Covid-19 Impact on Global CRM and Customer Experience Implementation Services Market Size, Status and Forecast 2020-2026
Since the COVID-19 virus outbreak in December 2019, the disease has spread to almost 100 countries around the globe with the World Health Organization declaring it a public health emergency. The global impacts of the coronavirus disease 2019 (COVID-19) are already starting to be felt, and will significantly affect the CRM and Customer Experience Implementation Services market in 2020.
COVID-19 can affect the global economy in three main ways: by directly affecting production and demand, by creating supply chain and market disruption, and by its financial impact on firms and financial markets.
The outbreak of COVID-19 has brought effects on many aspects, like flight cancellations; travel bans and quarantines; restaurants closed; all indoor events restricted; over forty countries state of emergency declared; massive slowing of the supply chain; stock market volatility; falling business confidence, growing panic among the population, and uncertainty about future.
This report also analyses the impact of Coronavirus COVID-19 on the CRM and Customer Experience Implementation Services industry.
Based on our recent survey, we have several different scenarios about the CRM and Customer Experience Implementation Services YoY growth rate for 2020. The probable scenario is expected to grow by a xx% in 2020 and the revenue will be xx in 2020 from US$ xx million in 2019. The market size of CRM and Customer Experience Implementation Services will reach xx in 2026, with a CAGR of xx% from 2020 to 2026.
With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global CRM and Customer Experience Implementation Services market to help players in achieving a strong market position. Buyers of the report can access verified and reliable market forecasts, including those for the overall size of the global CRM and Customer Experience Implementation Services market in terms of revenue.
Players, stakeholders, and other participants in the global CRM and Customer Experience Implementation Services market will be able to gain the upper hand as they use the report as a powerful resource. For this version of the report, the segmental analysis focuses on revenue and forecast by each application segment in terms of revenue and forecast by each type segment in terms of revenue for the period 2015-2026.
Regional and Country-level Analysis
The report offers an exhaustive geographical analysis of the global CRM and Customer Experience Implementation Services market, covering important regions, viz, North America, Europe, China, Japan, Southeast Asia, India and Central & South America. It also covers key countries (regions), viz, U.S., Canada, Germany, France, U.K., Italy, Russia, China, Japan, South Korea, India, Australia, Taiwan, Indonesia, Thailand, Malaysia, Philippines, Vietnam, Mexico, Brazil, Turkey, Saudi Arabia, U.A.E, etc.
The report includes country-wise and region-wise market size for the period 2015-2026. It also includes market size and forecast by each application segment in terms of revenue for the period 2015-2026.
Competition Analysis
In the competitive analysis section of the report, leading as well as prominent players of the global CRM and Customer Experience Implementation Services market are broadly studied on the basis of key factors. The report offers comprehensive analysis and accurate statistics on revenue by the player for the period 2015-2020. It also offers detailed analysis supported by reliable statistics on price and revenue (global level) by player for the period 2015-2020.
On the whole, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global CRM and Customer Experience Implementation Services market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global CRM and Customer Experience Implementation Services market.
The following players are covered in this report:
COVID-19 can affect the global economy in three main ways: by directly affecting production and demand, by creating supply chain and market disruption, and by its financial impact on firms and financial markets.
The outbreak of COVID-19 has brought effects on many aspects, like flight cancellations; travel bans and quarantines; restaurants closed; all indoor events restricted; over forty countries state of emergency declared; massive slowing of the supply chain; stock market volatility; falling business confidence, growing panic among the population, and uncertainty about future.
This report also analyses the impact of Coronavirus COVID-19 on the CRM and Customer Experience Implementation Services industry.
Based on our recent survey, we have several different scenarios about the CRM and Customer Experience Implementation Services YoY growth rate for 2020. The probable scenario is expected to grow by a xx% in 2020 and the revenue will be xx in 2020 from US$ xx million in 2019. The market size of CRM and Customer Experience Implementation Services will reach xx in 2026, with a CAGR of xx% from 2020 to 2026.
With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global CRM and Customer Experience Implementation Services market to help players in achieving a strong market position. Buyers of the report can access verified and reliable market forecasts, including those for the overall size of the global CRM and Customer Experience Implementation Services market in terms of revenue.
Players, stakeholders, and other participants in the global CRM and Customer Experience Implementation Services market will be able to gain the upper hand as they use the report as a powerful resource. For this version of the report, the segmental analysis focuses on revenue and forecast by each application segment in terms of revenue and forecast by each type segment in terms of revenue for the period 2015-2026.
Regional and Country-level Analysis
The report offers an exhaustive geographical analysis of the global CRM and Customer Experience Implementation Services market, covering important regions, viz, North America, Europe, China, Japan, Southeast Asia, India and Central & South America. It also covers key countries (regions), viz, U.S., Canada, Germany, France, U.K., Italy, Russia, China, Japan, South Korea, India, Australia, Taiwan, Indonesia, Thailand, Malaysia, Philippines, Vietnam, Mexico, Brazil, Turkey, Saudi Arabia, U.A.E, etc.
The report includes country-wise and region-wise market size for the period 2015-2026. It also includes market size and forecast by each application segment in terms of revenue for the period 2015-2026.
Competition Analysis
In the competitive analysis section of the report, leading as well as prominent players of the global CRM and Customer Experience Implementation Services market are broadly studied on the basis of key factors. The report offers comprehensive analysis and accurate statistics on revenue by the player for the period 2015-2020. It also offers detailed analysis supported by reliable statistics on price and revenue (global level) by player for the period 2015-2020.
On the whole, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global CRM and Customer Experience Implementation Services market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global CRM and Customer Experience Implementation Services market.
The following players are covered in this report:
- Salesforce
- Cognizant
- Ernst & Young
- PwC
- Publicis.Sapient
- Accenture
- HCL Technologies
- KPMG
- Virtusa Corporation
- BearingPoint
- IBM
- Capgemini
- Deloitte
- NTT Data
- Infosys
- Tech Mahindra
- Wipro
- Customized Service
- Standardized Service
- SME (Small and Medium Enterprises)
- Large Enterprise
1 REPORT OVERVIEW
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by CRM and Customer Experience Implementation Services Revenue
1.4 Market Analysis by Type
1.4.1 Global CRM and Customer Experience Implementation Services Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Customized Service
1.4.3 Standardized Service
1.5 Market by Application
1.5.1 Global CRM and Customer Experience Implementation Services Market Share by Application: 2020 VS 2026
1.5.2 SME (Small and Medium Enterprises)
1.5.3 Large Enterprise
1.6 Coronavirus Disease 2019 (Covid-19): CRM and Customer Experience Implementation Services Industry Impact
1.6.1 How the Covid-19 is Affecting the CRM and Customer Experience Implementation Services Industry
1.6.1.1 CRM and Customer Experience Implementation Services Business Impact Assessment - Covid-19
1.6.1.2 Supply Chain Challenges
1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
1.6.2 Market Trends and CRM and Customer Experience Implementation Services Potential Opportunities in the COVID-19 Landscape
1.6.3 Measures / Proposal against Covid-19
1.6.3.1 Government Measures to Combat Covid-19 Impact
1.6.3.2 Proposal for CRM and Customer Experience Implementation Services Players to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered
2 GLOBAL GROWTH TRENDS BY REGIONS
2.1 CRM and Customer Experience Implementation Services Market Perspective (2015-2026)
2.2 CRM and Customer Experience Implementation Services Growth Trends by Regions
2.2.1 CRM and Customer Experience Implementation Services Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 CRM and Customer Experience Implementation Services Historic Market Share by Regions (2015-2020)
2.2.3 CRM and Customer Experience Implementation Services Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter’s Five Forces Analysis
2.3.5 CRM and Customer Experience Implementation Services Market Growth Strategy
2.3.6 Primary Interviews with Key CRM and Customer Experience Implementation Services Players (Opinion Leaders)
3 COMPETITION LANDSCAPE BY KEY PLAYERS
3.1 Global Top CRM and Customer Experience Implementation Services Players by Market Size
3.1.1 Global Top CRM and Customer Experience Implementation Services Players by Revenue (2015-2020)
3.1.2 Global CRM and Customer Experience Implementation Services Revenue Market Share by Players (2015-2020)
3.1.3 Global CRM and Customer Experience Implementation Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global CRM and Customer Experience Implementation Services Market Concentration Ratio
3.2.1 Global CRM and Customer Experience Implementation Services Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by CRM and Customer Experience Implementation Services Revenue in 2019
3.3 CRM and Customer Experience Implementation Services Key Players Head office and Area Served
3.4 Key Players CRM and Customer Experience Implementation Services Product Solution and Service
3.5 Date of Enter into CRM and Customer Experience Implementation Services Market
3.6 Mergers & Acquisitions, Expansion Plans
4 BREAKDOWN DATA BY TYPE (2015-2026)
4.1 Global CRM and Customer Experience Implementation Services Historic Market Size by Type (2015-2020)
4.2 Global CRM and Customer Experience Implementation Services Forecasted Market Size by Type (2021-2026)
5 CRM AND CUSTOMER EXPERIENCE IMPLEMENTATION SERVICES BREAKDOWN DATA BY APPLICATION (2015-2026)
5.1 Global CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
5.2 Global CRM and Customer Experience Implementation Services Forecasted Market Size by Application (2021-2026)
6 NORTH AMERICA
6.1 North America CRM and Customer Experience Implementation Services Market Size (2015-2020)
6.2 CRM and Customer Experience Implementation Services Key Players in North America (2019-2020)
6.3 North America CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
6.4 North America CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
7 EUROPE
7.1 Europe CRM and Customer Experience Implementation Services Market Size (2015-2020)
7.2 CRM and Customer Experience Implementation Services Key Players in Europe (2019-2020)
7.3 Europe CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
7.4 Europe CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
8 CHINA
8.1 China CRM and Customer Experience Implementation Services Market Size (2015-2020)
8.2 CRM and Customer Experience Implementation Services Key Players in China (2019-2020)
8.3 China CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
8.4 China CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
9 JAPAN
9.1 Japan CRM and Customer Experience Implementation Services Market Size (2015-2020)
9.2 CRM and Customer Experience Implementation Services Key Players in Japan (2019-2020)
9.3 Japan CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
9.4 Japan CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
10 SOUTHEAST ASIA
10.1 Southeast Asia CRM and Customer Experience Implementation Services Market Size (2015-2020)
10.2 CRM and Customer Experience Implementation Services Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
10.4 Southeast Asia CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
11 INDIA
11.1 India CRM and Customer Experience Implementation Services Market Size (2015-2020)
11.2 CRM and Customer Experience Implementation Services Key Players in India (2019-2020)
11.3 India CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
11.4 India CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
12 CENTRAL & SOUTH AMERICA
12.1 Central & South America CRM and Customer Experience Implementation Services Market Size (2015-2020)
12.2 CRM and Customer Experience Implementation Services Key Players in Central & South America (2019-2020)
12.3 Central & South America CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
12.4 Central & South America CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
13 KEY PLAYERS PROFILES
13.1 Salesforce
13.1.1 Salesforce Company Details
13.1.2 Salesforce Business Overview and Its Total Revenue
13.1.3 Salesforce CRM and Customer Experience Implementation Services Introduction
13.1.4 Salesforce Revenue in CRM and Customer Experience Implementation Services Business (2015-2020))
13.1.5 Salesforce Recent Development
13.2 Cognizant
13.2.1 Cognizant Company Details
13.2.2 Cognizant Business Overview and Its Total Revenue
13.2.3 Cognizant CRM and Customer Experience Implementation Services Introduction
13.2.4 Cognizant Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.2.5 Cognizant Recent Development
13.3 Ernst & Young
13.3.1 Ernst & Young Company Details
13.3.2 Ernst & Young Business Overview and Its Total Revenue
13.3.3 Ernst & Young CRM and Customer Experience Implementation Services Introduction
13.3.4 Ernst & Young Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.3.5 Ernst & Young Recent Development
13.4 PwC
13.4.1 PwC Company Details
13.4.2 PwC Business Overview and Its Total Revenue
13.4.3 PwC CRM and Customer Experience Implementation Services Introduction
13.4.4 PwC Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.4.5 PwC Recent Development
13.5 Publicis.Sapient
13.5.1 Publicis.Sapient Company Details
13.5.2 Publicis.Sapient Business Overview and Its Total Revenue
13.5.3 Publicis.Sapient CRM and Customer Experience Implementation Services Introduction
13.5.4 Publicis.Sapient Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.5.5 Publicis.Sapient Recent Development
13.6 Accenture
13.6.1 Accenture Company Details
13.6.2 Accenture Business Overview and Its Total Revenue
13.6.3 Accenture CRM and Customer Experience Implementation Services Introduction
13.6.4 Accenture Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.6.5 Accenture Recent Development
13.7 HCL Technologies
13.7.1 HCL Technologies Company Details
13.7.2 HCL Technologies Business Overview and Its Total Revenue
13.7.3 HCL Technologies CRM and Customer Experience Implementation Services Introduction
13.7.4 HCL Technologies Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.7.5 HCL Technologies Recent Development
13.8 KPMG
13.8.1 KPMG Company Details
13.8.2 KPMG Business Overview and Its Total Revenue
13.8.3 KPMG CRM and Customer Experience Implementation Services Introduction
13.8.4 KPMG Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.8.5 KPMG Recent Development
13.9 Virtusa Corporation
13.9.1 Virtusa Corporation Company Details
13.9.2 Virtusa Corporation Business Overview and Its Total Revenue
13.9.3 Virtusa Corporation CRM and Customer Experience Implementation Services Introduction
13.9.4 Virtusa Corporation Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.9.5 Virtusa Corporation Recent Development
13.10 BearingPoint
13.10.1 BearingPoint Company Details
13.10.2 BearingPoint Business Overview and Its Total Revenue
13.10.3 BearingPoint CRM and Customer Experience Implementation Services Introduction
13.10.4 BearingPoint Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.10.5 BearingPoint Recent Development
13.11 IBM
10.11.1 IBM Company Details
10.11.2 IBM Business Overview and Its Total Revenue
10.11.3 IBM CRM and Customer Experience Implementation Services Introduction
10.11.4 IBM Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.11.5 IBM Recent Development
13.12 Capgemini
10.12.1 Capgemini Company Details
10.12.2 Capgemini Business Overview and Its Total Revenue
10.12.3 Capgemini CRM and Customer Experience Implementation Services Introduction
10.12.4 Capgemini Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.12.5 Capgemini Recent Development
13.13 Deloitte
10.13.1 Deloitte Company Details
10.13.2 Deloitte Business Overview and Its Total Revenue
10.13.3 Deloitte CRM and Customer Experience Implementation Services Introduction
10.13.4 Deloitte Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.13.5 Deloitte Recent Development
13.14 NTT Data
10.14.1 NTT Data Company Details
10.14.2 NTT Data Business Overview and Its Total Revenue
10.14.3 NTT Data CRM and Customer Experience Implementation Services Introduction
10.14.4 NTT Data Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.14.5 NTT Data Recent Development
13.15 Infosys
10.15.1 Infosys Company Details
10.15.2 Infosys Business Overview and Its Total Revenue
10.15.3 Infosys CRM and Customer Experience Implementation Services Introduction
10.15.4 Infosys Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.15.5 Infosys Recent Development
13.16 Tech Mahindra
10.16.1 Tech Mahindra Company Details
10.16.2 Tech Mahindra Business Overview and Its Total Revenue
10.16.3 Tech Mahindra CRM and Customer Experience Implementation Services Introduction
10.16.4 Tech Mahindra Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.16.5 Tech Mahindra Recent Development
13.17 Wipro
10.17.1 Wipro Company Details
10.17.2 Wipro Business Overview and Its Total Revenue
10.17.3 Wipro CRM and Customer Experience Implementation Services Introduction
10.17.4 Wipro Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.17.5 Wipro Recent Development
14 ANALYST'S VIEWPOINTS/CONCLUSIONS
15 APPENDIX
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by CRM and Customer Experience Implementation Services Revenue
1.4 Market Analysis by Type
1.4.1 Global CRM and Customer Experience Implementation Services Market Size Growth Rate by Type: 2020 VS 2026
1.4.2 Customized Service
1.4.3 Standardized Service
1.5 Market by Application
1.5.1 Global CRM and Customer Experience Implementation Services Market Share by Application: 2020 VS 2026
1.5.2 SME (Small and Medium Enterprises)
1.5.3 Large Enterprise
1.6 Coronavirus Disease 2019 (Covid-19): CRM and Customer Experience Implementation Services Industry Impact
1.6.1 How the Covid-19 is Affecting the CRM and Customer Experience Implementation Services Industry
1.6.1.1 CRM and Customer Experience Implementation Services Business Impact Assessment - Covid-19
1.6.1.2 Supply Chain Challenges
1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
1.6.2 Market Trends and CRM and Customer Experience Implementation Services Potential Opportunities in the COVID-19 Landscape
1.6.3 Measures / Proposal against Covid-19
1.6.3.1 Government Measures to Combat Covid-19 Impact
1.6.3.2 Proposal for CRM and Customer Experience Implementation Services Players to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered
2 GLOBAL GROWTH TRENDS BY REGIONS
2.1 CRM and Customer Experience Implementation Services Market Perspective (2015-2026)
2.2 CRM and Customer Experience Implementation Services Growth Trends by Regions
2.2.1 CRM and Customer Experience Implementation Services Market Size by Regions: 2015 VS 2020 VS 2026
2.2.2 CRM and Customer Experience Implementation Services Historic Market Share by Regions (2015-2020)
2.2.3 CRM and Customer Experience Implementation Services Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
2.3.1 Market Top Trends
2.3.2 Market Drivers
2.3.3 Market Challenges
2.3.4 Porter’s Five Forces Analysis
2.3.5 CRM and Customer Experience Implementation Services Market Growth Strategy
2.3.6 Primary Interviews with Key CRM and Customer Experience Implementation Services Players (Opinion Leaders)
3 COMPETITION LANDSCAPE BY KEY PLAYERS
3.1 Global Top CRM and Customer Experience Implementation Services Players by Market Size
3.1.1 Global Top CRM and Customer Experience Implementation Services Players by Revenue (2015-2020)
3.1.2 Global CRM and Customer Experience Implementation Services Revenue Market Share by Players (2015-2020)
3.1.3 Global CRM and Customer Experience Implementation Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global CRM and Customer Experience Implementation Services Market Concentration Ratio
3.2.1 Global CRM and Customer Experience Implementation Services Market Concentration Ratio (CR5 and HHI)
3.2.2 Global Top 10 and Top 5 Companies by CRM and Customer Experience Implementation Services Revenue in 2019
3.3 CRM and Customer Experience Implementation Services Key Players Head office and Area Served
3.4 Key Players CRM and Customer Experience Implementation Services Product Solution and Service
3.5 Date of Enter into CRM and Customer Experience Implementation Services Market
3.6 Mergers & Acquisitions, Expansion Plans
4 BREAKDOWN DATA BY TYPE (2015-2026)
4.1 Global CRM and Customer Experience Implementation Services Historic Market Size by Type (2015-2020)
4.2 Global CRM and Customer Experience Implementation Services Forecasted Market Size by Type (2021-2026)
5 CRM AND CUSTOMER EXPERIENCE IMPLEMENTATION SERVICES BREAKDOWN DATA BY APPLICATION (2015-2026)
5.1 Global CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
5.2 Global CRM and Customer Experience Implementation Services Forecasted Market Size by Application (2021-2026)
6 NORTH AMERICA
6.1 North America CRM and Customer Experience Implementation Services Market Size (2015-2020)
6.2 CRM and Customer Experience Implementation Services Key Players in North America (2019-2020)
6.3 North America CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
6.4 North America CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
7 EUROPE
7.1 Europe CRM and Customer Experience Implementation Services Market Size (2015-2020)
7.2 CRM and Customer Experience Implementation Services Key Players in Europe (2019-2020)
7.3 Europe CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
7.4 Europe CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
8 CHINA
8.1 China CRM and Customer Experience Implementation Services Market Size (2015-2020)
8.2 CRM and Customer Experience Implementation Services Key Players in China (2019-2020)
8.3 China CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
8.4 China CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
9 JAPAN
9.1 Japan CRM and Customer Experience Implementation Services Market Size (2015-2020)
9.2 CRM and Customer Experience Implementation Services Key Players in Japan (2019-2020)
9.3 Japan CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
9.4 Japan CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
10 SOUTHEAST ASIA
10.1 Southeast Asia CRM and Customer Experience Implementation Services Market Size (2015-2020)
10.2 CRM and Customer Experience Implementation Services Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
10.4 Southeast Asia CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
11 INDIA
11.1 India CRM and Customer Experience Implementation Services Market Size (2015-2020)
11.2 CRM and Customer Experience Implementation Services Key Players in India (2019-2020)
11.3 India CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
11.4 India CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
12 CENTRAL & SOUTH AMERICA
12.1 Central & South America CRM and Customer Experience Implementation Services Market Size (2015-2020)
12.2 CRM and Customer Experience Implementation Services Key Players in Central & South America (2019-2020)
12.3 Central & South America CRM and Customer Experience Implementation Services Market Size by Type (2015-2020)
12.4 Central & South America CRM and Customer Experience Implementation Services Market Size by Application (2015-2020)
13 KEY PLAYERS PROFILES
13.1 Salesforce
13.1.1 Salesforce Company Details
13.1.2 Salesforce Business Overview and Its Total Revenue
13.1.3 Salesforce CRM and Customer Experience Implementation Services Introduction
13.1.4 Salesforce Revenue in CRM and Customer Experience Implementation Services Business (2015-2020))
13.1.5 Salesforce Recent Development
13.2 Cognizant
13.2.1 Cognizant Company Details
13.2.2 Cognizant Business Overview and Its Total Revenue
13.2.3 Cognizant CRM and Customer Experience Implementation Services Introduction
13.2.4 Cognizant Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.2.5 Cognizant Recent Development
13.3 Ernst & Young
13.3.1 Ernst & Young Company Details
13.3.2 Ernst & Young Business Overview and Its Total Revenue
13.3.3 Ernst & Young CRM and Customer Experience Implementation Services Introduction
13.3.4 Ernst & Young Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.3.5 Ernst & Young Recent Development
13.4 PwC
13.4.1 PwC Company Details
13.4.2 PwC Business Overview and Its Total Revenue
13.4.3 PwC CRM and Customer Experience Implementation Services Introduction
13.4.4 PwC Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.4.5 PwC Recent Development
13.5 Publicis.Sapient
13.5.1 Publicis.Sapient Company Details
13.5.2 Publicis.Sapient Business Overview and Its Total Revenue
13.5.3 Publicis.Sapient CRM and Customer Experience Implementation Services Introduction
13.5.4 Publicis.Sapient Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.5.5 Publicis.Sapient Recent Development
13.6 Accenture
13.6.1 Accenture Company Details
13.6.2 Accenture Business Overview and Its Total Revenue
13.6.3 Accenture CRM and Customer Experience Implementation Services Introduction
13.6.4 Accenture Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.6.5 Accenture Recent Development
13.7 HCL Technologies
13.7.1 HCL Technologies Company Details
13.7.2 HCL Technologies Business Overview and Its Total Revenue
13.7.3 HCL Technologies CRM and Customer Experience Implementation Services Introduction
13.7.4 HCL Technologies Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.7.5 HCL Technologies Recent Development
13.8 KPMG
13.8.1 KPMG Company Details
13.8.2 KPMG Business Overview and Its Total Revenue
13.8.3 KPMG CRM and Customer Experience Implementation Services Introduction
13.8.4 KPMG Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.8.5 KPMG Recent Development
13.9 Virtusa Corporation
13.9.1 Virtusa Corporation Company Details
13.9.2 Virtusa Corporation Business Overview and Its Total Revenue
13.9.3 Virtusa Corporation CRM and Customer Experience Implementation Services Introduction
13.9.4 Virtusa Corporation Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.9.5 Virtusa Corporation Recent Development
13.10 BearingPoint
13.10.1 BearingPoint Company Details
13.10.2 BearingPoint Business Overview and Its Total Revenue
13.10.3 BearingPoint CRM and Customer Experience Implementation Services Introduction
13.10.4 BearingPoint Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
13.10.5 BearingPoint Recent Development
13.11 IBM
10.11.1 IBM Company Details
10.11.2 IBM Business Overview and Its Total Revenue
10.11.3 IBM CRM and Customer Experience Implementation Services Introduction
10.11.4 IBM Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.11.5 IBM Recent Development
13.12 Capgemini
10.12.1 Capgemini Company Details
10.12.2 Capgemini Business Overview and Its Total Revenue
10.12.3 Capgemini CRM and Customer Experience Implementation Services Introduction
10.12.4 Capgemini Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.12.5 Capgemini Recent Development
13.13 Deloitte
10.13.1 Deloitte Company Details
10.13.2 Deloitte Business Overview and Its Total Revenue
10.13.3 Deloitte CRM and Customer Experience Implementation Services Introduction
10.13.4 Deloitte Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.13.5 Deloitte Recent Development
13.14 NTT Data
10.14.1 NTT Data Company Details
10.14.2 NTT Data Business Overview and Its Total Revenue
10.14.3 NTT Data CRM and Customer Experience Implementation Services Introduction
10.14.4 NTT Data Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.14.5 NTT Data Recent Development
13.15 Infosys
10.15.1 Infosys Company Details
10.15.2 Infosys Business Overview and Its Total Revenue
10.15.3 Infosys CRM and Customer Experience Implementation Services Introduction
10.15.4 Infosys Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.15.5 Infosys Recent Development
13.16 Tech Mahindra
10.16.1 Tech Mahindra Company Details
10.16.2 Tech Mahindra Business Overview and Its Total Revenue
10.16.3 Tech Mahindra CRM and Customer Experience Implementation Services Introduction
10.16.4 Tech Mahindra Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.16.5 Tech Mahindra Recent Development
13.17 Wipro
10.17.1 Wipro Company Details
10.17.2 Wipro Business Overview and Its Total Revenue
10.17.3 Wipro CRM and Customer Experience Implementation Services Introduction
10.17.4 Wipro Revenue in CRM and Customer Experience Implementation Services Business (2015-2020)
10.17.5 Wipro Recent Development
14 ANALYST'S VIEWPOINTS/CONCLUSIONS
15 APPENDIX
15.1 Research Methodology
15.1.1 Methodology/Research Approach
15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details
LIST OF TABLES
Table 1. CRM and Customer Experience Implementation Services Key Market Segments
Table 2. Key Players Covered: Ranking by CRM and Customer Experience Implementation Services Revenue
Table 3. Ranking of Global Top CRM and Customer Experience Implementation Services Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global CRM and Customer Experience Implementation Services Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Customized Service
Table 6. Key Players of Standardized Service
Table 7. COVID-19 Impact Global Market: (Four CRM and Customer Experience Implementation Services Market Size Forecast Scenarios)
Table 8. Opportunities and Trends for CRM and Customer Experience Implementation Services Players in the COVID-19 Landscape
Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 10. Key Regions/Countries Measures against Covid-19 Impact
Table 11. Proposal for CRM and Customer Experience Implementation Services Players to Combat Covid-19 Impact
Table 12. Global CRM and Customer Experience Implementation Services Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 13. Global CRM and Customer Experience Implementation Services Market Size by Regions (US$ Million): 2020 VS 2026
Table 14. Global CRM and Customer Experience Implementation Services Market Size by Regions (2015-2020) (US$ Million)
Table 15. Global CRM and Customer Experience Implementation Services Market Share by Regions (2015-2020)
Table 16. Global CRM and Customer Experience Implementation Services Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 17. Global CRM and Customer Experience Implementation Services Market Share by Regions (2021-2026)
Table 18. Market Top Trends
Table 19. Key Drivers: Impact Analysis
Table 20. Key Challenges
Table 21. CRM and Customer Experience Implementation Services Market Growth Strategy
Table 22. Main Points Interviewed from Key CRM and Customer Experience Implementation Services Players
Table 23. Global CRM and Customer Experience Implementation Services Revenue by Players (2015-2020) (Million US$)
Table 24. Global CRM and Customer Experience Implementation Services Market Share by Players (2015-2020)
Table 25. Global Top CRM and Customer Experience Implementation Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in CRM and Customer Experience Implementation Services as of 2019)
Table 26. Global CRM and Customer Experience Implementation Services by Players Market Concentration Ratio (CR5 and HHI)
Table 27. Key Players Headquarters and Area Served
Table 28. Key Players CRM and Customer Experience Implementation Services Product Solution and Service
Table 29. Date of Enter into CRM and Customer Experience Implementation Services Market
Table 30. Mergers & Acquisitions, Expansion Plans
Table 31. Global CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 32. Global CRM and Customer Experience Implementation Services Market Size Share by Type (2015-2020)
Table 33. Global CRM and Customer Experience Implementation Services Revenue Market Share by Type (2021-2026)
Table 34. Global CRM and Customer Experience Implementation Services Market Size Share by Application (2015-2020)
Table 35. Global CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 36. Global CRM and Customer Experience Implementation Services Market Size Share by Application (2021-2026)
Table 37. North America Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 38. North America Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 39. North America CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 40. North America CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 41. North America CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 42. North America CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 43. Europe Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 44. Europe Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 45. Europe CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 46. Europe CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 47. Europe CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 48. Europe CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 49. China Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 50. China Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 51. China CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 52. China CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 53. China CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 54. China CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 55. Japan Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 56. Japan Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 57. Japan CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 58. Japan CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 59. Japan CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 60. Japan CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 61. Southeast Asia Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 62. Southeast Asia Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 63. Southeast Asia CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 64. Southeast Asia CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 65. Southeast Asia CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 66. Southeast Asia CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 67. India Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 68. India Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 69. India CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 70. India CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 71. India CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 72. India CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 73. Central & South America Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 74. Central & South America Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 75. Central & South America CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 76. Central & South America CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 77. Central & South America CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 78. Central & South America CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 79. Salesforce Company Details
Table 80. Salesforce Business Overview
Table 81. Salesforce Product
Table 82. Salesforce Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 83. Salesforce Recent Development
Table 84. Cognizant Company Details
Table 85. Cognizant Business Overview
Table 86. Cognizant Product
Table 87. Cognizant Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 88. Cognizant Recent Development
Table 89. Ernst & Young Company Details
Table 90. Ernst & Young Business Overview
Table 91. Ernst & Young Product
Table 92. Ernst & Young Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 93. Ernst & Young Recent Development
Table 94. PwC Company Details
Table 95. PwC Business Overview
Table 96. PwC Product
Table 97. PwC Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 98. PwC Recent Development
Table 99. Publicis.Sapient Company Details
Table 100. Publicis.Sapient Business Overview
Table 101. Publicis.Sapient Product
Table 102. Publicis.Sapient Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 103. Publicis.Sapient Recent Development
Table 104. Accenture Company Details
Table 105. Accenture Business Overview
Table 106. Accenture Product
Table 107. Accenture Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 108. Accenture Recent Development
Table 109. HCL Technologies Company Details
Table 110. HCL Technologies Business Overview
Table 111. HCL Technologies Product
Table 112. HCL Technologies Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 113. HCL Technologies Recent Development
Table 114. KPMG Business Overview
Table 115. KPMG Product
Table 116. KPMG Company Details
Table 117. KPMG Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 118. KPMG Recent Development
Table 119. Virtusa Corporation Company Details
Table 120. Virtusa Corporation Business Overview
Table 121. Virtusa Corporation Product
Table 122. Virtusa Corporation Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 123. Virtusa Corporation Recent Development
Table 124. BearingPoint Company Details
Table 125. BearingPoint Business Overview
Table 126. BearingPoint Product
Table 127. BearingPoint Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 128. BearingPoint Recent Development
Table 129. IBM Company Details
Table 130. IBM Business Overview
Table 131. IBM Product
Table 132. IBM Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 133. IBM Recent Development
Table 134. Capgemini Company Details
Table 135. Capgemini Business Overview
Table 136. Capgemini Product
Table 137. Capgemini Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 138. Capgemini Recent Development
Table 139. Deloitte Company Details
Table 140. Deloitte Business Overview
Table 141. Deloitte Product
Table 142. Deloitte Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 143. Deloitte Recent Development
Table 144. NTT Data Company Details
Table 145. NTT Data Business Overview
Table 146. NTT Data Product
Table 147. NTT Data Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 148. NTT Data Recent Development
Table 149. Infosys Company Details
Table 150. Infosys Business Overview
Table 151. Infosys Product
Table 152. Infosys Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 153. Infosys Recent Development
Table 154. Tech Mahindra Company Details
Table 155. Tech Mahindra Business Overview
Table 156. Tech Mahindra Product
Table 157. Tech Mahindra Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 158. Tech Mahindra Recent Development
Table 159. Wipro Company Details
Table 160. Wipro Business Overview
Table 161. Wipro Product
Table 162. Wipro Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 163. Wipro Recent Development
Table 164. Research Programs/Design for This Report
Table 165. Key Data Information from Secondary Sources
Table 166. Key Data Information from Primary Sources
Table 1. CRM and Customer Experience Implementation Services Key Market Segments
Table 2. Key Players Covered: Ranking by CRM and Customer Experience Implementation Services Revenue
Table 3. Ranking of Global Top CRM and Customer Experience Implementation Services Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global CRM and Customer Experience Implementation Services Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Customized Service
Table 6. Key Players of Standardized Service
Table 7. COVID-19 Impact Global Market: (Four CRM and Customer Experience Implementation Services Market Size Forecast Scenarios)
Table 8. Opportunities and Trends for CRM and Customer Experience Implementation Services Players in the COVID-19 Landscape
Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 10. Key Regions/Countries Measures against Covid-19 Impact
Table 11. Proposal for CRM and Customer Experience Implementation Services Players to Combat Covid-19 Impact
Table 12. Global CRM and Customer Experience Implementation Services Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 13. Global CRM and Customer Experience Implementation Services Market Size by Regions (US$ Million): 2020 VS 2026
Table 14. Global CRM and Customer Experience Implementation Services Market Size by Regions (2015-2020) (US$ Million)
Table 15. Global CRM and Customer Experience Implementation Services Market Share by Regions (2015-2020)
Table 16. Global CRM and Customer Experience Implementation Services Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 17. Global CRM and Customer Experience Implementation Services Market Share by Regions (2021-2026)
Table 18. Market Top Trends
Table 19. Key Drivers: Impact Analysis
Table 20. Key Challenges
Table 21. CRM and Customer Experience Implementation Services Market Growth Strategy
Table 22. Main Points Interviewed from Key CRM and Customer Experience Implementation Services Players
Table 23. Global CRM and Customer Experience Implementation Services Revenue by Players (2015-2020) (Million US$)
Table 24. Global CRM and Customer Experience Implementation Services Market Share by Players (2015-2020)
Table 25. Global Top CRM and Customer Experience Implementation Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in CRM and Customer Experience Implementation Services as of 2019)
Table 26. Global CRM and Customer Experience Implementation Services by Players Market Concentration Ratio (CR5 and HHI)
Table 27. Key Players Headquarters and Area Served
Table 28. Key Players CRM and Customer Experience Implementation Services Product Solution and Service
Table 29. Date of Enter into CRM and Customer Experience Implementation Services Market
Table 30. Mergers & Acquisitions, Expansion Plans
Table 31. Global CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 32. Global CRM and Customer Experience Implementation Services Market Size Share by Type (2015-2020)
Table 33. Global CRM and Customer Experience Implementation Services Revenue Market Share by Type (2021-2026)
Table 34. Global CRM and Customer Experience Implementation Services Market Size Share by Application (2015-2020)
Table 35. Global CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 36. Global CRM and Customer Experience Implementation Services Market Size Share by Application (2021-2026)
Table 37. North America Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 38. North America Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 39. North America CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 40. North America CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 41. North America CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 42. North America CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 43. Europe Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 44. Europe Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 45. Europe CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 46. Europe CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 47. Europe CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 48. Europe CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 49. China Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 50. China Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 51. China CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 52. China CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 53. China CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 54. China CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 55. Japan Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 56. Japan Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 57. Japan CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 58. Japan CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 59. Japan CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 60. Japan CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 61. Southeast Asia Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 62. Southeast Asia Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 63. Southeast Asia CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 64. Southeast Asia CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 65. Southeast Asia CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 66. Southeast Asia CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 67. India Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 68. India Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 69. India CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 70. India CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 71. India CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 72. India CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 73. Central & South America Key Players CRM and Customer Experience Implementation Services Revenue (2019-2020) (Million US$)
Table 74. Central & South America Key Players CRM and Customer Experience Implementation Services Market Share (2019-2020)
Table 75. Central & South America CRM and Customer Experience Implementation Services Market Size by Type (2015-2020) (Million US$)
Table 76. Central & South America CRM and Customer Experience Implementation Services Market Share by Type (2015-2020)
Table 77. Central & South America CRM and Customer Experience Implementation Services Market Size by Application (2015-2020) (Million US$)
Table 78. Central & South America CRM and Customer Experience Implementation Services Market Share by Application (2015-2020)
Table 79. Salesforce Company Details
Table 80. Salesforce Business Overview
Table 81. Salesforce Product
Table 82. Salesforce Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 83. Salesforce Recent Development
Table 84. Cognizant Company Details
Table 85. Cognizant Business Overview
Table 86. Cognizant Product
Table 87. Cognizant Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 88. Cognizant Recent Development
Table 89. Ernst & Young Company Details
Table 90. Ernst & Young Business Overview
Table 91. Ernst & Young Product
Table 92. Ernst & Young Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 93. Ernst & Young Recent Development
Table 94. PwC Company Details
Table 95. PwC Business Overview
Table 96. PwC Product
Table 97. PwC Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 98. PwC Recent Development
Table 99. Publicis.Sapient Company Details
Table 100. Publicis.Sapient Business Overview
Table 101. Publicis.Sapient Product
Table 102. Publicis.Sapient Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 103. Publicis.Sapient Recent Development
Table 104. Accenture Company Details
Table 105. Accenture Business Overview
Table 106. Accenture Product
Table 107. Accenture Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 108. Accenture Recent Development
Table 109. HCL Technologies Company Details
Table 110. HCL Technologies Business Overview
Table 111. HCL Technologies Product
Table 112. HCL Technologies Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 113. HCL Technologies Recent Development
Table 114. KPMG Business Overview
Table 115. KPMG Product
Table 116. KPMG Company Details
Table 117. KPMG Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 118. KPMG Recent Development
Table 119. Virtusa Corporation Company Details
Table 120. Virtusa Corporation Business Overview
Table 121. Virtusa Corporation Product
Table 122. Virtusa Corporation Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 123. Virtusa Corporation Recent Development
Table 124. BearingPoint Company Details
Table 125. BearingPoint Business Overview
Table 126. BearingPoint Product
Table 127. BearingPoint Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 128. BearingPoint Recent Development
Table 129. IBM Company Details
Table 130. IBM Business Overview
Table 131. IBM Product
Table 132. IBM Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 133. IBM Recent Development
Table 134. Capgemini Company Details
Table 135. Capgemini Business Overview
Table 136. Capgemini Product
Table 137. Capgemini Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 138. Capgemini Recent Development
Table 139. Deloitte Company Details
Table 140. Deloitte Business Overview
Table 141. Deloitte Product
Table 142. Deloitte Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 143. Deloitte Recent Development
Table 144. NTT Data Company Details
Table 145. NTT Data Business Overview
Table 146. NTT Data Product
Table 147. NTT Data Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 148. NTT Data Recent Development
Table 149. Infosys Company Details
Table 150. Infosys Business Overview
Table 151. Infosys Product
Table 152. Infosys Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 153. Infosys Recent Development
Table 154. Tech Mahindra Company Details
Table 155. Tech Mahindra Business Overview
Table 156. Tech Mahindra Product
Table 157. Tech Mahindra Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 158. Tech Mahindra Recent Development
Table 159. Wipro Company Details
Table 160. Wipro Business Overview
Table 161. Wipro Product
Table 162. Wipro Revenue in CRM and Customer Experience Implementation Services Business (2015-2020) (Million US$)
Table 163. Wipro Recent Development
Table 164. Research Programs/Design for This Report
Table 165. Key Data Information from Secondary Sources
Table 166. Key Data Information from Primary Sources
LIST OF FIGURES
Figure 1. Global CRM and Customer Experience Implementation Services Market Share by Type: 2020 VS 2026
Figure 2. Customized Service Features
Figure 3. Standardized Service Features
Figure 4. Global CRM and Customer Experience Implementation Services Market Share by Application: 2020 VS 2026
Figure 5. SME (Small and Medium Enterprises) Case Studies
Figure 6. Large Enterprise Case Studies
Figure 7. CRM and Customer Experience Implementation Services Report Years Considered
Figure 8. Global CRM and Customer Experience Implementation Services Market Size YoY Growth 2015-2026 (US$ Million)
Figure 9. Global CRM and Customer Experience Implementation Services Market Share by Regions: 2020 VS 2026
Figure 10. Global CRM and Customer Experience Implementation Services Market Share by Regions (2021-2026)
Figure 11. Porter's Five Forces Analysis
Figure 12. Global CRM and Customer Experience Implementation Services Market Share by Players in 2019
Figure 13. Global Top CRM and Customer Experience Implementation Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in CRM and Customer Experience Implementation Services as of 2019
Figure 14. The Top 10 and 5 Players Market Share by CRM and Customer Experience Implementation Services Revenue in 2019
Figure 15. North America CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 16. Europe CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 17. China CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. Japan CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Southeast Asia CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. India CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Central & South America CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Salesforce Total Revenue (US$ Million): 2019 Compared with 2018
Figure 23. Salesforce Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 24. Cognizant Total Revenue (US$ Million): 2019 Compared with 2018
Figure 25. Cognizant Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 26. Ernst & Young Total Revenue (US$ Million): 2019 Compared with 2018
Figure 27. Ernst & Young Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 28. PwC Total Revenue (US$ Million): 2019 Compared with 2018
Figure 29. PwC Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 30. Publicis.Sapient Total Revenue (US$ Million): 2019 Compared with 2018
Figure 31. Publicis.Sapient Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 32. Accenture Total Revenue (US$ Million): 2019 Compared with 2018
Figure 33. Accenture Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 34. HCL Technologies Total Revenue (US$ Million): 2019 Compared with 2018
Figure 35. HCL Technologies Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 36. KPMG Total Revenue (US$ Million): 2019 Compared with 2018
Figure 37. KPMG Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 38. Virtusa Corporation Total Revenue (US$ Million): 2019 Compared with 2018
Figure 39. Virtusa Corporation Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 40. BearingPoint Total Revenue (US$ Million): 2019 Compared with 2018
Figure 41. BearingPoint Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 42. IBM Total Revenue (US$ Million): 2019 Compared with 2018
Figure 43. IBM Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 44. Capgemini Total Revenue (US$ Million): 2019 Compared with 2018
Figure 45. Capgemini Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 46. Deloitte Total Revenue (US$ Million): 2019 Compared with 2018
Figure 47. Deloitte Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 48. NTT Data Total Revenue (US$ Million): 2019 Compared with 2018
Figure 49. NTT Data Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 50. Infosys Total Revenue (US$ Million): 2019 Compared with 2018
Figure 51. Infosys Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 52. Tech Mahindra Total Revenue (US$ Million): 2019 Compared with 2018
Figure 53. Tech Mahindra Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 54. Wipro Total Revenue (US$ Million): 2019 Compared with 2018
Figure 55. Wipro Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 56. Bottom-up and Top-down Approaches for This Report
Figure 57. Data Triangulation
Figure 58. Key Executives Interviewed
Figure 1. Global CRM and Customer Experience Implementation Services Market Share by Type: 2020 VS 2026
Figure 2. Customized Service Features
Figure 3. Standardized Service Features
Figure 4. Global CRM and Customer Experience Implementation Services Market Share by Application: 2020 VS 2026
Figure 5. SME (Small and Medium Enterprises) Case Studies
Figure 6. Large Enterprise Case Studies
Figure 7. CRM and Customer Experience Implementation Services Report Years Considered
Figure 8. Global CRM and Customer Experience Implementation Services Market Size YoY Growth 2015-2026 (US$ Million)
Figure 9. Global CRM and Customer Experience Implementation Services Market Share by Regions: 2020 VS 2026
Figure 10. Global CRM and Customer Experience Implementation Services Market Share by Regions (2021-2026)
Figure 11. Porter's Five Forces Analysis
Figure 12. Global CRM and Customer Experience Implementation Services Market Share by Players in 2019
Figure 13. Global Top CRM and Customer Experience Implementation Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in CRM and Customer Experience Implementation Services as of 2019
Figure 14. The Top 10 and 5 Players Market Share by CRM and Customer Experience Implementation Services Revenue in 2019
Figure 15. North America CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 16. Europe CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 17. China CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. Japan CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Southeast Asia CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. India CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Central & South America CRM and Customer Experience Implementation Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Salesforce Total Revenue (US$ Million): 2019 Compared with 2018
Figure 23. Salesforce Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 24. Cognizant Total Revenue (US$ Million): 2019 Compared with 2018
Figure 25. Cognizant Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 26. Ernst & Young Total Revenue (US$ Million): 2019 Compared with 2018
Figure 27. Ernst & Young Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 28. PwC Total Revenue (US$ Million): 2019 Compared with 2018
Figure 29. PwC Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 30. Publicis.Sapient Total Revenue (US$ Million): 2019 Compared with 2018
Figure 31. Publicis.Sapient Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 32. Accenture Total Revenue (US$ Million): 2019 Compared with 2018
Figure 33. Accenture Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 34. HCL Technologies Total Revenue (US$ Million): 2019 Compared with 2018
Figure 35. HCL Technologies Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 36. KPMG Total Revenue (US$ Million): 2019 Compared with 2018
Figure 37. KPMG Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 38. Virtusa Corporation Total Revenue (US$ Million): 2019 Compared with 2018
Figure 39. Virtusa Corporation Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 40. BearingPoint Total Revenue (US$ Million): 2019 Compared with 2018
Figure 41. BearingPoint Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 42. IBM Total Revenue (US$ Million): 2019 Compared with 2018
Figure 43. IBM Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 44. Capgemini Total Revenue (US$ Million): 2019 Compared with 2018
Figure 45. Capgemini Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 46. Deloitte Total Revenue (US$ Million): 2019 Compared with 2018
Figure 47. Deloitte Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 48. NTT Data Total Revenue (US$ Million): 2019 Compared with 2018
Figure 49. NTT Data Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 50. Infosys Total Revenue (US$ Million): 2019 Compared with 2018
Figure 51. Infosys Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 52. Tech Mahindra Total Revenue (US$ Million): 2019 Compared with 2018
Figure 53. Tech Mahindra Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 54. Wipro Total Revenue (US$ Million): 2019 Compared with 2018
Figure 55. Wipro Revenue Growth Rate in CRM and Customer Experience Implementation Services Business (2015-2020)
Figure 56. Bottom-up and Top-down Approaches for This Report
Figure 57. Data Triangulation
Figure 58. Key Executives Interviewed
