COVID-19 Impact on Global Customer Relationship Management (CRM) System Market Size, Status and Forecast 2020-2026

August 2020 | 126 pages | ID: C19D700DED92EN
QYResearch

Abstracts

This report focuses on the global Customer Relationship Management (CRM) System status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Customer Relationship Management (CRM) System development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study

• Oracle
• SAP
• Salesforce
• Microsoft Dynamics
• SugarCRM
• Zoho
• Hubspot
• Act
• Maximizer
• Sage
• Infusionsoft
• Pipedrive
• Apptivo
• Salesboom
• Base

Market segment by Type, the product can be split into

• Strategic CRM
• Operational CRM
• Analytical CRM
• Collaborative CRM
• Other

Market segment by Application, split into

• Small Business
• Enterprise Business (for Large Enterprises)

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

The study objectives of this report are:

• To analyze global Customer Relationship Management (CRM) System status, future forecast, growth opportunity, key market and key players.
• To present the Customer Relationship Management (CRM) System development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of Customer Relationship Management (CRM) System are as follows:

• History Year: 2015-2019
• Base Year: 2019
• Estimated Year: 2020
• Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Customer Relationship Management (CRM) System Revenue
1.4 Market Analysis by Type
  1.4.1 Global Customer Relationship Management (CRM) System Market Size Growth Rate by Type: 2020 VS 2026
  1.4.2 Strategic CRM
  1.4.3 Operational CRM
  1.4.4 Analytical CRM
  1.4.5 Collaborative CRM
  1.4.6 Other
1.5 Market by Application
  1.5.1 Global Customer Relationship Management (CRM) System Market Share by Application: 2020 VS 2026
  1.5.2 Small Business
  1.5.3 Enterprise Business (for Large Enterprises)
1.6 Coronavirus Disease 2019 (Covid-19): Customer Relationship Management (CRM) System Industry Impact
  1.6.1 How the Covid-19 is Affecting the Customer Relationship Management (CRM) System Industry
    1.6.1.1 Customer Relationship Management (CRM) System Business Impact Assessment - Covid-19
    1.6.1.2 Supply Chain Challenges
    1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  1.6.2 Market Trends and Customer Relationship Management (CRM) System Potential Opportunities in the COVID-19 Landscape
  1.6.3 Measures / Proposal against Covid-19
    1.6.3.1 Government Measures to Combat Covid-19 Impact
    1.6.3.2 Proposal for Customer Relationship Management (CRM) System Players to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered

2 GLOBAL GROWTH TRENDS BY REGIONS

2.1 Customer Relationship Management (CRM) System Market Perspective (2015-2026)
2.2 Customer Relationship Management (CRM) System Growth Trends by Regions
  2.2.1 Customer Relationship Management (CRM) System Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 Customer Relationship Management (CRM) System Historic Market Share by Regions (2015-2020)
  2.2.3 Customer Relationship Management (CRM) System Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Top Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Porter’s Five Forces Analysis
  2.3.5 Customer Relationship Management (CRM) System Market Growth Strategy
  2.3.6 Primary Interviews with Key Customer Relationship Management (CRM) System Players (Opinion Leaders)

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top Customer Relationship Management (CRM) System Players by Market Size
  3.1.1 Global Top Customer Relationship Management (CRM) System Players by Revenue (2015-2020)
  3.1.2 Global Customer Relationship Management (CRM) System Revenue Market Share by Players (2015-2020)
  3.1.3 Global Customer Relationship Management (CRM) System Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Customer Relationship Management (CRM) System Market Concentration Ratio
  3.2.1 Global Customer Relationship Management (CRM) System Market Concentration Ratio (CR5 and HHI)
  3.2.2 Global Top 10 and Top 5 Companies by Customer Relationship Management (CRM) System Revenue in 2019
3.3 Customer Relationship Management (CRM) System Key Players Head office and Area Served
3.4 Key Players Customer Relationship Management (CRM) System Product Solution and Service
3.5 Date of Enter into Customer Relationship Management (CRM) System Market
3.6 Mergers & Acquisitions, Expansion Plans

4 BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global Customer Relationship Management (CRM) System Historic Market Size by Type (2015-2020)
4.2 Global Customer Relationship Management (CRM) System Forecasted Market Size by Type (2021-2026)

5 CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global Customer Relationship Management (CRM) System Market Size by Application (2015-2020)
5.2 Global Customer Relationship Management (CRM) System Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America Customer Relationship Management (CRM) System Market Size (2015-2020)
6.2 Customer Relationship Management (CRM) System Key Players in North America (2019-2020)
6.3 North America Customer Relationship Management (CRM) System Market Size by Type (2015-2020)
6.4 North America Customer Relationship Management (CRM) System Market Size by Application (2015-2020)

7 EUROPE

7.1 Europe Customer Relationship Management (CRM) System Market Size (2015-2020)
7.2 Customer Relationship Management (CRM) System Key Players in Europe (2019-2020)
7.3 Europe Customer Relationship Management (CRM) System Market Size by Type (2015-2020)
7.4 Europe Customer Relationship Management (CRM) System Market Size by Application (2015-2020)

8 CHINA

8.1 China Customer Relationship Management (CRM) System Market Size (2015-2020)
8.2 Customer Relationship Management (CRM) System Key Players in China (2019-2020)
8.3 China Customer Relationship Management (CRM) System Market Size by Type (2015-2020)
8.4 China Customer Relationship Management (CRM) System Market Size by Application (2015-2020)

9 JAPAN

9.1 Japan Customer Relationship Management (CRM) System Market Size (2015-2020)
9.2 Customer Relationship Management (CRM) System Key Players in Japan (2019-2020)
9.3 Japan Customer Relationship Management (CRM) System Market Size by Type (2015-2020)
9.4 Japan Customer Relationship Management (CRM) System Market Size by Application (2015-2020)

10 SOUTHEAST ASIA

10.1 Southeast Asia Customer Relationship Management (CRM) System Market Size (2015-2020)
10.2 Customer Relationship Management (CRM) System Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Customer Relationship Management (CRM) System Market Size by Type (2015-2020)
10.4 Southeast Asia Customer Relationship Management (CRM) System Market Size by Application (2015-2020)

11 INDIA

11.1 India Customer Relationship Management (CRM) System Market Size (2015-2020)
11.2 Customer Relationship Management (CRM) System Key Players in India (2019-2020)
11.3 India Customer Relationship Management (CRM) System Market Size by Type (2015-2020)
11.4 India Customer Relationship Management (CRM) System Market Size by Application (2015-2020)

12 CENTRAL & SOUTH AMERICA

12.1 Central & South America Customer Relationship Management (CRM) System Market Size (2015-2020)
12.2 Customer Relationship Management (CRM) System Key Players in Central & South America (2019-2020)
12.3 Central & South America Customer Relationship Management (CRM) System Market Size by Type (2015-2020)
12.4 Central & South America Customer Relationship Management (CRM) System Market Size by Application (2015-2020)

13 KEY PLAYERS PROFILES

13.1 Oracle
  13.1.1 Oracle Company Details
  13.1.2 Oracle Business Overview and Its Total Revenue
  13.1.3 Oracle Customer Relationship Management (CRM) System Introduction
  13.1.4 Oracle Revenue in Customer Relationship Management (CRM) System Business (2015-2020))
  13.1.5 Oracle Recent Development
13.2 SAP
  13.2.1 SAP Company Details
  13.2.2 SAP Business Overview and Its Total Revenue
  13.2.3 SAP Customer Relationship Management (CRM) System Introduction
  13.2.4 SAP Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  13.2.5 SAP Recent Development
13.3 Salesforce
  13.3.1 Salesforce Company Details
  13.3.2 Salesforce Business Overview and Its Total Revenue
  13.3.3 Salesforce Customer Relationship Management (CRM) System Introduction
  13.3.4 Salesforce Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  13.3.5 Salesforce Recent Development
13.4 Microsoft Dynamics
  13.4.1 Microsoft Dynamics Company Details
  13.4.2 Microsoft Dynamics Business Overview and Its Total Revenue
  13.4.3 Microsoft Dynamics Customer Relationship Management (CRM) System Introduction
  13.4.4 Microsoft Dynamics Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  13.4.5 Microsoft Dynamics Recent Development
13.5 SugarCRM
  13.5.1 SugarCRM Company Details
  13.5.2 SugarCRM Business Overview and Its Total Revenue
  13.5.3 SugarCRM Customer Relationship Management (CRM) System Introduction
  13.5.4 SugarCRM Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  13.5.5 SugarCRM Recent Development
13.6 Zoho
  13.6.1 Zoho Company Details
  13.6.2 Zoho Business Overview and Its Total Revenue
  13.6.3 Zoho Customer Relationship Management (CRM) System Introduction
  13.6.4 Zoho Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  13.6.5 Zoho Recent Development
13.7 Hubspot
  13.7.1 Hubspot Company Details
  13.7.2 Hubspot Business Overview and Its Total Revenue
  13.7.3 Hubspot Customer Relationship Management (CRM) System Introduction
  13.7.4 Hubspot Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  13.7.5 Hubspot Recent Development
13.8 Act
  13.8.1 Act Company Details
  13.8.2 Act Business Overview and Its Total Revenue
  13.8.3 Act Customer Relationship Management (CRM) System Introduction
  13.8.4 Act Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  13.8.5 Act Recent Development
13.9 Maximizer
  13.9.1 Maximizer Company Details
  13.9.2 Maximizer Business Overview and Its Total Revenue
  13.9.3 Maximizer Customer Relationship Management (CRM) System Introduction
  13.9.4 Maximizer Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  13.9.5 Maximizer Recent Development
13.10 Sage
  13.10.1 Sage Company Details
  13.10.2 Sage Business Overview and Its Total Revenue
  13.10.3 Sage Customer Relationship Management (CRM) System Introduction
  13.10.4 Sage Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  13.10.5 Sage Recent Development
13.11 Infusionsoft
  10.11.1 Infusionsoft Company Details
  10.11.2 Infusionsoft Business Overview and Its Total Revenue
  10.11.3 Infusionsoft Customer Relationship Management (CRM) System Introduction
  10.11.4 Infusionsoft Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  10.11.5 Infusionsoft Recent Development
13.12 Pipedrive
  10.12.1 Pipedrive Company Details
  10.12.2 Pipedrive Business Overview and Its Total Revenue
  10.12.3 Pipedrive Customer Relationship Management (CRM) System Introduction
  10.12.4 Pipedrive Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  10.12.5 Pipedrive Recent Development
13.13 Apptivo
  10.13.1 Apptivo Company Details
  10.13.2 Apptivo Business Overview and Its Total Revenue
  10.13.3 Apptivo Customer Relationship Management (CRM) System Introduction
  10.13.4 Apptivo Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  10.13.5 Apptivo Recent Development
13.14 Salesboom
  10.14.1 Salesboom Company Details
  10.14.2 Salesboom Business Overview and Its Total Revenue
  10.14.3 Salesboom Customer Relationship Management (CRM) System Introduction
  10.14.4 Salesboom Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  10.14.5 Salesboom Recent Development
13.15 Base
  10.15.1 Base Company Details
  10.15.2 Base Business Overview and Its Total Revenue
  10.15.3 Base Customer Relationship Management (CRM) System Introduction
  10.15.4 Base Revenue in Customer Relationship Management (CRM) System Business (2015-2020)
  10.15.5 Base Recent Development

14 ANALYST'S VIEWPOINTS/CONCLUSIONS

15 APPENDIX

15.1 Research Methodology
  15.1.1 Methodology/Research Approach
  15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. Customer Relationship Management (CRM) System Key Market Segments
Table 2. Key Players Covered: Ranking by Customer Relationship Management (CRM) System Revenue
Table 3. Ranking of Global Top Customer Relationship Management (CRM) System Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Customer Relationship Management (CRM) System Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Strategic CRM
Table 6. Key Players of Operational CRM
Table 7. Key Players of Analytical CRM
Table 8. Key Players of Collaborative CRM
Table 9. Key Players of Other
Table 10. COVID-19 Impact Global Market: (Four Customer Relationship Management (CRM) System Market Size Forecast Scenarios)
Table 11. Opportunities and Trends for Customer Relationship Management (CRM) System Players in the COVID-19 Landscape
Table 12. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 13. Key Regions/Countries Measures against Covid-19 Impact
Table 14. Proposal for Customer Relationship Management (CRM) System Players to Combat Covid-19 Impact
Table 15. Global Customer Relationship Management (CRM) System Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 16. Global Customer Relationship Management (CRM) System Market Size by Regions (US$ Million): 2020 VS 2026
Table 17. Global Customer Relationship Management (CRM) System Market Size by Regions (2015-2020) (US$ Million)
Table 18. Global Customer Relationship Management (CRM) System Market Share by Regions (2015-2020)
Table 19. Global Customer Relationship Management (CRM) System Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 20. Global Customer Relationship Management (CRM) System Market Share by Regions (2021-2026)
Table 21. Market Top Trends
Table 22. Key Drivers: Impact Analysis
Table 23. Key Challenges
Table 24. Customer Relationship Management (CRM) System Market Growth Strategy
Table 25. Main Points Interviewed from Key Customer Relationship Management (CRM) System Players
Table 26. Global Customer Relationship Management (CRM) System Revenue by Players (2015-2020) (Million US$)
Table 27. Global Customer Relationship Management (CRM) System Market Share by Players (2015-2020)
Table 28. Global Top Customer Relationship Management (CRM) System Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Relationship Management (CRM) System as of 2019)
Table 29. Global Customer Relationship Management (CRM) System by Players Market Concentration Ratio (CR5 and HHI)
Table 30. Key Players Headquarters and Area Served
Table 31. Key Players Customer Relationship Management (CRM) System Product Solution and Service
Table 32. Date of Enter into Customer Relationship Management (CRM) System Market
Table 33. Mergers & Acquisitions, Expansion Plans
Table 34. Global Customer Relationship Management (CRM) System Market Size by Type (2015-2020) (Million US$)
Table 35. Global Customer Relationship Management (CRM) System Market Size Share by Type (2015-2020)
Table 36. Global Customer Relationship Management (CRM) System Revenue Market Share by Type (2021-2026)
Table 37. Global Customer Relationship Management (CRM) System Market Size Share by Application (2015-2020)
Table 38. Global Customer Relationship Management (CRM) System Market Size by Application (2015-2020) (Million US$)
Table 39. Global Customer Relationship Management (CRM) System Market Size Share by Application (2021-2026)
Table 40. North America Key Players Customer Relationship Management (CRM) System Revenue (2019-2020) (Million US$)
Table 41. North America Key Players Customer Relationship Management (CRM) System Market Share (2019-2020)
Table 42. North America Customer Relationship Management (CRM) System Market Size by Type (2015-2020) (Million US$)
Table 43. North America Customer Relationship Management (CRM) System Market Share by Type (2015-2020)
Table 44. North America Customer Relationship Management (CRM) System Market Size by Application (2015-2020) (Million US$)
Table 45. North America Customer Relationship Management (CRM) System Market Share by Application (2015-2020)
Table 46. Europe Key Players Customer Relationship Management (CRM) System Revenue (2019-2020) (Million US$)
Table 47. Europe Key Players Customer Relationship Management (CRM) System Market Share (2019-2020)
Table 48. Europe Customer Relationship Management (CRM) System Market Size by Type (2015-2020) (Million US$)
Table 49. Europe Customer Relationship Management (CRM) System Market Share by Type (2015-2020)
Table 50. Europe Customer Relationship Management (CRM) System Market Size by Application (2015-2020) (Million US$)
Table 51. Europe Customer Relationship Management (CRM) System Market Share by Application (2015-2020)
Table 52. China Key Players Customer Relationship Management (CRM) System Revenue (2019-2020) (Million US$)
Table 53. China Key Players Customer Relationship Management (CRM) System Market Share (2019-2020)
Table 54. China Customer Relationship Management (CRM) System Market Size by Type (2015-2020) (Million US$)
Table 55. China Customer Relationship Management (CRM) System Market Share by Type (2015-2020)
Table 56. China Customer Relationship Management (CRM) System Market Size by Application (2015-2020) (Million US$)
Table 57. China Customer Relationship Management (CRM) System Market Share by Application (2015-2020)
Table 58. Japan Key Players Customer Relationship Management (CRM) System Revenue (2019-2020) (Million US$)
Table 59. Japan Key Players Customer Relationship Management (CRM) System Market Share (2019-2020)
Table 60. Japan Customer Relationship Management (CRM) System Market Size by Type (2015-2020) (Million US$)
Table 61. Japan Customer Relationship Management (CRM) System Market Share by Type (2015-2020)
Table 62. Japan Customer Relationship Management (CRM) System Market Size by Application (2015-2020) (Million US$)
Table 63. Japan Customer Relationship Management (CRM) System Market Share by Application (2015-2020)
Table 64. Southeast Asia Key Players Customer Relationship Management (CRM) System Revenue (2019-2020) (Million US$)
Table 65. Southeast Asia Key Players Customer Relationship Management (CRM) System Market Share (2019-2020)
Table 66. Southeast Asia Customer Relationship Management (CRM) System Market Size by Type (2015-2020) (Million US$)
Table 67. Southeast Asia Customer Relationship Management (CRM) System Market Share by Type (2015-2020)
Table 68. Southeast Asia Customer Relationship Management (CRM) System Market Size by Application (2015-2020) (Million US$)
Table 69. Southeast Asia Customer Relationship Management (CRM) System Market Share by Application (2015-2020)
Table 70. India Key Players Customer Relationship Management (CRM) System Revenue (2019-2020) (Million US$)
Table 71. India Key Players Customer Relationship Management (CRM) System Market Share (2019-2020)
Table 72. India Customer Relationship Management (CRM) System Market Size by Type (2015-2020) (Million US$)
Table 73. India Customer Relationship Management (CRM) System Market Share by Type (2015-2020)
Table 74. India Customer Relationship Management (CRM) System Market Size by Application (2015-2020) (Million US$)
Table 75. India Customer Relationship Management (CRM) System Market Share by Application (2015-2020)
Table 76. Central & South America Key Players Customer Relationship Management (CRM) System Revenue (2019-2020) (Million US$)
Table 77. Central & South America Key Players Customer Relationship Management (CRM) System Market Share (2019-2020)
Table 78. Central & South America Customer Relationship Management (CRM) System Market Size by Type (2015-2020) (Million US$)
Table 79. Central & South America Customer Relationship Management (CRM) System Market Share by Type (2015-2020)
Table 80. Central & South America Customer Relationship Management (CRM) System Market Size by Application (2015-2020) (Million US$)
Table 81. Central & South America Customer Relationship Management (CRM) System Market Share by Application (2015-2020)
Table 82. Oracle Company Details
Table 83. Oracle Business Overview
Table 84. Oracle Product
Table 85. Oracle Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 86. Oracle Recent Development
Table 87. SAP Company Details
Table 88. SAP Business Overview
Table 89. SAP Product
Table 90. SAP Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 91. SAP Recent Development
Table 92. Salesforce Company Details
Table 93. Salesforce Business Overview
Table 94. Salesforce Product
Table 95. Salesforce Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 96. Salesforce Recent Development
Table 97. Microsoft Dynamics Company Details
Table 98. Microsoft Dynamics Business Overview
Table 99. Microsoft Dynamics Product
Table 100. Microsoft Dynamics Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 101. Microsoft Dynamics Recent Development
Table 102. SugarCRM Company Details
Table 103. SugarCRM Business Overview
Table 104. SugarCRM Product
Table 105. SugarCRM Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 106. SugarCRM Recent Development
Table 107. Zoho Company Details
Table 108. Zoho Business Overview
Table 109. Zoho Product
Table 110. Zoho Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 111. Zoho Recent Development
Table 112. Hubspot Company Details
Table 113. Hubspot Business Overview
Table 114. Hubspot Product
Table 115. Hubspot Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 116. Hubspot Recent Development
Table 117. Act Business Overview
Table 118. Act Product
Table 119. Act Company Details
Table 120. Act Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 121. Act Recent Development
Table 122. Maximizer Company Details
Table 123. Maximizer Business Overview
Table 124. Maximizer Product
Table 125. Maximizer Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 126. Maximizer Recent Development
Table 127. Sage Company Details
Table 128. Sage Business Overview
Table 129. Sage Product
Table 130. Sage Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 131. Sage Recent Development
Table 132. Infusionsoft Company Details
Table 133. Infusionsoft Business Overview
Table 134. Infusionsoft Product
Table 135. Infusionsoft Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 136. Infusionsoft Recent Development
Table 137. Pipedrive Company Details
Table 138. Pipedrive Business Overview
Table 139. Pipedrive Product
Table 140. Pipedrive Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 141. Pipedrive Recent Development
Table 142. Apptivo Company Details
Table 143. Apptivo Business Overview
Table 144. Apptivo Product
Table 145. Apptivo Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 146. Apptivo Recent Development
Table 147. Salesboom Company Details
Table 148. Salesboom Business Overview
Table 149. Salesboom Product
Table 150. Salesboom Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 151. Salesboom Recent Development
Table 152. Base Company Details
Table 153. Base Business Overview
Table 154. Base Product
Table 155. Base Revenue in Customer Relationship Management (CRM) System Business (2015-2020) (Million US$)
Table 156. Base Recent Development
Table 157. Research Programs/Design for This Report
Table 158. Key Data Information from Secondary Sources
Table 159. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global Customer Relationship Management (CRM) System Market Share by Type: 2020 VS 2026
Figure 2. Strategic CRM Features
Figure 3. Operational CRM Features
Figure 4. Analytical CRM Features
Figure 5. Collaborative CRM Features
Figure 6. Other Features
Figure 7. Global Customer Relationship Management (CRM) System Market Share by Application: 2020 VS 2026
Figure 8. Small Business Case Studies
Figure 9. Enterprise Business (for Large Enterprises) Case Studies
Figure 10. Customer Relationship Management (CRM) System Report Years Considered
Figure 11. Global Customer Relationship Management (CRM) System Market Size YoY Growth 2015-2026 (US$ Million)
Figure 12. Global Customer Relationship Management (CRM) System Market Share by Regions: 2020 VS 2026
Figure 13. Global Customer Relationship Management (CRM) System Market Share by Regions (2021-2026)
Figure 14. Porter's Five Forces Analysis
Figure 15. Global Customer Relationship Management (CRM) System Market Share by Players in 2019
Figure 16. Global Top Customer Relationship Management (CRM) System Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Customer Relationship Management (CRM) System as of 2019
Figure 17. The Top 10 and 5 Players Market Share by Customer Relationship Management (CRM) System Revenue in 2019
Figure 18. North America Customer Relationship Management (CRM) System Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Europe Customer Relationship Management (CRM) System Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. China Customer Relationship Management (CRM) System Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Japan Customer Relationship Management (CRM) System Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Southeast Asia Customer Relationship Management (CRM) System Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. India Customer Relationship Management (CRM) System Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. Central & South America Customer Relationship Management (CRM) System Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Oracle Total Revenue (US$ Million): 2019 Compared with 2018
Figure 26. Oracle Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 27. SAP Total Revenue (US$ Million): 2019 Compared with 2018
Figure 28. SAP Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 29. Salesforce Total Revenue (US$ Million): 2019 Compared with 2018
Figure 30. Salesforce Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 31. Microsoft Dynamics Total Revenue (US$ Million): 2019 Compared with 2018
Figure 32. Microsoft Dynamics Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 33. SugarCRM Total Revenue (US$ Million): 2019 Compared with 2018
Figure 34. SugarCRM Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 35. Zoho Total Revenue (US$ Million): 2019 Compared with 2018
Figure 36. Zoho Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 37. Hubspot Total Revenue (US$ Million): 2019 Compared with 2018
Figure 38. Hubspot Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 39. Act Total Revenue (US$ Million): 2019 Compared with 2018
Figure 40. Act Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 41. Maximizer Total Revenue (US$ Million): 2019 Compared with 2018
Figure 42. Maximizer Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 43. Sage Total Revenue (US$ Million): 2019 Compared with 2018
Figure 44. Sage Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 45. Infusionsoft Total Revenue (US$ Million): 2019 Compared with 2018
Figure 46. Infusionsoft Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 47. Pipedrive Total Revenue (US$ Million): 2019 Compared with 2018
Figure 48. Pipedrive Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 49. Apptivo Total Revenue (US$ Million): 2019 Compared with 2018
Figure 50. Apptivo Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 51. Salesboom Total Revenue (US$ Million): 2019 Compared with 2018
Figure 52. Salesboom Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 53. Base Total Revenue (US$ Million): 2019 Compared with 2018
Figure 54. Base Revenue Growth Rate in Customer Relationship Management (CRM) System Business (2015-2020)
Figure 55. Bottom-up and Top-down Approaches for This Report
Figure 56. Data Triangulation
Figure 57. Key Executives Interviewed