Cloud Conversational AI Market, Global Outlook and Forecast 2022-2028

May 2022 | 66 pages | ID: C82263F81E76EN
Market Monitor Global

Abstracts

This report contains market size and forecasts of Cloud Conversational AI in Global, including the following market information:

Global Cloud Conversational AI Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Cloud Conversational AI market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Public Cloud Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Cloud Conversational AI include Google, SAP, IBM, Microsoft, Ada, Kore.ai, Conversica, LivePerson and Genesys and etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Cloud Conversational AI companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Cloud Conversational AI Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Cloud Conversational AI Market Segment Percentages, by Type, 2021 (%)

• Public Cloud
• Private Cloud
• Hybrid Cloud

Global Cloud Conversational AI Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Cloud Conversational AI Market Segment Percentages, by Application, 2021 (%)

• Financial
• Internet
• Government
• Service
• Others

Global Cloud Conversational AI Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Cloud Conversational AI Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Cloud Conversational AI revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Cloud Conversational AI revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Google
• SAP
• IBM
• Microsoft
• Ada
• Kore.ai
• Conversica
• LivePerson
• Genesys
• Cognigy

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Cloud Conversational AI Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Cloud Conversational AI Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL CLOUD CONVERSATIONAL AI OVERALL MARKET SIZE

2.1 Global Cloud Conversational AI Market Size: 2021 VS 2028
2.2 Global Cloud Conversational AI Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Cloud Conversational AI Players in Global Market
3.2 Top Global Cloud Conversational AI Companies Ranked by Revenue
3.3 Global Cloud Conversational AI Revenue by Companies
3.4 Top 3 and Top 5 Cloud Conversational AI Companies in Global Market, by Revenue in 2021
3.5 Global Companies Cloud Conversational AI Product Type
3.6 Tier 1, Tier 2 and Tier 3 Cloud Conversational AI Players in Global Market
  3.6.1 List of Global Tier 1 Cloud Conversational AI Companies
  3.6.2 List of Global Tier 2 and Tier 3 Cloud Conversational AI Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Cloud Conversational AI Market Size Markets, 2021 & 2028
  4.1.2 Public Cloud
  4.1.3 Private Cloud
  4.1.4 Hybrid Cloud
4.2 By Type - Global Cloud Conversational AI Revenue & Forecasts
  4.2.1 By Type - Global Cloud Conversational AI Revenue, 2017-2022
  4.2.2 By Type - Global Cloud Conversational AI Revenue, 2023-2028
  4.2.3 By Type - Global Cloud Conversational AI Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Cloud Conversational AI Market Size, 2021 & 2028
  5.1.2 Financial
  5.1.3 Internet
  5.1.4 Government
  5.1.5 Service
  5.1.6 Others
5.2 By Application - Global Cloud Conversational AI Revenue & Forecasts
  5.2.1 By Application - Global Cloud Conversational AI Revenue, 2017-2022
  5.2.2 By Application - Global Cloud Conversational AI Revenue, 2023-2028
  5.2.3 By Application - Global Cloud Conversational AI Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Cloud Conversational AI Market Size, 2021 & 2028
6.2 By Region - Global Cloud Conversational AI Revenue & Forecasts
  6.2.1 By Region - Global Cloud Conversational AI Revenue, 2017-2022
  6.2.2 By Region - Global Cloud Conversational AI Revenue, 2023-2028
  6.2.3 By Region - Global Cloud Conversational AI Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Cloud Conversational AI Revenue, 2017-2028
  6.3.2 US Cloud Conversational AI Market Size, 2017-2028
  6.3.3 Canada Cloud Conversational AI Market Size, 2017-2028
  6.3.4 Mexico Cloud Conversational AI Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Cloud Conversational AI Revenue, 2017-2028
  6.4.2 Germany Cloud Conversational AI Market Size, 2017-2028
  6.4.3 France Cloud Conversational AI Market Size, 2017-2028
  6.4.4 U.K. Cloud Conversational AI Market Size, 2017-2028
  6.4.5 Italy Cloud Conversational AI Market Size, 2017-2028
  6.4.6 Russia Cloud Conversational AI Market Size, 2017-2028
  6.4.7 Nordic Countries Cloud Conversational AI Market Size, 2017-2028
  6.4.8 Benelux Cloud Conversational AI Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Cloud Conversational AI Revenue, 2017-2028
  6.5.2 China Cloud Conversational AI Market Size, 2017-2028
  6.5.3 Japan Cloud Conversational AI Market Size, 2017-2028
  6.5.4 South Korea Cloud Conversational AI Market Size, 2017-2028
  6.5.5 Southeast Asia Cloud Conversational AI Market Size, 2017-2028
  6.5.6 India Cloud Conversational AI Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Cloud Conversational AI Revenue, 2017-2028
  6.6.2 Brazil Cloud Conversational AI Market Size, 2017-2028
  6.6.3 Argentina Cloud Conversational AI Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Cloud Conversational AI Revenue, 2017-2028
  6.7.2 Turkey Cloud Conversational AI Market Size, 2017-2028
  6.7.3 Israel Cloud Conversational AI Market Size, 2017-2028
  6.7.4 Saudi Arabia Cloud Conversational AI Market Size, 2017-2028
  6.7.5 UAE Cloud Conversational AI Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Google
  7.1.1 Google Corporate Summary
  7.1.2 Google Business Overview
  7.1.3 Google Cloud Conversational AI Major Product Offerings
  7.1.4 Google Cloud Conversational AI Revenue in Global Market (2017-2022)
  7.1.5 Google Key News
7.2 SAP
  7.2.1 SAP Corporate Summary
  7.2.2 SAP Business Overview
  7.2.3 SAP Cloud Conversational AI Major Product Offerings
  7.2.4 SAP Cloud Conversational AI Revenue in Global Market (2017-2022)
  7.2.5 SAP Key News
7.3 IBM
  7.3.1 IBM Corporate Summary
  7.3.2 IBM Business Overview
  7.3.3 IBM Cloud Conversational AI Major Product Offerings
  7.3.4 IBM Cloud Conversational AI Revenue in Global Market (2017-2022)
  7.3.5 IBM Key News
7.4 Microsoft
  7.4.1 Microsoft Corporate Summary
  7.4.2 Microsoft Business Overview
  7.4.3 Microsoft Cloud Conversational AI Major Product Offerings
  7.4.4 Microsoft Cloud Conversational AI Revenue in Global Market (2017-2022)
  7.4.5 Microsoft Key News
7.5 Ada
  7.5.1 Ada Corporate Summary
  7.5.2 Ada Business Overview
  7.5.3 Ada Cloud Conversational AI Major Product Offerings
  7.5.4 Ada Cloud Conversational AI Revenue in Global Market (2017-2022)
  7.5.5 Ada Key News
7.6 Kore.ai
  7.6.1 Kore.ai Corporate Summary
  7.6.2 Kore.ai Business Overview
  7.6.3 Kore.ai Cloud Conversational AI Major Product Offerings
  7.6.4 Kore.ai Cloud Conversational AI Revenue in Global Market (2017-2022)
  7.6.5 Kore.ai Key News
7.7 Conversica
  7.7.1 Conversica Corporate Summary
  7.7.2 Conversica Business Overview
  7.7.3 Conversica Cloud Conversational AI Major Product Offerings
  7.7.4 Conversica Cloud Conversational AI Revenue in Global Market (2017-2022)
  7.7.5 Conversica Key News
7.8 LivePerson
  7.8.1 LivePerson Corporate Summary
  7.8.2 LivePerson Business Overview
  7.8.3 LivePerson Cloud Conversational AI Major Product Offerings
  7.8.4 LivePerson Cloud Conversational AI Revenue in Global Market (2017-2022)
  7.8.5 LivePerson Key News
7.9 Genesys
  7.9.1 Genesys Corporate Summary
  7.9.2 Genesys Business Overview
  7.9.3 Genesys Cloud Conversational AI Major Product Offerings
  7.9.4 Genesys Cloud Conversational AI Revenue in Global Market (2017-2022)
  7.9.5 Genesys Key News
7.10 Cognigy
  7.10.1 Cognigy Corporate Summary
  7.10.2 Cognigy Business Overview
  7.10.3 Cognigy Cloud Conversational AI Major Product Offerings
  7.10.4 Cognigy Cloud Conversational AI Revenue in Global Market (2017-2022)
  7.10.5 Cognigy Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Cloud Conversational AI Market Opportunities & Trends in Global Market
Table 2. Cloud Conversational AI Market Drivers in Global Market
Table 3. Cloud Conversational AI Market Restraints in Global Market
Table 4. Key Players of Cloud Conversational AI in Global Market
Table 5. Top Cloud Conversational AI Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Cloud Conversational AI Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Cloud Conversational AI Revenue Share by Companies, 2017-2022
Table 8. Global Companies Cloud Conversational AI Product Type
Table 9. List of Global Tier 1 Cloud Conversational AI Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Cloud Conversational AI Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Cloud Conversational AI Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Cloud Conversational AI Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Cloud Conversational AI Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Cloud Conversational AI Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Cloud Conversational AI Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Cloud Conversational AI Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Cloud Conversational AI Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Cloud Conversational AI Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Cloud Conversational AI Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Cloud Conversational AI Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Cloud Conversational AI Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Cloud Conversational AI Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Cloud Conversational AI Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Cloud Conversational AI Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Cloud Conversational AI Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Cloud Conversational AI Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Cloud Conversational AI Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Cloud Conversational AI Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Cloud Conversational AI Revenue, (US$, Mn), 2023-2028
Table 30. Google Corporate Summary
Table 31. Google Cloud Conversational AI Product Offerings
Table 32. Google Cloud Conversational AI Revenue (US$, Mn), (2017-2022)
Table 33. SAP Corporate Summary
Table 34. SAP Cloud Conversational AI Product Offerings
Table 35. SAP Cloud Conversational AI Revenue (US$, Mn), (2017-2022)
Table 36. IBM Corporate Summary
Table 37. IBM Cloud Conversational AI Product Offerings
Table 38. IBM Cloud Conversational AI Revenue (US$, Mn), (2017-2022)
Table 39. Microsoft Corporate Summary
Table 40. Microsoft Cloud Conversational AI Product Offerings
Table 41. Microsoft Cloud Conversational AI Revenue (US$, Mn), (2017-2022)
Table 42. Ada Corporate Summary
Table 43. Ada Cloud Conversational AI Product Offerings
Table 44. Ada Cloud Conversational AI Revenue (US$, Mn), (2017-2022)
Table 45. Kore.ai Corporate Summary
Table 46. Kore.ai Cloud Conversational AI Product Offerings
Table 47. Kore.ai Cloud Conversational AI Revenue (US$, Mn), (2017-2022)
Table 48. Conversica Corporate Summary
Table 49. Conversica Cloud Conversational AI Product Offerings
Table 50. Conversica Cloud Conversational AI Revenue (US$, Mn), (2017-2022)
Table 51. LivePerson Corporate Summary
Table 52. LivePerson Cloud Conversational AI Product Offerings
Table 53. LivePerson Cloud Conversational AI Revenue (US$, Mn), (2017-2022)
Table 54. Genesys Corporate Summary
Table 55. Genesys Cloud Conversational AI Product Offerings
Table 56. Genesys Cloud Conversational AI Revenue (US$, Mn), (2017-2022)
Table 57. Cognigy Corporate Summary
Table 58. Cognigy Cloud Conversational AI Product Offerings
Table 59. Cognigy Cloud Conversational AI Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Cloud Conversational AI Segment by Type in 2021
Figure 2. Cloud Conversational AI Segment by Application in 2021
Figure 3. Global Cloud Conversational AI Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Cloud Conversational AI Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Cloud Conversational AI Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Cloud Conversational AI Revenue in 2021
Figure 8. By Type - Global Cloud Conversational AI Revenue Market Share, 2017-2028
Figure 9. By Application - Global Cloud Conversational AI Revenue Market Share, 2017-2028
Figure 10. By Region - Global Cloud Conversational AI Revenue Market Share, 2017-2028
Figure 11. By Country - North America Cloud Conversational AI Revenue Market Share, 2017-2028
Figure 12. US Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Cloud Conversational AI Revenue Market Share, 2017-2028
Figure 16. Germany Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 17. France Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Cloud Conversational AI Revenue Market Share, 2017-2028
Figure 24. China Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 28. India Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Cloud Conversational AI Revenue Market Share, 2017-2028
Figure 30. Brazil Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Cloud Conversational AI Revenue Market Share, 2017-2028
Figure 33. Turkey Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Cloud Conversational AI Revenue, (US$, Mn), 2017-2028
Figure 37. Google Cloud Conversational AI Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. SAP Cloud Conversational AI Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. IBM Cloud Conversational AI Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Microsoft Cloud Conversational AI Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Ada Cloud Conversational AI Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Kore.ai Cloud Conversational AI Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Conversica Cloud Conversational AI Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. LivePerson Cloud Conversational AI Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Genesys Cloud Conversational AI Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Cognigy Cloud Conversational AI Revenue Year Over Year Growth (US$, Mn) & (2017-2022)