COVID-19 Impact on Global BPM Services Market Size, Status and Forecast 2020-2026

August 2020 | 98 pages | ID: C6C7857B56FDEN
QYResearch

Abstracts

This report focuses on the global BPM Services status, future forecast, growth opportunity, key market and key players. The study objectives are to present the BPM Services development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study

• Comidor
• BOC
• Dtiers
• Virtusa
• Byrne
• Mindtree
• TCS
• HCL
• NIIT
• IBM
• SAP
• Pega

Market segment by Type, the product can be split into

• Cloud-based
• On Premise

Market segment by Application, split into

• Large Enterprise
• Small And Medium Enterprise

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

The study objectives of this report are:

• To analyze global BPM Services status, future forecast, growth opportunity, key market and key players.
• To present the BPM Services development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of BPM Services are as follows:

• History Year: 2015-2019
• Base Year: 2019
• Estimated Year: 2020
• Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by BPM Services Revenue
1.4 Market Analysis by Type
  1.4.1 Global BPM Services Market Size Growth Rate by Type: 2020 VS 2026
  1.4.2 Cloud-based
  1.4.3 On Premise
1.5 Market by Application
  1.5.1 Global BPM Services Market Share by Application: 2020 VS 2026
  1.5.2 Large Enterprise
  1.5.3 Small And Medium Enterprise
1.6 Coronavirus Disease 2019 (Covid-19): BPM Services Industry Impact
  1.6.1 How the Covid-19 is Affecting the BPM Services Industry
    1.6.1.1 BPM Services Business Impact Assessment - Covid-19
    1.6.1.2 Supply Chain Challenges
    1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  1.6.2 Market Trends and BPM Services Potential Opportunities in the COVID-19 Landscape
  1.6.3 Measures / Proposal against Covid-19
    1.6.3.1 Government Measures to Combat Covid-19 Impact
    1.6.3.2 Proposal for BPM Services Players to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered

2 GLOBAL GROWTH TRENDS BY REGIONS

2.1 BPM Services Market Perspective (2015-2026)
2.2 BPM Services Growth Trends by Regions
  2.2.1 BPM Services Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 BPM Services Historic Market Share by Regions (2015-2020)
  2.2.3 BPM Services Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Top Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Porter’s Five Forces Analysis
  2.3.5 BPM Services Market Growth Strategy
  2.3.6 Primary Interviews with Key BPM Services Players (Opinion Leaders)

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top BPM Services Players by Market Size
  3.1.1 Global Top BPM Services Players by Revenue (2015-2020)
  3.1.2 Global BPM Services Revenue Market Share by Players (2015-2020)
  3.1.3 Global BPM Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global BPM Services Market Concentration Ratio
  3.2.1 Global BPM Services Market Concentration Ratio (CR5 and HHI)
  3.2.2 Global Top 10 and Top 5 Companies by BPM Services Revenue in 2019
3.3 BPM Services Key Players Head office and Area Served
3.4 Key Players BPM Services Product Solution and Service
3.5 Date of Enter into BPM Services Market
3.6 Mergers & Acquisitions, Expansion Plans

4 BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global BPM Services Historic Market Size by Type (2015-2020)
4.2 Global BPM Services Forecasted Market Size by Type (2021-2026)

5 BPM SERVICES BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global BPM Services Market Size by Application (2015-2020)
5.2 Global BPM Services Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America BPM Services Market Size (2015-2020)
6.2 BPM Services Key Players in North America (2019-2020)
6.3 North America BPM Services Market Size by Type (2015-2020)
6.4 North America BPM Services Market Size by Application (2015-2020)

7 EUROPE

7.1 Europe BPM Services Market Size (2015-2020)
7.2 BPM Services Key Players in Europe (2019-2020)
7.3 Europe BPM Services Market Size by Type (2015-2020)
7.4 Europe BPM Services Market Size by Application (2015-2020)

8 CHINA

8.1 China BPM Services Market Size (2015-2020)
8.2 BPM Services Key Players in China (2019-2020)
8.3 China BPM Services Market Size by Type (2015-2020)
8.4 China BPM Services Market Size by Application (2015-2020)

9 JAPAN

9.1 Japan BPM Services Market Size (2015-2020)
9.2 BPM Services Key Players in Japan (2019-2020)
9.3 Japan BPM Services Market Size by Type (2015-2020)
9.4 Japan BPM Services Market Size by Application (2015-2020)

10 SOUTHEAST ASIA

10.1 Southeast Asia BPM Services Market Size (2015-2020)
10.2 BPM Services Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia BPM Services Market Size by Type (2015-2020)
10.4 Southeast Asia BPM Services Market Size by Application (2015-2020)

11 INDIA

11.1 India BPM Services Market Size (2015-2020)
11.2 BPM Services Key Players in India (2019-2020)
11.3 India BPM Services Market Size by Type (2015-2020)
11.4 India BPM Services Market Size by Application (2015-2020)

12 CENTRAL & SOUTH AMERICA

12.1 Central & South America BPM Services Market Size (2015-2020)
12.2 BPM Services Key Players in Central & South America (2019-2020)
12.3 Central & South America BPM Services Market Size by Type (2015-2020)
12.4 Central & South America BPM Services Market Size by Application (2015-2020)

13 KEY PLAYERS PROFILES

13.1 Comidor
  13.1.1 Comidor Company Details
  13.1.2 Comidor Business Overview and Its Total Revenue
  13.1.3 Comidor BPM Services Introduction
  13.1.4 Comidor Revenue in BPM Services Business (2015-2020))
  13.1.5 Comidor Recent Development
13.2 BOC
  13.2.1 BOC Company Details
  13.2.2 BOC Business Overview and Its Total Revenue
  13.2.3 BOC BPM Services Introduction
  13.2.4 BOC Revenue in BPM Services Business (2015-2020)
  13.2.5 BOC Recent Development
13.3 Dtiers
  13.3.1 Dtiers Company Details
  13.3.2 Dtiers Business Overview and Its Total Revenue
  13.3.3 Dtiers BPM Services Introduction
  13.3.4 Dtiers Revenue in BPM Services Business (2015-2020)
  13.3.5 Dtiers Recent Development
13.4 Virtusa
  13.4.1 Virtusa Company Details
  13.4.2 Virtusa Business Overview and Its Total Revenue
  13.4.3 Virtusa BPM Services Introduction
  13.4.4 Virtusa Revenue in BPM Services Business (2015-2020)
  13.4.5 Virtusa Recent Development
13.5 Byrne
  13.5.1 Byrne Company Details
  13.5.2 Byrne Business Overview and Its Total Revenue
  13.5.3 Byrne BPM Services Introduction
  13.5.4 Byrne Revenue in BPM Services Business (2015-2020)
  13.5.5 Byrne Recent Development
13.6 Mindtree
  13.6.1 Mindtree Company Details
  13.6.2 Mindtree Business Overview and Its Total Revenue
  13.6.3 Mindtree BPM Services Introduction
  13.6.4 Mindtree Revenue in BPM Services Business (2015-2020)
  13.6.5 Mindtree Recent Development
13.7 TCS
  13.7.1 TCS Company Details
  13.7.2 TCS Business Overview and Its Total Revenue
  13.7.3 TCS BPM Services Introduction
  13.7.4 TCS Revenue in BPM Services Business (2015-2020)
  13.7.5 TCS Recent Development
13.8 HCL
  13.8.1 HCL Company Details
  13.8.2 HCL Business Overview and Its Total Revenue
  13.8.3 HCL BPM Services Introduction
  13.8.4 HCL Revenue in BPM Services Business (2015-2020)
  13.8.5 HCL Recent Development
13.9 NIIT
  13.9.1 NIIT Company Details
  13.9.2 NIIT Business Overview and Its Total Revenue
  13.9.3 NIIT BPM Services Introduction
  13.9.4 NIIT Revenue in BPM Services Business (2015-2020)
  13.9.5 NIIT Recent Development
13.10 IBM
  13.10.1 IBM Company Details
  13.10.2 IBM Business Overview and Its Total Revenue
  13.10.3 IBM BPM Services Introduction
  13.10.4 IBM Revenue in BPM Services Business (2015-2020)
  13.10.5 IBM Recent Development
13.11 SAP
  10.11.1 SAP Company Details
  10.11.2 SAP Business Overview and Its Total Revenue
  10.11.3 SAP BPM Services Introduction
  10.11.4 SAP Revenue in BPM Services Business (2015-2020)
  10.11.5 SAP Recent Development
13.12 Pega
  10.12.1 Pega Company Details
  10.12.2 Pega Business Overview and Its Total Revenue
  10.12.3 Pega BPM Services Introduction
  10.12.4 Pega Revenue in BPM Services Business (2015-2020)
  10.12.5 Pega Recent Development

14 ANALYST'S VIEWPOINTS/CONCLUSIONS

15 APPENDIX

15.1 Research Methodology
  15.1.1 Methodology/Research Approach
  15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. BPM Services Key Market Segments
Table 2. Key Players Covered: Ranking by BPM Services Revenue
Table 3. Ranking of Global Top BPM Services Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global BPM Services Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Cloud-based
Table 6. Key Players of On Premise
Table 7. COVID-19 Impact Global Market: (Four BPM Services Market Size Forecast Scenarios)
Table 8. Opportunities and Trends for BPM Services Players in the COVID-19 Landscape
Table 9. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 10. Key Regions/Countries Measures against Covid-19 Impact
Table 11. Proposal for BPM Services Players to Combat Covid-19 Impact
Table 12. Global BPM Services Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 13. Global BPM Services Market Size by Regions (US$ Million): 2020 VS 2026
Table 14. Global BPM Services Market Size by Regions (2015-2020) (US$ Million)
Table 15. Global BPM Services Market Share by Regions (2015-2020)
Table 16. Global BPM Services Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 17. Global BPM Services Market Share by Regions (2021-2026)
Table 18. Market Top Trends
Table 19. Key Drivers: Impact Analysis
Table 20. Key Challenges
Table 21. BPM Services Market Growth Strategy
Table 22. Main Points Interviewed from Key BPM Services Players
Table 23. Global BPM Services Revenue by Players (2015-2020) (Million US$)
Table 24. Global BPM Services Market Share by Players (2015-2020)
Table 25. Global Top BPM Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in BPM Services as of 2019)
Table 26. Global BPM Services by Players Market Concentration Ratio (CR5 and HHI)
Table 27. Key Players Headquarters and Area Served
Table 28. Key Players BPM Services Product Solution and Service
Table 29. Date of Enter into BPM Services Market
Table 30. Mergers & Acquisitions, Expansion Plans
Table 31. Global BPM Services Market Size by Type (2015-2020) (Million US$)
Table 32. Global BPM Services Market Size Share by Type (2015-2020)
Table 33. Global BPM Services Revenue Market Share by Type (2021-2026)
Table 34. Global BPM Services Market Size Share by Application (2015-2020)
Table 35. Global BPM Services Market Size by Application (2015-2020) (Million US$)
Table 36. Global BPM Services Market Size Share by Application (2021-2026)
Table 37. North America Key Players BPM Services Revenue (2019-2020) (Million US$)
Table 38. North America Key Players BPM Services Market Share (2019-2020)
Table 39. North America BPM Services Market Size by Type (2015-2020) (Million US$)
Table 40. North America BPM Services Market Share by Type (2015-2020)
Table 41. North America BPM Services Market Size by Application (2015-2020) (Million US$)
Table 42. North America BPM Services Market Share by Application (2015-2020)
Table 43. Europe Key Players BPM Services Revenue (2019-2020) (Million US$)
Table 44. Europe Key Players BPM Services Market Share (2019-2020)
Table 45. Europe BPM Services Market Size by Type (2015-2020) (Million US$)
Table 46. Europe BPM Services Market Share by Type (2015-2020)
Table 47. Europe BPM Services Market Size by Application (2015-2020) (Million US$)
Table 48. Europe BPM Services Market Share by Application (2015-2020)
Table 49. China Key Players BPM Services Revenue (2019-2020) (Million US$)
Table 50. China Key Players BPM Services Market Share (2019-2020)
Table 51. China BPM Services Market Size by Type (2015-2020) (Million US$)
Table 52. China BPM Services Market Share by Type (2015-2020)
Table 53. China BPM Services Market Size by Application (2015-2020) (Million US$)
Table 54. China BPM Services Market Share by Application (2015-2020)
Table 55. Japan Key Players BPM Services Revenue (2019-2020) (Million US$)
Table 56. Japan Key Players BPM Services Market Share (2019-2020)
Table 57. Japan BPM Services Market Size by Type (2015-2020) (Million US$)
Table 58. Japan BPM Services Market Share by Type (2015-2020)
Table 59. Japan BPM Services Market Size by Application (2015-2020) (Million US$)
Table 60. Japan BPM Services Market Share by Application (2015-2020)
Table 61. Southeast Asia Key Players BPM Services Revenue (2019-2020) (Million US$)
Table 62. Southeast Asia Key Players BPM Services Market Share (2019-2020)
Table 63. Southeast Asia BPM Services Market Size by Type (2015-2020) (Million US$)
Table 64. Southeast Asia BPM Services Market Share by Type (2015-2020)
Table 65. Southeast Asia BPM Services Market Size by Application (2015-2020) (Million US$)
Table 66. Southeast Asia BPM Services Market Share by Application (2015-2020)
Table 67. India Key Players BPM Services Revenue (2019-2020) (Million US$)
Table 68. India Key Players BPM Services Market Share (2019-2020)
Table 69. India BPM Services Market Size by Type (2015-2020) (Million US$)
Table 70. India BPM Services Market Share by Type (2015-2020)
Table 71. India BPM Services Market Size by Application (2015-2020) (Million US$)
Table 72. India BPM Services Market Share by Application (2015-2020)
Table 73. Central & South America Key Players BPM Services Revenue (2019-2020) (Million US$)
Table 74. Central & South America Key Players BPM Services Market Share (2019-2020)
Table 75. Central & South America BPM Services Market Size by Type (2015-2020) (Million US$)
Table 76. Central & South America BPM Services Market Share by Type (2015-2020)
Table 77. Central & South America BPM Services Market Size by Application (2015-2020) (Million US$)
Table 78. Central & South America BPM Services Market Share by Application (2015-2020)
Table 79. Comidor Company Details
Table 80. Comidor Business Overview
Table 81. Comidor Product
Table 82. Comidor Revenue in BPM Services Business (2015-2020) (Million US$)
Table 83. Comidor Recent Development
Table 84. BOC Company Details
Table 85. BOC Business Overview
Table 86. BOC Product
Table 87. BOC Revenue in BPM Services Business (2015-2020) (Million US$)
Table 88. BOC Recent Development
Table 89. Dtiers Company Details
Table 90. Dtiers Business Overview
Table 91. Dtiers Product
Table 92. Dtiers Revenue in BPM Services Business (2015-2020) (Million US$)
Table 93. Dtiers Recent Development
Table 94. Virtusa Company Details
Table 95. Virtusa Business Overview
Table 96. Virtusa Product
Table 97. Virtusa Revenue in BPM Services Business (2015-2020) (Million US$)
Table 98. Virtusa Recent Development
Table 99. Byrne Company Details
Table 100. Byrne Business Overview
Table 101. Byrne Product
Table 102. Byrne Revenue in BPM Services Business (2015-2020) (Million US$)
Table 103. Byrne Recent Development
Table 104. Mindtree Company Details
Table 105. Mindtree Business Overview
Table 106. Mindtree Product
Table 107. Mindtree Revenue in BPM Services Business (2015-2020) (Million US$)
Table 108. Mindtree Recent Development
Table 109. TCS Company Details
Table 110. TCS Business Overview
Table 111. TCS Product
Table 112. TCS Revenue in BPM Services Business (2015-2020) (Million US$)
Table 113. TCS Recent Development
Table 114. HCL Business Overview
Table 115. HCL Product
Table 116. HCL Company Details
Table 117. HCL Revenue in BPM Services Business (2015-2020) (Million US$)
Table 118. HCL Recent Development
Table 119. NIIT Company Details
Table 120. NIIT Business Overview
Table 121. NIIT Product
Table 122. NIIT Revenue in BPM Services Business (2015-2020) (Million US$)
Table 123. NIIT Recent Development
Table 124. IBM Company Details
Table 125. IBM Business Overview
Table 126. IBM Product
Table 127. IBM Revenue in BPM Services Business (2015-2020) (Million US$)
Table 128. IBM Recent Development
Table 129. SAP Company Details
Table 130. SAP Business Overview
Table 131. SAP Product
Table 132. SAP Revenue in BPM Services Business (2015-2020) (Million US$)
Table 133. SAP Recent Development
Table 134. Pega Company Details
Table 135. Pega Business Overview
Table 136. Pega Product
Table 137. Pega Revenue in BPM Services Business (2015-2020) (Million US$)
Table 138. Pega Recent Development
Table 139. Research Programs/Design for This Report
Table 140. Key Data Information from Secondary Sources
Table 141. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global BPM Services Market Share by Type: 2020 VS 2026
Figure 2. Cloud-based Features
Figure 3. On Premise Features
Figure 4. Global BPM Services Market Share by Application: 2020 VS 2026
Figure 5. Large Enterprise Case Studies
Figure 6. Small And Medium Enterprise Case Studies
Figure 7. BPM Services Report Years Considered
Figure 8. Global BPM Services Market Size YoY Growth 2015-2026 (US$ Million)
Figure 9. Global BPM Services Market Share by Regions: 2020 VS 2026
Figure 10. Global BPM Services Market Share by Regions (2021-2026)
Figure 11. Porter's Five Forces Analysis
Figure 12. Global BPM Services Market Share by Players in 2019
Figure 13. Global Top BPM Services Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in BPM Services as of 2019
Figure 14. The Top 10 and 5 Players Market Share by BPM Services Revenue in 2019
Figure 15. North America BPM Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 16. Europe BPM Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 17. China BPM Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 18. Japan BPM Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 19. Southeast Asia BPM Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 20. India BPM Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 21. Central & South America BPM Services Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Comidor Total Revenue (US$ Million): 2019 Compared with 2018
Figure 23. Comidor Revenue Growth Rate in BPM Services Business (2015-2020)
Figure 24. BOC Total Revenue (US$ Million): 2019 Compared with 2018
Figure 25. BOC Revenue Growth Rate in BPM Services Business (2015-2020)
Figure 26. Dtiers Total Revenue (US$ Million): 2019 Compared with 2018
Figure 27. Dtiers Revenue Growth Rate in BPM Services Business (2015-2020)
Figure 28. Virtusa Total Revenue (US$ Million): 2019 Compared with 2018
Figure 29. Virtusa Revenue Growth Rate in BPM Services Business (2015-2020)
Figure 30. Byrne Total Revenue (US$ Million): 2019 Compared with 2018
Figure 31. Byrne Revenue Growth Rate in BPM Services Business (2015-2020)
Figure 32. Mindtree Total Revenue (US$ Million): 2019 Compared with 2018
Figure 33. Mindtree Revenue Growth Rate in BPM Services Business (2015-2020)
Figure 34. TCS Total Revenue (US$ Million): 2019 Compared with 2018
Figure 35. TCS Revenue Growth Rate in BPM Services Business (2015-2020)
Figure 36. HCL Total Revenue (US$ Million): 2019 Compared with 2018
Figure 37. HCL Revenue Growth Rate in BPM Services Business (2015-2020)
Figure 38. NIIT Total Revenue (US$ Million): 2019 Compared with 2018
Figure 39. NIIT Revenue Growth Rate in BPM Services Business (2015-2020)
Figure 40. IBM Total Revenue (US$ Million): 2019 Compared with 2018
Figure 41. IBM Revenue Growth Rate in BPM Services Business (2015-2020)
Figure 42. SAP Total Revenue (US$ Million): 2019 Compared with 2018
Figure 43. SAP Revenue Growth Rate in BPM Services Business (2015-2020)
Figure 44. Pega Total Revenue (US$ Million): 2019 Compared with 2018
Figure 45. Pega Revenue Growth Rate in BPM Services Business (2015-2020)
Figure 46. Bottom-up and Top-down Approaches for This Report
Figure 47. Data Triangulation
Figure 48. Key Executives Interviewed