COVID-19 Impact on Global Virtual Customer Assistants Software Market Size, Status and Forecast 2020-2026

August 2020 | 94 pages | ID: C995FCC023C4EN
QYResearch

Abstracts

This report focuses on the global Virtual Customer Assistants Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Virtual Customer Assistants Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study

• EGain
• Interactions
• Creative Virtual
• Artificial Solutions
• SmartAction
• Nuance
• Go Moment
• IPsoft
• Botfuel

Market segment by Type, the product can be split into

• Cloud-Based
• On-Premises

Market segment by Application, split into

• Large Enterprises(1000+ Users)
• Medium-Sized Enterprise(499-1000 Users)
• Small Enterprises(1-499 Users)

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

The study objectives of this report are:

• To analyze global Virtual Customer Assistants Software status, future forecast, growth opportunity, key market and key players.
• To present the Virtual Customer Assistants Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of Virtual Customer Assistants Software are as follows:

• History Year: 2015-2019
• Base Year: 2019
• Estimated Year: 2020
• Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Virtual Customer Assistants Software Revenue
1.4 Market Analysis by Type
  1.4.1 Global Virtual Customer Assistants Software Market Size Growth Rate by Type: 2020 VS 2026
  1.4.2 Cloud-Based
  1.4.3 On-Premises
1.5 Market by Application
  1.5.1 Global Virtual Customer Assistants Software Market Share by Application: 2020 VS 2026
  1.5.2 Large Enterprises(1000+ Users)
  1.5.3 Medium-Sized Enterprise(499-1000 Users)
  1.5.4 Small Enterprises(1-499 Users)
1.6 Coronavirus Disease 2019 (Covid-19): Virtual Customer Assistants Software Industry Impact
  1.6.1 How the Covid-19 is Affecting the Virtual Customer Assistants Software Industry
    1.6.1.1 Virtual Customer Assistants Software Business Impact Assessment - Covid-19
    1.6.1.2 Supply Chain Challenges
    1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  1.6.2 Market Trends and Virtual Customer Assistants Software Potential Opportunities in the COVID-19 Landscape
  1.6.3 Measures / Proposal against Covid-19
    1.6.3.1 Government Measures to Combat Covid-19 Impact
    1.6.3.2 Proposal for Virtual Customer Assistants Software Players to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered

2 GLOBAL GROWTH TRENDS BY REGIONS

2.1 Virtual Customer Assistants Software Market Perspective (2015-2026)
2.2 Virtual Customer Assistants Software Growth Trends by Regions
  2.2.1 Virtual Customer Assistants Software Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 Virtual Customer Assistants Software Historic Market Share by Regions (2015-2020)
  2.2.3 Virtual Customer Assistants Software Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Top Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Porter’s Five Forces Analysis
  2.3.5 Virtual Customer Assistants Software Market Growth Strategy
  2.3.6 Primary Interviews with Key Virtual Customer Assistants Software Players (Opinion Leaders)

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top Virtual Customer Assistants Software Players by Market Size
  3.1.1 Global Top Virtual Customer Assistants Software Players by Revenue (2015-2020)
  3.1.2 Global Virtual Customer Assistants Software Revenue Market Share by Players (2015-2020)
  3.1.3 Global Virtual Customer Assistants Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Virtual Customer Assistants Software Market Concentration Ratio
  3.2.1 Global Virtual Customer Assistants Software Market Concentration Ratio (CR5 and HHI)
  3.2.2 Global Top 10 and Top 5 Companies by Virtual Customer Assistants Software Revenue in 2019
3.3 Virtual Customer Assistants Software Key Players Head office and Area Served
3.4 Key Players Virtual Customer Assistants Software Product Solution and Service
3.5 Date of Enter into Virtual Customer Assistants Software Market
3.6 Mergers & Acquisitions, Expansion Plans

4 BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global Virtual Customer Assistants Software Historic Market Size by Type (2015-2020)
4.2 Global Virtual Customer Assistants Software Forecasted Market Size by Type (2021-2026)

5 VIRTUAL CUSTOMER ASSISTANTS SOFTWARE BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global Virtual Customer Assistants Software Market Size by Application (2015-2020)
5.2 Global Virtual Customer Assistants Software Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America Virtual Customer Assistants Software Market Size (2015-2020)
6.2 Virtual Customer Assistants Software Key Players in North America (2019-2020)
6.3 North America Virtual Customer Assistants Software Market Size by Type (2015-2020)
6.4 North America Virtual Customer Assistants Software Market Size by Application (2015-2020)

7 EUROPE

7.1 Europe Virtual Customer Assistants Software Market Size (2015-2020)
7.2 Virtual Customer Assistants Software Key Players in Europe (2019-2020)
7.3 Europe Virtual Customer Assistants Software Market Size by Type (2015-2020)
7.4 Europe Virtual Customer Assistants Software Market Size by Application (2015-2020)

8 CHINA

8.1 China Virtual Customer Assistants Software Market Size (2015-2020)
8.2 Virtual Customer Assistants Software Key Players in China (2019-2020)
8.3 China Virtual Customer Assistants Software Market Size by Type (2015-2020)
8.4 China Virtual Customer Assistants Software Market Size by Application (2015-2020)

9 JAPAN

9.1 Japan Virtual Customer Assistants Software Market Size (2015-2020)
9.2 Virtual Customer Assistants Software Key Players in Japan (2019-2020)
9.3 Japan Virtual Customer Assistants Software Market Size by Type (2015-2020)
9.4 Japan Virtual Customer Assistants Software Market Size by Application (2015-2020)

10 SOUTHEAST ASIA

10.1 Southeast Asia Virtual Customer Assistants Software Market Size (2015-2020)
10.2 Virtual Customer Assistants Software Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Virtual Customer Assistants Software Market Size by Type (2015-2020)
10.4 Southeast Asia Virtual Customer Assistants Software Market Size by Application (2015-2020)

11 INDIA

11.1 India Virtual Customer Assistants Software Market Size (2015-2020)
11.2 Virtual Customer Assistants Software Key Players in India (2019-2020)
11.3 India Virtual Customer Assistants Software Market Size by Type (2015-2020)
11.4 India Virtual Customer Assistants Software Market Size by Application (2015-2020)

12 CENTRAL & SOUTH AMERICA

12.1 Central & South America Virtual Customer Assistants Software Market Size (2015-2020)
12.2 Virtual Customer Assistants Software Key Players in Central & South America (2019-2020)
12.3 Central & South America Virtual Customer Assistants Software Market Size by Type (2015-2020)
12.4 Central & South America Virtual Customer Assistants Software Market Size by Application (2015-2020)

13 KEY PLAYERS PROFILES

13.1 EGain
  13.1.1 EGain Company Details
  13.1.2 EGain Business Overview and Its Total Revenue
  13.1.3 EGain Virtual Customer Assistants Software Introduction
  13.1.4 EGain Revenue in Virtual Customer Assistants Software Business (2015-2020))
  13.1.5 EGain Recent Development
13.2 Interactions
  13.2.1 Interactions Company Details
  13.2.2 Interactions Business Overview and Its Total Revenue
  13.2.3 Interactions Virtual Customer Assistants Software Introduction
  13.2.4 Interactions Revenue in Virtual Customer Assistants Software Business (2015-2020)
  13.2.5 Interactions Recent Development
13.3 Creative Virtual
  13.3.1 Creative Virtual Company Details
  13.3.2 Creative Virtual Business Overview and Its Total Revenue
  13.3.3 Creative Virtual Virtual Customer Assistants Software Introduction
  13.3.4 Creative Virtual Revenue in Virtual Customer Assistants Software Business (2015-2020)
  13.3.5 Creative Virtual Recent Development
13.4 Artificial Solutions
  13.4.1 Artificial Solutions Company Details
  13.4.2 Artificial Solutions Business Overview and Its Total Revenue
  13.4.3 Artificial Solutions Virtual Customer Assistants Software Introduction
  13.4.4 Artificial Solutions Revenue in Virtual Customer Assistants Software Business (2015-2020)
  13.4.5 Artificial Solutions Recent Development
13.5 SmartAction
  13.5.1 SmartAction Company Details
  13.5.2 SmartAction Business Overview and Its Total Revenue
  13.5.3 SmartAction Virtual Customer Assistants Software Introduction
  13.5.4 SmartAction Revenue in Virtual Customer Assistants Software Business (2015-2020)
  13.5.5 SmartAction Recent Development
13.6 Nuance
  13.6.1 Nuance Company Details
  13.6.2 Nuance Business Overview and Its Total Revenue
  13.6.3 Nuance Virtual Customer Assistants Software Introduction
  13.6.4 Nuance Revenue in Virtual Customer Assistants Software Business (2015-2020)
  13.6.5 Nuance Recent Development
13.7 Go Moment
  13.7.1 Go Moment Company Details
  13.7.2 Go Moment Business Overview and Its Total Revenue
  13.7.3 Go Moment Virtual Customer Assistants Software Introduction
  13.7.4 Go Moment Revenue in Virtual Customer Assistants Software Business (2015-2020)
  13.7.5 Go Moment Recent Development
13.8 IPsoft
  13.8.1 IPsoft Company Details
  13.8.2 IPsoft Business Overview and Its Total Revenue
  13.8.3 IPsoft Virtual Customer Assistants Software Introduction
  13.8.4 IPsoft Revenue in Virtual Customer Assistants Software Business (2015-2020)
  13.8.5 IPsoft Recent Development
13.9 Botfuel
  13.9.1 Botfuel Company Details
  13.9.2 Botfuel Business Overview and Its Total Revenue
  13.9.3 Botfuel Virtual Customer Assistants Software Introduction
  13.9.4 Botfuel Revenue in Virtual Customer Assistants Software Business (2015-2020)
  13.9.5 Botfuel Recent Development

14 ANALYST'S VIEWPOINTS/CONCLUSIONS

15 APPENDIX

15.1 Research Methodology
  15.1.1 Methodology/Research Approach
  15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. Virtual Customer Assistants Software Key Market Segments
Table 2. Key Players Covered: Ranking by Virtual Customer Assistants Software Revenue
Table 3. Ranking of Global Top Virtual Customer Assistants Software Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Virtual Customer Assistants Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Cloud-Based
Table 6. Key Players of On-Premises
Table 7. COVID-19 Impact Global Market: (Four Virtual Customer Assistants Software Market Size Forecast Scenarios)
Table 8. Opportunities and Trends for Virtual Customer Assistants Software Players in the COVID-19 Landscape
Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 10. Key Regions/Countries Measures against Covid-19 Impact
Table 11. Proposal for Virtual Customer Assistants Software Players to Combat Covid-19 Impact
Table 12. Global Virtual Customer Assistants Software Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 13. Global Virtual Customer Assistants Software Market Size by Regions (US$ Million): 2020 VS 2026
Table 14. Global Virtual Customer Assistants Software Market Size by Regions (2015-2020) (US$ Million)
Table 15. Global Virtual Customer Assistants Software Market Share by Regions (2015-2020)
Table 16. Global Virtual Customer Assistants Software Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 17. Global Virtual Customer Assistants Software Market Share by Regions (2021-2026)
Table 18. Market Top Trends
Table 19. Key Drivers: Impact Analysis
Table 20. Key Challenges
Table 21. Virtual Customer Assistants Software Market Growth Strategy
Table 22. Main Points Interviewed from Key Virtual Customer Assistants Software Players
Table 23. Global Virtual Customer Assistants Software Revenue by Players (2015-2020) (Million US$)
Table 24. Global Virtual Customer Assistants Software Market Share by Players (2015-2020)
Table 25. Global Top Virtual Customer Assistants Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Virtual Customer Assistants Software as of 2019)
Table 26. Global Virtual Customer Assistants Software by Players Market Concentration Ratio (CR5 and HHI)
Table 27. Key Players Headquarters and Area Served
Table 28. Key Players Virtual Customer Assistants Software Product Solution and Service
Table 29. Date of Enter into Virtual Customer Assistants Software Market
Table 30. Mergers & Acquisitions, Expansion Plans
Table 31. Global Virtual Customer Assistants Software Market Size by Type (2015-2020) (Million US$)
Table 32. Global Virtual Customer Assistants Software Market Size Share by Type (2015-2020)
Table 33. Global Virtual Customer Assistants Software Revenue Market Share by Type (2021-2026)
Table 34. Global Virtual Customer Assistants Software Market Size Share by Application (2015-2020)
Table 35. Global Virtual Customer Assistants Software Market Size by Application (2015-2020) (Million US$)
Table 36. Global Virtual Customer Assistants Software Market Size Share by Application (2021-2026)
Table 37. North America Key Players Virtual Customer Assistants Software Revenue (2019-2020) (Million US$)
Table 38. North America Key Players Virtual Customer Assistants Software Market Share (2019-2020)
Table 39. North America Virtual Customer Assistants Software Market Size by Type (2015-2020) (Million US$)
Table 40. North America Virtual Customer Assistants Software Market Share by Type (2015-2020)
Table 41. North America Virtual Customer Assistants Software Market Size by Application (2015-2020) (Million US$)
Table 42. North America Virtual Customer Assistants Software Market Share by Application (2015-2020)
Table 43. Europe Key Players Virtual Customer Assistants Software Revenue (2019-2020) (Million US$)
Table 44. Europe Key Players Virtual Customer Assistants Software Market Share (2019-2020)
Table 45. Europe Virtual Customer Assistants Software Market Size by Type (2015-2020) (Million US$)
Table 46. Europe Virtual Customer Assistants Software Market Share by Type (2015-2020)
Table 47. Europe Virtual Customer Assistants Software Market Size by Application (2015-2020) (Million US$)
Table 48. Europe Virtual Customer Assistants Software Market Share by Application (2015-2020)
Table 49. China Key Players Virtual Customer Assistants Software Revenue (2019-2020) (Million US$)
Table 50. China Key Players Virtual Customer Assistants Software Market Share (2019-2020)
Table 51. China Virtual Customer Assistants Software Market Size by Type (2015-2020) (Million US$)
Table 52. China Virtual Customer Assistants Software Market Share by Type (2015-2020)
Table 53. China Virtual Customer Assistants Software Market Size by Application (2015-2020) (Million US$)
Table 54. China Virtual Customer Assistants Software Market Share by Application (2015-2020)
Table 55. Japan Key Players Virtual Customer Assistants Software Revenue (2019-2020) (Million US$)
Table 56. Japan Key Players Virtual Customer Assistants Software Market Share (2019-2020)
Table 57. Japan Virtual Customer Assistants Software Market Size by Type (2015-2020) (Million US$)
Table 58. Japan Virtual Customer Assistants Software Market Share by Type (2015-2020)
Table 59. Japan Virtual Customer Assistants Software Market Size by Application (2015-2020) (Million US$)
Table 60. Japan Virtual Customer Assistants Software Market Share by Application (2015-2020)
Table 61. Southeast Asia Key Players Virtual Customer Assistants Software Revenue (2019-2020) (Million US$)
Table 62. Southeast Asia Key Players Virtual Customer Assistants Software Market Share (2019-2020)
Table 63. Southeast Asia Virtual Customer Assistants Software Market Size by Type (2015-2020) (Million US$)
Table 64. Southeast Asia Virtual Customer Assistants Software Market Share by Type (2015-2020)
Table 65. Southeast Asia Virtual Customer Assistants Software Market Size by Application (2015-2020) (Million US$)
Table 66. Southeast Asia Virtual Customer Assistants Software Market Share by Application (2015-2020)
Table 67. India Key Players Virtual Customer Assistants Software Revenue (2019-2020) (Million US$)
Table 68. India Key Players Virtual Customer Assistants Software Market Share (2019-2020)
Table 69. India Virtual Customer Assistants Software Market Size by Type (2015-2020) (Million US$)
Table 70. India Virtual Customer Assistants Software Market Share by Type (2015-2020)
Table 71. India Virtual Customer Assistants Software Market Size by Application (2015-2020) (Million US$)
Table 72. India Virtual Customer Assistants Software Market Share by Application (2015-2020)
Table 73. Central & South America Key Players Virtual Customer Assistants Software Revenue (2019-2020) (Million US$)
Table 74. Central & South America Key Players Virtual Customer Assistants Software Market Share (2019-2020)
Table 75. Central & South America Virtual Customer Assistants Software Market Size by Type (2015-2020) (Million US$)
Table 76. Central & South America Virtual Customer Assistants Software Market Share by Type (2015-2020)
Table 77. Central & South America Virtual Customer Assistants Software Market Size by Application (2015-2020) (Million US$)
Table 78. Central & South America Virtual Customer Assistants Software Market Share by Application (2015-2020)
Table 79. EGain Company Details
Table 80. EGain Business Overview
Table 81. EGain Product
Table 82. EGain Revenue in Virtual Customer Assistants Software Business (2015-2020) (Million US$)
Table 83. EGain Recent Development
Table 84. Interactions Company Details
Table 85. Interactions Business Overview
Table 86. Interactions Product
Table 87. Interactions Revenue in Virtual Customer Assistants Software Business (2015-2020) (Million US$)
Table 88. Interactions Recent Development
Table 89. Creative Virtual Company Details
Table 90. Creative Virtual Business Overview
Table 91. Creative Virtual Product
Table 92. Creative Virtual Revenue in Virtual Customer Assistants Software Business (2015-2020) (Million US$)
Table 93. Creative Virtual Recent Development
Table 94. Artificial Solutions Company Details
Table 95. Artificial Solutions Business Overview
Table 96. Artificial Solutions Product
Table 97. Artificial Solutions Revenue in Virtual Customer Assistants Software Business (2015-2020) (Million US$)
Table 98. Artificial Solutions Recent Development
Table 99. SmartAction Company Details
Table 100. SmartAction Business Overview
Table 101. SmartAction Product
Table 102. SmartAction Revenue in Virtual Customer Assistants Software Business (2015-2020) (Million US$)
Table 103. SmartAction Recent Development
Table 104. Nuance Company Details
Table 105. Nuance Business Overview
Table 106. Nuance Product
Table 107. Nuance Revenue in Virtual Customer Assistants Software Business (2015-2020) (Million US$)
Table 108. Nuance Recent Development
Table 109. Go Moment Company Details
Table 110. Go Moment Business Overview
Table 111. Go Moment Product
Table 112. Go Moment Revenue in Virtual Customer Assistants Software Business (2015-2020) (Million US$)
Table 113. Go Moment Recent Development
Table 114. IPsoft Business Overview
Table 115. IPsoft Product
Table 116. IPsoft Company Details
Table 117. IPsoft Revenue in Virtual Customer Assistants Software Business (2015-2020) (Million US$)
Table 118. IPsoft Recent Development
Table 119. Botfuel Company Details
Table 120. Botfuel Business Overview
Table 121. Botfuel Product
Table 122. Botfuel Revenue in Virtual Customer Assistants Software Business (2015-2020) (Million US$)
Table 123. Botfuel Recent Development
Table 124. Research Programs/Design for This Report
Table 125. Key Data Information from Secondary Sources
Table 126. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global Virtual Customer Assistants Software Market Share by Type: 2020 VS 2026
Figure 2. Cloud-Based Features
Figure 3. On-Premises Features
Figure 4. Global Virtual Customer Assistants Software Market Share by Application: 2020 VS 2026
Figure 5. Large Enterprises(1000+ Users) Case Studies
Figure 6. Medium-Sized Enterprise(499-1000 Users) Case Studies
Figure 7. Small Enterprises(1-499 Users) Case Studies
Figure 8. Virtual Customer Assistants Software Report Years Considered
Figure 9. Global Virtual Customer Assistants Software Market Size YoY Growth 2015-2026 (US$ Million)
Figure 10. Global Virtual Customer Assistants Software Market Share by Regions: 2020 VS 2026
Figure 11. Global Virtual Customer Assistants Software Market Share by Regions (2021-2026)
Figure 12. Porter's Five Forces Analysis
Figure 13. Global Virtual Customer Assistants Software Market Share by Players in 2019
Figure 14. Global Top Virtual Customer Assistants Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Virtual Customer Assistants Software as of 2019
Figure 15. The Top 10 and 5 Players Market Share by Virtual Customer Assistants Software Revenue in 2019
Figure 16. North America Virtual Customer Assistants Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 17. Europe Virtual Customer Assistants Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. China Virtual Customer Assistants Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Japan Virtual Customer Assistants Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. Southeast Asia Virtual Customer Assistants Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. India Virtual Customer Assistants Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Central & South America Virtual Customer Assistants Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. EGain Total Revenue (US$ Million): 2019 Compared with 2018
Figure 24. EGain Revenue Growth Rate in Virtual Customer Assistants Software Business (2015-2020)
Figure 25. Interactions Total Revenue (US$ Million): 2019 Compared with 2018
Figure 26. Interactions Revenue Growth Rate in Virtual Customer Assistants Software Business (2015-2020)
Figure 27. Creative Virtual Total Revenue (US$ Million): 2019 Compared with 2018
Figure 28. Creative Virtual Revenue Growth Rate in Virtual Customer Assistants Software Business (2015-2020)
Figure 29. Artificial Solutions Total Revenue (US$ Million): 2019 Compared with 2018
Figure 30. Artificial Solutions Revenue Growth Rate in Virtual Customer Assistants Software Business (2015-2020)
Figure 31. SmartAction Total Revenue (US$ Million): 2019 Compared with 2018
Figure 32. SmartAction Revenue Growth Rate in Virtual Customer Assistants Software Business (2015-2020)
Figure 33. Nuance Total Revenue (US$ Million): 2019 Compared with 2018
Figure 34. Nuance Revenue Growth Rate in Virtual Customer Assistants Software Business (2015-2020)
Figure 35. Go Moment Total Revenue (US$ Million): 2019 Compared with 2018
Figure 36. Go Moment Revenue Growth Rate in Virtual Customer Assistants Software Business (2015-2020)
Figure 37. IPsoft Total Revenue (US$ Million): 2019 Compared with 2018
Figure 38. IPsoft Revenue Growth Rate in Virtual Customer Assistants Software Business (2015-2020)
Figure 39. Botfuel Total Revenue (US$ Million): 2019 Compared with 2018
Figure 40. Botfuel Revenue Growth Rate in Virtual Customer Assistants Software Business (2015-2020)
Figure 41. Bottom-up and Top-down Approaches for This Report
Figure 42. Data Triangulation
Figure 43. Key Executives Interviewed