COVID-19 Impact on Global Customer Relationship Management System Services Market Size, Status and Forecast 2020-2026

August 2020 | 134 pages | ID: C27A83E49FBDEN
QYResearch

Abstracts

This report focuses on the global Customer Relationship Management System Services status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Customer Relationship Management System Services development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study

• Tata Group
• Fujitsu
• PricewaterhouseCoopers
• Simplus
• Accenture
• IBM Corporation
• Deloitte
• Capgemini
• DXC Technology Company
• NTT DATA Corporation
• Wipro
• Cognizant
• Infosys
• HCL Technologies
• Persistent Systems
• Tech Mahindra
• Slalom
• Virtusa

Market segment by Type, the product can be split into

• Sales Cloud
• Service Cloud
• Marketing Cloud
• App Cloud
• Commerce Cloud

Market segment by Application, split into

• BFSI
• Manufacturing
• Media & Communication
• Retail
• Public Sector
• Healthcare & Life Sciences
• High Tech
• Others

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

The study objectives of this report are:

• To analyze global Customer Relationship Management System Services status, future forecast, growth opportunity, key market and key players.
• To present the Customer Relationship Management System Services development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of Customer Relationship Management System Services are as follows:

• History Year: 2015-2019
• Base Year: 2019
• Estimated Year: 2020
• Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Customer Relationship Management System Services Revenue
1.4 Market Analysis by Type
  1.4.1 Global Customer Relationship Management System Services Market Size Growth Rate by Type: 2020 VS 2026
  1.4.2 Sales Cloud
  1.4.3 Service Cloud
  1.4.4 Marketing Cloud
  1.4.5 App Cloud
  1.4.6 Commerce Cloud
1.5 Market by Application
  1.5.1 Global Customer Relationship Management System Services Market Share by Application: 2020 VS 2026
  1.5.2 BFSI
  1.5.3 Manufacturing
  1.5.4 Media & Communication
  1.5.5 Retail
  1.5.6 Public Sector
  1.5.7 Healthcare & Life Sciences
  1.5.8 High Tech
  1.5.9 Others
1.6 Coronavirus Disease 2019 (Covid-19): Customer Relationship Management System Services Industry Impact
  1.6.1 How the Covid-19 is Affecting the Customer Relationship Management System Services Industry
    1.6.1.1 Customer Relationship Management System Services Business Impact Assessment - Covid-19
    1.6.1.2 Supply Chain Challenges
    1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  1.6.2 Market Trends and Customer Relationship Management System Services Potential Opportunities in the COVID-19 Landscape
  1.6.3 Measures / Proposal against Covid-19
    1.6.3.1 Government Measures to Combat Covid-19 Impact
    1.6.3.2 Proposal for Customer Relationship Management System Services Players to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered

2 GLOBAL GROWTH TRENDS BY REGIONS

2.1 Customer Relationship Management System Services Market Perspective (2015-2026)
2.2 Customer Relationship Management System Services Growth Trends by Regions
  2.2.1 Customer Relationship Management System Services Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 Customer Relationship Management System Services Historic Market Share by Regions (2015-2020)
  2.2.3 Customer Relationship Management System Services Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Top Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Porter’s Five Forces Analysis
  2.3.5 Customer Relationship Management System Services Market Growth Strategy
  2.3.6 Primary Interviews with Key Customer Relationship Management System Services Players (Opinion Leaders)

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top Customer Relationship Management System Services Players by Market Size
  3.1.1 Global Top Customer Relationship Management System Services Players by Revenue (2015-2020)
  3.1.2 Global Customer Relationship Management System Services Revenue Market Share by Players (2015-2020)
  3.1.3 Global Customer Relationship Management System Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Customer Relationship Management System Services Market Concentration Ratio
  3.2.1 Global Customer Relationship Management System Services Market Concentration Ratio (CR5 and HHI)
  3.2.2 Global Top 10 and Top 5 Companies by Customer Relationship Management System Services Revenue in 2019
3.3 Customer Relationship Management System Services Key Players Head office and Area Served
3.4 Key Players Customer Relationship Management System Services Product Solution and Service
3.5 Date of Enter into Customer Relationship Management System Services Market
3.6 Mergers & Acquisitions, Expansion Plans

4 BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global Customer Relationship Management System Services Historic Market Size by Type (2015-2020)
4.2 Global Customer Relationship Management System Services Forecasted Market Size by Type (2021-2026)

5 CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM SERVICES BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global Customer Relationship Management System Services Market Size by Application (2015-2020)
5.2 Global Customer Relationship Management System Services Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America Customer Relationship Management System Services Market Size (2015-2020)
6.2 Customer Relationship Management System Services Key Players in North America (2019-2020)
6.3 North America Customer Relationship Management System Services Market Size by Type (2015-2020)
6.4 North America Customer Relationship Management System Services Market Size by Application (2015-2020)

7 EUROPE

7.1 Europe Customer Relationship Management System Services Market Size (2015-2020)
7.2 Customer Relationship Management System Services Key Players in Europe (2019-2020)
7.3 Europe Customer Relationship Management System Services Market Size by Type (2015-2020)
7.4 Europe Customer Relationship Management System Services Market Size by Application (2015-2020)

8 CHINA

8.1 China Customer Relationship Management System Services Market Size (2015-2020)
8.2 Customer Relationship Management System Services Key Players in China (2019-2020)
8.3 China Customer Relationship Management System Services Market Size by Type (2015-2020)
8.4 China Customer Relationship Management System Services Market Size by Application (2015-2020)

9 JAPAN

9.1 Japan Customer Relationship Management System Services Market Size (2015-2020)
9.2 Customer Relationship Management System Services Key Players in Japan (2019-2020)
9.3 Japan Customer Relationship Management System Services Market Size by Type (2015-2020)
9.4 Japan Customer Relationship Management System Services Market Size by Application (2015-2020)

10 SOUTHEAST ASIA

10.1 Southeast Asia Customer Relationship Management System Services Market Size (2015-2020)
10.2 Customer Relationship Management System Services Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Customer Relationship Management System Services Market Size by Type (2015-2020)
10.4 Southeast Asia Customer Relationship Management System Services Market Size by Application (2015-2020)

11 INDIA

11.1 India Customer Relationship Management System Services Market Size (2015-2020)
11.2 Customer Relationship Management System Services Key Players in India (2019-2020)
11.3 India Customer Relationship Management System Services Market Size by Type (2015-2020)
11.4 India Customer Relationship Management System Services Market Size by Application (2015-2020)

12 CENTRAL & SOUTH AMERICA

12.1 Central & South America Customer Relationship Management System Services Market Size (2015-2020)
12.2 Customer Relationship Management System Services Key Players in Central & South America (2019-2020)
12.3 Central & South America Customer Relationship Management System Services Market Size by Type (2015-2020)
12.4 Central & South America Customer Relationship Management System Services Market Size by Application (2015-2020)

13 KEY PLAYERS PROFILES

13.1 Tata Group
  13.1.1 Tata Group Company Details
  13.1.2 Tata Group Business Overview and Its Total Revenue
  13.1.3 Tata Group Customer Relationship Management System Services Introduction
  13.1.4 Tata Group Revenue in Customer Relationship Management System Services Business (2015-2020))
  13.1.5 Tata Group Recent Development
13.2 Fujitsu
  13.2.1 Fujitsu Company Details
  13.2.2 Fujitsu Business Overview and Its Total Revenue
  13.2.3 Fujitsu Customer Relationship Management System Services Introduction
  13.2.4 Fujitsu Revenue in Customer Relationship Management System Services Business (2015-2020)
  13.2.5 Fujitsu Recent Development
13.3 PricewaterhouseCoopers
  13.3.1 PricewaterhouseCoopers Company Details
  13.3.2 PricewaterhouseCoopers Business Overview and Its Total Revenue
  13.3.3 PricewaterhouseCoopers Customer Relationship Management System Services Introduction
  13.3.4 PricewaterhouseCoopers Revenue in Customer Relationship Management System Services Business (2015-2020)
  13.3.5 PricewaterhouseCoopers Recent Development
13.4 Simplus
  13.4.1 Simplus Company Details
  13.4.2 Simplus Business Overview and Its Total Revenue
  13.4.3 Simplus Customer Relationship Management System Services Introduction
  13.4.4 Simplus Revenue in Customer Relationship Management System Services Business (2015-2020)
  13.4.5 Simplus Recent Development
13.5 Accenture
  13.5.1 Accenture Company Details
  13.5.2 Accenture Business Overview and Its Total Revenue
  13.5.3 Accenture Customer Relationship Management System Services Introduction
  13.5.4 Accenture Revenue in Customer Relationship Management System Services Business (2015-2020)
  13.5.5 Accenture Recent Development
13.6 IBM Corporation
  13.6.1 IBM Corporation Company Details
  13.6.2 IBM Corporation Business Overview and Its Total Revenue
  13.6.3 IBM Corporation Customer Relationship Management System Services Introduction
  13.6.4 IBM Corporation Revenue in Customer Relationship Management System Services Business (2015-2020)
  13.6.5 IBM Corporation Recent Development
13.7 Deloitte
  13.7.1 Deloitte Company Details
  13.7.2 Deloitte Business Overview and Its Total Revenue
  13.7.3 Deloitte Customer Relationship Management System Services Introduction
  13.7.4 Deloitte Revenue in Customer Relationship Management System Services Business (2015-2020)
  13.7.5 Deloitte Recent Development
13.8 Capgemini
  13.8.1 Capgemini Company Details
  13.8.2 Capgemini Business Overview and Its Total Revenue
  13.8.3 Capgemini Customer Relationship Management System Services Introduction
  13.8.4 Capgemini Revenue in Customer Relationship Management System Services Business (2015-2020)
  13.8.5 Capgemini Recent Development
13.9 DXC Technology Company
  13.9.1 DXC Technology Company Company Details
  13.9.2 DXC Technology Company Business Overview and Its Total Revenue
  13.9.3 DXC Technology Company Customer Relationship Management System Services Introduction
  13.9.4 DXC Technology Company Revenue in Customer Relationship Management System Services Business (2015-2020)
  13.9.5 DXC Technology Company Recent Development
13.10 NTT DATA Corporation
  13.10.1 NTT DATA Corporation Company Details
  13.10.2 NTT DATA Corporation Business Overview and Its Total Revenue
  13.10.3 NTT DATA Corporation Customer Relationship Management System Services Introduction
  13.10.4 NTT DATA Corporation Revenue in Customer Relationship Management System Services Business (2015-2020)
  13.10.5 NTT DATA Corporation Recent Development
13.11 Wipro
  10.11.1 Wipro Company Details
  10.11.2 Wipro Business Overview and Its Total Revenue
  10.11.3 Wipro Customer Relationship Management System Services Introduction
  10.11.4 Wipro Revenue in Customer Relationship Management System Services Business (2015-2020)
  10.11.5 Wipro Recent Development
13.12 Cognizant
  10.12.1 Cognizant Company Details
  10.12.2 Cognizant Business Overview and Its Total Revenue
  10.12.3 Cognizant Customer Relationship Management System Services Introduction
  10.12.4 Cognizant Revenue in Customer Relationship Management System Services Business (2015-2020)
  10.12.5 Cognizant Recent Development
13.13 Infosys
  10.13.1 Infosys Company Details
  10.13.2 Infosys Business Overview and Its Total Revenue
  10.13.3 Infosys Customer Relationship Management System Services Introduction
  10.13.4 Infosys Revenue in Customer Relationship Management System Services Business (2015-2020)
  10.13.5 Infosys Recent Development
13.14 HCL Technologies
  10.14.1 HCL Technologies Company Details
  10.14.2 HCL Technologies Business Overview and Its Total Revenue
  10.14.3 HCL Technologies Customer Relationship Management System Services Introduction
  10.14.4 HCL Technologies Revenue in Customer Relationship Management System Services Business (2015-2020)
  10.14.5 HCL Technologies Recent Development
13.15 Persistent Systems
  10.15.1 Persistent Systems Company Details
  10.15.2 Persistent Systems Business Overview and Its Total Revenue
  10.15.3 Persistent Systems Customer Relationship Management System Services Introduction
  10.15.4 Persistent Systems Revenue in Customer Relationship Management System Services Business (2015-2020)
  10.15.5 Persistent Systems Recent Development
13.16 Tech Mahindra
  10.16.1 Tech Mahindra Company Details
  10.16.2 Tech Mahindra Business Overview and Its Total Revenue
  10.16.3 Tech Mahindra Customer Relationship Management System Services Introduction
  10.16.4 Tech Mahindra Revenue in Customer Relationship Management System Services Business (2015-2020)
  10.16.5 Tech Mahindra Recent Development
13.17 Slalom
  10.17.1 Slalom Company Details
  10.17.2 Slalom Business Overview and Its Total Revenue
  10.17.3 Slalom Customer Relationship Management System Services Introduction
  10.17.4 Slalom Revenue in Customer Relationship Management System Services Business (2015-2020)
  10.17.5 Slalom Recent Development
13.18 Virtusa
  10.18.1 Virtusa Company Details
  10.18.2 Virtusa Business Overview and Its Total Revenue
  10.18.3 Virtusa Customer Relationship Management System Services Introduction
  10.18.4 Virtusa Revenue in Customer Relationship Management System Services Business (2015-2020)
  10.18.5 Virtusa Recent Development

14 ANALYST'S VIEWPOINTS/CONCLUSIONS

15 APPENDIX

15.1 Research Methodology
  15.1.1 Methodology/Research Approach
  15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. Customer Relationship Management System Services Key Market Segments
Table 2. Key Players Covered: Ranking by Customer Relationship Management System Services Revenue
Table 3. Ranking of Global Top Customer Relationship Management System Services Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Customer Relationship Management System Services Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Sales Cloud
Table 6. Key Players of Service Cloud
Table 7. Key Players of Marketing Cloud
Table 8. Key Players of App Cloud
Table 9. Key Players of Commerce Cloud
Table 10. COVID-19 Impact Global Market: (Four Customer Relationship Management System Services Market Size Forecast Scenarios)
Table 11. Opportunities and Trends for Customer Relationship Management System Services Players in the COVID-19 Landscape
Table 12. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 13. Key Regions/Countries Measures against Covid-19 Impact
Table 14. Proposal for Customer Relationship Management System Services Players to Combat Covid-19 Impact
Table 15. Global Customer Relationship Management System Services Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 16. Global Customer Relationship Management System Services Market Size by Regions (US$ Million): 2020 VS 2026
Table 17. Global Customer Relationship Management System Services Market Size by Regions (2015-2020) (US$ Million)
Table 18. Global Customer Relationship Management System Services Market Share by Regions (2015-2020)
Table 19. Global Customer Relationship Management System Services Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 20. Global Customer Relationship Management System Services Market Share by Regions (2021-2026)
Table 21. Market Top Trends
Table 22. Key Drivers: Impact Analysis
Table 23. Key Challenges
Table 24. Customer Relationship Management System Services Market Growth Strategy
Table 25. Main Points Interviewed from Key Customer Relationship Management System Services Players
Table 26. Global Customer Relationship Management System Services Revenue by Players (2015-2020) (Million US$)
Table 27. Global Customer Relationship Management System Services Market Share by Players (2015-2020)
Table 28. Global Top Customer Relationship Management System Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Relationship Management System Services as of 2019)
Table 29. Global Customer Relationship Management System Services by Players Market Concentration Ratio (CR5 and HHI)
Table 30. Key Players Headquarters and Area Served
Table 31. Key Players Customer Relationship Management System Services Product Solution and Service
Table 32. Date of Enter into Customer Relationship Management System Services Market
Table 33. Mergers & Acquisitions, Expansion Plans
Table 34. Global Customer Relationship Management System Services Market Size by Type (2015-2020) (Million US$)
Table 35. Global Customer Relationship Management System Services Market Size Share by Type (2015-2020)
Table 36. Global Customer Relationship Management System Services Revenue Market Share by Type (2021-2026)
Table 37. Global Customer Relationship Management System Services Market Size Share by Application (2015-2020)
Table 38. Global Customer Relationship Management System Services Market Size by Application (2015-2020) (Million US$)
Table 39. Global Customer Relationship Management System Services Market Size Share by Application (2021-2026)
Table 40. North America Key Players Customer Relationship Management System Services Revenue (2019-2020) (Million US$)
Table 41. North America Key Players Customer Relationship Management System Services Market Share (2019-2020)
Table 42. North America Customer Relationship Management System Services Market Size by Type (2015-2020) (Million US$)
Table 43. North America Customer Relationship Management System Services Market Share by Type (2015-2020)
Table 44. North America Customer Relationship Management System Services Market Size by Application (2015-2020) (Million US$)
Table 45. North America Customer Relationship Management System Services Market Share by Application (2015-2020)
Table 46. Europe Key Players Customer Relationship Management System Services Revenue (2019-2020) (Million US$)
Table 47. Europe Key Players Customer Relationship Management System Services Market Share (2019-2020)
Table 48. Europe Customer Relationship Management System Services Market Size by Type (2015-2020) (Million US$)
Table 49. Europe Customer Relationship Management System Services Market Share by Type (2015-2020)
Table 50. Europe Customer Relationship Management System Services Market Size by Application (2015-2020) (Million US$)
Table 51. Europe Customer Relationship Management System Services Market Share by Application (2015-2020)
Table 52. China Key Players Customer Relationship Management System Services Revenue (2019-2020) (Million US$)
Table 53. China Key Players Customer Relationship Management System Services Market Share (2019-2020)
Table 54. China Customer Relationship Management System Services Market Size by Type (2015-2020) (Million US$)
Table 55. China Customer Relationship Management System Services Market Share by Type (2015-2020)
Table 56. China Customer Relationship Management System Services Market Size by Application (2015-2020) (Million US$)
Table 57. China Customer Relationship Management System Services Market Share by Application (2015-2020)
Table 58. Japan Key Players Customer Relationship Management System Services Revenue (2019-2020) (Million US$)
Table 59. Japan Key Players Customer Relationship Management System Services Market Share (2019-2020)
Table 60. Japan Customer Relationship Management System Services Market Size by Type (2015-2020) (Million US$)
Table 61. Japan Customer Relationship Management System Services Market Share by Type (2015-2020)
Table 62. Japan Customer Relationship Management System Services Market Size by Application (2015-2020) (Million US$)
Table 63. Japan Customer Relationship Management System Services Market Share by Application (2015-2020)
Table 64. Southeast Asia Key Players Customer Relationship Management System Services Revenue (2019-2020) (Million US$)
Table 65. Southeast Asia Key Players Customer Relationship Management System Services Market Share (2019-2020)
Table 66. Southeast Asia Customer Relationship Management System Services Market Size by Type (2015-2020) (Million US$)
Table 67. Southeast Asia Customer Relationship Management System Services Market Share by Type (2015-2020)
Table 68. Southeast Asia Customer Relationship Management System Services Market Size by Application (2015-2020) (Million US$)
Table 69. Southeast Asia Customer Relationship Management System Services Market Share by Application (2015-2020)
Table 70. India Key Players Customer Relationship Management System Services Revenue (2019-2020) (Million US$)
Table 71. India Key Players Customer Relationship Management System Services Market Share (2019-2020)
Table 72. India Customer Relationship Management System Services Market Size by Type (2015-2020) (Million US$)
Table 73. India Customer Relationship Management System Services Market Share by Type (2015-2020)
Table 74. India Customer Relationship Management System Services Market Size by Application (2015-2020) (Million US$)
Table 75. India Customer Relationship Management System Services Market Share by Application (2015-2020)
Table 76. Central & South America Key Players Customer Relationship Management System Services Revenue (2019-2020) (Million US$)
Table 77. Central & South America Key Players Customer Relationship Management System Services Market Share (2019-2020)
Table 78. Central & South America Customer Relationship Management System Services Market Size by Type (2015-2020) (Million US$)
Table 79. Central & South America Customer Relationship Management System Services Market Share by Type (2015-2020)
Table 80. Central & South America Customer Relationship Management System Services Market Size by Application (2015-2020) (Million US$)
Table 81. Central & South America Customer Relationship Management System Services Market Share by Application (2015-2020)
Table 82. Tata Group Company Details
Table 83. Tata Group Business Overview
Table 84. Tata Group Product
Table 85. Tata Group Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 86. Tata Group Recent Development
Table 87. Fujitsu Company Details
Table 88. Fujitsu Business Overview
Table 89. Fujitsu Product
Table 90. Fujitsu Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 91. Fujitsu Recent Development
Table 92. PricewaterhouseCoopers Company Details
Table 93. PricewaterhouseCoopers Business Overview
Table 94. PricewaterhouseCoopers Product
Table 95. PricewaterhouseCoopers Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 96. PricewaterhouseCoopers Recent Development
Table 97. Simplus Company Details
Table 98. Simplus Business Overview
Table 99. Simplus Product
Table 100. Simplus Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 101. Simplus Recent Development
Table 102. Accenture Company Details
Table 103. Accenture Business Overview
Table 104. Accenture Product
Table 105. Accenture Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 106. Accenture Recent Development
Table 107. IBM Corporation Company Details
Table 108. IBM Corporation Business Overview
Table 109. IBM Corporation Product
Table 110. IBM Corporation Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 111. IBM Corporation Recent Development
Table 112. Deloitte Company Details
Table 113. Deloitte Business Overview
Table 114. Deloitte Product
Table 115. Deloitte Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 116. Deloitte Recent Development
Table 117. Capgemini Business Overview
Table 118. Capgemini Product
Table 119. Capgemini Company Details
Table 120. Capgemini Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 121. Capgemini Recent Development
Table 122. DXC Technology Company Company Details
Table 123. DXC Technology Company Business Overview
Table 124. DXC Technology Company Product
Table 125. DXC Technology Company Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 126. DXC Technology Company Recent Development
Table 127. NTT DATA Corporation Company Details
Table 128. NTT DATA Corporation Business Overview
Table 129. NTT DATA Corporation Product
Table 130. NTT DATA Corporation Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 131. NTT DATA Corporation Recent Development
Table 132. Wipro Company Details
Table 133. Wipro Business Overview
Table 134. Wipro Product
Table 135. Wipro Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 136. Wipro Recent Development
Table 137. Cognizant Company Details
Table 138. Cognizant Business Overview
Table 139. Cognizant Product
Table 140. Cognizant Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 141. Cognizant Recent Development
Table 142. Infosys Company Details
Table 143. Infosys Business Overview
Table 144. Infosys Product
Table 145. Infosys Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 146. Infosys Recent Development
Table 147. HCL Technologies Company Details
Table 148. HCL Technologies Business Overview
Table 149. HCL Technologies Product
Table 150. HCL Technologies Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 151. HCL Technologies Recent Development
Table 152. Persistent Systems Company Details
Table 153. Persistent Systems Business Overview
Table 154. Persistent Systems Product
Table 155. Persistent Systems Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 156. Persistent Systems Recent Development
Table 157. Tech Mahindra Company Details
Table 158. Tech Mahindra Business Overview
Table 159. Tech Mahindra Product
Table 160. Tech Mahindra Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 161. Tech Mahindra Recent Development
Table 162. Slalom Company Details
Table 163. Slalom Business Overview
Table 164. Slalom Product
Table 165. Slalom Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 166. Slalom Recent Development
Table 167. Virtusa Company Details
Table 168. Virtusa Business Overview
Table 169. Virtusa Product
Table 170. Virtusa Revenue in Customer Relationship Management System Services Business (2015-2020) (Million US$)
Table 171. Virtusa Recent Development
Table 172. Research Programs/Design for This Report
Table 173. Key Data Information from Secondary Sources
Table 174. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global Customer Relationship Management System Services Market Share by Type: 2020 VS 2026
Figure 2. Sales Cloud Features
Figure 3. Service Cloud Features
Figure 4. Marketing Cloud Features
Figure 5. App Cloud Features
Figure 6. Commerce Cloud Features
Figure 7. Global Customer Relationship Management System Services Market Share by Application: 2020 VS 2026
Figure 8. BFSI Case Studies
Figure 9. Manufacturing Case Studies
Figure 10. Media & Communication Case Studies
Figure 11. Retail Case Studies
Figure 12. Public Sector Case Studies
Figure 13. Healthcare & Life Sciences Case Studies
Figure 14. High Tech Case Studies
Figure 15. Others Case Studies
Figure 16. Customer Relationship Management System Services Report Years Considered
Figure 17. Global Customer Relationship Management System Services Market Size YoY Growth 2015-2026 (US$ Million)
Figure 18. Global Customer Relationship Management System Services Market Share by Regions: 2020 VS 2026
Figure 19. Global Customer Relationship Management System Services Market Share by Regions (2021-2026)
Figure 20. Porter's Five Forces Analysis
Figure 21. Global Customer Relationship Management System Services Market Share by Players in 2019
Figure 22. Global Top Customer Relationship Management System Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Relationship Management System Services as of 2019
Figure 23. The Top 10 and 5 Players Market Share by Customer Relationship Management System Services Revenue in 2019
Figure 24. North America Customer Relationship Management System Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Europe Customer Relationship Management System Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 26. China Customer Relationship Management System Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 27. Japan Customer Relationship Management System Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 28. Southeast Asia Customer Relationship Management System Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 29. India Customer Relationship Management System Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 30. Central & South America Customer Relationship Management System Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 31. Tata Group Total Revenue (US$ Million): 2019 Compared with 2018
Figure 32. Tata Group Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 33. Fujitsu Total Revenue (US$ Million): 2019 Compared with 2018
Figure 34. Fujitsu Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 35. PricewaterhouseCoopers Total Revenue (US$ Million): 2019 Compared with 2018
Figure 36. PricewaterhouseCoopers Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 37. Simplus Total Revenue (US$ Million): 2019 Compared with 2018
Figure 38. Simplus Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 39. Accenture Total Revenue (US$ Million): 2019 Compared with 2018
Figure 40. Accenture Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 41. IBM Corporation Total Revenue (US$ Million): 2019 Compared with 2018
Figure 42. IBM Corporation Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 43. Deloitte Total Revenue (US$ Million): 2019 Compared with 2018
Figure 44. Deloitte Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 45. Capgemini Total Revenue (US$ Million): 2019 Compared with 2018
Figure 46. Capgemini Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 47. DXC Technology Company Total Revenue (US$ Million): 2019 Compared with 2018
Figure 48. DXC Technology Company Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 49. NTT DATA Corporation Total Revenue (US$ Million): 2019 Compared with 2018
Figure 50. NTT DATA Corporation Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 51. Wipro Total Revenue (US$ Million): 2019 Compared with 2018
Figure 52. Wipro Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 53. Cognizant Total Revenue (US$ Million): 2019 Compared with 2018
Figure 54. Cognizant Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 55. Infosys Total Revenue (US$ Million): 2019 Compared with 2018
Figure 56. Infosys Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 57. HCL Technologies Total Revenue (US$ Million): 2019 Compared with 2018
Figure 58. HCL Technologies Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 59. Persistent Systems Total Revenue (US$ Million): 2019 Compared with 2018
Figure 60. Persistent Systems Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 61. Tech Mahindra Total Revenue (US$ Million): 2019 Compared with 2018
Figure 62. Tech Mahindra Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 63. Slalom Total Revenue (US$ Million): 2019 Compared with 2018
Figure 64. Slalom Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 65. Virtusa Total Revenue (US$ Million): 2019 Compared with 2018
Figure 66. Virtusa Revenue Growth Rate in Customer Relationship Management System Services Business (2015-2020)
Figure 67. Bottom-up and Top-down Approaches for This Report
Figure 68. Data Triangulation
Figure 69. Key Executives Interviewed