COVID-19 Impact on Global Online Help Desk Software Market Size, Status and Forecast 2020-2026

August 2020 | 129 pages | ID: CD249D8577DDEN
QYResearch

Abstracts

This report focuses on the global Online Help Desk Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Online Help Desk Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study

• Freshdesk
• LiveAgent
• Vision Helpdesk
• ManageEngine ServiceDesk Plus
• SeamlessDesk
• LiveChat
• Bitrix24
• HelpDesk
• HarmonyPSA
• SysAid
• SolarWinds Service Desk
• Giva
• BOSS Solutions
• InvGate Service Desk
• VIZOR
• Vivantio Pro
• Front

Market segment by Type, the product can be split into

• Cloud-based
• Web-based

Market segment by Application, split into

• Large Enterprises
• SME(Small and Medium-sized Enterprises)

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

The study objectives of this report are:

• To analyze global Online Help Desk Software status, future forecast, growth opportunity, key market and key players.
• To present the Online Help Desk Software development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of Online Help Desk Software are as follows:

• History Year: 2015-2019
• Base Year: 2019
• Estimated Year: 2020
• Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Online Help Desk Software Revenue
1.4 Market Analysis by Type
  1.4.1 Global Online Help Desk Software Market Size Growth Rate by Type: 2020 VS 2026
  1.4.2 Cloud-based
  1.4.3 Web-based
1.5 Market by Application
  1.5.1 Global Online Help Desk Software Market Share by Application: 2020 VS 2026
  1.5.2 Large Enterprises
  1.5.3 SME(Small and Medium-sized Enterprises)
1.6 Coronavirus Disease 2019 (Covid-19): Online Help Desk Software Industry Impact
  1.6.1 How the Covid-19 is Affecting the Online Help Desk Software Industry
    1.6.1.1 Online Help Desk Software Business Impact Assessment - Covid-19
    1.6.1.2 Supply Chain Challenges
    1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  1.6.2 Market Trends and Online Help Desk Software Potential Opportunities in the COVID-19 Landscape
  1.6.3 Measures / Proposal against Covid-19
    1.6.3.1 Government Measures to Combat Covid-19 Impact
    1.6.3.2 Proposal for Online Help Desk Software Players to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered

2 GLOBAL GROWTH TRENDS BY REGIONS

2.1 Online Help Desk Software Market Perspective (2015-2026)
2.2 Online Help Desk Software Growth Trends by Regions
  2.2.1 Online Help Desk Software Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 Online Help Desk Software Historic Market Share by Regions (2015-2020)
  2.2.3 Online Help Desk Software Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Top Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Porter’s Five Forces Analysis
  2.3.5 Online Help Desk Software Market Growth Strategy
  2.3.6 Primary Interviews with Key Online Help Desk Software Players (Opinion Leaders)

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top Online Help Desk Software Players by Market Size
  3.1.1 Global Top Online Help Desk Software Players by Revenue (2015-2020)
  3.1.2 Global Online Help Desk Software Revenue Market Share by Players (2015-2020)
  3.1.3 Global Online Help Desk Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Online Help Desk Software Market Concentration Ratio
  3.2.1 Global Online Help Desk Software Market Concentration Ratio (CR5 and HHI)
  3.2.2 Global Top 10 and Top 5 Companies by Online Help Desk Software Revenue in 2019
3.3 Online Help Desk Software Key Players Head office and Area Served
3.4 Key Players Online Help Desk Software Product Solution and Service
3.5 Date of Enter into Online Help Desk Software Market
3.6 Mergers & Acquisitions, Expansion Plans

4 BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global Online Help Desk Software Historic Market Size by Type (2015-2020)
4.2 Global Online Help Desk Software Forecasted Market Size by Type (2021-2026)

5 ONLINE HELP DESK SOFTWARE BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global Online Help Desk Software Market Size by Application (2015-2020)
5.2 Global Online Help Desk Software Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America Online Help Desk Software Market Size (2015-2020)
6.2 Online Help Desk Software Key Players in North America (2019-2020)
6.3 North America Online Help Desk Software Market Size by Type (2015-2020)
6.4 North America Online Help Desk Software Market Size by Application (2015-2020)

7 EUROPE

7.1 Europe Online Help Desk Software Market Size (2015-2020)
7.2 Online Help Desk Software Key Players in Europe (2019-2020)
7.3 Europe Online Help Desk Software Market Size by Type (2015-2020)
7.4 Europe Online Help Desk Software Market Size by Application (2015-2020)

8 CHINA

8.1 China Online Help Desk Software Market Size (2015-2020)
8.2 Online Help Desk Software Key Players in China (2019-2020)
8.3 China Online Help Desk Software Market Size by Type (2015-2020)
8.4 China Online Help Desk Software Market Size by Application (2015-2020)

9 JAPAN

9.1 Japan Online Help Desk Software Market Size (2015-2020)
9.2 Online Help Desk Software Key Players in Japan (2019-2020)
9.3 Japan Online Help Desk Software Market Size by Type (2015-2020)
9.4 Japan Online Help Desk Software Market Size by Application (2015-2020)

10 SOUTHEAST ASIA

10.1 Southeast Asia Online Help Desk Software Market Size (2015-2020)
10.2 Online Help Desk Software Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Online Help Desk Software Market Size by Type (2015-2020)
10.4 Southeast Asia Online Help Desk Software Market Size by Application (2015-2020)

11 INDIA

11.1 India Online Help Desk Software Market Size (2015-2020)
11.2 Online Help Desk Software Key Players in India (2019-2020)
11.3 India Online Help Desk Software Market Size by Type (2015-2020)
11.4 India Online Help Desk Software Market Size by Application (2015-2020)

12 CENTRAL & SOUTH AMERICA

12.1 Central & South America Online Help Desk Software Market Size (2015-2020)
12.2 Online Help Desk Software Key Players in Central & South America (2019-2020)
12.3 Central & South America Online Help Desk Software Market Size by Type (2015-2020)
12.4 Central & South America Online Help Desk Software Market Size by Application (2015-2020)

13 KEY PLAYERS PROFILES

13.1 Freshdesk
  13.1.1 Freshdesk Company Details
  13.1.2 Freshdesk Business Overview and Its Total Revenue
  13.1.3 Freshdesk Online Help Desk Software Introduction
  13.1.4 Freshdesk Revenue in Online Help Desk Software Business (2015-2020))
  13.1.5 Freshdesk Recent Development
13.2 LiveAgent
  13.2.1 LiveAgent Company Details
  13.2.2 LiveAgent Business Overview and Its Total Revenue
  13.2.3 LiveAgent Online Help Desk Software Introduction
  13.2.4 LiveAgent Revenue in Online Help Desk Software Business (2015-2020)
  13.2.5 LiveAgent Recent Development
13.3 Vision Helpdesk
  13.3.1 Vision Helpdesk Company Details
  13.3.2 Vision Helpdesk Business Overview and Its Total Revenue
  13.3.3 Vision Helpdesk Online Help Desk Software Introduction
  13.3.4 Vision Helpdesk Revenue in Online Help Desk Software Business (2015-2020)
  13.3.5 Vision Helpdesk Recent Development
13.4 ManageEngine ServiceDesk Plus
  13.4.1 ManageEngine ServiceDesk Plus Company Details
  13.4.2 ManageEngine ServiceDesk Plus Business Overview and Its Total Revenue
  13.4.3 ManageEngine ServiceDesk Plus Online Help Desk Software Introduction
  13.4.4 ManageEngine ServiceDesk Plus Revenue in Online Help Desk Software Business (2015-2020)
  13.4.5 ManageEngine ServiceDesk Plus Recent Development
13.5 SeamlessDesk
  13.5.1 SeamlessDesk Company Details
  13.5.2 SeamlessDesk Business Overview and Its Total Revenue
  13.5.3 SeamlessDesk Online Help Desk Software Introduction
  13.5.4 SeamlessDesk Revenue in Online Help Desk Software Business (2015-2020)
  13.5.5 SeamlessDesk Recent Development
13.6 LiveChat
  13.6.1 LiveChat Company Details
  13.6.2 LiveChat Business Overview and Its Total Revenue
  13.6.3 LiveChat Online Help Desk Software Introduction
  13.6.4 LiveChat Revenue in Online Help Desk Software Business (2015-2020)
  13.6.5 LiveChat Recent Development
13.7 Bitrix24
  13.7.1 Bitrix24 Company Details
  13.7.2 Bitrix24 Business Overview and Its Total Revenue
  13.7.3 Bitrix24 Online Help Desk Software Introduction
  13.7.4 Bitrix24 Revenue in Online Help Desk Software Business (2015-2020)
  13.7.5 Bitrix24 Recent Development
13.8 HelpDesk
  13.8.1 HelpDesk Company Details
  13.8.2 HelpDesk Business Overview and Its Total Revenue
  13.8.3 HelpDesk Online Help Desk Software Introduction
  13.8.4 HelpDesk Revenue in Online Help Desk Software Business (2015-2020)
  13.8.5 HelpDesk Recent Development
13.9 HarmonyPSA
  13.9.1 HarmonyPSA Company Details
  13.9.2 HarmonyPSA Business Overview and Its Total Revenue
  13.9.3 HarmonyPSA Online Help Desk Software Introduction
  13.9.4 HarmonyPSA Revenue in Online Help Desk Software Business (2015-2020)
  13.9.5 HarmonyPSA Recent Development
13.10 SysAid
  13.10.1 SysAid Company Details
  13.10.2 SysAid Business Overview and Its Total Revenue
  13.10.3 SysAid Online Help Desk Software Introduction
  13.10.4 SysAid Revenue in Online Help Desk Software Business (2015-2020)
  13.10.5 SysAid Recent Development
13.11 SolarWinds Service Desk
  10.11.1 SolarWinds Service Desk Company Details
  10.11.2 SolarWinds Service Desk Business Overview and Its Total Revenue
  10.11.3 SolarWinds Service Desk Online Help Desk Software Introduction
  10.11.4 SolarWinds Service Desk Revenue in Online Help Desk Software Business (2015-2020)
  10.11.5 SolarWinds Service Desk Recent Development
13.12 Giva
  10.12.1 Giva Company Details
  10.12.2 Giva Business Overview and Its Total Revenue
  10.12.3 Giva Online Help Desk Software Introduction
  10.12.4 Giva Revenue in Online Help Desk Software Business (2015-2020)
  10.12.5 Giva Recent Development
13.13 BOSS Solutions
  10.13.1 BOSS Solutions Company Details
  10.13.2 BOSS Solutions Business Overview and Its Total Revenue
  10.13.3 BOSS Solutions Online Help Desk Software Introduction
  10.13.4 BOSS Solutions Revenue in Online Help Desk Software Business (2015-2020)
  10.13.5 BOSS Solutions Recent Development
13.14 InvGate Service Desk
  10.14.1 InvGate Service Desk Company Details
  10.14.2 InvGate Service Desk Business Overview and Its Total Revenue
  10.14.3 InvGate Service Desk Online Help Desk Software Introduction
  10.14.4 InvGate Service Desk Revenue in Online Help Desk Software Business (2015-2020)
  10.14.5 InvGate Service Desk Recent Development
13.15 VIZOR
  10.15.1 VIZOR Company Details
  10.15.2 VIZOR Business Overview and Its Total Revenue
  10.15.3 VIZOR Online Help Desk Software Introduction
  10.15.4 VIZOR Revenue in Online Help Desk Software Business (2015-2020)
  10.15.5 VIZOR Recent Development
13.16 Vivantio Pro
  10.16.1 Vivantio Pro Company Details
  10.16.2 Vivantio Pro Business Overview and Its Total Revenue
  10.16.3 Vivantio Pro Online Help Desk Software Introduction
  10.16.4 Vivantio Pro Revenue in Online Help Desk Software Business (2015-2020)
  10.16.5 Vivantio Pro Recent Development
13.17 Front
  10.17.1 Front Company Details
  10.17.2 Front Business Overview and Its Total Revenue
  10.17.3 Front Online Help Desk Software Introduction
  10.17.4 Front Revenue in Online Help Desk Software Business (2015-2020)
  10.17.5 Front Recent Development

14 ANALYST'S VIEWPOINTS/CONCLUSIONS

15 APPENDIX

15.1 Research Methodology
  15.1.1 Methodology/Research Approach
  15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. Online Help Desk Software Key Market Segments
Table 2. Key Players Covered: Ranking by Online Help Desk Software Revenue
Table 3. Ranking of Global Top Online Help Desk Software Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Online Help Desk Software Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Cloud-based
Table 6. Key Players of Web-based
Table 7. COVID-19 Impact Global Market: (Four Online Help Desk Software Market Size Forecast Scenarios)
Table 8. Opportunities and Trends for Online Help Desk Software Players in the COVID-19 Landscape
Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 10. Key Regions/Countries Measures against Covid-19 Impact
Table 11. Proposal for Online Help Desk Software Players to Combat Covid-19 Impact
Table 12. Global Online Help Desk Software Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 13. Global Online Help Desk Software Market Size by Regions (US$ Million): 2020 VS 2026
Table 14. Global Online Help Desk Software Market Size by Regions (2015-2020) (US$ Million)
Table 15. Global Online Help Desk Software Market Share by Regions (2015-2020)
Table 16. Global Online Help Desk Software Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 17. Global Online Help Desk Software Market Share by Regions (2021-2026)
Table 18. Market Top Trends
Table 19. Key Drivers: Impact Analysis
Table 20. Key Challenges
Table 21. Online Help Desk Software Market Growth Strategy
Table 22. Main Points Interviewed from Key Online Help Desk Software Players
Table 23. Global Online Help Desk Software Revenue by Players (2015-2020) (Million US$)
Table 24. Global Online Help Desk Software Market Share by Players (2015-2020)
Table 25. Global Top Online Help Desk Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Online Help Desk Software as of 2019)
Table 26. Global Online Help Desk Software by Players Market Concentration Ratio (CR5 and HHI)
Table 27. Key Players Headquarters and Area Served
Table 28. Key Players Online Help Desk Software Product Solution and Service
Table 29. Date of Enter into Online Help Desk Software Market
Table 30. Mergers & Acquisitions, Expansion Plans
Table 31. Global Online Help Desk Software Market Size by Type (2015-2020) (Million US$)
Table 32. Global Online Help Desk Software Market Size Share by Type (2015-2020)
Table 33. Global Online Help Desk Software Revenue Market Share by Type (2021-2026)
Table 34. Global Online Help Desk Software Market Size Share by Application (2015-2020)
Table 35. Global Online Help Desk Software Market Size by Application (2015-2020) (Million US$)
Table 36. Global Online Help Desk Software Market Size Share by Application (2021-2026)
Table 37. North America Key Players Online Help Desk Software Revenue (2019-2020) (Million US$)
Table 38. North America Key Players Online Help Desk Software Market Share (2019-2020)
Table 39. North America Online Help Desk Software Market Size by Type (2015-2020) (Million US$)
Table 40. North America Online Help Desk Software Market Share by Type (2015-2020)
Table 41. North America Online Help Desk Software Market Size by Application (2015-2020) (Million US$)
Table 42. North America Online Help Desk Software Market Share by Application (2015-2020)
Table 43. Europe Key Players Online Help Desk Software Revenue (2019-2020) (Million US$)
Table 44. Europe Key Players Online Help Desk Software Market Share (2019-2020)
Table 45. Europe Online Help Desk Software Market Size by Type (2015-2020) (Million US$)
Table 46. Europe Online Help Desk Software Market Share by Type (2015-2020)
Table 47. Europe Online Help Desk Software Market Size by Application (2015-2020) (Million US$)
Table 48. Europe Online Help Desk Software Market Share by Application (2015-2020)
Table 49. China Key Players Online Help Desk Software Revenue (2019-2020) (Million US$)
Table 50. China Key Players Online Help Desk Software Market Share (2019-2020)
Table 51. China Online Help Desk Software Market Size by Type (2015-2020) (Million US$)
Table 52. China Online Help Desk Software Market Share by Type (2015-2020)
Table 53. China Online Help Desk Software Market Size by Application (2015-2020) (Million US$)
Table 54. China Online Help Desk Software Market Share by Application (2015-2020)
Table 55. Japan Key Players Online Help Desk Software Revenue (2019-2020) (Million US$)
Table 56. Japan Key Players Online Help Desk Software Market Share (2019-2020)
Table 57. Japan Online Help Desk Software Market Size by Type (2015-2020) (Million US$)
Table 58. Japan Online Help Desk Software Market Share by Type (2015-2020)
Table 59. Japan Online Help Desk Software Market Size by Application (2015-2020) (Million US$)
Table 60. Japan Online Help Desk Software Market Share by Application (2015-2020)
Table 61. Southeast Asia Key Players Online Help Desk Software Revenue (2019-2020) (Million US$)
Table 62. Southeast Asia Key Players Online Help Desk Software Market Share (2019-2020)
Table 63. Southeast Asia Online Help Desk Software Market Size by Type (2015-2020) (Million US$)
Table 64. Southeast Asia Online Help Desk Software Market Share by Type (2015-2020)
Table 65. Southeast Asia Online Help Desk Software Market Size by Application (2015-2020) (Million US$)
Table 66. Southeast Asia Online Help Desk Software Market Share by Application (2015-2020)
Table 67. India Key Players Online Help Desk Software Revenue (2019-2020) (Million US$)
Table 68. India Key Players Online Help Desk Software Market Share (2019-2020)
Table 69. India Online Help Desk Software Market Size by Type (2015-2020) (Million US$)
Table 70. India Online Help Desk Software Market Share by Type (2015-2020)
Table 71. India Online Help Desk Software Market Size by Application (2015-2020) (Million US$)
Table 72. India Online Help Desk Software Market Share by Application (2015-2020)
Table 73. Central & South America Key Players Online Help Desk Software Revenue (2019-2020) (Million US$)
Table 74. Central & South America Key Players Online Help Desk Software Market Share (2019-2020)
Table 75. Central & South America Online Help Desk Software Market Size by Type (2015-2020) (Million US$)
Table 76. Central & South America Online Help Desk Software Market Share by Type (2015-2020)
Table 77. Central & South America Online Help Desk Software Market Size by Application (2015-2020) (Million US$)
Table 78. Central & South America Online Help Desk Software Market Share by Application (2015-2020)
Table 79. Freshdesk Company Details
Table 80. Freshdesk Business Overview
Table 81. Freshdesk Product
Table 82. Freshdesk Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 83. Freshdesk Recent Development
Table 84. LiveAgent Company Details
Table 85. LiveAgent Business Overview
Table 86. LiveAgent Product
Table 87. LiveAgent Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 88. LiveAgent Recent Development
Table 89. Vision Helpdesk Company Details
Table 90. Vision Helpdesk Business Overview
Table 91. Vision Helpdesk Product
Table 92. Vision Helpdesk Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 93. Vision Helpdesk Recent Development
Table 94. ManageEngine ServiceDesk Plus Company Details
Table 95. ManageEngine ServiceDesk Plus Business Overview
Table 96. ManageEngine ServiceDesk Plus Product
Table 97. ManageEngine ServiceDesk Plus Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 98. ManageEngine ServiceDesk Plus Recent Development
Table 99. SeamlessDesk Company Details
Table 100. SeamlessDesk Business Overview
Table 101. SeamlessDesk Product
Table 102. SeamlessDesk Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 103. SeamlessDesk Recent Development
Table 104. LiveChat Company Details
Table 105. LiveChat Business Overview
Table 106. LiveChat Product
Table 107. LiveChat Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 108. LiveChat Recent Development
Table 109. Bitrix24 Company Details
Table 110. Bitrix24 Business Overview
Table 111. Bitrix24 Product
Table 112. Bitrix24 Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 113. Bitrix24 Recent Development
Table 114. HelpDesk Business Overview
Table 115. HelpDesk Product
Table 116. HelpDesk Company Details
Table 117. HelpDesk Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 118. HelpDesk Recent Development
Table 119. HarmonyPSA Company Details
Table 120. HarmonyPSA Business Overview
Table 121. HarmonyPSA Product
Table 122. HarmonyPSA Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 123. HarmonyPSA Recent Development
Table 124. SysAid Company Details
Table 125. SysAid Business Overview
Table 126. SysAid Product
Table 127. SysAid Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 128. SysAid Recent Development
Table 129. SolarWinds Service Desk Company Details
Table 130. SolarWinds Service Desk Business Overview
Table 131. SolarWinds Service Desk Product
Table 132. SolarWinds Service Desk Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 133. SolarWinds Service Desk Recent Development
Table 134. Giva Company Details
Table 135. Giva Business Overview
Table 136. Giva Product
Table 137. Giva Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 138. Giva Recent Development
Table 139. BOSS Solutions Company Details
Table 140. BOSS Solutions Business Overview
Table 141. BOSS Solutions Product
Table 142. BOSS Solutions Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 143. BOSS Solutions Recent Development
Table 144. InvGate Service Desk Company Details
Table 145. InvGate Service Desk Business Overview
Table 146. InvGate Service Desk Product
Table 147. InvGate Service Desk Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 148. InvGate Service Desk Recent Development
Table 149. VIZOR Company Details
Table 150. VIZOR Business Overview
Table 151. VIZOR Product
Table 152. VIZOR Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 153. VIZOR Recent Development
Table 154. Vivantio Pro Company Details
Table 155. Vivantio Pro Business Overview
Table 156. Vivantio Pro Product
Table 157. Vivantio Pro Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 158. Vivantio Pro Recent Development
Table 159. Front Company Details
Table 160. Front Business Overview
Table 161. Front Product
Table 162. Front Revenue in Online Help Desk Software Business (2015-2020) (Million US$)
Table 163. Front Recent Development
Table 164. Research Programs/Design for This Report
Table 165. Key Data Information from Secondary Sources
Table 166. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global Online Help Desk Software Market Share by Type: 2020 VS 2026
Figure 2. Cloud-based Features
Figure 3. Web-based Features
Figure 4. Global Online Help Desk Software Market Share by Application: 2020 VS 2026
Figure 5. Large Enterprises Case Studies
Figure 6. SME(Small and Medium-sized Enterprises) Case Studies
Figure 7. Online Help Desk Software Report Years Considered
Figure 8. Global Online Help Desk Software Market Size YoY Growth 2015-2026 (US$ Million)
Figure 9. Global Online Help Desk Software Market Share by Regions: 2020 VS 2026
Figure 10. Global Online Help Desk Software Market Share by Regions (2021-2026)
Figure 11. Porter's Five Forces Analysis
Figure 12. Global Online Help Desk Software Market Share by Players in 2019
Figure 13. Global Top Online Help Desk Software Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Online Help Desk Software as of 2019
Figure 14. The Top 10 and 5 Players Market Share by Online Help Desk Software Revenue in 2019
Figure 15. North America Online Help Desk Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 16. Europe Online Help Desk Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 17. China Online Help Desk Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. Japan Online Help Desk Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Southeast Asia Online Help Desk Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. India Online Help Desk Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Central & South America Online Help Desk Software Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Freshdesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 23. Freshdesk Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 24. LiveAgent Total Revenue (US$ Million): 2019 Compared with 2018
Figure 25. LiveAgent Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 26. Vision Helpdesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 27. Vision Helpdesk Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 28. ManageEngine ServiceDesk Plus Total Revenue (US$ Million): 2019 Compared with 2018
Figure 29. ManageEngine ServiceDesk Plus Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 30. SeamlessDesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 31. SeamlessDesk Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 32. LiveChat Total Revenue (US$ Million): 2019 Compared with 2018
Figure 33. LiveChat Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 34. Bitrix24 Total Revenue (US$ Million): 2019 Compared with 2018
Figure 35. Bitrix24 Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 36. HelpDesk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 37. HelpDesk Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 38. HarmonyPSA Total Revenue (US$ Million): 2019 Compared with 2018
Figure 39. HarmonyPSA Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 40. SysAid Total Revenue (US$ Million): 2019 Compared with 2018
Figure 41. SysAid Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 42. SolarWinds Service Desk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 43. SolarWinds Service Desk Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 44. Giva Total Revenue (US$ Million): 2019 Compared with 2018
Figure 45. Giva Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 46. BOSS Solutions Total Revenue (US$ Million): 2019 Compared with 2018
Figure 47. BOSS Solutions Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 48. InvGate Service Desk Total Revenue (US$ Million): 2019 Compared with 2018
Figure 49. InvGate Service Desk Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 50. VIZOR Total Revenue (US$ Million): 2019 Compared with 2018
Figure 51. VIZOR Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 52. Vivantio Pro Total Revenue (US$ Million): 2019 Compared with 2018
Figure 53. Vivantio Pro Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 54. Front Total Revenue (US$ Million): 2019 Compared with 2018
Figure 55. Front Revenue Growth Rate in Online Help Desk Software Business (2015-2020)
Figure 56. Bottom-up and Top-down Approaches for This Report
Figure 57. Data Triangulation
Figure 58. Key Executives Interviewed