COVID-19 Impact on Global Cloud IT Service Management (ITSM) Market Size, Status and Forecast 2020-2026

September 2020 | 132 pages | ID: CD489C8F574CEN
QYResearch

Abstracts

This report focuses on the global Cloud IT Service Management (ITSM) status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Cloud IT Service Management (ITSM) development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study

• ServiceNow
• HPE
• IBM
• BMC Software
• CA Technologies
• Cherwell Software
• Ivanti
• Citrix Systems
• Hornbill
• Axios Systems
• Efecte
• ManageEngine
• EasyVista
• Atlassian
• Alemba
• SysAid
• Microsoft
• LogMein
• Micro Focus
• Freshworks

Market segment by Type, the product can be split into

• Service Portfolio Management
• Configuration & Change Management
• Operations & Performance Management

Market segment by Application, split into

• BFSI
• IT & Telecommunication
• Retail & Consumer Goods

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

The study objectives of this report are:

• To analyze global Cloud IT Service Management (ITSM) status, future forecast, growth opportunity, key market and key players.
• To present the Cloud IT Service Management (ITSM) development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of Cloud IT Service Management (ITSM) are as follows:

• History Year: 2015-2019
• Base Year: 2019
• Estimated Year: 2020
• Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Cloud IT Service Management (ITSM) Revenue
1.4 Market Analysis by Type
  1.4.1 Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type: 2020 VS 2026
  1.4.2 Service Portfolio Management
  1.4.3 Configuration & Change Management
  1.4.4 Operations & Performance Management
1.5 Market by Application
  1.5.1 Global Cloud IT Service Management (ITSM) Market Share by Application: 2020 VS 2026
  1.5.2 BFSI
  1.5.3 IT & Telecommunication
  1.5.4 Retail & Consumer Goods
1.6 Coronavirus Disease 2019 (Covid-19): Cloud IT Service Management (ITSM) Industry Impact
  1.6.1 How the Covid-19 is Affecting the Cloud IT Service Management (ITSM) Industry
    1.6.1.1 Cloud IT Service Management (ITSM) Business Impact Assessment - Covid-19
    1.6.1.2 Supply Chain Challenges
    1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  1.6.2 Market Trends and Cloud IT Service Management (ITSM) Potential Opportunities in the COVID-19 Landscape
  1.6.3 Measures / Proposal against Covid-19
    1.6.3.1 Government Measures to Combat Covid-19 Impact
    1.6.3.2 Proposal for Cloud IT Service Management (ITSM) Players to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered

2 GLOBAL GROWTH TRENDS BY REGIONS

2.1 Cloud IT Service Management (ITSM) Market Perspective (2015-2026)
2.2 Cloud IT Service Management (ITSM) Growth Trends by Regions
  2.2.1 Cloud IT Service Management (ITSM) Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 Cloud IT Service Management (ITSM) Historic Market Share by Regions (2015-2020)
  2.2.3 Cloud IT Service Management (ITSM) Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Top Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Porter’s Five Forces Analysis
  2.3.5 Cloud IT Service Management (ITSM) Market Growth Strategy
  2.3.6 Primary Interviews with Key Cloud IT Service Management (ITSM) Players (Opinion Leaders)

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top Cloud IT Service Management (ITSM) Players by Market Size
  3.1.1 Global Top Cloud IT Service Management (ITSM) Players by Revenue (2015-2020)
  3.1.2 Global Cloud IT Service Management (ITSM) Revenue Market Share by Players (2015-2020)
  3.1.3 Global Cloud IT Service Management (ITSM) Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Cloud IT Service Management (ITSM) Market Concentration Ratio
  3.2.1 Global Cloud IT Service Management (ITSM) Market Concentration Ratio (CR5 and HHI)
  3.2.2 Global Top 10 and Top 5 Companies by Cloud IT Service Management (ITSM) Revenue in 2019
3.3 Cloud IT Service Management (ITSM) Key Players Head office and Area Served
3.4 Key Players Cloud IT Service Management (ITSM) Product Solution and Service
3.5 Date of Enter into Cloud IT Service Management (ITSM) Market
3.6 Mergers & Acquisitions, Expansion Plans

4 BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global Cloud IT Service Management (ITSM) Historic Market Size by Type (2015-2020)
4.2 Global Cloud IT Service Management (ITSM) Forecasted Market Size by Type (2021-2026)

5 CLOUD IT SERVICE MANAGEMENT (ITSM) BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)
5.2 Global Cloud IT Service Management (ITSM) Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America Cloud IT Service Management (ITSM) Market Size (2015-2020)
6.2 Cloud IT Service Management (ITSM) Key Players in North America (2019-2020)
6.3 North America Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
6.4 North America Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

7 EUROPE

7.1 Europe Cloud IT Service Management (ITSM) Market Size (2015-2020)
7.2 Cloud IT Service Management (ITSM) Key Players in Europe (2019-2020)
7.3 Europe Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
7.4 Europe Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

8 CHINA

8.1 China Cloud IT Service Management (ITSM) Market Size (2015-2020)
8.2 Cloud IT Service Management (ITSM) Key Players in China (2019-2020)
8.3 China Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
8.4 China Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

9 JAPAN

9.1 Japan Cloud IT Service Management (ITSM) Market Size (2015-2020)
9.2 Cloud IT Service Management (ITSM) Key Players in Japan (2019-2020)
9.3 Japan Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
9.4 Japan Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

10 SOUTHEAST ASIA

10.1 Southeast Asia Cloud IT Service Management (ITSM) Market Size (2015-2020)
10.2 Cloud IT Service Management (ITSM) Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
10.4 Southeast Asia Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

11 INDIA

11.1 India Cloud IT Service Management (ITSM) Market Size (2015-2020)
11.2 Cloud IT Service Management (ITSM) Key Players in India (2019-2020)
11.3 India Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
11.4 India Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

12 CENTRAL & SOUTH AMERICA

12.1 Central & South America Cloud IT Service Management (ITSM) Market Size (2015-2020)
12.2 Cloud IT Service Management (ITSM) Key Players in Central & South America (2019-2020)
12.3 Central & South America Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
12.4 Central & South America Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

13 KEY PLAYERS PROFILES

13.1 ServiceNow
  13.1.1 ServiceNow Company Details
  13.1.2 ServiceNow Business Overview and Its Total Revenue
  13.1.3 ServiceNow Cloud IT Service Management (ITSM) Introduction
  13.1.4 ServiceNow Revenue in Cloud IT Service Management (ITSM) Business (2015-2020))
  13.1.5 ServiceNow Recent Development
13.2 HPE
  13.2.1 HPE Company Details
  13.2.2 HPE Business Overview and Its Total Revenue
  13.2.3 HPE Cloud IT Service Management (ITSM) Introduction
  13.2.4 HPE Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  13.2.5 HPE Recent Development
13.3 IBM
  13.3.1 IBM Company Details
  13.3.2 IBM Business Overview and Its Total Revenue
  13.3.3 IBM Cloud IT Service Management (ITSM) Introduction
  13.3.4 IBM Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  13.3.5 IBM Recent Development
13.4 BMC Software
  13.4.1 BMC Software Company Details
  13.4.2 BMC Software Business Overview and Its Total Revenue
  13.4.3 BMC Software Cloud IT Service Management (ITSM) Introduction
  13.4.4 BMC Software Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  13.4.5 BMC Software Recent Development
13.5 CA Technologies
  13.5.1 CA Technologies Company Details
  13.5.2 CA Technologies Business Overview and Its Total Revenue
  13.5.3 CA Technologies Cloud IT Service Management (ITSM) Introduction
  13.5.4 CA Technologies Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  13.5.5 CA Technologies Recent Development
13.6 Cherwell Software
  13.6.1 Cherwell Software Company Details
  13.6.2 Cherwell Software Business Overview and Its Total Revenue
  13.6.3 Cherwell Software Cloud IT Service Management (ITSM) Introduction
  13.6.4 Cherwell Software Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  13.6.5 Cherwell Software Recent Development
13.7 Ivanti
  13.7.1 Ivanti Company Details
  13.7.2 Ivanti Business Overview and Its Total Revenue
  13.7.3 Ivanti Cloud IT Service Management (ITSM) Introduction
  13.7.4 Ivanti Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  13.7.5 Ivanti Recent Development
13.8 Citrix Systems
  13.8.1 Citrix Systems Company Details
  13.8.2 Citrix Systems Business Overview and Its Total Revenue
  13.8.3 Citrix Systems Cloud IT Service Management (ITSM) Introduction
  13.8.4 Citrix Systems Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  13.8.5 Citrix Systems Recent Development
13.9 Hornbill
  13.9.1 Hornbill Company Details
  13.9.2 Hornbill Business Overview and Its Total Revenue
  13.9.3 Hornbill Cloud IT Service Management (ITSM) Introduction
  13.9.4 Hornbill Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  13.9.5 Hornbill Recent Development
13.10 Axios Systems
  13.10.1 Axios Systems Company Details
  13.10.2 Axios Systems Business Overview and Its Total Revenue
  13.10.3 Axios Systems Cloud IT Service Management (ITSM) Introduction
  13.10.4 Axios Systems Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  13.10.5 Axios Systems Recent Development
13.11 Efecte
  10.11.1 Efecte Company Details
  10.11.2 Efecte Business Overview and Its Total Revenue
  10.11.3 Efecte Cloud IT Service Management (ITSM) Introduction
  10.11.4 Efecte Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  10.11.5 Efecte Recent Development
13.12 ManageEngine
  10.12.1 ManageEngine Company Details
  10.12.2 ManageEngine Business Overview and Its Total Revenue
  10.12.3 ManageEngine Cloud IT Service Management (ITSM) Introduction
  10.12.4 ManageEngine Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  10.12.5 ManageEngine Recent Development
13.13 EasyVista
  10.13.1 EasyVista Company Details
  10.13.2 EasyVista Business Overview and Its Total Revenue
  10.13.3 EasyVista Cloud IT Service Management (ITSM) Introduction
  10.13.4 EasyVista Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  10.13.5 EasyVista Recent Development
13.14 Atlassian
  10.14.1 Atlassian Company Details
  10.14.2 Atlassian Business Overview and Its Total Revenue
  10.14.3 Atlassian Cloud IT Service Management (ITSM) Introduction
  10.14.4 Atlassian Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  10.14.5 Atlassian Recent Development
13.15 Alemba
  10.15.1 Alemba Company Details
  10.15.2 Alemba Business Overview and Its Total Revenue
  10.15.3 Alemba Cloud IT Service Management (ITSM) Introduction
  10.15.4 Alemba Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  10.15.5 Alemba Recent Development
13.16 SysAid
  10.16.1 SysAid Company Details
  10.16.2 SysAid Business Overview and Its Total Revenue
  10.16.3 SysAid Cloud IT Service Management (ITSM) Introduction
  10.16.4 SysAid Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  10.16.5 SysAid Recent Development
13.17 Microsoft
  10.17.1 Microsoft Company Details
  10.17.2 Microsoft Business Overview and Its Total Revenue
  10.17.3 Microsoft Cloud IT Service Management (ITSM) Introduction
  10.17.4 Microsoft Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  10.17.5 Microsoft Recent Development
13.18 LogMein
  10.18.1 LogMein Company Details
  10.18.2 LogMein Business Overview and Its Total Revenue
  10.18.3 LogMein Cloud IT Service Management (ITSM) Introduction
  10.18.4 LogMein Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  10.18.5 LogMein Recent Development
13.19 Micro Focus
  10.19.1 Micro Focus Company Details
  10.19.2 Micro Focus Business Overview and Its Total Revenue
  10.19.3 Micro Focus Cloud IT Service Management (ITSM) Introduction
  10.19.4 Micro Focus Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  10.19.5 Micro Focus Recent Development
13.20 Freshworks
  10.20.1 Freshworks Company Details
  10.20.2 Freshworks Business Overview and Its Total Revenue
  10.20.3 Freshworks Cloud IT Service Management (ITSM) Introduction
  10.20.4 Freshworks Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  10.20.5 Freshworks Recent Development

14 ANALYST'S VIEWPOINTS/CONCLUSIONS

15 APPENDIX

15.1 Research Methodology
  15.1.1 Methodology/Research Approach
  15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. Cloud IT Service Management (ITSM) Key Market Segments
Table 2. Key Players Covered: Ranking by Cloud IT Service Management (ITSM) Revenue
Table 3. Ranking of Global Top Cloud IT Service Management (ITSM) Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Service Portfolio Management
Table 6. Key Players of Configuration & Change Management
Table 7. Key Players of Operations & Performance Management
Table 8. COVID-19 Impact Global Market: (Four Cloud IT Service Management (ITSM) Market Size Forecast Scenarios)
Table 9. Opportunities and Trends for Cloud IT Service Management (ITSM) Players in the COVID-19 Landscape
Table 10. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 11. Key Regions/Countries Measures against Covid-19 Impact
Table 12. Proposal for Cloud IT Service Management (ITSM) Players to Combat Covid-19 Impact
Table 13. Global Cloud IT Service Management (ITSM) Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 14. Global Cloud IT Service Management (ITSM) Market Size by Regions (US$ Million): 2020 VS 2026
Table 15. Global Cloud IT Service Management (ITSM) Market Size by Regions (2015-2020) (US$ Million)
Table 16. Global Cloud IT Service Management (ITSM) Market Share by Regions (2015-2020)
Table 17. Global Cloud IT Service Management (ITSM) Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 18. Global Cloud IT Service Management (ITSM) Market Share by Regions (2021-2026)
Table 19. Market Top Trends
Table 20. Key Drivers: Impact Analysis
Table 21. Key Challenges
Table 22. Cloud IT Service Management (ITSM) Market Growth Strategy
Table 23. Main Points Interviewed from Key Cloud IT Service Management (ITSM) Players
Table 24. Global Cloud IT Service Management (ITSM) Revenue by Players (2015-2020) (Million US$)
Table 25. Global Cloud IT Service Management (ITSM) Market Share by Players (2015-2020)
Table 26. Global Top Cloud IT Service Management (ITSM) Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Cloud IT Service Management (ITSM) as of 2019)
Table 27. Global Cloud IT Service Management (ITSM) by Players Market Concentration Ratio (CR5 and HHI)
Table 28. Key Players Headquarters and Area Served
Table 29. Key Players Cloud IT Service Management (ITSM) Product Solution and Service
Table 30. Date of Enter into Cloud IT Service Management (ITSM) Market
Table 31. Mergers & Acquisitions, Expansion Plans
Table 32. Global Cloud IT Service Management (ITSM) Market Size by Type (2015-2020) (Million US$)
Table 33. Global Cloud IT Service Management (ITSM) Market Size Share by Type (2015-2020)
Table 34. Global Cloud IT Service Management (ITSM) Revenue Market Share by Type (2021-2026)
Table 35. Global Cloud IT Service Management (ITSM) Market Size Share by Application (2015-2020)
Table 36. Global Cloud IT Service Management (ITSM) Market Size by Application (2015-2020) (Million US$)
Table 37. Global Cloud IT Service Management (ITSM) Market Size Share by Application (2021-2026)
Table 38. North America Key Players Cloud IT Service Management (ITSM) Revenue (2019-2020) (Million US$)
Table 39. North America Key Players Cloud IT Service Management (ITSM) Market Share (2019-2020)
Table 40. North America Cloud IT Service Management (ITSM) Market Size by Type (2015-2020) (Million US$)
Table 41. North America Cloud IT Service Management (ITSM) Market Share by Type (2015-2020)
Table 42. North America Cloud IT Service Management (ITSM) Market Size by Application (2015-2020) (Million US$)
Table 43. North America Cloud IT Service Management (ITSM) Market Share by Application (2015-2020)
Table 44. Europe Key Players Cloud IT Service Management (ITSM) Revenue (2019-2020) (Million US$)
Table 45. Europe Key Players Cloud IT Service Management (ITSM) Market Share (2019-2020)
Table 46. Europe Cloud IT Service Management (ITSM) Market Size by Type (2015-2020) (Million US$)
Table 47. Europe Cloud IT Service Management (ITSM) Market Share by Type (2015-2020)
Table 48. Europe Cloud IT Service Management (ITSM) Market Size by Application (2015-2020) (Million US$)
Table 49. Europe Cloud IT Service Management (ITSM) Market Share by Application (2015-2020)
Table 50. China Key Players Cloud IT Service Management (ITSM) Revenue (2019-2020) (Million US$)
Table 51. China Key Players Cloud IT Service Management (ITSM) Market Share (2019-2020)
Table 52. China Cloud IT Service Management (ITSM) Market Size by Type (2015-2020) (Million US$)
Table 53. China Cloud IT Service Management (ITSM) Market Share by Type (2015-2020)
Table 54. China Cloud IT Service Management (ITSM) Market Size by Application (2015-2020) (Million US$)
Table 55. China Cloud IT Service Management (ITSM) Market Share by Application (2015-2020)
Table 56. Japan Key Players Cloud IT Service Management (ITSM) Revenue (2019-2020) (Million US$)
Table 57. Japan Key Players Cloud IT Service Management (ITSM) Market Share (2019-2020)
Table 58. Japan Cloud IT Service Management (ITSM) Market Size by Type (2015-2020) (Million US$)
Table 59. Japan Cloud IT Service Management (ITSM) Market Share by Type (2015-2020)
Table 60. Japan Cloud IT Service Management (ITSM) Market Size by Application (2015-2020) (Million US$)
Table 61. Japan Cloud IT Service Management (ITSM) Market Share by Application (2015-2020)
Table 62. Southeast Asia Key Players Cloud IT Service Management (ITSM) Revenue (2019-2020) (Million US$)
Table 63. Southeast Asia Key Players Cloud IT Service Management (ITSM) Market Share (2019-2020)
Table 64. Southeast Asia Cloud IT Service Management (ITSM) Market Size by Type (2015-2020) (Million US$)
Table 65. Southeast Asia Cloud IT Service Management (ITSM) Market Share by Type (2015-2020)
Table 66. Southeast Asia Cloud IT Service Management (ITSM) Market Size by Application (2015-2020) (Million US$)
Table 67. Southeast Asia Cloud IT Service Management (ITSM) Market Share by Application (2015-2020)
Table 68. India Key Players Cloud IT Service Management (ITSM) Revenue (2019-2020) (Million US$)
Table 69. India Key Players Cloud IT Service Management (ITSM) Market Share (2019-2020)
Table 70. India Cloud IT Service Management (ITSM) Market Size by Type (2015-2020) (Million US$)
Table 71. India Cloud IT Service Management (ITSM) Market Share by Type (2015-2020)
Table 72. India Cloud IT Service Management (ITSM) Market Size by Application (2015-2020) (Million US$)
Table 73. India Cloud IT Service Management (ITSM) Market Share by Application (2015-2020)
Table 74. Central & South America Key Players Cloud IT Service Management (ITSM) Revenue (2019-2020) (Million US$)
Table 75. Central & South America Key Players Cloud IT Service Management (ITSM) Market Share (2019-2020)
Table 76. Central & South America Cloud IT Service Management (ITSM) Market Size by Type (2015-2020) (Million US$)
Table 77. Central & South America Cloud IT Service Management (ITSM) Market Share by Type (2015-2020)
Table 78. Central & South America Cloud IT Service Management (ITSM) Market Size by Application (2015-2020) (Million US$)
Table 79. Central & South America Cloud IT Service Management (ITSM) Market Share by Application (2015-2020)
Table 80. ServiceNow Company Details
Table 81. ServiceNow Business Overview
Table 82. ServiceNow Product
Table 83. ServiceNow Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 84. ServiceNow Recent Development
Table 85. HPE Company Details
Table 86. HPE Business Overview
Table 87. HPE Product
Table 88. HPE Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 89. HPE Recent Development
Table 90. IBM Company Details
Table 91. IBM Business Overview
Table 92. IBM Product
Table 93. IBM Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 94. IBM Recent Development
Table 95. BMC Software Company Details
Table 96. BMC Software Business Overview
Table 97. BMC Software Product
Table 98. BMC Software Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 99. BMC Software Recent Development
Table 100. CA Technologies Company Details
Table 101. CA Technologies Business Overview
Table 102. CA Technologies Product
Table 103. CA Technologies Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 104. CA Technologies Recent Development
Table 105. Cherwell Software Company Details
Table 106. Cherwell Software Business Overview
Table 107. Cherwell Software Product
Table 108. Cherwell Software Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 109. Cherwell Software Recent Development
Table 110. Ivanti Company Details
Table 111. Ivanti Business Overview
Table 112. Ivanti Product
Table 113. Ivanti Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 114. Ivanti Recent Development
Table 115. Citrix Systems Business Overview
Table 116. Citrix Systems Product
Table 117. Citrix Systems Company Details
Table 118. Citrix Systems Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 119. Citrix Systems Recent Development
Table 120. Hornbill Company Details
Table 121. Hornbill Business Overview
Table 122. Hornbill Product
Table 123. Hornbill Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 124. Hornbill Recent Development
Table 125. Axios Systems Company Details
Table 126. Axios Systems Business Overview
Table 127. Axios Systems Product
Table 128. Axios Systems Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 129. Axios Systems Recent Development
Table 130. Efecte Company Details
Table 131. Efecte Business Overview
Table 132. Efecte Product
Table 133. Efecte Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 134. Efecte Recent Development
Table 135. ManageEngine Company Details
Table 136. ManageEngine Business Overview
Table 137. ManageEngine Product
Table 138. ManageEngine Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 139. ManageEngine Recent Development
Table 140. EasyVista Company Details
Table 141. EasyVista Business Overview
Table 142. EasyVista Product
Table 143. EasyVista Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 144. EasyVista Recent Development
Table 145. Atlassian Company Details
Table 146. Atlassian Business Overview
Table 147. Atlassian Product
Table 148. Atlassian Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 149. Atlassian Recent Development
Table 150. Alemba Company Details
Table 151. Alemba Business Overview
Table 152. Alemba Product
Table 153. Alemba Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 154. Alemba Recent Development
Table 155. SysAid Company Details
Table 156. SysAid Business Overview
Table 157. SysAid Product
Table 158. SysAid Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 159. SysAid Recent Development
Table 160. Microsoft Company Details
Table 161. Microsoft Business Overview
Table 162. Microsoft Product
Table 163. Microsoft Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 164. Microsoft Recent Development
Table 165. LogMein Company Details
Table 166. LogMein Business Overview
Table 167. LogMein Product
Table 168. LogMein Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 169. LogMein Recent Development
Table 170. Micro Focus Company Details
Table 171. Micro Focus Business Overview
Table 172. Micro Focus Product
Table 173. Micro Focus Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 174. Micro Focus Recent Development
Table 175. Freshworks Company Details
Table 176. Freshworks Business Overview
Table 177. Freshworks Product
Table 178. Freshworks Revenue in Cloud IT Service Management (ITSM) Business (2015-2020) (Million US$)
Table 179. Freshworks Recent Development
Table 180. Research Programs/Design for This Report
Table 181. Key Data Information from Secondary Sources
Table 182. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global Cloud IT Service Management (ITSM) Market Share by Type: 2020 VS 2026
Figure 2. Service Portfolio Management Features
Figure 3. Configuration & Change Management Features
Figure 4. Operations & Performance Management Features
Figure 5. Global Cloud IT Service Management (ITSM) Market Share by Application: 2020 VS 2026
Figure 6. BFSI Case Studies
Figure 7. IT & Telecommunication Case Studies
Figure 8. Retail & Consumer Goods Case Studies
Figure 9. Cloud IT Service Management (ITSM) Report Years Considered
Figure 10. Global Cloud IT Service Management (ITSM) Market Size YoY Growth 2015-2026 (US$ Million)
Figure 11. Global Cloud IT Service Management (ITSM) Market Share by Regions: 2020 VS 2026
Figure 12. Global Cloud IT Service Management (ITSM) Market Share by Regions (2021-2026)
Figure 13. Porter's Five Forces Analysis
Figure 14. Global Cloud IT Service Management (ITSM) Market Share by Players in 2019
Figure 15. Global Top Cloud IT Service Management (ITSM) Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Cloud IT Service Management (ITSM) as of 2019
Figure 16. The Top 10 and 5 Players Market Share by Cloud IT Service Management (ITSM) Revenue in 2019
Figure 17. North America Cloud IT Service Management (ITSM) Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. Europe Cloud IT Service Management (ITSM) Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. China Cloud IT Service Management (ITSM) Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. Japan Cloud IT Service Management (ITSM) Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Southeast Asia Cloud IT Service Management (ITSM) Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. India Cloud IT Service Management (ITSM) Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. Central & South America Cloud IT Service Management (ITSM) Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. ServiceNow Total Revenue (US$ Million): 2019 Compared with 2018
Figure 25. ServiceNow Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 26. HPE Total Revenue (US$ Million): 2019 Compared with 2018
Figure 27. HPE Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 28. IBM Total Revenue (US$ Million): 2019 Compared with 2018
Figure 29. IBM Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 30. BMC Software Total Revenue (US$ Million): 2019 Compared with 2018
Figure 31. BMC Software Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 32. CA Technologies Total Revenue (US$ Million): 2019 Compared with 2018
Figure 33. CA Technologies Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 34. Cherwell Software Total Revenue (US$ Million): 2019 Compared with 2018
Figure 35. Cherwell Software Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 36. Ivanti Total Revenue (US$ Million): 2019 Compared with 2018
Figure 37. Ivanti Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 38. Citrix Systems Total Revenue (US$ Million): 2019 Compared with 2018
Figure 39. Citrix Systems Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 40. Hornbill Total Revenue (US$ Million): 2019 Compared with 2018
Figure 41. Hornbill Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 42. Axios Systems Total Revenue (US$ Million): 2019 Compared with 2018
Figure 43. Axios Systems Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 44. Efecte Total Revenue (US$ Million): 2019 Compared with 2018
Figure 45. Efecte Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 46. ManageEngine Total Revenue (US$ Million): 2019 Compared with 2018
Figure 47. ManageEngine Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 48. EasyVista Total Revenue (US$ Million): 2019 Compared with 2018
Figure 49. EasyVista Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 50. Atlassian Total Revenue (US$ Million): 2019 Compared with 2018
Figure 51. Atlassian Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 52. Alemba Total Revenue (US$ Million): 2019 Compared with 2018
Figure 53. Alemba Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 54. SysAid Total Revenue (US$ Million): 2019 Compared with 2018
Figure 55. SysAid Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 56. Microsoft Total Revenue (US$ Million): 2019 Compared with 2018
Figure 57. Microsoft Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 58. LogMein Total Revenue (US$ Million): 2019 Compared with 2018
Figure 59. LogMein Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 60. Micro Focus Total Revenue (US$ Million): 2019 Compared with 2018
Figure 61. Micro Focus Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 62. Freshworks Total Revenue (US$ Million): 2019 Compared with 2018
Figure 63. Freshworks Revenue Growth Rate in Cloud IT Service Management (ITSM) Business (2015-2020)
Figure 64. Bottom-up and Top-down Approaches for This Report
Figure 65. Data Triangulation
Figure 66. Key Executives Interviewed