COVID-19 Impact on Global Voice and Speech Analytics Market Size, Status and Forecast 2020-2026

September 2020 | 94 pages | ID: C0D971057B94EN
QYResearch

Abstracts

This report focuses on the global Voice and Speech Analytics status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Voice and Speech Analytics development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study

• Verint Systems
• NICE
• Avaya
• ThoughtSpot
• Uniphore
• Calabrio
• Talkdesk
• RankMiner
• VoiceBase
• Beyond Verbal

Market segment by Type, the product can be split into

• Cloud
• On-Premises

Market segment by Application, split into

• Sentiment Analysis
• Sales & Marketing
• Risk & Fraud Detection
• Call Monitoring
• Others

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

The study objectives of this report are:

• To analyze global Voice and Speech Analytics status, future forecast, growth opportunity, key market and key players.
• To present the Voice and Speech Analytics development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of Voice and Speech Analytics are as follows:

• History Year: 2015-2019
• Base Year: 2019
• Estimated Year: 2020
• Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Voice and Speech Analytics Revenue
1.4 Market Analysis by Type
  1.4.1 Global Voice and Speech Analytics Market Size Growth Rate by Type: 2020 VS 2026
  1.4.2 Cloud
  1.4.3 On-Premises
1.5 Market by Application
  1.5.1 Global Voice and Speech Analytics Market Share by Application: 2020 VS 2026
  1.5.2 Sentiment Analysis
  1.5.3 Sales & Marketing
  1.5.4 Risk & Fraud Detection
  1.5.5 Call Monitoring
  1.5.6 Others
1.6 Coronavirus Disease 2019 (Covid-19): Voice and Speech Analytics Industry Impact
  1.6.1 How the Covid-19 is Affecting the Voice and Speech Analytics Industry
    1.6.1.1 Voice and Speech Analytics Business Impact Assessment - Covid-19
    1.6.1.2 Supply Chain Challenges
    1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  1.6.2 Market Trends and Voice and Speech Analytics Potential Opportunities in the COVID-19 Landscape
  1.6.3 Measures / Proposal against Covid-19
    1.6.3.1 Government Measures to Combat Covid-19 Impact
    1.6.3.2 Proposal for Voice and Speech Analytics Players to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered

2 GLOBAL GROWTH TRENDS BY REGIONS

2.1 Voice and Speech Analytics Market Perspective (2015-2026)
2.2 Voice and Speech Analytics Growth Trends by Regions
  2.2.1 Voice and Speech Analytics Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 Voice and Speech Analytics Historic Market Share by Regions (2015-2020)
  2.2.3 Voice and Speech Analytics Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Top Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Porter’s Five Forces Analysis
  2.3.5 Voice and Speech Analytics Market Growth Strategy
  2.3.6 Primary Interviews with Key Voice and Speech Analytics Players (Opinion Leaders)

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top Voice and Speech Analytics Players by Market Size
  3.1.1 Global Top Voice and Speech Analytics Players by Revenue (2015-2020)
  3.1.2 Global Voice and Speech Analytics Revenue Market Share by Players (2015-2020)
  3.1.3 Global Voice and Speech Analytics Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Voice and Speech Analytics Market Concentration Ratio
  3.2.1 Global Voice and Speech Analytics Market Concentration Ratio (CR5 and HHI)
  3.2.2 Global Top 10 and Top 5 Companies by Voice and Speech Analytics Revenue in 2019
3.3 Voice and Speech Analytics Key Players Head office and Area Served
3.4 Key Players Voice and Speech Analytics Product Solution and Service
3.5 Date of Enter into Voice and Speech Analytics Market
3.6 Mergers & Acquisitions, Expansion Plans

4 BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global Voice and Speech Analytics Historic Market Size by Type (2015-2020)
4.2 Global Voice and Speech Analytics Forecasted Market Size by Type (2021-2026)

5 VOICE AND SPEECH ANALYTICS BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global Voice and Speech Analytics Market Size by Application (2015-2020)
5.2 Global Voice and Speech Analytics Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America Voice and Speech Analytics Market Size (2015-2020)
6.2 Voice and Speech Analytics Key Players in North America (2019-2020)
6.3 North America Voice and Speech Analytics Market Size by Type (2015-2020)
6.4 North America Voice and Speech Analytics Market Size by Application (2015-2020)

7 EUROPE

7.1 Europe Voice and Speech Analytics Market Size (2015-2020)
7.2 Voice and Speech Analytics Key Players in Europe (2019-2020)
7.3 Europe Voice and Speech Analytics Market Size by Type (2015-2020)
7.4 Europe Voice and Speech Analytics Market Size by Application (2015-2020)

8 CHINA

8.1 China Voice and Speech Analytics Market Size (2015-2020)
8.2 Voice and Speech Analytics Key Players in China (2019-2020)
8.3 China Voice and Speech Analytics Market Size by Type (2015-2020)
8.4 China Voice and Speech Analytics Market Size by Application (2015-2020)

9 JAPAN

9.1 Japan Voice and Speech Analytics Market Size (2015-2020)
9.2 Voice and Speech Analytics Key Players in Japan (2019-2020)
9.3 Japan Voice and Speech Analytics Market Size by Type (2015-2020)
9.4 Japan Voice and Speech Analytics Market Size by Application (2015-2020)

10 SOUTHEAST ASIA

10.1 Southeast Asia Voice and Speech Analytics Market Size (2015-2020)
10.2 Voice and Speech Analytics Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Voice and Speech Analytics Market Size by Type (2015-2020)
10.4 Southeast Asia Voice and Speech Analytics Market Size by Application (2015-2020)

11 INDIA

11.1 India Voice and Speech Analytics Market Size (2015-2020)
11.2 Voice and Speech Analytics Key Players in India (2019-2020)
11.3 India Voice and Speech Analytics Market Size by Type (2015-2020)
11.4 India Voice and Speech Analytics Market Size by Application (2015-2020)

12 CENTRAL & SOUTH AMERICA

12.1 Central & South America Voice and Speech Analytics Market Size (2015-2020)
12.2 Voice and Speech Analytics Key Players in Central & South America (2019-2020)
12.3 Central & South America Voice and Speech Analytics Market Size by Type (2015-2020)
12.4 Central & South America Voice and Speech Analytics Market Size by Application (2015-2020)

13 KEY PLAYERS PROFILES

13.1 Verint Systems
  13.1.1 Verint Systems Company Details
  13.1.2 Verint Systems Business Overview and Its Total Revenue
  13.1.3 Verint Systems Voice and Speech Analytics Introduction
  13.1.4 Verint Systems Revenue in Voice and Speech Analytics Business (2015-2020))
  13.1.5 Verint Systems Recent Development
13.2 NICE
  13.2.1 NICE Company Details
  13.2.2 NICE Business Overview and Its Total Revenue
  13.2.3 NICE Voice and Speech Analytics Introduction
  13.2.4 NICE Revenue in Voice and Speech Analytics Business (2015-2020)
  13.2.5 NICE Recent Development
13.3 Avaya
  13.3.1 Avaya Company Details
  13.3.2 Avaya Business Overview and Its Total Revenue
  13.3.3 Avaya Voice and Speech Analytics Introduction
  13.3.4 Avaya Revenue in Voice and Speech Analytics Business (2015-2020)
  13.3.5 Avaya Recent Development
13.4 ThoughtSpot
  13.4.1 ThoughtSpot Company Details
  13.4.2 ThoughtSpot Business Overview and Its Total Revenue
  13.4.3 ThoughtSpot Voice and Speech Analytics Introduction
  13.4.4 ThoughtSpot Revenue in Voice and Speech Analytics Business (2015-2020)
  13.4.5 ThoughtSpot Recent Development
13.5 Uniphore
  13.5.1 Uniphore Company Details
  13.5.2 Uniphore Business Overview and Its Total Revenue
  13.5.3 Uniphore Voice and Speech Analytics Introduction
  13.5.4 Uniphore Revenue in Voice and Speech Analytics Business (2015-2020)
  13.5.5 Uniphore Recent Development
13.6 Calabrio
  13.6.1 Calabrio Company Details
  13.6.2 Calabrio Business Overview and Its Total Revenue
  13.6.3 Calabrio Voice and Speech Analytics Introduction
  13.6.4 Calabrio Revenue in Voice and Speech Analytics Business (2015-2020)
  13.6.5 Calabrio Recent Development
13.7 Talkdesk
  13.7.1 Talkdesk Company Details
  13.7.2 Talkdesk Business Overview and Its Total Revenue
  13.7.3 Talkdesk Voice and Speech Analytics Introduction
  13.7.4 Talkdesk Revenue in Voice and Speech Analytics Business (2015-2020)
  13.7.5 Talkdesk Recent Development
13.8 RankMiner
  13.8.1 RankMiner Company Details
  13.8.2 RankMiner Business Overview and Its Total Revenue
  13.8.3 RankMiner Voice and Speech Analytics Introduction
  13.8.4 RankMiner Revenue in Voice and Speech Analytics Business (2015-2020)
  13.8.5 RankMiner Recent Development
13.9 VoiceBase
  13.9.1 VoiceBase Company Details
  13.9.2 VoiceBase Business Overview and Its Total Revenue
  13.9.3 VoiceBase Voice and Speech Analytics Introduction
  13.9.4 VoiceBase Revenue in Voice and Speech Analytics Business (2015-2020)
  13.9.5 VoiceBase Recent Development
13.10 Beyond Verbal
  13.10.1 Beyond Verbal Company Details
  13.10.2 Beyond Verbal Business Overview and Its Total Revenue
  13.10.3 Beyond Verbal Voice and Speech Analytics Introduction
  13.10.4 Beyond Verbal Revenue in Voice and Speech Analytics Business (2015-2020)
  13.10.5 Beyond Verbal Recent Development

14 ANALYST'S VIEWPOINTS/CONCLUSIONS

15 APPENDIX

15.1 Research Methodology
  15.1.1 Methodology/Research Approach
  15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. Voice and Speech Analytics Key Market Segments
Table 2. Key Players Covered: Ranking by Voice and Speech Analytics Revenue
Table 3. Ranking of Global Top Voice and Speech Analytics Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Voice and Speech Analytics Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Cloud
Table 6. Key Players of On-Premises
Table 7. COVID-19 Impact Global Market: (Four Voice and Speech Analytics Market Size Forecast Scenarios)
Table 8. Opportunities and Trends for Voice and Speech Analytics Players in the COVID-19 Landscape
Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 10. Key Regions/Countries Measures against Covid-19 Impact
Table 11. Proposal for Voice and Speech Analytics Players to Combat Covid-19 Impact
Table 12. Global Voice and Speech Analytics Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 13. Global Voice and Speech Analytics Market Size by Regions (US$ Million): 2020 VS 2026
Table 14. Global Voice and Speech Analytics Market Size by Regions (2015-2020) (US$ Million)
Table 15. Global Voice and Speech Analytics Market Share by Regions (2015-2020)
Table 16. Global Voice and Speech Analytics Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 17. Global Voice and Speech Analytics Market Share by Regions (2021-2026)
Table 18. Market Top Trends
Table 19. Key Drivers: Impact Analysis
Table 20. Key Challenges
Table 21. Voice and Speech Analytics Market Growth Strategy
Table 22. Main Points Interviewed from Key Voice and Speech Analytics Players
Table 23. Global Voice and Speech Analytics Revenue by Players (2015-2020) (Million US$)
Table 24. Global Voice and Speech Analytics Market Share by Players (2015-2020)
Table 25. Global Top Voice and Speech Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Voice and Speech Analytics as of 2019)
Table 26. Global Voice and Speech Analytics by Players Market Concentration Ratio (CR5 and HHI)
Table 27. Key Players Headquarters and Area Served
Table 28. Key Players Voice and Speech Analytics Product Solution and Service
Table 29. Date of Enter into Voice and Speech Analytics Market
Table 30. Mergers & Acquisitions, Expansion Plans
Table 31. Global Voice and Speech Analytics Market Size by Type (2015-2020) (Million US$)
Table 32. Global Voice and Speech Analytics Market Size Share by Type (2015-2020)
Table 33. Global Voice and Speech Analytics Revenue Market Share by Type (2021-2026)
Table 34. Global Voice and Speech Analytics Market Size Share by Application (2015-2020)
Table 35. Global Voice and Speech Analytics Market Size by Application (2015-2020) (Million US$)
Table 36. Global Voice and Speech Analytics Market Size Share by Application (2021-2026)
Table 37. North America Key Players Voice and Speech Analytics Revenue (2019-2020) (Million US$)
Table 38. North America Key Players Voice and Speech Analytics Market Share (2019-2020)
Table 39. North America Voice and Speech Analytics Market Size by Type (2015-2020) (Million US$)
Table 40. North America Voice and Speech Analytics Market Share by Type (2015-2020)
Table 41. North America Voice and Speech Analytics Market Size by Application (2015-2020) (Million US$)
Table 42. North America Voice and Speech Analytics Market Share by Application (2015-2020)
Table 43. Europe Key Players Voice and Speech Analytics Revenue (2019-2020) (Million US$)
Table 44. Europe Key Players Voice and Speech Analytics Market Share (2019-2020)
Table 45. Europe Voice and Speech Analytics Market Size by Type (2015-2020) (Million US$)
Table 46. Europe Voice and Speech Analytics Market Share by Type (2015-2020)
Table 47. Europe Voice and Speech Analytics Market Size by Application (2015-2020) (Million US$)
Table 48. Europe Voice and Speech Analytics Market Share by Application (2015-2020)
Table 49. China Key Players Voice and Speech Analytics Revenue (2019-2020) (Million US$)
Table 50. China Key Players Voice and Speech Analytics Market Share (2019-2020)
Table 51. China Voice and Speech Analytics Market Size by Type (2015-2020) (Million US$)
Table 52. China Voice and Speech Analytics Market Share by Type (2015-2020)
Table 53. China Voice and Speech Analytics Market Size by Application (2015-2020) (Million US$)
Table 54. China Voice and Speech Analytics Market Share by Application (2015-2020)
Table 55. Japan Key Players Voice and Speech Analytics Revenue (2019-2020) (Million US$)
Table 56. Japan Key Players Voice and Speech Analytics Market Share (2019-2020)
Table 57. Japan Voice and Speech Analytics Market Size by Type (2015-2020) (Million US$)
Table 58. Japan Voice and Speech Analytics Market Share by Type (2015-2020)
Table 59. Japan Voice and Speech Analytics Market Size by Application (2015-2020) (Million US$)
Table 60. Japan Voice and Speech Analytics Market Share by Application (2015-2020)
Table 61. Southeast Asia Key Players Voice and Speech Analytics Revenue (2019-2020) (Million US$)
Table 62. Southeast Asia Key Players Voice and Speech Analytics Market Share (2019-2020)
Table 63. Southeast Asia Voice and Speech Analytics Market Size by Type (2015-2020) (Million US$)
Table 64. Southeast Asia Voice and Speech Analytics Market Share by Type (2015-2020)
Table 65. Southeast Asia Voice and Speech Analytics Market Size by Application (2015-2020) (Million US$)
Table 66. Southeast Asia Voice and Speech Analytics Market Share by Application (2015-2020)
Table 67. India Key Players Voice and Speech Analytics Revenue (2019-2020) (Million US$)
Table 68. India Key Players Voice and Speech Analytics Market Share (2019-2020)
Table 69. India Voice and Speech Analytics Market Size by Type (2015-2020) (Million US$)
Table 70. India Voice and Speech Analytics Market Share by Type (2015-2020)
Table 71. India Voice and Speech Analytics Market Size by Application (2015-2020) (Million US$)
Table 72. India Voice and Speech Analytics Market Share by Application (2015-2020)
Table 73. Central & South America Key Players Voice and Speech Analytics Revenue (2019-2020) (Million US$)
Table 74. Central & South America Key Players Voice and Speech Analytics Market Share (2019-2020)
Table 75. Central & South America Voice and Speech Analytics Market Size by Type (2015-2020) (Million US$)
Table 76. Central & South America Voice and Speech Analytics Market Share by Type (2015-2020)
Table 77. Central & South America Voice and Speech Analytics Market Size by Application (2015-2020) (Million US$)
Table 78. Central & South America Voice and Speech Analytics Market Share by Application (2015-2020)
Table 79. Verint Systems Company Details
Table 80. Verint Systems Business Overview
Table 81. Verint Systems Product
Table 82. Verint Systems Revenue in Voice and Speech Analytics Business (2015-2020) (Million US$)
Table 83. Verint Systems Recent Development
Table 84. NICE Company Details
Table 85. NICE Business Overview
Table 86. NICE Product
Table 87. NICE Revenue in Voice and Speech Analytics Business (2015-2020) (Million US$)
Table 88. NICE Recent Development
Table 89. Avaya Company Details
Table 90. Avaya Business Overview
Table 91. Avaya Product
Table 92. Avaya Revenue in Voice and Speech Analytics Business (2015-2020) (Million US$)
Table 93. Avaya Recent Development
Table 94. ThoughtSpot Company Details
Table 95. ThoughtSpot Business Overview
Table 96. ThoughtSpot Product
Table 97. ThoughtSpot Revenue in Voice and Speech Analytics Business (2015-2020) (Million US$)
Table 98. ThoughtSpot Recent Development
Table 99. Uniphore Company Details
Table 100. Uniphore Business Overview
Table 101. Uniphore Product
Table 102. Uniphore Revenue in Voice and Speech Analytics Business (2015-2020) (Million US$)
Table 103. Uniphore Recent Development
Table 104. Calabrio Company Details
Table 105. Calabrio Business Overview
Table 106. Calabrio Product
Table 107. Calabrio Revenue in Voice and Speech Analytics Business (2015-2020) (Million US$)
Table 108. Calabrio Recent Development
Table 109. Talkdesk Company Details
Table 110. Talkdesk Business Overview
Table 111. Talkdesk Product
Table 112. Talkdesk Revenue in Voice and Speech Analytics Business (2015-2020) (Million US$)
Table 113. Talkdesk Recent Development
Table 114. RankMiner Business Overview
Table 115. RankMiner Product
Table 116. RankMiner Company Details
Table 117. RankMiner Revenue in Voice and Speech Analytics Business (2015-2020) (Million US$)
Table 118. RankMiner Recent Development
Table 119. VoiceBase Company Details
Table 120. VoiceBase Business Overview
Table 121. VoiceBase Product
Table 122. VoiceBase Revenue in Voice and Speech Analytics Business (2015-2020) (Million US$)
Table 123. VoiceBase Recent Development
Table 124. Beyond Verbal Company Details
Table 125. Beyond Verbal Business Overview
Table 126. Beyond Verbal Product
Table 127. Beyond Verbal Revenue in Voice and Speech Analytics Business (2015-2020) (Million US$)
Table 128. Beyond Verbal Recent Development
Table 129. Research Programs/Design for This Report
Table 130. Key Data Information from Secondary Sources
Table 131. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global Voice and Speech Analytics Market Share by Type: 2020 VS 2026
Figure 2. Cloud Features
Figure 3. On-Premises Features
Figure 4. Global Voice and Speech Analytics Market Share by Application: 2020 VS 2026
Figure 5. Sentiment Analysis Case Studies
Figure 6. Sales & Marketing Case Studies
Figure 7. Risk & Fraud Detection Case Studies
Figure 8. Call Monitoring Case Studies
Figure 9. Others Case Studies
Figure 10. Voice and Speech Analytics Report Years Considered
Figure 11. Global Voice and Speech Analytics Market Size YoY Growth 2015-2026 (US$ Million)
Figure 12. Global Voice and Speech Analytics Market Share by Regions: 2020 VS 2026
Figure 13. Global Voice and Speech Analytics Market Share by Regions (2021-2026)
Figure 14. Porter's Five Forces Analysis
Figure 15. Global Voice and Speech Analytics Market Share by Players in 2019
Figure 16. Global Top Voice and Speech Analytics Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Voice and Speech Analytics as of 2019
Figure 17. The Top 10 and 5 Players Market Share by Voice and Speech Analytics Revenue in 2019
Figure 18. North America Voice and Speech Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Europe Voice and Speech Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. China Voice and Speech Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Japan Voice and Speech Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Southeast Asia Voice and Speech Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. India Voice and Speech Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. Central & South America Voice and Speech Analytics Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Verint Systems Total Revenue (US$ Million): 2019 Compared with 2018
Figure 26. Verint Systems Revenue Growth Rate in Voice and Speech Analytics Business (2015-2020)
Figure 27. NICE Total Revenue (US$ Million): 2019 Compared with 2018
Figure 28. NICE Revenue Growth Rate in Voice and Speech Analytics Business (2015-2020)
Figure 29. Avaya Total Revenue (US$ Million): 2019 Compared with 2018
Figure 30. Avaya Revenue Growth Rate in Voice and Speech Analytics Business (2015-2020)
Figure 31. ThoughtSpot Total Revenue (US$ Million): 2019 Compared with 2018
Figure 32. ThoughtSpot Revenue Growth Rate in Voice and Speech Analytics Business (2015-2020)
Figure 33. Uniphore Total Revenue (US$ Million): 2019 Compared with 2018
Figure 34. Uniphore Revenue Growth Rate in Voice and Speech Analytics Business (2015-2020)
Figure 35. Calabrio Total Revenue (US$ Million): 2019 Compared with 2018
Figure 36. Calabrio Revenue Growth Rate in Voice and Speech Analytics Business (2015-2020)
Figure 37. Talkdesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 38. Talkdesk Revenue Growth Rate in Voice and Speech Analytics Business (2015-2020)
Figure 39. RankMiner Total Revenue (US$ Million): 2019 Compared with 2018
Figure 40. RankMiner Revenue Growth Rate in Voice and Speech Analytics Business (2015-2020)
Figure 41. VoiceBase Total Revenue (US$ Million): 2019 Compared with 2018
Figure 42. VoiceBase Revenue Growth Rate in Voice and Speech Analytics Business (2015-2020)
Figure 43. Beyond Verbal Total Revenue (US$ Million): 2019 Compared with 2018
Figure 44. Beyond Verbal Revenue Growth Rate in Voice and Speech Analytics Business (2015-2020)
Figure 45. Bottom-up and Top-down Approaches for This Report
Figure 46. Data Triangulation
Figure 47. Key Executives Interviewed