[email protected] +44 20 8123 2220 (UK) +1 732 587 5005 (US) Contact Us | FAQ |

COVID-19 Global & USA Customer Care BPO Market Research by Company, Type & Application 2015-2026

April 2021 | 88 pages | ID: C77841F49006EN
HeyReport

US$ 2,000.00

E-mail Delivery (PDF)

Download PDF Leaflet

Accepted cards
Wire Transfer
Checkout Later
Need Help? Ask a Question
SUMMARY


HeyReport estimates that the Customer Care BPO market size will grow from xxx Million USD in 2020 to xxxx Million USD by 2025, and with a CAGR of xx%. The base year considered for this report is 2019, and the market forecast is projected from 2021 to 2025.

In this report, HeyReport discusses the Global & USA industrial policies, economic environment, and the impact of covid-19 on the Customer Care BPOindustry and its cost structure. Besides, this report covers the basic market dynamics, market size and companies competition data. In addition, the report also conducts basic market research on major product type, market end-use and regional trade.

Market Segment as follows:

Product Type Segmentation Includes
  • Onshore Outsourcing
  • Offshore Outsourcing
Application Segmentation Includes
  • Telecom & IT
  • BFSI
  • Healthcare & Life Sciences
  • Government & Public
  • Retail & Consumer Goods
  • Others
Companies Includes
  • Teleperformance SA
  • Convergys
  • Arvato
  • Sykes Enterprises
  • Atento
  • TeleTech Holdings
  • Serco
  • Acticall (Sitel)
  • Alorica
  • Webhelp
  • Amdocs
  • Transcom
  • Comdata
  • West Corporation
  • Infosys BPM
  • StarTek Inc
The main contents of the report including:

Section 1:
Product definition, type and application, Global & USA market overview;
Section 2:
Global & USA Market competition by company;
Section 3:
Global & USA sales revenue, volume and price by type;
Section 4:
Global & USA sales revenue, volume and price by application;
Section 5:
USA export and import;
Section 6:
Company information, business overview, sales data and product specifications;
Section 7:
Industry chain and raw materials;
Section 8:
Industrial policies & economic environment
Section 9:
Conclusion.
For any other requirements, please feel free to contact HeyReport for customized contents.
1 MARKET OVERVIEW

1.1 Market Segment Overview
  1.1.1 Product Definition
  1.1.2 Market by Type
    1.1.2.1 Onshore Outsourcing
    1.1.2.2 Offshore Outsourcing
  1.1.3 Market by Application
    1.1.3.1 Telecom & IT
    1.1.3.2 BFSI
    1.1.3.3 Healthcare & Life Sciences
    1.1.3.4 Government & Public
    1.1.3.5 Retail & Consumer Goods
    1.1.3.6 Others
1.2 Global & USA Market Size & Forecast
  1.2.1 Global Market (2015-2020 & 2021-2026)
  1.2.2 USA Market (2015-2020 & 2021-2026)

2 GLOBAL & USA MARKET BY COMPANY

2.1 Global Sales by Company
2.2 USA Sales by Company

3 GLOBAL & USA MARKET BY TYPE

3.1 Global Sales by Product Type
3.2 USA Sales by Product Type

4 GLOBAL & USA MARKET BY APPLICATION

4.1 Global Sales by Application
4.2 USA Sales by Application

5 USA TRADE

5.1 Export Overview
5.2 Import Overview

6 KEY COMPANIES LIST

6.1 Teleperformance SA
  6.1.1 Company Information
  6.1.2 Product Specifications
  6.1.3 Business Data (2015-2020) (Capacity, Sales Revenue, Volume, Price, Cost and Margin)
6.2 Convergys
  6.2.1 Company Information
  6.2.2 Product Specifications
  6.2.3 Business Data (2015-2020) (Capacity, Sales Revenue, Volume, Price, Cost and Margin)
6.3 Arvato
  6.3.1 Company Information
  6.3.2 Product Specifications
  6.3.3 Business Data (2015-2020) (Capacity, Sales Revenue, Volume, Price, Cost and Margin)
6.4 Sykes Enterprises
  6.4.1 Company Information
  6.4.2 Product Specifications
  6.4.3 Business Data (2015-2020) (Capacity, Sales Revenue, Volume, Price, Cost and Margin)
6.5 Atento
  6.5.1 Company Information
  6.5.2 Product Specifications
  6.5.3 Business Data (2015-2020) (Capacity, Sales Revenue, Volume, Price, Cost and Margin)
6.6 TeleTech Holdings
  6.6.1 Company Information
  6.6.2 Product Specifications
  6.6.3 Business Data (2015-2020) (Capacity, Sales Revenue, Volume, Price, Cost and Margin)
6.7 Serco
  6.7.1 Company Information
  6.7.2 Product Specifications
  6.7.3 Business Data (2015-2020) (Capacity, Sales Revenue, Volume, Price, Cost and Margin)
6.8 Acticall (Sitel)
  6.8.1 Company Information
  6.8.2 Product Specifications
  6.8.3 Business Data (2015-2020) (Capacity, Sales Revenue, Volume, Price, Cost and Margin)
6.9 Alorica
  6.9.1 Company Information
  6.9.2 Product Specifications
  6.9.3 Business Data (2015-2020) (Capacity, Sales Revenue, Volume, Price, Cost and Margin)
6.10 Webhelp
  6.10.1 Company Information
  6.10.2 Product Specifications
  6.10.3 Business Data (2015-2020) (Capacity, Sales Revenue, Volume, Price, Cost and Margin)
6.11 Amdocs
  6.11.1 Company Information
  6.11.2 Product Specifications
  6.11.3 Business Data (2015-2020) (Capacity, Sales Revenue, Volume, Price, Cost and Margin)
6.12 Transcom
  6.12.1 Company Information
  6.12.2 Product Specifications
  6.12.3 Business Data (2015-2020) ( Sales Revenue, Cost and Margin)
6.13 Comdata
  6.13.1 Company Information
  6.13.2 Product Specifications
  6.13.3 Business Data (2015-2020) ( Sales Revenue, Cost and Margin)
6.14 West Corporation
  6.14.1 Company Information
  6.14.2 Product Specifications
  6.14.3 Business Data (2015-2020) ( Sales Revenue, Cost and Margin)
6.15 Infosys BPM
  6.15.1 Company Information
  6.15.2 Product Specifications
  6.15.3 Business Data (2015-2020) ( Sales Revenue, Cost and Margin)
6.16 StarTek Inc
  6.16.1 Company Information
  6.16.2 Product Specifications
  6.16.3 Business Data (2015-2020) ( Sales Revenue, Cost and Margin)

7 INDUSTRY UPSTREAM

7.1 Industry Chain
7.2 Upstream Overview

8 POLICIES & MARKET ENVIRONMENT

8.1 Policies
  8.1.1 Major Regions Policies
  8.1.2 Policies in USA
8.2 Market Environment
  8.2.1 Porter's Five Forces
  8.2.2 Impact of COVID-19

9 RESEARCH CONCLUSION

LIST OF TABLES

Table Global Market Sales Revenue by Company 2015-2020
Table Global Market Sales Revenue Share by Company 2015-2020
Table Global Market Sales Volume by Company 2015-2020
Table Global Market Sales Volume Share by Company 2015-2020
Table Global Price by Company 2015-2020
Table USA Market Sales Revenue by Company 2015-2020
Table USA Market Sales Revenue Share by Company 2015-2020
Table USA Market Sales Volume by Company 2015-2020
Table USA Market Sales Volume Share by Company 2015-2020
Table USA Price by Company 2015-2020
Table Global Market Sales Revenue by Type 2015-2020
Table Global Market Sales Revenue Share by Type 2015-2020
Table Global Market Sales Volume by Type 2015-2020
Table Global Market Sales Volume Share by Type 2015-2020
Table Global Price by Type 2015-2020
Table USA Market Sales Revenue by Type 2015-2020
Table USA Market Sales Revenue Share by Type 2015-2020
Table USA Market Sales Volume by Type 2015-2020
Table USA Market Sales Volume Share by Type 2015-2020
Table USA Price by Type 2015-2020
Table Global Market Sales Revenue by Application 2015-2020
Table Global Market Sales Revenue Share by Application 2015-2020
Table Global Market Sales Volume by Application 2015-2020
Table Global Market Sales Volume Share by Application 2015-2020
Table Global Price by Application 2015-2020
Table USA Market Sales Revenue by Application 2015-2020
Table USA Market Sales Revenue Share by Application 2015-2020
Table USA Market Sales Volume by Application 2015-2020
Table USA Market Sales Volume Share by Application 2015-2020
Table USA Price by Application 2015-2020
Table USA Export 2015-2020 (Million USD)
Table USA Export 2015-2020 (Volume)
Table USA Import 2015-2020 (Million USD)
Table USA Import 2015-2020 (Volume)
Table Sales Revenue, Salels Volume, Price, Cost and Margin of Teleperformance SA
Table Sales Revenue, Salels Volume, Price, Cost and Margin of Convergys
Table Sales Revenue, Salels Volume, Price, Cost and Margin of Arvato
Table Sales Revenue, Salels Volume, Price, Cost and Margin of Sykes Enterprises
Table Sales Revenue, Salels Volume, Price, Cost and Margin of Atento
Table Sales Revenue, Salels Volume, Price, Cost and Margin of TeleTech Holdings
Table Sales Revenue, Salels Volume, Price, Cost and Margin of Serco
Table Sales Revenue, Salels Volume, Price, Cost and Margin of Acticall (Sitel)
Table Sales Revenue, Salels Volume, Price, Cost and Margin of Alorica
Table Sales Revenue, Salels Volume, Price, Cost and Margin of Webhelp
Table Sales Revenue, Salels Volume, Price, Cost and Margin of Amdocs
Table Sales Revenue, Salels Volume, Price, Cost and Margin of Transcom
Table Sales Revenue, Salels Volume, Price, Cost and Margin of Comdata
Table Sales Revenue, Salels Volume, Price, Cost and Margin of West Corporation
Table Sales Revenue, Salels Volume, Price, Cost and Margin of Infosys BPM
Table Sales Revenue, Salels Volume, Price, Cost and Margin of StarTek Inc


LIST OF FIGURES

Figure Onshore Outsourcing Market Size and Growth 2015-2020 (Million USD)
Figure Onshore Outsourcing Market Size and Growth 2015-2020 (Volume)
Figure Onshore Outsourcing Market Forecast and Growth 2021-2026 (Million USD)
Figure Onshore Outsourcing Market Forecast and Growth 2021-2026 (Volume)
Figure Offshore Outsourcing Market Size and Growth 2015-2020 (Million USD)
Figure Offshore Outsourcing Market Size and Growth 2015-2020 (Volume)
Figure Offshore Outsourcing Market Forecast and Growth 2021-2026 (Million USD)
Figure Offshore Outsourcing Market Forecast and Growth 2021-2026 (Volume)
Figure Telecom & IT Market Size and Growth 2015-2020 (Million USD)
Figure Telecom & IT Market Size and Growth 2015-2020 (Volume)
Figure Telecom & IT Market Forecast and Growth 2021-2026 (Million USD)
Figure Telecom & IT Market Forecast and Growth 2021-2026 (Volume)
Figure BFSI Market Size and Growth 2015-2020 (Million USD)
Figure BFSI Market Size and Growth 2015-2020 (Volume)
Figure BFSI Market Forecast and Growth 2021-2026 (Million USD)
Figure BFSI Market Forecast and Growth 2021-2026 (Volume)
Figure Healthcare & Life Sciences Market Size and Growth 2015-2020 (Million USD)
Figure Healthcare & Life Sciences Market Size and Growth 2015-2020 (Volume)
Figure Healthcare & Life Sciences Market Forecast and Growth 2021-2026 (Million USD)
Figure Healthcare & Life Sciences Market Forecast and Growth 2021-2026 (Volume)
Figure Government & Public Market Size and Growth 2015-2020 (Million USD)
Figure Government & Public Market Size and Growth 2015-2020 (Volume)
Figure Government & Public Market Forecast and Growth 2021-2026 (Million USD)
Figure Government & Public Market Forecast and Growth 2021-2026 (Volume)
Figure Retail & Consumer Goods Market Size and Growth 2015-2020 (Million USD)
Figure Retail & Consumer Goods Market Size and Growth 2015-2020 (Volume)
Figure Retail & Consumer Goods Market Forecast and Growth 2021-2026 (Million USD)
Figure Retail & Consumer Goods Market Forecast and Growth 2021-2026 (Volume)
Figure Others Market Size and Growth 2015-2020 (Million USD)
Figure Others Market Size and Growth 2015-2020 (Volume)
Figure Others Market Forecast and Growth 2021-2026 (Million USD)
Figure Others Market Forecast and Growth 2021-2026 (Volume)
Figure Global Customer Care BPO Market Size and Growth 2015-2020 (Million USD)
Figure Global Customer Care BPO Market Size and Growth 2015-2020 (Volume)
Figure Global Customer Care BPO Market Forecast and Growth 2021-2026 (Million USD)
Figure Global Customer Care BPO Market Forecast and Growth 2021-2026 (Volume)
Figure USA Customer Care BPO Market Size and Growth 2015-2020 (Million USD)
Figure USA Customer Care BPO Market Size and Growth 2015-2020 (Volume)
Figure USA Customer Care BPO Market Forecast and Growth 2021-2026 (Million USD)
Figure USA Customer Care BPO Market Forecast and Growth 2021-2026 (Volume)
Figure Global Market Sales Revenue Share by Company in 2019
Figure Global Market Sales Volume Share by Company in 2019
Figure USA Market Sales Revenue Share by Company in 2019
Figure USA Market Sales Volume Share by Company in 2019
Figure Global Market Sales Revenue Share by Type in 2019
Figure Global Market Sales Volume Share by Type in 2019
Figure USA Market Sales Revenue Share by Type in 2019
Figure USA Market Sales Volume Share by Type in 2019
Figure Global Market Sales Revenue Share by Application in 2019
Figure Global Market Sales Volume Share by Application in 2019
Figure USA Market Sales Revenue Share by Application in 2019
Figure USA Market Sales Volume Share by Application in 2019
Figure Industry Chain Overview


More Publications