Cloud Based ITSM Market, Global Outlook and Forecast 2022-2028

March 2022 | 67 pages | ID: CC47DEF5544BEN
Market Monitor Global

Abstracts

This report contains market size and forecasts of Cloud Based ITSM in Global, including the following market information:

Global Cloud Based ITSM Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Cloud Based ITSM market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Operations & Performance Management Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Cloud Based ITSM include Freshdesk, Samanage, Serena Software, Cloudhealth Technologies, Landesk Software, Zoho Corporation and Sysaid Technologies, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Cloud Based ITSM companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Cloud Based ITSM Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Cloud Based ITSM Market Segment Percentages, by Type, 2021 (%)

• Operations & Performance Management
• Service Portfolio Management
• Configuration & Change Management
• Dashboard Analysis & Management
• Other

Global Cloud Based ITSM Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Cloud Based ITSM Market Segment Percentages, by Application, 2021 (%)

• Government
• BFSI
• IT & Telecom
• Energy & Utilities
• Healthcare
• Other

Global Cloud Based ITSM Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Cloud Based ITSM Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Cloud Based ITSM revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Cloud Based ITSM revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Freshdesk
• Samanage
• Serena Software
• Cloudhealth Technologies
• Landesk Software
• Zoho Corporation
• Sysaid Technologies

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Cloud Based ITSM Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Cloud Based ITSM Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL CLOUD BASED ITSM OVERALL MARKET SIZE

2.1 Global Cloud Based ITSM Market Size: 2021 VS 2028
2.2 Global Cloud Based ITSM Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Cloud Based ITSM Players in Global Market
3.2 Top Global Cloud Based ITSM Companies Ranked by Revenue
3.3 Global Cloud Based ITSM Revenue by Companies
3.4 Top 3 and Top 5 Cloud Based ITSM Companies in Global Market, by Revenue in 2021
3.5 Global Companies Cloud Based ITSM Product Type
3.6 Tier 1, Tier 2 and Tier 3 Cloud Based ITSM Players in Global Market
  3.6.1 List of Global Tier 1 Cloud Based ITSM Companies
  3.6.2 List of Global Tier 2 and Tier 3 Cloud Based ITSM Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Cloud Based ITSM Market Size Markets, 2021 & 2028
  4.1.2 Operations & Performance Management
  4.1.3 Service Portfolio Management
  4.1.4 Configuration & Change Management
  4.1.5 Dashboard Analysis & Management
  4.1.6 Other
4.2 By Type - Global Cloud Based ITSM Revenue & Forecasts
  4.2.1 By Type - Global Cloud Based ITSM Revenue, 2017-2022
  4.2.2 By Type - Global Cloud Based ITSM Revenue, 2023-2028
  4.2.3 By Type - Global Cloud Based ITSM Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Cloud Based ITSM Market Size, 2021 & 2028
  5.1.2 Government
  5.1.3 BFSI
  5.1.4 IT & Telecom
  5.1.5 Energy & Utilities
  5.1.6 Healthcare
  5.1.7 Other
5.2 By Application - Global Cloud Based ITSM Revenue & Forecasts
  5.2.1 By Application - Global Cloud Based ITSM Revenue, 2017-2022
  5.2.2 By Application - Global Cloud Based ITSM Revenue, 2023-2028
  5.2.3 By Application - Global Cloud Based ITSM Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Cloud Based ITSM Market Size, 2021 & 2028
6.2 By Region - Global Cloud Based ITSM Revenue & Forecasts
  6.2.1 By Region - Global Cloud Based ITSM Revenue, 2017-2022
  6.2.2 By Region - Global Cloud Based ITSM Revenue, 2023-2028
  6.2.3 By Region - Global Cloud Based ITSM Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Cloud Based ITSM Revenue, 2017-2028
  6.3.2 US Cloud Based ITSM Market Size, 2017-2028
  6.3.3 Canada Cloud Based ITSM Market Size, 2017-2028
  6.3.4 Mexico Cloud Based ITSM Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Cloud Based ITSM Revenue, 2017-2028
  6.4.2 Germany Cloud Based ITSM Market Size, 2017-2028
  6.4.3 France Cloud Based ITSM Market Size, 2017-2028
  6.4.4 U.K. Cloud Based ITSM Market Size, 2017-2028
  6.4.5 Italy Cloud Based ITSM Market Size, 2017-2028
  6.4.6 Russia Cloud Based ITSM Market Size, 2017-2028
  6.4.7 Nordic Countries Cloud Based ITSM Market Size, 2017-2028
  6.4.8 Benelux Cloud Based ITSM Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Cloud Based ITSM Revenue, 2017-2028
  6.5.2 China Cloud Based ITSM Market Size, 2017-2028
  6.5.3 Japan Cloud Based ITSM Market Size, 2017-2028
  6.5.4 South Korea Cloud Based ITSM Market Size, 2017-2028
  6.5.5 Southeast Asia Cloud Based ITSM Market Size, 2017-2028
  6.5.6 India Cloud Based ITSM Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Cloud Based ITSM Revenue, 2017-2028
  6.6.2 Brazil Cloud Based ITSM Market Size, 2017-2028
  6.6.3 Argentina Cloud Based ITSM Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Cloud Based ITSM Revenue, 2017-2028
  6.7.2 Turkey Cloud Based ITSM Market Size, 2017-2028
  6.7.3 Israel Cloud Based ITSM Market Size, 2017-2028
  6.7.4 Saudi Arabia Cloud Based ITSM Market Size, 2017-2028
  6.7.5 UAE Cloud Based ITSM Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Freshdesk
  7.1.1 Freshdesk Corporate Summary
  7.1.2 Freshdesk Business Overview
  7.1.3 Freshdesk Cloud Based ITSM Major Product Offerings
  7.1.4 Freshdesk Cloud Based ITSM Revenue in Global Market (2017-2022)
  7.1.5 Freshdesk Key News
7.2 Samanage
  7.2.1 Samanage Corporate Summary
  7.2.2 Samanage Business Overview
  7.2.3 Samanage Cloud Based ITSM Major Product Offerings
  7.2.4 Samanage Cloud Based ITSM Revenue in Global Market (2017-2022)
  7.2.5 Samanage Key News
7.3 Serena Software
  7.3.1 Serena Software Corporate Summary
  7.3.2 Serena Software Business Overview
  7.3.3 Serena Software Cloud Based ITSM Major Product Offerings
  7.3.4 Serena Software Cloud Based ITSM Revenue in Global Market (2017-2022)
  7.3.5 Serena Software Key News
7.4 Cloudhealth Technologies
  7.4.1 Cloudhealth Technologies Corporate Summary
  7.4.2 Cloudhealth Technologies Business Overview
  7.4.3 Cloudhealth Technologies Cloud Based ITSM Major Product Offerings
  7.4.4 Cloudhealth Technologies Cloud Based ITSM Revenue in Global Market (2017-2022)
  7.4.5 Cloudhealth Technologies Key News
7.5 Landesk Software
  7.5.1 Landesk Software Corporate Summary
  7.5.2 Landesk Software Business Overview
  7.5.3 Landesk Software Cloud Based ITSM Major Product Offerings
  7.5.4 Landesk Software Cloud Based ITSM Revenue in Global Market (2017-2022)
  7.5.5 Landesk Software Key News
7.6 Zoho Corporation
  7.6.1 Zoho Corporation Corporate Summary
  7.6.2 Zoho Corporation Business Overview
  7.6.3 Zoho Corporation Cloud Based ITSM Major Product Offerings
  7.6.4 Zoho Corporation Cloud Based ITSM Revenue in Global Market (2017-2022)
  7.6.5 Zoho Corporation Key News
7.7 Sysaid Technologies
  7.7.1 Sysaid Technologies Corporate Summary
  7.7.2 Sysaid Technologies Business Overview
  7.7.3 Sysaid Technologies Cloud Based ITSM Major Product Offerings
  7.7.4 Sysaid Technologies Cloud Based ITSM Revenue in Global Market (2017-2022)
  7.7.5 Sysaid Technologies Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Cloud Based ITSM Market Opportunities & Trends in Global Market
Table 2. Cloud Based ITSM Market Drivers in Global Market
Table 3. Cloud Based ITSM Market Restraints in Global Market
Table 4. Key Players of Cloud Based ITSM in Global Market
Table 5. Top Cloud Based ITSM Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Cloud Based ITSM Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Cloud Based ITSM Revenue Share by Companies, 2017-2022
Table 8. Global Companies Cloud Based ITSM Product Type
Table 9. List of Global Tier 1 Cloud Based ITSM Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Cloud Based ITSM Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Cloud Based ITSM Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Cloud Based ITSM Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Cloud Based ITSM Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Cloud Based ITSM Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Cloud Based ITSM Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Cloud Based ITSM Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Cloud Based ITSM Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Cloud Based ITSM Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Cloud Based ITSM Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Cloud Based ITSM Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Cloud Based ITSM Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Cloud Based ITSM Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Cloud Based ITSM Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Cloud Based ITSM Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Cloud Based ITSM Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Cloud Based ITSM Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Cloud Based ITSM Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Cloud Based ITSM Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Cloud Based ITSM Revenue, (US$, Mn), 2023-2028
Table 30. Freshdesk Corporate Summary
Table 31. Freshdesk Cloud Based ITSM Product Offerings
Table 32. Freshdesk Cloud Based ITSM Revenue (US$, Mn), (2017-2022)
Table 33. Samanage Corporate Summary
Table 34. Samanage Cloud Based ITSM Product Offerings
Table 35. Samanage Cloud Based ITSM Revenue (US$, Mn), (2017-2022)
Table 36. Serena Software Corporate Summary
Table 37. Serena Software Cloud Based ITSM Product Offerings
Table 38. Serena Software Cloud Based ITSM Revenue (US$, Mn), (2017-2022)
Table 39. Cloudhealth Technologies Corporate Summary
Table 40. Cloudhealth Technologies Cloud Based ITSM Product Offerings
Table 41. Cloudhealth Technologies Cloud Based ITSM Revenue (US$, Mn), (2017-2022)
Table 42. Landesk Software Corporate Summary
Table 43. Landesk Software Cloud Based ITSM Product Offerings
Table 44. Landesk Software Cloud Based ITSM Revenue (US$, Mn), (2017-2022)
Table 45. Zoho Corporation Corporate Summary
Table 46. Zoho Corporation Cloud Based ITSM Product Offerings
Table 47. Zoho Corporation Cloud Based ITSM Revenue (US$, Mn), (2017-2022)
Table 48. Sysaid Technologies Corporate Summary
Table 49. Sysaid Technologies Cloud Based ITSM Product Offerings
Table 50. Sysaid Technologies Cloud Based ITSM Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Cloud Based ITSM Segment by Type in 2021
Figure 2. Cloud Based ITSM Segment by Application in 2021
Figure 3. Global Cloud Based ITSM Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Cloud Based ITSM Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Cloud Based ITSM Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Cloud Based ITSM Revenue in 2021
Figure 8. By Type - Global Cloud Based ITSM Revenue Market Share, 2017-2028
Figure 9. By Application - Global Cloud Based ITSM Revenue Market Share, 2017-2028
Figure 10. By Region - Global Cloud Based ITSM Revenue Market Share, 2017-2028
Figure 11. By Country - North America Cloud Based ITSM Revenue Market Share, 2017-2028
Figure 12. US Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Cloud Based ITSM Revenue Market Share, 2017-2028
Figure 16. Germany Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 17. France Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Cloud Based ITSM Revenue Market Share, 2017-2028
Figure 24. China Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 28. India Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Cloud Based ITSM Revenue Market Share, 2017-2028
Figure 30. Brazil Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Cloud Based ITSM Revenue Market Share, 2017-2028
Figure 33. Turkey Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Cloud Based ITSM Revenue, (US$, Mn), 2017-2028
Figure 37. Freshdesk Cloud Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Samanage Cloud Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Serena Software Cloud Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Cloudhealth Technologies Cloud Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Landesk Software Cloud Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Zoho Corporation Cloud Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Sysaid Technologies Cloud Based ITSM Revenue Year Over Year Growth (US$, Mn) & (2017-2022)