Software Revenue in Global Market (2017-2022)
  7.8.5 Cisco Key News
7.9 Cooladata
  7.9.1 Cooladata Corporate Summary
  7.9.2 Cooladata Business Overview
  7.9.3 Cooladata Customer Journey Analysis Software Major Product Offerings
  7.9.4 Cooladata Customer Journey Analysis Software Revenue in Global Market (2017-2022)
  7.9.5 Cooladata Key News
7.10 UXPressia
  7.10.1 UXPressia Corporate Summary
  7.10.2 UXPressia Business Overview
  7.10.3 UXPressia Customer Journey Analysis Software Major Product Offerings
  7.10.4 UXPressia Customer Journey Analysis Software Revenue in Global Market (2017-2022)
  7.10.5 UXPressia Key News
7.11 Alterian
  7.11.1 Alterian Corporate Summary
  7.11.2 Alterian Business Overview
  7.11.3 Alterian Customer Journey Analysis Software Major Product Offerings
  7.11.4 Alterian Customer Journey Analysis Software Revenue in Global Market (2017-2022)
  7.11.5 Alterian Key News
7.12 Heap
  7.12.1 Heap Corporate Summary
  7.12.2 Heap Business Overview
  7.12.3 Heap Customer Journey Analysis Software Major Product Offerings
  7.12.4 Heap Customer Journey Analysis Software Revenue in Global Market (2017-2022)
  7.12.5 Heap Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Customer Journey Analysis Software Market Opportunities & Trends in Global Market
Table 2. Customer Journey Analysis Software Market Drivers in Global Market
Table 3. Customer Journey Analysis Software Market Restraints in Global Market
Table 4. Key Players of Customer Journey Analysis Software in Global Market
Table 5. Top Customer Journey Analysis Software Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Customer Journey Analysis Software Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Customer Journey Analysis Software Revenue Share by Companies, 2017-2022
Table 8. Global Companies Customer Journey Analysis Software Product Type
Table 9. List of Global Tier 1 Customer Journey Analysis Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Journey Analysis Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Customer Journey Analysis Software Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Customer Journey Analysis Software Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Customer Journey Analysis Software Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Customer Journey Analysis Software Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Customer Journey Analysis Software Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Customer Journey Analysis Software Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Customer Journey Analysis Software Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Customer Journey Analysis Software Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Customer Journey Analysis Software Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Customer Journey Analysis Software Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Customer Journey Analysis Software Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Customer Journey Analysis Software Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Customer Journey Analysis Software Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Customer Journey Analysis Software Revenue, (US$, Mn), 2023-2028
Table 30. Adobe Corporate Summary
Table 31. Adobe Customer Journey Analysis Software Product Offerings
Table 32. Adobe Customer Journey Analysis Software Revenue (US$, Mn), (2017-2022)
Table 33. Woopra Corporate Summary
Table 34. Woopra Customer Journey Analysis Software Product Offerings
Table 35. Woopra Customer Journey Analysis Software Revenue (US$, Mn), (2017-2022)
Table 36. Pointillist Corporate Summary
Table 37. Pointillist Customer Journey Analysis Software Product Offerings
Table 38. Pointillist Customer Journey Analysis Software Revenue (US$, Mn), (2017-2022)
Table 39. Salesforce Corporate Summary
Table 40. Salesforce Customer Journey Analysis Software Product Offerings
Table 41. Salesforce Customer Journey Analysis Software Revenue (US$, Mn), (2017-2022)
Table 42. Flockrush Corporate Summary
Table 43. Flockrush Customer Journey Analysis Software Product Offerings
Table 44. Flockrush Customer Journey Analysis Software Revenue (US$, Mn), (2017-2022)
Table 45. Indicative Corporate Summary
Table 46. Indicative Customer Journey Analysis Software Product Offerings
Table 47. Indicative Customer Journey Analysis Software Revenue (US$, Mn), (2017-2022)
Table 48. Verint Corporate Summary
Table 49. Verint Customer Journey Analysis Software Product Offerings
Table 50. Verint Customer Journey Analysis Software Revenue (US$, Mn), (2017-2022)
Table 51. Cisco Corporate Summary
Table 52. Cisco Customer Journey Analysis Software Product Offerings
Table 53. Cisco Customer Journey Analysis Software Revenue (US$, Mn), (2017-2022)
Table 54. Cooladata Corporate Summary
Table 55. Cooladata Customer Journey Analysis Software Product Offerings
Table 56. Cooladata Customer Journey Analysis Software Revenue (US$, Mn), (2017-2022)
Table 57. UXPressia Corporate Summary
Table 58. UXPressia Customer Journey Analysis Software Product Offerings
Table 59. UXPressia Customer Journey Analysis Software Revenue (US$, Mn), (2017-2022)
Table 60. Alterian Corporate Summary
Table 61. Alterian Customer Journey Analysis Software Product Offerings
Table 62. Alterian Customer Journey Analysis Software Revenue (US$, Mn), (2017-2022)
Table 63. Heap Corporate Summary
Table 64. Heap Customer Journey Analysis Software Product Offerings
Table 65. Heap Customer Journey Analysis Software Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Customer Journey Analysis Software Segment by Type in 2021
Figure 2. Customer Journey Analysis Software Segment by Application in 2021
Figure 3. Global Customer Journey Analysis Software Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Customer Journey Analysis Software Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Customer Journey Analysis Software Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Journey Analysis Software Revenue in 2021
Figure 8. By Type - Global Customer Journey Analysis Software Revenue Market Share, 2017-2028
Figure 9. By Application - Global Customer Journey Analysis Software Revenue Market Share, 2017-2028
Figure 10. By Region - Global Customer Journey Analysis Software Revenue Market Share, 2017-2028
Figure 11. By Country - North America Customer Journey Analysis Software Revenue Market Share, 2017-2028
Figure 12. US Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Customer Journey Analysis Software Revenue Market Share, 2017-2028
Figure 16. Germany Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 17. France Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Customer Journey Analysis Software Revenue Market Share, 2017-2028
Figure 24. China Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 28. India Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Customer Journey Analysis Software Revenue Market Share, 2017-2028
Figure 30. Brazil Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Customer Journey Analysis Software Revenue Market Share, 2017-2028
Figure 33. Turkey Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Customer Journey Analysis Software Revenue, (US$, Mn), 2017-2028
Figure 37. Adobe Customer Journey Analysis Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Woopra Customer Journey Analysis Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Pointillist Customer Journey Analysis Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Salesforce Customer Journey Analysis Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Flockrush Customer Journey Analysis Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Indicative Customer Journey Analysis Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Verint Customer Journey Analysis Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Cisco Customer Journey Analysis Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Cooladata Customer Journey Analysis Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. UXPressia Customer Journey Analysis Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Alterian Customer Journey Analysis Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. Heap Customer Journey Analysis Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)