Chatbots Market - Global Outlook and Forecast 2022-2028

March 2022 | 63 pages | ID: C29EBC7262D3EN
Market Monitor Global

Abstracts

A chatbot is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.

This report contains market size and forecasts of Chatbots in Global, including the following market information:

Global Chatbots Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Chatbots market was valued at 1111.1 million in 2021 and is projected to reach US$ 3777.1 million by 2028, at a CAGR of 19.1% during the forecast period.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Software Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Chatbots include Artificial Solutions, IBM Watson, Naunce Communications, eGain Coporation, Creative Virtual, Next IT Corp., CX Company, Speaktoit and Customer and etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Chatbots companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Chatbots Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Chatbots Market Segment Percentages, by Type, 2021 (%)

• Software
• Services

Global Chatbots Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Chatbots Market Segment Percentages, by Application, 2021 (%)

• Websites
• Contact Centers
• Social Media
• Mobile Platform

Global Chatbots Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Chatbots Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Chatbots revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Chatbots revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Artificial Solutions
• IBM Watson
• Naunce Communications
• eGain Coporation
• Creative Virtual
• Next IT Corp.
• CX Company
• Speaktoit
• Customer
• Codebaby

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Chatbots Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Chatbots Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL CHATBOTS OVERALL MARKET SIZE

2.1 Global Chatbots Market Size: 2021 VS 2028
2.2 Global Chatbots Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Chatbots Players in Global Market
3.2 Top Global Chatbots Companies Ranked by Revenue
3.3 Global Chatbots Revenue by Companies
3.4 Top 3 and Top 5 Chatbots Companies in Global Market, by Revenue in 2021
3.5 Global Companies Chatbots Product Type
3.6 Tier 1, Tier 2 and Tier 3 Chatbots Players in Global Market
  3.6.1 List of Global Tier 1 Chatbots Companies
  3.6.2 List of Global Tier 2 and Tier 3 Chatbots Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Chatbots Market Size Markets, 2021 & 2028
  4.1.2 Software
  4.1.3 Services
4.2 By Type - Global Chatbots Revenue & Forecasts
  4.2.1 By Type - Global Chatbots Revenue, 2017-2022
  4.2.2 By Type - Global Chatbots Revenue, 2023-2028
  4.2.3 By Type - Global Chatbots Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Chatbots Market Size, 2021 & 2028
  5.1.2 Websites
  5.1.3 Contact Centers
  5.1.4 Social Media
  5.1.5 Mobile Platform
5.2 By Application - Global Chatbots Revenue & Forecasts
  5.2.1 By Application - Global Chatbots Revenue, 2017-2022
  5.2.2 By Application - Global Chatbots Revenue, 2023-2028
  5.2.3 By Application - Global Chatbots Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Chatbots Market Size, 2021 & 2028
6.2 By Region - Global Chatbots Revenue & Forecasts
  6.2.1 By Region - Global Chatbots Revenue, 2017-2022
  6.2.2 By Region - Global Chatbots Revenue, 2023-2028
  6.2.3 By Region - Global Chatbots Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Chatbots Revenue, 2017-2028
  6.3.2 US Chatbots Market Size, 2017-2028
  6.3.3 Canada Chatbots Market Size, 2017-2028
  6.3.4 Mexico Chatbots Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Chatbots Revenue, 2017-2028
  6.4.2 Germany Chatbots Market Size, 2017-2028
  6.4.3 France Chatbots Market Size, 2017-2028
  6.4.4 U.K. Chatbots Market Size, 2017-2028
  6.4.5 Italy Chatbots Market Size, 2017-2028
  6.4.6 Russia Chatbots Market Size, 2017-2028
  6.4.7 Nordic Countries Chatbots Market Size, 2017-2028
  6.4.8 Benelux Chatbots Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Chatbots Revenue, 2017-2028
  6.5.2 China Chatbots Market Size, 2017-2028
  6.5.3 Japan Chatbots Market Size, 2017-2028
  6.5.4 South Korea Chatbots Market Size, 2017-2028
  6.5.5 Southeast Asia Chatbots Market Size, 2017-2028
  6.5.6 India Chatbots Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Chatbots Revenue, 2017-2028
  6.6.2 Brazil Chatbots Market Size, 2017-2028
  6.6.3 Argentina Chatbots Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Chatbots Revenue, 2017-2028
  6.7.2 Turkey Chatbots Market Size, 2017-2028
  6.7.3 Israel Chatbots Market Size, 2017-2028
  6.7.4 Saudi Arabia Chatbots Market Size, 2017-2028
  6.7.5 UAE Chatbots Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Artificial Solutions
  7.1.1 Artificial Solutions Corporate Summary
  7.1.2 Artificial Solutions Business Overview
  7.1.3 Artificial Solutions Chatbots Major Product Offerings
  7.1.4 Artificial Solutions Chatbots Revenue in Global Market (2017-2022)
  7.1.5 Artificial Solutions Key News
7.2 IBM Watson
  7.2.1 IBM Watson Corporate Summary
  7.2.2 IBM Watson Business Overview
  7.2.3 IBM Watson Chatbots Major Product Offerings
  7.2.4 IBM Watson Chatbots Revenue in Global Market (2017-2022)
  7.2.5 IBM Watson Key News
7.3 Naunce Communications
  7.3.1 Naunce Communications Corporate Summary
  7.3.2 Naunce Communications Business Overview
  7.3.3 Naunce Communications Chatbots Major Product Offerings
  7.3.4 Naunce Communications Chatbots Revenue in Global Market (2017-2022)
  7.3.5 Naunce Communications Key News
7.4 eGain Coporation
  7.4.1 eGain Coporation Corporate Summary
  7.4.2 eGain Coporation Business Overview
  7.4.3 eGain Coporation Chatbots Major Product Offerings
  7.4.4 eGain Coporation Chatbots Revenue in Global Market (2017-2022)
  7.4.5 eGain Coporation Key News
7.5 Creative Virtual
  7.5.1 Creative Virtual Corporate Summary
  7.5.2 Creative Virtual Business Overview
  7.5.3 Creative Virtual Chatbots Major Product Offerings
  7.5.4 Creative Virtual Chatbots Revenue in Global Market (2017-2022)
  7.5.5 Creative Virtual Key News
7.6 Next IT Corp.
  7.6.1 Next IT Corp. Corporate Summary
  7.6.2 Next IT Corp. Business Overview
  7.6.3 Next IT Corp. Chatbots Major Product Offerings
  7.6.4 Next IT Corp. Chatbots Revenue in Global Market (2017-2022)
  7.6.5 Next IT Corp. Key News
7.7 CX Company
  7.7.1 CX Company Corporate Summary
  7.7.2 CX Company Business Overview
  7.7.3 CX Company Chatbots Major Product Offerings
  7.7.4 CX Company Chatbots Revenue in Global Market (2017-2022)
  7.7.5 CX Company Key News
7.8 Speaktoit
  7.8.1 Speaktoit Corporate Summary
  7.8.2 Speaktoit Business Overview
  7.8.3 Speaktoit Chatbots Major Product Offerings
  7.8.4 Speaktoit Chatbots Revenue in Global Market (2017-2022)
  7.8.5 Speaktoit Key News
7.9 Customer
  7.9.1 Customer Corporate Summary
  7.9.2 Customer Business Overview
  7.9.3 Customer Chatbots Major Product Offerings
  7.9.4 Customer Chatbots Revenue in Global Market (2017-2022)
  7.9.5 Customer Key News
7.10 Codebaby
  7.10.1 Codebaby Corporate Summary
  7.10.2 Codebaby Business Overview
  7.10.3 Codebaby Chatbots Major Product Offerings
  7.10.4 Codebaby Chatbots Revenue in Global Market (2017-2022)
  7.10.5 Codebaby Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Chatbots Market Opportunities & Trends in Global Market
Table 2. Chatbots Market Drivers in Global Market
Table 3. Chatbots Market Restraints in Global Market
Table 4. Key Players of Chatbots in Global Market
Table 5. Top Chatbots Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Chatbots Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Chatbots Revenue Share by Companies, 2017-2022
Table 8. Global Companies Chatbots Product Type
Table 9. List of Global Tier 1 Chatbots Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Chatbots Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Chatbots Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Chatbots Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Chatbots Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Chatbots Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Chatbots Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Chatbots Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Chatbots Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Chatbots Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Chatbots Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Chatbots Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Chatbots Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Chatbots Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Chatbots Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Chatbots Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Chatbots Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Chatbots Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Chatbots Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Chatbots Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Chatbots Revenue, (US$, Mn), 2023-2028
Table 30. Artificial Solutions Corporate Summary
Table 31. Artificial Solutions Chatbots Product Offerings
Table 32. Artificial Solutions Chatbots Revenue (US$, Mn), (2017-2022)
Table 33. IBM Watson Corporate Summary
Table 34. IBM Watson Chatbots Product Offerings
Table 35. IBM Watson Chatbots Revenue (US$, Mn), (2017-2022)
Table 36. Naunce Communications Corporate Summary
Table 37. Naunce Communications Chatbots Product Offerings
Table 38. Naunce Communications Chatbots Revenue (US$, Mn), (2017-2022)
Table 39. eGain Coporation Corporate Summary
Table 40. eGain Coporation Chatbots Product Offerings
Table 41. eGain Coporation Chatbots Revenue (US$, Mn), (2017-2022)
Table 42. Creative Virtual Corporate Summary
Table 43. Creative Virtual Chatbots Product Offerings
Table 44. Creative Virtual Chatbots Revenue (US$, Mn), (2017-2022)
Table 45. Next IT Corp. Corporate Summary
Table 46. Next IT Corp. Chatbots Product Offerings
Table 47. Next IT Corp. Chatbots Revenue (US$, Mn), (2017-2022)
Table 48. CX Company Corporate Summary
Table 49. CX Company Chatbots Product Offerings
Table 50. CX Company Chatbots Revenue (US$, Mn), (2017-2022)
Table 51. Speaktoit Corporate Summary
Table 52. Speaktoit Chatbots Product Offerings
Table 53. Speaktoit Chatbots Revenue (US$, Mn), (2017-2022)
Table 54. Customer Corporate Summary
Table 55. Customer Chatbots Product Offerings
Table 56. Customer Chatbots Revenue (US$, Mn), (2017-2022)
Table 57. Codebaby Corporate Summary
Table 58. Codebaby Chatbots Product Offerings
Table 59. Codebaby Chatbots Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Chatbots Segment by Type in 2021
Figure 2. Chatbots Segment by Application in 2021
Figure 3. Global Chatbots Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Chatbots Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Chatbots Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Chatbots Revenue in 2021
Figure 8. By Type - Global Chatbots Revenue Market Share, 2017-2028
Figure 9. By Application - Global Chatbots Revenue Market Share, 2017-2028
Figure 10. By Region - Global Chatbots Revenue Market Share, 2017-2028
Figure 11. By Country - North America Chatbots Revenue Market Share, 2017-2028
Figure 12. US Chatbots Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Chatbots Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Chatbots Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Chatbots Revenue Market Share, 2017-2028
Figure 16. Germany Chatbots Revenue, (US$, Mn), 2017-2028
Figure 17. France Chatbots Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Chatbots Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Chatbots Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Chatbots Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Chatbots Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Chatbots Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Chatbots Revenue Market Share, 2017-2028
Figure 24. China Chatbots Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Chatbots Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Chatbots Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Chatbots Revenue, (US$, Mn), 2017-2028
Figure 28. India Chatbots Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Chatbots Revenue Market Share, 2017-2028
Figure 30. Brazil Chatbots Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Chatbots Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Chatbots Revenue Market Share, 2017-2028
Figure 33. Turkey Chatbots Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Chatbots Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Chatbots Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Chatbots Revenue, (US$, Mn), 2017-2028
Figure 37. Artificial Solutions Chatbots Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. IBM Watson Chatbots Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Naunce Communications Chatbots Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. eGain Coporation Chatbots Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Creative Virtual Chatbots Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Next IT Corp. Chatbots Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. CX Company Chatbots Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Speaktoit Chatbots Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Customer Chatbots Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Codebaby Chatbots Revenue Year Over Year Growth (US$, Mn) & (2017-2022)